FaultScore

FaultScore report

2009 Scion XD problems

Owners have filed 35 complaints about the 2009 Scion XD with NHTSA between 2009 and 2025. The largest single group is the electrical system. Across this model's run it ranks 2 of 3 worst.

C

FaultScore 57/100

Higher is worse. Measured against the other years of the Scion XD.

How this is worked out

The numbers

35

Complaints

5

Crashes reported

2

Fires reported

2

Injuries reported

53,000 mi

Median mileage at failure

Half of reported failures happened before this

28%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 100 vs 50 Early failure 48 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Scion XD. 50 means typical for this model; 100 means roughly double.
Severity — 100
25.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 48
28% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Scion XD

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Scion XD

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 7 20.0%

0 crashes, 1 fires · median 79,000 mi

Acceleration & Cruise Control 5 14.3%

2 crashes, 0 fires · median 49,500 mi

Windows, Mirrors & Wipers 4 11.4%

0 crashes, 1 fires · median 96,141 mi

Brakes 3 8.6%

Median failure at 25,000 miles

Engine & Cooling 3 8.6%

Median failure at 40,071 miles

Other & Unspecified 2 5.7%

Median failure at 100,000 miles

Tires 2 5.7%

Median failure at 3,258 miles

Fuel & Propulsion 2 5.7%

1 crashes, 0 fires · median 44,500 mi

Suspension 2 5.7%
Doors, Latches & Locks 1 2.9%
Seats 1 2.9%
Wheels 1 2.9%
Body & Structure 1 2.9%

1 crashes, 0 fires · median 53,000 mi

Airbags 1 2.9%

1 crashes, 0 fires · median 60,000 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 4.0%
1,000 – 9,999 miles 2 8.0%
10,000 – 24,999 miles 1 4.0%
25,000 – 49,999 miles 7 28.0%
50,000 – 74,999 miles 6 24.0%
75,000 – 99,999 miles 3 12.0%
100,000 – 149,999 miles 4 16.0%
150,000+ miles 1 4.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2009 peak 3 Apr 2025

Recalls on the 2009 Scion XD

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

15V689000

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Risk: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

14V169000

SEATS

Toyota is recalling certain model year 2006-2010 Yaris vehicles manufactured August 22, 2005, through May 12, 2010, and 2008-2010 Scion xD vehicles manufactured April 4, 2007, through May 12, 2010. In the affected vehicles, the springs used for the seat rails on the driver's seat and the seat rails of the front passenger seat of three-door models may break.

Risk: If the spring breaks, the seat may not lock in position. In the event of a vehicle crash, the seat could move increasing the risk of injury to the seat occupant.

12V491000

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.

Risk: If the switch overheats, it may melt, possibly resulting in a fire.

10V035000

EQUIPMENT:OTHER:LABELS

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

10V036000

EQUIPMENT:OTHER:LABELS

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

09V338000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2009 SCION XD AND MY 2009-2010 COROLLA, AND COROLLA MATRIX VEHICLES EQUIPPED WITH 1.8L ENGINE AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, IDAHO, ILLINOIS, IOWA, KANSAS, MAINE, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. WHEN DRIVING UNDER CERTAIN UNIQUE CONDITIONS IN EXTREMELY LOW AMBIENT TEMPERATURES, THE INTAKE MANIFOLD SUCTION PORT FOR THE BRAKE VACUUM CAN BECOME BLOCKED DUE TO THE FREEZING OF CONDENSATION RESULTING FROM POSITIVE CRANKCASE VENTILATION.

Risk: THIS COULD LEAD TO AN INCREASE IN VEHICLE STOPPING DISTANCE AND A CRASH COULD OCCUR.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 66,500 miles Santa ANA, CA Fire

ELECTRICAL SYSTEM

WHILE CAR RUNNING ON THE LOCAL ROAD, APPROX. 40 MPH, REAR WINDOW FROM DRIVER SIDE ROLLED DOWN ITSELF AND A LOT OF SMOKE STARTED COMING OUT FROM POWER WINDOW MASTER SWITCH CONTROLS AND FROM DRIVER SIDE WINDOW, INSIDE. TWO OF FOUR SWITCHES FROM MASTER SWITCH CONTROL THEN MELTED AND PUSHED ALL THE WAY DOWN, SEEMS LIKE THE BOTTOM PART OF THOSE SWITCHES CAUGHT FIRES OR SOMETHING, HOWEVER, NO FIRE WAS VISIBLE FROM THE EXTERIOR. WAS THEN PULLED TO THE BUSINESS PARKING LOT AND TURNED OFF THE ENGINE. THE SMOKE THEN SLOWLY STOPPED. CAR TOWED TO AND PARKED AT LOCAL TOYOTA/ SCION DEALER SIDE WAY, SERVICE CONSULTANT CHECKED MY VIN AND INFORMED THAT THERE WAS NO RECALL FOR THIS PARTICULAR VIN. (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS RECALL DATE: 10/10/2012 DOES NOT INCLUDE THIS PARTICULAR VIN) WAS THEN CONTACTED SCION RECALL SAME DAY AND THEY STARTED A FIRE CASE FOR INVESTIGATION, 3 DAYS LATER CASE MANAGER LETTING ME KNOW THAT TO COMPLETE THEIR INVESTIGATION OF THE CAUSES COULD TAKE UP TO A MONTH? THEY WANTED TO HOLD MY CAR AT THE DEALER UNTIL INVESTIGATION IS COMPLETED, WITHOUT AN ESTIMATE OF COMPLETION DATE AND THEY OFFERED NO LOANER CAR OR RENTAL REIMBURSEMENT? WHY NHTSA CAMPAIGN NUMBER: 12V491000 -- AFFECTED -- TOYOTA SCION XD 2008-2009 -- THEN WHY THIS VIN WITH THE SAME DEFECTIVE WAS NOT PART OF THE RECALL?

