Toyota Redundant Sienna other reported problems

UNKNOWN OR OTHER

The Entune 3.0 System governs navigation, calls etc. The system on my car has been replaced 4 times and still does not work. This is a life safety issue as the system grabs phone calls while driving without being able to answer. It also makes it frequently impossible to use hands free on the phone as it grabs calls. In order to avoid it grabbing calls I have to disable bluetooth on my phone which then causes my phone to not work in handsfree mode (ok google etc.) Furthermore the backup camera does not always work. Finally, a Toyota Service Manager told me in his oppinion 25% of the entune units are "bricked," non functional and need to be replaced. Toyota has fired according to him Panasonic as the supplier and now has a new provider.

NHTSA complaint #11684997 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I purchased a 2021 Toyota Sienna (VIN: [XXX] ) from an authorized Toyota dealer in June 2024. At the time of sale, I was assured that the open safety recall (23TA15) would be repaired soon. More than a year later, no remedy has been offered, leaving me and my family driving an unsafe vehicle. Toyota’s own phase schedule indicates repairs should already be available in Washington State, yet I have been repeatedly told no repair exists. This has caused serious safety concerns, financial hardship, and loss of trust. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11681746 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving at 60 mph with all windows up, the sunroof spontaneously exploded. No vehicles near me, no debris in roadway, 70 degrees and sunny.

NHTSA complaint #11657025 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Note: I have filed a complaint with the Florida Attorney General's Office Health Hazard. Mold Issue. Flooding Issue. Failing weather striping. We had a weather strip on the rear door get misplaced or is failing to stay on our 2022 Sienna. Toyota won't cover it. And we will have to make a claim per their recommendation, unsure. Third seat rusted; it was submerged in water. Didn't smell it or see it. 20k in damages. We never use it for anything except for groceries in the stroller. The worst decision I have made is bringing it to Toyota, because with it closed up, in the heat, the Van now has as all this mold. Before it was just wet in the 3rd seat compartment. It also had a Frog in it as large as a small hand. Improper storage. Toyota corporation also won't help. Don't be fooled and think this vehicle is imperfect. The new and previous generations have had this problem. They leak from the top and bottom of this door seal. Toyota seams to refuse to make a TSB. You do not have to look far online to find the reported issues. If it can happen to normal people like us doing normal things and many other people like us reporting it, it can and will happen to anyone. A Vehicle less than 3 years old should not be leaking. I have spoken online to other owners experiencing the same. But now since I see Toyota will not assist, and made it worse for us by improperly storing the Van and taking too long to respond. Now we cannot use it and it is a health hazard. Instead of helping me, they instruct me to file a insurance claim I would otherwise not have had to file, if I just air dried the Van. They should have acknowledged the problem and taken the opportunity to improve the design. Not create a mold situation for the customer and tell them to file a claim. This is a quality control issue. [XXX] Before Sienna drop off [XXX] After Sienna Drop off Likely worse now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11609058 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

There has been several incidents when I step on the brakes and the vehicle seems to accelerate forward after what feels like an attempt to find the right gear when decelerating. This occurs infrequently but usually when decelerating along with an external factor. I was able to consistently replicate when I’m coming off the highway onto a service road then have to make quick turn at a corner. It feels as if the vehicle is trying to search for a gear and once it finds it there’s a momentarily acceleration forward.

NHTSA complaint #11590055 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

In the 2-1/2 years than I have owned and driven this vehicle, I've had no problems. On Saturday, [XXX], driving home from a 80 mile trip, as I deaccelerated to make a left turn onto my street (speed was 7mph) I tapped the break pedal and the vehicle went bonkers! The Sienna veered right at a high rate of speed that the front end cleared the curb; the back end smashed into the curb flattening both rear tires and damaging the metal hubcaps; the vehicle speed tore off the bumper and both rear panels. I was able to steer the vehicle: missing a large 2-foot high tree stump; two other large trees; a 10-foot high solid fence at the yard back. I then drove down the sidewalk to the next intersection and was finally able to slow down. This entire time, my foot was on the break, but the vehicle would not stop. The Sienna is now at Faulkners Collision Center in Mechanicsburg with virtually no front end damage but colossal rear damage. The vehicle had 5-full maintenance checks since purchase. I was not told of any suspected problems and never received a vehicle recall. I could have been killed or may have killed others as there is a playground on the corner of this block. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11580515 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I BELIEVE THE COMPUTER CAUSED THE PROBLEM. THE CAR IS AVAILABLE FOR INSPECTION AS PERSONNEL AT GETTEL TOYOTA IN PUNTA GORDA CLAIMED THEY COULDN'T TOUCH THE COMPUTER AND HAVE DONE NOTHING. Purchased Sienna in August 2021. In October at about 5:30 a.m. we were in the far left lane on a PA interstate, traffic came to a stop for construction. A delivery truck in front of us rolled backward a bit. When traffic started up again, our car would not go forward, only reverse. We tried "drive"--nothing--only had reverse. Finally, with cars whizzing around us, shut the engine off. Upon restarting, all gears were restored and we continued on to Boston. We were shaken by this event. Since then, we have had numerous incidents of the car not moving when I put it (mainly) into reverse. I had to shut the engine off--restart--and it went into gear. Latest incidents--first week February 2024--I pulled into a parking space at Englewood Hospital. After visiting my husband, came out, started the car, put it into reverse--NOTHING. Shut the car off--restarted it, and it was ok. Ten minutes later, I pulled off onto the shoulder to take a call from one of his doctors and--no gears. Shut off the engine, restarted it and it was ok. I'M WORRIED I'LL STOP FOR A TRAFFIC LIGHT ON ONE OF OUR 4 OR 6 LANE STREETS AND GET HIT BECAUSE OUR CAR WON'T GO INTO GEAR.

