15 of the
625 complaints about the 2019 Toyota Highlander are about the
airbag system — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
14,000 miles.
While driving down the road about 30mph on a paved road, heard a loud bang from the back. Stopped and inspected. The stability button shot off the door into the door jam, the door panel coming off, and the weather stripping separating from the door. The passenger rear airbag went off. Nothing visible on outside. Everything mechanically like it should be. 55,000 miles on car. Bought new from dealership. Done all maintenance and safety recalls. Vehicle is at dealership getting inspected.
NHTSA complaint #11716891 — an unverified report by a vehicle owner.
Gainesville, VA
AIR BAGS
Clog of evaporator box caused water intrusion into vehicle. Water leaked onto Airbag ECU causing malfunction and requiring replacement of Airbag ECU.
NHTSA complaint #11693031 — an unverified report by a vehicle owner.
at 41,000 milesKingman, AZCrash2 injured
AIR BAGS
The contact owned a 2019 Toyota Highlander. The contact stated that while his wife was driving at low speeds in a parking area, she briefly lost control only coming to a stop after colliding with a light pole. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact and his wife were both transported to an area hospital by EMT. The driver was treated for injuries to her left hand and thumb, and the contact was treated for non-descript injuries to his head, face, and chest trauma. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V865000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The contact was informed that the manufacturer intended to inspect the vehicle but had yet to receive an update. The failure mileage was 41,000.
NHTSA complaint #11646013 — an unverified report by a vehicle owner.
Abingdon, MD
AIR BAGS
A safety alert popped up on my dash regarding an airbag malfunction. This would be similar to other recalled models of my vehicle but for some reason my vin is not on that recall. This is a huge safety concern for me and my family and looking to have our vin added to the recall.
NHTSA complaint #11639161 — an unverified report by a vehicle owner.
Henderson, NV
AIR BAGS
2 weeks ago, the warning light in the dashboard turned on with a message that “SRS AIRBAG SYSTEM MSLFUNCTION” I am not sure but I never had an accident and I donno why that warning is on. I asked Toyota but they said they do not have any recalls
NHTSA complaint #11588590 — an unverified report by a vehicle owner.
at 70,000 milesRandolph, MACrash1 injured
AIR BAGS
The contact owned a 2019 Toyota Highlander. The contact stated that while driving at 25 MPH, she crashed into a large commercial vehicle. As a result, her vehicle went underneath the large vehicle and her air bags failed to deploy upon impact. The contact hit her head on the windshield as she later sought treatment at her urgent care facility for injuries to her head, back, neck and right knee. The other driver sustained no injuries. A police report was filed. The vehicle was towed to an independent tow yard. The manufacturer was notified of the failure and an investigation was able to retain the vehicle's black box; the cause of the air bag failure remained under investigation. The vehicle was deemed a total loss due to the extensive front-end damage. The failure mileage was approximately 70,000.
NHTSA complaint #11524992 — an unverified report by a vehicle owner.
Humble, TX
AIR BAGS
Ever since I bought this car i have been having an issue where the SRS airbag Malfunction light comes on and my airbags are off seatbelts don't get recognized as buckled in. I have taken this car to the dealership numerous times to get it checked out but they cant seem to find a problem or solution. THIS IS A MAJOR SAFETY ISSUE and I would really like someone to get involved in this issue and help me figure out my next steps because of what they tell me is that they just reset the modue and it never comes back on until 2-3 months from after they chekc it out and reset it. Please help me
NHTSA complaint #11449154 — an unverified report by a vehicle owner.
Humble, TX
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Ever since I bought this car i have been having an issue where the SRS airbag Malfunction light comes on and my airbags are off seatbelts don't get recognized as buckled in. I have taken this car to the dealership numerous times to get it checked out but they cant seem to find a problem or solution. THIS IS A MAJOR SAFETY ISSUE and I would really like someone to get involved in this issue and help me figure out my next steps because of what they tell me is that they just reset the modue and it never comes back on until 2-3 months from after they chekc it out and reset it. Please help me
NHTSA complaint #11449154 — an unverified report by a vehicle owner.
