65 of the 1,894 complaints about the 2008 Toyota Prius are about the engine — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 95,000 miles.
65
Complaints
5
Crashes
2
Fires
2
Injuries
Filed with NHTSA, in their own words.
ENGINE
Water pump failed after replacement in 2013 with 30k miles, car had only 93k miles when failed again in 2016. The potentiometer part failed, there is corrosion in the part. Was in freeway when it failed. I have reported this to different representatives. I was charged more 1.5k for a replacement of a faulty part that should last more than 50k miles.
NHTSA complaint #11737450 — an unverified report by a vehicle owner.
ENGINE
My name is [XXX] ,i am filing this report on behalf of My daughter [XXX] the driver of the vehicle that involved with the unintended acceleration on the 2009 Toyota Prius .On a good clear morning on [XXX] . My daughter drove the 2009 Toyota Prius to work- when she enter to the parking lot at the speed round 5 mile/hour . Just when she was making a left turn on to the entrance gate with her left foot on the brake pedal . On a sudden the vehicle RPM unintended rev up too high and the vehicle had an unintended accelerating to move forward aggressively causing lose control of the steering . Also she could not brake even though her left foot was on the brake pedal and pressing hard to try to stop the vehicle . . This dangerous incident causing her Prius to bumped into the electrical gate panel control box . The accident caused some damages to her Prius and to the entrance gate control box though no body was hurt . But it got us through the terrible experience because it could kill some one for sure . My daughter been driving this commute car daily in the past 5 years and she has the skill of 20 year driving with good record . This Prius of her still have all OEM equipments with no add- on parts-,no modifying part on any systems what so ever- and NO extra floor mat cause we been warned before about the possible of unintended acceleration causing by aftermarket floor mat to any vehicles. . We feel unsafe after the mystery accelerating problem on Toyota Vehicle that could take people lives . So the mystery unintended accelerating on car is REAL . I am currently checked and find out her Prius has 2 incomplete recalls (un-notice to us ) but none of them related to the unintended acceleration problem . We would like the NHTSA to take this problem seriously to save people life . I will included photos of this incidents and willing to provide all information if needed to address this problem, again to save lives . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
NHTSA complaint #11670935 — an unverified report by a vehicle owner.
ENGINE
About 3 years ago we started getting the red triangle of death with 2 amber lights on display the vsc and the round circle with the exclamation point in the center. This could happen in 500 miles or it could happen tomorrow. When this happens I loose all exceleration and air conditioning and a orange car emblem with an exclamation point in it on the display screen. Once safely off road press power button off and back on and everything is back to normal except red triangle and car on display screen car is then drivable again. Using a code reader to check codes no codes appear but still have red triangle. Leaving car set for a period of time and restarting car and red triangle is extinguished. Have to drive in right lane on freeway in case it wants to quit. The most recent time was last week had driven it about 80 miles with a stop about halfway for 1 hour and stopped for a movie came back got in car started it and within 1000 feet got the red triangle, was in left turning lane with red light, shut off and restarted and was able to drive again as in all other times, took it to a neighbor who had a code reader(about 9PM) and no codes found, he reset it and red triangle extinguished. This type of happening is very unnerving to say the least, dont know when or where it will lay down with us. Don't know if anyone else has had similar issues with their Prius ours has 213,000+ miles on it. Original hybrid battery it was checked in 2015 and some cells replaced by a shop certified to replace cells in this battery. Thank you.
NHTSA complaint #11604148 — an unverified report by a vehicle owner.
ENGINE
Hello. My 2008 Toyota Prius had a malfunction with the "combination meter" which caused the vehicle dashboard to turn off completely, and we could not turn off the engine at times when stopped and parked. The dealer fixed the problem at a cost of $1580, and both the dealer and Toyota corporate through their brand engagement advocate acknowledged a long term problem with the combination meter. They had extended the warranty coverage for owners for this specific problem for about 10 years but not for owners like me with a vehicle 15 years old. I believe Toyota should cover and reimburse owners for this problem, which is potentially dangerous, no matter the age of the vehicle, especially for long term, loyal owners. There are many of these vehicles still on the road. Thank you. [XXX] [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11566820 — an unverified report by a vehicle owner.
