Owners have filed 38 complaints
about the 2011 Toyota FJ Cruiser with NHTSA between 2011 and 2026.
The largest single group is the steering.
Across this model's run it ranks 6 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Toyota FJ Cruiser. 50 means typical for this
model; 100 means roughly double.
Severity — 27
5.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
76% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2011 compares with every other Toyota FJ Cruiser
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2011 Toyota FJ Cruiser
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Steering
821.1%
Median failure at 15,000 miles
Suspension
615.8%
Median failure at 15,125 miles
Wheels
513.2%
Median failure at 5,500 miles
Body & Structure
513.2%
Median failure at 28,750 miles
Other & Unspecified
25.3%
1 crashes, 0 fires · median 71,000 mi
Tires
25.3%
Median failure at 20,000 miles
Windows, Mirrors & Wipers
25.3%
Median failure at 2,500 miles
Brakes
25.3%
1 crashes, 0 fires · median 71,000 mi
Electrical System
25.3%
Median failure at 5,500 miles
Seat Belts
12.6%
Fuel & Propulsion
12.6%
Lights
12.6%
Median failure at 15,000 miles
Airbags
12.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
416.0%
1,000 – 9,999 miles
624.0%
10,000 – 24,999 miles
936.0%
50,000 – 74,999 miles
520.0%
100,000 – 149,999 miles
14.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2011peak 6May 2026
Recalls on the 2011 Toyota FJ Cruiser
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V475000
EQUIPMENT:OTHER:LABELS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2014 FJ Cruiser and Tacoma vehicles equipped with accessory wheels and tires installed by Toyota or dealers prior to the vehicle's first sale. The affected vehicles may list incorrect spare tire size and/or cold tire inflation information on the tire placard. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."
Risk: If the spare tire is inflated to the incorrect pressure provided on the placard, tire failure may occur while it is being driven on, increasing the risk of a crash.
13V163000
EXTERIOR LIGHTING
Toyota Motor Corporation (Toyota) is recalling certain model year 2007-2013 FJ Cruiser vehicles manufactured January 25, 2006 through February 23, 2013 and equipped with a Toyota Auxiliary Driving Lamp Kits mounted to the front bumper. These lamp assemblies include 55 watt bulbs and due to this wattage and mounting angle, the combination of the upper beam headlamps plus the auxiliary lamps are too bright and exceed the maximum light output allowed for an upper beam headlamp. Therefore, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 108, "Lamps, reflective devices, and associated equipment."
Risk: Light intensities above the maximum allowable limit could cause increased glare for oncoming traffic and increase the risk of a crash.
13V123000
EQUIPMENT:OTHER:LABELS
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
13V098000
SEAT BELTS:FRONT:ANCHORAGE
Toyota is recalling certain model year 2007 through 2013 FJ Cruiser passenger vehicles. The retractors for the front driver and passenger seat belts are mounted in the access door (rear door) panels of the vehicle. Due to insufficient strength of the access door panel, cracks may develop in the panel if the access door is repeatedly and forcefully closed over an extended period of time.
Risk: If cracks occur in the panel around the lower retractor anchor, the seat belt retractor could become detached, which could increase the risk of injury to an occupant in the event of a crash.
12E046000
EQUIPMENT
Toyota is recalling certain Toyota Racing Development (TRD) brake kits, P/N PTR09-35070, and TRD High-Performance brake kits, P/N PTR09-35100, installed by Toyota vehicle processing centers and sold by Toyota dealers as an optional accessory for model year 2007 through 2012 Toyota FJ Cruiser vehicles. The subject TRD brake kit is specifically designed for the front wheels of 2007-2012 model year FJ Cruiser vehicles. Due to the shape of the outer brake tube of the brake kit, the clearance between the outer brake tube and a TRD 16 inch 6-spoke alloy wheel is minimal. If wheel balance weights are installed in an incorrect location, there is a possibility that the outer brake tube could be damaged due to interference with the balance weight, and brake fluid could leak from the damaged tube.
Risk: If a brake tube becomes damaged and leaks fluid, it may result in increased stopping distances, and in some cases, loss of vehicle front braking performance, which could increase the risk of a crash.
11V185000
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 FJ CRUISER AND MODEL YEAR 2009-2011 TUNDRA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEMS." THE TPMS ON SOME VEHICLES MAY NOT HAVE BEEN PROPERLY CALIBRATED AND AS A RESULT THE LOW TIRE PRESSURE WARNING LAMP MAY NOT ILLUMINATE SHOULD THE INFLATION PRESSURE IN ONE OR MORE OF THE VEHICLE'S TIRES FALL BELOW THE THRESHOLD FOR WHEN THE LOW TIRE PRESSURE WARNING LAMP SHOULD ILLUMINATE.
Risk: DRIVERS WILL NOT RECEIVE A WARNING FROM THE TIRE PRESSURING MONITOR THAT ONE OR MORE TIRES ARE UNDERINFLATED INCREASING THE RISK THAT A VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES AND INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH.
