FaultScore

FaultScore report

2014 Volkswagen CC problems

Owners have filed 102 complaints about the 2014 Volkswagen CC with NHTSA between 2014 and 2025. The largest single group is the airbags. Across this model's run it ranks 4 of 8 worst.

C

FaultScore 47/100

Higher is worse. Measured against the other years of the Volkswagen CC.

How this is worked out

The numbers

102

Complaints

5

Crashes reported

0

Fires reported

4

Injuries reported

33,000 mi

Median mileage at failure

Half of reported failures happened before this

54%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 30 vs 50 Severity 46 vs 50 Early failure 92 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 30
Against the median year of the Volkswagen CC. 50 means typical for this model; 100 means roughly double.
Severity — 46
8.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 92
54% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Volkswagen CC

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Volkswagen CC

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 52 51.0%

2 crashes, 0 fires · median 40,000 mi

1 crashes, 0 fires · median 32,000 mi

Median failure at 50,000 miles

Engine & Cooling 6 5.9%

Median failure at 47,053 miles

Steering 5 4.9%

Median failure at 76,000 miles

Other & Unspecified 3 2.9%

Median failure at 20,531 miles

Brakes 3 2.9%

Median failure at 20,400 miles

Lights 2 2.0%

Median failure at 80,010 miles

Acceleration & Cruise Control 2 2.0%

2 crashes, 0 fires · median 11,500 mi

Doors, Latches & Locks 1 1.0%

Median failure at 35,000 miles

Stability & Traction Control 1 1.0%

Median failure at 33,000 miles

Driver Assist & Collision Avoidance 1 1.0%

Median failure at 96,000 miles

Wheels 1 1.0%

Median failure at 1,067 miles

Tires 1 1.0%

Median failure at 2,379 miles

Transmission & Drivetrain 1 1.0%

Median failure at 66,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 6 16.2%
10,000 – 24,999 miles 7 18.9%
25,000 – 49,999 miles 11 29.7%
50,000 – 74,999 miles 6 16.2%
75,000 – 99,999 miles 7 18.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2014 peak 11 Sep 2025

NHTSA investigations into the 2014 Volkswagen CC

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA18003 Opened 18 Apr 2018 Still open AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel...

RQ17009 Opened 13 Nov 2017 Closed 4 May 2018 AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel...

PE15010 Opened 24 Mar 2015 Closed 28 Sep 2015 AIR BAGS:FRONTAL

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag war...

Recalls on the 2014 Volkswagen CC

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V329000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

18V148000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

17V509000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

16V078000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

15V483000

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020468 55,491 units in Canada

Lights And Instruments

Issue: On certain vehicles, the ESC warning light may not remain on if a fault was detected on the previous key cycle. Instead, the warning light does not turn on until the vehicle starts to move. Canadian regulations require that the ESC warning light must turn on when the vehicle is started (under these conditions). Note: This problem can only happen if there is a fault related to the power steering system. The power steering warning light would stay on to advise that there is a fault with the steering system. Safety Risk: This small error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has made changes to the vehicle software to correct this issue on all new vehicles.

Recall 2018111 37,197 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the driver frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the driver frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This recall supersedes the Volkswagen brand vehicles subject to recall 2016-064 (Volkswagen Recall 69M9). Volkswagen vehicles completed under the previous 2016-064 recall require repair under this recall, as the previous recall remedy was an interim repair. Interim repair parts must be replaced with final repair parts.

Recall 2017398 19,508 units in Canada

Fuel System

On certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the fuel pump control module and relocate it within the vehicle.

Recall 2016064 64,660 units in Canada

Airbag

On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the front driver airbag inflator. Note: This campaign only affects the Audi A5 and Audi S5 Cabriolet models.