ENGINE
While driving the 2008 Prius with approximately 107,219 miles for approximately 15 miles, all the RED LIGHTS appeared on the dashboard. The air condition stopped working with only hot air blowing. I immediately took the 2008 Prius to the Toyota dealer. This is the following repairs as follows: "A CEL ON, MULTIPLE WARNINGS: CS20 INVERTOR WATER PUMP - 7521 CT $300.98 Labor 1 04000 - 32528 HV ELECTRIC WATER PU $169.35 Part 1 00272 - SLLC2 SUPER LONG LIFE COOL $ 23.43 MISC. CHARGES $ 53.32 TOTAL CHARGES $547.08
NHTSA complaint #11422464 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THOUSAND OAKS TOYOTA (2401 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) WHERE IT WAS DIAGNOSED WITH THE WATER PUMP NEEDING TO BE REPLACED. THE VEHICLE WAS SERVICED IN 2013 UNDER NHTSA CAMPAIGN NUMBER: 12V536000 (ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE WAS EXPERIENCED YEARS LATER. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY FOR THE PART WAS ONLY GOOD FOR A YEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA complaint #11403683 — an unverified report by a vehicle owner.
ENGINE
THE COOLING PUMP FOR THE ELECTRICAL SYSTEM HAD CRACKED AND FLUID LEAKED OUT NO HEAT IN CAR AND RED TRIANGLE OF DEATH DISPLAY ON DASH LOCAL REPAIR SHOP INSTALLED NEW PUMP IT HAS BEEN REPLACED 2 TIMES. STILL LEAKS FROM HOUSING
NHTSA complaint #11387626 — an unverified report by a vehicle owner.
ENGINE
THE DASH LIGHTS ON MY CAR WENT COMPLETELY BLANK AND THE CAR IS UNABLE TO SHUT OFF. TOYOTA HAS A SAFETY CAMPAIGN THAT ADDRESSES THIS ISSUE BUT IT IS ONLY GOOD FOR FIRST 9 YEARS OF THE CAR. MY CAR IS A 2008 MODEL AND I UNDERSTAND THIS PROBLEM AFFECTS ALL 2004-2009 MODELS. AS THIS IS A SAFETY CONCERN WITH NOT BEING ABLE TO TURN OFF THE CAR PROPERLY, IT IS CAUSING LOTS OF ANXIETY NOT KNOWING IF MY CAR IS ACTUALLY TURNED OFF IN MY GARAGE. MY MOM DRIVES THE CAR AND SHE'S 78 YEARS OLD, SHE CANNOT TELL IF THE CAR IS OFF WHEN SHE EXITS THE CAR. THERE ARE OCCASIONS WHERE THE HYBRID CAR TURNS ON WHILE IT'S IN THE GARAGE BECAUSE MY MOM WAS NOT ABLE TO TURN THE CAR OFF. THIS SHOULD BE AN ISSUE WHERE TOYOTA ISSUES A RECALL FOR THE SAFETY OF EVERYONE THAT OWNS THESE CARS AND PARKS IN A GARAGE.
NHTSA complaint #11355129 — an unverified report by a vehicle owner.
ENGINE
MY COOLANT INVERTER PUMP HAS BEEN RECALLED, AND REPAIRED BEFORE I BOUGHT THE CAR, AND THE SAME ISSUE IS HAPPENING AGAIN AFTER I BOUGHT THE CAR LESS THAN A YEAR AGO. TODAY, THE SAME CHECK ENGINE LIGHT CAME ON, WENT TO ADVANCED AUTO PARTS AND GOT THE CODE P0A93 - COOLANT INVERTER PUMP FAILING.
NHTSA complaint #11343344 — an unverified report by a vehicle owner.
ENGINE
MY 2008 TOYOTA PRIUS SHUT OFF WHILE I WAS DRIVING ON THE ROAD I COULD'VE INVOLVED IN BIG ACCIDENT IF I WAS ON A HIGHWAY THE WAY IT SHUTDOWN WITHOUT ANY WARNING SIGN. IT JUST SUDDENLY STOPPED
NHTSA complaint #11289134 — an unverified report by a vehicle owner.
