Owners have filed 286 complaints
about the 1997 Saturn SL with NHTSA between 1996 and 2016.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 53
Against the median year of the Saturn SL. 50 means typical for this
model; 100 means roughly double.
Severity — 100
28.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
1718.5%
Frontal
1415.2%
Gasoline
1213.0%
Foundation Components
1213.0%
Automatic Transmission
1112.0%
Retractor
1010.9%
Manual Transmission
99.8%
AIR Conditioner
77.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.2%
10,000 – 24,999 miles
12.2%
25,000 – 49,999 miles
920.0%
50,000 – 74,999 miles
817.8%
75,000 – 99,999 miles
613.3%
100,000 – 149,999 miles
1840.0%
150,000+ miles
24.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
1997 Saturn SL 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 1996peak 15May 2016
Recalls on the 1997 Saturn SL
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
97V155000
SEATS
VEHICLE DESCRIPTION: PASSSENGER VEHICLES. THESE VEHICLES WERE BUILT WITH SUSPECT COLD WELDS ON THE RIGHT SIDE IN THE TUNNEL AREA OF THE FLOOR PAN. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ANCHORAGE."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
97V138000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL STEERING. THE PINION BEARING CAGE IN THE STEERING GEAR CAN SEPARATE UNDER HIGH STEERING SYSTEM LOAD CONDITIONS, SUCH AS PARKING LOT OR SIMILAR LOW SPEED MANEUVERS.
Risk: THIS COULD RESULT IN THE PINION GEAR DISENGAGING FROM THE RACK CAUSING A LOSS OF STEERING CONTROL.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 19982404,294 units in Canada
Electrical
Certain vehicles were either produced or serviced with a horn assembly which may fail. As a result, the horn may either become inoperable or activate without pressing the horn button. Under certain conditions, heat could build up in the horn assembly and an underhood fire could result without prior warning. Correction: Dealers will inspect and, if necessary replace the horn assembly.
Recall 19971471,617 units in Canada
Steering
On certain vehicles, the pinion bearing cage in the steering gear could separate under high steering load conditions. This could result in the pinion gear disengaging from the rack, causing degradation or loss of steering control and could result in a crash without prior warning. Correction: Dealers will replace the manual steering gear assembly.
Recall 19970857 units in Canada
Other
Certain vehicles do not comply with CMVSS 114 - Locking System. It may be possible to remove the key from the ignition while the cylinder is in the RUN position. The ignition key must be reinserted in the ignition to turn the engine off. Correction: Ignition cylinder will be re-coded. Re-coding of the ignition cylinder will require the doors and rear compartment or liftgate locks to be re-coded to retain a one key system.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 115,028 milesWeldon, NC2 injured
AIR BAGS
ON JULY 23, 2014 APPROXIMATELY 6:35P.M. I WAS ON MY WAY TO CHURCH ALONG WITH THREE OTHER PASSENGERS. MY SISTER WAS IN THE PASSENGER SEAT AND MY GRANDSON AND THE LADY THAT LIVE WITH ME WAS IN THE BACK SEAT. WITHOUT WARNING THERE WAS A BOOM OR EXPLOSION THAT CAUSE ME TO BRIEFLY LOSE CONTROL OF THE CAR BEFORE COMING TO A STOP. THE CAR WAS FILLED WITH SMOKE AND FUME FROM THE DEPLOYED AIRBAGS. MY ARMS WERE CHEMICALLY BURNED AND KNUCKLES ON LEFT HAND FROM HOLDING STEERING WHEEL. THE PASSENGER IN FRONT WAS COMPLAINING ABOUT WRISTS PAIN, ANXIETY AND CHEST PAIN IN ONE OF HER BREAST. MY GRANDSON AND THE LADY RIDING IN THE BACK WAS NOT HURT BUT WAS CHECKED AT THE EMERGENCY FOR INHALATION AND RELEASED. WE WERE ALL CHECKED AND RELEASED AFTERWARD. I LATER GOT IN TOUCH WITH MY INSURANCE COMPANY THAT TOLD ME THAT IT WAS A DEFAULT. THEN I LATER CONTACT GM, THEY GAVE CLAIM NUMBER AND TOOK INFORMATION ON THE INCIDENT. LATER THEY REFERRED CLAIM SPECIALIST, I HAVE NOT HEARD FROM CLAIM SPECIALIST CONCERNING WHAT TO DO.
