FaultScore

2020 Toyota Corolla driver assist problems

13 of the 395 complaints about the 2020 Toyota Corolla are about the driver-assist systems — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 30,000 miles.

F

13

Complaints

4

Crashes

0

Fires

4

Injuries

Exactly what failed

Automatic Emergency Braking 4 30.8%
Warnings 3 23.1%
Warnings 2 15.4%
Forward Collision Avoidance 1 7.7%
Adaptive Cruise Control 1 7.7%
Assist 1 7.7%
Warning 1 7.7%

Driver Assist & Collision Avoidance across every Toyota Corolla year

2017 12 14.0%
2019 11 12.8%
2020 13 15.1%
2021 13 15.1%
2023 17 19.8%
2024 20 23.3%

What owners said

Filed with NHTSA, in their own words.

at 116,000 miles Inglewood, CA

FORWARD COLLISION AVOIDANCE

The contact owns a 2020 Toyota Corolla. The contact stated that while driving approximately 10 MPH and making a left turn, the Forward Collision Avoidance system activated ad the vehicle stopped independently. The contact stated there was no warning light illuminated. The contact stated that the braking function resumed, and the contact was able to continue driving. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Forward Collision Avoidance was functioning correctly and there were no failure found with the brakes. The vehicle was not repaired. Additionally, the contact reported that the vehicle had started to shake abnormally while driving at speeds under 40 MPH. The contact stated no warning light was illuminated. The contact had not taken the vehicle back to a dealer or mechanic to be diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 116,000.

NHTSA complaint #11675119 — an unverified report by a vehicle owner.

Winston Salem, NC

FORWARD COLLISION AVOIDANCE: WARNINGS

Fuel pump system failure causing vehicle warning lights to come on and not turn off, affecting vehicle performance for going up hill as well as vehicle completely shutting off in middle of road . Major safety hazard

NHTSA complaint #11668991 — an unverified report by a vehicle owner.

Winston Salem, NC

BACK OVER PREVENTION: WARNINGS

Fuel pump system failure causing vehicle warning lights to come on and not turn off, affecting vehicle performance for going up hill as well as vehicle completely shutting off in middle of road . Major safety hazard

NHTSA complaint #11668991 — an unverified report by a vehicle owner.

Katy, TX Crash 2 injured

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The automatic emergency breaking and forward collision warning failed to alert and turn on and I wrecked into an object. My life was put at risk and I wrecked my car. The problem has not been reproduced or confirmed by the independent service center. The vehicle is currently being inspected by insurance estimator. There was no other alerts or messages to alert prior to collision.

NHTSA complaint #11661160 — an unverified report by a vehicle owner.

Katy, TX Crash 2 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

The automatic emergency breaking and forward collision warning failed to alert and turn on and I wrecked into an object. My life was put at risk and I wrecked my car. The problem has not been reproduced or confirmed by the independent service center. The vehicle is currently being inspected by insurance estimator. There was no other alerts or messages to alert prior to collision.

NHTSA complaint #11661160 — an unverified report by a vehicle owner.

San Francisco, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The anti-lock brake system (ABS) malfunctioned when the vehicle was still very new, with only 25,000 miles. Diagnostics from two independent service centers confirmed that the ABS electronic control unit is failing due to an external failure. Both specialists stated that such a failure is highly uncommon and is a clear quality issue related to the electronic components. A critical system like ABS should not fail this early, raising serious concerns about the durability and reliability of the vehicle’s braking system.

NHTSA complaint #11650642 — an unverified report by a vehicle owner.

San Francisco, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The anti-lock brake system (ABS) malfunctioned when the vehicle was still very new, with only 25,000 miles. Diagnostics from two independent service centers confirmed that the ABS electronic control unit is failing due to an external failure. Both specialists stated that such a failure is highly uncommon and is a clear quality issue related to the electronic components. A critical system like ABS should not fail this early, raising serious concerns about the durability and reliability of the vehicle’s braking system.

NHTSA complaint #11650642 — an unverified report by a vehicle owner.

Imperial Beach, CA

LANE DEPARTURE: WARNING

Electrical issue on vehicle says that vehicles safety features are unavailable and all the light indications on the dash are lit up. It was taken to the dealership several times but the issue still hasn’t been resolved.

NHTSA complaint #11572833 — an unverified report by a vehicle owner.

Imperial Beach, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

Electrical issue on vehicle says that vehicles safety features are unavailable and all the light indications on the dash are lit up. It was taken to the dealership several times but the issue still hasn’t been resolved.

NHTSA complaint #11572833 — an unverified report by a vehicle owner.

Calimesa, CA Crash 1 injured

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.

NHTSA complaint #11512454 — an unverified report by a vehicle owner.

Saint Louis, MO Crash 3 injured

BACK OVER PREVENTION: WARNINGS

I am not sure what the component is but I am driving and as I accelerate the gas my car will lose power to increase speed. If I am at the stop sign or stop light and I proceed to go the car will stall and not get going once I place my foot on the gas. I have reached out to the dealer by phone and when I have obtained service I am being advised that it's nothing. But I have experienced it on multiple occasions and even had an accident and nothing is being done to resolve the issue. I know that it can't be normal for the vehicle to do that and I am tired of getting the run around in regards to it. I was able to see that there has been a recall but do not see that it is in regard to me vin number. Can you please assist me with this matter. I should not be in the middle of driving or at a stop light and not able to accelerate my vehicle to a regular speed. I would like to have this matter looked into by a different Toyota dealer. Also it happens randomly and when I take to the dealership nothing is ever done and the issue is constantly being ignored. I am being told that due to no check engine light being on that my car is fine and its not. I don't want to lose my life due to the fact that I have purchased a faulty car and have not been made aware of any issues to protect my safety.

NHTSA complaint #11481575 — an unverified report by a vehicle owner.

at 30,000 miles Weimar, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

DRIVE ASSIST OCCASIONALLY SWERVES OUT OF LANES AT PARKED VEHICLES, PEDESTRIANS, AND EVEN CARS IN ON COMING LANES. HAPPENS INCONSISTENTLY AND IS UNPREDICTABLE. WHEN THE CAR IS PERFECTLY CENTERED WITH DRIVE ASSIST ON, YOU BEGIN TO LET YOUR GAURD DOWN. WHICH IS WHEN YOU LEAST EXPECT YOUR CAR TO FORCIBLY TURN THE STEERING WHEEL AT AN UNSUSPECTED BICYCLIST.

NHTSA complaint #11407337 — an unverified report by a vehicle owner.

at 30,000 miles Weimar, CA

LANE DEPARTURE: ASSIST

DRIVE ASSIST OCCASIONALLY SWERVES OUT OF LANES AT PARKED VEHICLES, PEDESTRIANS, AND EVEN CARS IN ON COMING LANES. HAPPENS INCONSISTENTLY AND IS UNPREDICTABLE. WHEN THE CAR IS PERFECTLY CENTERED WITH DRIVE ASSIST ON, YOU BEGIN TO LET YOUR GAURD DOWN. WHICH IS WHEN YOU LEAST EXPECT YOUR CAR TO FORCIBLY TURN THE STEERING WHEEL AT AN UNSUSPECTED BICYCLIST.

NHTSA complaint #11407337 — an unverified report by a vehicle owner.

Other 2020 Toyota Corolla problems

← Full 2020 Toyota Corolla report