ENGINE
SON WAS DRIVING CAR ON CITY STREET GOING AROUND 35 MPH, THEN 20 BRAKES WENT OUT COMPLETELY UNTIL PARKED. STARTED WITH A LOUD BEEP NOISE, LIGHTS ON DASH THEN BRAKES NO LONGER WORKED. HE HAD TO PUSH AS HARD AS HE COULD TO TRY AND AT LEAST SLOW CAR DOWN NOT TO HIT CAR IN FRONT OF HIM, PULLED INTO BIKE LANE TO AVOID CRASH AS CAR WOULD NOT STOP. TURNED CAR OFF AND LEFT IN PARKING LOT. I WENT TO GET CAR TO DRIVE HOME AND THEN BRAKES WERE WORKING. HOWEVER SCARED TO LET HIM DRIVE IT IN CASE ISSUES HAPPEN S AGAIN. HAVE NOT TAKEN TO DEALERSHIP YET. THE OTHER ISSUE IS SINCE WE PURCHASE THE CAR BURNS OIL, CAR HAS AROUND 130K MILES AND BEFORE 3000 MILES UP HAVE LESS THEN QUART OF OIL AND NO.LWAKS IN DRIVE WAY THEREFORE FEEL IT MUST BE BURING OIL. ADD OUK AT EACH GASS FILL UP TO AVOID NO OIL.
NHTSA complaint #11233509 — an unverified report by a vehicle owner.
ENGINE
WHILE DRIVING DOWN THE ROAD THE INSTRUMENT PANEL WENT BLACK. I COULD NOT SEE DRIVING SPEED OR REMAINING FUEL. I DROVE TO TOYOTA DEALER AND COULD NOT SHUT DOWN THE ENGINE UPON ARRIVAL NOR REMOVE MY KEY FROM THE KEY SLOT. THERE ARE NUMEROUS ONLINE COMPLAINTS ABOUT "PRIUS INSTRUMENT CLUSTER NOT WORKING". TOYOTA QUIETLY AGREED TO EXTEND WARRANTY COVERAGE FOR 9 YEARS FROM DATE OF FIRST USE OR UNTIL 2013. HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2004-2009-TOYOTA-PRIUS-COMBINATION-METER-WARRANTY-EXTENSION-ZTV.174/ I BELIEVE THIS SHOULD HAVE BEEN A SAFETY RECALL AS IT IS UNSAFE TO OPERATE A MOTOR VEHICLE UNDER THESE CONDITIONS AND THE OPERATOR MIGHT NOT BE ABLE TO SHUT OFF THEIR VEHICLE OR REMOVE THE IGNITION KEY. THERE ARE ALMOST 700,000 AFFECTED VEHICLES IN THE CLASS. REPAIR COSTS $925 OR MORE FOR AFFECTED OWNERS. SEVERAL HAVE POSTED VIDEOS OF HOME REMEDIES INVOLVING DISCONNECTING THE BATTERY TERMINALS TO CAUSE A "RESET", WHICH MAY ENCOURAGE OTHER OWNERS TO CONTINUE TO OPERATE THE VEHICLE IN AN UNSAFE CONDITION WHERE FAILURE IS IMMINENT.
NHTSA complaint #11180976 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL GAUGES DID NOT DISPLAY. ON SEVERAL OCCASIONS, AFTER TURNING OFF THE VEHICLE, THE ENGINE CONTINUED TO OPERATE. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #11166508 — an unverified report by a vehicle owner.
ENGINE
CAR STALLED COMPLETELY UNDER HIGH SPEED ACCELERATION ABOUT 70-75MPH MPH ON FREEWAY. LOST ALL POWER .
NHTSA complaint #11138977 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND COMPLETELY TURNED OFF. THE VEHICLE WOULD THEN RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO RIGHT TOYOTA (7701 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 771-6449), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11132884 — an unverified report by a vehicle owner.
