Because I am not an expert, I cannot say with certainty what exact vehicle components contributed to this incident. On August 17, 2026, at approximately 12:40 PM, I was slowly driving my 2022 Toyota Highlander XLE in a parking garage where I park my car every week. I saw a parking space, so I slowed down and began pressing the break as I went into the parking space. All of a sudden, the engine revved up, and the vehicle lunged over the wheel stop and hit the cement wall, even though I continued pressing on the break. I then shifted the gear into "Park" and turned off the ignition. It all happened so fast and was quite frightening. I, subsequently, inspected the damage; among other things, the hood, front bumper, fender, and some of the trim around the lights were damaged. The seat belt restrained me, but the air bag did not activate. My chest is still sore, and I have some bruising on my left shoulder. I have reported the incident to my insurance agency. On August 20, 2026, I took the vehicle to a collision repair center recommended by the insurance claims agent. I have another appointment on August 24th to have a different repair center inspect and asses the damages and give me a quote on the repairs needed. The experience was shocking, and I would not want this to happen to anyone, which is why I am reporting the incident. This kind of malfunction could have resulted in an injury to another human, so I am thankful that only my vehicle and I were affected. This unfortunate and alarming experience has definitely made me hesitant to drive the vehicle for fear of it malfunctioning again.
NHTSA complaint #11758749 — an unverified report by a vehicle owner.
Austin, TXCrash1 injured
UNKNOWN OR OTHER
Because I am not an expert, I cannot say with certainty what exact vehicle components contributed to this incident. On August 17, 2026, at approximately 12:40 PM, I was slowly driving my 2022 Toyota Highlander XLE in a parking garage where I park my car every week. I saw a parking space, so I slowed down and began pressing the break as I went into the parking space. All of a sudden, the engine revved up, and the vehicle lunged over the wheel stop and hit the cement wall, even though I continued pressing on the break. I then shifted the gear into "Park" and turned off the ignition. It all happened so fast and was quite frightening. I, subsequently, inspected the damage; among other things, the hood, front bumper, fender, and some of the trim around the lights were damaged. The seat belt restrained me, but the air bag did not activate. My chest is still sore, and I have some bruising on my left shoulder. I have reported the incident to my insurance agency. On August 20, 2026, I took the vehicle to a collision repair center recommended by the insurance claims agent. I have another appointment on August 24th to have a different repair center inspect and asses the damages and give me a quote on the repairs needed. The experience was shocking, and I would not want this to happen to anyone, which is why I am reporting the incident. This kind of malfunction could have resulted in an injury to another human, so I am thankful that only my vehicle and I were affected. This unfortunate and alarming experience has definitely made me hesitant to drive the vehicle for fear of it malfunctioning again.
NHTSA complaint #11758750 — an unverified report by a vehicle owner.
Akron, OH
UNKNOWN OR OTHER
I was parking the car. Car in park. Foot on brake. Carr violently lunged forward. Hitting, and tilting, concrete pole. Put car in reverse. Lunged forward then backward. Someone could have been killed. Thank God no person was near. I could have lunged through a storefront if Parked by shop.
NHTSA complaint #11751310 — an unverified report by a vehicle owner.
Union City, CA
UNKNOWN OR OTHER
Nothing happened
NHTSA complaint #11743603 — an unverified report by a vehicle owner.
New Brockton, AL
UNKNOWN OR OTHER
During start up Headlight system malfunction and Pre-Collision system failure lights and waring came on.
NHTSA complaint #11732193 — an unverified report by a vehicle owner.
New Brockton, AL
UNKNOWN OR OTHER
During start up LTA malfunction, Pre-Collision system malfunction and Headlight system malfunction lights and warning indicators came on.
NHTSA complaint #11732194 — an unverified report by a vehicle owner.
Abilene, TX
UNKNOWN OR OTHER
LIFTGATE MALFUNCTION
NHTSA complaint #11722246 — an unverified report by a vehicle owner.
