121 of the
1,770 complaints about the 2009 Toyota Corolla are about the
braking system — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
18,500 miles.
Vehicle speed control / sudden unintended acceleration. This was NOT a "misapplication of pedal" by driver! It was clearly a mechanical failure—apparently accelerator pedal (not floor mat, which was secured on its pegs). NO warning lamp, msg, symptom prior to crash. Afterward, saw NHTSA rpts others FIXED speed control issue & same prob STILL recurred! My VIN wasn't listed as unrepaired (likely the original owner repaired recall issue/s)—yet car was still dangerous! At slow speed, approx 1-2 mph, I was entering my garage in usual way, turning R. Car abruptly sped up uncontrollably (self-accelerated); couldn't stop it! Crashed thru garage doorpost & wall, then backyard fence. Lucky I'm alive & no one in yard. VERY traumatic! Physical injury (neck/back) helped by ibuprofen. FWIW air bag didn't deploy. AAA said they'd only tow for repair, not inspection. I wasn't going to repair; I'd NEVER trust driving that car again & wouldn't sell to ANYONE to drive, due to grave concern same issue'd recur! Available for inspection at PickNPull, Moss Landing, CA. PnP corp agreed they'd haul away ONLY for its OTHER parts—order taker understood it had UNTRUSTED accelerator pedal / vehicle speed control. They also promised me they wouldn't let anyone drive it! Of 2009 Corolla NHTSA's 1,523 rpts, "vehicle speed control" is 3rd highest, far > nearly all other rpts. Below, a few of MANY related examples. (Note: dates may be either report or incident dates.) 10/26/21 NHTSA #11438174; 5/31/17 #10992371; 7/16/16 #10885246 ("CAR WAS REPAIRED UNDER RECALL...STILL AN ISSUE WITH UNINTENDED ACCELERATION.); 6/3/16, #10872355; 10/2/14 #10640760 ("VEHICLE WAS REPAIRED, BUT FAILURE RECURRED"); 9/30/14 #10640098; 9/25/14 #10639073; 11/16/13 #10552563; 3/4/12 #10450183; 2/10/12 #10450183 ("ALREADY HAD ALL OF TOYOTA'S "RECALL" REMEDIES";) 1/29/12 #10447756; 6/22/10 #10343426 (recall work had been done); 6/23/10 #10340943 (work had been done); 6/6/10 #10339969; 5/18/10 #10330952.
NHTSA complaint #11473163 — an unverified report by a vehicle owner.
Dallas, TX
SERVICE BRAKES
The car speed variable when I try speed up became slow or sometimes it speed up one time it stops in the middle of rail crossing and completely stop then I moved out and the car pushed up other side and the car accelerated not working properly nod the fuel system also I have big doubt about this car!
NHTSA complaint #11429143 — an unverified report by a vehicle owner.
at 514,330 milesElmira, NY
SERVICE BRAKES
RUMBLING NOISE UNDER THE HOOD COMING FROM THE ENGINE ,CHECK ENGINE LIGHT IS ON, AT A SLOWING DOWN SPEED THE CAR STARTS VIBRATING AND MAKES THE RUMBLING NOISE UNDER THE HOOD!! UNSAFE TO DRIVE !! CAR WENT TO THE DEALER WILLIAMS HONDA - SEVERAL TIMES BACK TO CHECK THE CODE AND TO FIX THE PROBLEMS!! WE HAD TO BRING THIS COMPLAINT WITH THE MANAGEMENT AND BETTER BUSINESS BUREAU, WE ARE REQUESTED A COMPENSATION FROM A DEALER FOR SELLING UNSAFE VEHICLE TO US, WE COMPLAINED ABOUT THIS WHOLE MATTER IN DETAILS TO BETTER BUSINESS BUREAU, WE REQUESTED A MONETARY COMPENSATION $500. WE ARE REQUESTING FROM NEW YORK STATE DEPARTMENT OF MOTOR VEHICLES: TO HELP AND ASSIST US TO COLLECT COMPENSATION OF $500 FROM A DEALER WILLIAMS HONDA THAT IS IN ELMIRA NEW YORK.
