Owners have filed 18 complaints
about the 2010 Scion XD with NHTSA between 2010 and 2021.
The largest single group is the acceleration & cruise control.
Across this model's run it ranks 3 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 18
Against the median year of the Scion XD. 50 means typical for this
model; 100 means roughly double.
Severity — 57
11.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 68
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 Scion XD
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Acceleration & Cruise Control
316.7%
Median failure at 22,700 miles
Seats
211.1%
Airbags
211.1%
1 crashes, 0 fires
Engine & Cooling
211.1%
Median failure at 47,500 miles
Other & Unspecified
15.6%
Median failure at 127,900 miles
Equipment & Accessories
15.6%
Seat Belts
15.6%
Median failure at 69,000 miles
Fuel & Propulsion
15.6%
Median failure at 47,500 miles
Lights
15.6%
Median failure at 3,000 miles
Suspension
15.6%
Body & Structure
15.6%
Brakes
15.6%
Median failure at 22,700 miles
Transmission & Drivetrain
15.6%
Median failure at 125,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
220.0%
10,000 – 24,999 miles
220.0%
25,000 – 49,999 miles
220.0%
50,000 – 74,999 miles
110.0%
100,000 – 149,999 miles
330.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2010peak 3Oct 2021
Recalls on the 2010 Scion XD
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2015493315,091 units in Canada
Electrical
On certain vehicles, inconsistent application of grease during the manufacturing process could cause the driver's side power window master switch to stick or become inoperative due to electrical contact point wear. This could cause debris to accumulate between the contact points, potentially resulting in an electrical short circuit. If a short circuit occurs, the switch assembly may overheat, produce smoke, melt and/or potentially lead to a fire causing injury and/or property damage. Correction: Dealers will inspect the driver's power window master switch and apply a specialized grease that inhibits heat build-up, or replace the power window master switch circuit board, as necessary. Note: This is an expansion of recall 2012-338.
Recall 2014123152,438 units in Canada
Seats And Restraints
On certain vehicles, the front seat position adjustment mechanism springs could break, which could cause the seat to appear to be locked into position even though it is not. This could allow the seat to slide forward or rearward in a crash, increasing the risk of injury and/or damage to property. Correction: Dealers will inspect seat rails and replace as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
LA Canada, CACrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 TOYOTA SCION XD. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A TRAFFIC SIGN AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE SPINE AND BACK. THE PASSENGER SUSTAINED INJURIES TO THE KNEES, THE BACK AND NECK. THEY BOTH RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/23/15*LJ UPDATED 9/5/2017
NHTSA complaint #10654821 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Land O Lakes, FL
STRUCTURE:BODY
There is a repetitive problem with mold and AC leaks with the Scion xD. I’m having breathing problems and I feel sick. Geico and Toyota have discovered mold in my vehicle. It is actually visible but I have no idea how long there has been a leak or how long I have been breathing in mold. The AC line is under the carpet with no protective barrier which is an ideal environment for mold to grow. When I looked up a way to fix the issue several videos came up with many others who have the same issue which means it is not a maintenance issue it is a defect that has never been recalled. Toyota has serviced my vehicle for years and never brought up this issue. I didn’t notice a problem until there was a pool of water in my car and mold growing on my seats. When I brought it in to Toyota they told me what the problem was instantly. They’ve seen it plenty of times before. When I looked online I see several owners of ScionxD made in different years with the same problem. How long has my car had this leak and how long have I been breathing in mold before it was visible to my eye? Seeing as there are so many Toyota Scion drivers/owners with this issue I am reporting it to NHTSA and calling Toyota Scion Corporate Headquarters. Corporate headquarters did nothing about the issue even after I expressed my concern for the children in danger of being exposed to mold who ride in these cars everyday. I am still breathing heavy and suffering from headaches. The Toyota dealership said it would cost $4400 to fix the entire issue. Why place a tube under a carpet without protection? I wish I was informed of this earlier.
NHTSA complaint #11438374 — an unverified report by a vehicle owner.
