FaultScore

2003 Saturn ION airbag problems

49 of the 961 complaints about the 2003 Saturn ION are about the airbag system — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 80,000 miles.

F

49

Complaints

25

Crashes

0

Fires

14

Injuries

Exactly what failed

AIR Bags 39 79.6%
Frontal 7 14.3%
Sensor/Control Module 2 4.1%
Side/Window 1 2.0%

Airbags across every Saturn ION year

2003 49 18.7%
2004 52 19.8%
2005 34 13.0%
2006 62 23.7%
2007 65 24.8%

What owners said

Filed with NHTSA, in their own words.

at 60,000 miles Homer, AK

AIR BAGS

The contact owns a 2003 Saturn Ion. The contact stated that occasionally the key failed to turn while in the ignition. The vehicle was slow to start. The contact had to avoid bumps in the roadway while driving. The lock symbol was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 14V171000 (Electrical System) and 14V047000 (Air Bags, Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, who declined to service the recall repairs due to an insurance issue. The vehicle was not diagnosed or repaired. The contact called another unknown local dealer, who informed the contact to place the vehicle in park(P) and restart the vehicle, and the symbol turned off. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer was contacted and opened a claim and informed the contact that a technician would be sent to the residence, but the technician failed to show up. The failure mileage was approximately 60,000. Parts distribution disconnect.

NHTSA complaint #11612866 — an unverified report by a vehicle owner.

at 138,000 miles EL Paso, TX Crash 2 injured

AIR BAGS

TL* THE CONTACT OWNED A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, ANOTHER VEHICLE IN THE OPPOSITE DIRECTION DROVE HEAD FIRST INTO HIS VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AT THE SCENE. THE CONTACT AND HIS SON WERE TREATED FOR INJURIES AT THE SCENE AND WERE TRANSPORTED TO A LOCAL HOSPITAL. THE CONTACT WAS TREATED FOR CHEST, NECK AND BACK INJURIES. THE CONTACT 'S SON SUSTAINED INJURIES TO HIS NECK AND HIS BACK. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT TOW YARD. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 138,000.

NHTSA complaint #11311676 — an unverified report by a vehicle owner.

at 170,000 miles Memphis, TN Crash 2 injured

AIR BAGS

DRIVING ON STAIGHT ON THE HIGHWAY HIT A BUMP IN THE ROAD MY CAR STARTED SPINNING OUT OF CONTROL STEERING WHEEL LOCKED UP WHICH MADE MY DRIVER SIDE CRASH INTO A CEMENT WALL, MY AIRBAGS DID NOT DEPLOY EVEN THOUGHT THE CAR HIT THE WALL SO HARD THAT IT CRACKED MY RADIATOR, MY CAR THEN SHUT OFF THEN TURNED BACK ON

NHTSA complaint #10971606 — an unverified report by a vehicle owner.

at 141,000 miles Tampa, FL

AIR BAGS

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED PER A RECALL. AFTER THE REPAIRS, WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE RECALL SPECIFICS WERE UNKNOWN. THE FAILURE MILEAGE WAS 141,000. UPDATED 10/19/16*LJ

NHTSA complaint #10895916 — an unverified report by a vehicle owner.

at 35,209 miles Shelby Township, MI

AIR BAGS

MY HORN STOPPED WORKING. IT NEVER WORKED WELL, EXCEPT FROM THE BUTTON ON THE KEY HOLDER. I COMPLAINED TO THE DEALER MORE THAN ONCE WHEN SATURN WAS STILL IN BUSINESS. I WAS ALWAYS TOLD THAT MY HANDS WERE NOT STRONG ENOUGH TO MAKE THE HORN WORK. ONE SERVICE PERSON EVEN TOLD ME TO TRY IT BY WRAPPING BOTH HANDS AROUND WHERE THE HORN IS LOCATED AND PRESSING AS HARD AS I COULD. I WENT TO A GM DEALER YESTERDAY TO FIND OUT WHY THE HORN QUIT WORKING ALTOGETHER AND ALSO BECAUSE THERE ARE TIMES WHEN THE KEY WILL NOT COME OUT OF THE IGNITION. I HAVE REPLACED THE IGNITION TWICE - ONCE AT MY EXPENSE AND ONCE AFTER THE RECALL. GM WILL PROVIDE THE COST OF REPLACING THE GEAR SHIFT. ACCORDING TO THE DEALER THAT IS WHY THE KEY WON'T RELEASE FROM THE IGNITION. HOWEVER, THEY WANT $1,000 TO FIX THE HORN BECAUSE THEY SAID IT IS PART OF THE AIRBAG SO THE AIRBAG HAS TO BE REPLACED TOO. I HAVE DONE SOME INTERNET RESEARCH AND FIND THAT THERE ARE OTHER SATURN OWNERS WHO HAVE THE HORN PROBLEM AND SOME HAVE HAD ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THIS DOES NOT SOUND RIGHT TO ME. IT SOUNDS LIKE THERE IS MORE GOING ON WITH THE DEFECTS THAN JUST A FAULTY IGNITION. I AM AFRAID TO DRIVE MY CAR. I CAN'T AFFORD ANOTHER CAR. I CAN'T REALLY AFFORD THE $1,000 BUT AM REALLY CONCERNED ABOUT NOT HAVING A WORKING HORN AND AM MORE CONCERNED THAT THE AIRBAG MIGHT NOT DEPLOY.

