Owners have filed 369 complaints
about the 1996 Saturn SL with NHTSA between 1995 and 2016.
The largest single group is the engine & cooling.
Across this model's run it ranks 3 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 69
Against the median year of the Saturn SL. 50 means typical for this
model; 100 means roughly double.
Severity — 100
26.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 9
5% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
3225.2%
Gasoline
1814.2%
Horn
1612.6%
Foundation Components
1612.6%
Recliner
129.4%
Ignition
118.7%
Frontal
118.7%
Automatic Transmission
118.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
35.1%
25,000 – 49,999 miles
23.4%
50,000 – 74,999 miles
1118.6%
75,000 – 99,999 miles
1728.8%
100,000 – 149,999 miles
1932.2%
150,000+ miles
711.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 1995peak 25Jan 2016
Recalls on the 1996 Saturn SL
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
97V138000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL STEERING. THE PINION BEARING CAGE IN THE STEERING GEAR CAN SEPARATE UNDER HIGH STEERING SYSTEM LOAD CONDITIONS, SUCH AS PARKING LOT OR SIMILAR LOW SPEED MANEUVERS.
Risk: THIS COULD RESULT IN THE PINION GEAR DISENGAGING FROM THE RACK CAUSING A LOSS OF STEERING CONTROL.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 19971471,617 units in Canada
Steering
On certain vehicles, the pinion bearing cage in the steering gear could separate under high steering load conditions. This could result in the pinion gear disengaging from the rack, causing degradation or loss of steering control and could result in a crash without prior warning. Correction: Dealers will replace the manual steering gear assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 166,000 milesFresno, CACrash1 injured
STEERING
TL* THE CONTACT OWNS A 1996 SATURN SL. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL TURNED RIGHT AND LEFT INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR DRIVER SIDE OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MUSCULAR PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 97V138000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 166,000.
NHTSA complaint #10714522 — an unverified report by a vehicle owner.
at 110,000 milesYatesville, GACrash2 injured
AIR BAGS
I WAS IN A BROAD SIDE COLLISION (T-BONE) TYPE ACCIDENT WHERE I HIT ANOTHER DRIVER AFTER SHE TURNED IN FRONT OF ME CAUSING THIS COLLISION AND NO AIR BAGS DEPLOYED MY SEATBELT LOCKED CAUSING ME TO HAVE SEVERE NERVE DAMAGE IN MY NECK ON THE LEFT SIDE, MY LEFT LEG NOW HAS INJURY FROM THIS ACCIDENT NEEDLESS TO SAY I WILL HAVE THIS LIFELONG PROBLEM STEMMING FROM THIS ACCIDENT.
NHTSA complaint #10633578 — an unverified report by a vehicle owner.
Elyria, OHCrash1 injured
SUSPENSION:FRONT:MACPHERSON STRUT
1996 SATURN SL2, A VEHICLE DEFECT CAUSED THE DRIVER TO LOSE CONTROL AND STRIKE THE CONCRETE BARRIER. *BF THE LEFT FRONT STRUT BROKE WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER SUFFERED MINOR INJURIES. (OHIO TRAFFIC CRASH REPORT # 10-0304-91)*JB UPDATED 08/05/10
NHTSA complaint #10345469 — an unverified report by a vehicle owner.
at 150,000 milesJericho, VTCrash
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 1996 SATURN SL2. WHILE DRIVING 20 MPH AROUND A CURVE, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE TIE ROD END WAS REPLACED APPROXIMATELY TWO YEARS BEFORE THE CRASH WITH AN AFTERMARKET PART, MANUFACTURED BY TRW AUTOMOTIVE (PART NUMBER ES3238). THE CONTACT FELT THAT THE CRASH WAS CAUSED BY THE DISENGAGEMENT OF THE TIE ROD END. THE CURRENT AND FAILURE MILEAGES WERE 150,000. UPDATED 02-01-08 *BF THE CONSUMER STATED BETWEEN THE BALL AND SOCKET STEERING ABILITY WAS COMPLETELY LOST. UPDATED 02/01/08
NHTSA complaint #10198381 — an unverified report by a vehicle owner.
