FaultScore

2002 Toyota Camry equipment problems

13 of the 1,183 complaints about the 2002 Toyota Camry are about the equipment — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 19,000 miles.

D

13

Complaints

2

Crashes

0

Fires

0

Injuries

Exactly what failed

Equipment 6 46.2%
Radio/Tape Deck/Cd Etc. 3 23.1%
AIR Conditioner 3 23.1%
Labels 1 7.7%

Equipment & Accessories across every Toyota Camry year

1991 23 9.8%
1994 13 5.5%
1996 17 7.2%
1997 11 4.7%
1998 13 5.5%
1999 13 5.5%
2000 14 6.0%
2002 13 5.5%
2003 14 6.0%
2004 13 5.5%
2005 25 10.6%
2007 34 14.5%
2009 20 8.5%
2010 12 5.1%

What owners said

Filed with NHTSA, in their own words.

Biloxi, MS

EQUIPMENT

I RECEIVED A LETTER IN THE MAIL STATING THERE WAS A RECALL FOR MY SUNROOF MADE BY WEBASTO. THE SERIAL NUMBER OF MY SUNROOF IS BETWEEN THE RANGE OF 6000000 TO 6396298. I WOULD LIKE TO HAVE IT REPLACED IF THAT IS THE CASE, PLEASE.

NHTSA complaint #10390555 — an unverified report by a vehicle owner.

at 19,000 miles Highland Park, IL Crash

EQUIPMENT

TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE DRIVER WAS INVOLVED IN A CRASH IN MAY 2009. THE CONTACT DROVE 3 MPH IN HER DRIVEWAY AND TURNED HER VEHICLE AROUND WHEN THE VEHICLE ACCELERATED UP TO 40 MPH ON ITS OWN AND CRASHED INTO A FENCE. THE DRIVER WAS THROWN FROM THE CAR INTO HER NEIGHBORS YARD. THE DRIVER WAS VERY SORE FROM THE CRASH BUT DID NOT GO TO THE HOSPITAL. THE DEALER STATED THAT THEY WOULD DOCUMENT THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 19,000. THE CURRENT MILEAGE WAS 20,000.

NHTSA complaint #10313821 — an unverified report by a vehicle owner.

at 65,000 miles Dayton, OH

EQUIPMENT

SECOND TIME IN THE 8 YEARS THAT WE HAVE OWNED OUR 2002 TOYOTA CAMRY THE CHROME PLATING ON THE INTERIOR DOOR HANDLES ARE STARTING TO PEEL AGAIN CREATING A HAND CUTTING HAZARD. FIRST TIME THEY WERE REPLACED UNDER WARRANTY. I TALKED TO A SERVICE REP AT TOYOTA DEALERSHIP AND HE SAID HE HAS SEEN MANY DO THIS. MY WIFE AND NUMEROUS OTHER PEOPLE HAVE BEEN CUT BECAUSE OF THIS MANUFACTURER DEFECT. TOYOTA REFUSES TO CORRECT PROBLEM AND I REFUSE TO PAY MONEY TO PAY FOR OTHER DEFECTIVE PARTS ONLY TO DO THE SAME THING IN THE FUTURE.

NHTSA complaint #10313962 — an unverified report by a vehicle owner.

at 15,000 miles Northridge, CA

EQUIPMENT

2002 TOYOTA V6 SE; FRONT BRAKE DISCS CAUSED SEVERE STEERING WHEEL SHAKING WHEN SLOWING FROM 40 TO 35 MPH. DEALER ORIGINALLY REPLACED ALL FRONT BRAKE SYSTEM AT ABOUT 15000 MILES UNDER A TOYOTA BULLETIN. AT 60,000 MILES BEGAN TO HAVE SAME PROBLEM WHICH BECAME UNCONTROLLABLE AT ABOUT 75,000 MILES. OUT OF WARRANTY, SO OWNER REPLACED FRONT ROTORS AND PROBLEM SEEMS TO BE CORRECTED.... NO TOYOTA RECALL.....

NHTSA complaint #10292368 — an unverified report by a vehicle owner.

Madison, MS

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

I HAVE A 2002 TOYOTA CAMRY. THE REAR BACK SPEAKERS DISINTEGRATED! THEY CRACKED AND THEN JUST CRUMBLED WHEN I TOUCHED THEM.

NHTSA complaint #10235374 — an unverified report by a vehicle owner.

at 22,918 miles Hays, KS

EQUIPMENT:APPLIANCE:AIR CONDITIONER

MY 2002 CAMRY HAS BEEN A GREAT CAR EXCEPT FOR THE FOUL ODOR COMING FROM THE AIR CONDITIONER. I HAVE CONTACTED THE DEALER AS WELL AS TOYOTA ABOUT THIS PROBLEM SEVERAL TIMES BUT NOTHING HAS BEEN FIXED. WE ARE STILL DEALING WITH THE ODOR FROM THE AIR CONDITIONER.

