75 of the 262 complaints about the 2009 Saturn Outlook are about the lighting — 29% of everything reported for this model year. Half of the failures with a mileage on record happened before 39,000 miles.
75
Complaints
1
Crashes
2
Fires
0
Injuries
Filed with NHTSA, in their own words.
EXTERIOR LIGHTING
MY HEADLIGHTS KEEP GOING OUT RANDOMLY AND THIS VERY UNSAFE AS I AM A SINGLE MOTHER OF 2 YOUNG CHILDREN! I HAVE HAD IT FIXED 4 TIMES! THE LAST TIME I TOOK IT TO THE SHOP, I WAS TOLD THE WIRING HARNESS KEEPS MELTING. I RESEARCHED THIS PROBLEM AND MANY OTHERS ARE ALSO HAVING EXPERIENCING THIS ISSUE.
NHTSA complaint #11301676 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE HEADLIGHT WIRING HAS MELTED
NHTSA complaint #11246437 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE PASSENGER SIDE LOW BEAM LIGHT NO LONGER WORKS, AND BULB REPLACEMENT DOES NOT FIX THE PROBLEM. MECHANIC SAID THE WIRING HARNESS NEEDS TO BE REPLACED.
NHTSA complaint #11122290 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS BURN OUT APPROXIMATELY EVERY 3-4 MONTHS. IT APPEARS THAT THERE IS MELTING OF THE LIGHTING ELECTRIC HARNESS. WHEN THE HEADLIGHTS GO OUT, THE ROAD IS NOT ILLUMINATED AS MUCH MAKING IT A SAFETY HAZARD.
NHTSA complaint #10930114 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT IS DIM. DOES NOT EVEN PUT LIGHT ON THE ROAD. PASSENGERS SIDE HEADLIGHT IS BRIGHT BUT GOES ON AND OFF AT RANDOM TIMES. WHEN I'M DRIVING DOWN THE ROAD AT NIGHT BOTH OF THEM WORK THEN THE PASSENGERS SIDE GOES OUT COMPLETELY AND BECAUSE THE DRIVERS SIDE IS SO DIM I CAN'T SEE
NHTSA complaint #10888848 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
HEADLAMPS (DRIVER SIDE AND PASSENGER SIDE) LOW BEAMS KEEP BURNING OUT EVERY 3-4 MONTHS.
NHTSA complaint #10861171 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE WIRE HARNESS FOR THE FRONT HEADLIGHTS FAILS AFTER YOU CHANGE THE BUILD CAUSING THE LIGHT TO SHORT OUT.
NHTSA complaint #10785041 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
BOTH HEADLIGHTS NO LONGER WORK . . . UNLESS THE WIRES OR JIGGLED. BOTH HEADLAMP WIRE HARNESSES FAIL TO TURN ON BULB.
NHTSA complaint #10731870 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE HEADLIGHT WAS NOT WORKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE LIGHT WAS REPLACED ON VARIOUS OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10716119 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE HEADLIGHT WIRING HARNESS MELTS IN THESE VEHICLES CAUSING THE LIGHT TO FAIL, THIS IS WELL DOCUMENTED ON THE INTERNET ON VARIOUS FORUMS. EARLY THIS MORNING MY WIFE WAS PULLED OVER BY A POLICE OFFICER FOR HAVING ONE WORKING HEADLIGHT, I ATTEMPTED TO REPLACE THE BULB AND IT STILL DOES NOT WORK, INFORMATION ON THE INTERNET LEAD ME TO DISCOVER MELTED WIRES ON THE LIGHT FIXTURE, THIS IS A HUGE SAFETY PROBLEM WITH THIS VEHICLE. THERE IS ALSO A WELL DOCUMENTED PROBLEM WITH THE FRONT END SUSPENSION, IT FAILS PREMATURELY AND MY OUTLOOK IS ALSO HAVING THIS PROBLEM. IT ALSO HAS POWER STEERING FAILURE, THE AIR CONDITIONING SYSTEM IS FAILING, ALONG WITH ALL THE OTHER SAFETY SYSTEMS THAT NEED RECALLED ON THIS PIECE OF GM JUNK PILE. I HAVE A WIFE, AND BEAUTIFUL TWO YEAR OLD TWIN GIRLS, WHO USE THIS VEHICLE FREQUENTLY, SHAME ON GM FOR PUTTING THIS THING ON THE ROAD, THE WHOLE THING SHOULD BE RECALLED AND SHREDDED FOR SCRAP, OWNERS SHOULD BE FULLY REIMBURSED THE CURRENT VALUE OF VEHICLE.