NHTSA complaint #10668067 — an unverified report by a vehicle owner.

at 66,500 miles Santa ANA, CA Fire

VISIBILITY

WHILE CAR RUNNING ON THE LOCAL ROAD, APPROX. 40 MPH, REAR WINDOW FROM DRIVER SIDE ROLLED DOWN ITSELF AND A LOT OF SMOKE STARTED COMING OUT FROM POWER WINDOW MASTER SWITCH CONTROLS AND FROM DRIVER SIDE WINDOW, INSIDE. TWO OF FOUR SWITCHES FROM MASTER SWITCH CONTROL THEN MELTED AND PUSHED ALL THE WAY DOWN, SEEMS LIKE THE BOTTOM PART OF THOSE SWITCHES CAUGHT FIRES OR SOMETHING, HOWEVER, NO FIRE WAS VISIBLE FROM THE EXTERIOR. WAS THEN PULLED TO THE BUSINESS PARKING LOT AND TURNED OFF THE ENGINE. THE SMOKE THEN SLOWLY STOPPED. CAR TOWED TO AND PARKED AT LOCAL TOYOTA/ SCION DEALER SIDE WAY, SERVICE CONSULTANT CHECKED MY VIN AND INFORMED THAT THERE WAS NO RECALL FOR THIS PARTICULAR VIN. (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS RECALL DATE: 10/10/2012 DOES NOT INCLUDE THIS PARTICULAR VIN) WAS THEN CONTACTED SCION RECALL SAME DAY AND THEY STARTED A FIRE CASE FOR INVESTIGATION, 3 DAYS LATER CASE MANAGER LETTING ME KNOW THAT TO COMPLETE THEIR INVESTIGATION OF THE CAUSES COULD TAKE UP TO A MONTH? THEY WANTED TO HOLD MY CAR AT THE DEALER UNTIL INVESTIGATION IS COMPLETED, WITHOUT AN ESTIMATE OF COMPLETION DATE AND THEY OFFERED NO LOANER CAR OR RENTAL REIMBURSEMENT? WHY NHTSA CAMPAIGN NUMBER: 12V491000 -- AFFECTED -- TOYOTA SCION XD 2008-2009 -- THEN WHY THIS VIN WITH THE SAME DEFECTIVE WAS NOT PART OF THE RECALL?

NHTSA complaint #10668067 — an unverified report by a vehicle owner.

at 53,000 miles Scottsburg, IN Crash

VEHICLE SPEED CONTROL

ON NOV 11, 2012 I WAS BACKING INTO MY DRIVEWAY WHEN I FELT SOMETHING UNDER MY FOOT ACCELERATE. MY SCION SURGED BACKWARDS OUT OF CONTROL. BY THE TIME I GOT IT STOPPED I HAD RUN OVER AND DESTROYED MY PICNIC TABLE ALSO DOING DAMAGE TO THE BACK OF MY VEHICLE. WHEN I GOT A POSTCARD A COUPLE DAYS AGO REGARDING SUDDEN ACCELERATION I REALIZED WAS TOYOTA WAS HAVING A PROBLEM WITH ACCELERATION AND I SHOULD REPORT IT.

NHTSA complaint #10505008 — an unverified report by a vehicle owner.

at 53,000 miles Scottsburg, IN Crash

STRUCTURE:BODY

ON NOV 11, 2012 I WAS BACKING INTO MY DRIVEWAY WHEN I FELT SOMETHING UNDER MY FOOT ACCELERATE. MY SCION SURGED BACKWARDS OUT OF CONTROL. BY THE TIME I GOT IT STOPPED I HAD RUN OVER AND DESTROYED MY PICNIC TABLE ALSO DOING DAMAGE TO THE BACK OF MY VEHICLE. WHEN I GOT A POSTCARD A COUPLE DAYS AGO REGARDING SUDDEN ACCELERATION I REALIZED WAS TOYOTA WAS HAVING A PROBLEM WITH ACCELERATION AND I SHOULD REPORT IT.

