Owners have filed 188 complaints
about the 2003 Toyota 4 Runner with NHTSA between 2002 and 2006.
The largest single group is the engine & cooling.
Across this model's run it ranks 2 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 91
Against the median year of the Toyota 4 Runner. 50 means typical for this
model; 100 means roughly double.
Severity — 25
4.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
91% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Toyota 4 Runner
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Exhaust System
3440.0%
Catalytic Convertor
2023.5%
Emission Control
78.2%
Driveline
67.1%
Recliner
55.9%
Engine
55.9%
Manifold/Header/Muffler/Tail Pipe
44.7%
Automatic Transmission
44.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
5553.9%
1,000 – 9,999 miles
2221.6%
10,000 – 24,999 miles
1211.8%
25,000 – 49,999 miles
109.8%
50,000 – 74,999 miles
11.0%
75,000 – 99,999 miles
11.0%
150,000+ miles
11.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2002peak 15Aug 2006
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 53,000 milesKeller, TXCrash2 injured
AIR BAGS:FRONTAL
VEHICLE WAS HIT WITH SIGNIFICANT IMPACT ON FRONT DRIVER'S SIDE. DRIVER SUSTAINED FACIAL LACERATIONS, RESTRAINED CHILD SUSTAINED SHOULDER/CLAVICLE INJURY. MINIMUM ESTIMATED DAMAGE TO VEHICLE IS $7000, NEITHER SIDE CURTAIN OR FRONT AIRBAGS DEPLOYED. FRONT AIRBAGS WOULD HAVE LIKELY PREVENTED INJURY TO DRIVER.
NHTSA complaint #10144883 — an unverified report by a vehicle owner.
SAN Anselmo, CA1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE DESIGN FLAW OF THE GAS PEDAL CAUSED INJURY TO THE CONSUMERS RIGHT KNEE AND LOWER BACK. *TC
NHTSA complaint #10108945 — an unverified report by a vehicle owner.
at 1 milesTampa, FL2 injured
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ROTTEN EGG (SULFUR) SMELL WITH CARBON MONOXIDE (CO) IN THE CABIN IS MAKING PASSENGERS SICK! (POISONED) I JUST DID A LITTLE RESEARCH ON THIS PROBLEM AND HAVE LEARNED THAT 60 COMPLAINTS HAVE BEEN SUBMITTED TO THE NHTSA FOR THIS SULFUR SMELL. HOWEVER WHAT EVERYONE IS FOCUSING ON IS THE SMELL OF ROTTEN EGG. THIS IS DISGUSTING AND POTENTIALLY DANGEROUS BUT THAT IS IT IS NOT WHAT WILL KILL YOU. THE CARBON MONOXIDE(CO)IS THE REAL DANGER BECAUSE IT IS WITHOUT ODOR AND DEADLY IT IS ALSO GETTING INTO THE CAR BY THE SAME MEANS AS THE OBVIOUS EGG SMELL. I WAS SO CONCERNED THAT I CONTACTED A ENVIROMENTAL COMPANY WHO CAME FOR A RIDE ALONG IN MY 2003 SR5 4RUNNER. THIS RIDE PROVED TO ME THAT(CO)IS INDEED ENTERING THE CABIN AND ALARMED THE TECH WHO CAME ALONG WITH A (CO)TESTER. AT ONE POINT HE YELLED "CLOSE THE F@#%@%& REAR WINDOW". I SAW THE READINGS GO OFF THE CHARTS DEPENDING ON THE CONFIGURATION OF THE WINDOWS. I DID NOT PAY FOR THIS TEST AS THEY WERE BEING KIND ENOUGH TO JUST SEE IF I HAD ANY (CO)ENTERING THE CABIN. THIS WAS ENOUGH FOR ME! I HAVE SINCE CONTACTED TOYOTA CUSTOMER SERVICE AND I AM WAITING TO HEAR FROM THE REGIONAL REP FROM FL. ANOTHER OPTION FOR PEOPLE TO FIND OUT ON THEIR OWN IS TO GO TO THE HOME DEPOT AND BUY A (CO) TESTER. THIS CAN BE PLUGGED INTO THE 110 OUTLET IN THE GLOVE BOX. I DID AND I DO NOT DRIVE WITH THE REAR WINDOW DOWN AT ALL ANY LONGER AND HAVE POSTPONED TRIPS OF LONGER THAN 50 MILES TO REDUCE EXPOSER TO THIS HARMFUL CHEMICAL. THIS IS A SERIOUS PROBLEM THAT MAY BE CORRECTED BY CHANGING THE LOCATION OF THE TAIL PIPE TO VENT TO THE SIDE OF THE VEHICLE. I HOPE THIS WILL GET THE PEOPLE (NHTSA) WHO ARE SUPPOSED TO BE PROFESSIONALS THAT PROTECT US "TO WAKE UP." IF SOMEONE ELSE COULD DO A SIMILAR TEST IN THEIR STATE WE COULD HAVE MORE AMMUNITION TO FIGHT TOYOTA. I HAVE FOUND OUT THAT THE EPA COMPANY WOULD DO A COMPLETE TEST WITH REPORT AND ALL FOR AROUND $340.00. I AM GOING TO SEE IF THE SERVICE REP WOULD DO THIS BUT I DOUBT IT.