NHTSA complaint #11414153 — an unverified report by a vehicle owner.
at 149,340 milesHavelock, NCCrash
SERVICE BRAKES
MY 17 YEAR OLD DAUGHTER GOT INTO A CAR ACCIDENT ON 01/27/2021, SHE PRESSED ON THE BRAKES BUT THEY DID NOT ENGAGE CAUSING HER TO HIT ANOTHER VEHICLE ON A NEIGHBORHOOD SIDE STREET
NHTSA complaint #11390450 — an unverified report by a vehicle owner.
at 75,000 milesSilver Spring, MDCrash
SERVICE BRAKES
THE BREAK STOPPED WORKING. I HAD ALMOST GOTTEN INTO A CAR ACCIDENT. FORTUNATELY, I HIT A CLOSE DONATION METAL CONTAINER AND WAS ABLE TO STOP THE CAR. I HAVE MY CAR CHECKED OUT BY A MECHANIC AND THE ISSUE IS NOT RELATED TO BREAK PADS AND/OR ROTOR. IT IS A DUE TO A MANUFACTURING RELATED ISSUE; HYDRAULIC:POWER ASSIST:VACUUM. I HAVE STOPPED DRIVING THE VEHICLE AND I WOULD LIKE TO GET IT TOWED FOR A RECALL SERVICE TO DARCARS TOYOTA DEALER IN SILVER SPRING MD WHERE I BOUGHT THE CAR. THIS MODEL AND YEAR IS UNDER RECALL FOR BREAKS BUT NOT IN THE STATE OF MD OR DC. YOU CAN REACH ME AT [XXX] OR [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
NHTSA complaint #11363853 — an unverified report by a vehicle owner.
at 69,638 milesParma, OH
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THERE WAS A MANUFACTURER CAMPAIGN TO ADDRESS THE FAILURE AND THAT THE REAR WHEEL BEARING HARNESSES NEEDED TO BE REPLACED. THE MANUFACTURER ISSUED FOUR TECHNICAL SERVICE BULLETINS ON THE BRAKE SYSTEM, BUT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,638.
NHTSA complaint #11058339 — an unverified report by a vehicle owner.
Bledsoe, KY
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS), 10V023000 (VEHICLE SPEED CONTROL), AND 09V338000 (SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (GAMBREL TOYOTA DEALER, LOCATED IN CORBIN, KY), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10995168 — an unverified report by a vehicle owner.
at 49,500 milesRedwood City, CA
SERVICE BRAKES
TAKATA RECALL POWER WINDOW MASTER SWITCH RECALL SMART STOP TECHNOLOGY
NHTSA complaint #10916668 — an unverified report by a vehicle owner.
SAN Juan, PR
SERVICE BRAKES
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 09V338000 (SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10898537 — an unverified report by a vehicle owner.
at 25,000 milesMillbrae, CACrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED A MINOR HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
NHTSA complaint #10785498 — an unverified report by a vehicle owner.
Kemah, TX
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V168000 (AIR BAGS), 12V491000 (VISIBILITY) AND 09V338000 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10782042 — an unverified report by a vehicle owner.
at 1,275 milesWaipahu, HI
SERVICE BRAKES
DANGEROUS CAR TO DRIVE. VEHICLE DRIFTS HARD LEFT WHEN DRIVING IN A STRAIGHT LINE. PROBLEM IS MADE WORSE WHEN DRIVING NEXT TO A LARGE TRAILER TRUCK WITH CROSSWINDS. CAR STEERING HAS A LARGE LOOSE, DEAD CENTER FEEL DISCONNECTED TO THE ROAD. WHEN TURNING, THE POWER STEERING DOES NOT MOVE THE STEERING WHEEL TO THE CENTER. THE DRIVER HAS TO MANUALLY CORRECT THE WHEEL EVERY TIME. I PURCHASED THE CAR "NEW" FROM THE DEALER. I STILL OWN IT TODAY, AND THE STEERING IS JUST AS BAD. IN BAD WEATHER, THE PROBLEM IS ABSOLUTELY TERRIBLE. THE DEALER HAS NO SOLUTION.