NHTSA complaint #10622410 — an unverified report by a vehicle owner.
at 118,075 milesCardiff BY THE SEA, CA1 injured
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
I RECENTLY PURCHASED A 1997 SL1 AND ON THE 3RD DAY OF OWNING IT THE SHIFTER BROKE CAUSING IT TO GO LIMP. AT THE TIME I WAS ON THE 101 FREEWAY STUCK IN TRAFFIC WITH MY THREE CHILDREN. I CALLED MY MECHANIC AND HE TOWED IT TO HIS SHOP FOR REPAIRS. AFTER MAKING THE NECESSARY REPAIR, HE DID A ROUTINE MAINTENANCE CHECK. THIS WAS WHEN HE DISCOVERED THE OIL HAD WATER MIXED IN WITH IT CAUSING A WHITE SMOKE ESCAPING FROM THE EXHAUST PIPE. I'M CERTAIN THIS PROBLEM WAS RECOGNIZED BY THE PREVIOUS OWNER AND MOST LIKELY WAS THE REASON FOR SELLING. AFTER READING THE FOLLOWING COMPLAINTS FROM CARSURVEY, (COMPLAINTS LISTED BELOW) I BELIEVE SATURN ENGINEERED THIS VEHICLE "BY DESIGN" WITH THESE PROBLEMS FORECASTING THEIR REVENUE.
NHTSA complaint #10223750 — an unverified report by a vehicle owner.
at 131,000 milesLake Orion, MIFire
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 SATURN SL2. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE HOOD. HE THEN PULLED OVER AS THE SMOKE TURNED INTO FLAMES. AFTER HE EXTINGUISHED THE FIRE, HE RESTARTED THE VEHICLE AND OIL SPRAYED OUT FROM THE CYLINDER HEAD. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 131,000. UPDATED 01-11-08. *KB UPDATED 12/12/07
NHTSA complaint #10198619 — an unverified report by a vehicle owner.
at 71,393 milesLOS Angeles, CA1 injured
AIR BAGS
DRIVER WENT OVER A SPEED BUMP WHILE TURNING INTO A PARKING SPACE AND HIT THE PARKING CURB JUST SLIGHTLY WHILE BRAKING. BOTH DRIVER & PASSENGER SIDE AIR BAGS DEPLOYED.
NHTSA complaint #10150000 — an unverified report by a vehicle owner.
Hanover, PAFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
IGNITION SWITCH FAILED TO START CAR. AFTER A FEW TRIES, THE CAR FINALLY STARTED ONLY TO HAVE MOUNDS OF SMOKE ROLLING OUT FROM UNDER THE DASH. AFTER TURNING THE VEHICLE OFF, THE SWITCH WORKED INTERMITTENTLY. WE REMOVED DASH COVERS AND IGNITION CYLINDER LOCK, AND LOWERED THE STEERING WHEEL TO FIND THAT THE WIRING HARNESS LEADING TO THE IGNITION SWITCH HAD WHAT WAS A BLACK WIRE THAT WAS MELTED BARE FOR A COUPLE INCHES, AND DISFIGURED THE ENTIRE WIRE, AND MELTED THE INSULATION TO OTHER WIRES WITHIN THE HARNESS. JUDGING BY THE DAMAGE OF DONE TO THE WIRE, IT APPEARS THAT THE MOST HEAT WAS IN AN AREA WHERE THE WIRE WAS CLOSEST TO THE STEERING COLUMN, LEADING ONE TO BELIEVE THAT IT WORE THROUGH AND GROUNDED ITSELF TO THE STEERING COLUMN, WHICH LED TO THE OVERHEATING OF THE WIRE AND SUBSEQUENT SMOKE/FIRE.
NHTSA complaint #10147402 — an unverified report by a vehicle owner.
Bloomfield, CTFire
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN TURNING THE SWITCH TO START THE ENGINE, THE STARTER MOTOR STOPPED AN SMOKE STARTED COMING FROM THE DASHBOARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT DIAGNOSED THAT THE SWITCH HAD SHORTED OUT. ANOTHER COMPONENT FAILURE RESULTED FROM THE SHORTENING OF THE SWITCH. THE IGNITION CYLINDER SEEMS TO BE A PROBLEM; HOWEVER, I CAN NOT FIND INFORMATION ON SAFEY RECALLS. WEB SITE HTTP://WWW.ALLDATA.COM/TSB/53/975307FC.HTML SHOWS WHAT APPEARS TO BE A SAFEY RECALL 97-C-02 APR 97, TSB TITLE IGNITION CYLINDER MALFUNCTION.
