10 of the
102 complaints about the 2014 Volkswagen CC are about the
electrical system — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
50,000 miles.
The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
NHTSA complaint #11574118 — an unverified report by a vehicle owner.
Charlotte, NC
ELECTRICAL SYSTEM
The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.
NHTSA complaint #11527830 — an unverified report by a vehicle owner.
Dracut, MA
ELECTRICAL SYSTEM
The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won’t deploy and cause fatal or deadly injuries in case of crash. I don’t feel safe driving it in this condition.
NHTSA complaint #11462892 — an unverified report by a vehicle owner.
at 80,010 milesTracy, CA
ELECTRICAL SYSTEM
VEHICLE TRUNK LIGHT INDICATOR SHOWS THAT VEHICLE TRUNK IS OPEN. INTERMITTENTLY TURNS OFF THEN COMES BACK ON. TRUNK INTERIOR LIGHT STAYS ON. THIS WILL DRAIN CAR BATTERY IF LIGHT ISN'T UNPLUGGED LEAVING PEOPLE STRANDED. THIS SEEMS LIKE IT IS A FAULTY DESIGN ON BEHALF OF VOLKSWAGEN. VOLKSWAGEN SHOULD PERFORM AN ACTION AND REMEDY FOR THE VW CC OWNERS AFFECTED BY THIS PROBLEM.
NHTSA complaint #11331874 — an unverified report by a vehicle owner.
Charleston, WV
ELECTRICAL SYSTEM
BACK UP CAMERA SYSTEM FAULTY PER VOLKSWAGON DEALERSHIPS AND INTERNET- VOLKSWAGON CUSTOMER CARE VIEWS AS A RADIO AND NOT A SAFETY ISSUE.
NHTSA complaint #11256160 — an unverified report by a vehicle owner.
at 76,000 milesTucson, AZ
ELECTRICAL SYSTEM
STEERING WHEEL CLOCK SPRING BROKE. NO HORN OR FUNCTION BUTTONS WORKING ALONG WITH THE AIRBAG.
NHTSA complaint #11122815 — an unverified report by a vehicle owner.
Kapolei, HI
ELECTRICAL SYSTEM
TAKATA RECALL ON NOVEMBER 11, 2017, I TOOK MY CAR TO TONY VOLKSWAGEN IN WAIPAHU, HAWAII TO REPLACE THE TAKATA AIR BAGS. IT TOOK ONE WHOLE YEAR FOR THEIR SERVICE DEPARTMENT TO GET THE PART AND GET BACK TO ME. TERRIBLE SERVICE. ON AUGUST 3RD, 2018, I RECEIVED A TAKATA RECALL AGAIN SAYING IT WAS NOT REPLACED. THE NAME OF THE SERVICE ADVISOR WAS 51448 AARON CHAN FROM TONY VOLKSWAGEN IN WAIPAHU HAWAII. THIS IS MY COMPLAINT. IT WAS NEVER REPLACED IN THE FIRST PLACE. UNETHICAL AND FRAUDULENT!!! I COULD HAVE GOTTEN INTO AN ACCIDENT ALL THIS TIME THINKING IT WAS FIXED.
NHTSA complaint #11118211 — an unverified report by a vehicle owner.
at 33,000 milesCooper City, FL
ELECTRICAL SYSTEM
MY VEHICLE START WITH THE PROBLEM AT 33KMILES. NOW I'M AT 37KMILES AND IT'S HAPPENING DAILY. AFTER STARTING THE VEHICLE AND PUTTING IT ON DRIVE, THE BRAKE WILL NOT WORK PROPERLY AND STARTED MAKING A SCREECHING NOISE. ALL OF THE WARNING LIGHTS ON THE DASHBOARD LIT UP, THE MESSAGE CENTER SHOWS ERROR WITH AIRBAG, ABS BRAKE, VEHICLE STABILIZATION...ETC. I AM AFRAID FOR MY LIFE, THIS VEHICLE IS NOT SAFE TO DRIVE. I WOULD STOP AND TURN OFF THE ENGINE AND RESTART THE VEHICLE, SOMETIMES THAT RESET THE LIGHTS AND OTHER TIMES THAT DOES NOT HELP. THE BIGGEST CONCERN IS THE BRAKES NOISES AND THE POWER STEERING GETS UNSTABLE, AND AFRAID THE AIRBAG MIGHT NOT WORK PROPERLY IN CASE OF AN ACCIDENT. I JUST UPDATE THE AIRBAG FROM THE LAST RECALL. I CAN'T DRIVE WITH MY BABY IN THE CAR BECAUSE OF THE ISSUES.
NHTSA complaint #11090202 — an unverified report by a vehicle owner.
Birmingham, AL
ELECTRICAL SYSTEM
THE CAR IS STALLING UPON ACCELERATING WHILE IN MOTION AND AT A STOP IT JERKS BACK AND FORTH. THE CAR SHAKES WHEN ACCELERATING AND PUTTERS EVEN WHEN THE CAR IS STATIONARY.
NHTSA complaint #11089215 — an unverified report by a vehicle owner.
at 20,639 milesMiami, FL
ELECTRICAL SYSTEM
MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED
NHTSA complaint #11051336 — an unverified report by a vehicle owner.