NHTSA complaint #10761994 — an unverified report by a vehicle owner.
at 81,000 milesChagrin Falls, OH
SERVICE BRAKES
ABS AND BRAKE LIGHTS CAME ON. THE MECHANIC TELLS ME THAT BOTH REAR ABS SENSORS ARE BAD (CODES C0210 AND C0215). THIS IS A TOYOTA COROLLA 2009 LE WITH ONLY 81K MILES AND I HEAR THE SAME PROBLEM EXISTS IN SOME FRIEND'S CARS. WE HAVE LOTS OF SNOW IN CLEVELAND AREA AND IT IS RIDICULOUS NOT TO HAVE ABS WORKING BECAUSE OF THIS PROBLEM. LOOKING AT DISCUSSION GROUPS, THIS SOUNDS LIKE A RECALL TO ME.
NHTSA complaint #10680171 — an unverified report by a vehicle owner.
at 61,955 milesSacramento, CA
SERVICE BRAKES
TOYOTA SENT ME AN UNDATED NOTICE OF A LIMITED SERVICE CAMPAIGN TO INSTALL SMART STOP TECHNOLOGY. WHEN I TOOK MY CAR IN FOR THE INSTALLATION, TOYOTA SAID I FIRST HAD TO HAVE AN INSPECTION BECAUSE I HAD ACTUALLY EXPERIENCED AN UNINTENDED ACCELERATION THOUGH THERE WAS NO DAMAGE OR INJURY. DESPITE MY DAILY PHONE CALLS, THEY HAVE YET TO SCHEDULE THAT INSPECTION AND TO INSTALL SMART STOP, LEAVING ME WITHOUT A CAR BECAUSE THEY TELL ME NOT TO DRIVE MINE UNTIL SMART STOP IS INSTALLED.
NHTSA complaint #10651328 — an unverified report by a vehicle owner.
at 45,000 milesAltoona, PA
SERVICE BRAKES
FOOT REMOVED FROM ACCELERATOR AND CAR ACCELERATES UPON APPLYING THE BRAKES, HAPPENS FREQUENTLY AND CAUSES CONCERN WHEN PARKING OR APPROACHING A VEHICLE STOPPED IN FRONT OF YOU, LENGTHENS TIME TO STOP---VEHICLE WAS PURCHASED JUST PRIOR TO DATE OF FIRST INCIDENT.
NHTSA complaint #10640098 — an unverified report by a vehicle owner.
at 73,036 milesStreetsboro, OH
SERVICE BRAKES
I WAS DRIVING BACK HOME AND SLOWED DOWN WITH THE INTENTION OF STOPPING AT A TRAFFIC INTERSECTION. MY BRAKES DID NOT ENGAGE AT THE NORMAL LEVEL OF PRESSURE THAT I USE, AND I HAD TO PRESS IT ALL THE WAY DOWN. WHEN THE BRAKE WAS SLAMMED ALL THE WAY DOWN THE BRAKES DID ENGAGE, BUT THE ENGINE STARTED REVVING UP AND THE RPM METER WAS TO ITS MAXIMUM. I DID NOT TAKE MY FOOT OFF THE BRAKES BECAUSE I KNEW IF I DID, THE CAR WOULD HAVE TRAVELLED AT 120MPH. I IMMEDIATELY PULLED THE HANDBRAKE LEVER UP, CHANGED THE GEAR TO PARK, AND SWITCHED OFF THE IGNITION. I AM JUST HAPPY TO BE ALIVE TODAY, AND AM VERY THANKFUL FOR MY PRESENCE OF MIND. I IMMEDIATELY CALLED A TOW TRUCK AND TOWED THE CAR TO THE NEAREST TOYOTA DEALERSHIP. WE DID TAKE THE CAR TO THE DEALERSHIP A WEEK BACK TO DO A SOFTWARE UPGRADE AND A COUPLE OF OTHER RECALLS, AND THE UNINTENDED ACCELERATION THAT I EXPERIENCED HAPPENED A WEEK AFTER THAT. TOYOTA AFTER THEIR INVESTIGATION CONCLUDED THAT THE BRAKE AND THE ACCELERATOR WERE ENGAGED AT THE SAME TIME. THEY ARE ESSENTIALLY SAYING THAT MY 5.5 SHOE SIZE FOOT WAS BOTH ON THE BRAKE AND THE ACCELERATOR PEDAL AT THE SAME TIME. I DID LOOK AT MY FOOT TO MAKE SURE THAT IT WAS INDEED ON THE BRAKES WHEN THE CAR WAS REVVING UP. SO I CAN SAY WITH 100% CERTAINTY THAT MY FOOT WAS ONLY ON THE BRAKE AND THE BRAKE PEDAL WAS SLAMMED ALL THE WAY DOWN. LIKE IN PREVIOUS CASES E.G. OKLAHOMA COURT CASE, TOYOTA IS BLAMING THE DRIVER WHEN IN FACT, THE SOFTWARE RESPONSIBLE FOR THROTTLE CONTROL WAS CLEARLY SHOWN TO HAVE OVER 85000 BUGS BY EXPERT TESTIMONY GIVEN IN THE OKLAHOMA CASE. IF NOT FOR MY PRESENCE OF MIND, I WOULD CERTAINLY HAVE BEEN DEAD YESTERDAY, AND I AM STILL IN SHOCK AND AWE RECOVERING FROM THE INCIDENT.
