FaultScore

FaultScore report

2003 Toyota Celica problems

Owners have filed 21 complaints about the 2003 Toyota Celica with NHTSA between 2003 and 2022. The largest single group is the fuel & propulsion. Across this model's run it ranks 7 of 10 worst.

C

FaultScore 45/100

Higher is worse. Measured against the other years of the Toyota Celica.

How this is worked out

The numbers

21

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

47,800 mi

Median mileage at failure

Half of reported failures happened before this

44%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 31 vs 50 Severity 49 vs 50 Early failure 76 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 31
Against the median year of the Toyota Celica. 50 means typical for this model; 100 means roughly double.
Severity — 49
9.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 76
44% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other Toyota Celica

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 Toyota Celica

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Fuel & Propulsion 5 23.8%

Median failure at 65,700 miles

Body & Structure 2 9.5%

Median failure at 12,857 miles

Steering 2 9.5%

Median failure at 160,476 miles

Airbags 2 9.5%

Median failure at 160,476 miles

Engine & Cooling 2 9.5%

Median failure at 105,000 miles

Other & Unspecified 1 4.8%
Doors, Latches & Locks 1 4.8%
Wheels 1 4.8%

Median failure at 25,684 miles

Tires 1 4.8%

Median failure at 47,800 miles

Acceleration & Cruise Control 1 4.8%
Suspension 1 4.8%

1 crashes, 0 fires

Brakes 1 4.8%
Transmission & Drivetrain 1 4.8%

Median failure at 25,767 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 11.1%
25,000 – 49,999 miles 4 44.4%
50,000 – 74,999 miles 1 11.1%
100,000 – 149,999 miles 1 11.1%
150,000+ miles 2 22.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2003 peak 3 Jan 2022

Recalls on the 2003 Toyota Celica

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2003044 1,628 units in Canada

Fuel System

On certain vehicles, the check valve inside the fuel filler pipe may fall into the tank during refueling. This condition could cause fuel to spill out of the fuel filler pipe when the tank is being filled and refueling is stopped by the auto-stop system of the refuel gun. This may result in a fire if in the presence of an ignition source. Correction: Dealer will inspect the check valve. If the valve cannot be engaged or has fallen into the tank, the fuel tank will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

SAN Antonio, TX Crash

SUSPENSION:FRONT

THIS CONCERNS A 2003 TOYOTA CELICA GT WITH A POPPING NOISE IN THE FRONT END WHEN BACKING AND TURNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE IT; NO REPAIRS WERE DONE. IT DEVELOPED A HUM FROM THE RIGHT FRONT AND A SQUEEK IN THE REAR. A NON-TOYOTA MECHANIC RODE WITH ME AND DIAGNOSED A BAD FRONT WHEEL HUB/BEARING. TOYOTA REPLACED IT. IT STOPPED THE HUM AND THE SQUEEK, BUT NOT THE POP. WE TOOK IT FOR A TIRE ROTATION, BUT THE RIGHT FRONT TIRE WAS WORN DOWN TO THE STEEL BELT SO THE TIRE SHOP WOULDN'T DO THE ROTATION. THE CAR HAD A PROBLEM IN THE RIGHT FRONT. WE BELIEVED THE POPPING NOISE AND TIRE WEAR WERE CONNECTED. WE TOOK IT BACK TO TOYOTA. THEY DID A WHEEL ALIGNMENT AND ADJUSTED THE BRAKES. IT DIDN'T STOP THE POP AND THE STEERING SEEMED TO HAVE A PROBLEM; IF THE WHEEL WAS TURNED SLIGHTLY IN EITHER DIRECTION, THE CAR MADE DANGEROUSLY SHARP DIRECTIONAL CHANGES. MY SON TOOK IT BACK TO TOYOTA AND WAS TOLD "IT'S A SPORTS CAR; IT'S SUPPOSE TO BE THAT WAY." TWO DAYS LATER, THE CAR WAS WRECKED. THE CAR VEERED TO THE LEFT AND HIT A CONSTRUCTION BARREL, DROPPED ABOUT A FOOT OFF THE LEFT SHOULDER, AND HIT A CEMENT CURB. I SPOKE TO THE TOYOTA SERVICE MANAGER ABOUT THE PROBLEMS, THE INABILITY ON THEIR PART TO DUPLICATE AND FIX THE PROBLEMS AND THE STEERING CHANGES. HE TOLD ME TO CONTACT TOYOTA PRODUCT LIABILITY BECAUSE THE CAR PROBLEMS WHICH THEY COULDN'T DUPLICATE OR FIX. I AM WAITING FOR A TOYOTA INSPECTOR TO LOOK AT THE VEHICLE AND DETERMINE THE CAUSE OF THE FAILURES. BMW ISSUED TSB THAT REQUIRED THEM TO REPLACE THE STEERING RACK AFTER THE SUSPENSION OR WHEELS WERE REPAIRED; IF NOT, THE STEERING COULD LOCK UP. TOYOTA HAS WORKED ON THE FRONT SUSPENSION, BUT NEVER PERFORMED AN ASSOCIATED STEERING FIX. I CONTEND THAT THERE WAS A PROBLEM; TOYOTA FAILED TO FIX IT, ADDED TO THE PROBLEM (STEERING) CAUSING DAMAGE TO THE CAR. WAS TOYOTA AT FAULT?

