FaultScore

FaultScore report

2016 Volkswagen E-Golf problems

Owners have filed 30 complaints about the 2016 Volkswagen E-Golf with NHTSA between 2015 and 2023. The largest single group is the electrical system.

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

30

Complaints

0

Crashes reported

0

Fires reported

1

Injuries reported

1,500 mi

Median mileage at failure

Half of reported failures happened before this

81%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

How 2016 compares with every other Volkswagen E-Golf

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Volkswagen E-Golf

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 2,248 miles

Other & Unspecified 5 16.7%

Median failure at 500 miles

Engine & Cooling 5 16.7%

Median failure at 600 miles

Fuel & Propulsion 2 6.7%

Median failure at 2,248 miles

Acceleration & Cruise Control 2 6.7%

Median failure at 39,640 miles

Steering 2 6.7%

Median failure at 40,624 miles

Transmission & Drivetrain 2 6.7%

Median failure at 5,150 miles

Stability & Traction Control 1 3.3%

Median failure at 280 miles

Brakes 1 3.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 8 38.1%
1,000 – 9,999 miles 8 38.1%
25,000 – 49,999 miles 2 9.5%
75,000 – 99,999 miles 3 14.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2015 peak 5 Oct 2023

NHTSA investigations into the 2016 Volkswagen E-Golf

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22005 Opened 27 Jan 2023 Closed 7 Aug 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...

Recalls on the 2016 Volkswagen E-Golf

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

22V543000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.

Risk: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.

18V329000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

16V955000

SEAT BELTS:PRETENSIONER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Risk: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

16V464000

LATCHES/LOCKS/LINKAGES

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.

Risk: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

16V138000

ENGINE AND ENGINE COOLING:ENGINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.

Risk: An unexpected vehicle shutdown can increase the risk of a crash.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 28,630 miles Reno, NV 1 injured

UNKNOWN OR OTHER

METAL TRIM AROUND CENTER CONSOLE AND STEERING WHEEL HAS SHARP EDGES AND CAN CUT HANDS WITHOUT WARNING. MY TRIM WAS NOT BENT UNTIL AFTER IT WAS CAUGHT ON MY HAND AND SLICED MY FINGER IN TWO PLACES.

NHTSA complaint #11204825 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Baltimore, MD

SERVICE BRAKES

The regenerative braking system on my car shut off for about half a second before re engaging automatically. I was slowing down at a red light and had a car in front of me. As I applied the brakes, I hit a bump in the road and the brakes completely stopped working, causing me to almost hit the car in front of me. I do not believe that this issue is known among these vehicles, and I don't know if it has been confirmed by a dealer or testing lab. There were no warning signs for this event, the brakes just shut off for half a second.

NHTSA complaint #11551421 — an unverified report by a vehicle owner.

Westford, MA

ELECTRICAL SYSTEM

While the vehicle is attached to A/C power for charging, the forced air heating system does not warm the car. This can leave the occupants without heat for an extended period of time while charging in a remote location which could be life threatening. There used to be a "work around" using CarNET functions for this car, but that service has been discontinued for the 2016 model year. It should also be noted that other battery electric vehicles allow heating and cooling while plugged in to A/C power.

NHTSA complaint #11494331 — an unverified report by a vehicle owner.

Costa Mesa, CA

ELECTRICAL SYSTEM

Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.

NHTSA complaint #11489309 — an unverified report by a vehicle owner.

Costa Mesa, CA

ENGINE

Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.

NHTSA complaint #11489309 — an unverified report by a vehicle owner.

Costa Mesa, CA

FUEL/PROPULSION SYSTEM

Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.

NHTSA complaint #11489309 — an unverified report by a vehicle owner.

at 43,000 miles Culver City, CA

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY

The contact owns a 2016 Volkswagen E-Golf. The contact stated that while charging the vehicle with the level 3 charger, the female connector on the vehicle became loosened due to a failure with the 4 tabs holding the connector in place on the vehicle. The level 3 charger loosened and exposed the plug with live current going to the part. The contact stated that he smelled a burnt electrical odor and the charger was now inoperable. The contact had taken the vehicle to a local dealer however, there were no trained technicians available to fix the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.