at 52,000 milesCoventry, RI1 injured
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* - THE CONTACT WOULD LIKE TO MAKE A COMPLAINT CONCERNING THE BRAKES ON 1996 SATURN SL2. THE CONTACT STATED THAT SHE WAS DRIVING 35 MPH WHEN SHE WAS CUT OFF BY ANOTHER CAR. SHE THEN APPLIED THE BRAKE PEDAL WHICH GAVE NO RESISTANCE. THE CONTACT STATED THAT BEFORE BEING CUT OFF THE BRAKES DID WORK. THE CONTACT STATED THAT THE CAR FINALLY STOPPED AFTER SHE PUMPED THE BRAKES. THE CONTACT CONTINUED TO DRIVE AT APPROXIMATELY 5 MPH UNTIL SHE REACHED HER DESTINATION AND HAD THE CAR TOWED TO A SATURN DEALERSHIP. THE CONTACT STATED THAT THIS BRAKE FAILURE OCCURRED APPROXIMATELY DECEMBER 5, 2006. THE CONTACT STATED THAT IT WAS A NICE DAY, AND THAT THE WEATHER WAS NOT A FACTOR. THE CONTACT PULLED MUSCLES IN HER BODY, AND WAS CURRENTLY ON MUSCLE RELAXANTS. THE CONTACT ASKED THE SATURN DEALER FOR THE DAMAGED PARTS AND WAS TOLD THAT THE PARTS WERE THROWN AWAY. THE CONTACT ALSO STATED THAT SHE HAS HAD PROBLEMS WITH THE BRAKES PULSATING AND GOING ALL THE WAY DOWN TO THE FLOOR SINCE SHE PURCHASED THE CAR. THE CONTACT STATED HAD BRAKE WORK DONE IN 2001 AT 36,000 MILES, THE BRAKE CALIPERS HAD FAILED. THE CONTACT WAS REFERRED TO NHTSA BY THE RHODE ISLAND STATE ATTORNEY'S OFFICE.
NHTSA complaint #10177314 — an unverified report by a vehicle owner.
at 21,132 milesAltoona, ALCrash
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
DT: THE CONTACT STATED GEAR SHIFTER BROKE. SHE HAD IT REPAIRED BY A MECHANIC. CURRENTLY, THE SHIFTER BROKE AGAIN. THIS RESULTED THE CONTACT'S VEHICLE BEING INVOLVED IN A CRASH. SHE SPOKE TO A MECHANIC. HE WAS COMING TO GET THE VEHICLE AND REPAIR IT. SHE HAS NOT SPOKEN TO SATURN OR GENERAL MOTORS.
NHTSA complaint #10141759 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 68,577 milesPensacola, FL
ELECTRICAL SYSTEM
FIRST PROBLEM IS DOOR CHIMES WITH KEY OUT OF IGNITION. SECOND PROBLEM IS DOME LIGHT STAYS ON IN FRONT OR REAR POSITION WITH ALL DOORS SHUT. THIRD PROBLEM IS NO POWER AT ALL TO THE CAB WHEN I TRIED TO START CAR, AND THEN MY PASSENGER OPENED AND SHUT THE PASSENGER FRONT DOOR AND THE POWER CAME BACK ON AND I WAS ABLE TO START THE CAR. I HAD TO RESET THE CLOCK AND RADIO.
NHTSA complaint #10823199 — an unverified report by a vehicle owner.
at 166,000 milesFresno, CACrash1 injured
STEERING
TL* THE CONTACT OWNS A 1996 SATURN SL. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL TURNED RIGHT AND LEFT INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR DRIVER SIDE OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MUSCULAR PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 97V138000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 166,000.