NHTSA complaint #10143884 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 149,000 milesSilver Spring, MD
UNKNOWN OR OTHER
WHILE DRIVING (VEHICLE IN MOTION) THE VEHICLE SHUTS DOWN COMPLETELY. AT TIMES WHEN THE KEY IS TURNED IN THE IGNITION SWITCH NOTHING HAPPENS; NO ELECTRICAL POWER BUT BATTERY IS FINE AND EVERYTHING ELSE CHECKS OUT OK EXCEPT THE IGNITION SWITCH. IT HAS ALL THE CHARACTERISTICS OF GM VEHICLES THAT EXPERIENCED FATALITIES WITH FAULTY IGNITION SWITCHES. THIS HAS OCCURRED ON SEVERAL OCCASIONS THE LAST INSTANCE WAS ON MAY 10, 2016.
NHTSA complaint #10865085 — an unverified report by a vehicle owner.
at 48,736 milesLake IN THE Hills, IL
SUSPENSION
SEVERE RUST OUT OF THE SUSPENSION SUB-FRAME (ENGINE CRADLE) ALONG THE LEFT SIDE, PARTICULARLY AT THE LOWER CONTROL ARM MOUNT POCKET. THIS CONDITION WAS CAUGHT BEFORE THE LEFT FRONT LOWER CONTROL ARM BROKE LOOSE DUE TO THE RUSTED SUB-FRAME. RUST CONDITION WAS CONFINED TO THE LEFT SIDE OF THE SUB-FRAME WITH NO APPARENT ISSUE WITH THE RIGHT SIDE OR CROSS BEAMS. BROUGHT TO SATURN'S ATTENTION BUT CONCERN WAS DENIED AS THE "VEHICLE IS OUT OF WARRANTY". SATURN NEVER ADDRESSED THE ISSUE THAT THE SUB-FRAME IS A COMPONENT THAT SHOULD LAST THE LIFETIME OF THE VEHICLE.
NHTSA complaint #10654441 — an unverified report by a vehicle owner.
at 48,736 milesLake IN THE Hills, IL
ENGINE AND ENGINE COOLING
SEVERE RUST OUT OF THE SUSPENSION SUB-FRAME (ENGINE CRADLE) ALONG THE LEFT SIDE, PARTICULARLY AT THE LOWER CONTROL ARM MOUNT POCKET. THIS CONDITION WAS CAUGHT BEFORE THE LEFT FRONT LOWER CONTROL ARM BROKE LOOSE DUE TO THE RUSTED SUB-FRAME. RUST CONDITION WAS CONFINED TO THE LEFT SIDE OF THE SUB-FRAME WITH NO APPARENT ISSUE WITH THE RIGHT SIDE OR CROSS BEAMS. BROUGHT TO SATURN'S ATTENTION BUT CONCERN WAS DENIED AS THE "VEHICLE IS OUT OF WARRANTY". SATURN NEVER ADDRESSED THE ISSUE THAT THE SUB-FRAME IS A COMPONENT THAT SHOULD LAST THE LIFETIME OF THE VEHICLE.
NHTSA complaint #10654441 — an unverified report by a vehicle owner.
at 48,736 milesLake IN THE Hills, IL
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SEVERE RUST OUT OF THE SUSPENSION SUB-FRAME (ENGINE CRADLE) ALONG THE LEFT SIDE, PARTICULARLY AT THE LOWER CONTROL ARM MOUNT POCKET. THIS CONDITION WAS CAUGHT BEFORE THE LEFT FRONT LOWER CONTROL ARM BROKE LOOSE DUE TO THE RUSTED SUB-FRAME. RUST CONDITION WAS CONFINED TO THE LEFT SIDE OF THE SUB-FRAME WITH NO APPARENT ISSUE WITH THE RIGHT SIDE OR CROSS BEAMS. BROUGHT TO SATURN'S ATTENTION BUT CONCERN WAS DENIED AS THE "VEHICLE IS OUT OF WARRANTY". SATURN NEVER ADDRESSED THE ISSUE THAT THE SUB-FRAME IS A COMPONENT THAT SHOULD LAST THE LIFETIME OF THE VEHICLE.