Land O Lakes, FL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
There is a repetitive problem with mold and AC leaks with the Scion xD. I’m having breathing problems and I feel sick. Geico and Toyota have discovered mold in my vehicle. It is actually visible but I have no idea how long there has been a leak or how long I have been breathing in mold. The AC line is under the carpet with no protective barrier which is an ideal environment for mold to grow. When I looked up a way to fix the issue several videos came up with many others who have the same issue which means it is not a maintenance issue it is a defect that has never been recalled. Toyota has serviced my vehicle for years and never brought up this issue. I didn’t notice a problem until there was a pool of water in my car and mold growing on my seats. When I brought it in to Toyota they told me what the problem was instantly. They’ve seen it plenty of times before. When I looked online I see several owners of ScionxD made in different years with the same problem. How long has my car had this leak and how long have I been breathing in mold before it was visible to my eye? Seeing as there are so many Toyota Scion drivers/owners with this issue I am reporting it to NHTSA and calling Toyota Scion Corporate Headquarters. Corporate headquarters did nothing about the issue even after I expressed my concern for the children in danger of being exposed to mold who ride in these cars everyday. I am still breathing heavy and suffering from headaches. The Toyota dealership said it would cost $4400 to fix the entire issue. Why place a tube under a carpet without protection? I wish I was informed of this earlier.
NHTSA complaint #11438374 — an unverified report by a vehicle owner.
at 69,000 milesUnion Grove, WI
SEAT BELTS
TL* THE CONTACT OWNS A 2010 SCION XD. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED AND THAT NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
NHTSA complaint #11405431 — an unverified report by a vehicle owner.
at 127,900 milesBend, OR
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN HIGHWAY BEHIND A SLOW TRUCK. WENT TO PASS AND ACCELERATED TO 50 MPH WHEN ENGINE BECAME ABNORMALLY LOUD AND FELT AS THOUGH SOMEONE HAD TAKEN OVER THE CAR AND IT WANTED TO RACE. RPMS WERE MAXED. I FLOORED BRAKES AND GOT VEHICLE TO SLOW TO 40MPH. PULLED BACK INTO MY LANE, BUT COULD NOT GET THE CAR TO GO ANY SLOWER. I FELT AS IF I WAS GOING TO HIT THE VEHICLE IN FRONT OF ME. WITH TWO BIG TRUCKS BEHIND ME, I FEARED CAUSING AN ACCIDENT. I PULLED OFF ONTO THE GRAVEL ON THE SIDE OF THE ROAD AND CONTINUED DRIVING. I COULD NOT STOP SO THREW IT INTO PARK AT 40 MPH. ENGINE MADE A HORRENDOUSLY LOUD NOISE AS IF IT WAS GOING TO BLOW UP. TURNED CAR OFF AND ON. MADE SAME AWFUL NOISE. TURNED CAR OFF, WAITED 10 MINS, TURNED BACK ON AND IT WAS FINE. TOOK IT TO THE TOYOTA TO BE SERVICED ON MON AND DESCRIBED ACCIDENT. I ASSUMED THERE WAS A PROBLEM WITH THE CRUISE CONTROL, AND ASKED IF THERE WERE ANY RECALLS REGARDING THIS ISSUE. AFTER THAT I LEARNED OF THE UNINTENDED ACCLERATION (UA) ISSUE THAT TOYOTA DEALT WITH AND THE 1.2 BILLION DOLLAR SETTLEMENT FOR THE VICTIMS WHO HAD DIED OR WERE HARMED IN ACCIDENTS. MY CAR WAS MANUFACTURED AT THIS TIME AND MY ENGINE IS A TOYOTA COROLLA. I CALLED TOYOTA HEADQUARTERS AND WAS TREATED RUDELY AND SCOFFED AT . I CALLED MANAGER TO REPORT. SHE SET UP AN APPOINTMENT BACK AT THE SAME DEALERSHIP. 2-DAY INVESTIGATION DETERMINED IT WAS DUE TO MY AFTER-MARKET FLOOR MATS CAUSING THE PEDAL ENTRAPMENT. I HAD ACTUALLY TRIED TO REPLICATE THIS ISSUE IN MY DRIVEWAY PRIOR TO THE EXAM AND DID GET THE PEDAL TO STICK WITH MAT, BUT I COULD NOT GET THE RPMS TO ACCELERATE MUCH, NOTHING LIKE I HAD EXPERIENCED (10 RPM VS 3). I ALSO DID NOT FEEL A FLOOR MAT CATCH OR RELEASE DURING EVENT. IN MY SIMULATION I FELT IT CATCH AND RELEASE. I ASKED TO SPEAK TO THE TECHNICIAN REGARDING THIS ISSUE. THE SERVICE MANAGER SAID I WAS NOT ALLOWED TO SPEAK TO TECHNICIAN.
