2015 Shasta Airflyte problems

STRUCTURE:BODY

The entire front panel of my Shasta Airflyte travel trailer is separating from the pine bracing where the dinette is, creating a 2” gap at the floor where rodents and water could get in. It appears the screws meant to attach the panel to the bracing are sheared off or improperly installed. The separating front panel is resting on the propane tank which could create a safety hazard. I believe there is a technical service bulletin issued from the manufacturer to address this defect, but it should be noted that this is still an ongoing problem. The trailer is available for inspection, but hasn’t yet been seen by a dealer or insurance agent.

NHTSA complaint #11495454 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The Shasta Airflyte trailer is clad in aluminum metal sheathing called a skin. The metal skins on the doors are held by a rubber spline molding but no screws or fasteners. The trailer door needs a decent amount of force to open/close which creates some flex so the metal skin gets loose and had popped out over the spline in a couple places. I noticed it a couple months ago but shoved it back under the spline as intended, and that seemed to fix it. The spline molding seemed to be in normal working condition, there weren’t obvious signs of wear or failure, I just think it’s a bad design and inadequate manufacturing. While I was driving down the road at maybe 40-50 mph, the bottom aluminum skin on the door ripped clear off and landed on the road. That panel is roughly 24”x30”. The upper panel skin also came loose and was flapping in the wind against the trailer until I was able to make an emergency stop and remove it. This put myself and the drivers around me at risk of flying metal obstructions on the road. I did some research and this problem has happened to other Shasta Airflyte owners but no recall has been made. The door and upper panel are available for inspection. I didn’t file a police report but might make an insurance claim, so it has not yet been inspected. There was no prior warning that the skin was loose and not securely attached. I was not driving in extreme conditions.

NHTSA complaint #11495180 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

SEAMS ON THE EXTERIOR HAVE LEAKED ALLOWING WATER TO GET IN FROM DAY ONE. ELECTRICAL IN WALLS IS A POTENTIAL DANGER. SHASTA CLAIMS NO RESPONSIBILITY AND WILL NOT REPAIR ANY WATER DAMAGE.

NHTSA complaint #11154109 — an unverified report by a vehicle owner.

STRUCTURE:BODY

SEAMS ON THE EXTERIOR HAVE LEAKED ALLOWING WATER TO GET IN FROM DAY ONE. ELECTRICAL IN WALLS IS A POTENTIAL DANGER. SHASTA CLAIMS NO RESPONSIBILITY AND WILL NOT REPAIR ANY WATER DAMAGE.

NHTSA complaint #11154109 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

SEAMS ON THE EXTERIOR HAVE LEAKED ALLOWING WATER TO GET IN FROM DAY ONE. ELECTRICAL IN WALLS IS A POTENTIAL DANGER. SHASTA CLAIMS NO RESPONSIBILITY AND WILL NOT REPAIR ANY WATER DAMAGE.

NHTSA complaint #11154109 — an unverified report by a vehicle owner.

STRUCTURE

2015 SHASTA AIRFLYTE. CONSUMER WRITE SIN REGARDS TO FAULTY DESIGN AND FRAME WELDING. *LD *TR *DT UPDATED 10/5/18

NHTSA complaint #11075936 — an unverified report by a vehicle owner.

STRUCTURE

CONCERNED THAT THE CHASSIS, FLOOR AND FRONT WALL MAY HAVE BEEN INCONSISTENTLY FASTENED TOGETHER. TSB: 53-0597 IN PLACE WITH 2 "KITS" RECOMMENDED. WITH RECOMMEND FIX I AM WORRIED ABOUT ALL THE WEIGHT AND TORQUE THAT WOULD BE APPLIED TO A BOLT ON FIX. SHASTA/FOREST RIVER SAID THAT A FLEXING FRAME IS OK AND GAPS ARE NORMAL. CONCERNED FOR MY SAFETY AND SAFETY OF OTHERS WHEN WE TOW. INFORMED OF PROBLEM APPROXIMATELY OCT. 2017. *BF *BF

NHTSA complaint #11073908 — an unverified report by a vehicle owner.