NHTSA complaint #10629189 — an unverified report by a vehicle owner.
at 92,000 milesSparrows Point, MDCrash
SERVICE BRAKES
MY WIFE REAR ENDED A TAXI, SHE COMPLAINED THAT THE BRAKES DID NOT STOP THE CAR. WE HAD THE CAR TOWED TO THE HOUSE, I FREED THE HOOD AND REMOVED THE BUMPER COVER TO INSPECT THE DAMAGE. WHEN I GOT IN AND TRIED THE BRAKES, THE PEDAL WENT TO THE FLOOR. WHEN I OPENED THE BRAKE FLUID RESERVOIR TO CHECK THE FLUID, THE BRAKES RETURNED TO NORMAL. THAT INDICATES A VACUUM TO ME, WHICH IS NOT NORMAL.I WOULD LIKE TO REQUEST ANALYSIS OF THE EVENT DATA RECORDER.
NHTSA complaint #10622657 — an unverified report by a vehicle owner.
Ashburn, VACrash
SERVICE BRAKES
I WAS LEAVING THE DRIVE THRU TO PARK MY CAR AND WAIT FOR MY FOOD TO COME OUT. I MADE AN IMMEDIATE LEFT FOLLOWED BY AN IMMEDIATE LEFT TO PARK IN A HANDICAP SPOT. I PRESSED THE BRAKES AND MY CAR DIDN'T SLOW DOWN AT ALL. I KEPT PRESSING IT AND NOTHING HAPPENED. MY CAR WENT OVER THE CONCRETE BLOCK IN FRONT OF THE HANDICAP THRU BUSHES AND FINALLY STOPPED WHEN I HIT THE CORNER OF THE BUILDING I PULLED THE CAR INTO REVERSE AND PULLED THE E-BRAKE. THANKFULLY I WAS PULLING OFF SO I WAS GOING SLOW AND NO ONE WAS HIT AND I DIDN'T BREAK THROUGH THE GLASS BUT, I TURNED MY CAR OFF FOR ABOUT 20 MINS TO CLAM DOWN. WHEN I TURNED THE CAR BACK ON IT OPERATED AS IF NOTHING HAPPENED. I DEALT WITH RECALLS WHEN THE CAR FIRST WAS OUT BUT, I DIDN'T SEE ANY RECENT ONES POP UP BUT, LOOKING THROUGH OTHER COMPLAINTS I SEE THAT SOME PEOPLE ARE HAVING THE SAME EXPERIENCE. I CALLED UP TOYOTA SO MANY TIMES IN REGARDS TO MY BREAKS AND NOTHING EVER CAME OF IT EVERY SINGLE TIME THEY TOLD ME NOTHING WAS WRONG THEY DIDN'T FEEL OR HEAR ANYTHING OR SEE ANYTHING. CLEARLY SOMETHING IS WRONG SCARED TO DRIVE MY CAR BUT, I REALLY DO NOT WANT TO PURCHASE A NEW CAR. ITS CRAZY TO BE HAVING ISSUES LIKE THIS. NOW I HAVE TO GET MY FRONT BUMPER FIXED.