ENGINE
DEFECTIVE ENGINE REQUIRED REPLACEMENT PRIOR TO 139K MILES (DUE TO CYLINDER MALFUNCTION AND EXCESSIVE OIL CONSUMPTION), AT A COST OF $3700 FOR A USED ONE. THIS HAS ALSO DAMAGED THE CATALYTIC CONVERTER, QUOTED AT $900. AT 149K MILES, THE HYBRID BATTERY HAS FAILED AS WELL, WHICH HAS A QUOTED REPLACEMENT COST OF $2400. WHILE SLIGHTLY OUTSIDE OF WARRANTY, THE ENGINE AND HYBRID BATTERY ARE BOTH CORE COMPONENTS THAT ARE EXPECTED TO LAST SIGNIFICANTLY LONGER. IN CARB STATES, TOYOTA EVEN WARRANTS THE HYBRID BATTERY FOR 150K MILES. THE COST OF REPLACING THEM EXCEEDS THE KBB VALUE OF THE CAR, WHICH IS UNACCEPTABLE FOR A 10 YEAR OLD VEHICLE WITH AVERAGE MILEAGE THAT WAS PROPERLY MAINTAINED. I CONTACTED BOTH THE DEALERSHIP AND MANUFACTURER, AND NEITHER WILL ACCEPT ANY OWNERSHIP IN THE MATTER, OR PROVIDE ASSISTANCE ON REPAIR COSTS.
NHTSA complaint #11127919 — an unverified report by a vehicle owner.
ENGINE
CAR BURNS A QUART OF OIL EVERY 1000 MILES WHICH STARTED AT 150K. THIS IS AN ONGOING PROBLEM THAT CANT BE FIXED.
NHTSA complaint #11092261 — an unverified report by a vehicle owner.
ENGINE
THE CAR HAS AN 11.9 GALLON GAS TANK AND I CANT PUT IN MORE THEN 7 GALLONS OF GAS AT A TIME. WHEN PUMPING...IF THE PUMPS RUSHES THE GAS INTO THE TANK TOO QUICKLY...I CANT GET ANY GAS BECAUSE THE PUMP WILL TURN OFF AS IF THE TANK IS COMPLETELY FULL WHEN ITS EMPTY. I HAVE HAD SENSORS CHECKED AND ITS THE BLADDER OF THE GAS TANK.
NHTSA complaint #11092263 — an unverified report by a vehicle owner.
ENGINE
OUR 2008 PRIUS EXPERIENCED ENGINE FAILURE WHILE DRIVING CA. 70 MPH ON A DAY WHEN THE TEMPERATURE WAS BETWEEN 90 AND 95 DEGREES. THIS APPEARS TO BE THE SAME PROBLEM WITH THE INVERTER THAT HAS HAPPENED ON LATER MODELS, ESPECIALLY AS 'HIGH THERMAL STRESS' FEATURED IN REPORTS OF THOSE. TWO MECHANICS WERE UNABLE TO PULL A COMPUTER CODE ON IT AND SAID THEY COULDN'T OFFER AN OPINION UNLESS IT WAS REPLICATED. EACH MENTIONED THE INVERTER PROBLEM, BUT CLAIMED THAT IT COULD ONLY HAVE HAPPENED ON MODEL YEARS MORE RECENT THAN OURS. A TOYOTA COMPANY REP CLAIMED NEVER TO HAVE HEARD OF IT HAPPENING ON ANY CAR BEFORE 2010. I ASKED IF THERE WERE A DATABASE OF SUCH ISSUES SHE COULD CHECK TO SEE IF OTHER OWNERS HAD ANYTHING SIMILAR HAPPEN BEFORE 2010, BUT SHE DECLINED TO DO SO. I BELIEVE SHE CLAIMED THAT THE COMPANY MAINTAINED NO SUCH DATABASE. ALL I REMEMBER FOR SURE IS THAT SHE PROJECTED NO INCLINATION TO FOLLOW UP, APPEARING TO TREAT IT AS A ONE-OFF PROBLEM THAT DIDN'T MERIT FURTHER ATTENTION. THIS HAPPENED WHILE I WAS PASSING A TRUCK, WITH A CAR CLOSE BEHIND CLEARLY INTENDING TO PASS ME AFTER I HAD GOTTEN AROUND THE TRUCK. I SUDDENLY REALIZED THAT I HAD NO ACCELERATION AND THAT THE DASH LIGHTS HAD COME ON. I WAS LUCKILY ABLE TO STEER ACROSS THE DRIVING LANE TO THE RIGHT SHOULDER WITHOUT BEING HIT AS MY SPEED DROPPED. I TRIED STARTING THE CAR AGAIN; IT STARTED UP AS IF NOTHING HAD HAPPENED SO WE CONTINUED, CAREFULLY, ON OUR WAY. THAT SPECIFIC PROBLEM HAS NOT REOCCURRED, ALTHOUGH THERE WERE TWO INCIDENTS (ONE EARLIER THAT DAY AND ONE THE DAY BEFORE) WHEN PUSHING 'START' FAILED TO START THE ENGINE. DASH LIGHTS AND AIR CONDITIONER FAN CAME ON, BUT ENGINE DID NOT START UNTIL THE 'START' BUTTON HAD BEEN PUSHED TWICE MORE. IN BOTH OF THESE CASES THE TEMPERATURE WAS ALSO IN THE 90S.