EQUIPMENT

CONCERNED THAT THE CHASSIS, FLOOR AND FRONT WALL MAY HAVE BEEN INCONSISTENTLY FASTENED TOGETHER. TSB: 53-0597 IN PLACE WITH 2 "KITS" RECOMMENDED. WITH RECOMMEND FIX I AM WORRIED ABOUT ALL THE WEIGHT AND TORQUE THAT WOULD BE APPLIED TO A BOLT ON FIX. SHASTA/FOREST RIVER SAID THAT A FLEXING FRAME IS OK AND GAPS ARE NORMAL. CONCERNED FOR MY SAFETY AND SAFETY OF OTHERS WHEN WE TOW. INFORMED OF PROBLEM APPROXIMATELY OCT. 2017. *BF *BF

NHTSA complaint #11073908 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2015 SHASTA AIRFLYTE. THE CONTACT STATED THAT PIECES OF THE FRAME (WHERE IT WAS WELDED) HAD DETACHED FROM THE VEHICLE. THE TORQUE/FRAME WAS NOT TAKEN TO THE DEALER. THE SHASTA/RIVERFOREST MANUFACTURER IS WORKING WITH THE FRAME MANUFACTURE TO PROVIDE A FIX FOR THE BODY/FRAME; HOWEVER, A REMEDY HAD NOT YET BEEN DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 300. *TT

NHTSA complaint #11048220 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THERE IS UNSAFE ASSEMBLY OF THE SHASTA AIRFLYTE 2015 SUPPORT FRAME AS THE WELDS ARE IN ADEQUATE AND SOMETIMES ONLY WELDING TACKS HOLDING THE FRONT BRACE. THERE IS QUESTION WHETHER THE FRAME IS EVEN ATTACHED TO THE CHASSIS CORRECTLY. THE ROOT CAUSE OF THE ISSUE MIGHT BE THAT THE FRONT LATERAL STRING ON THE FRAME IS NOTCHED TO LAY DOWN ACROSS THE TONGUE CHANNEL SO THERE IS NO LOAD BALANCING CAPABILITY. THE THREE SECTIONS UNDERNEATH THAT ARE NOT WELDED TO THE TONGUE CHANNEL. THERE IS ALSO THE POSSIBILITY OF SEPARATION FROM THE FRAME BECAUSE THERE IS A TECHNICAL ISSUE WITH THE SELF--TAPPING SCREWS USED TO ATTACH THE BODY. I HAVE BEEN TOLD BY THOSE THAT ARE CAMPER RESTORATION EXPERTS THAT THIS IS UNSAFE AND POSSES A RISK TO OTHERS ON THE ROAD AS WELL AS DAMAGE TO THE VEHICLE ITSELF. OURS EVEN HAS EXPOSED WOOD THAT IS ROTTING BECAUSE OF SUCH EXPOSURE TO WATER BECAUSE THE BODY IS COMING APART FROM THE FRAME. PLEASE HELP US MAKE SURE THAT THERE IS A VIABLE FIX OR REPLACEMENT FOR THIS PROBLEM. CARFAX CANNOT PROCESS THIS REQUEST. UPDATED 10/5/18

NHTSA complaint #11048129 — an unverified report by a vehicle owner.

STRUCTURE:BODY

RE: 2015 SHASTA RE-ISSUE. MY TRAILER, ALONG WITH SEVERAL HUNDRED OTHER TRAILERS, HAS A FRAME THAT IS NOT WELDED TOGETHER. THERE ARE PLACES WHERE THE GAP BETWEEN THE HORIZONTAL AND VERTICAL BEAMS IS OVER TWO INCHES - NO ATTEMPT WAS MADE TO CONNECT THE BEAMS. IN A FEW PLACES, THE WELDS APPEAR TO BE MADE ON JUST ONE OF THE BEAMS, BUT NO ATTEMPT WAS MADE TO CONNECT IT WELD TO THE ADJACENT BEAM. FOREST RIVER (THE OEM) HAS BEEN INVESTIGATING THE SITUATION, THE INITIAL REPAIR IS TO BOLT A PIECE OF METAL TO THE TWO BEAMS. THE PICTURE SELECTED SHOWS THE GAP BETWEEN THE BEAM ON THE FRONT RIGHT OF THE TRAILER, OTHER CORNERS (WELDS) ARE SIMILAR. I AM A RETIRED AIRFRAME STRUCTURAL ENGINEER (LOCKHEED MARTIN CORP ON THE F-117A) AND KNOW THAT THIS IS NOT A VALID REPAIR. PLEASE ASSIST ME, AND THE HUNDREDS OF OTHERS, IN GETTING THE CORRECT REPAIRS THAT WILL NOT ONLY WORK FOR TODAY, BUT FOR YEARS TO COME.