NHTSA complaint #10621449 — an unverified report by a vehicle owner.
at 8,500 milesCedar Rapids, IA
SERVICE BRAKES
THIS VEHICLE HAS HAD THE WATER PUMP GO OUT THE BRAKES THE ALTERNATOR HAS HAD PROBLEMS WITH THE EMERGENCY BRAKES THE AIR BAG HAS HAD THE STRUTS REPLACED THE GAS LEVER STOPPED WORKING AND NOW THE TRUNK RELEASE WON'T WORK I HAVE REPLACED NOW 5 TIRES BECAUSE ONE BLOW RIGHT AFTER I GOT THE CAR AND NOW MY CAR HAS JUST 85 THOUSAND MILES ON IT. I HAVE HEARD SO MANY GOOD THINGS ABOUT TOYOTA BUT THIS IS THE WORST CAR I HAVE EVER OWN I WILL NEVER BUY OR ADVISE ANYONE TO BUY A TOYOTA AGAIN.
NHTSA complaint #10616049 — an unverified report by a vehicle owner.
at 93,500 milesKaty, TXCrash
SERVICE BRAKES
I WAS MERGING ONTO TRAFFIC HEADING WEST ON I-10 IN HOUSTON. THE CARS IN FRONT OF ME SUDDENLY STOPPED AND I STARTED APPLYING THE BRAKES HARD WHEN THERE WAS AT LEAST 10 FEET DISTANCE BETWEEN MY CAR AND THE CAR IN FRONT OF ME. I WAS MERGING AT PEAK TRAFFIC HOUR AND WAS NOT MORE THAN 40-45 MILES/HOUR SPEED. WHEN I APPLIED THE BRAKES, THE CAR REFUSED TO STOP AND I HIT THE VEHICLE IN FRONT OF ME. I APPLIED THE BRAKES HARD SUCH THAT ANY OTHER CAR WOULD HAVE SKIDDED THE TYRES. THIS CAR JUST PLAIN REFUSED TO STOP AND I ENDED UP IN A WRECK WHICH CAUSED EXTENSIVE DAMAGE TO MY CAR AND NOW AM HAVING TO GO THROUGH INSURANCE. I HAVE DRIVEN OTHER SIMILAR CARS AND THEIR BRAKES ARE A LOT MORE EFFECTIVE. I AM CURRENTLY DRIVING A RENTAL CAR OF SIMILAR SIZE AND THEIR BRAKES ARE HIGHLY EFFECTIVE. I DO NOT KNOW IF THIS IS RELATED TO AN EARLY RECALL ABOUT BRAKES ON THE CAR, BUT I HAVE BEEN PROMPT ABOUT GETTING ALL MY RECALLS FIXED IN THE CAR.
NHTSA complaint #10609418 — an unverified report by a vehicle owner.
Derry, NH
SERVICE BRAKES
AFTER READING OTHER BRAKE COMPLAINTS I'M REALIZING THAT I HAVE HAD THE SAME PROBLEM SINCE I'VE HAD THE CAR. ANY BIT OF PRECIPITATION CAUSES THE BRAKES TO LOCK WHEN BARELY PRESSING THEM TO SLOW DOWN (NOT STOP). IT HAPPENS AT JUST A FEW MPH OR HIGHER. THEY LOCK TO THE POINT THAT THE CAR JERKS TO A STOP AT SLOW SPEEDS AND SLIDES SEVERAL CAR LENGTHS AT HIGHER SPEEDS. I HAVE LEARNED TO PUMP MY BRAKES BEFORE PLACING THE CAR IN DRIVE.
NHTSA complaint #10579064 — an unverified report by a vehicle owner.
at 23,000 milesShreveport, LACrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT WAS DRIVING 40 MPH OVER A BRIDGE WHEN ANOTHER VEHICLE VEERED EXTREMELY CLOSE TO THE CONTACT'S VEHICLE. THE CONTACT CRASHED INTO THE VEHICLE AND THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT ABRUPTLY APPLIED THE BRAKES HOWEVER, THEY WERE UNRESPONSIVE AND THE POWER STEERING ASSIST THEN SUDDENLY FAILED. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND SPIN UNCONTROLLABLY UNTIL THE VEHICLE FLIPPED TWICE AND CAME TO A HALT. THE VEHICLE WAS EXTREMELY CLOSE TO FALLING OFF THE EDGE OF THE BRIDGE. THE CONTACT SUSTAINED SEVERE BRUISING TO THE CHEST AND A FRACTURED LEFT HIP. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INSPECTED BY THE CONTACT'S INSURANCE COMPANY BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
NHTSA complaint #10578632 — an unverified report by a vehicle owner.