11V148000
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 FJ CRUISER, LAND CRUISER, TACOMA, SEQUOIA AND TUNDRA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." WHEN FACTORY-INSTALLED WHEELS AND TIRES WERE REPLACED WITH TOYOTA AUTHORIZED ACCESSORY WHEELS AND LT TIRES PRIOR TO FIRST SALE, THE TIRE PRESSURE MONITORING SYSTEMS WERE NOT RE-CALIBRATED CORRECTLY AND THEREFORE DO NOT START ILLUMINATING THE LOW TIRE PRESSURE WARNING TELLTALE AT THE REQUIRED MINIMUM ACTIVATION PRESSURE.
Risk: FAILURE TO WARN OF TIRE DEFLATIONS IS A NON-COMPLIANCE WITH FMVSS 138 AND COULD LEAD TO TIRE FAILURE INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201308416,058 units in Canada
Seats And Restraints
On certain vehicles, due to insufficient strength of the access door (rear door) panels, cracks may develop if the access doors are repeatedly and forcefully closed over an extended period of time. As the driver and front passenger seat belt retractors are mounted in the access door panels, if cracks occur in the panel around the lower retractor anchor, the seat belt retractors could become detached. This could increase the risk of injury to an occupant in the event of a crash. Correction: Dealers will inspect the rear door panels for cracks or separation. Depending on the results of the inspection, the dealer will repair as necessary.
Recall 201235310 units in Canada
Brakes
On certain vehicles equipped with a Toyota Racing Development (TRD) High-Performance Brake Kit sold and installed by Toyota dealerships, the clearance between the front outer brake tubes and the TRD 16-inch 6-spoke alloy wheels is small. If wheel weights are installed in an incorrect location, the outer brake tubes could be damaged. This could cause a brake fluid leak which could result in a loss of front brake function. In conjunction with traffic and road condition, and the driver’s reactions, this could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace both front outer brake tubes with updated versions.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 71,000 milesShelton, WACrash
UNKNOWN OR OTHER
JUNE 19, 2016 MY WIFE STOPPED THE VEHICLE AT THE TOP OF OUR DRIVEWAY, WHICH HAS A SLIGHT DECLINE TO THE FRONT OF OUR HOUSE. SHE LEFT IT RUNNING, PUT IT IN PARK, PUT THE EMERGENCY BRAKE ON. SHE GOT OUT OF THE VEHICLE, WALKED BACK DOWN TO THE HOUSE AND BACK UP, THE VEHICLE TOOK OFF DOWN THE DRIVEWAY, RUNNING INTO THE HOUSE. THE VEHICLE BOUNCED BACK FROM THE HOUSE ABOUT 10-12 FEET. IT WAS STILL RUNNING, WITH THE EMERGENCY BRAKE STILL ON, BUT THE GEAR SHIFT WAS NOW IN REVERSE. MY WIFE THEN TURNED THE ENGINE OFF, WHERE THE VEHICLE SAT FOR ABOUT 5 DAYS. THE FRONT END OF THE VEHICLE HAD TO BE REPLACED, AND THE WALL INTO THE HOUSE HAD TO BE REBUILT. $10,000 REPAIR TO THE VEHICLE, $16,000 TO THE HOUSE. TOYOTA SENT AN ENGINEER TO REVIEW THE DAMAGE AND PULL EDR READINGS. HE STATED THAT THE EMERGENCY BRAKE WAS WORKING PROPERLY, THE GEAR SHIFT WAS WORKING PROPERLY, AND THAT HE COULD NOT DUPLICATE THE ISSUE (EVEN THOUGH THE ENGINE COULD NOT RUN AT THAT TIME). HE ALSO STATED THAT HE COULD NOT PULL ANY READINGS FROM THE EDR. TOYOTA WAS NOT EASY TO WORK WITH, AND THEIR COMMUNICATION WITH ME LEFT A LOT TO BE DESIRED.
NHTSA complaint #10897936 — an unverified report by a vehicle owner.
at 71,000 milesShelton, WACrash
SERVICE BRAKES
JUNE 19, 2016 MY WIFE STOPPED THE VEHICLE AT THE TOP OF OUR DRIVEWAY, WHICH HAS A SLIGHT DECLINE TO THE FRONT OF OUR HOUSE. SHE LEFT IT RUNNING, PUT IT IN PARK, PUT THE EMERGENCY BRAKE ON. SHE GOT OUT OF THE VEHICLE, WALKED BACK DOWN TO THE HOUSE AND BACK UP, THE VEHICLE TOOK OFF DOWN THE DRIVEWAY, RUNNING INTO THE HOUSE. THE VEHICLE BOUNCED BACK FROM THE HOUSE ABOUT 10-12 FEET. IT WAS STILL RUNNING, WITH THE EMERGENCY BRAKE STILL ON, BUT THE GEAR SHIFT WAS NOW IN REVERSE. MY WIFE THEN TURNED THE ENGINE OFF, WHERE THE VEHICLE SAT FOR ABOUT 5 DAYS. THE FRONT END OF THE VEHICLE HAD TO BE REPLACED, AND THE WALL INTO THE HOUSE HAD TO BE REBUILT. $10,000 REPAIR TO THE VEHICLE, $16,000 TO THE HOUSE. TOYOTA SENT AN ENGINEER TO REVIEW THE DAMAGE AND PULL EDR READINGS. HE STATED THAT THE EMERGENCY BRAKE WAS WORKING PROPERLY, THE GEAR SHIFT WAS WORKING PROPERLY, AND THAT HE COULD NOT DUPLICATE THE ISSUE (EVEN THOUGH THE ENGINE COULD NOT RUN AT THAT TIME). HE ALSO STATED THAT HE COULD NOT PULL ANY READINGS FROM THE EDR. TOYOTA WAS NOT EASY TO WORK WITH, AND THEIR COMMUNICATION WITH ME LEFT A LOT TO BE DESIRED.