NHTSA complaint #10078432 — an unverified report by a vehicle owner.
at 1 milesTampa, FL2 injured
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ROTTEN EGG SULFUR SMELL WITH CARBON MONOXIDE (CO) IN THE CABIN IS MAKING PASSENGERS SICK! (POISONED) I JUST DID A LITTLE RESEARCH ON THIS PROBLEM AND HAVE LEARNED THAT 60 COMPLAINTS HAVE BEEN SUBMITTED TO THE NHTSA FOR THIS SULFUR SMELL. HOWEVER WHAT EVERYONE IS FOCUSING ON IS THE SMELL OF ROTTEN EGG. THIS IS DISGUSTING AND POTENTIALLY DANGEROUS BUT THAT IS IT IS NOT WHAT WILL KILL YOU. THE CARBON MONOXIDE(CO)IS THE REAL DANGER BECAUSE IT IS WITHOUT ODOR AND DEADLY IT IS ALSO GETTING INTO THE CAR BY THE SAME MEANS AS THE OBVIOUS EGG SMELL. I WAS SO CONCERNED THAT I CONTACTED A ENVIROMENTAL COMPANY WHO CAME FOR A RIDE ALONG IN MY 2003 SR5 4RUNNER. THIS RIDE PROVED TO ME THAT(CO)IS INDEED ENTERING THE CABIN AND ALARMED THE TECH WHO CAME ALONG WITH A (CO)TESTER. AT ONE POINT HE YELLED "CLOSE THE F@#%@%& REAR WINDOW". I SAW THE READINGS GO OFF THE CHARTS DEPENDING ON THE CONFIGURATION OF THE WINDOWS. I DID NOT PAY FOR THIS TEST AS THEY WERE BEING KIND ENOUGH TO JUST SEE IF I HAD ANY (CO)ENTERING THE CABIN. THIS WAS ENOUGH FOR ME! I HAVE SINCE CONTACTED TOYOTA CUSTOMER SERVICE AND I AM WAITING TO HEAR FROM THE REGIONAL REP FROM FL. ANOTHER OPTION FOR PEOPLE TO FIND OUT ON THEIR OWN IS TO GO TO THE HOME DEPOT AND BUY A (CO) TESTER. THIS CAN BE PLUGGED INTO THE 110 OUTLET IN THE GLOVE BOX. I DID AND I DO NOT DRIVE WITH THE REAR WINDOW DOWN AT ALL ANY LONGER AND HAVE POSTPONED TRIPS OF LONGER THAN 50 MILES TO REDUCE EXPOSER TO THIS HARMFUL CHEMICAL. THIS IS A SERIOUS PROBLEM THAT MAY BE CORRECTED BY CHANGING THE LOCATION OF THE TAIL PIPE TO VENT TO THE SIDE OF THE VEHICLE. I HOPE THIS WILL GET THE PEOPLE (NHTSA) WHO ARE SUPPOSED TO BE PROFESSIONALS THAT PROTECT US "TO WAKE UP." IF SOMEONE ELSE COULD DO A SIMILAR TEST IN THEIR STATE WE COULD HAVE MORE AMMUNITION TO FIGHT TOYOTA. I HAVE FOUND OUT THAT THE EPA COMPANY WOULD DO A COMPLETE TEST WITH REPORT AND ALL FOR AROUND $340.00. I AM GOING TO SEE IF THE SERVICE REP WOULD DO THIS BUT I DOUBT IT.