NHTSA complaint #10654441 — an unverified report by a vehicle owner.
at 115,028 milesWeldon, NC2 injured
AIR BAGS
ON JULY 23, 2014 APPROXIMATELY 6:35P.M. I WAS ON MY WAY TO CHURCH ALONG WITH THREE OTHER PASSENGERS. MY SISTER WAS IN THE PASSENGER SEAT AND MY GRANDSON AND THE LADY THAT LIVE WITH ME WAS IN THE BACK SEAT. WITHOUT WARNING THERE WAS A BOOM OR EXPLOSION THAT CAUSE ME TO BRIEFLY LOSE CONTROL OF THE CAR BEFORE COMING TO A STOP. THE CAR WAS FILLED WITH SMOKE AND FUME FROM THE DEPLOYED AIRBAGS. MY ARMS WERE CHEMICALLY BURNED AND KNUCKLES ON LEFT HAND FROM HOLDING STEERING WHEEL. THE PASSENGER IN FRONT WAS COMPLAINING ABOUT WRISTS PAIN, ANXIETY AND CHEST PAIN IN ONE OF HER BREAST. MY GRANDSON AND THE LADY RIDING IN THE BACK WAS NOT HURT BUT WAS CHECKED AT THE EMERGENCY FOR INHALATION AND RELEASED. WE WERE ALL CHECKED AND RELEASED AFTERWARD. I LATER GOT IN TOUCH WITH MY INSURANCE COMPANY THAT TOLD ME THAT IT WAS A DEFAULT. THEN I LATER CONTACT GM, THEY GAVE CLAIM NUMBER AND TOOK INFORMATION ON THE INCIDENT. LATER THEY REFERRED CLAIM SPECIALIST, I HAVE NOT HEARD FROM CLAIM SPECIALIST CONCERNING WHAT TO DO.
NHTSA complaint #10622410 — an unverified report by a vehicle owner.
at 118,733 milesEAU Claire, WI
SUSPENSION
DURING OIL CHANGE DISCOVERED THAT FRONT SUBFRAME WAS RUSTED THROUGH AT CONTROL ARM ATTACHMENT POINT, DRIVERS SIDE. CAR WAS REMOVED FROM SERVICE AS THIS IS A MAJOR SAFETY ISSUE AFFECTING SUSPENSION AND STEERING. TRIED TO FIND A USED SUBFRAME BUT ALL IN LOCAL AUTO PARTS RECYCLERS WERE JUST AS BADLY RUSTED.
NHTSA complaint #10598825 — an unverified report by a vehicle owner.
at 118,733 milesEAU Claire, WI
SUSPENSION
DURING OIL CHANGE DISCOVERED THAT FRONT SUBFRAME WAS RUSTED THROUGH AT CONTROL ARM ATTACHMENT POINT, DRIVERS SIDE. CAR WAS REMOVED FROM SERVICE AS THIS IS A MAJOR SAFETY ISSUE AFFECTING SUSPENSION AND STEERING. TRIED TO FIND A USED SUBFRAME BUT ALL IN LOCAL AUTO PARTS RECYCLERS WERE JUST AS BADLY RUSTED.
NHTSA complaint #10598826 — an unverified report by a vehicle owner.
at 118,733 milesEAU Claire, WI
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DURING OIL CHANGE DISCOVERED THAT FRONT SUBFRAME WAS RUSTED THROUGH AT CONTROL ARM ATTACHMENT POINT, DRIVERS SIDE. CAR WAS REMOVED FROM SERVICE AS THIS IS A MAJOR SAFETY ISSUE AFFECTING SUSPENSION AND STEERING. TRIED TO FIND A USED SUBFRAME BUT ALL IN LOCAL AUTO PARTS RECYCLERS WERE JUST AS BADLY RUSTED.
