53 of the 1,359 complaints filed about the Volkswagen CC are about the other systems — 4% of everything owners reported. The worst model year for it is 2010.
53
Complaints
4%
Share of all complaints
2
Crashes
0
Fires
UNKNOWN OR OTHER
The Trunk wiring harness is not working. Trunk and back up camera wont work. After research I see this is a common issue. Should be a recall.
NHTSA complaint #11527836 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Clock spring went out so airbag and horn do not work
NHTSA complaint #11457678 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
LOCK FOR DOOR REAR PASSENGER FELL INTO DOOR WITH NO FORCE. BROKE NO CLIPS. CAUSED $350 REPAIR AND SHORTED OUT A CORD WAS NOT COVERED BY CERTIFIED CAR POWER TRAIN WARRANTY. BLAMED AS NEGLIGENCE TO OWNER. AGAIN LOCK PUSH BUTTON FELL INTO DOOR BROKE NO CLIPS AND LITTLE TO NO FORCE USED. LOOSENED THE UNLOCK WIRE.
NHTSA complaint #11415021 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THIS IS A 2017 WITH 45,000 MILES AND THE RADIO IS DEFECTIVE IN THAT IT CHANGES CHANNELS BY ITSELF AND THE VOICE COMMAND FUNCTION DOES NOT WORK. THE NAVIGATION DOES NOT WORK EITHER. IT IS DISTRACTING WHEN DRIVING TO HAVE THE CHANNELS CHANGE NON STOP. VW ADVISED IT WOULD COST $1,000 TO REPLACE. DUE TO MILEAGE THE CAR IS NO LONGER UNDER WARRANTY. A RADIO SHOULD NOT NEED TO BE REPLACED SO SOON. IN ADDITION, THE HEADLINER INSIDE THE CAR IS COMING DOWN. THAT IS SOMETHING THAT SHOULD HAPPEN TO A MUCH OLDER CAR, NOT A 3 YEAR OLD CAR. VW NOT TAKING RESPONSIBILITY.
NHTSA complaint #11364906 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DRIVING ON THE INTERSTATE I HEARD A LOUD BANG SOUND LIKE A GUNSHOT. I LOOK UP AND GLAS WAS ALL OVER ME. HOW IS THAT POSSIBLE WHEN MY SUNROOF IS CLOSE.
NHTSA complaint #11353119 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
HELLO, JUST REPORTING THAT MY BACKUP CAMERA SUDDENLY STOPPED WORKING YESTERDAY. IT SAYS, BACKUP CAMERA UNAVAILABLE RIGHT NOW. I REALLY DEPEND ON THAT THING WEN BACKING UP!
NHTSA complaint #11307090 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
KNOCK SENSOR
NHTSA complaint #11210746 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE 2.0T TSI ENGINE WAS MADE WITH A FAULTY TIMING CHAIN TENSIONER WHICH WILL FAIL AND CAUSE THE TIMING CHAIN TO BREAK CAUSING IMMEDIATE CATASTROPHIC ENGINE DAMAGE PUTTING THE DRIVER AND OCCUPANTS IN DANGER BECAUSE OF LOSS OF POWER AND DIFFICULTY STEERING. I AM EXTREMELY BLESSED THAT I NOTICED THE CAR WAS ACTING FUNNY AND EXITED OFF THE HIGHWAY. IT'S RIDICULOUS TO ME HOW THE TIMING CHAIN COULD CAUSE THAT MUCH DAMAGE TO THE ENGINE. THE ENGINE OBVIOUSLY HAS BEEN CREATED WITH A FAULTY DESIGN, SO NOW I'M EXPECTED TO PAY TO REPLACE A FAULTY ENGINE WITH ANOTHER FAULTY ENGINE. IT'S EXTREMELY UPSETTING THAT AFTER I SENT MY VEHICLE IN FOR ISSUES WITH A RECALL, FUEL PUMP, THAT MY VEHICLE WOULD JUST SELF DESTRUCT LIKE THIS
NHTSA complaint #11194810 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS LEAVING THE STORE WHEN I NOTICED MY VEHICULAR WOULDN'T GO OVER 30 MPH. I PULLED INTO ANOTHER STORE TO ASSESS THE SITUATION. WHEN I TURNED MY CAR BACK ON AND WAS ATTEMPTING TO LEAVE MY CAR STOPPED WORKING. I HAD IT TOWED TO THE SHOP AND THEY ADVISED ME TO CALL VOLKSWAGEN BECAUSE THIS ISSUES WAS LIKELY COVERED UNDER A WARRANTY. I CALLED VOLKESWAGEN AND THEY SAID MY WARRANTY WOULD COVER IT UP TO 120K MILES AND TO TAKE IT TO THE LOCAL DEALERSHIP. I HAD THE CAR TOWED AGAIN TO THE DEALERSHIP AND THEY INFORMED ME THAT THE TIMING CHAIN WAS BROKEN AND THEY SAID MY WARRANTY JUST EXPIRED AT 100K MILES. MY CAR HAS 108K MILES. AFTER DOING A LOT OF RESEARCH I FOUND THIS TO BE A FREQUENT PROBLEM WITH THIS MANUFACTURE. I ALSO FOUND THAT THERE WAS ALREADY A CLASS ACTION LAWSUIT BUT MY VEHICLE WASN'T IN THE PERAMITERS BECAUSE OF THE MILEAGE (ENDS AT 100K). I NEVER RECEIVED NOTICE OF THE RECALL OR I WOULD HAVE TAKEN IT IN TO GET LOOKED AT BEFORE THE 100K MIKE CUTOFF. BECAUSE THEY SAID THIS WASN'T COVERED IN THE WARRANTY, I LOOKED INTO BUYING ANOTHER CAR FROM THEM. THEY INFORMED ME THAT THEY COULD GIVE ME $250 FOR MY VEHICLE. NOW I KNOW VOLKSWAGEN IS TRYING TO AVOID PAYING FOR THIS BECAUSE THEY KNOW THEY CAN MAKE MONEY.