NHTSA complaint #10067954 — an unverified report by a vehicle owner.

Palmdale, CA 1 injured

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

THE HOOD LATCH FAILED, WHICH CAUSED INJURY TO THE CONSUMER.

NHTSA complaint #10007218 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Kansas City, MO

STEERING

Lf wheel bearing is gone and axle is only thing holding on the wheel. The steering knuckle is damaged, caliper/bracket is damaged, rotors damaged, axle damaged. Extremely unsafe to drive

NHTSA complaint #11447643 — an unverified report by a vehicle owner.

Kansas City, MO

UNKNOWN OR OTHER

Lf wheel bearing is gone and axle is only thing holding on the wheel. The steering knuckle is damaged, caliper/bracket is damaged, rotors damaged, axle damaged. Extremely unsafe to drive

NHTSA complaint #11447643 — an unverified report by a vehicle owner.

Kansas City, MO

SERVICE BRAKES

Lf wheel bearing is gone and axle is only thing holding on the wheel. The steering knuckle is damaged, caliper/bracket is damaged, rotors damaged, axle damaged. Extremely unsafe to drive

NHTSA complaint #11447643 — an unverified report by a vehicle owner.

Miamisburg, OH

ENGINE

Belt tensioner won't retract when trying to replace serpentina belt. Most likely a defective part , original. Have to creative finding other ways to replace belt without breaking the tensioner.

NHTSA complaint #11435586 — an unverified report by a vehicle owner.

at 160,476 miles Hawthorne, CA

AIR BAGS

TL* THE CONTACT OWNS A 2003 TOYOTA CELICA. WHILE OPERATING THE VEHICLE, THE HORN WAS NOT ALWAYS AUDIBLE WHEN PRESSING THE CENTER OF THE STEERING WHEEL AND THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE COIL SPRING INSIDE THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER (SOUTH BAY TOYOTA, 310-323-7800) WAS CALLED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,476.

NHTSA complaint #11060777 — an unverified report by a vehicle owner.

at 160,476 miles Hawthorne, CA

STEERING:COLUMN

TL* THE CONTACT OWNS A 2003 TOYOTA CELICA. WHILE OPERATING THE VEHICLE, THE HORN WAS NOT ALWAYS AUDIBLE WHEN PRESSING THE CENTER OF THE STEERING WHEEL AND THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE COIL SPRING INSIDE THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER (SOUTH BAY TOYOTA, 310-323-7800) WAS CALLED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,476.

NHTSA complaint #11060777 — an unverified report by a vehicle owner.

Margate, FL

AIR BAGS

AIR BAG LIGHT STAYS ON. CAR HAS NEVER BEEN IN A CRASH. I'VE HAD THE SENSOR RESET 4 X, IT STILL FLASHES AND STAYS ON.