NHTSA complaint #10182434 — an unverified report by a vehicle owner.

at 60 miles Matawan, NJ

EQUIPMENT

SEVERE VIBRATION IN STEERING WHEN BRAKES APPLIED 20+ MONTHS AFTER PURCHASE. BROUGHT TO DEALER, DEFORMED ROTORS, MACHINED FRONT DISC BRAKES & REPLACED PADS. WHEN BRAKING AFTER THIS, VEHICLE PULLED TO THE LEFT. 24 MONTHS LATER HAD SAME SEVERE VIBRATION/BRAKES AGAIN. RESEARCHED COMPLAINTS NHTSA SITE..MANY HAVE SAME COMPLAINT TO DEALER AGAIN & THEY WANTED TO CHARGE ME $99 TO DIAGNOSE. I SAID NO & THE MGR STEVE SAID WE DON'T CHARGE THAT FEE FOR BRAKES. I ADVISED I KNEW OF TSB'S ISSUED FOR THIS CAR & SHOULDN'T HAVE SAME PROBLEM FROM 2 YRS AGO. HE SAID ONLY 1 YR WARRANTY ON PREV WORK, BUT HE WOULD TAKE A LOOK. HE SAID MY ROTORS WERE WARPED & COULD NOT BE MACHINED AGAIN, ONLY REPLACED, HOWEVER BRAKE PADS ARE REPLACED WHEN THEY ARE 2 ML & MINE WERE AT 7-8, & SAFE SO EITHER REPLACE ROTORS & PADS $469 LIVE W/ VIBRATION UNTIL PADS WORN DOWN TO 2 ML THEN DO BRAKE JOBE. I ADVISED I KNEW OF TSB'S FOR THIS PROBLEM & HE SAID HE ALREADY CHECKED & THERE AREN'T. I SAID CHECK AGAIN & AFTER WAITING TOLD ME THERE WAS A TSB BUT IT HAD EXPIRED BUT IN AN ACT OF "GOOD WILL" HE WOULD ORDER THE PART AND DO THE REPAIR TO BOTH FRONT BRAKES FREE. I MADE AN APPT & WENT FOR REPAIR. REPAIR ORDER SAID ONLY ONE SIDE ROTOR AND PAD REPLACED. NOW WHEN I APPROACH HGWY SPEED OF 60-65 MPH, STEERING WHEEL SHIMMIES. PEOPLE ARE HAVING ACCIDENTS DUE TO THESE BRAKE PROBLEMS ACCORDING TO NHTSA COMPLAINTS & NOTHING IS BEING DONE! I WORRY SOMEONE WILL BE HURT BECAUSE THIS PROBLEM IS NOT DEEMED WORTHY OF A RECALL. THE DESIGN OF THE BRAKES IS A PROBLEM.

NHTSA complaint #10139151 — an unverified report by a vehicle owner.

Kerrville, TX

EQUIPMENT:OTHER:LABELS

CONTINENTAL TOURING CONTACT AS TIRES EXPERIENCED TIRE FAILURE, 2 FRONT TIRES HAVE SAME WEAR PATTERN. THE STEEL CABLE WAS EXPOSED. *BF THE CONSUMER WAS TOLD THAT THE TIRES SEEMED AS IF THEY WERE RUNNING WHILE UNDER INFLATED AS THE OUTSIDE EDGES ON ALL FOUR TIRES WERE WORN. THE RECOMMENDED PRESSURE ON THE DOOR FRAME WAS CONFLICTING WITH THE INFORMATION ON THE TIRE. *SC

NHTSA complaint #10853669 — an unverified report by a vehicle owner.

Mifflin, PA Crash 1 killed

EQUIPMENT

MY WIFE WAS DRIVING A 2002 CAMRY LE, WENT OFF THE ROAD AND STRUCK A TREE ON THE PASSENGERS SIDE FRONT DOOR. SHE HAD MASSIVE HEAD INJURIES AND DID NOT SURVIVE THE CRASH. NONE OF THE FRONTAL AIRBAGS OPENED ON SUCH A SEVERE IMPACT. AS IT MIGHT SEEM INITIALLY THAT THESE WERE FRONTAL AIRBAGS, BUT I HAVE SEEN A 2000 COROLLA WHERE THE IMPACT WAS ON THE DRIVERS SIDE REAR DOOR AND BOTH THE FRONTAL AIRBAGS HAD DEPLOYED. I DON'T UNDERSTAND HOW A 2002 CAMARY THAT IS SUPPOSED BE A NEWER, BETTER CAR THAN A 2000 COROLLA, FAILED TO HAVE ITS AIRBAGS DEPLOY WHEN THE IMPACT WAS ON THE PASSANGERS SIDE; WHERE ON A COROLLA ALTHOUGH THE IMPACT WAS ON THE DRIVER SIDE REAR DOOR; THE PASSENGER SIDE AIRBAG DEPLOYED.

