FaultScore

2015 Toyota Prius other reported problems

15 of the 215 complaints about the 2015 Toyota Prius are about the other systems — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 18,850 miles.

C

15

Complaints

2

Crashes

0

Fires

0

Injuries

Exactly what failed

Unknown OR Other 15 100.0%

Other & Unspecified across every Toyota Prius year

2004 14 2.7%
2005 37 7.3%
2006 25 4.9%
2007 67 13.1%
2008 50 9.8%
2009 21 4.1%
2010 108 21.2%
2011 28 5.5%
2012 31 6.1%
2013 48 9.4%
2014 25 4.9%
2015 15 2.9%
2016 30 5.9%
2017 11 2.2%

What owners said

Filed with NHTSA, in their own words.

Manchester, NH

UNKNOWN OR OTHER

Unknown

NHTSA complaint #11740742 — an unverified report by a vehicle owner.

Columbia, MD

UNKNOWN OR OTHER

Clear coat and paint is peeling, especially on the roof. Toyota is not acknowledging that this happening with the 2015 Prius seaglass pearl paint.

NHTSA complaint #11712472 — an unverified report by a vehicle owner.

Fullerton, CA

UNKNOWN OR OTHER

The brake booster pump and ABS actuator is beginning to fail recently. I took it to the Toyota dealership to use Customer Support Program ZJB to replace the parts, but they said my vehicle was not covered. They then quoted me $3000 to fix the issue. The brake booster pump and ABS actuator contribute to safety while driving, so why is this not recalled? We need an official recall to happen and not a simple Customer Support Program.

NHTSA complaint #11679896 — an unverified report by a vehicle owner.

Ormond Beach, FL

UNKNOWN OR OTHER

My small battery died and it is located on passenger side, inside, underneath tail light. There us no key entry. One must crawl to back if car and dismantle many pieces to access release. I had heavy 5 gallon jugs of water in back. There is no trunk release and no key entry. The only way to jump car is at fuse box under hood. Car needs a button inside, ideally up front.

NHTSA complaint #11637716 — an unverified report by a vehicle owner.

San Antonio, TX

UNKNOWN OR OTHER

VPC

NHTSA complaint #11622213 — an unverified report by a vehicle owner.

Glendale, CA Crash

UNKNOWN OR OTHER

I want to sale

NHTSA complaint #11619659 — an unverified report by a vehicle owner.

Richmond, CA

UNKNOWN OR OTHER

The clear coat on the roof of my 2015 Prius began to peel little by little starting around 2021. What started out as small patches has now become large patches on various parts of the roof. The clearcoat is also beginning to peel right below the windows on the passenger side, close to where the door panel and the window meet. It's unsightly and I have not had this happen to any of my other vehicles in the past. I've done nothing different in the handling/washing/parking of the vehicle compared to my previous cars.

NHTSA complaint #11607398 — an unverified report by a vehicle owner.

Silver Spring, MD

UNKNOWN OR OTHER

The Incident was body and light

NHTSA complaint #11482361 — an unverified report by a vehicle owner.

Hockley, TX

UNKNOWN OR OTHER

I bought this vehicle on July 3, 2015. When I took it in for an oil change in Dec. 2015, I was informed that there was a mice infestation and that the electrical wires and other systems were damaged, resulting in about $2,800 in repairs due to the mice chewing the wiring. I just took this vehicle back in on 29 Nov. 2021 because some of the systems weren't working properly, and they confirmed that a mouse has again chewed up the electrical system, again costing about $5,000 in repairs. I've just been informed by my exterminator that Toyota uses a wiring harness coated with a soybean based coating which is causing reports of mice damage in a lot of Toyota vehicles. We have 2 other vehicles which are not Toyota vehicles and have never had a single problem with mice chewing the wiring harnesses of those vehicles, although all are parked in the same area. The vehicle is currently pending repairs at Fred Haas Toyota Country in Houston, TX and will be there for at least a couple of weeks pending availability of parts. Electrical issues of this type can cause serious failure of safety features. Toyota has never told me that they use soy based elements in their vehicles that would entice rodents to chew the wiring or otherwise entice them into the vehicle. I do not have a report from insurance yet, but I have filed a claim.

NHTSA complaint #11442485 — an unverified report by a vehicle owner.