NHTSA complaint #11014826 — an unverified report by a vehicle owner.

at 105,000 miles Locust Grove, VA

ENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2003 TOYOTA CELICA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL AND CONTINUAL SQUEAKING WHEN THERE WAS ANY TYPE OF PRECIPITATION. THE SERPENTINE BELT WAS REPLACED FOUR TIMES BY A LOCAL MECHANIC AND THE HYDRAULIC TENSIONER WAS REPLACED TWICE. THE REPAIRS WOULD CORRECT THE FAILURE FOR APPROXIMATELY ONE MONTH BEFORE RECURRING. ONCE THE ENGINE WAS HOT, THE NOISE WOULD CEASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 129,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

NHTSA complaint #10389698 — an unverified report by a vehicle owner.

at 25,767 miles Encino, CA

POWER TRAIN:MANUAL TRANSMISSION

I HAD TO HAVE CLUTCH REPLACED AT 25,77 MILES ON MY 2003 TOYOTA CELICA GT PURCHASED NEW APRIL 2003. AGAIN I HAD TO REPLACE CLUTCH @ 56,089. FROM THE DAY I PURCHASED THIS CAR I HAD PROBLEMS WITH PUTTING CAR IN GEAR AND COMPLAINED TO DEALER, WHO SAID THERE WAS NOTHING THEY COULD DO. I'VE DRIVEN MANUAL TOYOTA CARS SINCE 1966 AND NEVER HAD ANY CLUTCH REPAIRS ON ANY OF MY TOYOTAS. I HAD OVER 144,000 MILES ON MY 1987 TOYOTA MR2 WHEN I TRADED IT IN 1994. I THINK IT IS EXCESSIVE TO HAVE A TOTAL OF 3 CLUTCHES AT 56,089.

NHTSA complaint #10336426 — an unverified report by a vehicle owner.

at 25,684 miles Cincinnati, OH

WHEELS

PURCHASED NEW 2003 CELICA GTS. FROM DEALER. 26,398 MILES PAINT BUBBLING ON ALL WHEELS. DEALER/FACTORY REP. WOULD NOT REPLACE WHEELS. REPAINTED INSTEAD AND STATED " THEY WOULD REPLACE IF ISSUE HAPPENED AGAIN. 42,197 MILES PAINT BUBBLING AGAIN ON ALL WHEELS. FACTORY REP. REFUSED TO REPLACE/REPAIR." DEALER WILL NOT REPLACE EITHER.

NHTSA complaint #10230199 — an unverified report by a vehicle owner.

at 25,684 miles Cincinnati, OH

STRUCTURE

PURCHASED NEW 2003 CELICA GTS. FROM DEALER. 26,398 MILES PAINT BUBBLING ON ALL WHEELS. DEALER/FACTORY REP. WOULD NOT REPLACE WHEELS. REPAINTED INSTEAD AND STATED " THEY WOULD REPLACE IF ISSUE HAPPENED AGAIN. 42,197 MILES PAINT BUBBLING AGAIN ON ALL WHEELS. FACTORY REP. REFUSED TO REPLACE/REPAIR." DEALER WILL NOT REPLACE EITHER.

NHTSA complaint #10230199 — an unverified report by a vehicle owner.

at 65,700 miles Maidens, VA

FUEL SYSTEM, GASOLINE

THIS MAY BE RELATED TO NHTSA CAMPAIGN ID NUMBER : 03V074000 PER ORIGINAL RECALL, FUEL TANK ASSEMBLY WAS REPLACED BY TOYOTA DEALERSHIP ON 07/08/2003. ON 10/08/2006, THE SAME PROBLEM WAS ENCOUNTERED WHILE ATTEMPTING TO PUT FUEL IN THE VEHICLE. FUELING IS NOW DIFFICULT AND VERY TIME CONSUMING. ONLY ABOUT ONE-TENTH OF A GALLON CAN BE PUMPED BEFORE THE FUEL PUMP AUTOMATICALLY SHUTS OFF. THIS APPEARS TO BE CAUSED BY FUEL BACKING UP IN THE FUEL INLET PIPE AND FUEL SPLASHING BACK OUT. TOYOTA HAS BEEN CONTACTED AND A SERVICE APPOINTMENT SCHEDULED AT A LOCAL DEALERSHIP. HOWEVER, I GOT THE IMPRESSION THEY ARE RELUCTANT TO REMEDY THIS FREE OF CHARGE SINCE THE PROBLEM WAS SUPPOSEDLY FIXED 3 YEARS AGO.