NHTSA complaint #10897936 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Winston Salem, NC
SEAT BELTS
Passenger front seat belt will not retract anymore and a passenger hit the windshield during a hard braking incident. I looked online and saw NHTSA 13V098000 about the seat belt retractor being recalled, but we were never notified.
NHTSA complaint #11741162 — an unverified report by a vehicle owner.
Pelham, NH
UNKNOWN OR OTHER
My Toyota fj cruiser has frame rot issues. Will not pass an inspection because of the frame rot problem.my Toyota has less than 79000 miles on it and looks to be in excellent condition on the interior and exterior. Toyota knows about the problem and refuses to take responsibility for it .Is there anything I can do about it.. Got a verbal quote to replace ( it's gonna cost about 9500 to repair ) could be more after they start to replace and if they find more problems.
NHTSA complaint #11508181 — an unverified report by a vehicle owner.
Rockland, MA
STRUCTURE:BODY
RUST TO THE FRAME OF THE CAR NOT CONSUMMATE WITH THE AGE OF THE VEHICLE, RUST TO THE STRAPS THAT SECURE THE FUEL TANK. POINTS THAT AFFIX THE BRAKE LINES TO THE VEHICLE FRAME HAVE RUSTED TO THE POINT THEY'RE NO LONGER AFFIXED TO THE FRAME. THE RATE AT WHICH RUST GESTATES ON THIS VEHICLE (AND I AM MUCH MORE ATTENTIVE THAN THE TYPICAL CONSUMER) IS UNSAFE AND WILL CONTINUE TO CREATE UNSAFE CONDITIONS AS THESE VEHICLES RAPIDLY DETERIORATE. THE RUST PREVENTION METHODS USED BY THE FACTORY ARE ENTIRELY INADEQUATE.
NHTSA complaint #11403897 — an unverified report by a vehicle owner.
Rockland, MA
SERVICE BRAKES
RUST TO THE FRAME OF THE CAR NOT CONSUMMATE WITH THE AGE OF THE VEHICLE, RUST TO THE STRAPS THAT SECURE THE FUEL TANK. POINTS THAT AFFIX THE BRAKE LINES TO THE VEHICLE FRAME HAVE RUSTED TO THE POINT THEY'RE NO LONGER AFFIXED TO THE FRAME. THE RATE AT WHICH RUST GESTATES ON THIS VEHICLE (AND I AM MUCH MORE ATTENTIVE THAN THE TYPICAL CONSUMER) IS UNSAFE AND WILL CONTINUE TO CREATE UNSAFE CONDITIONS AS THESE VEHICLES RAPIDLY DETERIORATE. THE RUST PREVENTION METHODS USED BY THE FACTORY ARE ENTIRELY INADEQUATE.
NHTSA complaint #11403897 — an unverified report by a vehicle owner.
Rockland, MA
FUEL/PROPULSION SYSTEM
RUST TO THE FRAME OF THE CAR NOT CONSUMMATE WITH THE AGE OF THE VEHICLE, RUST TO THE STRAPS THAT SECURE THE FUEL TANK. POINTS THAT AFFIX THE BRAKE LINES TO THE VEHICLE FRAME HAVE RUSTED TO THE POINT THEY'RE NO LONGER AFFIXED TO THE FRAME. THE RATE AT WHICH RUST GESTATES ON THIS VEHICLE (AND I AM MUCH MORE ATTENTIVE THAN THE TYPICAL CONSUMER) IS UNSAFE AND WILL CONTINUE TO CREATE UNSAFE CONDITIONS AS THESE VEHICLES RAPIDLY DETERIORATE. THE RUST PREVENTION METHODS USED BY THE FACTORY ARE ENTIRELY INADEQUATE.
NHTSA complaint #11403897 — an unverified report by a vehicle owner.
Greensburg, PA
SUSPENSION
LOWER CONTROL ARMS RUSTED. NEED REPLACED COULDN'T ADJUST THEM FOR ALIGNMENT. FRAME RUSTING FRONT AND REAR DIFF RUSTING. STOCK SKID PLATE REPLACED RUSTED THROUGH COMPLETELY. I THOROUGHLY WASH SALT OFF MY VEHICLE, YET IT STILL HAS RUSTED JUST LIKE THE ORIGINAL FRAME RECALL TOYOTA HASN'T GOTTEN IT RIGHT. NEED ANOTHER RECALL. I'VE LIVED WITH MINE, BUT OTHERS HAVE IT MUCH WORSE.
NHTSA complaint #11287857 — an unverified report by a vehicle owner.
