Owners have filed 29 complaints
about the 2010 Suzuki SX4 with NHTSA between 2010 and 2020.
The largest single group is the airbags.
Across this model's run it ranks 4 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Suzuki SX4. 50 means typical for this
model; 100 means roughly double.
Severity — 100
65.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
68% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
315.8%
1,000 – 9,999 miles
631.6%
25,000 – 49,999 miles
736.8%
50,000 – 74,999 miles
210.5%
75,000 – 99,999 miles
15.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2010peak 3Dec 2020
NHTSA investigations into the 2010 Suzuki SX4
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE13021Opened 14 Jun 2013Closed 30 Sep 2013AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Occupant Classification System Failure
Suzuki Motor of America is conducting a safety recall to remedy the occupant classification system's (OCS) sensor mats in approximately 193,936 model year 2006-2011 Suzuki Grand Vitara and 2007-2011 Suzuki SX4 vehicles (see NHTSA recall 13V-405 for more details).The sensor mat installed in the front passenger seat can develop an electrical circuit disconnection as a result of repeated flexing of the seat from use of the seat.According to Suzuki, when the failure occurs, the OCS system, by design, will not suppress the frontal passenger air bag for a seated child or small-stature adult.A deploy...
Recalls on the 2010 Suzuki SX4
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201457812,705 units in Canada
Powertrain
On certain vehicles, the detent pin within the shift lock structure may have been incorrectly positioned. An incorrectly positioned detent pin in combination with high temperature conditions could allow the transmission shift selector to be moved out of the PARK position without depressing the brake pedal. Depending which gear the driver selects, the vehicle could begin to move forward or backward immediately. This movement could result in property damage, or cause the vehicle to strike a bystander, potentially resulting in injury. Correction: Dealers will replace the shift selector assembly with an improved part which incorporates an extended detent pin.
Recall 201330549,125 units in Canada
Airbag
On certain vehicles, the Occupant Classification System may malfunction, causing the airbag warning lamp to illuminate, and could fail to disable the passenger airbag if a child were seated in the front passenger seating position. This could result in an unwarranted airbag deployment in a crash, increasing the risk of injury to a child seated in the front passenger seat. Note: In this situation, the "PASS AIR BAG OFF" light would fail to illuminate, regardless of if a child or adult is seated in the front passenger seat. Correction: Vehicles will receive special extended warranty coverage of 10 years or 200,000 kilometers (whichever comes first) from the date the vehicle was originally placed into service. Under this special coverage program, vehicles which experience this condition will have the occupant detection mat replaced.
Recall 201104113,400 units in Canada
Engine
On certain vehicles, the tension adjuster pulley for the drive belt, which operates the alternator, water pump, air conditioner compressor and power steering pump, may contain an improperly manufactured internal spring that can break due to repeated stress. Should the spring break, this would cause the drive belt tension to be maladjusted, allowing the belt to slip. If the belt comes off, the loss of steering power assist would require the driver to exert increased effort to steer the vehicle. This could result in a crash causing property damage and/or personal injury. Additionally, the loss of water pump function would cause the coolant temperature to rise, which can lead to engine overheating, while the loss of alternator charging ability would lead to battery discharge and eventual engine stall. Correction: Dealers will replace the drive belt tension adjuster pulley.
Recall 201036316,611 units in Canada
Visual System
On certain vehicles, the three (3) screws that secure the outside rearview mirrors to the base may come loose due to vibration and, in worst case, the mirror may separate from the vehicle. Absence of rearview mirror(s) increases the risk of a crash. Correction: Dealers will replace existing screws with Thread-Lock pre-coated screws.
Recall 2010293642 units in Canada
Label
On certain vehicles, the Tire & Vehicle Loading Placard (Label) may depict an incorrect tire size. Correction: Dealers will install revised placards over the original placard for all existing and incoming inventory. Retail customers will receive a letter which will include a revised label and instructions on how to install it. Owners will also have the option of having their Dealer install the label for them.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 84,000 milesHill City, SDCrash1 injured
VEHICLE SPEED CONTROL
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I SLOWLY TURNED THE CORNER TO PULL INTO A PARKING LOT WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH SPEED ON THE CITY STREET. I WAS UNABLE TO STOP THE VEHICLE BEFORE HITTING A PARKED CAR. THE AIR BAGS DEPLOYED - MINOR INJURIES WERE SUSTAINED AND THE CAR WAS EXTENSIVELY DAMAGED. IN RESEARCHING THE CAUSE, I SEE SIMILAR COMPLAINTS ABOUT THE SUZUKI SX4 AND ITS "SUDDEN UNINTENDED ACCELERATION" PROBLEM ON THE NHTSA WEBSITE, REPAIRPAL, AND CNN. AT THIS POINT, THE DAMAGE HAS NOT BEEN REPAIRED THOUGH IT IS LIKELY TO BE $4,000-$5,000.
