36 of the
1,234 complaints filed about the Toyota 4 Runner
are about the seats —
3% of everything owners reported.
The worst model year for it is 2003.
DT: THE FIRST TIME THE OWNER DROVE THE CAR HE NOTICED THE PROBLEM. THE WEIGHT OF THE DRIVER CAUSED THE DRIVER'S SEAT TO SHIFT. THERE WAS NOT A LOOSE FEELING BUT THERE A MOVEMENT IN THE SEAT. THE SEAT FELT UNSTABLE AND INSECURE. THE OWNER WAS CONCERNED THAT THE SEAT COULD COME OFF WAS THE TRACK. HE OWNER FIRST CONTACTED THE DEALERSHIP, WHO TIGHTENED THE BOLTS. HOWEVER THE PROBLEM RECURRED ON THE WAY HOME. THE SECOND TIME THE DEALERSHIP WAS CONTACTED THEY SAID THEY WOULD CONTACT MANUFACTURER. TOYOTA WAS CONTACTED, AND TOYOTA SAID THEY WERE ABOUT TO FIX THE SEAT PROBLEM. THE OWNER WAS NOT AWARE OF WHEN THE PROBLEM WILL BE REPAIRED, AND WHAT THE FIX WILL BE. THEY WILL REPLACE THE SEAT AT A COST OF $1,500. THE OWNER CALLED TOYOTA, AND WAS ASSURED THAT A FIX WAS IN THE PROCESS. THERE WAS NO TIME FRAME OR INDICATION OF WHAT THE FIX MAY BE. *AK THE VEHICLE'S SUNROOF STARTED TO CLOSE WHILE THE VEHICLE WAS BEING DRIVEN.
NHTSA complaint #10132245 — an unverified report by a vehicle owner.
DRIVER'S SEAT ON BRAND NEW 2005 TOYOTA 4 RUNNER MOVES AND RATTLES WHILE DRIVING. DEALER REPLACED SEAT FRAME ASSEMBLY ON ONE OCCASION AND PROBLEM STILL EXISTS. AFTER DEALER EXAMINED PROBLEM AGAIN THEY CONTACTED TOYOTA AND WERE TOLD THIS SEAT PROBLEM IS A KNOWN "DESIGN DEFECT" THAT THEY ARE TRYING TO FIX. I HAVE BEEN TOLD THAT I HAVE TO LIVE WITH THE PROBLEM FOR HOWEVER LONG IT TAKES TOYOTA TO RESOLVE THIS PROBLEM. HAVING A DRIVER'S SEAT THAT MOVES ALONG IT'S MOUNTING RAILS WHILE DRIVING IS INHERENTLY DANGEROUS AND NEEDS TO BE ADDRESSED.
NHTSA complaint #10130520 — an unverified report by a vehicle owner.
DT: ONTACT STATES THE DRIVER'S LUMBART SECTION OF THE SEAT IS LOOSE. WHEN YDRIVING AND STOPPING Y CAN FEEL THE FRONT SECTION OF THE SEAT MOVING. AND WHEN TURNING LEFT OR RIGHT CAN FEEL THE SEAT MOVING. THIS HAPPENS ALL OF THE TIME. HE HAS TAKEN IT TO THE DEALERSHIP TWICE AND BOTH TIMES THEY SAID IT IS WORKED AS DESIGNED. HE NOTICED THIS ON 6-30-05. THE DEALERSHIP DID COMPARE THE PROBLEM TO A 2005 TOYOTA FORERUNNER AND SAID THE SAME PROBLEM WAS HAPPENING WITH THE 2005 MODELS BUT THEY COULD NOT DO ANYTHING UNTIL TOYOTA COMES OUT WITH A SERVICE BULLETING OR A RECALL. HE HAS TALKED TO TOYOTA AND THEY GAVE HIM A CLAIM NUMBER AND SAID SOMEONE SHOULD GET BACK WITH HIM ON OR AROUND THE 21ST. OF JULY 05.
NHTSA complaint #10128881 — an unverified report by a vehicle owner.
THE DRIVER'S SEAT MOVES (OR ROCKS) WHILE DRIVING. THE LOCAL DEALER ASSURES ME THAT THE DEFECT IS NOT A SAFETY ISSUE, YET I DON'T FEEL COMFORTABLE DRIVING THE CAR. THIS IS AN ONGOING PROBLEM.
NHTSA complaint #10127549 — an unverified report by a vehicle owner.
