FaultScore

2009 Volkswagen CC airbag problems

59 of the 185 complaints about the 2009 Volkswagen CC are about the airbag system — 32% of everything reported for this model year. Half of the failures with a mileage on record happened before 89,000 miles.

D

59

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

AIR Bags 59 100.0%

Airbags across every Volkswagen CC year

2009 59 14.3%
2010 85 20.5%
2011 32 7.7%
2012 86 20.8%
2013 89 21.5%
2014 52 12.6%
2016 11 2.7%

What owners said

Filed with NHTSA, in their own words.

Bingham Farms, MI

AIR BAGS

TAKATA RECALL - I HAVE RECEIVED URGENT RECALLS SINCE APRIL 2016...I HAVE BEEN DRIVING WITH A KNOWN DANGEROUS/DEADLY ISSUE FOR 34 MONTHS...I HAVE ATTEMPTED TO HAVE THE SERVICE COMPLETED, HAVE BEEN ON A WAITING LIST AT SEVERAL DEALERSHIPS, WAS PUT ON ANOTHER ONE TODAY AFTER MAKING ANOTHER CALL. HOW DOES TAKATA GET AWAY WITH THIS??? I WAS TOLD TO WAIT ON FUEL PUMP RECALL UNTIL AIRBAG WORK.

NHTSA complaint #11176542 — an unverified report by a vehicle owner.

Naples, FL

AIR BAGS

I CAN ONLY SAY THAT THE CAR HAS MANY PROBLEMS THAT I CAN LOSE MY LIFE AND I DO NOT HAVE ANSWERS FROM THE MANUFACTURER, I ONLY HAVE TO DEMAND THEM

NHTSA complaint #11109509 — an unverified report by a vehicle owner.

Thousand Oaks, CA

AIR BAGS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FROM VOLKSWAGEN DATED MAY OF 2016 REGARDING THE AIR BAGS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE VIN AND NHTSA CAMPAIGN INFORMATION WERE NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #11097270 — an unverified report by a vehicle owner.

at 91,227 miles Pensacola, FL

AIR BAGS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE SERVICE AIR BAGS APPEARED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN AIR BAGS RECALL ON NOVEMBER 15, 2017 BY PETE MOORE IMPORTS VOLKSWAGEN IN PENSACOLA, FLORIDA. THE MANUFACTURER WAS NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 91,227.

NHTSA complaint #11067061 — an unverified report by a vehicle owner.

at 130,000 miles Mesquite, TX

AIR BAGS

TAKATA RECALL I TOOK MY CAR IN TO GET MY AIRBAGS REPLACED WITH A NEWER VERSION TO RUSTY WALLCE VOLKSWAGEN NOV.10NTH TODAY MY DRIVER AIRBAG INFLATED AS SOON AS I PARKED IT. THE KEY WAS IN THE IGNITION AND I WAS FAR AWAY FROM ANY OTHER CAR.IM GLAD IM OK BUT THIS COULD HAVE BEEN MUCH WORSE. I AM VERY UPSET THAT THIS HAPPENED. I DRIVE A 2009 VOLKSWAGEN CC. WHAT IS THE PURPOSE OF FIXING A FAULTY RECALL WITH ANOTHER DAMAGED PART.

NHTSA complaint #11056065 — an unverified report by a vehicle owner.

at 107,200 miles Salt Lake City, UT

AIR BAGS

PASSENGER OCCUPANT DETECTION SYSTEM IS NOT WORKING CORRECTLY. POSSIBLY AFFECTING PASSENGER AIRBAG DEPLOYMENT.

NHTSA complaint #11046011 — an unverified report by a vehicle owner.

Woodland, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER UNKNOWN ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO VACAVILLE VOLKSWAGEN (21 ORANGE DR, VACAVILLE, CA 95687) WHERE IT WAS DIAGNOSED THAT UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED ANOTHER FAILURE WHERE THE STEERING WHEEL SEIZED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED FOR THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11042790 — an unverified report by a vehicle owner.

Decatur, IL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GREEN TOYOTA IN SPRINGFIELD, IL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11011671 — an unverified report by a vehicle owner.

Hagerstown, MD

AIR BAGS

TAKATA RECALL I HAVE BEEN ISSUED SEVERAL NOTICES OF AIRBAG RECALL FOR MY VOLKSWAGEN. MYSELF AND MY HUSBAND HAVE MADE PHONE CALLS TO THE LOCAL DEALERSHIP AND HAVE BEEN TOLD UNABLE TO REPAIR. RECEIVED ANOTHER NOTICE LAST WEEK AND CONTACTED DELEARSHIO AGAIN. THIS PHONE CALL HAS NOT BEEN RETURNED BUT WAS TOLD BY PERSON ON THE PHONE THAT THE REPAIR WOULD PROBABLY NOT OCCUR DUE TO NO PARTS.

