78 of the
224 complaints about the 2009 Toyota Matrix are about the
airbag system — 35% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
42,000 miles.
TL* TAKATA RECALL. THE CONTACT OWNED A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE AIR BAGS DEPLOYED AND METAL FRAGMENTS PASSED THROUGH THE AIRBAG CUSHION MATERIAL. AS A RESULT, THE METAL FRAGMENTS ENTERED THE CONTACTS EYE AND CAUSED A LONG TERM INJURY. THE CONTACT ALSO SUSTAINED A FRACTURED UPPER JAW AND NOSE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED HAVING CONTINUAL DOCTOR VISITS FOR HIS EYE INJURY. THE VEHICLE WAS TOTALED AND TOWED TO JUNK YARD. A POLICE REPORT WAS NOT FILED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE FAILURE MILEAGE WAS 48,000. *DT*JB *DT RECALLS INCOMPLETE 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11210602 — an unverified report by a vehicle owner.
Margate, FL
AIR BAGS
LETTER FROM CONGRESSMAN DEUTCH ON BEHALF OF CONSTITUENT REGARDING TOYOTA VEHICLE AIRBAGS: THIS WAS THE THIRD RECALL. *LD
NHTSA complaint #11091768 — an unverified report by a vehicle owner.
Land O'lakes, WI
AIR BAGS
"TAKATA RECALL" WE RECEIVED OUR RECALL NOTICE LETTER AND IMMEDIATELY CONTACTED OUR LOCAL AUTHORISED TOYOTA IN RHINELANDER WI AND WERE TOLD IT WOULD TAKE A FEW WEEKS FOR THE REPLACEMENT PARTS TO ARRIVE. AFTER NOT HEARING FROM THEM IN THAT TIME WE PHONED AGAIN, AND AFTER ONCE AGAIN GIVING OUR VIN AND INFORMATION , WE WERE TOLD WHO EVER TOOK THE CALL HAD NOT SUBMITTED THE ORDER . SO ONCE AGAIN WE ARE TOLD IT'S ON BACKORDER AND THEY WILL CONTACT US WHEN IT COMES IN SO THEY CAN SET UP A APPOINTMENT TIME TO FIX IT. THE RECALL NOTICE RECOMMENDED NOT HAVING A OCCUPANT IN THE FRONT PASSENGER SEAT. WE SHOULD BE PROVIDED WITH A SAFE VEHICLE BY TOYOTA TO USE WITH THE LENGTH OF TIME THIS IS TAKING UNTIL THIS IS FIXED.
NHTSA complaint #11078796 — an unverified report by a vehicle owner.
Risterstown, MD
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HERITAGE TOYOTA OWINGS MILL (9801 REISTERSTOWN RD, OWINGS MILLS, MD 21117, 844-202-9429) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11052593 — an unverified report by a vehicle owner.
Denver, CO
AIR BAGS
"TAKATA RECALL" I AM WONDERING WHEN THE FIX FOR THIS RECALL WILL BE AVAILABLE IN MY AREA.
NHTSA complaint #11031758 — an unverified report by a vehicle owner.
Calumet City, IL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF RIVER OAKS AT (708) 862-0700 (1970 RIVER OAKS DR, CALUMET CITY, IL 60409) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11022853 — an unverified report by a vehicle owner.
Mundelein, IL
AIR BAGS
TAKATA RECALL THE NHTSA IS AWARE OF THIS RECALL BUT MAY NOT APPRECIATE THE FULL IMPACT ON THE OWNER OF THE CAR. I FEEL UNSAFE DRIVING IT DUE TO THIS RECALL BUT THERE IS NO REMEDY. I CAN'T GET IT FIXED. WHEN I WENT TO THE DEALER AND ASKED WHEN REMEDY IS AVAILABLE NO ONE KNOWS. SO I SAID FINE LET ME TRADE IT IN AND BUY A NEW CAR. HOWEVER, SINCE THERE IS A RECALL THE DEALER SAID HE COULDN'T OFFER FULL TRADE IN PRICE BECAUSE HE WOULD BE UNABLE TO SELL IT UNTIL THE REMEDY IS MADE. SO I DON'T FEEL SAFE DRIVING IT AND I CAN'T SELL IT WITHOUT A LOSS IN VALUE. NEITHER ARE MY FAULT. TAKATA HAS ME STUCK IN A VERY POOR POSITION AND I AM DISAPPOINTED WITH TOYOTA'S RESPONSE
NHTSA complaint #11019836 — an unverified report by a vehicle owner.