NHTSA complaint #10730415 — an unverified report by a vehicle owner.

at 130,000 miles North Syracuse, NY Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2003 SATURN ION. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE BRAKE FAILURE CAUSED THE CONTACT'S VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE KNEES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT FELT THAT THE CRASH WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10638358 — an unverified report by a vehicle owner.

Misson Hills, CA

AIR BAGS

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM ) HOWEVER, THE PARTS TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10626164 — an unverified report by a vehicle owner.

at 19,000 miles Milwaukee, WI Crash

AIR BAGS

I DON'T FEEL SAFE IN THIS VEHICLE, I HAVE EXPERIENCE HOW DANGEROUS IT COULD BE IF THE IGNITION SWITCH DOES MALFUNCTION. I FEAR FOR MY SAFETY AND MY FAMILIES SAFETY THE AIR BAGS DOES NOT WORK AND THERE IS ELECTRICAL ISSUES WITH THE WINDOWS. I DON'T KNOW WHY GEICO INSURANCE DIDN'T FIND THIS CAR NOT TO BE AN SAFETY ISSUE?

NHTSA complaint #10622191 — an unverified report by a vehicle owner.

at 138,000 miles Portland, OR

AIR BAGS

ON MAY 21ST 2014 FIDELITY FLEET AND FINANCE IN PORTLAND OR KNOWING SOLD ME A 2003 SATURN ION WHICH IS INVOLVED IN THE GM IGNITION RECALL. WHEN ASKED IF THE VEHICLE WAS PART OF THE RECALL THE RESPONSE WAS CLEARLY REPRESENTED AS THE CAR IS NOT PART OF THE RECALL AND IT WAS SAFE AND MECHANICALLY SOUND. THE DEALERSHIP USES DECEPTIVE PRACTICES AND SELLS UNSAFE VEHICLES INCLUDING THOSE LINKED TO DEATHS AND THOUSANDS OF INJURIES. THE DEALERSHIP HAS ALSO FAILED TO REGISTER THE VEHICLE IN OVER 70 DAYS SINCE THE PURCHASE.

NHTSA complaint #10621691 — an unverified report by a vehicle owner.

at 120,000 miles Gainesville, TX Crash

AIR BAGS

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED AND THE VEHICLE CRASHED INTO A CURB. THE AIRBAGS DID NOT DEPLOY HOWEVER, THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 10/2/14*CN THE CONSUMER STATED THE DRIVER RECEIVED AN INJURY TO THE HEAD. THE VEHICLE HAS NOT BEEN FULLY REPAIRED. UPDATED 3/6/2015

NHTSA complaint #10617218 — an unverified report by a vehicle owner.

Douglaston, NY

AIR BAGS

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAD NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10614914 — an unverified report by a vehicle owner.

Pequot Lakes, MN Crash

AIR BAGS

COUPLE MONTHS AGO I BROUGHT MY CAN TO GM BECAUSE OF THE IGNITION SWITCH RECALL. LAST WEEK I GOT A CALL FROM GM THAT MY CAR WAS DONE AND READY TO BE PICK UP. I NOTICED THAT THE POWER OF MY CAR WASN'T THERE, THE PASSENGER WINDOW WAS GOING DOWN (WHEN I DROPPED IT OFF AT GM IT WOULDN'T GO DOWN), AND MY CAR CHARGER WASN'T WORKING (WHEN I DROPPED IT OFF IT THE CAR WAS CHARGING MY PHONE SAME CHARGER SAME PHONE). 2:00AM TODAY I HIT A DEER ON MY WAY TO MY PARENTS HOUSE (IM OKAY BUT DON'T KNOW ABOUT THE DEER) BUT THE AIR BAGS DIDN'T DEPLOY.

NHTSA complaint #10610378 — an unverified report by a vehicle owner.