NHTSA complaint #11118577 — an unverified report by a vehicle owner.
at 54,800 milesErie, PACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER, HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE NECK AND SHOULDER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 54,800.
NHTSA complaint #10552668 — an unverified report by a vehicle owner.
at 30,000 milesChicago, ILFire
ENGINE
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THE WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO SHAKE AND SMOKE FROM THE ENGINE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO A DEALER. THE DEALER STATED THAT OIL HAD LEAKED ONTO THE ENGINE. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10525650 — an unverified report by a vehicle owner.
at 5,050 milesCoral Springs, FL1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 SUZUKI SX-4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD NOISE AND THE STEERING WHEEL LOCKED UP. THE CONTACT WAS UNABLE TO PULL TO THE RIGHT, SO SHE ABRUPTLY ENGAGED THE BRAKES CAUSING NJURIES TO HER BACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TENSIONER HAD FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC WAS UNABLE TO DO THE REPAIRS AND ADVISED HER TO CONTACT THE DEALER. THE VEHICLE WAS TOWED DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V055000 (ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR). IN ADDITION, THE CONTACT WAS INFORMED THAT HER AIR BAG LIGHT WAS ON AND THEY WOULD HAVE TO DIAGNOSE THE FAILURE BEFORE DOING ANY REPAIRS. THE CONTACT DID NOT APPROVE THE DIAGNOSIS SINCE IT WOULD BE AT HER EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 5,050.
NHTSA complaint #10481120 — an unverified report by a vehicle owner.
at 5,050 milesCoral Springs, FL1 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 SUZUKI SX-4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD NOISE AND THE STEERING WHEEL LOCKED UP. THE CONTACT WAS UNABLE TO PULL TO THE RIGHT, SO SHE ABRUPTLY ENGAGED THE BRAKES CAUSING NJURIES TO HER BACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TENSIONER HAD FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC WAS UNABLE TO DO THE REPAIRS AND ADVISED HER TO CONTACT THE DEALER. THE VEHICLE WAS TOWED DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V055000 (ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR). IN ADDITION, THE CONTACT WAS INFORMED THAT HER AIR BAG LIGHT WAS ON AND THEY WOULD HAVE TO DIAGNOSE THE FAILURE BEFORE DOING ANY REPAIRS. THE CONTACT DID NOT APPROVE THE DIAGNOSIS SINCE IT WOULD BE AT HER EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 5,050.
NHTSA complaint #10481120 — an unverified report by a vehicle owner.
Roseboro, NCCrash2 injured
AIR BAGS:FRONTAL
STOPPED AT FOUR WAY INTERSECTION, TRAFFIC LIGHT TURNS GREEN VEHICLE BESIDE ME IN RIGHT LANE TAKES OFF, I TAKE OFF CROSSING INTERSECTION A VEHICLE COMING FROM LEFT FAILS TO STOP AT RED LIGHT, HITS ME ON LEFT FRONT CORNER ON CAR (DRIVER SIDE) PUSHES ME, MAKING MY CAR SPIN, WHERE MY LEFT REAR QUARTER PANEL HITS THE CAR IN QUESTION, THEN HE PROCEEDS TO PUSH ME TWO LANES OVER TO RIGHT. VEHICLE WAS A TOTAL LOSS AND NO AIRBAGS DEPLOYED. ESTIMATED SPEED OF THE OTHER DRIVER WAS 40 TO 45 GIVE OR TAKE.