NHTSA complaint #11010874 — an unverified report by a vehicle owner.

Parlin, NJ

AIR BAGS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10980943 — an unverified report by a vehicle owner.

OAK Hill, VA

AIR BAGS

WE RECEIVED A LETTER FROM VW EARLIER THIS WEEK THAT OUR AIR BAG WAS NOW IN LINE TO BE REPLACED BUT WHEN WE CONTACTED THE DEALERSHIP, THEY SAID THEY DID NOT HAVE THE PARTS. WHAT IS GOING ON WITH THIS? I HAVE ALSO CALLED VW OF AMERICA HEADQUARTERS AND AM CURRENTLY ON HOLD!

NHTSA complaint #10972228 — an unverified report by a vehicle owner.

at 51,100 miles Oakland, CA

AIR BAGS

TAKATA RECALL. VOLKSWAGEN OF OAKLAND IN OAKLAND CA. REFUSED TO REPLACE MY AIRBAG. I DROPPED MY CAR OFF ON 4/05/2017 AND WHEN IT WAS RETURNED TO ME, I WAS TOLD THAT THEY WERE NOT GOING TO CORRECT THE AIRBAG PROBLEM IN MY CAR UNTIL AFTER JUNE. I CONTACTED VW HEADQUARTERS AND WAS TOLD THAT THE DEALER SHOULD HAVE REPAIRED MY CAR BECAUSE MY CAR WAS ON THE LIST TO BE REPAIRED. I WAS ACTING ON A LETTER THAT I RECEIVED IN LATE APRIL FROM VW ADVISING ME TO TAKE MY CAR INTO THE NEAREST DEALER TO HAVE MY AIRBAG REPAIRED.

NHTSA complaint #10971445 — an unverified report by a vehicle owner.

Edinburg, VA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10970164 — an unverified report by a vehicle owner.

Lebanon, OH

AIR BAGS

TAKATA RECALL: WAS INFORMED MORE THAN 1 YEAR AGO OF RECALL ( NHTSA RECALL NUMBER: 16V078 RECALL DATE: FEBRUARY 9, 2016 MANUFACTURER RECALL NUMBER: 69M9 ), BUT NO FOLLOW-UP ACTION HAS BEEN COMMUNICATED TO ME.

NHTSA complaint #10969967 — an unverified report by a vehicle owner.

Vista, CA

AIR BAGS

TAKATA RECALL

NHTSA complaint #10968138 — an unverified report by a vehicle owner.

Easton, CT

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10960273 — an unverified report by a vehicle owner.

Fort Wayne, IN

AIR BAGS

TAKATA RECALL: RECEIVED RECALL NOTICE 4.28.16. NO RESPONSE FROM VOLKSWAGON OF AMERICA, INC. TO MY LETTER SENT 12.26.16, REQUESTING A STATUS UPDATE ON THE REPLACEMENT AIRBAG. I AM ENTITLED TO KNOW THE STATUS OF THE AIRBAG REPLACEMENT.

NHTSA complaint #10958004 — an unverified report by a vehicle owner.

Gilford, MA

AIR BAGS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 05/19/17 *BF

NHTSA complaint #10956117 — an unverified report by a vehicle owner.

Grand Rapids, MI

AIR BAGS

TAKATA RECALL. STILL NO REMEDY FOR VEHICLE DEFICIENCY. AIRBAG FIX NEEDED ASAP!

NHTSA complaint #10954626 — an unverified report by a vehicle owner.

MT Prospect, IL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) IN REFERENCE TO THE DRIVER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10947992 — an unverified report by a vehicle owner.

Dallas City, IL

AIR BAGS

TAKATA RECALL HAS NOT BEEN RESOLVED, "NO REMEDY AVAILABLE" CITED. THE REMEDY: REPLACE THE AIRBAG! THIS SHOULD NOT TAKE MONTHS OR YEARS, I AM DRIVING TENS OF THOUSANDS OF MILES AT THE WHEEL OF A GUILLOTINE IN THE MEANTIME. YOU SHOULD REQUIRE VW TO SUPPLY LOANER CARS.

NHTSA complaint #10946650 — an unverified report by a vehicle owner.

Renton, WA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10938322 — an unverified report by a vehicle owner.