NHTSA complaint #11468478 — an unverified report by a vehicle owner.

at 79,000 miles Charlotte, NC

VEHICLE SPEED CONTROL

I WAS DRIVING DOWN THE ROAD AND THE CAR HALTED ALL OF A SUDDEN. AN ERROR APPEARED ON THE DASHBOARD THAT SAID ELECTRIC FAILURE. STOP. LUCKILY NO CARS WERE BEHIND ME OR IT WOULD HAVE BEEN AN ACCIDENT. THE CAR WOULD NOT START BACK UP FOR 30-40 MINUTES.

NHTSA complaint #11375152 — an unverified report by a vehicle owner.

at 79,000 miles Charlotte, NC

STEERING

I WAS DRIVING DOWN THE ROAD AND THE CAR HALTED ALL OF A SUDDEN. AN ERROR APPEARED ON THE DASHBOARD THAT SAID ELECTRIC FAILURE. STOP. LUCKILY NO CARS WERE BEHIND ME OR IT WOULD HAVE BEEN AN ACCIDENT. THE CAR WOULD NOT START BACK UP FOR 30-40 MINUTES.

NHTSA complaint #11375152 — an unverified report by a vehicle owner.

at 79,000 miles Charlotte, NC

ELECTRICAL SYSTEM

I WAS DRIVING DOWN THE ROAD AND THE CAR HALTED ALL OF A SUDDEN. AN ERROR APPEARED ON THE DASHBOARD THAT SAID ELECTRIC FAILURE. STOP. LUCKILY NO CARS WERE BEHIND ME OR IT WOULD HAVE BEEN AN ACCIDENT. THE CAR WOULD NOT START BACK UP FOR 30-40 MINUTES.

NHTSA complaint #11375152 — an unverified report by a vehicle owner.

at 500 miles Marion, SC

UNKNOWN OR OTHER

THE DROP DOWN V-CLAMP ON THE EXHAUST SYSTEM AT THE ENGINE CAME LOSE. THE SCREW THAT IS TO SECURE THIS CLAMP DOES NOT FUNCTION PROPERLY AND WILL NOT STAY IN PLACE TO KEEP THE CLAMP TIGHT ALLOWING THE EXHAUST TO COME INTO THE CABIN OF THE AUTOMOBILE. I DROVE AROUND WITH THE WINDOWS DOWN FOR TWO (2) WEEKS PRIOR TO MY HUSBAND FINDING THE ISSUE. HE HAS FINALLY REPLACED THE SCREW WITH ANOTHER SCREW AND A LOCK NUT IN ORDER TO KEEP IT CLOSED. FIRST THIS WAS A UNUSUAL NOISE, THEN A SMELL OF EXHAUST AND THEN, MY EYES WERE BURNING AND RUNNING WATER. AND YOU COULD NOT BREATH. I CHECKED ONLINE AND THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS CAR. I AM SHOCKED THERE IS NOT A RECALL. I WISH I COULD GIVE THIS CAR BACK AS I FEEL I COULD HAVE DIED IN THAT CAR.

NHTSA complaint #11307180 — an unverified report by a vehicle owner.

at 500 miles Marion, SC

ENGINE

THE DROP DOWN V-CLAMP ON THE EXHAUST SYSTEM AT THE ENGINE CAME LOSE. THE SCREW THAT IS TO SECURE THIS CLAMP DOES NOT FUNCTION PROPERLY AND WILL NOT STAY IN PLACE TO KEEP THE CLAMP TIGHT ALLOWING THE EXHAUST TO COME INTO THE CABIN OF THE AUTOMOBILE. I DROVE AROUND WITH THE WINDOWS DOWN FOR TWO (2) WEEKS PRIOR TO MY HUSBAND FINDING THE ISSUE. HE HAS FINALLY REPLACED THE SCREW WITH ANOTHER SCREW AND A LOCK NUT IN ORDER TO KEEP IT CLOSED. FIRST THIS WAS A UNUSUAL NOISE, THEN A SMELL OF EXHAUST AND THEN, MY EYES WERE BURNING AND RUNNING WATER. AND YOU COULD NOT BREATH. I CHECKED ONLINE AND THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS CAR. I AM SHOCKED THERE IS NOT A RECALL. I WISH I COULD GIVE THIS CAR BACK AS I FEEL I COULD HAVE DIED IN THAT CAR.