Honomu, HI
UNKNOWN OR OTHER
I had been driving my 2022 Toyota Highlander XLE with 46k miles that I just got for about two weeks, so about 10 days out of the 14 i actually drove it from home to work and back home. Within those 10 days driving the SUV, 8 mornings and one afternoon the highlander engine had issues accelerating and shifting gears. Basically when pulling out on to a highway from a side street coming down a hill when pressing the gas to enter the highway and flow of traffic the engine stuttered from zero to 20mph causing the entire SUV to jerk repeatedly and the gears would have issues shifting from first to second. I had to let my foot off the gas pedal then press again repeatedly as the SUV kept jerking trying to accelerate forward stuck no more than 20 mph for 30 seconds then started to even out and climb up after a minute. I have caught this on video twice. This has caused me to hold up traffic on the highway behind me with no where to pull off because my particular side street comes out from a gulch cliff side. No check engine lights came on each time. I took it to an auto shop that did a minor test drive and suggested it go directly to Servco Toyota as it should have powertrain warranty on it still and they believed it was a fuel pump issue. The issue did not happen with this auto shop but I showed them the video. I scheduled an appt at Toyota and it is with them now. They did 2 test drive but could not replicate the issue and could not see any codes coming up. I opted to leave the vehicle with them to do more test drives where the issue has happened as I do not feel safe driving it and the manager also said they did not feel safe having their techs drive it so the manager will do it. Without check engine light/code they are saying they cannot check the fuel pump or do anything else but will try to do more test drives to replicate the issue. I have seen numerous Reddit, facebook group posts, and a petition about this same issue but no official recall or word from Toyota.
NHTSA complaint #11709788 — an unverified report by a vehicle owner.
Homer, AK
UNKNOWN OR OTHER
While driving, the vehicle’s moonroof glass spontaneously shattered/exploded without impact. It sounded like a gunshot, which caused an immediate and dangerous distraction. There was no object strike that I am aware of and no prior warning. The sudden loud noise and breaking glass created a safety hazard due to distraction and potential glass intrusion.
NHTSA complaint #11707647 — an unverified report by a vehicle owner.
Geneva, IL
UNKNOWN OR OTHER
AUTOMATIC TRANSAXLE WHINING FROM 35MPH-45MPH ACCELERATION. Needs to be replaced this is the third vehicle this week the dealership said had the same issue.
NHTSA complaint #11703973 — an unverified report by a vehicle owner.
Pepperell, MA
UNKNOWN OR OTHER
The car was parked at work and noticed the shattered panoramic moonroof when I got into leave.
NHTSA complaint #11695508 — an unverified report by a vehicle owner.
Pitkin, LA
UNKNOWN OR OTHER
The screen is going out. The back tailgate hangs up and doesn’t go down.
NHTSA complaint #11688250 — an unverified report by a vehicle owner.
Eagle Mountain, UT
UNKNOWN OR OTHER
The component that failed is the roof rail clips that hold the roof rack to the vehicle (Toyota Service Bulletin T-SB-0040-24). The clips under the rail fail and cause water to leak into the headliner and down the A-pillars on both sides of the vehicle. It presents itself by causing water staining where the headliner meets the A-pillar cover. This issue presented itself in January of 2023, a few months after we bought the vehicle. Toyota Bountiful (Utah) tried to tell us that it is the sunroof drain lines that are clogged and required a $100 service to clear them which is an annual service. After some push back they found the problem with the roof rack clips. However, they only replaced the passenger side and neglected to repair both sides. April of 2025 the driverside failed and Toyota Bountiful once again confirmed that the driverside clips failed. This creates a danger to the front occupants of the vehicle by allowing a possible mold issue within the cabin. Secondly, it allows water into the front curtain airbags of the vehicle.
NHTSA complaint #11658405 — an unverified report by a vehicle owner.
Edmond, OK
UNKNOWN OR OTHER
The power liftgate does not close. This is an intermittent problem that is increasing in frequency to the point that I can hear internal components in the strut that are failing. This was reported to Toyota within the warranty period, and they claim that parts are on backorder. It has been over three months, and the problem is still not corrected. Toyota appears to be refusing to honor its warranty on this vehicle. The concern is that this failure occurs during a road trip or in an inconvenient location leaving us stranded with no ability to move the vehicle or obtain assistance.
NHTSA complaint #11650706 — an unverified report by a vehicle owner.
Aubrey, TXCrash4 injured
UNKNOWN OR OTHER
r 2022 Toyota Highlander was involved in a motor vehicle incident wherein the Vehicle Stability Control (VSC) and front airbags may not have functioned as expected.