NHTSA complaint #11091165 — an unverified report by a vehicle owner.
ENGINE
RUNNING ON A CITY STREET AT 20 MILES, GAS PEDAL WOULD NOT WORK, COULD NOT DECREASE OR INCREASE MILEAGE. BRAKE PEDAL WORKED BUT WENT ALL THE WAY DOWN AND FINALLY STOPPED WITH A JERK. A CONSTANT NOISE AND AND HAS A TOYOTA CONFIRMED BRAKE ACCTUATOR PROBLEM THAT TOYOTA REFUSES TO HELP SINCE EXTRA WARRANT EXPIRED IN 12/2017
NHTSA complaint #11076134 — an unverified report by a vehicle owner.
ENGINE
EXCESSIVE OIL CONSUMPTION. ONE QUART DOWN EVERY 1500 MILES. FIRST NOTICED JAN 5, 2018
NHTSA complaint #11075959 — an unverified report by a vehicle owner.
ENGINE
I HAVE THREE MAJOR PROBLEMS WITH MY 2008 PRIUS. #1 THE ENGINE INTERMITTENTLY, WILL NOT TURN OFF WHEN PARKING THE CAR. #2 THE DASH LIGHTS ALSO INTERMITTENTLY WILL NOT COME ON, AFFECTING MY ABILITY TO SEE HOW FAST I AM GOING ON THE HIGHWAY OR STREETS, IT ALSO PREVENTS ME FROM SEEING HOW MUCH GAS IS LEFT IN THE TANK. #3 THE OUTSIDE AIR AND AIR CONDITIONER, ALSO WILL NOT WORK, INTERMITTENTLY.
NHTSA complaint #11063356 — an unverified report by a vehicle owner.
ENGINE
MY CAR HAD PERFORMED PERFECTLY FOR THE FIRST 100K MILES. BY 112K MILES THE OIL WAS VERY LOW, NO OIL ON THE DIP STICK WHEN I WENT IN TO HAVE THE OIL CHANGE. YET THERE WAS NO LOW OIL LIGHT OR ENGINE LIGHT TO WARN ME. THIS WAS A COMPLETE SURPRISE TO ME SINCE THAT HAD NEVER HAPPENED BEFORE AND THE USAGE HAD BEEN AT A NORMAL RATE UP UNTIL THEN. I BEGAN LOOKING FOR LEAKS, ETC WITH NO EVIDENCE OF THAT. THE NEXT SERVICE IT WAS AGAIN EXTREMELY LOW. I NOW KNOW THAT I MUST ADD ABOUT A QUART EVERY 1000 MILES TO KEEP UP WITH ITS DEMAND. THE DEALER AND OTHER MECHANICS ALL TELL ME THE ONLY SOLUTION IS A NEW ENGINE. SOME SUGGEST A USED OR REBUILT ONE THOUGH THEY ARE STILL MANY THOUSANDS OF DOLLARS. THIS PROBLEM, THEY SAY, WILL ONLY GET WORSE, CLOGGING THE SPARK PLUGS AND POTENTIALLY HAVING AN INCIDENT OF ENGINE STALLING OR SHUTTING TOTALLY DOWN WHILE DRIVING. THIS IS A SAFETY ISSUE THAT TOYOTA SHOULD BE FIXING. I PAID $1500 FOR AN EXTENDED WARRANTY FOR THE FIRST 100K MILES WITH NO PROBLEMS, AND NOW, IT SEEMS, I AM STUCK WITH A TRUE LEMON! THIS CAR SHOULD BE LISTED WITH THE OTHERS THAT TOYOTA HAS ACKNOWLEDGED HAVE ENGINE DEFECTS BECAUSE IT HAS THE SAME PROBLEM. I WILL NEVER BY ANOTHER TOYOTA UNLESS THEY WARRANTY THIS ISSUE. THE WORD IS GETTING OUT. THEY DO NOT TAKE CARE OF THEIR DEFECT PROBLEMS. SO MUCH FOR THE VERY UNDESERVED REPUTATION OF MANY TOYOTA MODELS!