FPO, AE
AIR BAGS
TAKATA RECALL. SAFETY RECALL NOT REMEDIED.
NHTSA complaint #11019262 — an unverified report by a vehicle owner.
Evanston, IL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GROSSINGER TOYOTA (LOCATED AT 7225 N CICERO, IL 60712), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
NHTSA complaint #11019328 — an unverified report by a vehicle owner.
Kingston Springs, TN
AIR BAGS
TAKATA RECALL--I RECEIVED A FRONT PASSENGER AIRBAG INFLATOR NOTICE BACK IN AUGUST 2016 AND CALLED IMMEDIATELY TO HAVE THIS REPAIRED. BEAMAN PONTIAC SAID THEY WOULD CALL WHEN THE PART WAS IN. I CALLED BACK IN JANUARY OF 2017 AND THEY SAID THE PART WAS STILL NOT IN. TODAY 8/16/17 THE PART IS STILL NOT IN. THIS IS UNACCEPTABLE. IN JANUARY THEY GAVE ME A RENTAL AND I STILL HAVE IT. I WOULD LIKE MY CAR BACK. BUT I DON'T WANT THE LIABILITY OF SOMEONE RIDING IN MY CAR OR ME IN IT WITH MY HUSBAND DRIVING BEING KILLED AND TOYOTA NOT RESPONSIBLE SINCE I RECEIVED THIS NOTICE.
NHTSA complaint #11015670 — an unverified report by a vehicle owner.
Clover, SC
AIR BAGS
TAKATA RECALL TOO LONG TO GO WITH SUCH A POTENTIALLY DANGEROUS DEFECT IN A CAR. MY 21 YEAR OLD SON DRIVES THIS CAR. PLEASE HAVE A FIX SOON OR AT LEAST BE ABLE TO TAKE IT IN AND TURN THAT AIRBAG OFF. THANK YOU FOR YOUR HELP!
NHTSA complaint #11015149 — an unverified report by a vehicle owner.
Reading, PA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (TRI COUNTY TOYOTA 15 D AND L DRIVE, ROYERSFORD, PA 19468) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11014167 — an unverified report by a vehicle owner.
at 30,000 milesCary, NC
AIR BAGS
TAKATA RECALL. TOYOTA HAS REPEATEDLY ASSURED US THAT THE NEW AIRBAG PARTS WILL BE READY IN "ONE MONTH". TOYOTA HAS BEEN SAYING THIS FOR THE PAST 5 MONTHS LEAVING US WITH A CAR THAT IS UNSAFE TO DRIVE AND WE ARE UNABLE TO SELL. TOYOTA'S BEST ADVICE WAS TO NOT DRIVE THE CAR AND COME IN FOR A RENTAL WHILE WE WAIT, THEY HAVE BEEN OUT OF RENTALS FOR THE ENTIRE TIME WE'VE BEEN WAITING. I UNDERSTAND MOST OF THIS IS TAKATA'S FAULT BUT TOYOTA HAS DONE A TERRIBLE JOB KEEPING US INFORMED AND IS ALLOWING MY FAMILY TO DRIVE A POTENTIAL DEATH TRAP COVERED IN THEIR BADGES.
NHTSA complaint #11014190 — an unverified report by a vehicle owner.
Salisbury, NC
AIR BAGS
TOYOTA CONTACTED ME IN JULY 1016 OF THE AIR BAG RECALL, NOTHING HAS BEEN DONE. IT STATES NOT TO HAVE A PASSENGER IN THE FRONT SEAT IT IS DANGEROUS. NOTHING HAS BEEN DONE IN OVER A YEAR AND A HALF. I WANT MY CAR REPLCED WITH A SAFE ONE.
NHTSA complaint #11013472 — an unverified report by a vehicle owner.
Newport News, VA
AIR BAGS
TAKATA RECALL ,I GOT THE NOTICE OF RECALL IN FEB 2017 TILL NOW NO ACTION FROM TOYOTA SIDE TO FIX THAT,
NHTSA complaint #11013592 — an unverified report by a vehicle owner.
