237 of the
560 complaints about the 2004 Toyota Corolla are about the
airbag system — 42% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
94,000 miles.
I received a "do not drive" recall for my vehicle in the mail because of defective air bags. The recall letter claimed that there have been twenty-eight confirmed deaths in relation to this recall. I entered Priority Toyota of Chesapeake, VA to address the issue. That was on Monday, April 6th, 2026. Even though there was a "do not drive" order on the recall, Priority Toyota of Chesapeake refused to give me a loaner vehicle. It is now Monday, April 13th, and Priority Toyota of Chesapeake has claimed that they are still waiting on an email to begin repairing the vehicle, which I need for transport. This is a formal complaint that Priority Toyota of Chesapeake, VA has failed to repair the recalls to the vehicle in a timely manner.
NHTSA complaint #11730961 — an unverified report by a vehicle owner.
Los Angeles, CA
AIR BAGS
I am attempting to complete a manufacturer-issued safety recall involving my vehicle’s airbag system, which includes a “Do Not Drive” advisory due to the risk of airbag inflator failure. Despite multiple good-faith attempts, I have encountered repeated barriers at the dealership level that have prevented timely completion of the repair. I scheduled a service appointment with Culver City Toyota and clearly indicated I required a rental vehicle to leave my car. My confirmation stated “Arrangement: Rental Vehicle,” and the appointment was scheduled accordingly. When I arrived, I was told no rentals were available and that they are first-come, first-served. I was turned away and told to return another day. When I returned, I was able to leave my vehicle, but was asked how long I would need the rental without being given a repair timeline. Only after asking was I told the repair would take approximately two days. This was not communicated in advance, and given the prior lack of rental availability, it is unclear how I would have been expected to proceed without transportation. This has occurred across multiple attempts: lack of rental availability and requests to leave my vehicle for extended periods without transportation have made it difficult or impossible to complete the recall. As a result, I have been placed in the position of continuing to operate a vehicle with a known safety defect under a “Do Not Drive” advisory due to the inability to access timely and practical repair. I am concerned that dealership-level processes are creating barriers that delay or prevent consumers from completing urgent safety recalls. As of today, I have left my car at this dealership for the recall repair, however the inconsistent communication and handling of this process have created uncertainty about whether the repair will be completed in a timely and reliable manner. Seeing reviews online, I'm not the only one who's had this issue and the GM is non responsive.
NHTSA complaint #11727004 — an unverified report by a vehicle owner.
Colorado Springs, COCrash
AIR BAGS
I got in an accident with a car who ran a stop sign when I didn't have one. I was going approximately 15-20mph and my entire front end collided with their passenger side. My air bags did not go off at all.
NHTSA complaint #11558245 — an unverified report by a vehicle owner.
Tucson, AZ
AIR BAGS
I have repaired all the safety recalls on my 2004 Toyota Corolla S. However, I just had another warning signal for the seatbelt/airbag today. Since this has been a recall previously, can I have the dealer look at the car and repair again? I wouldn't think the airbags/seatbelt warning would come back so fast after being repaired for the recall. Please advise. Thank you.
NHTSA complaint #11478711 — an unverified report by a vehicle owner.
Palo Alto, CA
AIR BAGS
We received the enclosed NHTSA notice about a vehicle repair that is need for a recall. However we no longer own this vehicle. We sold the vehicle in 2018 or 2019 and transferred the pink slip to the new owner. We have no way to contact him and he is responsible for the vehicle now. So we are just notifying you that we cannot take any action on this.
NHTSA complaint #11469390 — an unverified report by a vehicle owner.
Simi Valley, CA
AIR BAGS
The contact's mother owned a 2004 Toyota Corolla. The contact's mother received notification of NHTSA Campaign Number: 19V741000 (Air Bags) and would like to be removed from the recall distribution list as the vehicle was totaled. The local dealer and manufacturer were not contacted.
NHTSA complaint #11464882 — an unverified report by a vehicle owner.
