UNKNOWN OR OTHER
I HAD CLEARED MY WINDOWS OF SNOW AND TURNED ON MY REAR DEFROST WHEN I HEARD A LOUD POP AND DISCOVERED MY REAR WINDOW HAD IMPLODED.. I WAS PARKED IN MY DRIVEWAY
NHTSA complaint #11395201 — an unverified report by a vehicle owner.
26 of the 1,537 complaints about the 2006 Saturn ION are about the other systems — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 70,000 miles.
26
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
I HAD CLEARED MY WINDOWS OF SNOW AND TURNED ON MY REAR DEFROST WHEN I HEARD A LOUD POP AND DISCOVERED MY REAR WINDOW HAD IMPLODED.. I WAS PARKED IN MY DRIVEWAY
NHTSA complaint #11395201 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY IGNITION WILL NOT TURN 'OFF'. IT WILL GET STUCK AND THE ONLY WAY TO FIX THE PROBLEM IS TO PUT SHIFTER INTO REVERSE AND BACK INTO PARK THEN TRY TO TURN THE SWITCH OFF . ALSO THE MUFFLER IS NOT COMPLETELY STABLIZED TO THE CAR WITHOUT TAMPERING.
NHTSA complaint #11097161 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE AND THE PREVIOUS OWNER DID NOT TAKE IT FOR RECALLS.IT HAS 6 RECALLS..THE CAR SEEMS TO HAVE A LEAK BY GAS TANK,SMELLS LIKE GAS. I GOT TEMPORARY PLATES FOR NOW BUT CAR NEEDS TO GO TO EMISSIONS.
NHTSA complaint #11043272 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DOOR WILL NOT OPNE FORM INSIDE OR OUTSIDE
NHTSA complaint #11022576 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY CAR HAS A GAS LEAK.
NHTSA complaint #10919329 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY CAR SMELL LIGHT GAS AND CUTS OFF INTERMITTENT. IT LOT RECALL ON THIS CARD. I THINK MY GAS FULE LEAK ON DEF PARTS ON IT. MY EMAILS LAQUINTA85@HOTMAIL.COM
NHTSA complaint #10790558 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY CAR BEGAN WITH MY IGNITION SWITCH STICKING AND I RECEIVED A RECALL NOTICE IN THE MAIL SO I TOOK IT TO BE CORRECTED....AFTER SUPPOSABLY BEING FIXED I'M STILL HAVING THE SAME PROBLEM. NOW ABOUT 5 MONTHS AGO I STARTED SMELLING A FAINT SMELL OF GAS...NOW ITS SO SEVERE I CAN'T DRIVE THE CAR. IT'S ACTUALLY DRIPPING ONTO THE GROUND. IT TAKES 3 OR MORE TIMES TO GET IT TO CRANK. THE GAS MILEAGE HAS GONE DOWN FROM 30 TO NOTHING. FROM THE VIN SEARCH MY CAR ISN'T INCLUDED IN THE RECALL FOR THIS WHICH IS RIDICULOUS. I DON'T HAVE THE MONEY TO HAVE THIS FIXED. I DON'T UNDERSTAND WHY GM ISN'T TAKING RESPONSIBILITY FOR THIS. LIVES ARE AT STAKE HERE. PLEASE HELP.
