16 of the
3,482 complaints about the 2010 Toyota Prius are about the
equipment — 0% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
4,200 miles.
ON MULTIPLE OCCASIONS, I HAVE EXPERIENCED ISSUES WITH THE CAR SUDDENLY ACCELERATING WHILE I'M PRESSING THE BRAKES. SPECIFICALLY, THIS APPEARS TO OCCUR WHEN BRAKING ON UNEVEN SURFACES (IE CONSTRUCTION AREAS, POT HOLES, ETC.). THIS CAN OBVIOUSLY BECOME A DEADLY SITUATION IF ONE IS TRYING TO STOP THE VEHICLE AND WITH THIS PROBLEM RUN INTO THE CAR/VEHICLE AHEAD. MOST RECENTLY THIS OCCURRED ON THE SURFACE STREETS IN LOW SPEED, IN TRAFFIC. IT FEELS LIKE THE CAR LURCHES AHEAD WHILE APPLYING THE BRAKE. I WAS TOLD BY THE SERVICE PEOPLE AT TOYOTA THAT I WAS MAKING THIS UP. I CAN RECREATE IT GIVEN THE RIGHT SURFACE.
NHTSA complaint #10502596 — an unverified report by a vehicle owner.
at 10 milesMurfreesboro, TN
EQUIPMENT ADAPTIVE/MOBILITY
THE DYNAMIC RADAR CRUISE CONTROL SYSTEM SUDDENLY APPLIES BRAKES WHILE, OR SOON AFTER, PASSING A LARGE TRUCK (18 WHEELER). HAPPENS RARELY. BUT WHEN IT DOES HAPPEN, IT IS ALWAYS WHILE, OR SOON AFTER, SLOWLY PASSING A LARGER TRUCK ON AN INTERSTATE AND TRAVELING ABOUT 70 MPH. WHEN IT DOES OCCUR, IT NORMALLY OCCURS WHEN THE FRONT OF THE PRIUS IS SLIGHTLY BEHIND THE FRONT OF THE TRUCK (IN THE IMMEDIATE LANE TO MY RIGHT) WHERE THE TRUCK SHOULD BE OUTSIDE THE RANGE OF THE RADAR. THE LAST TIME, THOUGH, THE PRIUS WAS WELL IN FRONT OF THE TRUCK, THERE WAS NO VEHICLE IN FRONT OF ME. AND, YES, THERE WAS NO DIRT, SNOW, ETC. ON THE FRONT OF THE CAR THAT MIGHT AFFECT THE OPERATION OF THE RADAR.
NHTSA complaint #10448415 — an unverified report by a vehicle owner.
at 3,200 milesHalethorpe, MD
EQUIPMENT
WHILE BRAKING OVER UNEVEN PAVEMENT CAR TRIED TO ACCELERATE RAPIDLY. THIS HAPPENED TWICE THIS WEEK. I WAS ABLE TO STOP THE CAR. HAD THERE BEEN A VEHICLE IN FRONT OF ME I WOULD HAVE HIT IT.
NHTSA complaint #10395402 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE INTEGRATED NAVIGATION SYSTEM WAS PROVIDING INACCURATE READINGS WHEN ENTERING ANY STREET ADDRESS. HE NOTICED THAT THE NAVIGATION SYSTEM WOULD PLACE HIM ABOUT ONE QUARTER OF A MILE OFF FROM HIS DESTINATION. BOTH THE DEALER AND MANUFACTURER ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE NAVIGATION SYSTEM AND ADVISED HIM TO TAKE THE VEHICLE THROUGH THE ARBITRATION PROCESS. THE CURRENT MILEAGE WAS 28,000 AND THE FAILURE MILEAGE WAS 10. UPDATED 04/25/2011*BF UPDATED 10/26/11
NHTSA complaint #10392510 — an unverified report by a vehicle owner.
at 55 milesDowningtown, PA
EQUIPMENT
2010 PRIUS -- FM RADIO HAS INTERMITTENT STATIC -- ANTENNA WAS REMOVED AND REPLACED AND STATIC CONTINUES -- SIGNAL IS COMING IN STRONG ON RADIO BUT STATIC PERSISTS -- HAPPENS ON ALL FM STATIONS BETWEEN WASHINGTON DC AND BANGOR, MAINE.