NHTSA complaint #10714522 — an unverified report by a vehicle owner.
Norfolk, VA
AIR BAGS
TL* THE CONTACT OWNS A 1996 SATURN SL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING AND THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10676665 — an unverified report by a vehicle owner.
at 103,000 milesCulver City, CA
ENGINE
I NOTICED THAT THE TEMPERATURE GAUGE WOULD GO 3/4 TOWARDS THE RED. IF I AM STOPPING AT A LIGHT, THE TEMPERATURE GAUGE KEEP GOING 3/4 TOWARDS THE RED, THEN GOES BACK VERY SLOWLY TO THE MIDDLE. I HAVE BEEN INFORMED THAT I WOULD NEED TO REPLACE MY GASKET. THIS WOULD COST APPROXIMATELY $1,200.
NHTSA complaint #10658749 — an unverified report by a vehicle owner.
at 110,000 milesYatesville, GACrash2 injured
AIR BAGS
I WAS IN A BROAD SIDE COLLISION (T-BONE) TYPE ACCIDENT WHERE I HIT ANOTHER DRIVER AFTER SHE TURNED IN FRONT OF ME CAUSING THIS COLLISION AND NO AIR BAGS DEPLOYED MY SEATBELT LOCKED CAUSING ME TO HAVE SEVERE NERVE DAMAGE IN MY NECK ON THE LEFT SIDE, MY LEFT LEG NOW HAS INJURY FROM THIS ACCIDENT NEEDLESS TO SAY I WILL HAVE THIS LIFELONG PROBLEM STEMMING FROM THIS ACCIDENT.
NHTSA complaint #10633578 — an unverified report by a vehicle owner.
at 128,000 milesClancy, MT
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 1996 SATURN SL. THE CONTACT STATED THAT THE IGNITION KEY WAS VERY DIFFICULT TO TURN WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE. THE CONTACT ALSO STATED THAT THE ENGINE WOULD NOT SHUT OFF WHEN THE KEY WAS IN THE IGNITION. THE FAILURE WAS RECURRING OVER A TWO YEAR PERIOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
NHTSA complaint #10588358 — an unverified report by a vehicle owner.
at 128,000 milesClancy, MT
STEERING
TL* THE CONTACT OWNS A 1996 SATURN SL. THE CONTACT STATED THAT THE IGNITION KEY WAS VERY DIFFICULT TO TURN WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE. THE CONTACT ALSO STATED THAT THE ENGINE WOULD NOT SHUT OFF WHEN THE KEY WAS IN THE IGNITION. THE FAILURE WAS RECURRING OVER A TWO YEAR PERIOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
NHTSA complaint #10588358 — an unverified report by a vehicle owner.
Portage, MI
ELECTRICAL SYSTEM:HORN
THE HORN DOES NOT WORK. WHEN I LOOKED UP A RECALL THIS IS WHAT I FOUND.: RECALL DATE:12-07-1998 UNITS POTENTIALLY AFFECTED:64,199 NHTSA CAMPAIGN NUMBER:98V307000 DEFECTIVE PART OR COMPONENT:COMMUNICATIONS:HORN ASSEMBLY DESCRIPTION:VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES WERE PRODUCED OR SERVICED WITH A HORN ASSEMBLY WHICH COULD FAIL. THE HORN COULD EITHER BECOME INOPERABLE OR ACTIVATE WITHOUT THE DRIVER PRESSING THE HORN BUTTON. UNDER CERTAIN CONDITIONS, HEAT CAN BUILD UP WITHIN THE ASSEMBLY AND AN UNDERHOOD FIRE COULD RESULT. DEALERS WILL REPLACE THE HORN ASSEMBLY. WHEN I CALLED THE DEALER COLE GILMORE IN PORTAGE, MICHIGAN. I WAS TOLD THERE IS NO RECALL FOR THIS VEHICLE FOR THIS PROBLEM.