NHTSA complaint #10370682 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 20 milesTOA Baja, PR
STEERING
I NEED THE RECALL PAGE FOR THE POWER STERING , WAS IN MOTION
NHTSA complaint #11377700 — an unverified report by a vehicle owner.
at 84,000 milesHill City, SDCrash1 injured
VEHICLE SPEED CONTROL
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I SLOWLY TURNED THE CORNER TO PULL INTO A PARKING LOT WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH SPEED ON THE CITY STREET. I WAS UNABLE TO STOP THE VEHICLE BEFORE HITTING A PARKED CAR. THE AIR BAGS DEPLOYED - MINOR INJURIES WERE SUSTAINED AND THE CAR WAS EXTENSIVELY DAMAGED. IN RESEARCHING THE CAUSE, I SEE SIMILAR COMPLAINTS ABOUT THE SUZUKI SX4 AND ITS "SUDDEN UNINTENDED ACCELERATION" PROBLEM ON THE NHTSA WEBSITE, REPAIRPAL, AND CNN. AT THIS POINT, THE DAMAGE HAS NOT BEEN REPAIRED THOUGH IT IS LIKELY TO BE $4,000-$5,000.
NHTSA complaint #11118577 — an unverified report by a vehicle owner.
at 43,000 milesTucson, AZ
POWER TRAIN
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. AFTER PLACING THE VEHICLE IN PARK AND RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT STOPPED THE VEHICLE, BUT WAS UNABLE TO SHIFT THE VEHICLE INTO ANY OTHER GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD ALREADY BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 14V118000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
NHTSA complaint #11041725 — an unverified report by a vehicle owner.
at 67,000 milesSAN Juan, PR
STRUCTURE:BODY
FRONT RIGHT PASSENGER DOOR WILL NEITHER UNLOCK NOR OPEN DUE TO FAULTY "DOOR LATCH", CREATING A SAFETY HAZARD AS VEHICLE EGRESS IS IMPOSSIBLE UNDER EMERGENCY CONDITIONS. SUZUKI DEALER OR AUTHORIZED SERVICE CENTER STATES OEM REPLACEMENT PART WILL TAKE THREE MONTHS TO REPLACE ONCE IT IS ORDERED, AS IT NEEDS TO BE SHIPPED FORM SUZUKI JAPAN, WITH AN ESTIMATED COST OF $250 FOR PARTS & LABOR EXCLUDING TAX.
NHTSA complaint #10937641 — an unverified report by a vehicle owner.
Baton Rouge, LA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V405000 (AIR BAGS) AND 11V055000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10913972 — an unverified report by a vehicle owner.
Baton Rouge, LA
ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V405000 (AIR BAGS) AND 11V055000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10913972 — an unverified report by a vehicle owner.
at 33,400 milesFresno, TX
AIR BAGS
WHILE DRIVING AT APPOX 5MPH TURNING INTO A PARKING LOT THE PASSENGER SIDE SEAT AIRBAG AND CURTAIN AIRBAG DEPLOYED. THERE WAS NO ONE SITTING IN THE PASSENGER SEAT NOR WAS THERE ANY WEIGHT ON THE SEAT. CAR HAS APPOX 33K MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. I AM WAITING ON WORD FROM SUZUKI AS TO WHAT THEY WILL OR WILL NOT DO. DRIVER SIDE SEATBELT ALSO LOCKED IN PLACE ONCE RELEASED AND CANNOT BE RETRACTED.
NHTSA complaint #10778209 — an unverified report by a vehicle owner.
Albrightsville, PA
SEATS
RECEIVED A VEHICLE RECALL NOTICE--13V405000. THAT HERE WAS A DEFECTIVE AIR BAG SEAT SWITCH. I CALLED THE DEALER AND WAS TOLD TO WAIT FOR A SECOND LETTER, CALLED SUZUKI AND WAS GIVEN THE SAME RUN AROUND. HOW LONG DOES IT TAKE. IF THIS SWITCH FAILS THE AIR BAG WILL NOT WORK AND SOMEONE COULD BE INJURIED.THIS IS GOING ON SIX MONTHS NOW. THE CAR IS LISTED UNDER MY WIFE'S NAME.
NHTSA complaint #10574673 — an unverified report by a vehicle owner.
Albrightsville, PA
AIR BAGS
RECEIVED A VEHICLE RECALL NOTICE--13V405000. THAT HERE WAS A DEFECTIVE AIR BAG SEAT SWITCH. I CALLED THE DEALER AND WAS TOLD TO WAIT FOR A SECOND LETTER, CALLED SUZUKI AND WAS GIVEN THE SAME RUN AROUND. HOW LONG DOES IT TAKE. IF THIS SWITCH FAILS THE AIR BAG WILL NOT WORK AND SOMEONE COULD BE INJURIED.THIS IS GOING ON SIX MONTHS NOW. THE CAR IS LISTED UNDER MY WIFE'S NAME.