NHTSA complaint #10078435 — an unverified report by a vehicle owner.
at 15 milesWoodbridge, VA4 injured
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TERRIBLE SULPHUR SMELL IN THE CABIN. WINDOWS ARE ALWAYS UP DUE TO 3 OF 4 MEMBERS HAVING ASTHMA. MAKES ALL PASSENGERS SICK TO STOMACHS AND HEADACHES. WANT FULL PURCHASE PRICE BACK FOR THIS VEHICLE. CANNOT DRIVE ANYLONGER. VERY UPSETTING FROM A TOYOTA PRODUCT. HAVE BEEN TO DEALER 3 TIMES.
NHTSA complaint #10068050 — an unverified report by a vehicle owner.
at 1 milesCoral Springs, FL3 injured
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 TOYOTA 4RUNNER V6 LIMITED - LARGE AMOUNTS OF EXHAUST FUMES IN THE CABIN. EXHAUST FUMES ARE EXPERIENCED REGARDLESS OF ADJUSTMENTS TO ENVIRONMENTAL CONTROLS, INCLUDING WHEN THE AIR CONDITIONER IS RUNNING AND RECIRCULATION ON. EXHAUST FUMES APPEAR TO BE FROM THE 4RUNNER. ALL OCCUPANTS BECOME NAUSEOUS AND EXPERIENCE SIGNIFICANT EYE IRRITATION. I HAVE SIGNIFICANT CONCERNS FOR THE SAFETY AND HEALTH OF MY FAMILY, SHORT AND LONG TERM. I HAVE DISCUSSED THIS ISSUE WITH TWO LOCAL TOYOTA DEALERS. THEY ARE UNABLE TO FIX THE PROBLEM AND APPEAR TO BE AVOIDING THE SPECIFIC ISSUE OF EXHAUST FUMES IN THE CABIN. THEY TRY TO REDIRECT THE ISSUE TO THE SULFUR SMELL THAT THE VEHICLE EMITS. I DON'T CARE ABOUT THE SULFUR SMELL, BUT I HAVE REAL CONCERNS ABOUT THE EXHAUST FUMES IN THE CABIN.
NHTSA complaint #10049497 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 35,000 milesCerritos, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
BRAKE PEDAL GOES AL THE WAY TO THE FLOOR WHEN SITTING AT A STOP . THE 4 RUNNER HAS 3 MASTERS AND ONE COMPLETE POWER BRAKE UNIT INSTALLED BY TOYOTA AND I STILL HAVE THE PROBLEM, TOYOTA STATED IT IS NORMAL.
NHTSA complaint #10165079 — an unverified report by a vehicle owner.
Forked River, NJ
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I PURCHASED A NEW 2003 4 RUNNER FROM TOMS RIVER TOYOTA. ALL SERVICE OF THE VEHICLE PERFORMED THERE. OVER A YEAR AGO WE COMPLAINED LOW A LOW BRAKE PEDAL. DEALER SAID NOTHING WAS DEFECTIVE. RECENTLY DEALER RECOMMENDED REAR BRAKE SERVICE. PROBLEM STILL NOT RESOLVED. ON LAST SERVICE VISIT THE DEALER ADVISED ME THAT TOYOTA ISSUED A SERVICE BULLETIN REQUIRING A PAD SPACER BEING INSTALLED. BUT NOW DUE THE MILEAGE BEING OVER THE 50000 MILE WARRANTY, DEALER REQUIRES >$ 250. BE PAID BY OWNER TO REPAIR THIS ISSUE. NO SUCH SERVICE BULLETINS WERE FOUND ON THIS WEBSITE SEARCH.
NHTSA complaint #10163213 — an unverified report by a vehicle owner.
at 81,000 milesOwings Mills, MD
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ALL FOUR OF MY DOOR LOCKS HAVE STOPPED WORKING WITH THE AUTOMATIC SYSTEM. EACH REQUIRED A NEW LOCK ACTUATOR TO BE INSTALLED ON EACH DOOR. THE FAILURES OCCURRED AT 26,598 (7/16/04) - FRONT DRIVER, 50,327 (6/10/05) - REAR RIGHT, 67,878 (12/30/05) - FRONT RIGHT, 81,435 (05/2006) - REAR DRIVER. IF A USER DOES NOT NOTICE THE FAILURE, THE POTENTIAL EXISTS FOR CHILDREN IN THE BACKSEAT TO OPEN THE DOOR - AS THE DRIVER BELIEVES THAT THE DOOR IS LOCKED, BUT IT IS NOT.