NHTSA complaint #10505008 — an unverified report by a vehicle owner.

at 53,000 miles Scottsburg, IN Crash

FUEL/PROPULSION SYSTEM

ON NOV 11, 2012 I WAS BACKING INTO MY DRIVEWAY WHEN I FELT SOMETHING UNDER MY FOOT ACCELERATE. MY SCION SURGED BACKWARDS OUT OF CONTROL. BY THE TIME I GOT IT STOPPED I HAD RUN OVER AND DESTROYED MY PICNIC TABLE ALSO DOING DAMAGE TO THE BACK OF MY VEHICLE. WHEN I GOT A POSTCARD A COUPLE DAYS AGO REGARDING SUDDEN ACCELERATION I REALIZED WAS TOYOTA WAS HAVING A PROBLEM WITH ACCELERATION AND I SHOULD REPORT IT.

NHTSA complaint #10505008 — an unverified report by a vehicle owner.

at 60,000 miles Mount Airy, NC Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2009 TOYOTA SCION XD. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STRUCK AN ANIMAL IN THE MIDDLE OF THE ROAD AND IMMEDIATELY SWAYED OFF OF THE ROAD OVER AN EMBANKMENT. THE VEHICLE WENT AIRBORNE AND LANDED AT AN 90 DEGREE ANGLE WHERE THE FRONT END CRASHED TOWARDS THE GROUND. THE DRIVER SUFFERED FROM A BROKEN NOSE AND SUSTAINED BRUISES TO THE FACE. THE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER SCHEDULED AN APPOINTMENT FOR AN ENGINEER TO PERFORM AN INVESTIGATION RELATED TO THE DEFECTIVE AIR BAGS. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ... UPDATED 02/28/13 *BF THE VEHICLE WAS TOTALED. UPDATED 03/11/13

NHTSA complaint #10480649 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Highland, NY

WHEELS

Drove car and heard loud noise issuing from the passenger side rear. Upon viewing the wheel was angled in at the top. After removing the wheel I found the rear crossmember subframe axle had a complete break in the weld holding the angle from the straight part of the beam to the wheel and suspension plate. After going online to see if similar issues happen on the same side of the vehicle, I found many reports of weld failures on the same side at the same joint. This is an EXTREMELY dangerous weld failure--if it had happened during highway travel the potential for catastrophic injury or death is high, in my opinion. Please investigate other reports to the NTSB about this make and model, and please search model years on or about 2007-2012 as other scion owners have had the same issue. This is a one owner car, we purchased it new in 2009. The opposite weld is also showing signs of stress, but not broken or cracked.

NHTSA complaint #11655620 — an unverified report by a vehicle owner.

Highland, NY

UNKNOWN OR OTHER

Drove car and heard loud noise issuing from the passenger side rear. Upon viewing the wheel was angled in at the top. After removing the wheel I found the rear crossmember subframe axle had a complete break in the weld holding the angle from the straight part of the beam to the wheel and suspension plate. After going online to see if similar issues happen on the same side of the vehicle, I found many reports of weld failures on the same side at the same joint. This is an EXTREMELY dangerous weld failure--if it had happened during highway travel the potential for catastrophic injury or death is high, in my opinion. Please investigate other reports to the NTSB about this make and model, and please search model years on or about 2007-2012 as other scion owners have had the same issue. This is a one owner car, we purchased it new in 2009. The opposite weld is also showing signs of stress, but not broken or cracked.

NHTSA complaint #11655620 — an unverified report by a vehicle owner.

Highland, NY

SUSPENSION

Drove car and heard loud noise issuing from the passenger side rear. Upon viewing the wheel was angled in at the top. After removing the wheel I found the rear crossmember subframe axle had a complete break in the weld holding the angle from the straight part of the beam to the wheel and suspension plate. After going online to see if similar issues happen on the same side of the vehicle, I found many reports of weld failures on the same side at the same joint. This is an EXTREMELY dangerous weld failure--if it had happened during highway travel the potential for catastrophic injury or death is high, in my opinion. Please investigate other reports to the NTSB about this make and model, and please search model years on or about 2007-2012 as other scion owners have had the same issue. This is a one owner car, we purchased it new in 2009. The opposite weld is also showing signs of stress, but not broken or cracked.

NHTSA complaint #11655620 — an unverified report by a vehicle owner.