Greensburg, PA
STRUCTURE:BODY
LOWER CONTROL ARMS RUSTED. NEED REPLACED COULDN'T ADJUST THEM FOR ALIGNMENT. FRAME RUSTING FRONT AND REAR DIFF RUSTING. STOCK SKID PLATE REPLACED RUSTED THROUGH COMPLETELY. I THOROUGHLY WASH SALT OFF MY VEHICLE, YET IT STILL HAS RUSTED JUST LIKE THE ORIGINAL FRAME RECALL TOYOTA HASN'T GOTTEN IT RIGHT. NEED ANOTHER RECALL. I'VE LIVED WITH MINE, BUT OTHERS HAVE IT MUCH WORSE.
NHTSA complaint #11287857 — an unverified report by a vehicle owner.
Woodstock, NY
STRUCTURE:BODY
THE VEHICLE HAS HEAVY RUST ALL ALONG THE UNDERCARRIAGE AND FRAME. I HAVE FRIENDS AND ACQUAINTANCES THAT HAVE THE SAME PROBLEM AND TO REMOVE AS MUCH OF THIS RUST AS POSSIBLE TOYOTA WILL CHARGE SOMEWHERE BETWEEN $800 AND $1,000.
NHTSA complaint #11258376 — an unverified report by a vehicle owner.
Commerce, CA
VISIBILITY/WIPER
HELLO, I WAS SOLD A USED VEHICLE BY TOYOTA DEALERSHIP OF DOWNTOWN LOS ANGELES (CA) THAT HAS A BROKEN WINDSHIELD. THEY STATE THEY WILL NOT ASSIST ME IN ANY WAY FOR A BROKEN WINDSHIELD. THE WINDSHIELD HAS MULTIPLE CRACKS AND CHIPS IN IT STREWN ACROSS THE WINDSHIELD. IT CAUSES SERIOUS VISUAL DISTURBANCE, ESPECIALLY AT NIGHT SINCE THE CHIPPED GLASS DISTORTS LIGHTS AND VEHICLES, ALMOST BLURS THE VIEW. INITIALLY, I BELIEVED IT WAS TRACES OF TREE SAP, I MADE SEVERAL ATTEMPTS TO REMOVE THIS 'TREE SAP' SPOTS, ONLY TO DISCOVER THAT THEY WOULDN'T GO AWAY BECAUSE IT'S ACTUALLY BROKEN GLASS.
NHTSA complaint #11122988 — an unverified report by a vehicle owner.
Mullins, SC
ELECTRICAL SYSTEM
CRUSE CONTROLL QUIT WORKING IN MOTION.
NHTSA complaint #11112846 — an unverified report by a vehicle owner.
at 144,900 milesShaftsbury, VT
STEERING
TL* THE CONTACT OWNS A 2011 TOYOTA FJ CRUISER. WHILE DRIVING UNKNOWN SPEEDS AND MAKING TURNS, THE STEERING HESITATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CARBONE TOYOTA OF BENNINGTON, LOCATED AT 751 N BENNINGTON RD BENNINGTON, VT 05201) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 144,900.
NHTSA complaint #11005040 — an unverified report by a vehicle owner.
at 55,000 milesHillside, NJ
STEERING
AT 55,000 MILES (6 YEARS OLD) MY FRONT GRAVEL SHIELD HAD COMPLETELY RUSTED OFF AND WAS FOUND IN MY DRIVEWAY. I TOOK MY CAR TO MY TOYOTA SERVICE CENTER AND THEY NOTIFIED ME THAT BOTH CONTROL ARMS AND BOTH FRONT STRUTS WERE VERY BADLY RUSTED AND NEEDED TO BE REPLACED. I CALLED TOYOTA CORPORATE AND AFTER MUCH DEBATE, I WAS TOLD THERE WAS NO RECALL FOR THIS MATTER AND THEREFORE THEY WOULD ONLY REIMBURSE ME 50% OF ALL COSTS TO REPLACE SAID PARTS. I FOUND TOYOTA HAS RECALLS FOR RUST ISSUES ON OTHER MODELS AND WOULD LIKE THIS MATTER LOOKED INTO. DUE TO THE LIMITED PRODUCTION OF THIS VEHICLE TYPE IT IS POSSIBLE IT IS BEING OVERLOOKED. I AM TERRIFIED AT THE THOUGHT THAT I COULD'VE BEEN DRIVING AND MY CONTROL ARMS COULD'VE RUSTED OFF LIKE MY GRAVEL SHIELD DID. A SIX YEAR OLD VEHICLE WITH ONLY 55,000 SHOULD NOT HAVE THIS TYPE OF RUST OR PARTS FALLING OFF.