NHTSA complaint #10079122 — an unverified report by a vehicle owner.

at 35,000 miles Lovettsville, VA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

02/23/04, DEALER'S INVOICE TOCS12154: 04/19/04, DEALER'S INVOICE TOCS14794. THE CD AND TAPE PLAYER WENT BAD BEFORE THE CAR WAS TWO YEARS OLD. I DID NOT DISCOVER THIS UNTIL THERE WAS 37,000 MILES ON THE CAR. THE WARRANTY RAN OUT AT 35,000 MILES. THE CD/TAPE PLAYER PART OF THE RADIO WAS NOT EVEN USED FOR A COUPLE OF MONTHS, SO I WAS NOT AWARE THERE WAS A PROBLEM UNTIL AFTER THE WARRANTY EXPIRED. THE DEALER CHARGED ME $250.00 FOR A "USED" RADIO THEY ORDERED FROM THE MANUFACTURER (A NEW RADIO WAS GOING TO COST $850.00). THEY WERE KIND ENOUGH TO NOT CHARGE ME FOR THE INSTALLATION. SINCE TOYOTA DOES NOT MAKE THE RADIOS INSTALLED IN THEIR VEHICLES, TOYOTA WOULD NOT HELP ME WITH MY PROBLEM. 03-08-04, DEALER'S INVOICE TOCS12900:I HAVE A PROBLEM WITH THE BRAKE SYSTEM THAT CONCERNS ME MORE THAN THE RADIO MALFUNCTION. THERE IS A VIABRATION WHEN I SLOW DOWN TO STOP THE CAR. I TOOK MY CAR TO THE DEALER TO HAVE THIS CHECKED. THEY RECOMMENDED THAT THE FRONT ROTORS BE TURNED (FOR $170.00) AND THAT THE REAR BRAKE DRUMS BE RESURFACED (FOR $127.50) BY THE TIME THE DEALER CHECKED THIS FOR ME, THE CAR HAD 38,363 MILES. THE WARRANTY EXPIRED AT 35,000 MILES! NEITHER THE DEALER NOR TOYOTA WILL DO ANYTHING ABOUT THE BRAKES. THEY CONSIDERED IT TO BE "NORMAL" WEAR AN TEAR. I HAVE NEVER HAD A RADIO GO BAD IN ANY OTHER CAR I HAVE OWNED. MY SUBARU IMPREZZA IS OVER 10 YEARS OLD! THE IMPREZZE STILL HAD ITS ORIGINAL BRAKES!

NHTSA complaint #10072805 — an unverified report by a vehicle owner.

at 3,500 miles Memphis, TN

EQUIPMENT:APPLIANCE:AIR CONDITIONER

WHEN DRIVING AT LOW SPEEDS, THE VEHICLE SURGED FORWARD WITHOUT WARNING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC CHANGED THE COMPUTER IN THE VEHICLE. *AK THE A/C DID NOT COOL PROPERLY, THE VEHICLE LUNGED FORWARD AND BACKWARDS. THE CONSUMER WAS UNABLE TO STOP THE VEHICLE. SUDDEN ACCELERATION ALSO OCCURED WHEN BRAKING. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM, EVEN AFTER 443 MILES OF DRIVING THE VEHICLE. *SC

NHTSA complaint #10062931 — an unverified report by a vehicle owner.

at 17,000 miles Lake Worth, FL

EQUIPMENT:APPLIANCE:AIR CONDITIONER

WHILE PARKED VEHICLE WAS STARTED AND ENGINE ROARED AND SURGED FORWARD. CONSUMER HAD TO USE EXTREME FORCE TO KEEP THE VEHICLE FROM MOVING. ALSO, WHEN AIR CONDITIONER WAS ON AND TURNED OFF AND BACK ON AGAIN THERE WAS A FOUL ODOR COMING FROM THE VENTS.

NHTSA complaint #10063000 — an unverified report by a vehicle owner.

at 24,000 miles Newark, NJ

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THE VEHICLE IS SLIPPING OUT OF GEAR. THERE IS A LEAK IN THE TRANSMISSION LINE. THIS IS CAUSING A DELAY IN ACCELERATION. DEALER REPLACED THE TRANSMISSION LINE, AND 5,000 MILES LATER TRANSMISSION LINE WAS LEAKING AGAIN. ALSO, RADIO WAS REPLACED THREE TIMES DUE TO BURNING SMELL, AND RADIO STAYING ON WHEN ENGINE IS OFF.

NHTSA complaint #10062862 — an unverified report by a vehicle owner.

Other 2002 Toyota Camry problems

← Full 2002 Toyota Camry report