Recall 2015344 41,308 units in Canada

Seats And Restraints

On certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guide loops. When the guide loops are dragged out of position, they may apply tension to the internal flat cable and cause it to tear. Should the cable tear, the electrical connection to the driver's front airbag may be lost, causing the airbag monitoring indicator light to illuminate. Failure of the driver's airbag to deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will install a cover of a different design to help prevent clock spring contamination caused by hair or other fibers. In instances where the vehicle has an airbag light on (and diagnosis confirms the steering wheel clock spring requires replacement), dealers will install a new steering wheel clock spring.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

North Miami Beach, FL Crash

AIR BAGS

Airbag non deployment after 2 service recalls. I don’t feel safe driving my children around in a car that is not equipped for safety. Fuel pump control module is not working probably even after service recall. Engine malfunctioning.

NHTSA complaint #11470332 — an unverified report by a vehicle owner.

at 20,000 miles Renfrew, PA Crash 1 injured

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL ACROSS THE ROAD AND CRASHED INTO A COUPLE OF TREES IN A NEIGHBOR'S YARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ONLY THE DRIVER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE DEALER (DIEHL AUTOMOTIVE, 258 PITTSBURGH RD, BUTLER, PA 16002, 724-282-8898). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS), WHICH STATED THAT PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11111697 — an unverified report by a vehicle owner.

at 20,000 miles Renfrew, PA Crash 1 injured

VEHICLE SPEED CONTROL

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL ACROSS THE ROAD AND CRASHED INTO A COUPLE OF TREES IN A NEIGHBOR'S YARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ONLY THE DRIVER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE DEALER (DIEHL AUTOMOTIVE, 258 PITTSBURGH RD, BUTLER, PA 16002, 724-282-8898). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS), WHICH STATED THAT PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11111697 — an unverified report by a vehicle owner.

at 20,000 miles Renfrew, PA Crash 1 injured

FUEL/PROPULSION SYSTEM

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL ACROSS THE ROAD AND CRASHED INTO A COUPLE OF TREES IN A NEIGHBOR'S YARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ONLY THE DRIVER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE DEALER (DIEHL AUTOMOTIVE, 258 PITTSBURGH RD, BUTLER, PA 16002, 724-282-8898). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS), WHICH STATED THAT PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11111697 — an unverified report by a vehicle owner.

at 3,000 miles Anheim, CA Crash 1 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A STEEL POLE AND A SECOND VEHICLE. THE CONTACT SUFFERED HEAD AND STOMACH INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3000.

NHTSA complaint #10575345 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Grove City, MN

ENGINE

Unknown Discovered this vehicle at abandon home.

NHTSA complaint #11688261 — an unverified report by a vehicle owner.

Riverside, CA

FUEL SYSTEM, GASOLINE

See attached document for complaint.

NHTSA complaint #11623660 — an unverified report by a vehicle owner.

at 50,000 miles Tehachapi, CA

AIR BAGS

The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.

NHTSA complaint #11574118 — an unverified report by a vehicle owner.

at 50,000 miles Tehachapi, CA

ELECTRICAL SYSTEM

The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.

NHTSA complaint #11574118 — an unverified report by a vehicle owner.

Lubbock, TX

ENGINE

Hi, I’ve had my turbocharge replaced in October of 2020 at the Volkswagen dealership in Wichita, KS. Just recently my car started driving funny again such as not accelerating like it should with a slight whining noise. I can only get up to 25-30 mph then the whining noise starts up to where I have to take my foot off the gas, let my speed drop itself then proceed to accelerate again which is very dangerous. Since I had already experienced this problem not even 3 years ago I knew but I still went to get the car diagnosed and again it is the same exact problem not even 3 years later.

NHTSA complaint #11534389 — an unverified report by a vehicle owner.

Charlotte, NC

AIR BAGS

The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.

NHTSA complaint #11527830 — an unverified report by a vehicle owner.

Charlotte, NC

UNKNOWN OR OTHER

The Trunk wiring harness is not working. Trunk and back up camera wont work. After research I see this is a common issue. Should be a recall.