NHTSA complaint #10598825 — an unverified report by a vehicle owner.
at 118,733 milesEAU Claire, WI
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DURING OIL CHANGE DISCOVERED THAT FRONT SUBFRAME WAS RUSTED THROUGH AT CONTROL ARM ATTACHMENT POINT, DRIVERS SIDE. CAR WAS REMOVED FROM SERVICE AS THIS IS A MAJOR SAFETY ISSUE AFFECTING SUSPENSION AND STEERING. TRIED TO FIND A USED SUBFRAME BUT ALL IN LOCAL AUTO PARTS RECYCLERS WERE JUST AS BADLY RUSTED.
NHTSA complaint #10598826 — an unverified report by a vehicle owner.
Chicago, IL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 SATURN SL. THE CONTACT STATED THAT THE KEY FELL OUT OF THE IGNITION AND THE VEHICLE CONTINUED TO RUN. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
NHTSA complaint #10574492 — an unverified report by a vehicle owner.
at 341,900 milesAlta Loma, CA
VEHICLE SPEED CONTROL
WITH THE CRUISE CONTROL IN THE OFF POSITION, THE CRUISE CONTROL ENGAGED AND WENT TO FULL THROTTLE. WHEN THE CLUTCH PEDAL WAS DEPRESSED THE CRUISE CONTROL DIS-ENGAGED. THIS HAPPENED FIVE TIMES, THE CRUISE CONTROL UNIT HAS SINCE BEEN DISABLED.
NHTSA complaint #10482496 — an unverified report by a vehicle owner.
at 127,000 milesCincinnati, OH
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 1997 SATURN SL. THE CONTACT STATED THAT HE WAS REVERSING FROM A RESIDENTIAL DRIVEWAY WHEN HE SHIFTED TO FIRST GEAR AND THE SHIFTER CABLE BECAME DETACHED FROM THE SHIFTER LEVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THEY HAD TO REPLACE TWO SHIFTER CABLES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 127,000. UPDATED 7/26/12 *CN THE CONSUMER STATED THE ROOT OF THE PROBLEM WAS THE FAILURE OF A SMALL PLASTIC BUSHING USED TO JOIN THE SHIFTING LEVER TO THE SHIFTING CABLE IN A MANUAL TRANSMISSION. WHEN THE BUSHING FAILED, THE SHIFTING CABLE FELL OFF THE SHIFTING LEVER WHICH LEFT THE CONSUMER UNABLE TO SHIFT GEARS. THE CONSUMER STATED THE FAILURE HAPPENED WHILE HE WAS STOPPED IN HIS DRIVEWAY. THE DEALER WOULD NOT REPLACE THE BROKEN BUSHING, BUT INSTEAD REPLACED THE ENTIRE CABLE AS WELL AS AN ADJOINING CABLE. UPDATED 08/06/12
NHTSA complaint #10463438 — an unverified report by a vehicle owner.
at 143,125 milesNaprville, IL
POWER TRAIN:MANUAL TRANSMISSION
1997 SATURN SL, 4 DOOR SEDAN, MANUAL TRANSAXLE, 143000 MILES AT A PARKING LOT: SHIFTER CABLE PLASTIC BUSHING BROKE LOCKING MY TRANSAXLE IN REVERSE. PROBLEM FIXED WITH AN AFTERMARKET KIT SOLD BY NAPA AUTO STORES.
NHTSA complaint #10284235 — an unverified report by a vehicle owner.
at 102,000 milesBellton, TX
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 1997 SATURN SL1. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT FROM 2ND TO 3RD GEAR THE SHIFT LEVER CABLE FRACTURED; THUS DISABLING THE VEHICLE FROM SHIFTING INTO 3RD GEAR. GEAR FAILURE WHILE DRIVING INCREASES THE RISK FOR VEHICLE CRASH. THE VEHICLE WAS TAKEN TO A DEALERSHIP IN WHICH THE SHIFT CABLE ASSEMBLY WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 102000.
NHTSA complaint #10281665 — an unverified report by a vehicle owner.
at 48,736 milesLake IN THE Hills, IL
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1997 SATURN SL2. THE CONTACT STATED THAT THE SUBFRAME ROTTED OUT ALONG THE DRIVER'S SIDE OF THE VEHICLE, MAINLY AT THE LOWER CONTROL ARM POCKET. THE DEALER REPLACED THE SUBFRAME AT THE COST OF $1,179. THE MANUFACTURER WOULD NOT PROVIDE REIMBURSEMENT BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 48,736.