NHTSA complaint #11648263 — an unverified report by a vehicle owner.
Preston, ID
UNKNOWN OR OTHER
The clips on the roof rails are not sealed and it allows water to leak into the car through the roof. This was an issue with previous RAV4 vehicles and is continuing on with the Highlander design. The water enters the vehicle anytime it rains or the vehicle is washed.
NHTSA complaint #11604536 — an unverified report by a vehicle owner.
Lumberton, TX
UNKNOWN OR OTHER
The Resin front lower bumper cover assembly, connected with mounting tabs detached from my 2022 Toyota Highlander on (July 9, 2023). I received a Recall letter from Toyota on February 9, 2024 (7 months) after the incident & promptly contact Toyota Brand Engagement Center. I have mailed all the required information that Toyota stated on the Recall correspondence & as of today, May 5, 2024 I have not been able to speak with the case manager to see where we are in this process for reimbursement. Since this took place in 2023 before I even knew there was a recall, we had our Highlander repaired at the body shop we were confident could fix & insure the repair. Toyota has ALL the required documentation from us but they keep asking for the same information again & again.
NHTSA complaint #11587064 — an unverified report by a vehicle owner.
Schererville, IN
UNKNOWN OR OTHER
The vehicle will accelerate suddenly when pressing the brake putting myself and others at risk for injury.
NHTSA complaint #11585705 — an unverified report by a vehicle owner.
Wailuku, HI
UNKNOWN OR OTHER
I GOT A RECALL FROM TOYOTA AND CAN'T DRIVE FOR ALMOST A YEAR .I WENT TO THE CAR DEALER SHIP TO ASK FOR A REPAIR , THEY TOLD ME MAYBE YOUR CAR NEEDS THIS BUMPER OR NO NEEDS , I ASKED THEM TO CHECK MY CAR IF IT WAS SAFE TO DRIVE TO WORK ,MANY TIMES TO CONSTANT NUMBER OF OVER 10 TIMES.THEY REFUSEDTOR MY CAR COME IN TO CHECK . O REALLY WORIED IF I DIVE ON THE ROAD AN HAVE AN ACCIDENT .BIT ITS ALOMOST HOPELESS BECAUSE THIS CAR COMPANY DOEANT CARE ABOUT SAFETY, ONLY THINKS ABOUT THEIR PROFITS. I HAVE BEEN ASKING THEM FOR RENT ME A CAR TO DRIVE BECAUSE FOR NEARLY A YEAR NOW I'VE BEEN DRIVING IN FEAR BUT NO ANWSER. I WONDER IS THERE A DEALINE WHEN TOYOTA WILL PRODUCE THIS BUMPER? THEY KEEPS SAY THEY DONT KNOW? IT IS VERY DANGEROUS IF THE CUSTOMER'S USES THIS TOYOTA HIGHLANDER FOR DRIVING WITHOUT KNOWING IT IS SAFE OR NOT
NHTSA complaint #11582621 — an unverified report by a vehicle owner.
Richmond, TX
UNKNOWN OR OTHER
Front Bumper is detaching I feel unsafe driving this car
NHTSA complaint #11575088 — an unverified report by a vehicle owner.
Apopka, FL
UNKNOWN OR OTHER
Open recall since October 2023 without any resolution from the manufacturer: NHTSA Recall Number23V720 Recall StatusRecall Incomplete, remedy not yet available Summary The subject vehicles are equipped with a resin front lower bumper cover assembly, connected with mounting tabs. If there is minor impact to the lower front bumper cover assembly that causes the mounting tabs to detach from the vehicle during normal operation, one or more parts of this assembly could detach, which could become a road hazard, increasing the risk of a crash or injury for other road users. Safety Risk If there is minor impact to the lower front bumper cover assembly that causes the mounting tabs to detach from the vehicle during normal operation, one or more parts of this assembly could detach, which could become a road hazard, increasing the risk of a crash or injury for other road users.
NHTSA complaint #11573036 — an unverified report by a vehicle owner.
Covington, OH
UNKNOWN OR OTHER
The hood is latched, but not sealing flush. There is approximately a half inch gap. While driving the wind catches. I can see the hood moving up and down while driving. Especially if I am on the interstate.