NHTSA complaint #10954912 — an unverified report by a vehicle owner.
at 55,000 milesHillside, NJ
SUSPENSION
AT 55,000 MILES (6 YEARS OLD) MY FRONT GRAVEL SHIELD HAD COMPLETELY RUSTED OFF AND WAS FOUND IN MY DRIVEWAY. I TOOK MY CAR TO MY TOYOTA SERVICE CENTER AND THEY NOTIFIED ME THAT BOTH CONTROL ARMS AND BOTH FRONT STRUTS WERE VERY BADLY RUSTED AND NEEDED TO BE REPLACED. I CALLED TOYOTA CORPORATE AND AFTER MUCH DEBATE, I WAS TOLD THERE WAS NO RECALL FOR THIS MATTER AND THEREFORE THEY WOULD ONLY REIMBURSE ME 50% OF ALL COSTS TO REPLACE SAID PARTS. I FOUND TOYOTA HAS RECALLS FOR RUST ISSUES ON OTHER MODELS AND WOULD LIKE THIS MATTER LOOKED INTO. DUE TO THE LIMITED PRODUCTION OF THIS VEHICLE TYPE IT IS POSSIBLE IT IS BEING OVERLOOKED. I AM TERRIFIED AT THE THOUGHT THAT I COULD'VE BEEN DRIVING AND MY CONTROL ARMS COULD'VE RUSTED OFF LIKE MY GRAVEL SHIELD DID. A SIX YEAR OLD VEHICLE WITH ONLY 55,000 SHOULD NOT HAVE THIS TYPE OF RUST OR PARTS FALLING OFF.
NHTSA complaint #10954912 — an unverified report by a vehicle owner.
at 55,000 milesHillside, NJ
STRUCTURE:BODY
AT 55,000 MILES (6 YEARS OLD) MY FRONT GRAVEL SHIELD HAD COMPLETELY RUSTED OFF AND WAS FOUND IN MY DRIVEWAY. I TOOK MY CAR TO MY TOYOTA SERVICE CENTER AND THEY NOTIFIED ME THAT BOTH CONTROL ARMS AND BOTH FRONT STRUTS WERE VERY BADLY RUSTED AND NEEDED TO BE REPLACED. I CALLED TOYOTA CORPORATE AND AFTER MUCH DEBATE, I WAS TOLD THERE WAS NO RECALL FOR THIS MATTER AND THEREFORE THEY WOULD ONLY REIMBURSE ME 50% OF ALL COSTS TO REPLACE SAID PARTS. I FOUND TOYOTA HAS RECALLS FOR RUST ISSUES ON OTHER MODELS AND WOULD LIKE THIS MATTER LOOKED INTO. DUE TO THE LIMITED PRODUCTION OF THIS VEHICLE TYPE IT IS POSSIBLE IT IS BEING OVERLOOKED. I AM TERRIFIED AT THE THOUGHT THAT I COULD'VE BEEN DRIVING AND MY CONTROL ARMS COULD'VE RUSTED OFF LIKE MY GRAVEL SHIELD DID. A SIX YEAR OLD VEHICLE WITH ONLY 55,000 SHOULD NOT HAVE THIS TYPE OF RUST OR PARTS FALLING OFF.
NHTSA complaint #10954912 — an unverified report by a vehicle owner.
at 71,000 milesShelton, WACrash
UNKNOWN OR OTHER
JUNE 19, 2016 MY WIFE STOPPED THE VEHICLE AT THE TOP OF OUR DRIVEWAY, WHICH HAS A SLIGHT DECLINE TO THE FRONT OF OUR HOUSE. SHE LEFT IT RUNNING, PUT IT IN PARK, PUT THE EMERGENCY BRAKE ON. SHE GOT OUT OF THE VEHICLE, WALKED BACK DOWN TO THE HOUSE AND BACK UP, THE VEHICLE TOOK OFF DOWN THE DRIVEWAY, RUNNING INTO THE HOUSE. THE VEHICLE BOUNCED BACK FROM THE HOUSE ABOUT 10-12 FEET. IT WAS STILL RUNNING, WITH THE EMERGENCY BRAKE STILL ON, BUT THE GEAR SHIFT WAS NOW IN REVERSE. MY WIFE THEN TURNED THE ENGINE OFF, WHERE THE VEHICLE SAT FOR ABOUT 5 DAYS. THE FRONT END OF THE VEHICLE HAD TO BE REPLACED, AND THE WALL INTO THE HOUSE HAD TO BE REBUILT. $10,000 REPAIR TO THE VEHICLE, $16,000 TO THE HOUSE. TOYOTA SENT AN ENGINEER TO REVIEW THE DAMAGE AND PULL EDR READINGS. HE STATED THAT THE EMERGENCY BRAKE WAS WORKING PROPERLY, THE GEAR SHIFT WAS WORKING PROPERLY, AND THAT HE COULD NOT DUPLICATE THE ISSUE (EVEN THOUGH THE ENGINE COULD NOT RUN AT THAT TIME). HE ALSO STATED THAT HE COULD NOT PULL ANY READINGS FROM THE EDR. TOYOTA WAS NOT EASY TO WORK WITH, AND THEIR COMMUNICATION WITH ME LEFT A LOT TO BE DESIRED.