NHTSA complaint #10280433 — an unverified report by a vehicle owner.
at 82,000 milesLong Beach, NY
POWER TRAIN:MANUAL TRANSMISSION
DRIVING ALONG COMMUNITY ROAD AND MANUAL SHIFT LINKAGE BECAME INOPERATIVE. FAILURE WAS TOTAL, SHIFTING WAS IMPOSSIBLE, WAS LUCKY TO BE ABLE TO GET TO THE SIDE OF THE ROAD. SATURN USED A PLASTIC PUSH-IN BUTTON TO RETAIN THE SHIFT MECHANISM TO THE EYELET OF THE SHIFT CABLE........A PLASTIC BUSHING FOR A PART OF THE CAR THAT IS CRITICAL! A REPLACEMENT WAS BUSHING FABRICATED OUT OF SUITABLE MATERIAL AND A TAPPED HOLE, AND BOLT, WAS ADDED TO THE SHIFTER ROD SO THAT COMPLETE FAILURE IS NOT POSSIBLE. TOO BAD DETROIT ENGINEERS SEEM TO HAVE FORGOTTEN THEIR RESPONSIBILITIES TO SOCIETY, THEY SHOULD BE ASHAMED TO PUT PEOPLES LIVES IN SUCH DANGER WITH SUCH A POOR DESIGN OF A CRITICAL PART.
NHTSA complaint #10273865 — an unverified report by a vehicle owner.
at 133,000 milesCharlotte, NC
POWER TRAIN:MANUAL TRANSMISSION
ON 13SEP2008, AT APPROXIMATELY 1400HRS I WAS OPERATING MY 1997 SATURN SL2 (MANUAL) AT LOW SPEED IN MY DRIVEWAY; WHEN THE VEHICLE FAILED TO ENGAGE IN GEAR. UPON FURTHER INVESTIGATION, I DISCOVERED THAT MY SHIFTING CABLE LINKAGE HAD BECOME DISENGAGED (SPECIFICALLY THE SHIFTING ROD AND THE PLASTIC BALL-JOINT COVER). AFTER ATTEMPTING TO LOCATE THE PART VIA LOCAL AUTO PART MERCHANTS I CONTACTED A LOCAL SATURN DEALERSHIP. I SPOKE TO A MEMBER OF THE SERVICE DEPARTMENT WHO INFORMED ME THAT THE DISENGAGEMENT OF THE SHIFTING ROD ASSEMBLY, AND CONCURRENT DAMAGE TO THE PLASTIC BALL-JOINT COVER WAS A COMMON PROBLEM. WHEN ASKED HOW MUCH IT WAS TO BUY THE PLASTIC BALL-JOINT COVER THE SERVICE EMPLOYEE INFORMED ME IT WOULD COST $195.00; BECAUSE ONE HAS TO BUY THE ENTIRE ASSEMBLY AND NOT JUST THE PLASTIC BALL-JOINT COVER. AT THIS TIME THE VEHICLE HAS YET TO BE REPAIRED.
NHTSA complaint #10242685 — an unverified report by a vehicle owner.
at 133,000 milesCharlotte, NC
STRUCTURE
ON 13SEP2008, AT APPROXIMATELY 1400HRS I WAS OPERATING MY 1997 SATURN SL2 (MANUAL) AT LOW SPEED IN MY DRIVEWAY; WHEN THE VEHICLE FAILED TO ENGAGE IN GEAR. UPON FURTHER INVESTIGATION, I DISCOVERED THAT MY SHIFTING CABLE LINKAGE HAD BECOME DISENGAGED (SPECIFICALLY THE SHIFTING ROD AND THE PLASTIC BALL-JOINT COVER). AFTER ATTEMPTING TO LOCATE THE PART VIA LOCAL AUTO PART MERCHANTS I CONTACTED A LOCAL SATURN DEALERSHIP. I SPOKE TO A MEMBER OF THE SERVICE DEPARTMENT WHO INFORMED ME THAT THE DISENGAGEMENT OF THE SHIFTING ROD ASSEMBLY, AND CONCURRENT DAMAGE TO THE PLASTIC BALL-JOINT COVER WAS A COMMON PROBLEM. WHEN ASKED HOW MUCH IT WAS TO BUY THE PLASTIC BALL-JOINT COVER THE SERVICE EMPLOYEE INFORMED ME IT WOULD COST $195.00; BECAUSE ONE HAS TO BUY THE ENTIRE ASSEMBLY AND NOT JUST THE PLASTIC BALL-JOINT COVER. AT THIS TIME THE VEHICLE HAS YET TO BE REPAIRED.