NHTSA complaint #10702392 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2009 SATURN OUTLOOK STOPPED WORKING. PER THE GM DEALER THEY CLAIMED THAT THERE IS A KNOWN DEFECT WITH THE LIGHTING ON THESE VEHICLES. CONSIDERING THESE ARE SAFETY ITEMS I'M NOT REALLY SURE WHY THERE ISN'T ALREADY A RECALL ON THIS.
NHTSA complaint #10668092 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
HEADLIGHT SOCKET GOT HOT AND MELTED THE WIRING.
NHTSA complaint #10622196 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
MY DRIVER SIDE HEADLIGHT HAS BURNT OUT THREE TIMES. I'VE HAD THE BULB REPLACED TWICE AND NOW AM TOLD THAT THE WIRE HARNESS IS BURNT AND MELTED, CAUSING THE SHORTS/BURNT BULBS. LABOR TO REPLACE THIS IS EXCESSIVE, DUE TO THE POOR ACCESS TO THE HEADLIGHT COMPARTMENT.
NHTSA complaint #10533822 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
WHILE DRIVING HOME AT NIGHT, THE DRIVER SIDE HEADLIGHT WENT OUT. NEXT DAY I BOUGHT NEW LAMPS AND REPLACED BOTH OF THEM BUT THE DRIVER SIDE HEADLIGHT STILL DIDN'T TURN ON. I DID NOTICE A BURNING SMELL COMING FROM THE HARNESS AND LAMP SOCKET ON THE DRIVER SIDE. IT SEEMS THAT THE HEADLIGHT HAD OVERHEATED AND MELTED THE WIRING HARNESS AND SOME OF THE SOCKET ASSEMBLY. AFTER DOING SOME RESEARCH I FOUND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE WITH THESE VEHICLES AND BELIEVE THAT THIS SHOULD BE CONSIDERED A RECALL FOR SAFETY REASONS. THIS COULD POTENTIALLY CAUSE AND ELECTRICAL FIRE OR A SERIOUS TRAFFIC ACCIDENT WHILE DRIVING AT NIGHT.
NHTSA complaint #10505141 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
MY RIGHT FRONT HEADLIGHT WENT OUT. WENT AND BOUGHT A NEW BULB. THAT DIDN'T WORK. REALIZED THAT THE WIRING HARNESS WAS BURNT AND HAD SHORTED OUT. HAVE NOT REPLACED IT YET, BECAUSE THE LABOR INVOLVED REQUIRES MULTIPLE HOURS OF LABOR TO REPLACE.
NHTSA complaint #10505094 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I BROUGHT A SATURN OUTLOOK IN 2009 AND HAD NUMEROUS ISSUES SIMILAR TO WHAT HAS BEEN DETAILED IN THIS WEBSITE. - BOTH HEADLIGHTS FAILED TO WORK - ONE COVERED UNDER WARRANTY & COST OF SECOND ONE REIMBURSED BY GM UNDER THE RECALL - STARTER FAILED - COVERED UNDER WARRANTY - FAILED WATER PUMP AT 73K - I PAID FOR REPLACEMENT - STEERING GEAR AND PUMP REPLACEMENT BECAUSE THE STEERING LOCKS UP AT LOW SPEED @ 78K MY THIRD VEHICLE BUT FIRST GM AND THE EXPERIENCE WITH SATURN/GM HAVE BEEN FRUSTRATING. I SEE OTHERS HAVE EXPERIENCED SIMILAR FAILURE ON THIS MODE. DOCUMENTING THESE VEHICLES FOR FUTURE USE OR POSSIBLE HELP FROM GM OR DOT.