I AM THE OWNER OF A 2004 TOYOTA 4-RUNNER SE, THE DRIVER'S SEAT IS CONSTANTLY CLICKING AND SHIFTING UPON ACCELERATION, BRAKING AND TURNING. THE TECHNICIAN'S AT THE DEALER SAY IT IS OPERATING AS DESIGNED AND THEY ALL DO IT. THE CAR HAS 7500 MILES ON IT AND HAS BEEN TO THE DEALER 2 TIMES FOR THE SAME AND IT IS GOING BACK AGAIN FOR IT ON 5/27/05. I FEEL IF IT MOVING THIS MUCH WITH SUCH LOW MILEAGE WHAT WILL IT BE DOING IT A COUPLE OF YEARS FROM NOW. I FEEL IT IS DANGEROUS BECAUSE SOMETIME THE SEAT WILL ACTUALLY MOVE BACK A NOTCH WHILE ACCELERATING AND ALMOST CAUSE ME TO LOOSE CONTROL OF THE VEHICLE WHILE STEERING AROUND A CAR THAT HAD PULLED OUT IN FRONT OF ME. AS FOR THE ROTTEN EGG SMELL I ALSO GET THAT WHEN THE WINDOWS ARE OPEN MOSTLY AND IT IS VERY ANNOYING AS IS THE DRONNING OF THE DRIVETRAIN OR DIFFERENTIAL UPON ACCELERATION, THAT I HOPE WILL BE ADDRESSED AT THE NEXT SERVICE DATE ABOVE. I THINK TOYOTA SHOULD BE ABLE TO REPAIR A LOOSE SEAT IT IS RIDICULOUS WITH ALL THE TECHNOLOGY OUT THEIR THAT THERE IS NO REPAIR FOR SUCH A SIMPLE PROBLEM.
NHTSA complaint #10121685 — an unverified report by a vehicle owner.
NEW 2005 TOYOTA 4RUNNER 4X4 STARTED TO SHOW SEAT RATTLES AFTER 500 MILES. TALKED TO DEALER AND TWO SERVICE DEPARTMENTS, TOYOTA DEALERSHIPS HAS DEEMED THE SEAT RATTLE AN "INHERENT TOYOTA" PROBLEM. NO SERVICE CAN BE DONE UNTIL TOYOTA ISSUES TSBS. SINCE ALL NEW 4RUNNERS COME FROM JAPAN WITH THE RATTLE, SERVICE DEPT. DOES NOT KNOW HOW TO FIX. BUT MORE IMPROTANTLY, THEY WILL NOT FIX B/C ALL OTHER 4RUNNERS IN THE DEALERSHIP LOT COME WITH RATTLES. NOW, 1600 MILES AND TWO MOTHS OLD, THE DRIVER SEAT RATTLES MORE THAN EVER. THIS PROBLEM WAS "INHERENT" SINCE 2003 WHENT THE 4TH GENERATION 4RUNNER WAS COMPLETELY REDESIGNED. TONS OF UNHAPPY CUSTOMERS ON THE INTERNET "WWW.TOYOT-4RUNNER.ORG" ALL REPORT THE SAME PROBLEM AND SAME LACK OF "SERIVICE" FROM TOYOTA. NO QUALITY CONTROL BEFORE THE TRUCKS ARE DELIVERED? I FIND THIS HARD TO BELIEVE. DASHBOARD RATTLES ARE FIXED EASILY, WHY NOT A DRIVER SEAT? POSSIBLE SAFTEY CONCERN?
NHTSA complaint #10105838 — an unverified report by a vehicle owner.
WHILE DRIVING THE CONSUMER NOTICED THAT THE SEATS HEIGHT WAS NOT ADJUSTED PROPERLY. THE CONSUMER CONTACTED THE DEALER WHO ATTEMPTED TO REPAIR THE PROBLEM SEVERAL TIMES BUT WAS UNABLE TO PERMANENTLY CORRECT . *BF
NHTSA complaint #10097015 — an unverified report by a vehicle owner.
THE DRIVER'S SEAT POPS AND MOVES WHEN BRAKING OR TURNING CURVES (ESPECIALLY WHEN MAKING RIGHT TURNS). IT APPEARS TO BE COMING FROM THE BOTTOM OF THE SEAT AND AROUND THE FRONT "THIGH" PORTION OF THE SEAT.
NHTSA complaint #10102469 — an unverified report by a vehicle owner.
RELATED TO: MOST OF THE VEHICLE WHICH HAD POWER SEATS ON THE PASSENGER SITE. LAST EVENING, I LAID MY CELL PHONE AND WALLET ON THE PASSEGER SEAT BEFOR I STARTED THE ENGINE, WHILE I WAS BACKING OUT FROM THE PARKING LOT, I MADE A SMALL TURN, THIS MOVEMENT CAUSED MY CELL PHONE AND WALLET SLIDED DOWN TOWARD THE RIGHT SIDE ENDED UNDER THE RIGHT SEAT. SO I STOPED THE CAR AND BENDED OVER THE RIGHT SIDE TO GET THEM OUT WITH MY RIGHT HAND, SINCE THEY WERE UNDER THE SEAT, I WAS NOT ABLE TO EVEN REACH THEM. THEN I USED MY LEFT HAND, TRIED REACH THEM FROM UNDER THE SEAT. GUES WHAT HAPPENED? SINCE MY RIGHT HAND STILL ON THE RIGHT SITE OF THE SEAT, IT ACCIDENTLY PUSHED THE SEAT MOVE FORWARD BUTTON, THE SEAT WAS MOVING FORWARD WHILE MY LEFT HAND STILL UNDER THE SEAT. BECAUSE THERE IS A MATEL OBJECT WAS UNDER, IT HURT MY LEFT HAND BADLY, LUCKILY I REALIZED I WAS PUSHING THE BOTTON, I RELEASED IT ON TIME, SO THERE'S NO SERIOUS INJURE. HAD I NOT RELEASE MY RIGHT HAND ON TIME, I WOULD HAVE GOT A REAL SERIOUS INJURY. SO PLEASE START SOME OF YOUR INVESTIGATION. IF POSSIBLE MAKE A RECALL RECOMMENDATION TO THOSE VEHICLE WILL CAUSE THE SAME SAFTY THREAD. THANKS. YAN FANG CAO
NHTSA complaint #10086531 — an unverified report by a vehicle owner.