Kansas City, KS

SUSPENSION

A major safety structural defect has developed in the rear axle beam. About 50 percent of the welds failed where the passenger side swing arm attaches to the rest of the axle. The lack of support ended up creating about a three inch stress crack across the width of the swing arm tube. This could have led to a complete failure of the swing arm, had I not found the problem. Had this failure occurred on the highway, it might have caused a serious accident. A month prior I started hearing a pop from the rear of the car each time I would back out of the driveway and the first time I went forward. I crawled under the car within about two weeks and checked things over but found nothing. I thought it might have been a coil spring shifting in its seat or a shock absorber with an internal problem. The noise continued and was getting a bit louder each time it occurred. I ended up lifting the back of the car and pulling the rear wheels. I first found the stress crack across the swing arm tube. Upon further inspection, I realized a portion of the welds had failed. The car is 14 years old and has 159k miles. There is rust that is contributing to the deterioration of the connection, yet the design of the swing arm and its connections seem as though they are barely sufficient when it was new. The design of the swing arm connections does not appear sufficient to be exposed to normal wear and tear of winter driving. In searching for a replacement part, this same exact swing arm is also used on the Toyota Prius C and a Yaris model. So this issue could be occurring on those models as well.

NHTSA complaint #11522154 — an unverified report by a vehicle owner.

Rochester, NY

ELECTRICAL SYSTEM

A RECA FOR MY POWER SWITCH MASTER CONTROL WAS ISSUED ON SEPT 15TH 2015 AND A FIX FOR THIS STILL HAS NOT BEEN ESTABLISHED. THIS DEFECT COULD CAUSE A FIRE IN MY VEHICLE.

NHTSA complaint #11413066 — an unverified report by a vehicle owner.

Washington, DC

ELECTRICAL SYSTEM

2009 TOYOTA SCION. CONSUMER WRITES IN REGARDS TO PROBLEM WITH ELECTRICAL SYSTEM. *LD THE CONSUMER STATED WHILE DRIVING, THE RADIO INDEPENDENTLY TURNED ON AND OF AND THE DASH LIGHTS FLASHED. THE VEHICLE SHUT DOWN. THE CONSUMER WAS ADVISED THE ALTERNATOR FAILED.

NHTSA complaint #11373373 — an unverified report by a vehicle owner.

at 100,000 miles Bristol, VT

UNKNOWN OR OTHER

FIX FOR WINDOW LUBRICANT ISSUE THAT COULD CAUSE FIRE HAS NOT BEEN ISSUED, EVEN THOUGH RECALL IS NOW 2 YEARS OLD.

NHTSA complaint #11043351 — an unverified report by a vehicle owner.

at 49,500 miles Melrose, MA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2009 SCION XD. ON SEVERAL OCCASIONS, WHILE DRIVING 60 MPH, THE CRUISE CONTROL INDICATOR ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,500.

NHTSA complaint #10968220 — an unverified report by a vehicle owner.

Cape Coral, FL

SEATS

THE DEALER THAT WOULD BE ABLE TO PERFORM THE REPAIR ONLY DOES RECALL WORK DURING THE WEEK I UNFORTUNATELY WORK MONDAY THROUGH FRIDAY DURING NORMAL BUSINESS HOURS. WHICH I CAN NOT TAKE TIME OFF FOR AS THEY SAY IT MIGHT TAKE ALL DAY AND I DEPEND ON MY CAR FOR BUSINESS I ASKED TO SPEAK WITH THE MANAGER AT AUTONATION TOYOTA IN FORT MYERS FLORIDA BUT WAS TOLD THAT IS THE ONLY OPTION. THIS IS COMPLETELY UNACCEPTABLE AS THERE ARE 2 SAFETY RECALLS ONE INVOLVING MY SEATS AND THE OTHER INVOLVING A WINDOW SWITCH THAT COULD CATCH FIRE. I ORIGINALLY TRIED IN NOVEMBER TO SCHEDULE THIS BUT TO NO AVAIL.

NHTSA complaint #10934146 — an unverified report by a vehicle owner.

Cape Coral, FL

ELECTRICAL SYSTEM

THE DEALER THAT WOULD BE ABLE TO PERFORM THE REPAIR ONLY DOES RECALL WORK DURING THE WEEK I UNFORTUNATELY WORK MONDAY THROUGH FRIDAY DURING NORMAL BUSINESS HOURS. WHICH I CAN NOT TAKE TIME OFF FOR AS THEY SAY IT MIGHT TAKE ALL DAY AND I DEPEND ON MY CAR FOR BUSINESS I ASKED TO SPEAK WITH THE MANAGER AT AUTONATION TOYOTA IN FORT MYERS FLORIDA BUT WAS TOLD THAT IS THE ONLY OPTION. THIS IS COMPLETELY UNACCEPTABLE AS THERE ARE 2 SAFETY RECALLS ONE INVOLVING MY SEATS AND THE OTHER INVOLVING A WINDOW SWITCH THAT COULD CATCH FIRE. I ORIGINALLY TRIED IN NOVEMBER TO SCHEDULE THIS BUT TO NO AVAIL.