Arleta, CA
AIR BAGS
Hello, In January 3, 2022. I took the vehicle to the Toyota Hamer dealer about one issue of the air bag recall in the Toyota Corolla with the VIN: [XXX] there after around 4:pm on the Sunday the vehicle it was released with unsolved problems by the dealer and now I am requesting that it be properly repaired due to chronic and faulty problems. That the vehicle has. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11447260 — an unverified report by a vehicle owner.
Santa Monica, CA
AIR BAGS
I KEEP GETTING RECALL LETTERS. SO I CALL THE NUMBER AND THE PERSON CLAIMED I COULD MAKE AN APPOINTMENT AND IT COULD BE DONE IN 1 OR 2 HOURS. THAT IS WHAT THE LETTERS CLAIM. I MAKE AN APPOINTMENT BUT WHEN I SHOW UP AT TOYOTA THE HAVE NO APPOINTMENT FOR ME. BUT HE CLAIMS IT WILL TAKE A "COUPLE HOURS". OKAY I WILL WAIT. SO HE SIGNS ME UP AND SAYS BE BACK AT 2 PM. SO NOW ITS GONE FROM 1 HOUR MIN TO 4 HRS MIN. MY CAR SITD INA PARKING LOT FOR 1 HOUR AND I HAVE AN "APPOINTMENT". THOSE [XXX] CLAIM THEY WANT TO FIX MY CAR BUT THRN THEY WANT TO JERK ME AROUND. I SCHEDULED MY DAY FOR 2 HOURS. IF ITS GONNA TAKE 4 HRS DONT SAY 1 OR 2. THIS DAY COSTS ME ALOT OF MONEY TAKING OFF FOR THIS [XXX]. ANYWAY I MADE A GOOD FAITH EFFORT BUT IF YOURE GONNA LIE TO ME JERK ME AROUND AND SCREW UP MY SCHEDULE THEN THEY ARE TRYING TO DISCOURAGE PEOPLE FROM GOING THRU THE INCREDIBLE HASSLE TO FIX THE VEHICLE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11413585 — an unverified report by a vehicle owner.
Brooklyn, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BAY RIDGE TOYOTA (6401 6TH AVE, BROOKLYN, NY 11220) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11406121 — an unverified report by a vehicle owner.
at 120,000 milesSeattle, WA
AIR BAGS
AIRBAG WARNING LIGHT WAS ON FOLLOWING THE FIRST AIRBAG RECALL SERVICE. DEALERSHIP REFUSES TO TAKE RESPONSIBILITY, CLAIMING THEY ONLY REPLACED THE PASSENGER SIDE AIRBAG, AND THAT THE CAUSE OF THE SERVICE LIGHT IS THE SPIRAL CABLE, WHICH IS IN THE STEERING WHEEL. DEALERSHIP MUST HAVE CHECKED THE DRIVER SIDE AIRBAG IN ORDER TO SEE IF THE INFLATOR NEEDED TO BE REPLACED, WHICH MUST BE WHAT TRIPPED THE LIGHT.
NHTSA complaint #11386710 — an unverified report by a vehicle owner.
at 166 milesTampa, FL
AIR BAGS
I WAS DRIVING WHEN I FELT THE SEAT BELT TIGHTEN VERY HARD AND I SAW THE AIRBAG ICON ON THE DASHBOARD. LUCKILY THE TRAFFIC LIGHT TURNED RED AND I WAS ABLE TO STOP. AT THAT MOMENT THE AIRBAG EXPLODED. I DID NOT HIT MYSELF SO I MANAGED TO GET OUT OF THE CAR AND I SAW THE PASSENGER'S AIRBAG EXPLODED. MY CAR DID NOT HIT ANYTHING AND LUCKILY NO ONE WAS HURT.*DT*JB
NHTSA complaint #11383566 — an unverified report by a vehicle owner.
Dallas, TX
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V741000 (AIR BAGS). THE CONTACT CALLED TOYOTA OF DALLAS (972)-584-9144) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11325981 — an unverified report by a vehicle owner.
Placentia, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE CONTACT STATED THAT MILLER TOYOTA OF ANAHEIM (LOCATED AT 1331 N EUCLID ST, ANAHEIM, CA 92801) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11309269 — an unverified report by a vehicle owner.