NHTSA complaint #10375132 — an unverified report by a vehicle owner.
at 29,017 milesYerington, NV
EQUIPMENT
I AM FILING A COMPLAINT ON A 2010 TOYOTA PRIUS. THE COMPLAINT LIST IS: THE EJECT BUTTON ON THE MANUFACTURED STEREO HAS MELTED. HAVE CONTACTED A TOYOTA DEALERSHIP REGARDING THIS AND THEY TOOK PICTURES OF THE MELTED BUTTON ON THE STEREO, THEY SENT THE PICTURES TO THEIR DSPM DEPARTMENT, THEIR RESPONSE WAS, "APPEARS TO BE DAMAGED FROM AN OUTSIDE INFLUENCE." WE HAVE DISAGREED WITH THEIR CONCLUSION AND ARE AFRAID THAT IT MAY LEAD TO A POSSIBLE FIRE IN THE CAR? WE CONTACTED TOYOTA'S 800 NUMBER (1-800-331-4331) AND LET THEM KNOW THAT WE DISAGREED WITH THEIR CONCLUSION, IN WHICH WE WERE TOLD THEY WOULD GET BACK TO US IN THREE BUSINESS DAYS, WHICH THEY DIDN'T. WE CONTACTED THEM TO LET THEM KNOW WE WERE CONCERNED ABOUT THE CAR STEREO GETTING HOT ENOUGH TO MELT A BUTTON, COULD THIS POSSIBLY START A FIRE IN THE CAR? THEY RETURNED THE CALL WITHIN 24 HOURS. THEY ADVISED US ONCE AGAIN THAT THE DAMAGE WAS CAUSED BY AN OUTSIDE INFLUENCE WHICH THEY COULDN'T DETERMINE. WE WERE TOLD IF WE DIDN'T LIKE THESE RESULTS TO GET A LAWYER. WE ARE STILL CONCERNED THAT THIS COULD OR MAY CAUSE A CAR FIRE? COULD SOMEONE PLEASE CONTACT ME AT [XXX] AND LET US KNOW WHAT COULD HAVE CAUSED THIS TO HAPPEN? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10368080 — an unverified report by a vehicle owner.
at 4,600 milesBellingham, WA
EQUIPMENT
MUSTY SMELL COMING FROM AIR CONDITION FROM MY TOYOTA PRIUS 2010.
NHTSA complaint #10343856 — an unverified report by a vehicle owner.
at 4,200 milesSeattle, WA
EQUIPMENT
1) 2010 PRIUS IV: AFTER APPLYING THE BREAKS LIGHTLY, IF TRAVELING OVER A BUMP OR MAN-HOLE COVER OR PAINTED PAVEMENT STRIPE. 2) THE BREAKS DISENGAGE WHILE STILL BEING APPLIED, CAUSING THE VEHICLE TO PROGRESS WITHOUT ANY BREAKING. 3) AFTER TAKING THE CAR IN FOR SERVICE, I WAS TOLD THAT TOYOTA HAS NO FIX FOR THIS PROBLEM, AND THAT THEY ARE AWARE OF THE PROBLEM, AND WILL CONTACT ME WHEN A FIX IS AVAILABLE. I HAVEN'T HEARD ANYTHING BACK SO FAR.
NHTSA complaint #10307359 — an unverified report by a vehicle owner.
at 25,000 milesIrvine, CA
EQUIPMENT
MY 2010 PRIUS STOPS BRAKING OR ACCELERATES WHEN HITTING A POTHOLE OR BUMP CAUSING THE CAR TO STOP LATER THAN ANTICIPATED. ALMOST HIT A PERSON IN THE CROSS WALK.
NHTSA complaint #10307000 — an unverified report by a vehicle owner.
at 3,550 milesMequon, WI
EQUIPMENT
ON OCCASION, THE BRAKES ON OUR 2010 TOYOTA PRIUS, PURCHASED JUNE 2009, MOMENTARILY DO NOT STOP THE VEHICLE, AND THE VEHICLE APPEARS TO LUNGE FORWARD. THIS HAS BEEN REPORTED TO THE TOYOTA SERVICING DEALER EACH TIME THE VEHICLE HAS BEEN BROUGHT IN FOR SERVICE, AND NO SOLUTION HAS BEEN OFFERED. THIS PROBLEM CONTINUES TO THIS DAY.