NHTSA complaint #11307180 — an unverified report by a vehicle owner.

at 28,630 miles Reno, NV 1 injured

UNKNOWN OR OTHER

METAL TRIM AROUND CENTER CONSOLE AND STEERING WHEEL HAS SHARP EDGES AND CAN CUT HANDS WITHOUT WARNING. MY TRIM WAS NOT BENT UNTIL AFTER IT WAS CAUGHT ON MY HAND AND SLICED MY FINGER IN TWO PLACES.

NHTSA complaint #11204825 — an unverified report by a vehicle owner.

at 9,700 miles Sunnyvale, CA

POWER TRAIN

WHILE CHARGING THE CAR, AN ELECTRIC COMPONENT FAILED AND THE CARD GOT DISABLED AND WOULD NOT START ANYMORE. IT ALSO STOPPED CHARGING. THE CAR WAS THEN TOWED AWAY FROM CHARGING STATION TO THE NEAREST DEALERSHIP.

NHTSA complaint #11166367 — an unverified report by a vehicle owner.

at 9,700 miles Sunnyvale, CA

ELECTRICAL SYSTEM

WHILE CHARGING THE CAR, AN ELECTRIC COMPONENT FAILED AND THE CARD GOT DISABLED AND WOULD NOT START ANYMORE. IT ALSO STOPPED CHARGING. THE CAR WAS THEN TOWED AWAY FROM CHARGING STATION TO THE NEAREST DEALERSHIP.

NHTSA complaint #11166367 — an unverified report by a vehicle owner.

Spokane Valley, WA

UNKNOWN OR OTHER

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN E-GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V329000 (UNKNOWN OR OTHER). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION (8201 EAST SPRAGUE AVE, SPOKANE, WA 99212, 866-483-4544) AND WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT REPURCHASE THE VEHICLE. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #11151854 — an unverified report by a vehicle owner.

Spokane, WA

UNKNOWN OR OTHER

WE WERE LIED TO BY THE DEALER ABOUT THE CARS HISTORY. WITH THIS CURRENT RECALL ON THE CAR, THE MAJOR REPAIR WE JUST HAD, THE FACT THAT VW DOESN'T HAVE TECHS IN THE AREA LIMITING OUR REPAIR ABILITY, AND THE FACT THAT ANY REPAIRS REQUIRE VW TO SEND IN TECHS TO THE AREA, PROLONGING THE TIME WITHOUT THE CAR, I ASKED VW TO DO A BUY BACK AS THERE IS NO FIX FOR THE RECALL. VW REFUSED TO BUY THE CAR BACK.

NHTSA complaint #11115450 — an unverified report by a vehicle owner.

at 600 miles SAN Jose, CA

POWER TRAIN

WITHOUT WARNING THE CAR DIED IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING. THE ENGINE WOULD NOT RESTART AND THE CAR HAD TO BE TOWED.

NHTSA complaint #10967595 — an unverified report by a vehicle owner.

at 600 miles SAN Jose, CA

ENGINE

WITHOUT WARNING THE CAR DIED IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING. THE ENGINE WOULD NOT RESTART AND THE CAR HAD TO BE TOWED.