NHTSA complaint #10934146 — an unverified report by a vehicle owner.

at 113,283 miles SAN Diego, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 SCION XD. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW SWITCH OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE WINDOW SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,283. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/12/16 *BF CONSUMER STATED MOTOR SHUT DOWN, ITS LOCATED IN THE GAS LINE/ FUEL LINE WITH HAVING MORE THAN 1 MOTOR AND NOT BE TOLD. POWER WINDOWS ON PASSENGER SIDE WINDOW JUST STOPPED WORKING IN THE GLOVE COMPARTMENT IS WHERE THE 2ND AIR FILTER AND CAN'T FIND THE RIGHT AIR FILTER THAT FITS. CAR SOUND SYSTEM WOULD STOP WORKING AT TIMES. UPDATED 6/13/18

NHTSA complaint #10876887 — an unverified report by a vehicle owner.

at 113,283 miles SAN Diego, CA

ENGINE

TL* THE CONTACT OWNS A 2009 SCION XD. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW SWITCH OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE WINDOW SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,283. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/12/16 *BF CONSUMER STATED MOTOR SHUT DOWN, ITS LOCATED IN THE GAS LINE/ FUEL LINE WITH HAVING MORE THAN 1 MOTOR AND NOT BE TOLD. POWER WINDOWS ON PASSENGER SIDE WINDOW JUST STOPPED WORKING IN THE GLOVE COMPARTMENT IS WHERE THE 2ND AIR FILTER AND CAN'T FIND THE RIGHT AIR FILTER THAT FITS. CAR SOUND SYSTEM WOULD STOP WORKING AT TIMES. UPDATED 6/13/18

NHTSA complaint #10876887 — an unverified report by a vehicle owner.

at 113,283 miles SAN Diego, CA

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2009 SCION XD. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW SWITCH OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE WINDOW SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,283. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/12/16 *BF CONSUMER STATED MOTOR SHUT DOWN, ITS LOCATED IN THE GAS LINE/ FUEL LINE WITH HAVING MORE THAN 1 MOTOR AND NOT BE TOLD. POWER WINDOWS ON PASSENGER SIDE WINDOW JUST STOPPED WORKING IN THE GLOVE COMPARTMENT IS WHERE THE 2ND AIR FILTER AND CAN'T FIND THE RIGHT AIR FILTER THAT FITS. CAR SOUND SYSTEM WOULD STOP WORKING AT TIMES. UPDATED 6/13/18

NHTSA complaint #10876887 — an unverified report by a vehicle owner.

at 79,000 miles ST. Petersburg, FL

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

WHEN I TRIED TO ROLL THE PASSENGER WINDOW DOWN, A PLUME OF SMOKE CAME OUT OF THE MASTER CONTROL PANEL. AT FIRST, I THOUGHT I WAS IMAGINING IT, BUT THE BUTTON FROZE INTO PLACE. I TOOK MY SCION INTO A DEALERSHIP FOR 2 RECALL NOTICE REPAIRS (DRIVER'S SEAT RAILING AND INTAKE MANIFOLD ASSEMBLY) AND MENTIONED THE WINDOW CONTROL PANEL PROBLEM AND MY CONCERN AS TO WHETHER OR NOT THERE WAS A RISK OF A FIRE. THE SERVICE TECH SAID THAT MY CAR WAS NOT PART OF THE RECALL? I AM CONCERNED AS TO WHETHER OR NOT MY CAR IS GOING TO CATCH ON FIRE AND AM CURIOUS TO KNOW IF THIS HAS BEEN AN ONGOING PROBLEM WITH THE NEWER MODEL SCION XDS?

NHTSA complaint #10670886 — an unverified report by a vehicle owner.

at 79,000 miles ST. Petersburg, FL

ELECTRICAL SYSTEM

WHEN I TRIED TO ROLL THE PASSENGER WINDOW DOWN, A PLUME OF SMOKE CAME OUT OF THE MASTER CONTROL PANEL. AT FIRST, I THOUGHT I WAS IMAGINING IT, BUT THE BUTTON FROZE INTO PLACE. I TOOK MY SCION INTO A DEALERSHIP FOR 2 RECALL NOTICE REPAIRS (DRIVER'S SEAT RAILING AND INTAKE MANIFOLD ASSEMBLY) AND MENTIONED THE WINDOW CONTROL PANEL PROBLEM AND MY CONCERN AS TO WHETHER OR NOT THERE WAS A RISK OF A FIRE. THE SERVICE TECH SAID THAT MY CAR WAS NOT PART OF THE RECALL? I AM CONCERNED AS TO WHETHER OR NOT MY CAR IS GOING TO CATCH ON FIRE AND AM CURIOUS TO KNOW IF THIS HAS BEEN AN ONGOING PROBLEM WITH THE NEWER MODEL SCION XDS?