NHTSA complaint #10574673 — an unverified report by a vehicle owner.
at 35,955 milesDuluth, GA
STEERING
I WAS DRIVING DOWN THE ROAD AND I HEARD A THUMP. I THEN REALIZED THAT THE BATTERY LIGHT WAS ON, AND I HAD LOST POWER STEERING. THE ENGINE STARTED HEATING UP SHORTLY THERE AFTER. I FEEL THAT THIS WAS A MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING WENT OUT. I'M VERY THANKFUL I WAS CLOSE TO HOME AND NOT ON A MAJOR HIGHWAY, OTHERWISE THIS MAY HAVE RESULTED IN A CRASH. THE BELT TENSIONER IN THIS VEHICLE HAD PREVIOUSLY BEEN REPLACED AS PART OF A RECALL. UPON CONSULTING THE MECHANIC, THAT WAS AGAIN THE PROBLEM. A BELT TENSION SHOULD LAST MORE THAN A COUPLE OF YEARS. THIS VEHICLE IS DRIVEN VERY LIGHTLY, MOSTLY AROUND TOWN. IT IS MY BELIEF THAT THE REPLACEMENT BELT TENSIONER WAS NO LESS FAULTY THAN THE ONE REPLACED IN THE ORIGINAL RECALL. BECAUSE MY WARRANTY HAD LAPSED, I HAD TO PAY FOR THE REPAIR OUT OF POCKET, EVEN THOUGH IT IS MY BELIEF THAT THE REPLACEMENT PART WAS CLEARLY DEFECTIVE.
NHTSA complaint #10564650 — an unverified report by a vehicle owner.
at 35,955 milesDuluth, GA
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE ROAD AND I HEARD A THUMP. I THEN REALIZED THAT THE BATTERY LIGHT WAS ON, AND I HAD LOST POWER STEERING. THE ENGINE STARTED HEATING UP SHORTLY THERE AFTER. I FEEL THAT THIS WAS A MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING WENT OUT. I'M VERY THANKFUL I WAS CLOSE TO HOME AND NOT ON A MAJOR HIGHWAY, OTHERWISE THIS MAY HAVE RESULTED IN A CRASH. THE BELT TENSIONER IN THIS VEHICLE HAD PREVIOUSLY BEEN REPLACED AS PART OF A RECALL. UPON CONSULTING THE MECHANIC, THAT WAS AGAIN THE PROBLEM. A BELT TENSION SHOULD LAST MORE THAN A COUPLE OF YEARS. THIS VEHICLE IS DRIVEN VERY LIGHTLY, MOSTLY AROUND TOWN. IT IS MY BELIEF THAT THE REPLACEMENT BELT TENSIONER WAS NO LESS FAULTY THAN THE ONE REPLACED IN THE ORIGINAL RECALL. BECAUSE MY WARRANTY HAD LAPSED, I HAD TO PAY FOR THE REPAIR OUT OF POCKET, EVEN THOUGH IT IS MY BELIEF THAT THE REPLACEMENT PART WAS CLEARLY DEFECTIVE.
NHTSA complaint #10564650 — an unverified report by a vehicle owner.
at 54,800 milesErie, PACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER, HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE NECK AND SHOULDER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 54,800.
NHTSA complaint #10552668 — an unverified report by a vehicle owner.
at 30,000 milesChicago, ILFire
ENGINE
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THE WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO SHAKE AND SMOKE FROM THE ENGINE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO A DEALER. THE DEALER STATED THAT OIL HAD LEAKED ONTO THE ENGINE. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10525650 — an unverified report by a vehicle owner.
Sylvania, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 SUZUKI SK4. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE FUEL LEVEL GAUGE FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE COMPUTER WAS NOT REGISTERING TO THE INSTRUMENT PANEL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 44,000.