NHTSA complaint #11047308 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE FRAME AND WELDING ON MY TRAILER IS FAULTY. THE TONGUE AND FRAME ASSEMBLY HAS SEPARATED, CAUSING THE BODY TO FAIL. IT CAUSED THE FRONT BODY/WALL TO SEPARATE FROM THE BENCH SEATS BY OVER AN INCH WITH EXPOSED SCREWS AND STAPLES. THE SKIN ON THE OUTSIDE IS BUCKLING ON THE FRONT, RUBBING ON THE PROPANE BOTTLE AREA, AND HAS A CLEAR FOLD AT THE BOTTOM NEAR WHERE THE FRAME GOES UNDER THE SKIN. IN ONE SIDE WHERE THE SKIN HAS BUCKLED, IT IS BENT SO MUCH THE SKIN HAS FOLDED AND HAS A STRESS FRACTURE. THE SIDE SKINS ARE ALSO STARTING TO BUCKLE A BIT SINCE THE FRONT IS DIPPING SO BAD AND DUE TO THIS, THE MAIN DOOR IS STARTING TO STICK AND GIVE US TROUBLE OPENING AND EGRESSING. I CONTACTED THE MANUFACTURER ON OCTOBER 6, 2017. I HAVEN'T HEARD FROM SHASTA SINCE OCTOBER 23, 2017, WHEN THEY GLOSSED OVER THIS PROBLEM, TELLING ME "WE NEED TO GET SOME BACKER INSTALLED INTO THE FRONT WALL. THIS IS A PRETTY SIMPLE TASK. I WILL TRY TO LOCATE A DEALER NEAR YOU, TO DO THIS. PLEASE SEND ME YOUR CURRENT ADDRESS." I SENT MY ADDRESS TWO DAYS LATER AND NEVER HEARD BACK.

NHTSA complaint #11047216 — an unverified report by a vehicle owner.

STRUCTURE:BODY

THE FRAME AND WELDING ON MY TRAILER IS FAULTY. THE TONGUE AND FRAME ASSEMBLY HAS SEPARATED, CAUSING THE BODY TO FAIL. IT CAUSED THE FRONT BODY/WALL TO SEPARATE FROM THE BENCH SEATS BY OVER AN INCH WITH EXPOSED SCREWS AND STAPLES. THE SKIN ON THE OUTSIDE IS BUCKLING ON THE FRONT, RUBBING ON THE PROPANE BOTTLE AREA, AND HAS A CLEAR FOLD AT THE BOTTOM NEAR WHERE THE FRAME GOES UNDER THE SKIN. IN ONE SIDE WHERE THE SKIN HAS BUCKLED, IT IS BENT SO MUCH THE SKIN HAS FOLDED AND HAS A STRESS FRACTURE. THE SIDE SKINS ARE ALSO STARTING TO BUCKLE A BIT SINCE THE FRONT IS DIPPING SO BAD AND DUE TO THIS, THE MAIN DOOR IS STARTING TO STICK AND GIVE US TROUBLE OPENING AND EGRESSING. I CONTACTED THE MANUFACTURER ON OCTOBER 6, 2017. I HAVEN'T HEARD FROM SHASTA SINCE OCTOBER 23, 2017, WHEN THEY GLOSSED OVER THIS PROBLEM, TELLING ME "WE NEED TO GET SOME BACKER INSTALLED INTO THE FRONT WALL. THIS IS A PRETTY SIMPLE TASK. I WILL TRY TO LOCATE A DEALER NEAR YOU, TO DO THIS. PLEASE SEND ME YOUR CURRENT ADDRESS." I SENT MY ADDRESS TWO DAYS LATER AND NEVER HEARD BACK.