NHTSA complaint #10670886 — an unverified report by a vehicle owner.

at 66,500 miles Santa ANA, CA Fire

ELECTRICAL SYSTEM

WHILE CAR RUNNING ON THE LOCAL ROAD, APPROX. 40 MPH, REAR WINDOW FROM DRIVER SIDE ROLLED DOWN ITSELF AND A LOT OF SMOKE STARTED COMING OUT FROM POWER WINDOW MASTER SWITCH CONTROLS AND FROM DRIVER SIDE WINDOW, INSIDE. TWO OF FOUR SWITCHES FROM MASTER SWITCH CONTROL THEN MELTED AND PUSHED ALL THE WAY DOWN, SEEMS LIKE THE BOTTOM PART OF THOSE SWITCHES CAUGHT FIRES OR SOMETHING, HOWEVER, NO FIRE WAS VISIBLE FROM THE EXTERIOR. WAS THEN PULLED TO THE BUSINESS PARKING LOT AND TURNED OFF THE ENGINE. THE SMOKE THEN SLOWLY STOPPED. CAR TOWED TO AND PARKED AT LOCAL TOYOTA/ SCION DEALER SIDE WAY, SERVICE CONSULTANT CHECKED MY VIN AND INFORMED THAT THERE WAS NO RECALL FOR THIS PARTICULAR VIN. (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS RECALL DATE: 10/10/2012 DOES NOT INCLUDE THIS PARTICULAR VIN) WAS THEN CONTACTED SCION RECALL SAME DAY AND THEY STARTED A FIRE CASE FOR INVESTIGATION, 3 DAYS LATER CASE MANAGER LETTING ME KNOW THAT TO COMPLETE THEIR INVESTIGATION OF THE CAUSES COULD TAKE UP TO A MONTH? THEY WANTED TO HOLD MY CAR AT THE DEALER UNTIL INVESTIGATION IS COMPLETED, WITHOUT AN ESTIMATE OF COMPLETION DATE AND THEY OFFERED NO LOANER CAR OR RENTAL REIMBURSEMENT? WHY NHTSA CAMPAIGN NUMBER: 12V491000 -- AFFECTED -- TOYOTA SCION XD 2008-2009 -- THEN WHY THIS VIN WITH THE SAME DEFECTIVE WAS NOT PART OF THE RECALL?

NHTSA complaint #10668067 — an unverified report by a vehicle owner.

at 66,500 miles Santa ANA, CA Fire

VISIBILITY

WHILE CAR RUNNING ON THE LOCAL ROAD, APPROX. 40 MPH, REAR WINDOW FROM DRIVER SIDE ROLLED DOWN ITSELF AND A LOT OF SMOKE STARTED COMING OUT FROM POWER WINDOW MASTER SWITCH CONTROLS AND FROM DRIVER SIDE WINDOW, INSIDE. TWO OF FOUR SWITCHES FROM MASTER SWITCH CONTROL THEN MELTED AND PUSHED ALL THE WAY DOWN, SEEMS LIKE THE BOTTOM PART OF THOSE SWITCHES CAUGHT FIRES OR SOMETHING, HOWEVER, NO FIRE WAS VISIBLE FROM THE EXTERIOR. WAS THEN PULLED TO THE BUSINESS PARKING LOT AND TURNED OFF THE ENGINE. THE SMOKE THEN SLOWLY STOPPED. CAR TOWED TO AND PARKED AT LOCAL TOYOTA/ SCION DEALER SIDE WAY, SERVICE CONSULTANT CHECKED MY VIN AND INFORMED THAT THERE WAS NO RECALL FOR THIS PARTICULAR VIN. (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS RECALL DATE: 10/10/2012 DOES NOT INCLUDE THIS PARTICULAR VIN) WAS THEN CONTACTED SCION RECALL SAME DAY AND THEY STARTED A FIRE CASE FOR INVESTIGATION, 3 DAYS LATER CASE MANAGER LETTING ME KNOW THAT TO COMPLETE THEIR INVESTIGATION OF THE CAUSES COULD TAKE UP TO A MONTH? THEY WANTED TO HOLD MY CAR AT THE DEALER UNTIL INVESTIGATION IS COMPLETED, WITHOUT AN ESTIMATE OF COMPLETION DATE AND THEY OFFERED NO LOANER CAR OR RENTAL REIMBURSEMENT? WHY NHTSA CAMPAIGN NUMBER: 12V491000 -- AFFECTED -- TOYOTA SCION XD 2008-2009 -- THEN WHY THIS VIN WITH THE SAME DEFECTIVE WAS NOT PART OF THE RECALL?

NHTSA complaint #10668067 — an unverified report by a vehicle owner.

at 360,000 miles SAN Fransico, CA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

TL* THE CONTACT OWNS A 2009 SCION XD. THE CONTACT STATED THAT AFTER PUSHING THE DRIVER'S SIDE POWER WINDOW BUTTON, THE WINDOW OPENED AND FAILED TO CLOSE. THE CONTACT ATTEMPTED TO CLOSE THE WINDOW BUT FAILED AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V491000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

NHTSA complaint #10617178 — an unverified report by a vehicle owner.