Manson, IA
AIR BAGS
I RECEIVED AN EMAIL TELLING ME THAT THERE IS A POSSIBLE SAFETY RISK INVOLVING THE AIRBAGS OF MY CAR.
NHTSA complaint #11270437 — an unverified report by a vehicle owner.
Vernon, AL
AIR BAGS
TOOK MY CAR TO HAVE AIRBAG REPLACE TWICE IN SEPTEMBER 2018 AND WAS TOLD ON NATIONAL BACK ORDER. THEN FEBRUARY 2019 WAS TOLD THEY HAD AIRBAG WENT TWICE WAS TOLD THEY HAD IT WHEN I FIRST WALKED IN AND SAT THERE FOR THREE HOURS FOR THEM TO TELL ME THAT THEY DIDN'T HAVE IT AND DIDN'T KNOW WHEN. GOT A PHONE CALL FROM THEM TELLING ME THEY MAY OR MAY NOT HAVE IT IN THE MIDDLE OF MARCH BUT SURE THEY WOULDN'T I ASKED ABOUT THE BUY BACK AND ABOUT THE TOYOTA LEMON LAW I KEEP GETTING THE RUN AROUND AND I'M TRIED OF IT THIS IS MY ONLY WAY OF GOING I HAVE PUT OFF DR APPT IN NORTHPORT AL DUE WITH THE FACT I DON'T FEEL SAFE DRIVING IT AND ALSO WAS TOLD NOT TO DRIVE IT.
NHTSA complaint #11186019 — an unverified report by a vehicle owner.
A, AL
AIR BAGS
I DO NOT OWN THE CAR. PLEASE STOP SENDING ME RECALL NOTICES
NHTSA complaint #11173123 — an unverified report by a vehicle owner.
Brooklyn, NY
AIR BAGS
"TAKATA RECALL" PLEASE NOTE THIS IS NOT A REPORT OF AN ACCIDENT. I HAVE JUST LEARNED THAT TOYOTA COROLLA MODEL YEARS 2003 TO 2005 HAD AIRBAGS REPLACED WHICH ARE NOW DEEMED TO BE DEFECTIVE. I AM MAKING THIS REPORT TO ADVISE THAT THERE HAS BEEN NO VALID COMMUNICATION FROM "INFO@AIRBAGS" (SETTLEMENT NOTICE ADMINISTRATOR) TO DATE. IT HAS BEEN OVER ONE YEAR AND THERE HAS BEEN NO VALID RESPONSE FROM "INFO@AUTOAIRBAGSETTLEMENT.COM; TAKATA SETTLEMENT". SEE BELOW EMAIL FROM THEM: THANK YOU. YOUR 'REGISTRATION/CLAIM FORM HAS BEEN SUCCESSFULLY SUBMITTED. YOUR CONFIRMATION CODE IS: [XXX]. PLEASE KEEP THIS CODE FOR YOUR RECORDS. SINCERELY, SETTLEMENT NOTICE ADMINISTRATOR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11161789 — an unverified report by a vehicle owner.
Floral Park, NY
AIR BAGS
THIS CAR HAS BEEN DONATED TO KARS 4 KIDS IN 2015. IT WAS NO LONGER RUNNING AS THE ENGINE HAD SEIZED DUE TO LACK OF MOTOR OIL. IT NO LONGER BELONGS TO PLEASE TAKE ME OFF THE DATABASE AS THE OWNER. I AM NOT RESPONSIBLE FOR THIS CAR. I HAVE INFORMED TOYOTA AND THE MOTOR VEHICLE DEPARTMENT OF THIS MANY TIMES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11122370 — an unverified report by a vehicle owner.
at 184,000 milesDavie, FLCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2004 TOYOTA COROLLA. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT STRUCK A UTILITY POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL THEIR LAWYERS. THE FAILURE MILEAGE WAS 184,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11101350 — an unverified report by a vehicle owner.
Bayamon, PR
AIR BAGS
ECU (SRS) & TAKATA RECALL
NHTSA complaint #11083465 — an unverified report by a vehicle owner.