NHTSA complaint #10967595 — an unverified report by a vehicle owner.

at 200 miles Fremont, CA

UNKNOWN OR OTHER

ENGINE TURNS OFF AND CAR BRAKES TO AN ABRUPT STOP WHILE DRIVING IF "START ENGINE START" BUTTON IS PRESSED BY USER ERROR INSTEAD OF THE ADJACENT "MODE" BUTTON USED TO SELECT EITHER "NORMAL", "ECO", OR "ECO+" ENERGY LEVELS. 1. WHILE DRIVING AT LOW SPEED BOTH TIMES I HAVE TURNED OFF THE CAR WHILE IN MOTION ONCE PRIOR TO MAKING A LEFT TURN AND THEN THE SECOND TIME IN THE MIDDLE OF AN INTERSECTION WHICH WERE BOTH DANGEROUS SITUATIONS BUT THERE WAS NO ACCIDENT. 2. THE CAR ALWAYS STARTS IN NORMAL MODE SO IF ONE IS LOW ON RANGE AS I WAS BOTH TIMES, WHENEVER THE CAR IS RESTARTED ONE MUST MANUALLY SWITCH BACK TO ECO OR ECO+. IF YOU HAVE ALREADY JUST STARTED DRIVING YOU MIGHT REALIZE THE NEED TO CHANGE MODES TO ECO FROM NORMAL FOR EXAMPLE WHILE IN MOTION. FOR SAFETY, I KEEP MY EYES ON THE ROAD SO REACHED DOWN TO WHERE I THOUGHT THE MODE BUTTON WAS AND INSTEAD PRESSED START ENGINE STOP BUTTON WHICH DRAMATICALLY TURNS OFF THE CAR. IT DOES NOT COAST, BUT COMES TO AN IMMEDIATE STOP. 3. THE VEHICLE MANUAL HAS A WARNING ON PAGE 210 TO NOT TURN OFF THE CAR IN MOTION WHICH IS STATING THE OBVIOUS BUT MANUALS DO NOT PREVENT HUMAN ERROR AND I AM NOT THE FIRST PERSON TO DO THIS SINCE HAVE FOUND AN ENTIRE THREAD ABOUT THIS ON THE MYVWEGOLF.COM FORUM. 4. THE SOLUTION SHOULD BE A STRAIGHTFORWARD VEHICLE SOFTWARE UPDATE THAT WILL LOCKOUT THE START ENGINE STOP BUTTON COMPLETELY WHILE THE CAR IS IN MOTION, IN "DRIVE", "B", OR "R" GEAR SELECTOR POSITIONS. 5. IN THE MEANTIME TO A RESOLUTION TO THIS SAFETY ISSUE, I WILL BE PLACING A RIGID ROUND PLASTIC BUTTON OVER THE START ENGINE STOP BUTTON ATTACHED WITH VELCRO TO PREVENT THIS FROM HAPPENING AGAIN BY MISTAKE. 6. I HAVE REPORTED THIS SAFETY COMPLAINT TO VW CARE VIA CHAT AND THE TRANSCRIPT IS AVAILABLE ON REQUEST. 7. A PHOTO OF THE ADJACENT BUTTONS IS SUBMITTED.

NHTSA complaint #10910271 — an unverified report by a vehicle owner.

LOS Angeles, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN E-GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V138000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY COULD NOT PERFORM THE RECALL ON ELECTRIC VEHICLES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD HAVE TO DRIVE THE VEHICLE TO ANOTHER STATE TO GET THE RECALL PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10853253 — an unverified report by a vehicle owner.

LOS Angeles, CA

ENGINE

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN E-GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V138000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY COULD NOT PERFORM THE RECALL ON ELECTRIC VEHICLES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD HAVE TO DRIVE THE VEHICLE TO ANOTHER STATE TO GET THE RECALL PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10853253 — an unverified report by a vehicle owner.