Las Vegas, NV

UNKNOWN OR OTHER

On August 10, 2021 my 2015 Prius was parked in a Strip Mall parking lot. When I turned on the Prius and shifted into reverse, after traveling only a foot or so, the shift selector popped into Neutral. When I shifted into Drive, it happened again. After several tries with the same results, I called Findlay Toyota Service. I was advised to have the car towed, at my expense, to Findlay Toyota Service. Note: the tow truck driver reported to me and the Findlay Service Representative that he could keep the shift selector in gear by holding it in place with his hand while driving it to the tow truck. The Prius was left at Findlay Toyota for 2 days. The Service Rep reported that 3 different mechanics plus himself could not duplicate the problem; the Prius stayed in gear for them. I researched online and found other Prius owners reported this problem ocurring intermittantly. The only solution seems to be replacing the Shift Selector Switch at a cost of $838.35 + tax. Even though this is clearly a safety hazard, there is no recall.

NHTSA complaint #11429021 — an unverified report by a vehicle owner.

at 25,000 miles Miami, FL

UNKNOWN OR OTHER

I RECEIVED A LONG TECHNICAL LETTER FROM TOYOTA WITH MY VIN NUMBER WARNING ME OF A POSSIBLE FAILURE OF THE INTELLIGENT POWER MODULE IN MY 2015 PRIUS. IT SAYS THIS IS NOT A RECALL, BUT RATHER AN ADVISEMENT OF A VOLUNTARY CUSTOMER PROGRAM THAT HAS BEEN INITIATED FOR MY VEHICLE. IT SAYS THAT IF I HAVE THE INCLUDED SYMPTOMS, TO BRING IT IN FOR EVALUATION, AND A REPAIR WILL BE ATTEMPTED, BUT IF THE PROBLEM IS NOT THE IPM, I WILL HAVE TO PAY FOR THE INVESTIGATION. THIS SOUNDS MOST UNFAIR. I DO NOT HAVE THE SKILLS TO MAKE THE NECESSARY DETERMINATION. I CALLED MY LOCAL TOYOTA DEALERSHIP AND THEY SAID THEY WOULD HAVE SOMEONE CALL ME BACK, BUT NO ONE HAS CALLED!

NHTSA complaint #11400147 — an unverified report by a vehicle owner.

at 41,000 miles Oakland, CA

UNKNOWN OR OTHER

AT 41,000 THE VEHICLE PER A GOODYEAR DEALER ADVISED THAT MY FRONT BRAKES WERE METAL ON METAL. THE CALIBER WAS ALSO FROZEN AND THE BRAKE LINE WAS LEAKING. THE CAR WAS AT THE DEALERSHIP ON 3/7/19 WITH NO MENTION OF A NEED FOR REPAIRS TO THE FRONT BRAKES. IS THERE A GENERAL PROBLEM WITH BAD BRAKES ON TOYOTA VEHICLES?

NHTSA complaint #11190229 — an unverified report by a vehicle owner.

Tampa, FL

UNKNOWN OR OTHER

NOTED RECALL ON THE NEWS FOR ELECTRICAL SYSTEM FOR 2015 TO 2018

NHTSA complaint #11124500 — an unverified report by a vehicle owner.

at 200 miles Orange Park, FL

UNKNOWN OR OTHER

THE LOUDNESS OF THE HORN IS VERY UNSAFE. TOYOTA OUGHT TO BE ASHAMED OF INSTALLING SUCH A "WHIPPY SOUNDING HORN SYSTEM ON ITS HYBRID. WHEN I WAS CUT-OFF IN CITY TRAFFIC, THE HORN LOUDNESS WOULDN'T ATTRACT IMMEDIATE ATTENTION TO MOST OTHER DRIVERS.

NHTSA complaint #11124623 — an unverified report by a vehicle owner.

at 12,700 miles Goodyear, AZ Crash

UNKNOWN OR OTHER

WHILE DRIVING IN A PARKING LOT, THE BRAKES WERE PRESSED TO SLOW DOWN THE CAR TO TURN INTO A PARKING LANE. HOWEVER, INSTEAD OF BRAKING THE CAR ACCELERATED. THE BRAKES WERE PRESSED AGAIN, AND THE CAR CONTINUED TO ACCELERATE. THE CAR FINALLY STOPPED, APPROXIMATELY MIDWAY DOWN THE PARKING LANE. AS A RESULT, MY MOTHER AND I WERE INVOLVED IN A MINOR CAR ACCIDENT.

NHTSA complaint #10872601 — an unverified report by a vehicle owner.

Other 2015 Toyota Prius problems

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