NHTSA complaint #10777917 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS LEAVING A LOCAL GROCERY STORE, STARTED MY CAR AND PROCEEDED TO DRIVE OUT OF THE PARKING LOT TO THE MAIN ROAD, ROUTE 611, A FAIRLY BUSY THOROUGHFARE. AS I TURNED RIGHT AND ATTEMPTED TO ACCELERATE, THE CHECK ENGINE LIGHT CAME ON AS WELL AS THE 'REDUCED ENGINE POWER LIGHT'. DESPITE PRESSING ON THE THE GAS PEDAL TO ACCELERATE SAFELY INTO THE FLOW OF TRAFFIC (AROUND 40 MPH), MY CAR WOULD NOT ACCELERATE PAST 10 MILES PER HOUR. I AM SO VERY LUCKY THAT I WAS NOT IN AN ACCIDENT. I FOLLOWED THE INSTRUCTION IN THE SATURN ION MANUAL WHICH SAYS TO TURN OFF THE CAR AND THE ERROR SHOULD CLEAR ITSELF AFTER 10 MINUTES. I DID THIS AND THE 'REDUCED ENGINE POWER LIGHT' WENT OUT BUT NOT THE CHECK ENGINE LIGHT. I TOOK THE CAR IMMEDIATELY TO MY LOCAL MECHANIC WHO RAN A INCONCLUSIVE DIAGNOSTIC TEST. THEY CLEARED THE CHECK ENGINE LIGHT AND THE CAR RAN FINE UNTIL YESTERDAY, 4 WEEKS AFTER THE FIRST INSTANCE. WHILE I WAS DRIVING MY CHILDREN HOME FROM THE DENTIST, IN THE FLOW OF TRAFFIC, AT CLOSE TO 40 MPH, THE DASH BOARD CHIMED, CHECK ENGINE LIGHT AND 'REDUCED ENGINE POWER LIGHT' LIT UP AND IMMEDIATELY MY CAR WOULD NOT ACCELERATE OVER 10 MILES PER HOUR. LUCKILY, WE WERE VERY CLOSE TO HOME, AND WERE NOT IN AN ACCIDENT. AGAIN, I LET THE CAR REST, AND 12 HOURS LATER STARTED THE CAR, BOTH LIGHTS CLEARED THEMSELVES. WITHIN IN 5 MILES OF DRIVING TO THE GYM FROM MY HOME, WHILE DRIVING IN THE FLOW OF TRAFFIC, THIS ISSUE HAPPENED AGAIN. THIS REDUCED POWER ISSUE SHOULD BE A RECALL. ONE SIMPLE ONLINE SEARCH SHOWS THERE ARE THOUSANDS OF GM/SATURN CARS WITH THIS VERY DANGEROUS ISSUE. AMONG SO MANY OTHER MANUFACTURER SAFETY ISSUES! THIS CAR HAS HAD 3 OTHER RECALLS, ONE OF WHICH MY LOCAL GM DEALER HAS FAILED OVER 3 TIMES TO FIX. I HAVE TO MANUALLY PUT MY FINGER INTO THE STEERING COLUMN TO RELEASE THE IGNITION KEY. HOLD GM ACCOUNTABLE AND PLEASE MAKE THIS ISSUE A RECALL
NHTSA complaint #10764579 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DRIVING ON I-95 IN RICHMOND VA ON AUG. 28 AT APPROXIMATELY 8:30 PM. HEARD A LOUD BANG ON MY ROOF. I WAS NOT NEAR AN OVERPASS AND DID NOT SEE ANY DEBRIS ON ROAD. USING MY REAR-VIEW MIRROR I OBSERVED A LARGE DARK OBJECT FLYING OFF THE ROOF. AT FIRST I THOUGHT IT WAS A ROCK BUT I NOW BELIEVE IT TO BE A LARGE CHUNK OF MY GLASS SUNROOF FLYING OFF. I BELIEVE MY SUNROOF EXPLODED.
NHTSA complaint #10760140 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE WARNING CHIMES AND AUDIBLE TURN SIGNAL INDICATORS STOPPED WORKING. WHILE THE HEADLIGHT ON WHEN VEHICLE IS SHUT OFF OR KEY LEFT IN SWITCH WILL NOT CAUSE ANY SAFETY PROBLEM (I DON'T THINK), NOT HAVING THE TURN SIGNAL CLICKING MAY LEAD TO DRIVING WITH A SIGNAL LEFT ON WHILE DRIVING STRAIGHT. THE OTHER POTENTIAL PROBLEM IS THAT THE SOUND CHIME NO LONGER WORKS TO INDICATE THAT THE SEAT BELTS ARE NOT FASTENED WHICH COULD CAUSE ONE TO DRIVE WITHOUT SEAT BELT AND INCREASE POTENTIAL INJURY IN CASE OF A CRASH.