NHTSA complaint #10897936 — an unverified report by a vehicle owner.
at 71,000 milesShelton, WACrash
SERVICE BRAKES
JUNE 19, 2016 MY WIFE STOPPED THE VEHICLE AT THE TOP OF OUR DRIVEWAY, WHICH HAS A SLIGHT DECLINE TO THE FRONT OF OUR HOUSE. SHE LEFT IT RUNNING, PUT IT IN PARK, PUT THE EMERGENCY BRAKE ON. SHE GOT OUT OF THE VEHICLE, WALKED BACK DOWN TO THE HOUSE AND BACK UP, THE VEHICLE TOOK OFF DOWN THE DRIVEWAY, RUNNING INTO THE HOUSE. THE VEHICLE BOUNCED BACK FROM THE HOUSE ABOUT 10-12 FEET. IT WAS STILL RUNNING, WITH THE EMERGENCY BRAKE STILL ON, BUT THE GEAR SHIFT WAS NOW IN REVERSE. MY WIFE THEN TURNED THE ENGINE OFF, WHERE THE VEHICLE SAT FOR ABOUT 5 DAYS. THE FRONT END OF THE VEHICLE HAD TO BE REPLACED, AND THE WALL INTO THE HOUSE HAD TO BE REBUILT. $10,000 REPAIR TO THE VEHICLE, $16,000 TO THE HOUSE. TOYOTA SENT AN ENGINEER TO REVIEW THE DAMAGE AND PULL EDR READINGS. HE STATED THAT THE EMERGENCY BRAKE WAS WORKING PROPERLY, THE GEAR SHIFT WAS WORKING PROPERLY, AND THAT HE COULD NOT DUPLICATE THE ISSUE (EVEN THOUGH THE ENGINE COULD NOT RUN AT THAT TIME). HE ALSO STATED THAT HE COULD NOT PULL ANY READINGS FROM THE EDR. TOYOTA WAS NOT EASY TO WORK WITH, AND THEIR COMMUNICATION WITH ME LEFT A LOT TO BE DESIRED.
NHTSA complaint #10897936 — an unverified report by a vehicle owner.
Coto DE Caza, CA
AIR BAGS
2011 TOYOTA FJ CRUISER. CUSTOMER WOULD LIKE THE CAR TO BE INCLUDED IN THE RECALL REGARDING PREMATURE AIR BAG DEPLOYMENT. *TA TOYOTA CLAIMED THERE WERE SIGNS OF WATER IN THE ENGINE INTAKE AIR SYSTEM AND THERE WAS NO MANUFACTURING OR DESIGN DEFECT WITH THE AIR BAGS. THE CONSUMER STATED HIS SON DID DRIVE THROUGH A FIELD WITH WATER AND MUD. HOWEVER, IT WAS AFTER THE AIR BAGS INADVERTENTLY DEPLOYED, SO THE PRESENCE OF WATER HAD NOTHING TO DO WITH THE DEPLOYMENT.
NHTSA complaint #10669018 — an unverified report by a vehicle owner.
at 15,000 milesGilbert, AZ
EXTERIOR LIGHTING
RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA TO HAVE THE AUXILIARY LIGHT KIT REPLACED DUE TO IT BEING A HAZARD. BROUGHT THE VEHICLE INTO THE TOYOTA DEALER 4 TIMES OVER A 6 MONTH PERIOD TO HAVE THE REPLACEMENT DONE, AND YET IT HAS STILL NOT BEEN PERFORMED. WE WILL CONTINUE TO DRIVE THE VEHICLE SINCE IT IS LIKELY ONLY A HAZARD TO ONCOMING TRAFFIC MORE SO THAN TO OURSELVES, BUT WE ARE UPSET THAT THE TOYOTA DEALER HAS NOT YET COMPLETED THE REPLACED THE HAZARDOUS LIGHTS IN ACCORDANCE WITH THE RECALL NOTICE. NOTE, THE DATE OF FIRST INCIDENT IS APPROXIMATE. DEALER INFO: BIG TWO TOYOTA OF CHANDLER, 480-302-4651. THEY ARE LOCATED IN CHANDLER ARIZONA.
NHTSA complaint #10556578 — an unverified report by a vehicle owner.
at 15,000 milesTappan, NY
WHEELS
MY ISSUE STARTED AROUND JUNE, I GET THE WHEEL SHAKE/ SHIMMY AT SPEEDS OF 55-65. TOYOTA SEES THE SHAKE IS THERE AND THEN BALANCES THE TIRES AND SAYS ITS FIXED . TOYOTA INSPECTED THE TRUCK SAYING NOTHING IS BROKEN BENT OR ANYTHING SAYING THEY DON'T THINK ANYTHING IS WRONG. YOU CAN STILL SEE THE SHAKE IS THERE AND THEY KEEP BLAMING THAT THE ROAD IS CAUSING THE SHAKE. SAYING ITS A CROWING. IN THE ROAD. I'VE WENT TO A TOYOTA DEALER TO GET IT INSPECTED THEY SAY NOTHING IS WRONG AND THEN 2 MORE TIMES I WENT THERE AND THEN THEY ADMIT IT AND TRY FIXING IT. I AM VERY UPSET WITH TOYOTA AND CORPORATE . I FEEL SCARED TO DRIVE IT ABOVE 50 BECAUSE THERE IS A BAD SHAKE. AND FEELS UNSAFE ITS CAUSING THE CAR TO BE ALL OVER THE ROAD.