NHTSA complaint #10242685 — an unverified report by a vehicle owner.
at 118,075 milesCardiff BY THE SEA, CA
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
I RECENTLY PURCHASED A 1997 SL1 AND ON THE 3RD DAY OF OWNING IT THE SHIFTER BROKE CAUSING IT TO GO LIMP. AT THE TIME I WAS ON THE 101 FREEWAY STUCK IN TRAFFIC WITH MY THREE CHILDREN. I CALLED MY MECHANIC AND HE TOWED IT TO HIS SHOP FOR REPAIRS. AFTER MAKING THE NECESSARY REPAIR, HE DID A ROUTINE MAINTENANCE CHECK. THIS WAS WHEN HE DISCOVERED THE OIL HAD WATER MIXED IN WITH IT CAUSING A WHITE SMOKE ESCAPING FROM THE EXHAUST PIPE. I'M CERTAIN THIS PROBLEM WAS RECOGNIZED BY THE PREVIOUS OWNER AND MOST LIKELY WAS THE REASON FOR SELLING. AFTER READING THE FOLLOWING COMPLAINTS FROM CAR SURVEY, I BELIEVE SATURN ENGINEERED THIS VEHICLE "BY DESIGN" WITH THESE PROBLEMS AS A FORECAST FOR REVENUE.
NHTSA complaint #10223752 — an unverified report by a vehicle owner.
at 118,075 milesCardiff BY THE SEA, CA1 injured
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
I RECENTLY PURCHASED A 1997 SL1 AND ON THE 3RD DAY OF OWNING IT THE SHIFTER BROKE CAUSING IT TO GO LIMP. AT THE TIME I WAS ON THE 101 FREEWAY STUCK IN TRAFFIC WITH MY THREE CHILDREN. I CALLED MY MECHANIC AND HE TOWED IT TO HIS SHOP FOR REPAIRS. AFTER MAKING THE NECESSARY REPAIR, HE DID A ROUTINE MAINTENANCE CHECK. THIS WAS WHEN HE DISCOVERED THE OIL HAD WATER MIXED IN WITH IT CAUSING A WHITE SMOKE ESCAPING FROM THE EXHAUST PIPE. I'M CERTAIN THIS PROBLEM WAS RECOGNIZED BY THE PREVIOUS OWNER AND MOST LIKELY WAS THE REASON FOR SELLING. AFTER READING THE FOLLOWING COMPLAINTS FROM CARSURVEY, (COMPLAINTS LISTED BELOW) I BELIEVE SATURN ENGINEERED THIS VEHICLE "BY DESIGN" WITH THESE PROBLEMS FORECASTING THEIR REVENUE.
NHTSA complaint #10223750 — an unverified report by a vehicle owner.
Yucca Valley, CA
ELECTRICAL SYSTEM:IGNITION
I WAS PARKED AT A SHOPPING CENTER, WHEN I TURNED MY CAR ON, IT WOULD NOT START. AFTER TRYING A COUPLE OF TIMES,IT MADE A POP SOUND AND SMOKE FLOODED INSIDE THE CAR. I TURNED OFF THE KEY, TOOK IT TO A DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THE WINDOWS WOULD NOT WORK AS WELL. I REPLACED THE FUSE FOR THE WINDOWS, AND THE CAR STARTED, BUT NOW ONLY THE DRIVERS SIDE WINDOW WORKS.
NHTSA complaint #10211850 — an unverified report by a vehicle owner.
at 157,645 milesArlington, TX
ELECTRICAL SYSTEM:IGNITION
STARTED MY CAR, IT RAN A FEW SECONDS, THEN DIED. BEFORE I COULD RESTART IT, SMOKE STARTED POURING OUT OF THE STEERING COLUMN AND I SMELLED AN ELECTRICAL FIRE. I DIDN'T START IT AGAIN BUT FOUND HELP TO DISCONNECT MY BATTERY. IT'S ON IT'S WAY TO THE NEARBY SATURN DEALER WHO REFUSES TO PROVIDE ME WITH A LOAN CAR. I THINK THIS IS A VERY UNUSUAL PROBLEM, AND I'VE DRIVEN A LOT OF CLUNKERS IN THE PAST WITHOUT HAVING TO DEAL WITH ANYTHING LIKE THIS.