NHTSA complaint #10759660 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR SINCE I BOUGHT IT, 2006 SATURN ION. WHY DON'T YOU GUYS JUST PURCHASE THEM FROM US AND GET THEM OFF THE ROAD? WE ARE PAYING OUT WAY MORE THAN WHAT THEY ARE WORTH. YOU GUYS HAVE BEEN SPENDING A BUNCH THESE PAST FEW MONTHS, WOULDN'T IT BE CHEAPER JUST TO BUY THEM FROM US? I'M FED UP WITH ALL THESE PROBLEMS THAT I HAVE HAD AND THERE'S NO ONE THAT WILL BUY THESE CARS FROM US, I HAVE ADVERTISED MANY OF TIMES AND NO ONE WANTS THEM. I HAVE A 3 YEAR OLD SON AND I DON'T FEEL COMFORTABLE WITH HIM IN MY SATURN. I AM GOING TO CALL WHOEVER I CAN TO SEE WHAT I CAN DO ABOUT SOMEONE GETTING MY CAR OFF THE ROAD BECAUSE I'M SO TIRED OF FEELING UNSAFE AND NOT BEING ABLE TO DRIVE MY SATURN BECAUSE OF THE TERRIBLE FEELING I GET WHEN I THINK I AM GOING TO HAVE TO DRIVE MY SON IN THIS PIECE OF CRAP. I WOULD GREATLY APPRECIATE IT IF YOU COULD HAVE SOMEONE CONTACT ME OR GIVE ME FURTHER INFORMATION ON WHO TO CONTACT ABOUT MY SITUATION. MY NAME IS [XXX] AND YOU CAN CONTACT ME AT [XXX]. THANK YOU AND I'LL BE WAITING FOR SOMEONE TO CALL ME ASAP! ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10598723 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HIT A BUMP IN THE ROAD AND MY CAR SHUT OFF - KEYS BECAME STUCK IN IGNITION SWITCH. I ALREADY HAD TO HAVE MY IGNITION SWITCH REPAIRED, BUT NOBODY SEEMS TO BE ABLE TO TELL ME HOW TO GET REIMBURSED, AND I HAVE NOT RECEIVED ANY NOTIFICATION TO DO SO, EVEN THOUGH WE WERE TOLD WE WOULD RECEIVE INFORMATION ABOUT THIS THE FIRST WEEK OF APRIL. I HAVE TRIED TO CALL YOUR CONTACT NUMBERS BUT ALWAYS GET A RUN-AROUND AND THEY ALL SAY YOU HAVE TO WAIT UNTIL THE LETTER COMES OUT THE FIRST WEEK OF APRIL. THE FIRST WEEK OF APRIL HAS PAST AND I HAVE NOT RECEIVED ANY NOTIFICATION ON HOW TO GET MY REIMBURSEMENT. I WOULD LIKE FOR SOMEONE TO LET ME KNOW HOW TO GET MY FORM FOR REIMBURSEMENT.
NHTSA complaint #10583149 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
ON 9/27/2011 I WAS UNABLE TO TURN THE KEY TO THE OFF IN MY IGNITION. THE CAR STAYED ON AND I CANNOT REMOVE THE KEY FROM THE ON POSITION. THERE ARE THOUSANDS OF COMPLAINTS ONLINE REGARDING THE VERY SAME PROBLEM WITH THE SATURN ION. THIS IS A SAFETY PROBLEM AND IS VERY DANGEROUS. THIS VEHICLE AND/ OR PART MUST BE RECALLED.
NHTSA complaint #10427788 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
AFTER DRIVING THIS CAR FOR SEVERAL YEARS I NEVER KNEW THAT SO MANY SATURN DRIVERS HAD MY ISSUES. THE CAR HAS A STRANGE KNOCK IN THE BACK. IT SOUNDS LIKE IT IS COMING FROM THE TRUNK. THERE ARE OFTEN STRONG SMELLS OF GASOLINE. IT HAS BEGUN TO CAPTURE THE KEY. I HAVE TO FIGHT WITH IT TO GET THE KEY OUT AND NOW IT HAS STARTED TO CUT OFF WHILE I AM DRIVING. THE LATEST INCIDENT IS WHAT I AM WRITING ABOUT WHICH IS A CUT OFF WHILE DRIVING. I MADE A SLOW LEFT TURN AND THE CAR PROMPTLY SHUT OFF ON ME WHILE I WAS GOING UP THE HILL. IT OCCURRED WHEN I FIRST GOT THE VEHICLE, IT HAS OCCURRED AT LEAST 5 TIMES SINCE WITH THIS MORNING BEING THE MOST RECENT TIME. IT IS INCREASING IN BETWEEN CUT OFFS. IT CUT OFF ON ME ONLY 2 WEEKS AGO AS I MADE A RIGHT AND WENT UP A HILL.