NHTSA complaint #11191490 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHEN VEHICLE IS IN MOTION THERE HAS BEEN MULTIPLE TIMES I CAME CLOSE TO GETTING IN AN ACCIDENT DUE TO BEING UNABLE TO USE MY HORN. MY HORN AND CONTROLS NOT WORK DUE TO THE CLOCK SPRING HARNESS. THE VW CLOCK SPRING WARRANTY WILL NOT COVER THE FIX DUE TO MY AIRBAG LIGHT NOT BEING ON YET. MY HORN NOT WORKING ALONE IS A SAFETY ISSUE AND THEY REFUSE TO SEE IT THAT WAY.
NHTSA complaint #11163294 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
HOOD LATCH PREVENTS HOOD FROM OPENING. VW KNOWS THIS PROBLEM IS A MANUFACTURING DEFECT AND THEY REFUSE TO REPAIR IT WITHOUT A CHARGE OF $250 INCLUDING THE PART. THE COOLING SYSTEM HAS A ERROR LIGHT GLOWING WHEN THERE IS NO PROBLEM. THE WARNING SYSTEM SHOWS VARIOUS PARTS AS MALFUNCTRONING BUT APPEARS THE DIAGNOSTIC MODULE IS AT FAULT.
NHTSA complaint #11141459 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
VEHICLE WAS SERVICED AT 180K BY VW DEALERSHIP; A PREMIUM SERVICE WAS SELECTED; ENGINE LIGHT CAME ON AS I WAS TAKING IT IN; THE VEHICLE PREVIOUSLY DID TURN OFF WHILE ON THE HIGHWAY ON ITS OWN WHICH THEN NEEDED TO BE RESTARTED. THE CAR JERKED AS IF MY SPARK PLUGS WERE HAVING ISSUES. HAVE HAD TO CHANGE SPARK PLUGS FREQUENTLY COMPARED TO NORMAL WEAR AND TEAR. I WAS TOLD IT WAS THE AIR/CAM SENSOR (AS A RECOMMENDATION FROM THE DEALERSHIP) THE CAR HAD BEEN RUNNING SLUGGISH BUT NORMAL PRIOR TO IT GETTING SERVICED. THE CAR WAS READY FOR PICK UP AND ENGINE LIGHT WAS CLEARED. CAR WAS DRIVEN ABOUT 35MI FROM DEALERSHIP TO PLACE OF RESIDENCE. CAR PERFORMED NORMAL. NEXT DAY WENT TO TURN ON THE VEHICLE AND IT WOULD NOT START. IT DID START LONG ENOUGH THAT I COULD USE MY OWN CODE READER THE VEHICLE HAD 15 ERRORS ACCORDING TO THE READER. I LET THE CAR SIT FOR A MONTH BEFORE I COULD TOW IT TO THE DEALERSHIP WHERE IT WAS SERVICED. VW IS NOW SAYING THEY DON'T KNOW WHAT IS WRONG WITH THE VEHICLE. CAMSHAFT IS WHAT THEY ARE LOOKING AT . ANOTHER POSSIBILITY VW EXPLAINS IS MASSIVE ENGINE FAILURE.
NHTSA complaint #11133016 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE REAR VIEW CAMERA IMAGE IN THIS CAR'S RADIO (MODEL RNS-510) COMES ON EXTREMELY SLOWLY. IF THE CAR HAS NOT BEEN USED FOR MORE THAN 30 MINS, MOSTLY LIKELY IT WILL TAKE 30 SECONDS FOR THE REAR VIEW CAMERA IMAGE TO SHOW UP ON THE SCREEN, RENDERING THE REAR VIEW CAMERA MOSTLY USELESS. WE HAVE MANY KIDS IN OUR AREA, THIS IS NOT SAFE. I CHECKED THE INTERNET, THERE ARE TONS OF COMPLAINS FROM OTHER DRIVERS ABOUT THIS RADIO FOR THIS ISSUE. VW IS DOING NOTHING ABOUT IT. THIS RADIO NEEDS A FIRMWARE UPDATE TO ADDRESS THIS ISSUE.
