396 of the 2,227 complaints filed about the Saturn Aura are about the steering — 18% of everything owners reported. The worst model year for it is 2009.
396
Complaints
18%
Share of all complaints
10
Crashes
1
Fires
STEERING
Power steering quit working majority of the time but will randomly start working again but won't work for long.
NHTSA complaint #11745091 — an unverified report by a vehicle owner.
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My steering wheel started to randomly shake while I was driving this car through a car wash that I go through monthly. all of a sudden my wheel locked up and flashing warning signals appeared on my dashboard “SERVICE ESC” making me at a loss of electric power steering assist. I never got in an accident or anything. It just happened while I was driving through a car wash.. I know my vehicle should be involved in the loss of electric power steering assist as it has had every symptom and have had multiple 3rd party mechanics tell me the same thing that this is under a recall, but when I check I do not see this recall for my VIN. I was very concerned for my well being and am confused why this is not covered as I had a special coverage for this under my VIN : [XXX] . 2009 Saturn aura XE SEDAN. It is a consistent message I get on my vehicle when I start and am unfortunately not able to drive it because I do not want to put others at risk. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11724705 — an unverified report by a vehicle owner.
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The Air Bag Service Warning Message and warning light is illuminated I took the car back to the dealership had it serviced and a month later the message and light are on again. The passenger Air Bag sensor is malfunctioning sometimes it doesn't detect the passenger most times it detects a passenger when there isn't one. The tail and brake lights work intermittently. The steering system is dangerous. There's vibrating in the steering wheel and accelerator pedal at all speeds, the steering wheel pulls and jerks when braking and hitting bumps, the steering doesn't hold alignment and the power steering works intermittently.
NHTSA complaint #11719644 — an unverified report by a vehicle owner.
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The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. The message "EPS Failure" was displayed. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 14E044000 (Steering); however, the contact related the failure to the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 64,194.
NHTSA complaint #11712149 — an unverified report by a vehicle owner.
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The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds and making left or right turns on several occasions, the vehicle lost power steering functionality. The contact stated that the steering wheel became firm and required added effort to turn the steering wheel while driving. The contact stated that simultaneously, the EPS warning light was illuminated. The vehicle was turned off and restarted each time, but the failure reoccurred a short time later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.
NHTSA complaint #11710982 — an unverified report by a vehicle owner.
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My electric power steering stopped working. Not safe to drive. This was fixed prior on recall. I did not own car then.
NHTSA complaint #11708100 — an unverified report by a vehicle owner.
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I was driving and all of a sudden I lost power steering and I had to get over pull over and I was freaking out I could have crashed my dash was saying service ecs
NHTSA complaint #11696223 — an unverified report by a vehicle owner.
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The car turned off while driving on the highway. The car just recently within the last year or so started giving us electrical problems. The mechanic on August 14, 2025. Replaced the alternator, the second within 3 years. The battery replaced twice within 3 years, as well. Internal dashboard light flickers. The car fails to start several times a month. The driver & passenger seats is not stable, it shifts or moves. The battery's pos and neg poles are extremely hot. Steering wheel stiffened up hard to maneuver. The above problems are ongoing throughout the years. My wife hears a popping sound coming from under the hood.
NHTSA complaint #11686169 — an unverified report by a vehicle owner.
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I noticed a rattling while driving also smoking under the hood so I took it to a garage and he said that's no problem and that I have a severe oil leak under the front of car he showed me and oil is EVERYWHERE HE MENTIONED HE COULDNT FIX IT THERES A PROBLEM WITH THE ABS LINE AND POWERSTEERING AXLE OR PUMP. I HAVE TO ALSO PUT ANTI FREEZE IN THE CAR EVERY 2 DAYS. ALONG WITH POWERSTEERING FLUID AND MOTOR OIL. HE MENTIONED HE HAS NO IDEA WHERE THE OIL IS COMING FROM BECAUSE ITS SO MUCH ITS ALL OVER UNDER THE FRONT AND RECCOMMEND ME NOT TO DRIVE IT BECAUSE IT MAY CATCH FIRE. THIS IS MY only resource of a ride. Also I noticed when I go over a bump in the road the dash lights go brighter or darker.The traction control light is also on which just came on along with a s light.i took it to the car wash and did notice it looks like a car possibly swiped the right side because there's paint missing!
NHTSA complaint #11674932 — an unverified report by a vehicle owner.
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The contact owns a 2009 Saturn Aura. The contact stated that while driving at speeds of 20 MPH or slower, the power steering function failed to operate as intended. The contact stated that the loss of power steering warning light was illuminated. The contact pulled over to the side of the road and turned off and then restarted the vehicle to regain power steering functionality. The contact found information on NHTSA Campaign Number: 14V153000 (Steering). The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11663626 — an unverified report by a vehicle owner.