NHTSA complaint #10432543 — an unverified report by a vehicle owner.
Elyria, OHCrash1 injured
SUSPENSION:FRONT:MACPHERSON STRUT
1996 SATURN SL2, A VEHICLE DEFECT CAUSED THE DRIVER TO LOSE CONTROL AND STRIKE THE CONCRETE BARRIER. *BF THE LEFT FRONT STRUT BROKE WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER SUFFERED MINOR INJURIES. (OHIO TRAFFIC CRASH REPORT # 10-0304-91)*JB UPDATED 08/05/10
NHTSA complaint #10345469 — an unverified report by a vehicle owner.
at 76,824 milesHarrisburg, PA
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 SATURN SL2. WHILE DRIVING LESS THAN 10 MPH AND ENGAGING THE BRAKE PEDAL THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. IN ORDER TO STOP THE ACCELERATION, THE CONTACT HAD SHIFT INTO NEUTRAL GEAR AND TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT HAD THE COOLANT TEMPERATURE SENSOR HARNESS REPLACED. THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGE WAS 76,824. UPDATED 02/17/10. *LJ UPDATED 02/18/10
NHTSA complaint #10299775 — an unverified report by a vehicle owner.
at 294,981 milesPort ST. Lucie, FL
POWER TRAIN
ON HIS WAY TO WORK ON SEPT. 16, 2008, MY BOYFRIEND HEARD A STRANGE SOUND AND THEN LOST USE OF 2,4,R GEARS. IN MORNING RUSH HOUR TRAFFIC ON US 1, HE CONTINUED TO WORK WITH THE USE OF 1,3 GEARS. WE TROUBLESHOOT ONLINE AND THROUGH FRIENDS WITH MECHANICAL EXPERIENCE AND TEMPORARILY USED A ZIP TIE CONFIRMING THAT THE DEFECTIVE PART WAS THE SHIFT CABLE BUSHING. LOCAL STORES DO NOT CARRY THE PART AS IT IS CARRIED BY DEALER ONLY. SATURN DOES NOT SELL THE PART WITHOUT THE ENTIRE ASSEMBLY (MANUAL TRANSMISSION SHIFT CABLE BUSHING WITH CLIP PART # 14043) AND HAS PRICED WITHOUT INSTALLATION AT $198.00. THE PARTS MANAGER DID NOT EVEN ASK ME FOR THE MODEL, SAID HE HAS PLENTY IN STOCK AND THAT THERE IS A MINIMUM 3 HOUR INSTALLATION WITH LABOR PRICED AT $95/HR. HE ALSO STATED THAT AS THIS IS A COMMON DEFECT HE HAS KNOWN OF PEOPLE TO USE ZIP TIES AND THEIR OWN NUT/BOLT SYSTEM TO REMEDY. UPON FURTHER INTERNET RESEARCH I HAVE FOUND THOUSANDS OF COMPLAINTS FOR THE SAME EXACT PROBLEM, SOME OWNERS WITH UNFORTUNATE OUTCOMES. IT IS A BLESSING THAT I WAS NOT DRIVING THAT DAY WITH MY 2 YOUNG CHILDREN, AS I PROBABLY WOULD HAVE LOST CONTROL OF THE VEHICLE! IT IS AMAZING TO ME THAT SATURN HAS BEEN ALLOWED TO SELL SUCH DANGEROUS VEHICLES WITH NO RECALL! MORE HORRIFYING IS THAT I FOUND THE PART AT NAPA AUTO PARTS FOR $19.95 AND SATURN INSISTS ON SELLING THE ENTIRE ASSEMBLY TAKING ADVANTAGE OF PEOPLE WHO JUST DON'T KNOW BETTER. THIS REEKS OF SCAM TO THE CRIMINAL LEVEL!!!!!!!