NHTSA complaint #11527836 — an unverified report by a vehicle owner.

Charlotte, NC

ELECTRICAL SYSTEM

The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.

NHTSA complaint #11527830 — an unverified report by a vehicle owner.

Charlotte, NC

ENGINE

I had to replace the engine coil packs/spark plugs 4 times in the last year. This is not normal and a complaint amongst Volkswagens.

NHTSA complaint #11527833 — an unverified report by a vehicle owner.

Claxton, GA

ENGINE

Error code P2015 was generated which is the air intake manifold. Volkswagen mechanic said we shouldn't drive very much due to it could get worse. Replacement would cost $1812.50, local shop charged $893.00. Volkswagen has since issued a extended warranty which my vehicle falls under but I'm getting push back on being reimbursed. What are my options?

NHTSA complaint #11491637 — an unverified report by a vehicle owner.

North Miami Beach, FL Crash

AIR BAGS

Airbag non deployment after 2 service recalls. I don’t feel safe driving my children around in a car that is not equipped for safety. Fuel pump control module is not working probably even after service recall. Engine malfunctioning.

NHTSA complaint #11470332 — an unverified report by a vehicle owner.

Dracut, MA

AIR BAGS

The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won’t deploy and cause fatal or deadly injuries in case of crash. I don’t feel safe driving it in this condition.

NHTSA complaint #11462892 — an unverified report by a vehicle owner.

Dracut, MA

STEERING

The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won’t deploy and cause fatal or deadly injuries in case of crash. I don’t feel safe driving it in this condition.

NHTSA complaint #11462892 — an unverified report by a vehicle owner.

Dracut, MA

ELECTRICAL SYSTEM

The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won’t deploy and cause fatal or deadly injuries in case of crash. I don’t feel safe driving it in this condition.

NHTSA complaint #11462892 — an unverified report by a vehicle owner.

at 80,000 miles West Jordan, UT

STEERING

The contact owns a 2014 Volkswagen CC. The contact stated while driving at an undisclosed speed, the steering became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the rack and pinon needed to be replaced. The vehicle was repaired but there was an abnormal rattling noise detected. The contact stated that while driving, the vehicle shifted hard. The steering wheel was loose. The air bag warning light was illuminated. The vehicle was taken to the same dealer where it was diagnosed that the motor mount bolt had detached from the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 80,000.

NHTSA complaint #11461680 — an unverified report by a vehicle owner.

at 35,000 miles Riverdale, NJ

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

The contact owns a 2014 Volkswagen CC. The contact stated that recently the trunk lid started failing to open as needed. The contact stated there was no warning light illuminated. The contact stated that there was a clicking sound coming from the trunk release switch located on the driver’s side. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 35,000.

NHTSA complaint #11452754 — an unverified report by a vehicle owner.

Vidalia, GA

AIR BAGS

My airbag light is on once again and I have only had the recall replaced once never had the second so some shop has scammed that they replaced it. I need it fixed

NHTSA complaint #11445458 — an unverified report by a vehicle owner.

Morrow, OH

EXTERIOR LIGHTING

Wiring harness 3C8-971-182-J yielded multiple wire breaks with exposed copper ends near harness couplers. Wiring is for rear lights and camera mounted on trunk hood. Some rear lights failed to light. Picture is available. Have noticed multiple issues of same on internet with identical breakage.

NHTSA complaint #11432112 — an unverified report by a vehicle owner.

at 96,000 miles Bemus Point, NY

BACK OVER PREVENTION: CAMERA SYSTEM

The contact owns a 2014 VOLKSWAGEN CC. The contact stated that initially the back over prevention camera no longer operated as needed. Over time, the trunk could not be opened from outside the vehicle. The trunk could be opened using the button inside the vehicle or the key fob. The contact also mentioned that the driver’s side rear reverse light would intermittently remain illuminated with a warning message on the instrument panel. The contact had taken the vehicle to a dealer and was informed that there was a defective wiring harness that caused the failure. The contact declined to repair the vehicle out of pocket. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 96,000. Vin was not available.