Taylor, MI

AIR BAGS

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR FAULTY IGNITION RECALL REPAIRS. *SMD THE CONSUMER STATED UPON RETURNING TO HER VEHICLE, SHE DISCOVERED SHE WAS UNABLE TO USE THE REMOTE, SO SHE USED THE KEY, INSTEAD. SHE ATTEMPTED TO PLACE THE KEY INSIDE THE IGNITION AND DISCOVERED THE SLOT WAS NOT IN THE OFF POSITION. THE VEHICLE WOULD NOT START DUE TO THE IGNITION NOT BEING IN THE OFF POSITION AND ENABLING HER TO PULL THE KEY OUT, AS THE BATTERY WAS DEAD. IT WASN'T UNTIL JANUARY 7, 2014, SHE BEGAN EXPERIENCING PROBLEMS AGAIN WITH THE IGNITION, AND THE BATTERY DIED AGAIN. AFTER THE VEHICLE WAS JUMP STARTED, THE CONSUMER SMELLED GAS. IT WAS DETERMINED THE REAR FUEL LINE HAD CORRODED, WHICH FORMED HOLES AND GAS WAS POURING OUT THE HOLES ON BOTH SIDES.

NHTSA complaint #10608350 — an unverified report by a vehicle owner.

at 66,000 miles Flint, MI

AIR BAGS

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY MALFUNCTION MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. ALSO, THE CONTACT INDICATED THAT AFTER THE IGNITION SWITCH WAS REPLACED DUE TO THE NHTSA RECALL CAMPAIGN NUMBER 14E021000 (ELECTRICAL) THE AIR BAG SENSOR LIGHT HAD ILLUMINATED AND THE HORN WOULD NOT OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.

NHTSA complaint #10606267 — an unverified report by a vehicle owner.

Aurora, CO

AIR BAGS

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND STATES NO LONGER OWNS VEHICLE. *SMD THE CONSUMER NO LONGER OWNS THE VEHICLE. IT WAS DECLARED A LOSS, BY HIS INSURANCE COMPANY.

NHTSA complaint #10593040 — an unverified report by a vehicle owner.

Fresno, CA

AIR BAGS

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND SEEKS REIMBURSEMENT FOR PREVIOUS REPAIRS. *SMD

NHTSA complaint #10594081 — an unverified report by a vehicle owner.

Irondale, MO

AIR BAGS

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 8/11/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/20/2014

NHTSA complaint #10595591 — an unverified report by a vehicle owner.

Dayton, OH Crash

AIR BAGS

WENT THROUGH A LIGHT, THAT MUST OF CHANGED COLORS, AS I WAS UNDERNEATH IT AND THE OTHER CAR GOT A GOOD HEAD START AND HIT ME. SPINNING ME OUT AND ENDED UP ON THE SIDEWALK, WITH THE UTILITY POLE UNDERNEATH ME. THE OTHER DRIVER GOT CITED, I W AS TAKEN TO THE HOSPITAL AND HAD NUMEROUS TESTS TAKING.

NHTSA complaint #10593999 — an unverified report by a vehicle owner.

Nassatequa, NY

AIR BAGS

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 14V047000 (AIR BAGS , ELECTRICAL SYSTEM), HOWEVER THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10586221 — an unverified report by a vehicle owner.

Olathe, KS

AIR BAGS

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE CONSUMER FOUND IT UNACCEPTABLE THAT GM ALLOWED THE COVER-UP FOR SO MANY YEARS.

NHTSA complaint #10584836 — an unverified report by a vehicle owner.

at 183,000 miles SAN Bernardino, CA

AIR BAGS

TL* THE CONTACT OWNS 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE KEY SEIZED IN THE IGNITION AND THE BATTERY HAD TO BE DISCONNECTED TO SHUT THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE IGNITION SWITCH AND ISSUED NEW KEYS BUT THE FAILURE RECURRED. THERE WAS RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

NHTSA complaint #10585561 — an unverified report by a vehicle owner.

at 123,000 miles Eldridge, IA

AIR BAGS

TL* THE CONTACT OWNS 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AS THE KEY WAS SLIGHTLY TOUCHED BY THE CONTACT. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE CONTACT LATER DISCOVERED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION.THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE IGNITION SWITCH AND LOCK CYLINDER WAS REPLACED UNDER THE RECALL HOWEVER, THE FAILURE WAS RECURRING EVEN AFTER THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. UPDATED 6/17/14

NHTSA complaint #10585204 — an unverified report by a vehicle owner.