NHTSA complaint #11560449 — an unverified report by a vehicle owner.
Anaheim, CA
UNKNOWN OR OTHER
Driver side mirror shakes in its housing at varying speeds and on non-smooth roads. It becomes a distraction of focus when you are looking at the mirror to then switch back to front. The mirror vibration almost caused an accident while overcorrecting a turn.
NHTSA complaint #11558612 — an unverified report by a vehicle owner.
Hazle Township, PA
UNKNOWN OR OTHER
Unexpected brake failure; While driving at a slow 20 to 30 mph speed lightly braking anticipating a stop at a stop sign my car will unexpectedly surge and jolt the car forward while I'm applying maximum brake force to the peddle. I took it to the local Toyota dealer they checked it out and couldn't find or replicate the problem. I was told that possibly my driving habits or I may have my foot on the brake while still on the accelerator?? When this happens there are NO warning indicators or audible sounds either lit on the instrument panel prior to or after the event. This event on this day propelled my car approximately 6 ft past the crosswalk into the intersection of a four way stop.
NHTSA complaint #11543904 — an unverified report by a vehicle owner.
Fairfax, VA
UNKNOWN OR OTHER
No
NHTSA complaint #11542442 — an unverified report by a vehicle owner.
Fairfax, VA
UNKNOWN OR OTHER
No problem with my car
NHTSA complaint #11542444 — an unverified report by a vehicle owner.
Huntersville, NC
UNKNOWN OR OTHER
The side mirrors on the vehicle are melting and deforming. This happened with the vehicle being less than 1 year old. Nowhere else on the vehicle is melted but the dealership claims it’s “solar convergence” however none of this damage is happening to older model Toyotas that have been exposed much longer to the elements/sun. I have read online numerous people’s vehicles from Toyota suffering this same issue
NHTSA complaint #11536426 — an unverified report by a vehicle owner.
Grand Blanc, MI
UNKNOWN OR OTHER
Driver side mirror vibrates when driving above 50 miles per hour on highway. Mirror vibrates making the mirror image blurry and produce dizziness which affect the safety of the driver when changing lanes. Went to dealership, changed the whole driver mirror but still same problem.
NHTSA complaint #11528679 — an unverified report by a vehicle owner.
Sun City, AZ
UNKNOWN OR OTHER
The Sunroof/Moonroof shattered as we drove down the highway. Glass shattered and a hole in the sunroof was made. Our shield kept the glass from falling in on us. Dealership has said that they believe road Debry cause the sunroof to shatter. No debry was found in the hole or shield area. No other groups have inspected the sunroof. No warning lights or messages.
NHTSA complaint #11514780 — an unverified report by a vehicle owner.
Great Falls, MT
UNKNOWN OR OTHER
While driving at a constant speed of approximately 45 mph the vehicle suddenly skidded sideways and launched to the right, causing us to nearly hit a guardrail. I dropped speed to 30 mph and this continued to occur at random for the next 10 miles until destination was reached. Road conditions were patchy snow up to fully covered in snow. Other vehicles passed at 50+ mph with no issues. No warning lights/messages or traction control light turned on. Today the same issue occurred while driving 15mph that caused the vehicle to almost run into a parked car. This has occurred at random over the past two days. All instances occurred while driving at a constant speed, no brakes were being applied and while driving in a straight line. This isn’t the first time the vehicle has been driven in these road conditions but first time problem has occurred. This is a safety hazard for my wife and child due to the fact the driver looses control at random and vehicle veers off to the side. Putting them at risk of impacting objects near the road or veering into oncoming traffic, putting other drivers at risk. Car was brought to the Toyota dealer 11/14. They plugged it into their computer and no codes were active. No open recalls either. I went for a drive , was given 5 minutes of their time, with the shop manager and the problem didn’t present itself. They said there was nothing else they could do. There was a recall on the VSC, vehicle stability control, but that was fixed on this vehicle in July 2022. Vehicle acts like a sensor or module isn’t calibrated correctly and causes either/or braking and acceleration to be applied in a manor that will result in a crash. Vehicle is not safe to drive.
NHTSA complaint #11493556 — an unverified report by a vehicle owner.