NHTSA complaint #10170894 — an unverified report by a vehicle owner.

at 30 miles Murfreesboro, TN

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

I HAVE A 2003 TOYOTA CELICA AND THE HATCHBACK WILL NOT STAY UP. TOYOTA HAS TRIED TO FIX IT, BUT FINALLY SAID TOUGH LUCK, THEY COULD DO NOTHING ABOUT THIS AND I FEEL THIS IS WRONG.

NHTSA complaint #10149013 — an unverified report by a vehicle owner.

at 47,800 miles State College, PA

TIRES:TREAD/BELT

DT: THE CONTACT STATES WHILE DRIVING THE TREAD SEPARATED FROM THE SIDEWALL ON THE FRONT DRIVER'S SIDE TIRE. THE SEPARATION WAS APPROXIMATELY TEN INCHES LONG. THE CONTACT REPLACED THE TIRE, BUT NO ONE HAS LOOKED AT THE TIRE TO DETERMINE WHY THIS OCCURRED.

NHTSA complaint #10144745 — an unverified report by a vehicle owner.

Norwalk, CT

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

WHILE CONSUMER WAS DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE. CONSUMER NOTICED THAT THE GAS WAS LEAKING FROM UNDERNEATH THE VEHICLE. HAD THE VEHICLE TOWED TO DEALER, WHO INFORMED CONSUMER THAT THE VALVE CLAMP HAD TO BE REPLACED. CONSUMER TOLD DEALER THAT THIS PROBLEM OCCURRED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK THE CONSUMER STATED THAT THE GAS TANK HAD NOT BEEN PUT IN PROPERLY.

NHTSA complaint #10091622 — an unverified report by a vehicle owner.

White Lake, MI

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

CONSUMER RECEIVED NHTSA RECALL 03V704000 REGARDING THE FUEL TANK. DEALERSHIP URGED CONSUMER TO BRING THE VEHICLE WITH THE FUEL TANK EMPTY. CONSUMER ARRIVED TO THE APPOINTMENT AT 7 AM AND WAITED FOR ABOUT TWO HOURS. THE FLOOR MANAGER INDICATED TO CONSUMER STILL PARTS WERE NOT AVAILABLE TO CONDUCT RECALL REPAIRS. CONSUMER WAS UPSET WITH TOYOTA MANUFACTURER, NOT WITH THE DEALERSHIP.

NHTSA complaint #10090183 — an unverified report by a vehicle owner.

Wolcott, CT

VEHICLE SPEED CONTROL:CRUISE CONTROL

MY CRUISE CONTROL DOSE NOT WORK IM MY 2003 TOYOTA CELICA GTS. ALSO I BELIVE THIS I A RESULT OF SOMETHING HAPPENING TO MY CAR 3 MONTHS EARLIER MAKE : TOYOTA MODEL : CELICA YEAR : 2003 SERVICE BULLETIN NUM : TC03015 DATE OF BULLETIN: JUL 24, 2003 NHTSA ITEM NUMBER: 10003486 I WAS TOLD BY TOYOTA THAT THE CRUISE CONTROL IS DIRECTLY RELATED TO THE THROTTLE BODY ON THE 03 CELICA . NOTHING HAS BEEN DONE TO CORRECT THE CRUISE CONTROL.

NHTSA complaint #10086243 — an unverified report by a vehicle owner.