NHTSA complaint #11338781 — an unverified report by a vehicle owner.
at 127,900 milesBend, OR
UNKNOWN OR OTHER
I WAS DRIVING DOWN HIGHWAY BEHIND A SLOW TRUCK. WENT TO PASS AND ACCELERATED TO 50 MPH WHEN ENGINE BECAME ABNORMALLY LOUD AND FELT AS THOUGH SOMEONE HAD TAKEN OVER THE CAR AND IT WANTED TO RACE. RPMS WERE MAXED. I FLOORED BRAKES AND GOT VEHICLE TO SLOW TO 40MPH. PULLED BACK INTO MY LANE, BUT COULD NOT GET THE CAR TO GO ANY SLOWER. I FELT AS IF I WAS GOING TO HIT THE VEHICLE IN FRONT OF ME. WITH TWO BIG TRUCKS BEHIND ME, I FEARED CAUSING AN ACCIDENT. I PULLED OFF ONTO THE GRAVEL ON THE SIDE OF THE ROAD AND CONTINUED DRIVING. I COULD NOT STOP SO THREW IT INTO PARK AT 40 MPH. ENGINE MADE A HORRENDOUSLY LOUD NOISE AS IF IT WAS GOING TO BLOW UP. TURNED CAR OFF AND ON. MADE SAME AWFUL NOISE. TURNED CAR OFF, WAITED 10 MINS, TURNED BACK ON AND IT WAS FINE. TOOK IT TO THE TOYOTA TO BE SERVICED ON MON AND DESCRIBED ACCIDENT. I ASSUMED THERE WAS A PROBLEM WITH THE CRUISE CONTROL, AND ASKED IF THERE WERE ANY RECALLS REGARDING THIS ISSUE. AFTER THAT I LEARNED OF THE UNINTENDED ACCLERATION (UA) ISSUE THAT TOYOTA DEALT WITH AND THE 1.2 BILLION DOLLAR SETTLEMENT FOR THE VICTIMS WHO HAD DIED OR WERE HARMED IN ACCIDENTS. MY CAR WAS MANUFACTURED AT THIS TIME AND MY ENGINE IS A TOYOTA COROLLA. I CALLED TOYOTA HEADQUARTERS AND WAS TREATED RUDELY AND SCOFFED AT . I CALLED MANAGER TO REPORT. SHE SET UP AN APPOINTMENT BACK AT THE SAME DEALERSHIP. 2-DAY INVESTIGATION DETERMINED IT WAS DUE TO MY AFTER-MARKET FLOOR MATS CAUSING THE PEDAL ENTRAPMENT. I HAD ACTUALLY TRIED TO REPLICATE THIS ISSUE IN MY DRIVEWAY PRIOR TO THE EXAM AND DID GET THE PEDAL TO STICK WITH MAT, BUT I COULD NOT GET THE RPMS TO ACCELERATE MUCH, NOTHING LIKE I HAD EXPERIENCED (10 RPM VS 3). I ALSO DID NOT FEEL A FLOOR MAT CATCH OR RELEASE DURING EVENT. IN MY SIMULATION I FELT IT CATCH AND RELEASE. I ASKED TO SPEAK TO THE TECHNICIAN REGARDING THIS ISSUE. THE SERVICE MANAGER SAID I WAS NOT ALLOWED TO SPEAK TO TECHNICIAN.
NHTSA complaint #11338781 — an unverified report by a vehicle owner.
West Allis,, WI
SEATS
AIR BAGS DOOR LOCKS SEATS. MOVING BRAKE PETAL.
NHTSA complaint #10891510 — an unverified report by a vehicle owner.
West Allis,, WI
AIR BAGS
AIR BAGS DOOR LOCKS SEATS. MOVING BRAKE PETAL.
NHTSA complaint #10891510 — an unverified report by a vehicle owner.
West Allis,, WI
SUSPENSION
AIR BAGS DOOR LOCKS SEATS. MOVING BRAKE PETAL.
NHTSA complaint #10891510 — an unverified report by a vehicle owner.
at 125,000 milesAntioch, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2010 TOYOTA SCION. THE CONTACT STATED THAT THE VEHICLE FAILED TO REVERSE WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10811790 — an unverified report by a vehicle owner.
Pottstown, PA
SEATS
TL* THE CONTACT OWNS A 2010 TOYOTA SCION XD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V169000 (SEATS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10725389 — an unverified report by a vehicle owner.
LA Canada, CACrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 TOYOTA SCION XD. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A TRAFFIC SIGN AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE SPINE AND BACK. THE PASSENGER SUSTAINED INJURIES TO THE KNEES, THE BACK AND NECK. THEY BOTH RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/23/15*LJ UPDATED 9/5/2017
NHTSA complaint #10654821 — an unverified report by a vehicle owner.