NHTSA complaint #10307042 — an unverified report by a vehicle owner.
at 13,000 milesMequon, WI
EQUIPMENT
VEHICLE PARKED ON A DOWNWARD SLOPE. VEHICLE STARTED AND PROCEEDED DOWN SLOPE...APPLIED BRAKE LIGHTLY, BUT VEHICLE BRAKES LOCKED UP, CAUSING A SEVERE JERKING STOP MOTION...RELEASED BRAKE AND APPLIED AGAIN, AND IT CONTINUED AGAIN, HARD BRAKING, JERKING VEHICLE TO A STOP. NO CHANGE IN BRAKE PRESSURE SEEMED TO RESOLVE THIS HARD BRAKING, LOCKING UP EFFECT. ONLY AFTER DRIVING FOR A FEW MILES DID THE BRAKES RETURN TO NORMAL.
NHTSA complaint #10307048 — an unverified report by a vehicle owner.
at 5,000 milesLivingston, NJ
EQUIPMENT
TOYOTA PRIUS 2010. BRAKES NOT WORKING WHEN ON SLIPPERY SERVICE AND WHEN HITTING BUMPS.
NHTSA complaint #10306249 — an unverified report by a vehicle owner.
at 2,500 milesSAN Diego, CA
EQUIPMENT ADAPTIVE/MOBILITY
I HAVE A 2010 PRIUS. IF SOMETHING HAPPENS WHERE I NEED TO USE MY BRAKES FIRMLY AND THE ROAD IS NOT 100% SMOOTH THE BRAKES STOP WORKING FOR A FEW SECONDS. I THOUGHT IT WAS SOMETHING I WAS DOING, BUT I AM REALIZING NOW ITS NOT, ITS SOMETHING IN THE CAR. IN WET WEATHER IT DOES IT EVEN MORE. I HAVE HAD MORE THEN 10 INSTANCES COMMUTING 50 MILES A DAY WHERE I THOUGHT I WAS GOING TO REAR END SOMEONE. THE BRAKES DON'T WORK OR FEEL LIKE NORMAL BRAKES EVEN WHEN THE ROADS ARE SMOOTH. I HAVE BROUGHT IT UP TO THE DEALERSHIP I PURCHASED IT AT RIGHT AFTER I GOT IT. THEY GAVE ME THE IMPRESSION THAT IT WAS ME GETTING USED TO A HYBRID CAR. THERE WAS NO OFFER TO BRING IT IN AND LET THEM LOOK AT IT.
NHTSA complaint #10306578 — an unverified report by a vehicle owner.
at 5,000 milesSAN Diego, CA
EQUIPMENT ADAPTIVE/MOBILITY
I BOUGHT A TOYOTA PRIUS V 2010. I HAVE COMPLAINED TO TOYOTA ABOUT THE BRAKING SYSTEM. I AM ALSO FILLING A FORMAL COMPLAINT WITH NHTSA. ALSO THE BACK AUTO DIMMING MIRROR DOESNT WORK PROPERLY. THEY CANT FIND A FIX. LANE KEEP ASSIST WORKS REALLY POORLY. I WOULD SAY I DOESNT WORK! ALSO BLUETOOTH SYSTEMS DOESNT WORK PROPERLY. THERE IS A DELAY IN ANSWERING THE CALL.
NHTSA complaint #10305484 — an unverified report by a vehicle owner.
at 5,000 milesSAN Diego, CA
EQUIPMENT
I BOUGHT A TOYOTA PRIUS V 2010. I HAVE COMPLAINED TO TOYOTA ABOUT THE BRAKING SYSTEM. I AM ALSO FILLING A FORMAL COMPLAINT WITH NHTSA. ALSO THE BACK AUTO DIMMING MIRROR DOESNT WORK PROPERLY. THEY CANT FIND A FIX. LANE KEEP ASSIST WORKS REALLY POORLY. I WOULD SAY I DOESNT WORK! ALSO BLUETOOTH SYSTEMS DOESNT WORK PROPERLY. THERE IS A DELAY IN ANSWERING THE CALL.
NHTSA complaint #10305484 — an unverified report by a vehicle owner.
Oakland, CA
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2010 TOYOTA PRIUS HAS PROBLEM WITH THE FM RADIO. ***NAR*** *NJ THE CONSUMER STATED THE FM RADIO HAD EXCESSIVE, INTERMITTENT STATIC AND EASILY LOST SIGNALS, EVEN ON HIGH WATTAGE. THE TRAFFIC FEATURE WHICH AUTOMATICALLY LOCATED BAY AREA FM TRAFFIC STATIONS DID NOT ALWAYS WORK BECAUSE THE SIGNAL WAS SO DISTORTED AS SHE DRIVES FURTHER OUT OF THE CITY.
NHTSA complaint #10292774 — an unverified report by a vehicle owner.