NHTSA complaint #10509224 — an unverified report by a vehicle owner.
at 5,050 milesCoral Springs, FL1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 SUZUKI SX-4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD NOISE AND THE STEERING WHEEL LOCKED UP. THE CONTACT WAS UNABLE TO PULL TO THE RIGHT, SO SHE ABRUPTLY ENGAGED THE BRAKES CAUSING NJURIES TO HER BACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TENSIONER HAD FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC WAS UNABLE TO DO THE REPAIRS AND ADVISED HER TO CONTACT THE DEALER. THE VEHICLE WAS TOWED DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V055000 (ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR). IN ADDITION, THE CONTACT WAS INFORMED THAT HER AIR BAG LIGHT WAS ON AND THEY WOULD HAVE TO DIAGNOSE THE FAILURE BEFORE DOING ANY REPAIRS. THE CONTACT DID NOT APPROVE THE DIAGNOSIS SINCE IT WOULD BE AT HER EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 5,050.
NHTSA complaint #10481120 — an unverified report by a vehicle owner.
at 5,050 milesCoral Springs, FL1 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 SUZUKI SX-4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD NOISE AND THE STEERING WHEEL LOCKED UP. THE CONTACT WAS UNABLE TO PULL TO THE RIGHT, SO SHE ABRUPTLY ENGAGED THE BRAKES CAUSING NJURIES TO HER BACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TENSIONER HAD FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC WAS UNABLE TO DO THE REPAIRS AND ADVISED HER TO CONTACT THE DEALER. THE VEHICLE WAS TOWED DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V055000 (ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR). IN ADDITION, THE CONTACT WAS INFORMED THAT HER AIR BAG LIGHT WAS ON AND THEY WOULD HAVE TO DIAGNOSE THE FAILURE BEFORE DOING ANY REPAIRS. THE CONTACT DID NOT APPROVE THE DIAGNOSIS SINCE IT WOULD BE AT HER EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 5,050.
NHTSA complaint #10481120 — an unverified report by a vehicle owner.
at 36,000 milesLittleton, CO
WHEELS
I HAVE A 2010 SUZUKI SX4 AND HAVE HAD 2 FAILURES OF THE TIRE PRESSURE SYSTEM MONITORS IN LESS THAN 2 MONTHS. BOTH TPSM VALVES HAVE FRACTURES/CRACKS LEADING DOWN THE THREADING OF THE VALVE ALLOWING AIR TO LEAK. THE FIRST FAILURE WAS IN DEC 2011 AND RESULTED IN A FLAT WHILE PARKED IN A GARAGE. THE SECOND FAILURE WAS FOUND WHEN I NOTICED THE FRONT RIGHT TIRE WAS AT 15 PSI. ONCE AGAIN THE TPSM VALVE WAS CRACKED LENGTH WISE. THERE IS DEFINITELY A PROBLEM IT APPEARS IN THE MANUFACTURING OF THESE VALVES BY SCHRADER ELECTRONICS. INFO ON THE TPSM VALVE: PART NO: 43130-54J2 FCC ID: 2546A-SUZ3MA4 SCHRADER ELECTRONICS BARCODE: *09754328* AND *09754116* I'M HAVING PROBLEMS GETTING THIS ISSUE RESOLVED BY THE DEALERSHIP ON A VEHICLE THAT IS ONLY 1 YEAR 4 MONTHS OLD AND I HAVE EXTENSIVE PLATINUM WARRANTY. THIS IS A HUGE SAFETY ISSUE FOR ME AND MY FAMILY. A SUDDEN FAILURE BY THE REMAINING VALVES COULD LEAD TO SERIOUS INJURIES OR DEATH AS WAS THE CASE IN 2008 TPSM VALVE FAILURES. THIS NEEDS TO BE SERIOUSLY LOOKED INTO CLOSELY. NOTE: I HAVE HAD THE TWO FAULTY VALVES REMOVED AND REPLACED WITH RUBBER VALVES IN THE MEANTIME.
NHTSA complaint #10447935 — an unverified report by a vehicle owner.