NHTSA complaint #10485183 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
LEFT HEADLIGHT NOT WORKING. PURCHASED REPLACEMENT BULB BUT WHEN OLD BULB WAS REMOVED FROM HARNESS I DISCOVERED THAT THE HARNESS CONNECTOR IS MELTED AT THE BULB TO HARNESS JUNCTION.
NHTSA complaint #10460973 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE HEADLIGHT KEEPS FLASHING ON AND OFF. WHEN STARTING THE VEHICLE, ONE HEADLIGHT DOES NOT COME ON UNTIL ~5 MINUTES LATER. THE BULB IS OK. THE WIRING HARNESS IS NOT OK. I'VE TALKED TO MANY OTHER OWNERS OF THE SATURN OUTLOOK AND THEY HAVE HAD THE SAME INSTANCES. THE ROOT CAUSE IS A BAD WIRING HARNESS. THEY ARE OVERHEATING AND MELTING! MY OUTLOOK IS NOW OUT OF WARRANTY AND THE DEALER WANTS TO CHARGE ME TO REPLACE THE WIRING HARNESS. I'VE HAD THE VEHICLE INTO THE DEALERSHIP WHEN IT WAS STILL UNDER WARRANTY FOR THIS ISSUE. IT IS STILL NOT FIXED. I AM NOT PAYING FOR A POORLY EXECUTED DESIGN ISSUE. THE ENGINEERS NEED TO RESEARCH MORE BEFORE THEY PLACE A PRODUCT IN A VEHICLE OF WHICH CAN NOT WITHSTAND THE CONDITIONS. THANK YOU.
NHTSA complaint #10454200 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
REPLACE DRIVERS SIDE HEADLAMP NOVEMBER 6, 2011 IT HAS BURNED OUT AGAIN WITH ONLY 1800 MORE MILES THAN FIRST INCIDENT. SO BY DECEMBER 16, 2011 IT HAS BURNED OUT AGAIN. MY PREVIOUS VEHICLES I HAVE PUT CLOSE TO 200K MILES ON AND NEVER REPLACED ONE HEADLIGHT, NOW I HAVE 2. THERE IS A PROBLEM WITH THIS VEHICLE.
NHTSA complaint #10441044 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I HAVE A 2009 SATURN OUTLOOK WITH FAULTY HEADLIGHTS I HAVE REPLACED THE LIGHTS AND IT SEEMS THE PROBLEM IS IN THE WIRING NOT THE LIGHT ITSELF I SEE WERE MANY PEOPLE ARE HAVING ISSUES WITH THIS VEHICLE WHAT DOES IT TAKE TO GET G.M. TO FIX THIS SAFETY ISSUE?
NHTSA complaint #10438971 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT IS INOPERABLE. I TRIED REPLACING THE BULB, FUSE AND RELAY. FROM FURTHER INVESTIGATION I THINK IT IS THE SOCKET THAT IS BAD. THIS SHOULD NOT HAPPEN AT THIS MANY MILES.
NHTSA complaint #10436715 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE LEFT DRIVER SIDE HEADLIGHT KEEPS GOING OUT EVERY TWO TO THREE MONTHS. THE PROBLEM APPEARS TO BE INTERMITTEN. THE LIGHT POPS IN AND OUT. YOU NEVER KNOW WHEN YOU WILL HAVE THE PROPER LIGHTING ON YOUR VEHICLE. I HAVE CHANGED THE BULB SO MANY TIMES NOW AND IT APPEARS TO BE VERY SENSITIVE.