Jacksonville, FL

AIR BAGS

"TAKATA RECALL" I HAVE BEEN WAITING ON THE DEALERSHIP TO CONTACT ME FOR A REPLACEMENT, STILL DONT HAVE THEM! I HAVE BEEN TOLD NOT TO WORRY NOT TO WORRY BECAUSE VW HASN'T HAD ANY INJURIES YET! I SURELY DONT WANT TO BE THE FIRST! AS I DRIVE MY CAR EVERYDAY I AM THINKING ABOUT THIS AIRBAG. THIS IS SCARY TO SAY THE LEAST. WHAT AM I TO DO, THERE SHOULD BE AN AUTOMATIC TRADE IN FOR A CAR WITH NO ISSUES AS THIS. PLEASE LEAD ME IN THE RIGHT DIRECTION.

NHTSA complaint #10936667 — an unverified report by a vehicle owner.

Harrison Charter Township, MI

AIR BAGS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10936407 — an unverified report by a vehicle owner.

Dayton, OH

AIR BAGS

TAKATA RECALL - VOLKSWAGEN CC AIRBAG IT HAS BEEN 10 MONTHS SINCE THIS AIR BAG RECALL HAS BEEN ACTIVE AND WE ARE STILL WAITING FOR IT TO BE REPAIRED. THIS IS TOO LONG TO WAIT FOR A SAFETY ISSUE. VOLKSWAGEN SHOULD STEP UP AND DO THE RIGHT THING EVEN IF THEY HAVE TO GET SOMEONE ELSE TO FIX THIS SERIOUS SAFETY ISSUE.

NHTSA complaint #10936260 — an unverified report by a vehicle owner.

Aurora, OH

AIR BAGS

TAKATA RECALL - I HAVE KNOWN ABOUT THIS RECALL AND REQUESTED A FIX SINCE FEBRUARY 2016. IT'S BEEN ALMOST A FULL YEAR AND THEY DO NOT HAVE A FIX IN PLACE! I SHOULD BE ABLE TO TAKE THIS TO ANY DEALER AND GET A NEW AIR BAG QUICKLY! WHY IS THERE NOT A NEW AIR BAG TO BE PLACED IN MY VEHICLE?

NHTSA complaint #10930356 — an unverified report by a vehicle owner.

Warner Robins, GA

AIR BAGS

TAKATA RECALL I RECEIVED A LETTER FROM VW OF AMERICA ON APRIL 2016 INFORMING ME BOUT THIS RECALL. J HAVE CONTACTED VW OF AMERICA, THE DEALERS IN MACON AND WARNER ROBINS GEORGIA; UNFORTUNATELY THE ONLY ANSWER I GOT WAS IT MAY TAKE UP TO 2 OR 3 YEARS FOR US TO GET THE REPLACEMENT BAGS, THEREFORE DRIVE CAREFULLY. THEY SHOULD PROVIDE ME WITH A SAFE CAR BUT UNFORTUNATELY THEY ARE JUST JOKING WITH ME WHICH I FIND UNACCEPTABLE. I HAVE HEARD MY FRIENDS OWNING HONDAS AND SUFFERING FROM THE SAME ISSUE, AND HONDA LET THEM USE RENTAL CARS FOR 4 OR 5 MONTHS UNTIL THEY GOT THE ISSUE RESOLVED. VW SHOULD BE ONE OF THE LEADING TOP RANKING CAR MANUFACTURERS BUT THEIR CUSTOMER SERVICE IS POOR WHEN IT COMES TO SAFETY ISSUES. I HOPE YOU WILL MAKE SURE THAT I AM GIVEN A SAFE CAR TO DRIVE TILL MINE MEETS THE SAFETY REQUIREMENTS AGAIN.

NHTSA complaint #10930081 — an unverified report by a vehicle owner.

Saint Marys, PA

AIR BAGS

TAKATA RECALL. NO FIX FOR MY VEHICLE AND RECEIVED THE RECALL LETTER IN MARCH 2016.

NHTSA complaint #10927705 — an unverified report by a vehicle owner.

at 100,000 miles Azusa, CA

AIR BAGS

TAKATA RECALL MY VEHICLE HAS AN AIRBAG RECALL AND YET I HAVE NOT BEEN GIVEN AN OPTION TO TAKE IT IN FOR CHECK UP. I HOPE TO ALSO GET THE DASH CLEARED UP OF ALL THE LIGHTS INDICATING VARIOUS ERRORS ON MY CAR. MY VEHICLE STARTED ACTING UP THIS WAY AS IT WAS STATIONARY FOR ABOUT 6 MONTHS TOTAL NOW.

NHTSA complaint #10927567 — an unverified report by a vehicle owner.

Biloxi, MS

AIR BAGS

TAKATA RECALL: IT IS NOW NOVEMBER 14TH, 2016 AND THERE IS STILL NOT A FIX FOR THIS ISSUE. THIS IS A DAILY DRIVER. PLEASE GET A FIX SOON.

NHTSA complaint #10925767 — an unverified report by a vehicle owner.

Other 2009 Volkswagen CC problems

← Full 2009 Volkswagen CC report