NHTSA complaint #10242812 — an unverified report by a vehicle owner.
at 85,000 milesFlemington, NJ
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 1996 SATURN SL1. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE HORN ACTIVATES WITHOUT THE DRIVER PRESSING THE HORN BUTTON. AS A CONSEQUENCE, IN CERTAIN CONDITIONS, HEAT CAN BUILD UP WITHIN THE ASSEMBLY AND AN UNDERHOOD FIRE COULD OCCUR. THE CONTACT CALLED THE DEALER AND IS WAITING FOR AN INSPECTION. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
NHTSA complaint #10229014 — an unverified report by a vehicle owner.
at 150,000 milesGrand Blanc, MI
STEERING
TL*THE CONTACT OWNS A 1996 SATURN SL1. WHEN MAKING LEFT TURNS AT VARIOUS SPEEDS, THE STEERING TIGHTENS. WHEN MAKING RIGHT TURNS, THE STEERING BECOMES LOOSE. THE DEALER PERFORMED A DIAGNOSTIC AND INFORMED THE CONTACT THAT SHE SHOULD NOT HAVE DRIVEN THE VEHICLE BECAUSE IT WAS VERY UNSAFE. THE GEARS FELL APART INTERNALLY. THE CONTACT ATTEMPTED TO LOCATE CHEAPER PARTS WHEN HE DISCOVERED A RECALL RELATED TO HIS YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT THE RECALL DID NOT APPLY TO SATURN VEHICLES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 150,000.
NHTSA complaint #10229018 — an unverified report by a vehicle owner.
at 63,000 milesBaltimore, MD
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 SATURN SL. THE VEHICLE WAS LEAKING OIL ON THE GROUND AND ALL OVER THE COOLING SYSTEM. THE TEMPERATURE GAUGE KEPT FLUCTUATING INTO THE RED ZONE. THE CHECK ENGINE SOON LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE BEGAN TO DRIVE DIFFERENTLY. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS A CRACKED CYLINDER HEAD. THE COST TO REPAIR THE VEHICLE WAS $2,257. THE CONTACT RECEIVED A SPECIAL POLICY LETTER FROM SATURN IN JUNE OF 1999 CONCERNING A CRACKED CYLINDER HEAD. THE LETTER STATED THAT THERE WAS NO RECALL CAMPAIGN AND IT WAS UNNECESSARY TO TAKE THE VEHICLE TO A DEALER. THE CURRENT MILEAGE WAS 73,000 AND FAILURE MILEAGE WAS 63,000. UPDATED 05/06/08. *LJ UPDATED 05/06/08.
NHTSA complaint #10224402 — an unverified report by a vehicle owner.
at 120,000 milesGlen Head, NY
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 1996 SATURN SL2 SEDAN. ON MARCH 16, 2008, THE HORN STARTED TO BLOW WITHOUT WARNING. THE CIRCUIT BREAKER WAS DISCONNECTED TO STOP THE HORN FROM BLOWING. THE NATIONAL SERVICE CENTER STATED THAT THE RECALL DID NOT APPLY TO THE VIN; HOWEVER, THEY LATER STATED THAT THEY HAD NO RECORD OF THE RECALL. AN INDEPENDENT MECHANIC REPLACED THE HORN. THE MECHANIC STATED THAT THE MOTOR IN THE HORN WAS DEFECTIVE. THE VIN, RECALL NUMBER, AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
NHTSA complaint #10221730 — an unverified report by a vehicle owner.
at 148,000 milesLandover, MD
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 SATURN SL2. THE CONTACT STATED THAT THE VEHICLE HESITATED INTERMITTENTLY AND WAS TAKEN TO THE DEALER. THE DEALER DISCOVERED THAT THE SPARK PLUGS WERE SET AT DIFFERENT SPECIFICATIONS, WHICH WAS THE CAUSE OF FAILURE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 175,000 AND FAILURE MILEAGE WAS 148,000.