NHTSA complaint #11056952 — an unverified report by a vehicle owner.
ENGINE
TOYOTA PRIUS (2008) - FIRE AFTER MINOR ACCIDENT (BATTERY FIRE) AFTER A FAIRLY STANDARD REAR END COLLISION (25-30 MPH), MY TOYOTA PRIUS CAUGHT FIRE AND BURST INTO FLAMES. I WAS STOPPED AT A RED LIGHT ON A CITY STREET IN CHICAGO, IL WHEN THE ACCIDENT OCCURRED, MY VEHICLE WAS NOT IN MOTION. WITHIN MINUTES OF IMPACT (TO RIGHT REAR OF CAR), THE RESPONDING POLICE OFFICER SAW FIRE UNDER THE CAR (BEGAN IN REAR) AND THE FIRE DEPT WAS CALLED. THE FIRE TRAVELLED TO THE FRONT OF THE CAR AND THE CAR HAS BEEN DEEMED A TOTAL LOSS. THE POLICE AND TOW COMPANY BELIEVE THIS WAS CAUSED BY THE PRIUS BATTERY AND THESE CARS ARE VERY UNSAFE TO BE ON THE ROAD WITH THIS CONDITION. THERE HAS BEEN NO RELATED RECALL ON THIS VEHICLE, BUT IT'S INCREDIBLY UNSAFE AND I'M VERY HAPPY I WAS NOT TRAVELING WITH MY CHILDREN AT TIME OF ACCIDENT. I APPRECIATE YOU TAKING TIME TO REVIEW THIS CASE AND TAKING STEPS TO ENSURE TOYOTA ADDRESSES THE ISSUES WITH THE PRIUS VEHICLES. I'VE ATTACHED THE POLICE REPORT AND PHOTOS OF THE CAR FIRE (I ALSO HAVE VIDEO OF THE FIRE, BUT THE FILE IS TOO LARGE TO ATTACH ON THIS SUBMISSION - AVAILABLE UPON REQUEST). NO MAJOR INJURIES - I EXPERIENCED SORENESS / HEADACHES FROM IMPACT/WHIPLASH AND SAW MY DOCTOR FOLLOWING ACCIDENT (NO MAJOR INJURY). PLEASE REVIEW AND LET ME KNOW IF I CAN PROVIDE ANYTHING ELSE / ANSWER ANY QUESTIONS. THANK YOU IN ADVANCE! [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')
NHTSA complaint #11040438 — an unverified report by a vehicle owner.
ENGINE
TOYOTA HAS EXCLUDED THE PRIUS IN ADVISING THEIR OWNER ABOUT EXCESSIVE OIL CONSUMPTION BUT INCLUDED THE CAMRY, COROLLA, SEQOIUA ETC. IT BURNS/NOT LEAKS 1 QUART EVERY 1,000MILES. NO WARNING LIGHT ON THE PRIUS JUST HAVE TO KEEP CHECKING IT. DEALER SAYS NO FIX EXCEPT EVENTUALLY PUT IN A NEW ENGINE. ON THE PRIUS CHAT FORUM MANY PEOPLE HAVE NOTED THE SAME PROBLEM WITH NO ASSISTANCE FROM TOYOTA.