NHTSA complaint #10161070 — an unverified report by a vehicle owner.
Manchester, NH
CHILD SEAT
DT*: THE CONTACT STATED THE CHILD SEAT WILL NOT STAY SECURED IN THE VEHICLE. THE SEAT IS SECURED IN THE VEHICLE BY THE LATCH SYSTEM AND HAS BEEN INSPECTED BY A CHILD PASSENGER SAFETY TECHNICIAN. THE CHILD SEAT WOBBLES FROM SIDE TO SIDE WHILE OCCUPIED. THE MANUFACTURER HAS BEEN CONTACTED AND SENT A REPLACEMENT BASE HOWEVER THE REPLACEMENT BASE HAS THE SAME PROBLEM AS THE ORIGINAL. THE SEAT IS CURRENTLY NOT BEING USED. DOREL JUVENILE GROUP, EDDIE BAUER, MODEL # 22-630-BAL. DATE OF MANUFACTURE: FEBRUARY 6, 2006.
NHTSA complaint #10158018 — an unverified report by a vehicle owner.
at 45,000 milesLaurel, MD
TIRES:SIDEWALL
30 MONTH OLD 2003 TOYOTA 4 RUNNER SPORT. WENT TO USE SPARE TIRE FOR THE FIRST TIME BUT FOUND PLACES ON THE SIDEWALL WHERE THE RUBBER APPEARS TO BE MELTED. THE MARKS LOOK LIKE THEY CORRESPOND TO THE PLACES WHERE THE SPARE TIRE TOUCHES THE UNDERCARRIAGE OF THE VEHICLE WHEN THE SPARE TIRE IS STORED. IT LOOKS TO ME (AS A LAYMAN) THAT THE DAMAGE IS SIGNIFICANT ENOUGH THAT IT COMPROMISES THE SAFETY OF THE TIRE.
NHTSA complaint #10154514 — an unverified report by a vehicle owner.
at 45,000 milesLaurel, MD
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
30 MONTH OLD 2003 TOYOTA 4 RUNNER SPORT. WENT TO USE SPARE TIRE FOR THE FIRST TIME BUT FOUND PLACES ON THE SIDEWALL WHERE THE RUBBER APPEARS TO BE MELTED. THE MARKS LOOK LIKE THEY CORRESPOND TO THE PLACES WHERE THE SPARE TIRE TOUCHES THE UNDERCARRIAGE OF THE VEHICLE WHEN THE SPARE TIRE IS STORED. IT LOOKS TO ME (AS A LAYMAN) THAT THE DAMAGE IS SIGNIFICANT ENOUGH THAT IT COMPROMISES THE SAFETY OF THE TIRE.
NHTSA complaint #10154514 — an unverified report by a vehicle owner.
Irving, TX
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I WAS SOLD PRE-OWNED TOYOTA 4RUNNER WITHOUT ITS BEING INSPECTED AND THEN I FELT ILL TREATED TO BE RECALLED TO SIGN A NEW PURCHASE AGREEMENT WITH AN INCREASED INTEREST PERCENTAGE, JUST BECAUSE I AM BLACK!
NHTSA complaint #10152081 — an unverified report by a vehicle owner.
Irving, TX
WHEELS:HUB
I WAS SOLD PRE-OWNED TOYOTA 4RUNNER WITHOUT ITS BEING INSPECTED AND THEN I FELT ILL TREATED TO BE RECALLED TO SIGN A NEW PURCHASE AGREEMENT WITH AN INCREASED INTEREST PERCENTAGE, JUST BECAUSE I AM BLACK!
NHTSA complaint #10152081 — an unverified report by a vehicle owner.
Irving, TX
STRUCTURE:BODY:ROOF AND PILLARS
I WAS SOLD PRE-OWNED TOYOTA 4RUNNER WITHOUT ITS BEING INSPECTED AND THEN I FELT ILL TREATED TO BE RECALLED TO SIGN A NEW PURCHASE AGREEMENT WITH AN INCREASED INTEREST PERCENTAGE, JUST BECAUSE I AM BLACK!