NHTSA complaint #10199842 — an unverified report by a vehicle owner.
at 131,000 milesLake Orion, MIFire
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 SATURN SL2. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE HOOD. HE THEN PULLED OVER AS THE SMOKE TURNED INTO FLAMES. AFTER HE EXTINGUISHED THE FIRE, HE RESTARTED THE VEHICLE AND OIL SPRAYED OUT FROM THE CYLINDER HEAD. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 131,000. UPDATED 01-11-08. *KB UPDATED 12/12/07
NHTSA complaint #10198619 — an unverified report by a vehicle owner.
Grove City, OH
ELECTRICAL SYSTEM:HORN
I PURCHASED A USED 1997 SATURN SL IN 2005. WHEN I NEGOTIATED TO PURCHASE THE VEHICLE THE HORN WAS NOT WORKING. THE USED CAR DEALER REPLACED A FUSE. THE HORN THEN WORKED INTERMITTENTLY IF THE HORN BUTTON WAS PUSHED JUST SO. WITHIN A WEEK IT FAILED TO WORK AT ALL. I CONTACTED SATURN (VIA THE INTERNET) AND GOT NO HELP, OTHER THAN TO TAKE THE DEALER FOR REPAIR. THIS CAR WAS TOTALED OUT IN AN ACCIDENT. I LIKED IT SO MUCH (OTHER THAN THE HORN ISSUE) THAT I BOUGHT ANOTHER ONE - A 1996 SL. THE HORN ON THE 96 ALSO WORKED INTERMITTENTLY. AGAIN, PUSHING THE HORN BUTTON IN JUST THE RIGHT WAY WOULD ACTIVATE THE HORN. RECENTLY IT STOPPED WORKING - JUST LIKE THE 97. I FEEL THAT THIS MUST BE A PERVASIVE ISSUE. I HAVE NEVER OWNED ANY OTHER VEHICLE WITH A HORN ISSUE. IT IS DEFINITELY A SAFETY ISSUE; ONE THAT COULD BE VERY EXPENSIVE TO REPAIR DUE TO THE STEERING WHEEL HAVING AN AIR BAG. I REVIEWED A FEW WEB SITES THAT DESCRIBED SIMILAR PROBLEMS AND NOTED A RECALL ON A 96 SATURN Z MODEL. THIS PROVES THAT SATURN HAS HAD SOME HORN ISSUES BEFORE. I'D APPRECIATE ANY HELP I CAN GET TO GET SATURN TO REPAIR THIS ISSUE WITHOUT POTENTIALLY BURDENSOME COST TO ME. FEEL FREE TO CONTACT ME. (740-774-5237 WORK; 614-871-4081 HOME: 614-284-3554 CELL. THANKS!
NHTSA complaint #10174847 — an unverified report by a vehicle owner.
at 88,000 milesNaperville, IL
SEAT BELTS:FRONT:RETRACTOR
THE FRONT SIDE PASSENGER SEAT/SHOULDER BELT SYSTEM WOULD NOT RETRACT OR RELEASE ON MY 1997 SATURN 4-DOOR SEDAN. I WAS TOLD BY THE DEALER THAT THE RETRACTOR HAD "FROZEN" & I NEEDED A WHOLE NEW SEAT BELT REPLACEMENT. ALTHOUGH THERE HAS BEEN A RECALL OF THE '97 SATURN SEAT BELTS FOR RETRACTOR DOING THE SAME THING IN THE 2 DR COUPE MODEL; I WAS TOLD MY MODEL WAS NOT COVERED IN THE RECALL. THE CAR HAS NEVER BEEN IN A MAJOR ACCIDENT AND RARELY DOES THE PASSENGER FRONT SEAT HAVE AN OCCUPANT. THE SEAT BELT WILL BE REPLACED AS WE NEED IT TO ENSURE SAFETY OF PASSENGERS AS WELL AS COMPLY WITH THE IL STATE LAW.
NHTSA complaint #10154711 — an unverified report by a vehicle owner.