NHTSA complaint #10418123 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CONTINUAL COMPUTER/ELECTRICAL PROBLEMS BEGINNING - 1/12/10 + 1/14/10 + 12/29/10 + 6/21/11 + CURRENT PROBLEM 6/25/11 DEALERSHIP CHARGED $120 FOR DIAGNOSIS EACH INCIDENCE SINCE 12/19/10. CURRENT MILEAGE 22,170.
NHTSA complaint #10412818 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WH REFERRAL LETTER OF COMPLAINT REGARDING SATURN AND GENERAL MOTORS UNABLE TO GET PARTS TO REPAIR HIS 2006 SATURN ION. *KB THE CONSUMER STATED THE DEALER KNOWS WHAT THE PROBLEM IS CONCERNING THE VEHICLE, BUT SATURN WAS NOT PRODUCING THE PART AND WAS UNABLE TO GIVE THE CONSUMER AN ANSWER AS TO WHEN IT WOULD BE AVAILABLE.
NHTSA complaint #10391128 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I GOT HOME ON FRIDAY JAN 28, AND PUT MY CAR IN PARK, TRIED TO TURN THE KEY INTO THE OFF POSITION AND IT WOULDN'T MOVE. I SAT IN MY DRIVEWAY, FREEZING, WAITING FOR A FRIEND TO COME OVER AND STOP THE MOTOR, UNHOOK THE FUSES, AND UNHOOK THE BATTERY. PAID FOR A NEW KEY CYLINDER, PAID TO HAVE IT REKEYED, AND PAID A LOCKSMITH TO TAKE OUT THE OLD ONE AND REPLACE THE NEW ONE. IT WORKED FOR A FEW HOURS AND THEN IT DID THE SAME THING, ONLY THIS TIME I WENT TO GO START MY CAR, AND THE KEY JUST WONT TURN. THE LOCKSMITH CAME BACK OUT AND SAID HE CAN'T FIX IT, IT IS A MANUFACTURE DEFECT. I HAVE READ ONLINE OF HUNDREDS OF OTHERS HAVING THE SAME PROBLEM, AND I CALLED SATURN CUSTOMER SERVICE, AND THEY SAID THERE IS NOTHING THEY CAN DO. I ASKED WHY THERE WASN'T A RECALL AND SHE COULDN'T TELL ME, I ASKED WHO WOULD KNOW, AND SHE SAID NO ONE. SHE SAID THERE IS NO ACTUAL PERSON THAT I CAN TALK TO ABOUT THAT. SHE REFUSED TO LET ME SPEAK TO A SUPERVISOR. GOOGLE SATURN ION IGNITION, AND OMG THERE ARE HUNDREDS OF PEOPLE WITH THIS SAME DEFECT. I WORRY FOR THE MOM WITH HER BABIES IN THE CAR DRIVING TO THE STORE AND NOT BEING ABLE TO SHUT OFF HER CAR. SOMETHING NEEDS TO BE DONE ABOUT THIS.
NHTSA complaint #10384784 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE IGNITION KEY WOULD NOT TURN OFF THE VEHICLE. IT WAS STUCK IN THE ON POSITION WITH THE CAR RUNNING. I HAD TO DRIVE TO MY MECHANIC AND HAVE HIM DISCONNECT THE BATTERY TO GET IT TO STOP. HE REBUILT THE IGNITION, BUT I CONTINUE TO HAVE PROBLEMS WITH THE KEY GETTING STUCK AFTER SHUT OFF. THERE HAS BEEN ANOTHER CONTINUING IGNITION PROBLEM IN MY 2006 ION FOR A COUPLE OF YEARS, BEFORE AND AFTER THE KEY GOT STUCK IN THE ON POSITION. THE KEY CONTINUALLY GETS STUCK IN THE IGNITION AFTER SHUT OFF AND WILL NOT COME OUT UNTIL I PLAY WITH IT (RESTARTING THE CAR, MOVING IT A BIT, PLAYING WITH THE DOOR LOCKS, ETC.) FOR A COUPLE OF MINUTES.