at 26,000 miles SAN Jacinto, CA

ENGINE

I HAVE A 2009 SCION XD WITH ONLY 26,000 AND A CLEAN TITLE. THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH WHICH NEARLY GOT ME IN A MAJOR ACCIDENT ON THE FREEWAY. TURNS OUT THE WATER PUMP WAS THE CULPRIT AND SCION WOULD NOT ACKNOWLEDGE THE FAULTY PUMP DESPITE COUNTLESS COMPLAINTS AGAINST IT. AFTER PAYING FOR A NEW WATER PUMP TO BE INSTALLED, I NOTICED SOMETHING FROM THE UNDERCARRIAGE HITTING THE ROAD WHILE DRIVING AT 40 MPH. THE NOISE GOT WORSE AND WORSE AND A SOMETHING CAME OUT AND FLEW OFF THE CAR, NEARLY HITTING THE VEHICLE DRIVING BEHIND ME AND CAUSED THEM TO SWERVE. I IMMEDIATELY PULLED OVER. PLASTIC AND RUBBER PARTS FROM NEAR THE WHEEL WELL WERE MANGLED AND FALLING OFF THE VEHICLE. I TOOK IT TO A MECHANIC WHO SAID THE CHEAP PLASTIC AND FASTENERS WERE POORLY CONSTRUCTED AND ATTACHED TO CLOSE TO THE BRAKES WHICH CAUSE THEM TO BECOME DESTROYED EVERY TIME I MADE SHARP TURNS. IN ADDITION TO THIS, AFTER SOLVING THE PROBLEM, IT HAPPENED AGAIN ON THE FREEWAY THE VERY NEXT DAY, EXCEPT ON THE PASSENGER SIDE. SCION WILL NOT TAKE RESPONSIBILITY FOR POOR CONSTRUCTION AND CHEAP PARTS THAT COULD HAVE GOTTEN SOMEONE KILLED.

NHTSA complaint #10598002 — an unverified report by a vehicle owner.

at 26,000 miles SAN Jacinto, CA

SERVICE BRAKES

I HAVE A 2009 SCION XD WITH ONLY 26,000 AND A CLEAN TITLE. THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH WHICH NEARLY GOT ME IN A MAJOR ACCIDENT ON THE FREEWAY. TURNS OUT THE WATER PUMP WAS THE CULPRIT AND SCION WOULD NOT ACKNOWLEDGE THE FAULTY PUMP DESPITE COUNTLESS COMPLAINTS AGAINST IT. AFTER PAYING FOR A NEW WATER PUMP TO BE INSTALLED, I NOTICED SOMETHING FROM THE UNDERCARRIAGE HITTING THE ROAD WHILE DRIVING AT 40 MPH. THE NOISE GOT WORSE AND WORSE AND A SOMETHING CAME OUT AND FLEW OFF THE CAR, NEARLY HITTING THE VEHICLE DRIVING BEHIND ME AND CAUSED THEM TO SWERVE. I IMMEDIATELY PULLED OVER. PLASTIC AND RUBBER PARTS FROM NEAR THE WHEEL WELL WERE MANGLED AND FALLING OFF THE VEHICLE. I TOOK IT TO A MECHANIC WHO SAID THE CHEAP PLASTIC AND FASTENERS WERE POORLY CONSTRUCTED AND ATTACHED TO CLOSE TO THE BRAKES WHICH CAUSE THEM TO BECOME DESTROYED EVERY TIME I MADE SHARP TURNS. IN ADDITION TO THIS, AFTER SOLVING THE PROBLEM, IT HAPPENED AGAIN ON THE FREEWAY THE VERY NEXT DAY, EXCEPT ON THE PASSENGER SIDE. SCION WILL NOT TAKE RESPONSIBILITY FOR POOR CONSTRUCTION AND CHEAP PARTS THAT COULD HAVE GOTTEN SOMEONE KILLED.

NHTSA complaint #10598002 — an unverified report by a vehicle owner.

Concord, CA

ELECTRICAL SYSTEM

ABOUT A YEAR AFTER I BOUGHT THE CAR (AT CONCORD TOYOTA, CONCORD, CA), MY POWER LOCKS STARTED MALFUNCTIONING ONE BY ONE. THEY FIXED IT BECAUSE I WAS STILL ON THE FACTORY WARRANTY, BUT A YEAR LATER, THE FRONT LOCKS STOPPED WORKING AGAIN. THEY WERE FIXED. IN 2013, THE TWO FRONT LOCKS STOPPED WORKING AGAIN. THE PROBLEM IS, NOW I DON'T HAVE ANY WARRANTY COVERAGE AND THEY WANT TO CHARGE ME AROUND $500 TO FIX EACH LOCK. NOT ONLY IS IT NOT FAIR BECAUSE IT'S BEEN SOMETHING THAT'S BEEN HAPPENING CONTINUOUSLY FOR YEARS, BUT NOW THE BACK DOOR LOCKS STOP AND START WORKING AT RANDOM ALL THE TIME. I WOULD APPRECIATE IT IF YOU COULD HELP ME WITH THIS ISSUE.

NHTSA complaint #10592272 — an unverified report by a vehicle owner.