NHTSA complaint #10202406 — an unverified report by a vehicle owner.
at 150,000 milesJericho, VTCrash
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 1996 SATURN SL2. WHILE DRIVING 20 MPH AROUND A CURVE, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE TIE ROD END WAS REPLACED APPROXIMATELY TWO YEARS BEFORE THE CRASH WITH AN AFTERMARKET PART, MANUFACTURED BY TRW AUTOMOTIVE (PART NUMBER ES3238). THE CONTACT FELT THAT THE CRASH WAS CAUSED BY THE DISENGAGEMENT OF THE TIE ROD END. THE CURRENT AND FAILURE MILEAGES WERE 150,000. UPDATED 02-01-08 *BF THE CONSUMER STATED BETWEEN THE BALL AND SOCKET STEERING ABILITY WAS COMPLETELY LOST. UPDATED 02/01/08
NHTSA complaint #10198381 — an unverified report by a vehicle owner.
Warren, MI
ENGINE AND ENGINE COOLING:ENGINE
I AM LOSING A LOT OF OIL. I SPOKE WITH MY MECHANIC HE STATED THAT A LOT OF TIMES IT IS THE VALVE COVER GASKET, SO HE CHANGED IT. THE CAR IS STILL LOSING A LOT OF OIL. ABOUT A QUART EVERY 400 MILES. I STARTED RESEARCHING ON MY OWN AND HAVE FOUND THAT SEVERAL SATURN OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE.
NHTSA complaint #10197712 — an unverified report by a vehicle owner.
at 50,000 milesLindenhurst, IL
ELECTRICAL SYSTEM:HORN
1996 SATURN SL2. HORN TURNS ON BY ITSELF AND WON'T TURN OFF, HAD TO UNPLUG IT. HAVE SPOKEN TO MANY PEOPLE ON THE INTERNET WITH THE SAME PROBLEM, SOME OF THE PEOPLE HAD THE HORN SHORT OUT AND CAUSE A FIRE. I'VE ALMOST BEEN RUN OFF THE ROAD A FEW TIMES BECAUSE I COULDN'T HONK THE HORN WHEN SOMEONE WAS CHANGING LANES AND DIDN'T SEE ME. VERY, VERY DANGEROUS. MANY PEOPLE HAD TO REPLACE THEIR HORN MORE THAN 3 TIMES.
NHTSA complaint #10184921 — an unverified report by a vehicle owner.
at 125,000 milesLisle, IL
SUSPENSION:FRONT
1. HIGH REVVING ON IDLE MANUAL TRANS 2. FRONT END NOISE MANUAL TRANS P/S SIMILAR TO OTHER RECALL WORN OUT ?
NHTSA complaint #10178114 — an unverified report by a vehicle owner.
at 125,000 milesLisle, IL
ENGINE AND ENGINE COOLING:ENGINE
1. HIGH REVVING ON IDLE MANUAL TRANS 2. FRONT END NOISE MANUAL TRANS P/S SIMILAR TO OTHER RECALL WORN OUT ?
NHTSA complaint #10178114 — an unverified report by a vehicle owner.