NHTSA complaint #11047216 — an unverified report by a vehicle owner.

STRUCTURE:BODY

FAULTY OR LACK OF WELDS ON FRAME. INSIDE DINETTE WALL SEPARATING FROM SEAT. I WILL ATTACH PICTURES. WELDS ARE SLOPPY AND NOT ON SEAM ON ONE SIDE AND NO WELD ON THE OTHER. I'M AFRAID TO PULL IT ANYWHERE NOW DUE TO SAFETY CONCERNS.

NHTSA complaint #11034215 — an unverified report by a vehicle owner.

SUSPENSION

THE TONGUE OF OF THE TRAILER IS NOT WELDED PROPERLY TO THE FRAME. THE MANUFACTURER COMPROMISED THE INTEGRITY OF THE FRAME BY NOTCHING THE FRONT CROSS MEMBER WITHOUT ADDING SUPPORT OR WELDING THE TONGUE IN PLACE WHICH HAS WEAKENED THE ENTIRE STRUCTURE CAUSING INTERNAL DAMAGE AND PLACING THE OWNER AT RISK WHEN TOWING. THIS IS AN EXTREME SAFETY HAZARD AND MUST BE ADDRESSED BY THE MANUFACTURER.

NHTSA complaint #11033509 — an unverified report by a vehicle owner.

SUSPENSION

THE TONGUE IS NOT PROPERLY WELDED TO THE FRAME CAUSING THE INSIDE BENCH AREA TO COME LOOSE FROM THE FRONT OF THE CAMPER.THERE ARE NOTCHES IN THE FRAME WHERE IT SHOULD HAVE BEEN WELDED TO THE FRAME. IF THIS COMES APART ON THE ROAD IT WILL DETACH FROM THE TONGUE AND WILL CAUSE A SERIOUS ACCIDENT. THIS CAMPER HAS HAD NUMEROUS RECALLS AND JUST FOUND THIS ONE!

NHTSA complaint #11033365 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY COMPLAINT HAS TO DO WITH THE REAR WINDOW OF MY SHASTA. WHEN I FIRST PURCHASED IT AND GOT IT HOME I NOTICED THERE WAS A LEAK. SINCE THEN THERE HAS BEEN A RECALL ON THE REAR WINDOWS. MY WINDOW WAS REPLACED AND NOW IT IS LEAKING AGAIN. IT IS COMING FROM THE FRAME WHERE IT ATTACHES TO THE TRAILER BECAUSE THE WINDOW FRAME IS NOT SCREWED INTO ANYTHING ON THE TOP RIGHT SIDE AND THERE IS A BIG GAP. WATER IS LEAKING DOWN AND CAUSING DAMAGE AND MOLD TO THE REAR WALL AND REAR SEAT.

NHTSA complaint #10882265 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

OUR SHASTA AIRFLYTE HAS A CHRONIC WATER LEAK AND HAS SINCE WE TOOK POSSESSION OF IT IN DECEMBER OF 2014. THE SOURCE OF THE LEAK IS UNKNOWN, BUT THE WATER EXITS FROM INSIDE THE REAR EGRESS WINDOW FRAME. WE HAVE TO TAKE CARE IN INCLEMENT WEATHER TO MAKE SURE THE INSIDE OF THE TRAILER ISN'T DAMAGED BY WATER. OUR MAIN CONCERN, HOWEVER, IS INSIDE THE TRAILER STRUCTURE, SPECIFICALLY THE WOODEN FRAMING WHICH IS BEING EXPOSED TO WATER WHENEVER IT RAINS. THE WORRY IS MOLD WILL DEVELOP UNSEEN AND PROVE A HEALTH HAZARD TO OUR FAMILY. THIS WATER LEAK IS COMMON TO THIS PARTICULAR MODEL AND THE MANUFACTURER HAS DONE NOTHING TO ADDRESS.