Guayanilla, PR
ENGINE AND ENGINE COOLING
2010 TOYOTA SCION XD. CONSUMER WRITES IN REGARDS TO VEHICLE OIL AND OIL FILTER ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS EMITTING BLUE SMOKE.
NHTSA complaint #10522366 — an unverified report by a vehicle owner.
at 22,700 milesSAN Francisco, CA
VEHICLE SPEED CONTROL
WE WERE DRIVING IN A SLOW SPEED WHEN I WANTED TO STOP SLOWLY AND THE CAR DID NOT STOP, AND FELT LIKE IT GOT STUCK IN THE MIDDLE OF THE WAY OF THE BRAKES, THEN STOP SUDDENLY AND ACCELERATED. IT WAS FRIGHTENING BECAUSE WE WERE TO A SHORT DISTANCE TO CRASH. I WAS WITH MY HUSBAND AND MY DOG WAS IN THE BACK SEAT WHEN ALL THIS HAPPENED. WE TOOK THE CAR TO THE DEALER, THEY MADE AN INSPECTION BUT THEY TOLD US THAT THE CAR WAS FINE AND THAT THE BRAKES WERE WORKING PRETTY WELL, THIS REVISION WAS THE NEXT DAY (APRIL 16TH). ON THE 28TH OF THE SAME MONTH WHEN WE WERE DRIVING IN THE FREEWAY IT HAPPENED AGAIN. WE ARE REALLY CONCERN ABOUT THE SAFETY OF THIS CAR.
NHTSA complaint #10512032 — an unverified report by a vehicle owner.
at 22,700 milesSAN Francisco, CA
SERVICE BRAKES
WE WERE DRIVING IN A SLOW SPEED WHEN I WANTED TO STOP SLOWLY AND THE CAR DID NOT STOP, AND FELT LIKE IT GOT STUCK IN THE MIDDLE OF THE WAY OF THE BRAKES, THEN STOP SUDDENLY AND ACCELERATED. IT WAS FRIGHTENING BECAUSE WE WERE TO A SHORT DISTANCE TO CRASH. I WAS WITH MY HUSBAND AND MY DOG WAS IN THE BACK SEAT WHEN ALL THIS HAPPENED. WE TOOK THE CAR TO THE DEALER, THEY MADE AN INSPECTION BUT THEY TOLD US THAT THE CAR WAS FINE AND THAT THE BRAKES WERE WORKING PRETTY WELL, THIS REVISION WAS THE NEXT DAY (APRIL 16TH). ON THE 28TH OF THE SAME MONTH WHEN WE WERE DRIVING IN THE FREEWAY IT HAPPENED AGAIN. WE ARE REALLY CONCERN ABOUT THE SAFETY OF THIS CAR.
NHTSA complaint #10512032 — an unverified report by a vehicle owner.
at 47,500 milesSAN Jose, CA
FUEL SYSTEM, GASOLINE
WHILE DRIVING ON THE FREEWAY THE CAR STALLED AND THEN PROCEEDED WITH ABOUT HALF POWER. A VISIT TO THE DEALER HAS DIAGNOSED AN ISSUE WITH THE FIRST CYLINDER. VALVE SPRINGS, ETC. THEY HAVE DENIED WARRANTY COVERAGE.....
NHTSA complaint #10456206 — an unverified report by a vehicle owner.
at 47,500 milesSAN Jose, CA
ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE FREEWAY THE CAR STALLED AND THEN PROCEEDED WITH ABOUT HALF POWER. A VISIT TO THE DEALER HAS DIAGNOSED AN ISSUE WITH THE FIRST CYLINDER. VALVE SPRINGS, ETC. THEY HAVE DENIED WARRANTY COVERAGE.....
NHTSA complaint #10456206 — an unverified report by a vehicle owner.
at 9,600 milesIndiannapolis, IN
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 TOYOTA SCION. THE CONTACT STATED THAT WHILE TRYING TO DECREASE IN SPEED HER VEHICLE ACCELERATED UP TO 47 MPH. SHE WAS ABLE TO STOP THE VEHICLE BY PLACING IT INTO NEUTRAL. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY HAVE NOT INFORMED HER OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9600. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10371784 — an unverified report by a vehicle owner.
at 3,000 milesAlexandria, VA
EXTERIOR LIGHTING
TAIL LIGHTS ON NEW 2010 SCION XD WITH NAVIGATION SYSTEM STOPPED WORKING. THE PROBLEM WAS TRACED TO A BLOWN FUSE.
NHTSA complaint #10342044 — an unverified report by a vehicle owner.