at 52,000 milesCoventry, RI1 injured
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* - THE CONTACT WOULD LIKE TO MAKE A COMPLAINT CONCERNING THE BRAKES ON 1996 SATURN SL2. THE CONTACT STATED THAT SHE WAS DRIVING 35 MPH WHEN SHE WAS CUT OFF BY ANOTHER CAR. SHE THEN APPLIED THE BRAKE PEDAL WHICH GAVE NO RESISTANCE. THE CONTACT STATED THAT BEFORE BEING CUT OFF THE BRAKES DID WORK. THE CONTACT STATED THAT THE CAR FINALLY STOPPED AFTER SHE PUMPED THE BRAKES. THE CONTACT CONTINUED TO DRIVE AT APPROXIMATELY 5 MPH UNTIL SHE REACHED HER DESTINATION AND HAD THE CAR TOWED TO A SATURN DEALERSHIP. THE CONTACT STATED THAT THIS BRAKE FAILURE OCCURRED APPROXIMATELY DECEMBER 5, 2006. THE CONTACT STATED THAT IT WAS A NICE DAY, AND THAT THE WEATHER WAS NOT A FACTOR. THE CONTACT PULLED MUSCLES IN HER BODY, AND WAS CURRENTLY ON MUSCLE RELAXANTS. THE CONTACT ASKED THE SATURN DEALER FOR THE DAMAGED PARTS AND WAS TOLD THAT THE PARTS WERE THROWN AWAY. THE CONTACT ALSO STATED THAT SHE HAS HAD PROBLEMS WITH THE BRAKES PULSATING AND GOING ALL THE WAY DOWN TO THE FLOOR SINCE SHE PURCHASED THE CAR. THE CONTACT STATED HAD BRAKE WORK DONE IN 2001 AT 36,000 MILES, THE BRAKE CALIPERS HAD FAILED. THE CONTACT WAS REFERRED TO NHTSA BY THE RHODE ISLAND STATE ATTORNEY'S OFFICE.
NHTSA complaint #10177314 — an unverified report by a vehicle owner.
at 150,000 milesBerkeley, CA
STEERING:RACK AND PINION
RACK AND PINION STEERING FAILED COMPLETELY WHILE VEHICLE WAS IN OPERATION.
NHTSA complaint #10169370 — an unverified report by a vehicle owner.
at 138,650 milesTucson, AZ
PARKING BRAKE
I HAVE A 1996 SATURN SL1. ONE DAY I WENT TO PULL UP THE PARKING BRAKE AND FOUND THAT THE LITTLE BUTTON HAD POPPED OFF AND LANDED ON THE DASH, THE SPRING ENDED UP ON THE FLOOR. THE BUTTON IS PLASTIC AND ONE SIDE THAT LATCHED IN TO KEEP IT IN PLACE APPARENTLY BROKE. TO USE THE PARKING BRAKE I WOULD HAVE TO PUT THE SPRING AND BUTTON BACK ON AND ENGAGE THE BRAKE, THEN LET IT POP OFF AGAIN OR JUST TAKE IT OFF. I HAVEN'T BEEN ABLE TO REPLACE IT YET AS I UNDERSTAND THEY DON'T SELL JUST THE PART FOR THE 1996 SATURN.
NHTSA complaint #10160953 — an unverified report by a vehicle owner.
Watertown, MA
ELECTRICAL SYSTEM:HORN
HI, I HAVE A 1996 SATURN WITH VIN NUMBER [XXX] AND THERE IS A RECALL NHTSA RECALL NO. 98V307/ GM RECALL NO. 98C01 THAT APPLIES TO SATURNS OF MY MODEL BUILT FROM JULY 1995 TO FEBRUARY 1997. ACCORDING TO SATURN THE RECALL ONLY APPLIES TO VIN NUMBER RANGING FROM [XXX]TO [XXX], WHICH MY VEHICLES DOES NOT FALL. ACCORDING TO SATURN, HOWEVER, MY VEHICLE WAS BUILT 12/1995, WHICH WOULD BE DURING THIS PERIOD. SINCE THERE IS ONLY ONE PLANT FOR WHICH THE CAR COULD HAVE BEEN BUILT IT IS UNCLEAR HOW MY VIN NUMBER DOES NOT APPLY. IT SEEMS TO ME THAT I MAY NOT BE THE ONLY VEHICLE THAT FELL THROUGH THIS CRACK. MY HORN IS EXHIBITING THE EXACT FAILURE (HORN STICKING ON) THAT THE RECALL IS FOR. SATURN HAS REFUSED TO PAY FOR THE REPAIR OF THE PROBLEM. DO I HAVE ANY RECOURSE THROUGH THE NHTSA? THANKS. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10155070 — an unverified report by a vehicle owner.