2021 Toyota Camry airbag problems

AIR BAGS

I went to a toyota dealership June 24th to have my car checked for the airbag recall. They told me my car did have the recall on it and that they would have to order the part. I haven't heard anything from them at all.

NHTSA complaint #11750599 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.

NHTSA complaint #11729674 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA complaint #11726673 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part to do the recall repair was not yet available. The contact had not experienced a failure.

NHTSA complaint #11726494 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been calling the local dealer for more than two years after the air bag warning illuminated. The warning light remained illuminated while driving. The contact was advised by the dealer that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been contacted. The failure mileage was unknown.

NHTSA complaint #11722317 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer twic,e and the recall repair was not performed. The contact stated that the dealer had brushed him off. The manufacturer was not notified of the issue. The contact had not experienced a failure.

NHTSA complaint #11715547 — an unverified report by a vehicle owner.

AIR BAGS

There is an airbag recall with no remedy available. I’m very concerned about driving my car without this being fixed. Toyota shows the parts should have been available by now. How can they allow this to go unfixed when they are putting lives at risk? I called my dealer and they said it wasn’t fixable yet.

NHTSA complaint #11703612 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11703775 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11701208 — an unverified report by a vehicle owner.

AIR BAGS

I own a 2021 Toyota Camry XSE (VIN: [XXX] ) with a malfunction in the SRS airbag system related to the front passenger seat frame Occupant Classification System (OCS) sensor. The airbag warning light remains on, and diagnostics indicate a failure in the OCS sensor that could prevent the passenger airbag from deploying correctly, or could deploy it at the wrong time during a collision. I contacted Toyota for assistance, but they declined to cover the repair, stating the vehicle is out of warranty and not covered under any current recall or extended warranty. However, this is a critical safety issue that affects the airbag system’s ability to protect occupants properly. I’ve discovered that Toyota has already issued multiple airbag- and sensor-related recalls in recent years, including: – The Takata inflator recall, affecting many Toyota models for potentially explosive airbag inflators. – A December 2023 recall for approximately 1 million Toyota and Lexus vehicles (model years 2020-2022) due to a front passenger seat OCS sensor defect—the same component involved in my Camry’s issue. – A June 2024 recall of about 145,000 U.S. vehicles (certain 2024 SUVs/hybrids) for side-curtain airbags that may not deploy correctly. – A January 2025 recall affecting 2023 Toyota and Lexus vehicles for steering-column spiral cable defects that could prevent the driver’s airbag from deploying. Given these ongoing airbag and OCS sensor problems across multiple Toyota models and years, it appears my 2021 Camry may suffer from a related or similar defect. I am requesting that NHTSA investigate whether this issue should be included in or trigger an expansion of existing Toyota airbag recalls. Toyota’s refusal to assist despite the safety risk raises concern that other 2021 Camry owners could be affected without being aware of the danger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11695516 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts for the recall repair were not yet available. In addition, the contact stated that several times the vehicle was taken to the dealer for a scheduled service appointment, and the contact was informed that the parts were still not available for the recall repair. The contact stated that the recall was initiated in 2023, and that parts were still not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure regarding the unrepaired recall.

NHTSA complaint #11693838 — an unverified report by a vehicle owner.

AIR BAGS

THIS FIRST PORTION OF THE DESCRIPTION IF AN ENGLISH TRANSLATION FROM THE LATTER PART, WHICH WAS RECEIVED IN SPANISH. Complaint to NHTSA – Unresolved Recall on 2021 Toyota Camry I own a used 2021 Toyota Camry purchased from an authorized Toyota dealer. After purchase, I discovered that the vehicle has an open recall related to the airbag system. According to information from NHTSA, there is currently no solution available from the manufacturer. My concern is twofold: 1. The vehicle makes a constant daily noise, apparently related to the problem reported in the recall, which increases my distrust in the car's safety. 2. The dealership did not inform me before purchase about the existence of this active, unrepaired recall, which I consider a serious lack of transparency and a safety risk to consumers. This puts me in a situation of road safety concerns, as I am driving a vehicle that does not meet minimum safety standards due to a defect recognized by the manufacturer, but with no available remedy. I request that NHTSA: Investigate the case and confirm whether Toyota and the dealership are complying with their notification and transparency obligations. Demand that the manufacturer provide a clear and timely solution to this recall, as consumers should not be driving a defective vehicle without alternatives. Strengthen consumer protection mechanisms so that no dealership can sell vehicles with open recalls and no repairs available without explicitly informing the buyer. I trust that NHTSA can intervene, as this is a public safety risk that affects not only me as the owner, but also my passengers and other drivers on the road. para NHTSA – Recall sin solución en Toyota Camry 2021 Soy propietario de un Toyota Camry 2021 (usado) adquirido en un concesionario oficial de Toyota. Después de la compra, descubrí que el vehículo tiene un recall abierto relacionado con el sistema de bolsas de aire. Según la información de NHTSA, actualmente no existe una solución disponible por parte del fabricante. Mi preocupaci

NHTSA complaint #11688926 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA complaint #11688122 — an unverified report by a vehicle owner.

AIR BAGS

Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available

NHTSA complaint #11688201 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11685778 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11683267 — an unverified report by a vehicle owner.

AIR BAGS

Took my car in to the dealership when the SRS light came on. Dealership initially said it was due to damage to the electrical harness We paid over 8000 for repairs and got our car back. We had to take the vehicle back 2 more times as the light kept coming back on. The final fix the dealership did to finally make the SRS light stop coming back is the same thing for the fix for the recall for the SRS in Toyotas even though my vin is not on the list

NHTSA complaint #11677918 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The failure mileage was approximately 149,000. VIN tool confirms parts not available.

NHTSA complaint #11668956 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11668560 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA complaint #11663668 — an unverified report by a vehicle owner.

AIR BAGS

Lack of solution for old recall

NHTSA complaint #11662656 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11660391 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11657273 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11657349 — an unverified report by a vehicle owner.

AIR BAGS

Dear NHTSA Safety Team, I am submitting this complaint to bring attention to an unresolved safety recall issue on my 2021 Toyota Camry SE – SEDAN 4DR (VIN: [XXX] ), which I purchased used in July 2023. The dealership that sold me the vehicle failed to inform me of the open recall, and I later learned that it involves the airbag system—a critical safety component. After checking my VIN, I confirmed that the recall is officially registered as: - NHTSA Recall Number: 23V865 - Manufacturer Recall Number: 23TB15 - Date Issued: December 20, 2023 - Recall Status: Recall Incomplete – Remedy Not Yet Available According to the recall summary, the issue involves potentially defective Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. This defect can result in the airbag failing to deploy as designed in certain crashes, thereby increasing the risk of injury to passengers. Toyota has not yet made a remedy available and only estimates a solution might arrive by Quarter 3 of 2024, which remains uncertain due to parts availability. In the meantime, I have been unable to refinance my vehicle due to this unresolved recall, and this situation has directly impacted my financial health. This is not only a severe safety risk but also a major consumer protection concern. I urge NHTSA to take swift action to ensure that Toyota expedites the availability of the remedy and prevents further financial and safety consequences for affected consumers. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11654967 — an unverified report by a vehicle owner.