Riesel, TXCrash
AIR BAGS
While driving onto an exit ramp I applied my brakes to my 2019 Toyota Highlander but the engine just roared up, took my foot off the brake and applied both feet to the brakes and the engine roared up again, I then came up right behind a car at the intersection and the front end collision did not stop me so I survived to the left lane but then I was headed into the highway and was T-boned by another Toyota Highlander and came to a stop on the right side of the highway. All the air bags deployed in the other SUV but none deployed in mine. The fireman had to use the jaws of life to get me out of the SUV. My wife and I were very shook up but had no serious injuries. But my brakes, the front-end collision, and the airbags all failed in the Toyota. My Highlander was totaled by my insurance company but they will not investigate the failures.
NHTSA complaint #11426668 — an unverified report by a vehicle owner.
at 30,000 milesLedgewood, NJCrash
AIR BAGS
DRIVING ON HIGHWAY ON LEFT SIDE WAS HEAVY SNOWFALL AND TRUCK WITH TRAILER ON RIGHT SIDE SUDDENLY MOVED TO CROSS THE HIGHWAY FROM RIGHT LANE TO LEFT LANE HIT MY CAR PUSHED ME IN CONCRETE BARRIER CAR ROLLED OVER 2 TIMES.*DT*JB* TOTAL LOST CAR STRUCTURE DAMAGED AIR BAG NOT DEPLOYED I REQUEST TOYOTA TO DO INSPECTION AND THEY GET INFORMATION FROM BLACK BOX STILL WAITING RESPONSE.*DT
NHTSA complaint #11397996 — an unverified report by a vehicle owner.
at 18,000 milesFairburn, GACrash
AIR BAGS
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT 40 MPH, SHE REAR ENDED A VEHICLE IN FRONT BUT THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR COSMETIC REPAIRS. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE DEALER WAS NOT NOTIFIED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
NHTSA complaint #11326972 — an unverified report by a vehicle owner.
at 500 milesPortland, ORCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT UPON ENTERING AN INTERSECTION, THE CONTACT ATTEMPTED TO APPLY THE BRAKES BUT MISSED THE PEDAL. THE CONTACT ENDED UP ROLLING INTO THE INTERSECTION AND WAS HIT BY TWO VEHICLES ON BOTH SIDES. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED. ONE OF THE OTHER DRIVERS HAD CLAIMED TO HAVE INJURED HER HAND BUT DID NOT RECEIVE AN MEDICAL ATTENTION AT THE SCENE. NO OTHER INJURIES WERE REPORTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS HOME AFTER THE ACCIDENT. THE CONTACT HAD TAKEN THE VEHICLE TO A COLLISION CENTER AND WAS GIVEN AN ESTIMATE OF $18,700.00 FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE VIN WAS INVALID.
NHTSA complaint #11301202 — an unverified report by a vehicle owner.
at 10,000 milesGranada Hills, CA
AIR BAGS
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.
NHTSA complaint #11292174 — an unverified report by a vehicle owner.
at 5,000 milesButte, MTCrash1 injured
AIR BAGS
OTHER CAR PULLED INTO INTERSECTION CAUSING OUR HIGHLANDER TO COLLIDE WITH TURNING VEHICLE. T COLLISION. NONE OF THE AIRBAGS DEPLOYED. SPEEDS AROUND 35 MPH. CAR TOTALED AND I SUSTAINED SEVERE CONCUSSION. WAS WEARING SEATBELT.
NHTSA complaint #11287749 — an unverified report by a vehicle owner.
at 1,300 milesGoodlettsville, TNCrash
AIR BAGS
VEHICLE WAS IN MOTION AND COLLIDED WITH ANOTHER VEHICLE IN A T FASHION, WAS PUSHED TO THE LEFT AND RAN INTO ADDITIONAL 2 POLES, THEN STOPPED. THE VEHICLE WAS AT APPROXIMATE SPEED OF 40-45 MPH AT THE TIME OF COLLISION WITH THE OTHER VEHICLE. THE AIRBAGS OF THE VEHICLE (TOYOTA) DID NOT DEPLOY DURING ANY OF THE COLLISION EVENTS: THE OTHER VEHICLE OR WHEN IT HIT THE POLES.
NHTSA complaint #11270202 — an unverified report by a vehicle owner.