at 25,975 milesBethesda, MD
SERVICE BRAKES
I BOUGHT THIS CAR USED WITH 18,000 MILES ON IT IN JULY OF 2010. AND I HAVE ALL SERVICE DONE AT A TOYOTA DEALER. AT 25,975 MILES, REPLACED THE FRONT BRAKES, MACHINED ROTORS, BRAKE FLUID FLUSH, CLEANED AND ADJUSTED REAR BRAKES(1/28/12). (BRAKE PEDAL FELT SOFT). AT 37,966 MILES , REPLACED THE FRONT BRAKES AGAIN(12/21/12). PADS LASTED 11,991 MILES! AT 55,662 MILES, REPLACED THE FRONT BRAKES, MACHINED ROTORS AGAIN(2/20/2014). PADS LASTED 17,696 MILES! SINCE I DO MAINLY HIGHWAY DRIVING, I FEEL THAT THERE IS A DEFECT ASSOCIATED WITH THE FRONT BRAKE ABNORMAL WEAR. ALSO, AT 50,548 REPLACED #2 STEERING SHAFT ASSEMBLY. AT, 50,691 REPLACED ALTERNATOR. AT 55,662 REPLACED WATER PUMP, COOLANT AND DRIVE BELT.
NHTSA complaint #10573336 — an unverified report by a vehicle owner.
at 34,650 milesOcean Grove, NJ
SERVICE BRAKES
FIRST INCIDENT OCCURRED ON SAME DAY THE VEHICLE WAS PURCHASED. THIS WRITER NOTICED THAT WHEN COMING TO A STOP THE BRAKE WOULD OCCASIONALLY MAKE A GRINDING SOUND, BUT NOT THE SAME SOUND AS WORN BRAKES OR ROTORS; THE SOUND WAS AS IF IT STRUGGLED TO STOP SLIGHTLY. EVERY DAY FROM THE DATE OF PURCHASE IF THERE WAS EVEN A SLIGHT BIT OF PRECIPITATION, WHEN THIS WRITER WOULD PRESS DOWN THE BRAKE, THE BRAKE WOULD GO ON AND OFF VERY QUICKLY AS IF THE ABS WAS KICKING IN UNNECESSARILY. THIS OCCURRED AT ALL SPEEDS, RANGING FROM 5 MPH AND UP. FOR INSTANCE, ON ONE OCCASION, WHILE WRITER WAS DRIVING CAREFULLY IN THE SNOW AT 8 - 10 MPH WITH ONLY AN INCH ON THE GROUND, WRITER WAS BEHIND ANOTHER VEHICLE BY APPROXIMATELY 3 CAR LENGTHS AND COMING TO A STOP SIGN. WRITER BEGAN BRAKING AND THE BRAKES WENT ON AND OFF QUICKLY AND GRINDED A BIT. DUE TO THIS, THE VEHICLE SLID ALL THREE CAR LENGTHS AND WAS WITHIN AN INCH OF HITTING THE VEHICLE IN FRONT. THIS WRITER LEARNED ABOUT THE RECALLS TODAY, AND IS CONTACTING DEALERSHIP TOMORROW TO SEE IF THEY WILL TAKE CARE OF THE ISSUE.
NHTSA complaint #10573601 — an unverified report by a vehicle owner.