PROBLEMS WITH THE BOTTOM OF THE SEATS MOVING AROUND AS IF NOT IN THE LOCKED POSITION. THE VEHICLE ACCELERATED UP TO 5 MPH ALTHOUGH THE CONSUMER'S FOOT WAS NOT ON THE ACCELERATOR. AT TIMES WHILE SHIFTING FORM DRIVE TO NEUTRAL AND THEN REVERSE, THE ENGINE COULD BE HEARD REVVING UP THEN THE VEHICLE WOULD JERK BACKWARDS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO TEST DROVE THE VEHICLE. THE TECHNICIAN CONCLUDED THAT THE VEHICLE WAS PERFORMING AS DESIGNED AND REFUSED TO PROVIDE FURTHER ASSISTANCE.
NHTSA complaint #10079871 — an unverified report by a vehicle owner.
I HAVE A NEW TOYOTA 4 RUNNER SR5 PURCHASED IN APRIL 2004. THE DRIVERS SEAT IS LOOSE AND MOVES BACK AND FORTH WHEN YOU STEP ON THE BREAK OR GAS PEDDLE. THE SERVICE DEPARTMENT AT DAYTON TOYOTA HAS TOLD ME THAT IT IS A NORMAL CONDITION AND THERE IS NO REPAIR AVAILABLE. HE SHOWED ME OTHER 4 RUNNERS ON HIS LOT WITH THE SAME PROBLEM. I FIND IT VERY HARD TO BELIEVE THAT THESE VEHICLES CAN BE SOLD IN THIS CONDITION.
NHTSA complaint #10074823 — an unverified report by a vehicle owner.
THE FRONT DRIVER SEAT ON MY 4 RUNNER DOES NOT PROPERLY LOCK INTO PLACE. THE SEAT MOVES FORWARD AND BACKWARD ON THE TRACK IN CERTAIN POSITIONS UNDER BRAKING AND/OR ACCELERATION. AT FIRST THE DEALER SAID THEY WOULD REPLACE THE TRACK, BUT SINCE THEN THEY HAVE DECIDED TO DENY THAT THERE IS EVEN A PROBLEM. THE REGIONAL MANAGER DROPPED THE CASE OFF OF THEIR RECORDS WITHOUT EVEN TRYING TO SOLVE THE PROBLEM. THEY SAID IT MADE THEIR AVERAGES LOOK BAD.
NHTSA complaint #10064125 — an unverified report by a vehicle owner.
MANUAL SEAT OF 2003 4 RUNNER SPORT MODEL CONTINUALLY RETRACTS FROM ELEVATED POSITION. THIS MAKES IT DIFFICULT TO USE THE REAR VIEW MIRROR WHEN DRIVING. SINCE THE SEAT LOWERS WITHIN 15-30 MINUTES DEPENDING ON ROAD SURFACE THE SEAT MUST BE CONTINOUSLY RAISED, CREATING ANOTHER UNSAFE DIRVING SITUATION. SERVICE DEALER INDICATES THERE IS NO SOLUTION TO PROBLEM AND IT IS "SOMETHING I WILL HAVE TO LIVE WITH"!!
NHTSA complaint #10060724 — an unverified report by a vehicle owner.
I HAVE NOTICED MOVEMENT IN MY SEAT WHEN BRAKING AND ACCELERATING. MOVEMENT DOES NOT HAPPEN ALL THE TIME, BUT DOES HAPPEN OFTEN. I HAVE INFORMED MY DEALERSHIP, BUT HEY HAVE NOT FOUND THE PROBLEM WHILE THE CAR WAS PARKED. I STILL HAVE THE MOVEMENT PROBLEM AND I INTEND TO DOCUMENT THE PROBLEM ON MY WORK ORDER WHEN I GO IN FOR MY NEXT SERVICING, IN CASE I NEED THE DOCUMENTATION FOR LEMON LAW. HOPEFULLY IT WILL NOT COME TO THAT.
NHTSA complaint #10057071 — an unverified report by a vehicle owner.