NHTSA complaint #10876905 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE WINDOWS LEAK. THEY HAVE BEEN RESEALED TWICE BUT STEAL LEAK. I WAS TOLD BY THE DEALER DOING WARRANTY WORK THAT THEY CANNOT FIGURE OUT WHY. THEY HAVE NOT BEEN ABLE TO GET ANY HELP,FROM SHASTA. THEY HAVE ORDERED NEW WINDOWS BUT THEY ARE HAVING TROUBLE GETTING ANYONE TO EVEN FOLLOW UP ON THAT. THIS HAS BEEN GOING ON SINCE THE NIGHT I FIRST PICKED UP MY TRAILER. SET UP IN A CAMPGROUND THAT NIGHT, AND DURNING A RAIN STORM THE BACK WINDOW AND KITCHEN WINDOW LEAKED. MY TRAILER NOW SMELLS LIKE MOLD.

NHTSA complaint #10877032 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE ROOF THAT WAS ADVERTISED AS A ONE PIECE BUT TURNED OUT TO BE A THREE PIECE HAS LEAKED IN TWO PLACES. THE DEALER THAT IS DOING WARRANT WORK SEALED UP THE SEAMS BUT NOT BEFORE THE WATER GOT IN THE WALL AND NOW CAUSED A MOLD SMELL IN THE TRAILER. I CANNOT CAMP IN THIS TRAILER WITH MOLD AS IT MAKES ME FEEL SICK. THIS IS A HEALTH ISSUE.

NHTSA complaint #10877034 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WATER LEAKING FROM BEHIND SHOWER, WATER DAMAGE AND POSSIBLE BLACK MOLD ISSUE ON REAR WALL OF THE CAMPER FROM UNKOWN SOURCE. WE WERE TOLD THERE WOULD BE A GUARANTEE OF NO LEAKS FOR 50 YEARS! I WENT TO MAKE MY SON'S BED UP FOR THE NIGHT AND FOUND THE WATER DAMAGE AND BLACK MOLD. TRIED USING THE SHOWER FOR THE FIRST TIME AND WATER CAME POURING OUT OF THE CABINET BELOW THE REFRIGERATOR. WE PUT OUR HAND IN THERE AND FELT IT LEAKING FROM THE WALL.

NHTSA complaint #10870266 — an unverified report by a vehicle owner.

STRUCTURE:BODY

WATER LEAKING FROM BEHIND SHOWER, WATER DAMAGE AND POSSIBLE BLACK MOLD ISSUE ON REAR WALL OF THE CAMPER FROM UNKOWN SOURCE. WE WERE TOLD THERE WOULD BE A GUARANTEE OF NO LEAKS FOR 50 YEARS! I WENT TO MAKE MY SON'S BED UP FOR THE NIGHT AND FOUND THE WATER DAMAGE AND BLACK MOLD. TRIED USING THE SHOWER FOR THE FIRST TIME AND WATER CAME POURING OUT OF THE CABINET BELOW THE REFRIGERATOR. WE PUT OUR HAND IN THERE AND FELT IT LEAKING FROM THE WALL.

NHTSA complaint #10870266 — an unverified report by a vehicle owner.

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

THERE HAVE BEEN SEVERAL RECALLS ON OUR TRAILER ALREADY, AND WE HAVE WORKED WITH A LOCAL DEALER TO GET IT REPAIRED AS NECESSARY. INCLUDED IN THOSE REPAIRS WAS THE FRONT WALL OF OUR TRAILER SEPARATING FROM THE FRAME. I'M SURE YOU'LL AGREE THAT WOULD BE A VERY SERIOUS ISSUE HAD WE NOT CAUGHT IT QUICKLY. WHAT IS MORE CONCERNING TO ME IS THAT THERE IS A CLUB OF SHASTA OWNERS THAT HAS RECEIVED PREFERENTIAL TREATMENT. THROUGH SOCIAL MEDIA IT HAS COME TO MY, AND MANY OTHERS', ATTENTION THAT A SELECT FEW OWNERS ARE RECEIVING MOBILE REPAIR SERVICE. I'VE TRIED REACHING OUT TO SHASTA ON THEIR FACEBOOK PAGE, BUT HAVE RECEIVED NOTHING BACK. IT'S NOT THAT I CAN'T FIND A DEALER TO DO THE WORK, I JUST FIND IT HIGHLY UNETHICAL TO FAVOR SOME OWNERS, FOR NO OTHER REASON THAN THEY ARE PART OF A CLUB. I WILL ATTACH SCREEN SHOTS FOR YOUR REFERENCE.