NHTSA complaint #11429417 — an unverified report by a vehicle owner.

at 40,000 miles Baton Rouge, LA

UNKNOWN OR OTHER

DRIVING ON THE INTERSTATE I HEARD A LOUD BANG SOUND LIKE A GUNSHOT. I LOOK UP AND GLAS WAS ALL OVER ME. HOW IS THAT POSSIBLE WHEN MY SUNROOF IS CLOSE.

NHTSA complaint #11353119 — an unverified report by a vehicle owner.

at 80,010 miles Tracy, CA

EXTERIOR LIGHTING

VEHICLE TRUNK LIGHT INDICATOR SHOWS THAT VEHICLE TRUNK IS OPEN. INTERMITTENTLY TURNS OFF THEN COMES BACK ON. TRUNK INTERIOR LIGHT STAYS ON. THIS WILL DRAIN CAR BATTERY IF LIGHT ISN'T UNPLUGGED LEAVING PEOPLE STRANDED. THIS SEEMS LIKE IT IS A FAULTY DESIGN ON BEHALF OF VOLKSWAGEN. VOLKSWAGEN SHOULD PERFORM AN ACTION AND REMEDY FOR THE VW CC OWNERS AFFECTED BY THIS PROBLEM.

NHTSA complaint #11331874 — an unverified report by a vehicle owner.

at 80,010 miles Tracy, CA

ELECTRICAL SYSTEM

VEHICLE TRUNK LIGHT INDICATOR SHOWS THAT VEHICLE TRUNK IS OPEN. INTERMITTENTLY TURNS OFF THEN COMES BACK ON. TRUNK INTERIOR LIGHT STAYS ON. THIS WILL DRAIN CAR BATTERY IF LIGHT ISN'T UNPLUGGED LEAVING PEOPLE STRANDED. THIS SEEMS LIKE IT IS A FAULTY DESIGN ON BEHALF OF VOLKSWAGEN. VOLKSWAGEN SHOULD PERFORM AN ACTION AND REMEDY FOR THE VW CC OWNERS AFFECTED BY THIS PROBLEM.

NHTSA complaint #11331874 — an unverified report by a vehicle owner.

Charleston, WV

ELECTRICAL SYSTEM

BACK UP CAMERA SYSTEM FAULTY PER VOLKSWAGON DEALERSHIPS AND INTERNET- VOLKSWAGON CUSTOMER CARE VIEWS AS A RADIO AND NOT A SAFETY ISSUE.

NHTSA complaint #11256160 — an unverified report by a vehicle owner.

at 63,000 miles Murrieta, CA

AIR BAGS

DRIVING THE CAR (WHICH WAS PURCHASED 6 MONTHS AGO FROM OUR LOCAL HONDA DEALERSHIP) HONKED THE HORN ON THE CAR COMING HOME FROM PICKING UP THE KIDS FROM SCHOOL. DRIVING THROUGH LOCAL STREETS AND ALL OF A SUDDEN THE AIR BAG SIGN CAME ON. NOW WHEN I TURN CAR ON IT STATES AIRBAG DEFECT AND NONE OF THE CONTROLS WORK ON THE STEERING WHEEL. THE CAR IS MY WIFE'S CAR AND SHE DRIVE MY TWO LITTLE BOYS IN IT DAILY. THE AIRBAG DEFECT WARNING IS CONCERNING ESPECIALLY READING OTHER OWNER'S COMPLAINTS IN REGARDS TO THIS ISSUES.

NHTSA complaint #11252533 — an unverified report by a vehicle owner.

at 76,000 miles Tucson, AZ

AIR BAGS

STEERING WHEEL CLOCK SPRING BROKE. NO HORN OR FUNCTION BUTTONS WORKING ALONG WITH THE AIRBAG.

NHTSA complaint #11122815 — an unverified report by a vehicle owner.