NHTSA complaint #10531998 — an unverified report by a vehicle owner.
at 15,000 milesTappan, NY
STEERING
MY ISSUE STARTED AROUND JUNE, I GET THE WHEEL SHAKE/ SHIMMY AT SPEEDS OF 55-65. TOYOTA SEES THE SHAKE IS THERE AND THEN BALANCES THE TIRES AND SAYS ITS FIXED . TOYOTA INSPECTED THE TRUCK SAYING NOTHING IS BROKEN BENT OR ANYTHING SAYING THEY DON'T THINK ANYTHING IS WRONG. YOU CAN STILL SEE THE SHAKE IS THERE AND THEY KEEP BLAMING THAT THE ROAD IS CAUSING THE SHAKE. SAYING ITS A CROWING. IN THE ROAD. I'VE WENT TO A TOYOTA DEALER TO GET IT INSPECTED THEY SAY NOTHING IS WRONG AND THEN 2 MORE TIMES I WENT THERE AND THEN THEY ADMIT IT AND TRY FIXING IT. I AM VERY UPSET WITH TOYOTA AND CORPORATE . I FEEL SCARED TO DRIVE IT ABOVE 50 BECAUSE THERE IS A BAD SHAKE. AND FEELS UNSAFE ITS CAUSING THE CAR TO BE ALL OVER THE ROAD.
NHTSA complaint #10531998 — an unverified report by a vehicle owner.
at 15,000 milesTappan, NY
SUSPENSION
MY ISSUE STARTED AROUND JUNE, I GET THE WHEEL SHAKE/ SHIMMY AT SPEEDS OF 55-65. TOYOTA SEES THE SHAKE IS THERE AND THEN BALANCES THE TIRES AND SAYS ITS FIXED . TOYOTA INSPECTED THE TRUCK SAYING NOTHING IS BROKEN BENT OR ANYTHING SAYING THEY DON'T THINK ANYTHING IS WRONG. YOU CAN STILL SEE THE SHAKE IS THERE AND THEY KEEP BLAMING THAT THE ROAD IS CAUSING THE SHAKE. SAYING ITS A CROWING. IN THE ROAD. I'VE WENT TO A TOYOTA DEALER TO GET IT INSPECTED THEY SAY NOTHING IS WRONG AND THEN 2 MORE TIMES I WENT THERE AND THEN THEY ADMIT IT AND TRY FIXING IT. I AM VERY UPSET WITH TOYOTA AND CORPORATE . I FEEL SCARED TO DRIVE IT ABOVE 50 BECAUSE THERE IS A BAD SHAKE. AND FEELS UNSAFE ITS CAUSING THE CAR TO BE ALL OVER THE ROAD.
NHTSA complaint #10531998 — an unverified report by a vehicle owner.
at 5,500 milesCrofton, MD
WHEELS
THE ISSUE STARTED ON 8/23/2012 WHILE DRIVING ON I-95 IN SC, MY 2011 FJ CRUISER TRAIL TEAMS EDITION TIRE PRESSURE WARNING INDICATOR LIGHT CAME ON. THE VERY NEXT DAY, I TOOK MY VEHICLE TO A TOYOTA DEALERSHIP IN WEST COLUMBIA, SC TO HAVE IT INSPECTED. THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AS THE LIGHT HAD TURNED OFF THAT NIGHT. HOWEVER, THEY DID DISCOVER AN UNUSUAL AMOUNT OF ERROR CODE MESSAGES FROM THE CPU SYSTEM AND THOUGHT THIS MAY HAVE CAUSED THE LIGHT TO INTERMITTENTLY TURN ON/OFF. THE DEALERSHIP RESET ALL ERROR MESSAGES AND RELEASED THE VEHICLE BACK TO ME. AS IT WAS AN ISOLATED INCIDENT, I THOUGHT THERE WAS NO REASON TO WORRY ABOUT IT. A WEEK LATER, WHILE DRIVING MY VEHICLE ON I-95 IN NC, THE SAME INDICATOR LIGHT TURNED BACK ON, THIS TIME FOR THE REMAINDER OF MY TRIP HOME TO MD. AFTER CONTACTING TOYOTA OF BOWIE TO INSPECT THE ISSUE, THEY FOUND NOTHING WRONG WITH IT AND RELEASED THE VEHICLE BACK TO ME. SOON THEREAFTER, THE SAME INDICATOR LIGHT TURNED BACK ON UNTIL MID-JANUARY 2013 WHEN DRIVING THE VEHICLE TO GA, THE INDICATOR LIGHT TURNED OFF. I HAD THE VEHICLE SERVICED AT I-95 TOYOTA (NEAR BRUNSWICK, GA) AND THEY INDICATED NO ISSUES WERE FOUND WITH THE VEHICLE EVEN THOUGH I ADVISED THEM OF THE INCIDENTS. THEY CONCLUDED THAT WHEN I RETURN HOME TO HAVE THE VEHICLE LOOKED AT THEN. WHILE RETURNING HOME TO MD, THE INDICATOR LIGHT TURNED BACK ON AND HAS STAYED ON EVER SINCE. CONSIDERING I HAVE NOT RECEIVED NOTICE FROM TOYOTA FOR THE SAFETY RECALLS FOR THE VEHICLE, I DISCOVERED THEM THROUGH THE NHTSA WEBSITE AND I HAVE AN APPOINTMENT FOR THIS MORNING TO HAVE A FEW CURRENT RECALLS THAT THE DEALERSHIP KNOWS ABOUT TO BE FIXED AND WILL ADVISE TOYOTA OF ANNAPOLIS (KOON'S) (WHERE I ORIGINALLY PURCHASED THE VEHICLE) OF THE INDICATOR LIGHT ISSUE AND CONCERN. IF ANY FURTHER INFORMATION IS NEEDED, PLEASE DO NOT HESITATE TO CONTACT ME.