NHTSA complaint #10948680 — an unverified report by a vehicle owner.
ENGINE
CLUSTER WENT BLANK AND VEHICLE WOULD NOT POWER OFF, KEY FOB STUCK IN IGNITION. TOYOTA SERVICE RECOMMENDED REPLACING COMBO METER BUT I AM ONE MONTH OUT OF WARRANTY. I WAS DRIVING TRIED TO PARK BUT CAR WOULD NOT TURN OFF, BUT WOULD COME TO A STOP IN THE PARKING LOT.
NHTSA complaint #10937659 — an unverified report by a vehicle owner.
ENGINE
BURNING OIL AND CLOGGED INJECTORS AT 90000 MILES DESPITE HAVE ALL OIL CHANGES AT PRESCRIBED INTERVALS AS ADVISED BY TOYOTA. AN ENGINE REBUILD AND INJECTOR REPLACEMENT HAVE BEEN RECOMMENDED. NO SATISFACTION FROM TOYOTA DESPITE KNOWN PROBLEM.
NHTSA complaint #10908102 — an unverified report by a vehicle owner.
ENGINE
AT 93,000 MILES MY 2008 TOYOTA PRIUS BEGAN RAPIDLY CONSUMING OIL. I WAS TOLD BY DEALER THAT NOTHING COULD BE DONE AND I NEEDED TO CARRY OIL WITH ME AND CHECK LEVEL EVERY TIME I FILL UP MY GAS TANK. THIS IS A KNOWN ISSUE WITH THE TOYOTA PRIUS ACCORDING TO MY DEALER AND WEB RESEARCH.
NHTSA complaint #10898678 — an unverified report by a vehicle owner.
ENGINE
I HAVE HAD MY 2008 PRIUS SINCE IT WAS NEW AND I HAVE TAKEN METICULOUS CARE OF THE VEHICLE WITH DOCUMENTATION TO PROVE IT. THE VEHICLE IS BURNING OIL TO THE EXTENT THAT I HAVE TO PUT A QUART OF OIL IN EVERY 700 MILES. MY LOCAL DEALERSHIP CONFIRMED IT IS AN ISSUE WITH THE VEHICLE BUT TOYOTA USA SAID THEY WON'T DO ANYTHING ABOUT IT BECAUSE THERE "HAS NOT BEEN ENOUGH COMPLAINTS". HOWEVER, THE TOYOTA PRIUS CHAT WEBSITE HAS NUMEROUS COMPLAINTS ABOUT OIL CONSUMPTION. TOYOTA DID AN EXTENDED WARRANTY FOR THE COROLLA AND CAMRY BUT REFUSES TO DO ANYTHING FOR THE PRIUS. NUMEROUS ATTEMPTS HAVE BEEN MADE WITH TOYOTA USA TO CORRECT THIS ISSUE BUT THEY REFUSE TO DO SO. THEY DID SAY THEY CORRECTED THE ISSUE IN THE NEWER MODELS . . .BUT YET DON'T WANT TO ACKNOWLEDGE THAT IS IT AN ISSUE! SO, THEY CORRECTED AN ISSUE THAT THEY CURRENTLY DON'T ACKNOWLEDGE IS AN ISSUE!! SECOND TO THIS ISSUE IS THAT THE BACK WINDOW CAN ONLY BE CLOSED BY THE DRIVER'S WINDOW BUTTON AND WILL NOT CLOSE FOR THE PERSON SITTING AT THAT WINDOW IN THE BACK.
NHTSA complaint #10897546 — an unverified report by a vehicle owner.
ENGINE
CAR SUDDENLY LOSES POWER AND HAZARDE WARNING,BRKAES,ABS LIGHTS COME ON. TOOK TO DEALER,THEY CHARGED $600 AND DID NOT REPAIR THE PROBLEM. THE VEHICLE WAS IN MOTION GOING 45 MPH.
NHTSA complaint #10886031 — an unverified report by a vehicle owner.