NHTSA complaint #10372754 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I OWN A 2006 SATURN ION AND YESTERDAY MY KEY GOT STUCK IN THE IGNITION AND THE CAR WOULD NOT TURN OFF. NO ONE WAS ABLE TO GET MY KEY OUT OR MY CAR OFF, SO I TOOK IT INTO THE DEALERSHIP AND THEY HAD TO REPLACE THE CYLINDER AND IT COST $430. I RESEARCHED ONLINE AND THERE ARE HUNDREDS OF OTHER PEOPLE HAVING THE EXACT SAME PROBLEM WITH THESE SATURNS AND THERE HAS NOT BEEN A RECALL. I FEEL THIS SHOULD BE A RECALL THROUGH SATURN, SO I WANTED TO FILE A FORMAL COMPLAINT.
NHTSA complaint #10365212 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I OWN A 2006 SATURN ION LEVEL 2 THAT I BOUGHT FAIRLY KNEW IN 2007. I HAVE NOTICED A CLICKING NOISE FOR SEVERAL MONTHS AFTER I PUT MY KEY IN THE IGNITION TO START MY CAR. I HAVE ALSO NOTICED FOR SEVERAL MONTHS WHEN I TRY TO TURN MY CAR OFF, THAT IT BECAME MORE AND MORE DIFFICULT TO GET THE KEY OUT OF THE SWITCH. JUST THREE DAYS AGO I TRIED TO TURN MY CAR OFF AFTER DRIVING AND THE IGNITION WOULD NOT SHUT OFF AT ALL NOR COULD I GET MY KEY OUT. I WAS STRANDED OUT OF TOWN UNTIL I COULD CALL A FAMILY MEMBER TO COME AND FIGURE OUT HOW TO SHUT MY CAR OFF. IT TOOK HIM HOURS BEFORE HE JUST DECIDED TO TAKE OUT THE FUSE AND UNHOOK THE BATTERY. AFTER HOURS OF TRYING TO FIGURE OUT HOW I CAN GET BACK HOME SAFELY AND DRIVE ON THE INTERSTATE 4 HOURS AWAY FROM WHERE I WAS VISITING . I NOW HAVE TO START MY CAR BY HOOKING THE IGNITION WIRE SWITCH JUST SO THAT I CAN HAVE TRANSPORTATION. I HAVE RESEARCHED THIS AND APPARENTLY THERE IS A LONG LIST OF SATURN OWNERS WHO HAVE HAD THE SAME COMPLAINT WITH THEIR VEHICLES SINCE AT 2007. I COULD NOT FIND ONE RECALL IN REGARDS TO A IGNITION CYLINDER MALFUNCTION ON THE INTERNET OR THIS SITE. I AM OUTRAGED BECAUSE THIS IS A SAFETY ISSUE I COULD HAVE EASILY BEEN DRIVING AND GOD KNOWS WHAT ELSE COULD HAVE HAPPENED. THE ESTIMATED COST FOR THIS REPAIR IS ABOUT 500 TO 600 DOLLARS WHICH IS A RIDICULOUS COST THAT OWNERS SHOULD HAVE TO PAY FOR. IT NEED TO BE ON THE RECALL LIST IMMEDIATELY, THIS IS A SAFETY ISSUE SOMEONE COULD GET SERIOUSLY HURT.
NHTSA complaint #10361485 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WAS DRIVING AT 35 MPH WHEN SUDDENLY EVERYTHING DIED AND CHECK ENGINE LIGHT CAME ON, I THOUGHT IT WAS THE TRANSMISSION, WAS ABLE TO RESTART AFTER PULLING TO A STOP, DROVE SLOWLY TO SATURN DEALERSHIP, THEY TEST DROVE IT SAID ALL WAS OK, SENT ME HOME. SAME THING HAPPENED ABOUT A WEEK LATER, WENT TO DEALERSHIP AGAIN, THEY HAD TECH HOOK UP TO COMPUTER AND TOLD ME IT WAS THE APPS - ACCELERATOR PEDAL POSITION SENSOR. THIS DEFECT CAUSES AN UNSAFE DRIVING CONDITION AND IS EXPENSIVE TO REPAIR. THEY ARE NOT SURE IF IT'S THE APPS OR THE WIRING. IT MAY BE DUE TO MOISTURE.
