2013 Toyota Corolla airbag problems

AIR BAGS

UNKNOWN

NHTSA complaint #11712666 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2013 Toyota Corolla. The contact received notifications of NHTSA Campaign Numbers: 20V024000 (AIR BAGS) and 19V005000 (AIR BAGS) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

NHTSA complaint #11640478 — an unverified report by a vehicle owner.

AIR BAGS

On Monday, [XXX], I was at the CVS pharmacy drive through when the failure occurred. There was no accident and otherwise no warning before it happened. I attempted to pull out when I noticed the car was drifting and the steering was extremely stiff. I looked down to see that the airbag light and BRAKE light were both on. I coasted into a spot I happened to be aligned with. As I did, I felt the brakes and steering stiffen even more until they were almost 100% seized. (Kind of felt like I was fighting hydraulic fluid.) You guys are welcome to request to inspect the vehicle. I haven't been able to get it inspected, because the Toyota dealership wants me to pay a diagnostic fee to prove the airbag light came on due to the airbag assembly for them to be able to cover the work under the extended warranty for the airbag system. There was no accident. I thankfully didn't have any speed behind me. So, I just barely had enough brakes to stop. This also means that I didn't make an insurance claim or call the police. I did get a tow truck to come out with State Farm roadside assistance, though. The vehicle is at my father's house. We far as how this has affected us, I'm never buying a vehicle with electric steering again. At least with traditional power steering, if there's a failure, you can still steer the vehicle, even if it is difficult. If I had been coming down the winding, 6% grade from Lake Tahoe to Carson when it occurred a few nights ago, I wouldn't have been able to stop or steer; I probably would have went into the ravine. Had we been on the highway or even coming down the hill in Carson from[XXX] when I lost controls, we could both be dead right now. What's worse is I saw a forum where a bunch of people were talking about this happening to them: losing brakes and steering randomly, while actively driving. A few of them were only at 40k miles. In each case, airbags did not deploy. I think the sensor is causing the crashes sporadically. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

NHTSA complaint #11615296 — an unverified report by a vehicle owner.

AIR BAGS

RECALL INCOMPLETE

NHTSA complaint #11430360 — an unverified report by a vehicle owner.

AIR BAGS

TWO RECALLS WAS MADE MORE THEN 5 WEEKS AGO! BUT INFORMATION ABOUT ONE OF TWO RECALLS DID NOT ADDED!

NHTSA complaint #11415072 — an unverified report by a vehicle owner.

AIR BAGS

I WENT TO A TOYOTA DEALER TO GET THE RECALL WORK DONE(DEALER AT 2610 FOREST LANE'DALLAS,TX) THEY NEVER DID THE REPAIR AND GAVE ME A PHONE CALL TRYING TO SELL ME WITH $1000+ OF BOGUS REPAIRS. THERE WAS NOTHING WRONG WITH MY CAR,I HAVE A 21POINT INSPECRTION DONE TWICE A YEAR BY GOOD MECHANICS--EXCEPT THE RED LIGHT UNDER THE RADIO STAYS ON AND SAYS AIRBAG OFF.THE BUTTON TO THE RIGHT OF THIS WOULD SAY AIRBAGS ON BUT IT DOESNT'T WORK. THEY NEVER DID THE THE REPAIR. THIS REPAIR WAS ALSO SOMETHING ABOUT SEATBELT. ALL THEY DID WAS TRY AND SCAM ME FOR $1000.

NHTSA complaint #11387319 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 45 MPH, THE FRONT PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE CONTACT WAS OCCUPYING THE FRONT PASSENGER'S SEAT. THE CONTACT CALLED STADIUM TOYOTA LOCATED AT 5088 N. DALE MABRY HWY, TAMPA, FL 33614, (813) 872-4881, TO NOTIFY THE DEALER OF THE FAILURE. THE CONTACT SUBSEQUENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL REPAIRS COMPLETED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

NHTSA complaint #11342980 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11322962 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11321382 — an unverified report by a vehicle owner.

AIR BAGS

IT'S HAS BEEN DETERMINED THAT TAKATA DRIVER'S SIDE AIR BAG HASN'T BEEN REPLACED BY THE DEALER. THE TOYOTA DEALER REPLACED PASSENGER SIDE AIR BAG ABOUT 2 YEARS AGO. I DON'T THINK THEY HAVE REPLACED THE DRIVER SIDE AIRBAG WHICH COULD BE DANGEROUS IN A CRASH.

NHTSA complaint #11316154 — an unverified report by a vehicle owner.

AIR BAGS

THE SUBJECT VEHICLES MAY BE EQUIPPED WITH AN ELECTRONIC CONTROL UNIT (ECU) FROM A SPECIFIC SUPPLIER DESIGNED TO RECEIVE SIGNALS FROM CRASH SENSORS AND DEPLOY THE AIRBAGS AND SEAT BELT PRETENSIONERS. THE ECU MAY NOT HAVE ADEQUATE PROTECTION AGAINST CERTAIN ELECTRICAL NOISE THAT CAN OCCUR IN CERTAIN CRASHES, SUCH AS SEVERE UNDERRIDE CRASHES. THIS CAN LEAD TO INCOMPLETE OR NONDEPLOYMENT OF THE AIRBAGS AND/OR SEAT BELT PRETENSIONERS.