Appleton, WI

AIR BAGS

TL-THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT REPAIRS WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER HAS BEEN CONTACTED. RG

NHTSA complaint #10585228 — an unverified report by a vehicle owner.

Caledonia, MI

AIR BAGS

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO RECALL REPAIRS COMPLETED AND SEEKS REIMBURSEMENT. *SMD

NHTSA complaint #10583795 — an unverified report by a vehicle owner.

Daly City, CA

AIR BAGS

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS. *SMD THE CONSUMER BEGAN HAVING PROBLEMS WITH THE IGNITION FROM THE TIME, THE VEHICLE WAS PURCHASED. SHE TOOK THE VEHICLE TO SEVERAL DEALERS, BUT NO WAS ABLE TO FIND A PROBLEM. SINCE, THE RECALL WAS ISSUED, THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE DIAGNOSTIC FEES.

NHTSA complaint #10578713 — an unverified report by a vehicle owner.

Indian Orchard, MA

AIR BAGS

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SWITCH RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD

NHTSA complaint #10579749 — an unverified report by a vehicle owner.

at 125,000 miles Hanover, PA Crash

AIR BAGS

WAS DRIVING ON WET ROAD APPROACHING AN INTERSECTION. BEFORE ENTERING THE INTERSECTION THE LIGHT TURNED GREEN AND TRAFFIC STARTED MOVING. I SLOWED DOWN TO LET THE TUCK IN FRONT OF ME PICK UP SPEED. AS I APPROACHED A BLACK PICKUP BACKED INTO TRAFFIC CAUSING MULTIPLE CARS TO STOP IN FRONT OF ME. I PUSHED ON MY BREAKS BUT COULD NOT STOP CAUSING ME TO STRIKE THE TRUCK IN FRONT O ME WITH THE FRONT OF MY CAR. UPON IMPACT MY AIR BAG DID NOT DEPLOY AND MY HEAD STRUCK THE STEERING WHEEL. I RECENTLY RECEIVED THE IGNITION RECALL NOTICE, BUT THE LETTER SAID PARTS WERE NOT AVAILABLE.

NHTSA complaint #10579015 — an unverified report by a vehicle owner.

Tampa, FL

AIR BAGS

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL INFORMATION. *SMD THE CONSUMER WANTED TO KNOW WHAT IS THE PROPER PROCEDURE FOR GETTING THE RECALL TAKEN CARE OF.

NHTSA complaint #10575588 — an unverified report by a vehicle owner.

Washington, DC

AIR BAGS

LETTER FROM SENATOR TOOMEY ON BEHALF OF A CONSTITUENT RE GM RECALL ( ATTN: AUBREY YANZITO CAN BE REACHED BY EMAIL: AUBREY_YANZITO@TOOMEY.SENATOR.GOV, FAX AT 717-782-4920 OR PHONE: 717-782-3951 OR MAIL). *SMD THE DEALER INFORMED THE CONSUMER, THEY WOULDN'T BE ABLE TO REPLACE THE DEFECTIVE PART UNTIL APRIL 2014. THE CONSUMER WANTED TO KNOW IF GM WAS RESPONSIBLE FOR PAYING FOR A RENTAL VEHICLE, UNTIL THE VEHICLE COULD BE FIXED.

NHTSA complaint #10574571 — an unverified report by a vehicle owner.

at 80,000 miles Yeagertown, PA Crash 1 injured

AIR BAGS

IN EARLY JANUARY MY MOTHER WAS INVOLVED IN A SERIOUS CAR ACCIDENT WHILE DRIVING A 2003 SATURN IRON. "I HAD NO CONTROL OVER THE CAR AND IT ALL HAPPENED SO FAST" MY MOTHER SAID. SHE HIT A TELEPHONE POOL THEN PROCEEDED TO ROLL DOWN OVER A SMALL HILL AND FLIPPED, COMING TO A REST ON A CONCRETE DIVIDER. WHEN RESPONDERS ARRIVED HER IGNITION WAS OFF AND THE AIR BAGS DID NOT DEPLOY. SHE WAS HANGING UPSIDE DOWN FOR ALMOST AN HOUR UNTIL THEY WERE ABLE TO CUT HER OUT OF THE CAR. I HAVE CONTACTED GM AND THEY CONFIRMED THAT HER CAR IS PART OF THE RECENT IGNITION SWITCH RECALL. PLEASE TAKE THE RECALL SERIOUS, IT COULD SAVE YOUR L LIFE, AND OTHERS!

NHTSA complaint #10568997 — an unverified report by a vehicle owner.

Other 2003 Saturn ION problems

← Full 2003 Saturn ION report