NHTSA complaint #10323463 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
2006 SATURN ION 2 WILL NOT START IN COLD WEATHER.
NHTSA complaint #10255265 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
IN BELOW FREEZING WEATHER, OUR 2006 SATURN 4-DOOR ION IS EXTREMELY DIFFICULT TO GET INTO WHEN EVERYTHING FREEZES. THIS MIGHT NOT BE ABNORMAL EXCEPT THAT THE PLASTIC TREAD ON THE DOOR FRAME AT THE BOTTOM ON MOST OF MY DOORS NOW HAVE SHATTERED AND BROKEN OFF DUE TO THIS. ALSO, THE BACK DOOR WINDOWS ROLL DOWN BY THEMSELVES A LITTLE IN ANY TEMPERATURE. AND TODAY (AGAIN IN FREEZING WEATHER), MY DRIVER'S SIDE FRONT DOOR WOULD NOT CLOSE. THE LATCH WASN'T CATCHING. I CALLED SATURN AND THEY SAID THERE WAS NO FIX FOR IT, AND YOU HAD TO SPRAY IT WITH WD40. I'VE NEVER HAD TO DO THIS WITH ANY OTHER VEHICLE AND NEVER HAVE I SEEN THIS HAPPEN BEFORE. AS IT WAS, THE WD40 WORKED. THE NUMBER OF FAILURES FOR THE DOOR IS 2 (LAST NIGHT, AND THIS MORNING). THE NUMBER FOR THE DOOR TREAD IS 4 (ALL 4 DOORS). THE NUMBER OF FAILURES FOR THE WINDOW ARE FAR TOO NUMEROUS TO COUNT, SO I'VE PUT IN THERE 100 BECAUSE I'VE HAD IT OVER A YEAR AND IT DOES IT CONSTANTLY.
NHTSA complaint #10217671 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
IN FEBRUARY/MARCH OF 2006 I STARTED EXPERIENCING ISSUES WITH THE SUNROOF. THE SWITCH OPERATING THE SUNROOF WAS NOT WORKING PROPERLY. I MADE AN APPOINTMENT FOR SERVICE AND HAD THIS CHECKED ON 03/17/2006. THE PROBLEM WAS CONFIRMED AND A REPLACEMENT PART WAS ORDERED.
NHTSA complaint #10166299 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DURING A WEEKEND OF THUNDERSTORMS MY SUNROOF LEAKED A LARGE AMOUNT OF WATER INTO THE INTERIOR OF THE CAR. THE PASSENGER SIDE OF THE VEHICLE WAS SOAKED. I GOT THE CAR BACK, AND DURING ANOTHER THUNDERSTORM THE CAR LEAKED AGAIN. THE DEALERSHIP ALSO LEFT MY CAR OUT IN THE RAIN WITH A KNOWN LEAK FOR THREE DAYS ON THE FIRST TRIP TO THE SERVICE DEPARTMENT. THE SERVICE MANAGER REFERRED TO THIS LEAKAGE PROBLEM AS A DESIGN FLAW.
NHTSA complaint #10166302 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE REAR BUMPER IS STARTING TO HAVE OBVIOUS SCRATCHES WHERE THE TRUNK LID COMES DOWN. THE DISTRICT SERVICE MANAGER SAYS THAT THIS IS A COMMON PROBLEM, THAT SATURN IDENTIFIED TWO YEARS AGO. DURING THE SERVICE VISIT THE TECHNICIAN REALIZED THAT MY BUMPER WAS MISALIGNED AT ASSEMBLY AND REALIGNED AND CORRECTED THE PROBLEM. THEN THE PROBLEM STARTED AGAIN. NOW IT IS IN THE CENTER OF THE BUMPER WHERE THE FIRST TIME IT WAS ON THE RIGHT SIDE. THE SERVICE DEPARTMENT SAYS THAT THE ONLY THING THAT CAN BE DONE IS TO SHAVE THE BOTTOM OF THE TRUNK LID AND RE-PAINT. THE CAR HAS NOW BEEN IN THE SHOP TWICE FOR THIS PROBLEM. I WAS TOLD BY THE TECHNICIAN AND SERVICE ADVISOR THAT WHEN THE CAR IS IN MOTION THAT AIR OR WIND RESISTANCE GOES THROUGH THE BUMPER AND PUSHES THE BUMPER AGAINST THE TRUNK LID CAUSING THE SCRATCHES ON THE BUMPER AND BOTTOM OF TRUNK LID.
NHTSA complaint #10166303 — an unverified report by a vehicle owner.