NHTSA complaint #11579932 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Recall: OCS Sensors May Short Circuit; 3TB15/23TA15 ; I am a owner of 2021 Sienna Hybrid (VIN [XXX] ) and was getting alert for the airbag and seat belt warning even when plugged in. I took it to a dealer in Sunnyvale California (Stevens Creek Toyota; 4202 Stevens Creek Blvd San Jose, CA 95129; 408-984-8833) and they are not recognizing the recall. I was charged a diagnostics fee of $ 899.93 and am being asked to pay $ 2000 to replace the car seat to fix the issues. Your advise is solicited. Best regards. Thanks -- [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11570280 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The sliding door on the passenger side opened while I was driving the vehicle. The door started out as closed. This is unsafe because I had a 6 yr old in the middle row of seats. I have not yet contacted the dealer or service center. The vehicle has not been inspected by anyone. There was no warning prior to the failure.

NHTSA complaint #11554564 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The problem in my vehicle is that several times when braking the car accelerates suddenly before braking, it doesn't always happen but I saw on the news that hyundai has the same problem in their cars with the software and I don't know if this causes the same in my car

NHTSA complaint #11540815 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The breaks give out to a point where you run the risk of running into someone or something. We've visited Toyota 3 times now complaining of this issue yet they just state it's the regenerative breaks and how they operate. Although the breaking never got to this level of safety concern until we reached around 30,000 miles. I filed a complaint with Toyota that resulted in nothing being done. A couple examples would be sitting at a stop light and the breaks release almost causing us to run into the car in front of us. Pulling into daycare trying to stop while pulling into the parking spot and the breaks release. The last one is while going down hills the breaks seem to let go and the vehicle speeds up. It scared my wife so much that we actually sold the vehicle as Toyota deemed it safe. We loved the vehicle but can't risk the safety of our family.

NHTSA complaint #11540353 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Ever since a tire was changed on the vehicle, it has had a recurring error message that states there is a malfunction in the tire pressure monitor system. As such, I rarely know the status of my tire pressure as the system has the malfunction at least 50% of the time. The car has been in service 2x for this issue and they have had it for close to 30 days and driven it all over saying they needed to drive it to make the error go away. They have replaced the sensors on the tire, nothing has worked and the problem still occurs daily.

NHTSA complaint #11539633 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When the sliding doors are left open for any purpose (cleaning, loading, unloading, sitting in a car, etc.) after approximately 60-minutes the sliding doors are disabled and cannot be closed. The key won't work. The button will not work. The overhead will not work. This poses a threat and danger to driver and passengers in possible and many times probable scenarios. If sitting the car at a park and there is a bee or bug swarm, you would be stung to death by the time you manually closed the doors that will only allow a few inches at a time. If there was a sudden weather change or flash flood. If there was an assailant approaching while you are sitting with your family for a bit with the doors open. Any number of things. I took it to Toyota and they wanted to charge me $150 plus for an assessment, to which I declined because this is their problem, not mine. My request is to have this fixed so the key will at least override the door shut off before someone gets hurt because of this. This has happened twice. I will enter the date it happened on the second time. It is Beechmont Toyota in Anderson Ohio that refused to service me.

NHTSA complaint #11539108 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My issue is not with my Sienna but an appeal to the DOT to do some regulation or oversight of all the bright head lights on vehicles that are now so bright and many colors that is is dangerous at night for some people with eyesight problems to judge distances of oncoming vehicles. In a mix of vehicles some will have awesomely bright lights and some dim lights that make it just impossible to gauge what is what and some of these vehicles have huge light bars too, some of the large pick up trucks with these lights when behind me are so bright I can't see behind me, some vehicles have red and blue lights facing forward that first responder vehicles normally use. The DOT has to get on top of this wild west on our highways of headlights that are harming other drivers. Even the headlights on my Sienna HV with the adaptive feature are blinding to other oncoming drivers.

NHTSA complaint #11499075 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear climate control unit has fallen out of the headliner several times. The climate control unit then dangles from the headliner, obscuring the vision through the rear view mirror and poses a potential safety risk as it could hit a passenger in the event of an accident or abrupt stop.

NHTSA complaint #11489662 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While slowing down from highway speed 55mph to about 30 mph preparing to turn right, I heard a huge explosion (sunroof). Thinking it was overhead, I slowly pulled back the sunscreen which blocks out the sun from the roof, realized it was full of broken glass and immediately closed it. This was a terrifying event and could of easily caused serious injury or worse. My dog was riding in a secured dog crate in the rear of the van. The van was taken to the dealership for investigation and repair. ( McDonald Toyota, Greeley, Co 80634) although the dealership is still investigating and agreed to follow up with Toyota, they are currently denying warranty. ( this report was written by [XXX], for wife [XXX] who was driving solo during this incident ) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11489442 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Non

NHTSA complaint #11488446 — an unverified report by a vehicle owner.