at 36,000 milesLittleton, CO
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I HAVE A 2010 SUZUKI SX4 AND HAVE HAD 2 FAILURES OF THE TIRE PRESSURE SYSTEM MONITORS IN LESS THAN 2 MONTHS. BOTH TPSM VALVES HAVE FRACTURES/CRACKS LEADING DOWN THE THREADING OF THE VALVE ALLOWING AIR TO LEAK. THE FIRST FAILURE WAS IN DEC 2011 AND RESULTED IN A FLAT WHILE PARKED IN A GARAGE. THE SECOND FAILURE WAS FOUND WHEN I NOTICED THE FRONT RIGHT TIRE WAS AT 15 PSI. ONCE AGAIN THE TPSM VALVE WAS CRACKED LENGTH WISE. THERE IS DEFINITELY A PROBLEM IT APPEARS IN THE MANUFACTURING OF THESE VALVES BY SCHRADER ELECTRONICS. INFO ON THE TPSM VALVE: PART NO: 43130-54J2 FCC ID: 2546A-SUZ3MA4 SCHRADER ELECTRONICS BARCODE: *09754328* AND *09754116* I'M HAVING PROBLEMS GETTING THIS ISSUE RESOLVED BY THE DEALERSHIP ON A VEHICLE THAT IS ONLY 1 YEAR 4 MONTHS OLD AND I HAVE EXTENSIVE PLATINUM WARRANTY. THIS IS A HUGE SAFETY ISSUE FOR ME AND MY FAMILY. A SUDDEN FAILURE BY THE REMAINING VALVES COULD LEAD TO SERIOUS INJURIES OR DEATH AS WAS THE CASE IN 2008 TPSM VALVE FAILURES. THIS NEEDS TO BE SERIOUSLY LOOKED INTO CLOSELY. NOTE: I HAVE HAD THE TWO FAULTY VALVES REMOVED AND REPLACED WITH RUBBER VALVES IN THE MEANTIME.
NHTSA complaint #10447935 — an unverified report by a vehicle owner.
Harrisburg, PA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- - - THE PROBLEM WITH THIS CAR IS A POOR AND DANGEROUS DESIGN FEATURE. THERE ARE TWO (2) ROOF FRAME SUPPORTS ON EACH SIDE AT THE WINDSHIELD. ONE IS FOR THE WINDSHIELD THE OTHER IS FOR THE SMALL SIDE WINDOW AND THEY BOTH COME TOGETHER AT THE TOP, AND WHEN THEY DO THEY TAKE UP SO MUCH SPACE THAT THEY TOTALLY BLOCK THE DRIVERS VIEW OF THE ROAD ON BOTH SIDES. ANY CAR OR PERSON IN THAT AREA BEHIND THE FRAME CAN NOT BE SEEN AT ALL. WHEN DRIVING THE DRIVER HAS TO CONSTANTLY BE MOVING THEIR UPPER BODY BACK AND FORTH TO SEE AROUND THE FRAME. WHEN I BOUGHT THE CAR I WAS NOT ABLE TO DRIVE IT FOR THE FIRST WEEK DUE TO FAMILY HEALTH ISSUES THAT I HAD TO STAY AT HOME FOR. IN TWO DAYS AFTER I DID DRIVE AGAIN I ALMOST PULLED OUT IN FRONT OF AND WOULD HAVE HIT A CAR COMING AROUND A CURVE THAT COLD NOT BE SEEN BECAUSE OF THIS DANGEROUS CONSTRUCTION. SINCE THEN I HAVE HAD THAT SAME CLOSE CALL OVER 1 DOZEN TIMES. IT IS SUCH A PROBLEM THAT I HARDLY EVER DRIVE THE CAR MORE THAN I HAVE TO GO TO A STORE FOR FOOD. THE CAR IS OVER 1-1/2 YEARS OLD AND I HAVE LESS THAN 2,500 MILES ON IT TO CLOSE LOCAL STORES AND FAMILY DOCTORS. - - THIS CAR IS SO DANGEROUS TO DRIVE THAT IT SHOULD NEVER HAVE BEEN ALLOWED TO BE SOLD IN THIS COUNTRY AND SHOULD BE TAKEN OFF THE ROAD. SOONER OR LATER IT IS GOING TO KILL PEOPLE. I HAVE ALREADY SEEN SOME IN USED CAR LOTS. IT LOOKS LIKE OWNERS ARE ALREADY GETTING RID OF THEM.
NHTSA complaint #10441195 — an unverified report by a vehicle owner.
Lords Valley, PA
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I HAVE A 2010 SUZUKI SX4 AND IT'S 4 TIRE PRESSURE SENSORS HAVE CORRODED AND SPLIT ON THE STEM. LEADING TO LEAKS AND LOW PRESSURE. MY WIFE WAS GOING TO WORK AND WENT T A TIRE DEALER TO SEE WHAT THE LOW PRESSURE WARNING WAS ABOUT AND THEY FOUND THE CRACKED STEM AND REPLACED IT BECAUSE IT WAS UNKNOWN HOW LONG IT WOULD LAST. THE DEALER SAYS THAT ALL WARRANTY WORK HAS TO BE DONE BY A DEALER AND HAS GIVEN ME SOME PROBLEMS. THIS I FEEL IS A SAFETY ISSUE AND A POOR PRODUCT CONSTRUCTION THAT COULD LEAD TO DANGEROUS CONDITIONS WHILE ON THE ROAD.