NHTSA complaint #11129414 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
BACK UP CAMERA DOES NOT DEPLOY (INTERMITTENT) AFTER USE, THE BACK UP CAMERA WILL OCCASIONALLY DISPLAY "PARK PILOT IS CURRENTLY NOT AVAILABLE". MY VEHICLE IS NOT EQUIPPED WITH THE PARK PILOT OPTION.THIS DISABLES THE BACK UP CAMERA UNTIL THE VEHICLE IS TURNED OFF COMPLETELY AND THE SYSTEM IS RESET. I BELIEVE THIS CREATES A SAFETY HAZARD, AS THE FUNCTIONALITY OF THE CAMERA MAY NOT BE AVAILABLE DURING A STREET MANEUVER, SUCH AS PARALLEL PARKING WHEN THE SYSTEM IS UNUSABLE THE FAULT IS INTERMITTENT AND DOES NOT APPEAR TO FOLLOW ANY PATTERN. OTHER THAN OCCURRING AFTER USING THE CAMERA TO REVERSE.
NHTSA complaint #11115099 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MECHATRONIC UNIT VEHICLE IN MOTION ON CITY STREET DRIVING APPROXIMATELY 40 MPH SEEMED AS THOUGH CAR DROPPED GEAR, AUTOMATICALLY DROPPED TO 10MPH, TRIED TO ACCELERATE, BUT ENGINE REVVED AND WOULDN'T INCREASE SPEED. CHECK ENGINE LIGHT APPEARED AND D (FOR DRIVE) BEGAN FLASHING ON SCREEN, PULLED OVER, SHUT CAR OFF AND WAITED. WAS ABLE TO RESTART AND DRIVE 2BLICKS TO DEALERSHIP WITH D LIGHT STILL FLASHING. DEALERSHIP RECREATED ISSUE AND DIAGNOSED THE MECHATRONIC UNIT WHICH HAD PREVIOUSLY BEEN RECALLED ON OTHER DSG TRANSMISSIONS IN THE PAST. (2007-2009) WAS TOLD MY CAR WAS MANUFACTURED JUNE OF 2009, BUT THAT MODEL HADN'T BEEN RECALLED. THIS COULD HAVE KILLED ME IF I WAS ON THE INTERSTATE DRIVING FASTER. I AM CONCERNED FOR OTHERS SAFETY IF THE CAR CAN JUST STALL OUT WHILE IN MOTION. CAR HAS 112,000 MILES, BUT THE TRANSMISSION ONLY HAS 80K
NHTSA complaint #11114984 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
SOMETHING IN THE FRONT LEFT WHEN I GET SPEED OVER 55 MILES
NHTSA complaint #11102927 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM THE FUEL PUMP ISSUES.
NHTSA complaint #11102476 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE TRUNK STOPPED WORKING ALONG WITH THE FOG LIGHTS AND REVERSE LIGHTS ON THE TRUNK. IT APPEARS TO HAVE BEEN HAPPENING MANY CC AND IS A MANUFACTURING DESIGN IS FAULTY. HOPING THAT OTHER ARE REPORTING THE FLAW TOO.
NHTSA complaint #11098726 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FAULTY CLOCK SPRING CAUSING HORN AND STEERING WHEEL CONTROLS NOT TO WORK. THE MAIN CONCERN IS THE FACT THAT MY HORN NEVER WORKS. WHEN IN DAILY TRAFFIC WHERE I AM CONSTANTLY HAVING TO HONK MY HORN TO PREVENT SOMEONE FROM HITTING ME, MY LIFE IS AT RISK WITH THIS WELL KNOWN VW ISSUE.
NHTSA complaint #11088440 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I JUST RECENTLY BOUGHT MY VERY 1ST. USED 2010 VOLKSWAGEN CC. AFTER I BOUGHT IT, I REALIZED THAT THE MASTER WINDOW SWITCH ON THE DRIVERS SIDE DOESN'T WORK. THE CAR IS SHOWING ONLY 45,000 MILES ON IT. SO I WOULD HAVE TO REACH OVER TO THE PASSENGER SIDE DOOR, TO GET THE WINDOW TO ROLL UP. ALSO, MY HEATER ISN'T WORKING. I HEAR THE FAN RUNNING AT DIFFERENT SPEEDS, BUT ONLY COOLAIR COMING OUT. ON TOP OF THAT, THE FABRIC ON THE HEADLINER IS COMING DOWN. I FOUND OUT THAT IN ORDER TO REPLACE THE HEADLINER, YOU HAVE TO GET THE FRONT WINDSHIELD REMOVED TO GET THE HEADLINER OUT. RIDICULOUS! CAR MANUFACTURERS HAVE BEEN AROUND FOR MANY YEARS. CAR HAVE GOT FASTER AND SAFER THROUGHOUT THE YEARS, BUT THE HEADLINERS STILL FALL DOWN. IT'S NOT ACCEPTABLE! USE BETTER ADHESIVE, BETTER MATERIAL. TAKE MORE PRIDE IN YOUR PRODUCT.
NHTSA complaint #11084292 — an unverified report by a vehicle owner.