Sebastian, FL
AIR BAGS
2004 TOYOTA. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL. *LD THE CONSUMER STATED HIS WIFE IS AN INVALID AND CANNOT BE LEFT ALONE FOR THE AMOUNT OF TIME IT WOULD TAKE TO HAVE THE RECALL COMPLETED. THE MANUFACTURER WAS CONTACTED AND HAS YET TO OFFER A SOLUTION.
NHTSA complaint #11080449 — an unverified report by a vehicle owner.
at 258,000 milesTacoma, WA
AIR BAGS
IS THE CAR SAFE SINCE THE AIRBAG RECALL TAKATA SAID THAT THE CANNOT ACCEPT OR DENY IT AND TOYOTA SAID THEY DID NOT KNOW ASK TAKATA. I SAW THE CLASS ACTION LAWSUIT AND THEY SENT ME THE CARD FOR 9997 AT THE START LILE THEY WERE GOING TO BUY BACK MY CAR OR CUT ME A CHECK SO I COULD SQUASH IT AND GET ANOTHER ONE. PLEASE
NHTSA complaint #11074414 — an unverified report by a vehicle owner.
at 191,000 milesEL Paso, TXCrash2 injured
AIR BAGS
TAKATA AIRBAGS/ WHILE THE CAR WAS IN MOTION SLOWLY TURNING INTO A PARKING SPACE, THE AIRBAGS DEPLOYED. THE AIRBAGS IMPEDED THE DRIVER FROM CONTROLLING THE CAR AND CAUSED A CRASH INTO A BUILDING. THIS HAPPENED ON A PRIVATE PARKING LOT. THE CAR HAD RECENTLY BEEN SERVICED FOR THE TAKATA RECALL. NOTHING WAS STRUCK TO ENGAGE THE IMPACT SENSORS. THE ROAD AND PARKING LOT WAS FREE FROM OBSTACLES. WE WANT TO KNOW IF NON COMPLIANT SERVICE FOR THE AIRBAG RECALL CREATED A FAILURE WHICH CAUSED THE AIRBAGS TO DEPLOY. WE ARE HAVING THE CAR INSPECTED BY TOYOTA AND WANT TO KNOW IF AN IMPARTIAL INSPECTOR CAN BE PRESENT TO OVERSEE THE PROCEDURE.
NHTSA complaint #11073356 — an unverified report by a vehicle owner.
at 222,699 milesMchenry, IL
AIR BAGS
TAKATA RECALL: I TOOK MY TOYOTA COROLLA IN FOR THE SEAT BELT RECALLS. THE SEAT BELT LIGHT WAS NOT ON WHEN I TOOK IT IN FOR REPAIR. AFTER REPAIR THE SEAT BELT LIGHT WAS ON. THE OBDII CODE IS B1182 ' SHORT IN D SQUIB CIRCUIT TO GROUND. THE AIRBAG (SRS) LIGHT MAY ILLUMINATE WITH CODE B1177 AND/OR B1182, RELATED TO THE FRONT SEAT BELT PRE-TENSIONERS. THE DEALERSHIP SAYS THEY DID THE RECALL REPAIR AND THE LIGHT BEING ON IS MY PROBLEM. THE PRETENSIONERS ARE RELATED TO THE RECALL. HOW DO I KNOW, WHO DO I ASK WHO DO I GO TO (AND TRUST) WHETHER THE RECALL REPAIR WAS DONE ' IF AT ALL. WHY IS THE LIGHT ON AFTER REPAIR AND NOT BEFORE? SEEKING TO UNDERSTAND.
NHTSA complaint #11072490 — an unverified report by a vehicle owner.
at 156,640 milesBrusly, LA
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO PRICE LEBLANC TOYOTA (132590 AIRLINE HWY, BATON ROUGE, LA) WHERE IT WAS DIAGNOSED THAT THE SPIRAL CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,640.
NHTSA complaint #11051038 — an unverified report by a vehicle owner.