NHTSA complaint #10419640 — an unverified report by a vehicle owner.
Roseboro, NCCrash2 injured
AIR BAGS:FRONTAL
STOPPED AT FOUR WAY INTERSECTION, TRAFFIC LIGHT TURNS GREEN VEHICLE BESIDE ME IN RIGHT LANE TAKES OFF, I TAKE OFF CROSSING INTERSECTION A VEHICLE COMING FROM LEFT FAILS TO STOP AT RED LIGHT, HITS ME ON LEFT FRONT CORNER ON CAR (DRIVER SIDE) PUSHES ME, MAKING MY CAR SPIN, WHERE MY LEFT REAR QUARTER PANEL HITS THE CAR IN QUESTION, THEN HE PROCEEDS TO PUSH ME TWO LANES OVER TO RIGHT. VEHICLE WAS A TOTAL LOSS AND NO AIRBAGS DEPLOYED. ESTIMATED SPEED OF THE OTHER DRIVER WAS 40 TO 45 GIVE OR TAKE.
NHTSA complaint #10370682 — an unverified report by a vehicle owner.
Roseboro, NCCrash2 injured
AIR BAGS
STOPPED AT FOUR WAY INTERSECTION, TRAFFIC LIGHT TURNS GREEN VEHICLE BESIDE ME IN RIGHT LANE TAKES OFF, I TAKE OFF CROSSING INTERSECTION A VEHICLE COMING FROM LEFT FAILS TO STOP AT RED LIGHT, HITS ME ON LEFT FRONT CORNER ON CAR (DRIVER SIDE) PUSHES ME, MAKING MY CAR SPIN, WHERE MY LEFT REAR QUARTER PANEL HITS THE CAR IN QUESTION, THEN HE PROCEEDS TO PUSH ME TWO LANES OVER TO RIGHT. VEHICLE WAS A TOTAL LOSS AND NO AIRBAGS DEPLOYED. ESTIMATED SPEED OF THE OTHER DRIVER WAS 40 TO 45 GIVE OR TAKE.
NHTSA complaint #10370682 — an unverified report by a vehicle owner.
Roseboro, NCCrash2 injured
AIR BAGS:SIDE/WINDOW
STOPPED AT FOUR WAY INTERSECTION, TRAFFIC LIGHT TURNS GREEN VEHICLE BESIDE ME IN RIGHT LANE TAKES OFF, I TAKE OFF CROSSING INTERSECTION A VEHICLE COMING FROM LEFT FAILS TO STOP AT RED LIGHT, HITS ME ON LEFT FRONT CORNER ON CAR (DRIVER SIDE) PUSHES ME, MAKING MY CAR SPIN, WHERE MY LEFT REAR QUARTER PANEL HITS THE CAR IN QUESTION, THEN HE PROCEEDS TO PUSH ME TWO LANES OVER TO RIGHT. VEHICLE WAS A TOTAL LOSS AND NO AIRBAGS DEPLOYED. ESTIMATED SPEED OF THE OTHER DRIVER WAS 40 TO 45 GIVE OR TAKE.
NHTSA complaint #10370682 — an unverified report by a vehicle owner.
at 2,000 milesTiconderoga, NY
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SURGED FORWARD; THE CONTACT SHIFTED INTO NEUTRAL AND APPLIED THE BRAKES. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE CONTACT REMOVED THE FLOOR MATS; THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS BEING INSPECTED BY AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 8,500.
NHTSA complaint #10368347 — an unverified report by a vehicle owner.
at 9,000 milesWilson, TN
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVER SIDE FLOOR MATS WERE INTERFERING WITH THE BRAKES AND ACCELERATOR PEDALS AS SHE WAS DRIVING. THE VEHICLE WAS INSPECTED BY A DEALER AND REPAIRED SEVERAL TIMES TO NO AVAIL. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10365750 — an unverified report by a vehicle owner.