NHTSA complaint #10434893 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
RIGHT HEADLAMP BURNT OUT OCTOBER 2009. HAD REPLACED BAD BULB AND THEN FAILED AGAIN IN NOVEMBER 2009. TOOK TO DEALERSHIP AND WAS TOLD THEY REPLACED THE HARNESS AND BULB DUE TO HARNESS BEING MELTED. NOW RIGHT HEADLIGHT FAILED AGAIN 10-22-11. THIS IS A BIG SAFETY CONCERN IN THAT YOU CAN'T JUST SWAP OUT THE BULB BUT YOU HAVE TO PULL OFF THE FRONT BUMPER JUST TO REPLACE THE BULB. THANK YOU FOR YOUR TIME.
NHTSA complaint #10433562 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I HAVE A SATURN OUTLOOK 2009 AND ONLY HAD IT A FEW MONTHS BEFORE THE HEADLIGHT WENT OUT AND I THOUGHT IT JUST BLEW OUT SO I HAD IT CHANGED THEN IT WENT OUT A MONTH LATER THEY TOLD ME IT WAS THE WIRES HOLDING IT TOGETHER I THINK IT RIDICULOUS I HAVE TO PAY FOR THIS CAUSE ITS A SAFETY ISSUE . I SEE THAT ALOT OF PEOPLE ARE HAVING ISSUES WITH THIS AND I THINK THERE SHOULD BE A RECALL.
NHTSA complaint #10430394 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT AND RUNNING LIGHTS WENT OUT.
NHTSA complaint #10430148 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE WIRE HARNESS GOING TO THE LOW BEAM LEFT AND RIGHT SIDES BURNING CAUSING THE LIGHTS TO GO OUT PREMATURELY.
NHTSA complaint #10429361 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT HARNESS HAS COMPLETELY MELTED RESULTING IN BULB OUTAGES. FIRST THE PASSENGER SIDE AND NOW TWO WEEKS LATER THE HEADLIGHT HARNESS ON THE DRIVERS SIDE HAS MELTED. I AM BEING TOLD THAT THIS IS A COMMON PROBLEM AND THAT EVENTUALLY THIS SHOULD BE A RECALL DUE TO SAFETY.
NHTSA complaint #10429017 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE HEADLAMP ON THE RIGHT SIDE WENT OUT IN JULY 2011 AND WE HAD IT REPLACED AT A GM DEALERSHIP. SEPTEMBER 20TH, 2011 ROLLS AROUND AND THE SAME HEADLAMP IS OUT AGAIN! FUNNY THING, AS I'M DRIVING AROUND TOWN I'M NOTICING THE SAME PROBLEM (RIGHT SIDE EVEN) ON OTHER GM VEHICLES OF THE SAME BODY STYLE.
NHTSA complaint #10426960 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
LOST FUNCTIONALITY OF HEADLIGHT ON DRIVERS SIDE LOW BEAM. REPLACE THE BULB TWICE AS BULB WOULD INITIALLY WORK BUT QUICKLY LOSE FUNCTIONALITY AGAIN. IT BECAME EVIDENT THAT THERE WAS A PROBLEM WITH THE PLUG. THE ISSUE IS NOT WITH THE BULB AS IF YOU WIGGLE THE WIRE GOING INTO PLUG THE BULB WILL RESUME FUNCTIONING. PLUG NEEDS TO BE REPLACED, THIS INCLUDES THE ASSEMBLY THAT CONTROLS ALL LIGHT FUNCTIONS. WE HAVE HEARD OF THIS COMPLAINT FROM MANY OTHER OUTLOOK OWNERS AS WELL. THIS DEFECT CONSIDERABLY LIMITS THE ABILITY TO DRIVE SAFELY AT NIGHT.
NHTSA complaint #10425806 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
2009 SATURN OUTLOOK - I HAVE HAD TO REPLACE BOTH HEADLIGHTS AND HARNESSES, BECAUSE THE HARNESS SHORTED OUT. THE COST TO ME WAS APPROX. $600.00 TO REPLACE HARNESS AND LIGHT BULBS. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. I HAVE ABOUT 55,000 MILES ON MY OUTLOOK.
NHTSA complaint #10423057 — an unverified report by a vehicle owner.