Manchaca, TX
AIR BAGS
TAKATA RECALL; I HAD AN APPOINTMENT WITH AUTONATION TOYOTA SOUTH AUSTIN IN OCTOBER 2014 TO FIX THE AIR BAG ISSUE. I ARRIVED AT MY APPOINTMENT AND WAITED FOR ABOUT 4-6 HOURS ONLY TO BE TOLD THAT THEY DID NOT HAVE THE PART THAT THEY NEEDED TO FIX MY CAR AND REMEDY THE RECALL ISSUE. THIS WAS AFTER THEY IDENTIFIED ALL KINDS OF OTHER PROBLEMS THAT THEY CLAIMED NEEDED TO BE FIXED. IT WAS INFURIATING THAT THEY WERE NOT UPFRONT ABOUT NOT HAVING THE PART WHEN I INITIALLY ARRIVED. THEY THEN TOLD ME THAT THEY WOULD GIVE ME A RENTAL CAR BECAUSE OF THE OTHER SERVICES I AGREED TO BUT WHEN I ARRIVED AT THE RENTAL CAR COUNTER, THEY PROCEEDED TO CHARGE ME ALL THESE ADDITIONAL FEES. I CANCELLED THE ENTIRE REQUEST AND TOYOTA NEVER FIXED MY ISSUE. I COMPLAINED AND NEVER RECEIVED ANY KIND OF RESPONSE FROM THE DEALERSHIP. SEE ATTACHMENT. I STILL DRIVE MY CAR EVERYDAY WITH THE FAULTY AIR BAGS BECAUSE I DON'T HAVE TIME TO WAIT FOR ANOTHER 6 HOURS TO BE TOLD THAT THE DEALERSHIP DOES NOT HAVE THE PART. I ATTEMPTED TO SCHEDULE ANOTHER APPOINTMENT IN SAN MARCOS BUT THEY ALSO CLAIMED THEY WOULD NOT KNOW WHAT PART WAS NEEDED AND IF THEY HAD IT UNTIL THEY INSPECTED THE VEHICLE. THEY HAVE THE VIN NUMBER SO I DON'T KNOW WHY IT'S SO COMPLICATED TO JUST ORDER THE PART AHEAD OF TIME SO MY CAR CAN BE FIXED ON THE DAY OF THE APPOINTMENT AND I DON'T HAVE TO MISS TWO DAYS OF WORK. THIS RECALL IS OBVIOUSLY NOT A PRIORITY FOR THE DEALERSHIPS YET I'M CONSTANTLY GETTING CALLS AND POSTCARDS THAT I NEED TO GET THE RECALL ISSUES FIXED. PERHAPS TOYOTA AND THE NHTSA SHOULD TRAIN THESE DEALERSHIPS TO MAKE THIS RECALL A PRIORITY. TIME PASSES AND I KEEP PUTTING MYSELF AT RISK WITH THESE FAULTY AIRBAGS AND AFTER THREE YEARS, I STILL HAVE NOT RECEIVED PROPER SERVICE TO FIX THESE ISSUES IN AN EFFICIENT MANNER THAT DOESN'T LEAD TO 2 FULL DAYS OF LOSS OF PAY.
NHTSA complaint #11046058 — an unverified report by a vehicle owner.
Baltimore, MD
AIR BAGS
RECCAL
NHTSA complaint #11030644 — an unverified report by a vehicle owner.
Newburyport, MA
AIR BAGS
2004 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 09/06/2017
NHTSA complaint #11021993 — an unverified report by a vehicle owner.
at 5,500 milesBloomingdale, OH
AIR BAGS
TAKATA RECALL TAKATA AIR BAGS WERE RECALLED NEVER PROPERLY FIXED BY THE SERVICE PEOPLE WHO DENIED THE RECALL. CATALYTIC CONVERTER WENT OUT AT LESS THAN 50000 MILES AND TOYOTA REFUSED TO REPLACE IT UNDER THE STANDARD WARRANTY. ELECTRICAL PROBLEMS WITH RADIO SYSTEM, CLOCK, HAZARD LIGHTS, AND DASHBOARD LIGHTS WHICH WORK AT INTERMITTENT TIMES.
NHTSA complaint #11019904 — an unverified report by a vehicle owner.
Midwest City, OK
AIR BAGS
RECEIVED NOTICE OF SETTLEMENT
NHTSA complaint #11019200 — an unverified report by a vehicle owner.