NHTSA complaint #11312119 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11301171 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO TOYOTA CERTIFIED AT CAPITAL PLAZA (LOCATED AT 6100 ANNAPOLIS RD, LANDOVER, MD 20784, (301) 772-6900) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA complaint #11194669 — an unverified report by a vehicle owner.

AIR BAGS

TOYOTA RECALL HAS LISTED MY CAR AS NEEDING THE TAKATA AIRBAGS REPLACED DUE TO POTENTIAL HAZARD FROM THE ONES IN PLACE NOW!! I LIVE IN A SMALL TOWN ON AN ISLAND IN ALASKA AND WOULD HAVE TO PAY FOR A FERRY TO AND FROM JUNEAU IN ORDER TO GET THESE REPLACED!!! WHY SHOULD I HAVE TO PAY OUT OF POCKET TO GET THE REPLACLEMENT DONE AT A DEALERSHIP???

NHTSA complaint #11186832 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). WHEN THE DEALER (TOYOTA SOUTH ATLANTA, 6865 JONESBORO RD, MORROW, GA 30260, (770) 961-0225) WAS CONTACTED, THEY STATED THAT AN EMAIL WOULD BE SENT FROM RECEPTION TO SCHEDULE THE RECALL REPAIR. AFTER WAITING FOR MONTHS, THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE DEALER. THERE WAS NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11155635 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL: ON 2-28-18 AFTER I RECEIVED A LETTER FROM TOYOTA MOTOR SALES, 6565 HEADQUARTERS DRIVE, PLANO, TX 75024 I CONTACTED MY USUAL SERVICE CENTER WHICH IS STERLING MCCALL TOYOTA (HOUSTON, TX) & TOLD THEM MY VEHICLE NEEDED AIRBAG REPLACEMENT ACCORDING TO THE LETTER. I WAS TOLD I WOULD BE CONTACTED WHEN AIRBAGS WOULD BE AVAILABLE, BUT NOW IT IS JULY 13 & I STILL HAVEN'T HEARD FROM THEM. I ONLY CALLED THAT ONE TIME IN FEBRUARY BECAUSE I FORGOT ABOUT IT UNTIL NOW; HOWEVER, I GAVE THEM A REASONABLE AMOUNT OF TIME TO CONTACT ME & THEY HAVEN'T.

NHTSA complaint #11111154 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL HAS ANNOUNCED THAT MY VEHICLE AIR BAG PASSENGER SIDE FRONTAL HAS BEEN RECALLED BUT I HAVE NOT BEEN NOTIFIED BY ANYONE.

NHTSA complaint #11103534 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT WITH TOYOTA OF HOLLYWOOD, FL AND HAVE LEFT MESSAGES FOR SERVICE ADVISORS WHO DO NOT RETURN CALLS. I RECEIVED THE RECALL NOTICE TWO MONTHS AGO AND HAVE BEEN TOLD THE ONLY WAY TO GET AN APPOINTMENT IS WITH A SERVICE ADVISOR. DO I HAVE TO TAKE TIME OUT OF MY BUSY SCHEDULE TO DRIVE TO THE DEALER TO MAKE AN APPOINTMENT?

NHTSA complaint #11090407 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. STONE MOUNTAIN TOYOTA HAS BEEN EXTREMELY UNRESPONSIVE IN MY EFFORTS TO GET THE TAKATA RECALL ON MY VEHICLE ACCOMPLISHED. MY VEHICLE WAS PURCHASED AT THIS DEALERSHIP AND THEY SEEM TO TRY TO DELAY OR IMPEDE THE PROCESS OF REPLACING THE AFFECTED PART. THEY CLAIM, FROM THE BEGINNING, THAT I MUST LEAVE MY VEHICLE WITH THEM OVERNIGHT TO GET THE WORK DONE. I KNOW THAT THE ACTUAL REPAIR TIME IS 10 MINUTES AND THAT THE DEALER HAS UP TO 1 1/2 HOURS TO DO THE WORK, ALSO, THE FACT THAT I MADE AN APPOINTMENT FOR THE WORK TO BE DONE SO THAT THEY CAN SCHEDULE THE NECESSARY PERSONNEL TO COMPLETE THE WORK SHOULD BE ADEQUATE FOR THEM TO DO THE WORK NEEDED. MY APPOINTMENT WAS MARCH 26, 2018 AT 3:00 PM AND WHEN I ARRIVED THEY INFORMED ME THAT THE CAR HAD TO BE LEFT AT THE DEALERSHIP OVERNIGHT. THIS IS UNACCEPTABLE SINCE I NEED THE VEHICLE TO GO TO WORK. THEY MAKE NO EFFORT TO COMPLETE THE REPAIRS IN A REASONABLE TIME FRAME. THE ADDRESS FOR STONE MOUNTAIN TOYOTA IS 4400 US HIGHWAY 78, LILBURN, GA 30047 AND THEIR PHONE NUMBER IS 770-736-0030.

NHTSA complaint #11083490 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT

NHTSA complaint #11079847 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL

NHTSA complaint #11076665 — an unverified report by a vehicle owner.