at 93,189 milesLithonia, GACrash
SERVICE BRAKES
MY DAUGHTER WAS DRIVING WEST BOUND ON I20 BETWEEN EXIT 189 AND 190 ON 11/1 WHEN THE CAR ACCELERATED AND HYDROPLANE. MY DAUGHTER WAS GIVEN PERMISSION TO USE MY CAR ON THIS DATE, THE CONDITION WAS RAINY AND LOW VISIBILITY. SHE TOOK FEET OFF GAS AND PROCEEDED TO BRAKE WHEN THE CAR ACCELERATED. AS SHE PUT HER FEET ON BRAKES SHE LOST CONTROL AND CRASH IN GUARD RAIL. IN THE MEANTIME I HAVE CHECKED THE DATA BASE AND THERE ARE TWO RECALLS ON THIS VEHICLE. ONE INVOLVED ACCELERATION. THE DEALER SHOULD HAVE HAD THESE RECALLS DONE BEFORE THE CAR WAS SOLD WHICH COULD HAVE HELPED TO PREVENT THE ACCELERATION. SOMEONE SHOULD BE HELD LIABLE OTHER THAN THE CONSUMER FOR THIS MISHAP. I NEED TO KNOW WHAT IS THE NEXT STEP AS A CONSUMER. ALSO THE AIR BAG DID NOT DISENGAGED. I CALLED THE DEALERSHIP AND SPOKE WITH [XXX] ON 11/6 WHO CONFIRMED THAT THERE ARE STILL TWO RECALLS ON THIS CAR AND SHE ASKED WHEN DID I WANT TO BRING THE VEHICLE IN. WHY WAS THIS NOT DONE BEFORE PURCHASE. I ALSO SPENT $2800 ON AN EXTENDED POWERTRAIN WARRANTY THROUGH THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10551139 — an unverified report by a vehicle owner.
at 61,794 milesHolmen, WI
SERVICE BRAKES
SEVERAL TIMES WHILE DRIVING MY CAR ONE DAY THE ABS KICKED EVERY TIME I WOULD APPLY THE BRAKES. THERE WAS NO SNOW OR RAIN ON THE ROAD. IT FELT AS IF I WASN'T GOING TO STOP, WHICH IS VERY SCARY WITH A 4 MONTH OLD BABY AND 4 YEAR OLD IN THE CAR! I TOOK IT INTO THE SHOP RIGHT AWAY. THE SHOP LOOKED AT IT AND IMMEDIATELY CALLED TOYOTA TO SEE IF THERE WAS A RECALL FILED YET ON THIS. HE SAW ANOTHER CAR THIS YEAR WITH EXACTLY THE SAME PROBLEM. HE SAID THE SENSORS HAVE BEEN CONTAMINATED. HE FOUND CORROSION IN THE CONNECTIONS OF BOTH REAR WHEEL SPEED SENSORS. WHICH WOULD REQUIRE REPLACEMENT OF BOTH WHEEL BEARING/SENSOR ASSY'S AND CONNECTORS TO GET THE SYSTEM FUNCTIONING AGAIN. MY REPAIR MAN SAID I COULD HAVE ENDED UP GOING RIGHT THROUGH A LIGHT OR STOP SIGN.
NHTSA complaint #10547241 — an unverified report by a vehicle owner.
Chesterfield, VA
SERVICE BRAKES
WHEN SLOWING DOWN FROM 65 MPH THE WHOLE CAR SHAKES OUT OF CONTROLL. THIS DOES NOT HAPPEN EVERY TIME BUT PRETTY CONSISTENT NOW MY CHECK ENGINE AND TRACTION CONTROLL LIGHT STAYS LIT WHILE THE ESC LIGHT BLINKS. THIS HAS HAPPENED NOW THREE TIMES OVER PAST 6 MONTHS.
NHTSA complaint #10544795 — an unverified report by a vehicle owner.