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The contact owns a 2009 Saturn Aura. The contact stated that while coming to a stoplight, the transmission failed to shift properly, and the vehicle jerked. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.
NHTSA complaint #11663160 — an unverified report by a vehicle owner.
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Lost power steering while driving. The power steering warning came on. I pulled over and turned the car off. When I turned it back on the power steering returned. An inspection at the Zeigler Buick GMC of Lincolnwood in Chicago on 4/19/2025 confirmed that the power steering column needs replaced. I'm having it replaced, so the part will not be available for inspection. Thankfully, I was able to pull over right away after I lost power steering, so no damage was caused. This is the first issue I've ever had with my power steering in this car.
NHTSA complaint #11655625 — an unverified report by a vehicle owner.
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Power steering goes out sometimes it’s happened three times since I’ve owned the car in 2017. It just happened today (3/2/25) for the third time And it tells me that there’s a recall on Saturn aura that were made in 2008, but when I enter my VIN number, it doesn’t show that mine is on a recall. But I’m not sure why it’s goes out sometime and then works when I turn my car back on.
NHTSA complaint #11645864 — an unverified report by a vehicle owner.
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Electric power steering randomly disables assist but resumes with restart. Brake lights randomly illuminate and randomly stop working.
NHTSA complaint #11624414 — an unverified report by a vehicle owner.
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The contact owns a 2008 Saturn Aura. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to steer and did not function as intended. The vehicle was taken to an independent mechanic and diagnosed with a failed electronic power steering assist module. The contact was informed that the electronic power steering assist module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the recall NHTSA Campaign Number: 14V153000 (Steering) was previously completed on the contact's vehicle. The failure mileage was approximately 100,000.
NHTSA complaint #11620468 — an unverified report by a vehicle owner.
STEERING
While I was driving my car going 40 mph down the road the wheel stuck and I couldn't turn or do anything. I had to pull over and reset the car by shutting it off and turning it back on. I've had to do that before when I first started the car and tried to back up in the wheel froze and it wouldn't move anywhere. I went to the garage today and they told me that it's my power steering.
NHTSA complaint #11605983 — an unverified report by a vehicle owner.
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The contact owns a 2009 Saturn Aura. The contact stated while driving 40 MPH and attempting to make a turn, the steering seized. The power steering warning light was illuminated. The message "Service ESC" was displayed. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, and the power steering became functional; however, the failure recurred while driving back to the residence. The dealer was notified of the failure and informed the contact that the next available appointment was in 3 weeks. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 14V153000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.
NHTSA complaint #11575329 — an unverified report by a vehicle owner.
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The contact owns a 2009 Saturn Aura. The contact stated driving 55 MPH, the vehicle lost power steering functionality. The power steering warning light was illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact turned off and inspected the vehicle and noticed that the power steering was electric. The contact's brother turned off, restarted the vehicle, and shook the steering wheel several times until the steering wheel became operable. The contact was able to drive the vehicle to the residence at slow speeds. The vehicle was taken to an independent mechanic, where it was diagnosed. The mechanic determined that the electric power steering assist system had failed, and the failure was related to NHTSA Campaign Number: 14V153000 (Steering). The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 175,168.
NHTSA complaint #11571488 — an unverified report by a vehicle owner.
STEERING
The contact owned a 2008 Saturn Aura. The contact stated while driving approximately 35 MPH and ascending a grade in the road, the steering wheel became very difficult to turn. The contact stated no warning light was illuminated. The contact stated that the vehicle jumped the curb on the left side of the vehicle and then crashed into a telephone pole, he was unable to steer due to the loss of power steering functionality. The contact stated that the crash happened very fast and he was not able to depress the brake pedal to avoid the crash. The contact stated that the front driver's side bumper, grill, and lights were crushed. There was also damage to the driver's side front tire wheel well and axle. The contact stated that he called the police who then wrote a report. The contact stated that he was not injured, however the vehicle was undrivable and was towed to an impound lot. The contact stated that the vehicle was later declared a total loss by his insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 198,000.
NHTSA complaint #11570277 — an unverified report by a vehicle owner.
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The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the electronic power steering failed, causing the steering wheel to become difficult to turn in either direction. After immediately turning the vehicle off and restarting, the power steering failure was corrected and operated as designed. The contact stated that the failure was intermittent. The vehicle was taken the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 85,000.
NHTSA complaint #11568840 — an unverified report by a vehicle owner.