NHTSA complaint #10870447 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THERE WAS A PROBLEM WITH THE BACK JAULOSIE WINDOW FALLING OFF. SO I TOOK IT TO MY DEALER AND THEY REPLACED IT AND SUPPOSEDLY CHECKED THE OTHER WINDOWS. I JUST TOOK IT ON MY FIRST CAMPING TRIP AND ON THE WAY HOME THE FRONT JAULOSIE WINDOW FELL DOWN. NOT ON THE ROAD THANK GOODNESS, BUT IT WAS HANGING OFF WHEN I GOT HOME.

NHTSA complaint #10864815 — an unverified report by a vehicle owner.

WHEELS

WE WERE AT THE MERCY OF A DEFECT AXEL ON OUR SHASTA CAMPER UNTIL THE RECALL TOOK PLACE. THANK YOU NHTSA FOR TAKING A LEADERSHIP ROLE IN THE SAFETY! WE TOOK OUR CAMPER TO OUR DEALER IN OCTOBER 2015 FOR REPAIR AS THE AXEL WAS CREATING ISSUES WITH ROAD HANDLING. IT TOOK ABOUT 6 MONTHS FOR THEM TO COMPLETE THE WARRANTY & RECALL REPAIRS. (I.E. AXEL RECALL) WE INSPECTED OUR TIRES WHEN WE PICKED UP THE CAMPER AND IT APPEARED LOW. THE DEALER AGENT SAID IT WAS OK. UPON FURTHER INSPECTION AFTER LEAVING THE LOCATION WE DISCOVERED THAT THE VALVE STEM IN FACT FAULTY. WE HAD LOW PSI AND WE WERE LOSING AIR DUE TO THE DAMAGE. A DANGEROUS SITUATION WITH A SINGLE AXEL CAMPER. WE ARE CONCERNED ABOUT THE QUALITY AND OVERSIGHT OF THE RECALL. WE WERE NOT PROVIDED INFORMATION ON THE NEW AXEL BY THE DEALER (I.E. THE NEW AXEL MANUAL IS NOT SHIPPING OUT) OR WHAT IT SHOULD LOOK LIKE/WHAT TO DO VIA THE PETITION (NHTSA). I DISCOVERED FROM THE MANUFACTURER LIPPERT THAT THE AXEL MANUAL HAS IMPORTANT INFORMATION THAT CONSUMERS SHOULD BE AWARE OF REGARDING SAFETY INCLUDING BUT NOT LIMITED TO THE NEED OF TOOLS TO TIGHTEN LUG NUTS AT SPECIFIC INTERVALS AFTER LEAVING THE DEALER AND SPECIFIC WAYS TO BREAK. THE TIRE VALVE WAS EITHER FAULTY OR PUSHED IN DURING THE RECALL REPAIR WORK CAUSING A NEW SAFETY ISSUE FOR US. WE CAN'T BE SURE. UNFORTUNATELY THE DEALER KEPT THE CAMPER TO THE DAY THAT THE WARRANTY & EMERGENCY ROAD SERVICE INCLUDED WITH THE FIRST YEAR EXPIRED SO I HAD TO PAY FOR THIS REPAIR OUT OF POCKET. I AM INCLUDING PICTURES AND DOCUMENTATION FOR YOUR REVIEW. PLEASE KINDLY CONSIDER COMMUNICATING TO THE OWNERS WHAT THE AXEL REPAIR SHOULD LOOK LIKE AND PROVIDE OVERSIGHT TO THE RECALL THAT OWNERS SHOULD RECEIVE PROPER MANUALS/SAFETY DOCUMENTATION RELATED TO THE TIRE RECALL. I AM AWARE OF 2 OTHER SHASTA OWNERS WITH VALVE STEM ISSUES. PICTURES SHOW DAMAGED AND CORRECT STEM.

NHTSA complaint #10861909 — an unverified report by a vehicle owner.