Concord, CA

LATCHES/LOCKS/LINKAGES

ABOUT A YEAR AFTER I BOUGHT THE CAR (AT CONCORD TOYOTA, CONCORD, CA), MY POWER LOCKS STARTED MALFUNCTIONING ONE BY ONE. THEY FIXED IT BECAUSE I WAS STILL ON THE FACTORY WARRANTY, BUT A YEAR LATER, THE FRONT LOCKS STOPPED WORKING AGAIN. THEY WERE FIXED. IN 2013, THE TWO FRONT LOCKS STOPPED WORKING AGAIN. THE PROBLEM IS, NOW I DON'T HAVE ANY WARRANTY COVERAGE AND THEY WANT TO CHARGE ME AROUND $500 TO FIX EACH LOCK. NOT ONLY IS IT NOT FAIR BECAUSE IT'S BEEN SOMETHING THAT'S BEEN HAPPENING CONTINUOUSLY FOR YEARS, BUT NOW THE BACK DOOR LOCKS STOP AND START WORKING AT RANDOM ALL THE TIME. I WOULD APPRECIATE IT IF YOU COULD HELP ME WITH THIS ISSUE.

NHTSA complaint #10592272 — an unverified report by a vehicle owner.

at 40,071 miles Santa Barbara, CA

ENGINE

LEAKING WATER PUMP. THE PUMP STARTING LEAKING AROUND 31,000 MILES. IT WAS A MINOR WEEP FROM THE DRAIN HOLE AT THE BOTTOM OF THE PUMP AT THAT TIME. AT 40071 MILES THE PUMP NEEDED TO BE REPLACED. WARRANTY ON THE XD HAD LAPSED BY FOUR MONTHS. TOYOTA WOULD NOT REIMBURSE FOR REPAIR.

NHTSA complaint #10584564 — an unverified report by a vehicle owner.

at 78,000 miles Vermontville, NY

VEHICLE SPEED CONTROL

WHEN PASSING ANOTHER VEHICLE I STEPPED ON THE GAS PEDAL TOO QUICKLY, DOWN SHIFT TO PASSING SPEED AND THE GAS PEDAL STUCK TO THE FLOOR. I HAD TO SHIFT INTO NEUTRAL AND PULL THE PEDAL BACK UP WITH MY TOE. THIS HAS HAPPENED ABOUT 4 TIMES IN THE PAST, EACH TIME WHEN STEPPING ON GAS PEDAL QUICKLY TO PASS. FORTUNATELY, I DO NOT NEED TO SPEED UP QUICKLY TO PASS OFTEN.

NHTSA complaint #10584826 — an unverified report by a vehicle owner.

at 36,000 miles Boxborough, MA

VEHICLE SPEED CONTROL

MAJOR LOSS OF VEHICLE POWER ON THE HIGHWAY ABOUT 20 TIMES THE PAST FEW WEEKS. LUCKILY, EACH TIME, I MANAGED TO GET INTO THE BREAKDOWN LANE WITHOUT AN ACCIDENT OCCURRING. TURNING OFF AND ON THE VEHICLE SOMETIMES RETURNED IT TO NORMAL OPERATION. SOME TIMES, THE ENGINEWAS 'RACING' WHEN THE CAR WAS TURNED BACK ON. AND OTHER TIMES, I HAD TO PERFORMMULTIPLE OFF-ON CYCLING OF THE ENGINE BEFORE NORMAL BEHAVOIR WAS RESTORED. THE CHECK ENGINE LIGHT WAS ILLUMINATED WHEN THE PROBLEM OCCURRED. THIS BEHAVIOR ALSO OCCURRED A FEW TIMES LAST YEARBUT SINCE THE CHECK ENGINE LIGHT DID NOT REMAIN ON, I WASN'T SURE THAT THE DEALER WOULD BE ABLE TO REPRODUCE OR DIAGNOSE THE PROBLEM. I'M NOT SURE WHETHER OR NOT THE RECENT HOT WEATHER WAS ASSOCIATED WITH THE PROBLEM TO OCCURRING MORE FREQUENTLY. I MADE AN APPOINTMENT WITH ACTON TOYOTA FOR 7/20/2013. THEY DIAGNOSED THE PROBLEM AS BEING CAUSED BY A FAILED THROTTLE BODY AND PARTS ARE ON ORDER. THEY SAID THAT THE REPAIR WOULD BE $1300. SO, I'M NOW RESEARCHING WHETHER THIS DEFECTIVE PART SHOULD BE REPLACED UNDER THE CUSTOMER SERVICE PROGRAM OF THE TOYOTA ECONOMIC LOSS SETTLEMENT THAT RECEIVED FINAL APPROVAL BY THE FEDERAL COURT ON 7/19/2013. IT IS UNACCEPTABLE FOR A THROTTLE BODY TO FAIL ON A VEHICLE WITH ONLY 36K MILES AND 4 YEARS OLD.

NHTSA complaint #10526055 — an unverified report by a vehicle owner.