SAN Antonio, TX Crash

SUSPENSION:FRONT

THIS CONCERNS A 2003 TOYOTA CELICA GT WITH A POPPING NOISE IN THE FRONT END WHEN BACKING AND TURNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE IT; NO REPAIRS WERE DONE. IT DEVELOPED A HUM FROM THE RIGHT FRONT AND A SQUEEK IN THE REAR. A NON-TOYOTA MECHANIC RODE WITH ME AND DIAGNOSED A BAD FRONT WHEEL HUB/BEARING. TOYOTA REPLACED IT. IT STOPPED THE HUM AND THE SQUEEK, BUT NOT THE POP. WE TOOK IT FOR A TIRE ROTATION, BUT THE RIGHT FRONT TIRE WAS WORN DOWN TO THE STEEL BELT SO THE TIRE SHOP WOULDN'T DO THE ROTATION. THE CAR HAD A PROBLEM IN THE RIGHT FRONT. WE BELIEVED THE POPPING NOISE AND TIRE WEAR WERE CONNECTED. WE TOOK IT BACK TO TOYOTA. THEY DID A WHEEL ALIGNMENT AND ADJUSTED THE BRAKES. IT DIDN'T STOP THE POP AND THE STEERING SEEMED TO HAVE A PROBLEM; IF THE WHEEL WAS TURNED SLIGHTLY IN EITHER DIRECTION, THE CAR MADE DANGEROUSLY SHARP DIRECTIONAL CHANGES. MY SON TOOK IT BACK TO TOYOTA AND WAS TOLD "IT'S A SPORTS CAR; IT'S SUPPOSE TO BE THAT WAY." TWO DAYS LATER, THE CAR WAS WRECKED. THE CAR VEERED TO THE LEFT AND HIT A CONSTRUCTION BARREL, DROPPED ABOUT A FOOT OFF THE LEFT SHOULDER, AND HIT A CEMENT CURB. I SPOKE TO THE TOYOTA SERVICE MANAGER ABOUT THE PROBLEMS, THE INABILITY ON THEIR PART TO DUPLICATE AND FIX THE PROBLEMS AND THE STEERING CHANGES. HE TOLD ME TO CONTACT TOYOTA PRODUCT LIABILITY BECAUSE THE CAR PROBLEMS WHICH THEY COULDN'T DUPLICATE OR FIX. I AM WAITING FOR A TOYOTA INSPECTOR TO LOOK AT THE VEHICLE AND DETERMINE THE CAUSE OF THE FAILURES. BMW ISSUED TSB THAT REQUIRED THEM TO REPLACE THE STEERING RACK AFTER THE SUSPENSION OR WHEELS WERE REPAIRED; IF NOT, THE STEERING COULD LOCK UP. TOYOTA HAS WORKED ON THE FRONT SUSPENSION, BUT NEVER PERFORMED AN ASSOCIATED STEERING FIX. I CONTEND THAT THERE WAS A PROBLEM; TOYOTA FAILED TO FIX IT, ADDED TO THE PROBLEM (STEERING) CAUSING DAMAGE TO THE CAR. WAS TOYOTA AT FAULT?

NHTSA complaint #10067954 — an unverified report by a vehicle owner.

Fayetteville, NC

FUEL SYSTEM, GASOLINE

CONSUMER RECEIVED RECALL NOTICE 03V074000 FOR THE FUEL TANK CHECK VALVE. MS. RICHARDSON HAD 2 CONFIRMED APPOINTMENTS WITH DEALER FOR REMEDY. FOR EACH APPOINTMENT DEALER KEPT THE VEHICLE FOR THE ENTIRE DAY, ONLY TO INFORM MS. RICHARDSON THAT THEY DID NOT HAVE THE PART WHEN SHE RETURNED TO PICK UP THE CAR. NOW IT HAS BEEN OVER 2 MONTHS AND THE DEALER ADVISED THEY WOULD CONTACT MS. RICHARDSON ONCE THE PART WAS AVAILABLE.

NHTSA complaint #10027317 — an unverified report by a vehicle owner.

Atlanta, GA

FUEL SYSTEM, GASOLINE

THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL #03V074000 CONCERNING THE FUEL TANK CHECK VALVE. THE DEALER HAD THE VEHICLE FOR FOUR HOURS, AND THEN TOLD CONSUMER THAT PARTS WERE NOT AVAILABLE. THE DEALER WAS SUPPOSE TO CALL WHEN THE PARTS BECAME AVAILABLE.*AK THE SERVICE MANAGER STATED THE CONSUMER WASN'T WELCOMED BACK AND HIS VEHICLE WASN'T FIXED. *PH

NHTSA complaint #10026568 — an unverified report by a vehicle owner.

Palmdale, CA 1 injured

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

THE HOOD LATCH FAILED, WHICH CAUSED INJURY TO THE CONSUMER.

NHTSA complaint #10007218 — an unverified report by a vehicle owner.