NHTSA complaint #10152081 — an unverified report by a vehicle owner.
Indian Harbour Beach, FL
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF/MOONROOF LEAKS AROUND GLASS RUBBER SEAL--SEVERE CORROSION, METAL DEFORMED, EFFECTS OPERATION.
NHTSA complaint #10150058 — an unverified report by a vehicle owner.
Glagary, AL
TRAILER HITCHES
2003 TOYOTA 4 RUNNER TRAILER HITCH CAME APART. *TS WHEN THE TRAILER CAME APART IT STRUCK THE VEHICLE IN THE REAR. THE TRAILER REMAINED ATTACHED TO THE VEHICLE BY THE SAFETY CHAINS . THE RECEIVER BALL SLID OUT OF THE RECEIVER OF THE HITCH DUE TO THE CLIP COMING OFF PIN AND PIN FALLING OUT.
NHTSA complaint #10147524 — an unverified report by a vehicle owner.
at 53,000 milesKeller, TXCrash2 injured
AIR BAGS:FRONTAL
VEHICLE WAS HIT WITH SIGNIFICANT IMPACT ON FRONT DRIVER'S SIDE. DRIVER SUSTAINED FACIAL LACERATIONS, RESTRAINED CHILD SUSTAINED SHOULDER/CLAVICLE INJURY. MINIMUM ESTIMATED DAMAGE TO VEHICLE IS $7000, NEITHER SIDE CURTAIN OR FRONT AIRBAGS DEPLOYED. FRONT AIRBAGS WOULD HAVE LIKELY PREVENTED INJURY TO DRIVER.
NHTSA complaint #10144883 — an unverified report by a vehicle owner.
LOS Angeles, CA
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED AT THE VERY PASSENGER EDGE MIDWAY AFTER HAVING THE VEHICLE FOR 9 MOS NEW. THE CRACK PROPOGATED INWARD. UNDER WARRANTY AND REPLACED. TWO MONTHS LATER, SAME EXACT THING HAPPENED, STILL UNDER WARRANTY, REPLACED. YEAR AND A HALF LATER, SAME EXACT THING, SAME EXACT PLACE, NOT UNDER WARRANTY, NOW ALL OF A SUDDEN IT WAS A STONE CHIP AND I HAVE TO PAY FOR THE NEW WINDSHIELD. I BEG TO DIFFER.
NHTSA complaint #10143030 — an unverified report by a vehicle owner.
Sunray, TX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INFO COPY LTR FWD TO TOYOTA REGARDING FRONT SUSPENSION LOWER BALL JOINT RECALL, CUSTOMER DISSATISFIED W/QUALITY OF CURRENT TOYOTA VEHICLES. *TS **REFERENCE 10140998*** ON 2 OCCASIONS, THE STARTER WOULD ONLY CLICK. THE VSC, TRAC, VSC OFF AND ABS LIGHTS ILLUMINATED AND STAYED ON FOR A COUPLE OF DAYS AND FINALLY WENT OFF ON THEIR OWN. TWO WEEKS LATER THE LIGHTS ILLUMINATED AGAIN, THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND UPON INSPECTION, THEY DETERMINED A SENSOR INSIDE THE RIGHT WHEEL AREA HAD BEEN DAMAGED. THE DEALER CLAIMED THE CONSUMER RAN OVER SOMETHING. THE CONSUMER REFUSED TO PAY FOR THE REPAIRS. THE DEALER DID INFORM THE CONSUMER IF THE REPAIRS WERE NOT MADE THE ANTI-LOCK BRAKE SYSTEM WOULD NOT WORK.
NHTSA complaint #10141001 — an unverified report by a vehicle owner.