at 60,000 milesRockingham, NCCrash
SERVICE BRAKES
ON JAN. 6TH, WE HIT A DEER ABOUT 10 MILES FROM HOME, AND THROUGH OUR INSURANCE HAD THE CAR TAKEN TO A LOCAL BODY SHOP WHERE IT WAS FIXED. REPAIRS WERE MADE AND A FEW MONTHS LATER THE ABS & BRAKE LIGHT ILLUMINATED AND WOULDN'T TURN OFF. WE CONTACTED THE INSURANCE AND THEY TOLD US TO TAKE THE VEHICLE BACK TO THE BODY SHOP, WHERE THEY WOULD SEND TO TOYOTA FOR REPAIRS. TOYOTA INFORMED US THAT THE ABS ACTUATOR WAS BAD AND NEEDED TO BE REPLACED. FOR INSURANCE PURPOSES, THE BODY SHOP ORDERED A USED LKQ ABS ACTUATOR. TWO PARTS WERE ORDERED, THE FIRST ONE BEING INCORRECT, AND WAS INSTALLED AND WE PICKED UP THE CAR. A FEW MONTHS LATER, TO AVOID BEING IN A CAR ACCIDENT, I SLAMMED ON THE BRAKES AND NOTICED THE CAR PULLED HARSHLY TO THE LEFT. I THOUGHT NOTHING OF IT UNTIL MY SPOUSE HAD SLAMMED ON THE BRAKES TO AVOID A CAR PULLING OUT IN FRONT OF HER, THE CAR LOCKED UP, THEN STARTED TO SKID TO THE LEFT ALMOST CAUSING HER TO CRASH INTO THE VEHICLE SHE WAS TRYING TO AVOID. WE TOOK THE VEHICLE TO TOYOTA TO ASSESS THE PROBLEM, AGAIN, IT WAS THE ACTUATOR. ANOTHER LKQ USED ACTUATOR WAS PURCHASED AS PER OUR INSURANCE GMAC, AND IT WAS THE INCORRECT PART. THE CORRECT PART WAS ORDERED THE 2ND AND 3RD TIME, BUT BOTH WERE DAMAGED AND UNUSABLE. GMAC FINALLY ALLOWED THE BODY SHOP TO ORDER A NEW PART VIA TOYOTA. THIS IS THE 6TH ACTUATOR THAT WAS INSTALLED AND WE PICKED UP OUR CAR ON AUG. 30TH 2013. THE NEXT DAY, I DECIDED TO SLAM ON THE BRAKES TO TEST IF THEY WERE WORKING ACCORDINGLY, AND WAS SURPRISED TO DISCOVER THAT THEY PULL EXTREMELY HARD TO THE LEFT. I DON'T FEEL SAFE DRIVING THE VEHICLE AND REALLY HOPE THAT THE PROBLEM CAN BE CORRECTED. IF THE BODY SHOP AND TOYOTA HAD REALIZED THE EXTENT OF THE REPAIRS FROM THE BEGINNING, THE VEHICLE WOULD'VE BEEN CONSIDERED TOTALED, THE CAR IS WORTH APPROX. $10,000. THE TOTAL OF ALL REPAIRS DONE SO FAR TO-DATE SINCE THE ACCIDENT ARE APPROX. $9500.
NHTSA complaint #10538237 — an unverified report by a vehicle owner.
at 43,000 milesWest Windsor, NJCrash
SERVICE BRAKES
TL* THE CONTACT OWNS 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ERRONEOUSLY ACCELERATED THEN CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000. UPDATED 04/03/13*LJ THE CONSUMER STATED SHE WAS TRAVELING EAST AT 25 MPH. AS SHE TURNED INTO HER CUL-DE-SAC THERE WERE TWO PARKED CARS ON THE SIDE OF THE ROAD FACING EACH OTHER. SHE MOVED TO THE LEFT TO AVOID THEM . AS SHE APPLIED THE BRAKE TO REDUCE HER SPEED, AS SHE WAS NEAR HER TURN, THERE WAS A SUDDEN JERK IN THE STEERING WHEEL, QUICKLY PULLING THE VEHICLE TO THE RIGHT INTO THE LEFT REAR OF THE FIRST PARKED CAR. SHE HAD NO CONTROL OVER THE VEHICLE. IT THEN MOVED SLIGHTLY AWAY FROM THE FIRST VEHICLE AND THEN THE VEHICLE WENT IN THE DIRECTION OF THE SECOND CAR. THE CONSUMER THEN HIT THE OTHER VEHICLE. THE CONSUMERS RIGHT TIRE BLEW OUT AND THE RIM AND WHEEL WERE IN THE EXTREME RIGHT POSITION THAT APPEARED GREATER THAN THE WHEEL WOULD MOVE.
NHTSA complaint #10501947 — an unverified report by a vehicle owner.
at 70,000 milesShawano, WI
SERVICE BRAKES
ABS AND BRAKE LIGHT TURNED ON TOGETHER. THIS IS TURNING OUT TO BE A VERY COMMON ISSUE WHICH IS DUE TO THE CORROSION OF THE SENSORS ON THE RARE WHEELS. WITH ABS LIGHT TURNED ON, THE VEHICLE IS INCAPABLE OF APPLYING ABS WHEN REQUIRED DURING BRAKE, CREATING A HIGH SAFETY CONCERN.
NHTSA complaint #10496658 — an unverified report by a vehicle owner.