Harrison, NJ
AIR BAGS
TAKATA RECALL. RECEIVED THE RECALL NOTICE WHILE PREGNANT, TOYOTA DID NOTHING TO RESOLVE THE ISSUE. TOLD ME I STILL HAVE TO DRIVE THE CAR EVEN THOUGH THE AIRBAG COULD POSSIBLY EXPLODE EVEN THOUGH NO ONE WAS SITTING IN THE PASSENGER SEAT. IT'S BEEN ALMOST A YEAR, AND STILL NO RESOLUTION.
NHTSA complaint #11012667 — an unverified report by a vehicle owner.
Santa FE, NM
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT 505-998-0201 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ
NHTSA complaint #11012329 — an unverified report by a vehicle owner.
NEW Albany, OH
AIR BAGS
"TAKATA RECALL" I AM STILL WAINTING FOR A FIX. TOYOTA RECOMMENDS THAT I DO NOT USE THE FRONT PASSENGER SEAT NOW GOING ON 8 MONTHS.
NHTSA complaint #11011677 — an unverified report by a vehicle owner.
Chantilly, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11010198 — an unverified report by a vehicle owner.
Franklin, TN
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TOYOTA OF COLD SPRINGS, FRANKLIN, TN) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11010315 — an unverified report by a vehicle owner.
Stockton, CA
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA TOWN OF STOCKTON, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11006418 — an unverified report by a vehicle owner.
Asheville, NC
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE MONTHS AGO (ALTHOUGH LETTER WAS NOT DATED MAKING IT MORE DIFFICULT FOR THE CUSTOMER TO TRACK LACK OF PROGRESS- HENCE DATE BELOW IS A GUESSTIMATE. THE LETTER (ATTACHED) NOTIFIED ME THAT THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND DANGEROUS. THE LETTER SAID THAT TOYOTA WAS SEEKING A REMEDY AND IN THE MEANTIME I SHOULD NOT USE THE FRONT PASSENGER SIDE. I HAVE HEARD NOTHING SINCE. SO I HAVE EFFECTIVELY BEEN DENIED FULL USE OF MY CAR FOR MONTHS. THIS IS NOT REASONABLE. MY ELDERLY MOTHER IS COMING TO LIVE WITH ME. I NEED USE OF THE PASSENGER SEAT. IS TOYOTA PREPARED TO PAY FOR A RENTAL OR OFFER SOME OTHER COMPENSATION?
NHTSA complaint #11006068 — an unverified report by a vehicle owner.
Fairfield, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MCDONOUGH IN STANTON, VA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/17/17*LJ
NHTSA complaint #11004246 — an unverified report by a vehicle owner.
Philadelphia, RI
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (FAULKNER TOYOTA TREVOSE 2425 LINCOLN HIGHWAY, TREVOSE, PA, 19053) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR AND PARTS MAY BE AVAILABLE IN DECEMBER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/31/17*LJ
NHTSA complaint #11003979 — an unverified report by a vehicle owner.
Washington D.c., DC
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO DARCARS TOYOTA OF ROCKVILLE (15625 FREDERICK RD, ROCKVILLE, MD 20855) WHO STATED THAT PARTS WOULD NOT BE AVAILABLE BEFORE DECEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11002760 — an unverified report by a vehicle owner.
Buffalo Grove, IL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ARLINGTON TOYOTA 2095 N. RAND ROAD, PALATINE, IL,60074) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/06/17*LJ
NHTSA complaint #11001681 — an unverified report by a vehicle owner.
Bethesda, MD
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FITZGERALD TOYOTA LOCATED AT 907 N FREDERICK AVE, GAITHERSBURG, MD 20879; 888-921-0300) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THEY WOULD NOT ASSIST UNTIL DECEMBER. CASE NUMBER: 1706221709 WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11000675 — an unverified report by a vehicle owner.
Frankfort, KY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10994426 — an unverified report by a vehicle owner.
Lebanon, PA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/31/17 *BF
NHTSA complaint #10992664 — an unverified report by a vehicle owner.
Fishersville, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MCDONOUGH TOYOTA LOCATED AT 918 RICHMOND AVE, STAUNTON, VA 24401) WHO CONFIRMED THAT REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10992128 — an unverified report by a vehicle owner.