Sunray, TX
ELECTRICAL SYSTEM:STARTER ASSEMBLY
INFO COPY LTR FWD TO TOYOTA REGARDING FRONT SUSPENSION LOWER BALL JOINT RECALL, CUSTOMER DISSATISFIED W/QUALITY OF CURRENT TOYOTA VEHICLES. *TS **REFERENCE 10140998*** ON 2 OCCASIONS, THE STARTER WOULD ONLY CLICK. THE VSC, TRAC, VSC OFF AND ABS LIGHTS ILLUMINATED AND STAYED ON FOR A COUPLE OF DAYS AND FINALLY WENT OFF ON THEIR OWN. TWO WEEKS LATER THE LIGHTS ILLUMINATED AGAIN, THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND UPON INSPECTION, THEY DETERMINED A SENSOR INSIDE THE RIGHT WHEEL AREA HAD BEEN DAMAGED. THE DEALER CLAIMED THE CONSUMER RAN OVER SOMETHING. THE CONSUMER REFUSED TO PAY FOR THE REPAIRS. THE DEALER DID INFORM THE CONSUMER IF THE REPAIRS WERE NOT MADE THE ANTI-LOCK BRAKE SYSTEM WOULD NOT WORK.
NHTSA complaint #10141001 — an unverified report by a vehicle owner.
2003 TOYOTA 4RUNNER: JACK AND EQUIPMENT ARE NOT SAFE AND SUITABLE FOR THIS TYPE OF TRUCK. I HAVE HAD TO USE THE JACK EQUIPMENT 2 TIMES TO CHANGE FLATS, THE FIRST TIME THE EQUIPMENT DOES NOT RAISE THE FRONT OF THE CAR HIGH ENOUGH TO CHANGE THE TIRE AND THE WAND USED TO JACK IT UP BENT IN HALF. THE SECOND TIME THE WAND BENT AGAIN AND THE SCREWS TO CONNECT THE WAND WERE STRIPPED CAUSING AN UNSAFE PLACE TO CHANGE THE TIRE. THE EQUIPMENT IS NOT SUITABLE FOR THIS SIZE TRUCK.
NHTSA complaint #10139249 — an unverified report by a vehicle owner.
Mahopac, NY
UNKNOWN OR OTHER
PROBLEMS CONCERNING THE MANUAL ON HOW TO ACCESS THE SPARE TIRE EQUIPMENT ON THE 2003 TOYOTA 4 RUNNER.***NO ANSWER REQUIRED***. *MR THE MANUAL'S DIRECTION AND GRAPHICS WERE VERY DIFFERENT FROM HOW THE CONSUMER HAD TO ACCESS THE SPARE ON HIS VEHICLE. THE ARM TO THE JACK USED TO JACK UP THE CAR REQUIRED IT TO BE SCREWED TOGETHER AND WAS NOT HEAVY ENOUGH GAUGE TO JACK UP THE CONSUMER'S SUV. THE JACK DID NOT RISE HIGH ENOUGH TO REMOVE THE TIRE. THE CONSUMER BELIEVES THE JACK AND TOOLS PROVIDED TO CHANGE THE TIRE WERE INFERIOR AND INEFFECTIVE.
NHTSA complaint #10127961 — an unverified report by a vehicle owner.
Scottsdale, AZ
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
EXHAUST SYSTEM EMITS A SULPHUR SMELL THAT COMES INTO THE SEATING AREA
NHTSA complaint #10124959 — an unverified report by a vehicle owner.
at 6,000 milesSaltillo, MS
STEERING
VIBRATION IN STEERING. DEALER CANNOT FIX. WENT TO ARBITRATION AND LOST DUE TO BIASED INVESTIGATOR AND POLICY THAT WOULD NOT ALLOW ARBITRATOR TO DRIVE THE VEHICLE. TWO OTHER DEALERS ACKNOWLEDGE THE VIBRATION BUT SAY IT IS DESIGNED THAT WAY!--ALSO MILEAGE COMPUTER INACCURATE AND EXCESSIVE WIND NOISE.
NHTSA complaint #10121429 — an unverified report by a vehicle owner.
at 6,000 milesSaltillo, MS
STRUCTURE:BODY
VIBRATION IN STEERING. DEALER CANNOT FIX. WENT TO ARBITRATION AND LOST DUE TO BIASED INVESTIGATOR AND POLICY THAT WOULD NOT ALLOW ARBITRATOR TO DRIVE THE VEHICLE. TWO OTHER DEALERS ACKNOWLEDGE THE VIBRATION BUT SAY IT IS DESIGNED THAT WAY!--ALSO MILEAGE COMPUTER INACCURATE AND EXCESSIVE WIND NOISE.