NHTSA complaint #10509216 — an unverified report by a vehicle owner.
at 5,500 milesCrofton, MD
ELECTRICAL SYSTEM
THE ISSUE STARTED ON 8/23/2012 WHILE DRIVING ON I-95 IN SC, MY 2011 FJ CRUISER TRAIL TEAMS EDITION TIRE PRESSURE WARNING INDICATOR LIGHT CAME ON. THE VERY NEXT DAY, I TOOK MY VEHICLE TO A TOYOTA DEALERSHIP IN WEST COLUMBIA, SC TO HAVE IT INSPECTED. THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AS THE LIGHT HAD TURNED OFF THAT NIGHT. HOWEVER, THEY DID DISCOVER AN UNUSUAL AMOUNT OF ERROR CODE MESSAGES FROM THE CPU SYSTEM AND THOUGHT THIS MAY HAVE CAUSED THE LIGHT TO INTERMITTENTLY TURN ON/OFF. THE DEALERSHIP RESET ALL ERROR MESSAGES AND RELEASED THE VEHICLE BACK TO ME. AS IT WAS AN ISOLATED INCIDENT, I THOUGHT THERE WAS NO REASON TO WORRY ABOUT IT. A WEEK LATER, WHILE DRIVING MY VEHICLE ON I-95 IN NC, THE SAME INDICATOR LIGHT TURNED BACK ON, THIS TIME FOR THE REMAINDER OF MY TRIP HOME TO MD. AFTER CONTACTING TOYOTA OF BOWIE TO INSPECT THE ISSUE, THEY FOUND NOTHING WRONG WITH IT AND RELEASED THE VEHICLE BACK TO ME. SOON THEREAFTER, THE SAME INDICATOR LIGHT TURNED BACK ON UNTIL MID-JANUARY 2013 WHEN DRIVING THE VEHICLE TO GA, THE INDICATOR LIGHT TURNED OFF. I HAD THE VEHICLE SERVICED AT I-95 TOYOTA (NEAR BRUNSWICK, GA) AND THEY INDICATED NO ISSUES WERE FOUND WITH THE VEHICLE EVEN THOUGH I ADVISED THEM OF THE INCIDENTS. THEY CONCLUDED THAT WHEN I RETURN HOME TO HAVE THE VEHICLE LOOKED AT THEN. WHILE RETURNING HOME TO MD, THE INDICATOR LIGHT TURNED BACK ON AND HAS STAYED ON EVER SINCE. CONSIDERING I HAVE NOT RECEIVED NOTICE FROM TOYOTA FOR THE SAFETY RECALLS FOR THE VEHICLE, I DISCOVERED THEM THROUGH THE NHTSA WEBSITE AND I HAVE AN APPOINTMENT FOR THIS MORNING TO HAVE A FEW CURRENT RECALLS THAT THE DEALERSHIP KNOWS ABOUT TO BE FIXED AND WILL ADVISE TOYOTA OF ANNAPOLIS (KOON'S) (WHERE I ORIGINALLY PURCHASED THE VEHICLE) OF THE INDICATOR LIGHT ISSUE AND CONCERN. IF ANY FURTHER INFORMATION IS NEEDED, PLEASE DO NOT HESITATE TO CONTACT ME.
NHTSA complaint #10509216 — an unverified report by a vehicle owner.
at 409 milesCayey, PR
WHEELS
VEHICLE EXHIBITS STEERING SHIMMY BETWEEN 55-65 MPH, VEHICLE CAN NOT MAINTAIN STABLE PERFORMANCE AT HIGHWAY SPEEDS. TOYOTA HAVE REPLACE BOTH WHEEL AND TIRES AND HAVE THE SAME RESULT. FJ CRUISERS ARE HAVING A PROBLEM, AND TOYOTA WILL NOT DO ANYTHING ON THIS SAFTEY ISSUE.
NHTSA complaint #10499625 — an unverified report by a vehicle owner.
at 409 milesCayey, PR
STEERING
VEHICLE EXHIBITS STEERING SHIMMY BETWEEN 55-65 MPH, VEHICLE CAN NOT MAINTAIN STABLE PERFORMANCE AT HIGHWAY SPEEDS. TOYOTA HAVE REPLACE BOTH WHEEL AND TIRES AND HAVE THE SAME RESULT. FJ CRUISERS ARE HAVING A PROBLEM, AND TOYOTA WILL NOT DO ANYTHING ON THIS SAFTEY ISSUE.
NHTSA complaint #10499625 — an unverified report by a vehicle owner.