NHTSA complaint #10121429 — an unverified report by a vehicle owner.
at 6,000 milesSaltillo, MS
FUEL SYSTEM, OTHER
VIBRATION IN STEERING. DEALER CANNOT FIX. WENT TO ARBITRATION AND LOST DUE TO BIASED INVESTIGATOR AND POLICY THAT WOULD NOT ALLOW ARBITRATOR TO DRIVE THE VEHICLE. TWO OTHER DEALERS ACKNOWLEDGE THE VIBRATION BUT SAY IT IS DESIGNED THAT WAY!--ALSO MILEAGE COMPUTER INACCURATE AND EXCESSIVE WIND NOISE.
NHTSA complaint #10121429 — an unverified report by a vehicle owner.
at 9,000 milesBarrie, 00
POWER TRAIN:DRIVELINE:DRIVESHAFT
I PRESENTLY HAVE MY 2003 4 RUNNER V8 LIMITED IN FOR THE SECOND TIME IN LESS THEN A YEAR FOR AIR SUSPENSION PROBLEMS. IN BOTH CASES THE AIR SUSPENSION STAYS IN THE FULLY INFLATED POSITION. THEY REPLACED THE COMPRESSOR THE FIRST TIME IN (21 DAYS TO GET PARTS), AND THIS TIME THEY TELL ME IT?S THE AIR RELEASE PORTION OF THE COMPRESSOR. WHICH MEANS THEIR REPLACING THE COMPRESSOR AGAIN (7 DAYS AND COUNTING WAITING FOR PARTS). I ALSO HAD THE VEHICLE IN FOR A WOBBLING SOUND, THE PROBLEM WAS A DRIVESHAFT THAT WAS INSTALLED BACKWARDS ON THE ASSEMBLY LINE. TOYOTA INDICATED THAT THIS OCCURS ONCE IN A WHILE DURING ASSEMBLY.
NHTSA complaint #10116791 — an unverified report by a vehicle owner.
at 9,000 milesBarrie, 00
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
I PRESENTLY HAVE MY 2003 4 RUNNER V8 LIMITED IN FOR THE SECOND TIME IN LESS THEN A YEAR FOR AIR SUSPENSION PROBLEMS. IN BOTH CASES THE AIR SUSPENSION STAYS IN THE FULLY INFLATED POSITION. THEY REPLACED THE COMPRESSOR THE FIRST TIME IN (21 DAYS TO GET PARTS), AND THIS TIME THEY TELL ME IT?S THE AIR RELEASE PORTION OF THE COMPRESSOR. WHICH MEANS THEIR REPLACING THE COMPRESSOR AGAIN (7 DAYS AND COUNTING WAITING FOR PARTS). I ALSO HAD THE VEHICLE IN FOR A WOBBLING SOUND, THE PROBLEM WAS A DRIVESHAFT THAT WAS INSTALLED BACKWARDS ON THE ASSEMBLY LINE. TOYOTA INDICATED THAT THIS OCCURS ONCE IN A WHILE DURING ASSEMBLY.
NHTSA complaint #10116791 — an unverified report by a vehicle owner.
HVAC BLOWER FAN FAILED AFTER TWO YEARS OF OWNERSHIP. UNFORTUNATELY VEHICLE MILEAGE EXCEEDS WARRANTY PERIOD. DEALER SAID THAT FAILURE WAS DUE TO NOT CLEARING SNOW FROM HOOD, THEREBY BLOCKING AIR TO FAN. HOWEVER, VEHICLE IS GARAGED AND NOT SUBJECT TO ELEMENTS. MECHANIC INDICATED THAT HE HAD SEEN OTHER SIMILAR FAILURES AND THAT THEY WERE DUE TO SEEPAGE OF WATER INTO BLOWER HOUSING AND SUBSEQUENT FREEZING.
NHTSA complaint #10116496 — an unverified report by a vehicle owner.
Brooklyn, NY
ENGINE AND ENGINE COOLING
I BOUGHT A NEW TOYATO 4 RUNNER AND THE VEHICLE SMELL CONSTANTLY. I SPOKE WITH TOYOTA AND THEY ASK ME TO CHANGE MY GAS TYPE TO A MORE EXPENSIVE ONE. THIS IS RIDICULOUS THAT I HAVE TO BE DRIVING MY FAMILY AROUND IN A SMELLY TRUCK. HELP
NHTSA complaint #10111886 — an unverified report by a vehicle owner.