at 1,500 miles Campbell, CA

ELECTRICAL SYSTEM

I WAS DRIVING BACK FROM WORK AFTER CHARGING 100%. AFTER I DROVE FOR ABOUT 10 MILES ON AN EXPRESSWAY (LAWRENCE), I STOPPED AT THE SIGNAL LIGHT. AFTER THE SIGNAL TURNED GREEN, I ACCELERATED THE CAR. IMMEDIATELY, ALARMS WENT OFF AND SAID ELECTRIC FAILURE. "ELECTRICAL SYSTEM FAILURE: STOP!". I STOPPED AND RESTARTED THE CAR. AGAIN THE SAME ERROR. IMMEDIATELY, I TURNED ON THE FLASH LIGHTS. CAR DIDNT MOVE AND CARDS BEHIND ME WERE HONKING THE HORN. I CALLED 911 AND POLICE CAME AND SAVED ME DRAGGING THE CAR TO THE SHOULDER. I COULDNT EVEN GET DOWN THE CAR DUE TO SAFETY CONCERNS AND CARS GOING AT 50MPH. I CALLED EGOLF EMERGENCY ROAD SERVICE. THEY CAME AFTER AN HOUR AND TOWED THE CAR TO VOLKSWAGON CENTER. CAR IS BRAND NEW WITH ONLY 1500 MILES. ON FURTHER INVESTIGATION. VOLKSWAGO SERVICE REP CALLED ME AND TOLD THAT THE 12 V BATTERY IS FAULTY AND IT WILL TAKE 6 WEEKS TO REPLACE. ONE OF MY FRIENDS ALSO HAD THE SAME BATTERY ISSUE IN DEC 2015 AND HE ALSO HAD THE SAME ISSUE WITH 12 V BATTERY ISSUE. I AM VERY CONCERNED AT THIS POINT THAT I DON'T WANT TO DRIVE ON EGOLF. ONE OF MY FRIENDS

NHTSA complaint #10846369 — an unverified report by a vehicle owner.

at 2,248 miles Pleasant Hill, CA

STEERING

I PULLED OUT OF MY OFFICE PARKING LOT AND AS I WAS TRYING TO CROSS INTO TRAFFIC GOING LEFT, MY CAR DIED, INSTRUMENT PANEL LIGHT UP LIKE A CHRISTMAS TREE, WITH A CAR HEADING MY WAY. BY LUCK I KNOCKED IT INTO NEUTRAL AND HAD ENOUGH MOMENTUM TO GET OUT OF THE WAY. BARELY ESCAPING AN ACCIDENT. AT ANY MOMENT IN THE FUTURE, I COULD SEE THIS ERROR AGAIN: "ELECTRICAL SYSTEM FAILURE: STOP!", WHICH KILLS THE MOTOR, AND MEANS NO BRAKE OR STEERING ASSISTANCE SYSTEM (POWER STEERING), AIRBAG, SAFETY BELT PRETENSIONER, AND OTHER VEHICLE SAFETY FEATURES.

NHTSA complaint #10838686 — an unverified report by a vehicle owner.

at 2,248 miles Pleasant Hill, CA

ELECTRICAL SYSTEM

I PULLED OUT OF MY OFFICE PARKING LOT AND AS I WAS TRYING TO CROSS INTO TRAFFIC GOING LEFT, MY CAR DIED, INSTRUMENT PANEL LIGHT UP LIKE A CHRISTMAS TREE, WITH A CAR HEADING MY WAY. BY LUCK I KNOCKED IT INTO NEUTRAL AND HAD ENOUGH MOMENTUM TO GET OUT OF THE WAY. BARELY ESCAPING AN ACCIDENT. AT ANY MOMENT IN THE FUTURE, I COULD SEE THIS ERROR AGAIN: "ELECTRICAL SYSTEM FAILURE: STOP!", WHICH KILLS THE MOTOR, AND MEANS NO BRAKE OR STEERING ASSISTANCE SYSTEM (POWER STEERING), AIRBAG, SAFETY BELT PRETENSIONER, AND OTHER VEHICLE SAFETY FEATURES.

NHTSA complaint #10838686 — an unverified report by a vehicle owner.

at 2,248 miles Pleasant Hill, CA

FUEL/PROPULSION SYSTEM

I PULLED OUT OF MY OFFICE PARKING LOT AND AS I WAS TRYING TO CROSS INTO TRAFFIC GOING LEFT, MY CAR DIED, INSTRUMENT PANEL LIGHT UP LIKE A CHRISTMAS TREE, WITH A CAR HEADING MY WAY. BY LUCK I KNOCKED IT INTO NEUTRAL AND HAD ENOUGH MOMENTUM TO GET OUT OF THE WAY. BARELY ESCAPING AN ACCIDENT. AT ANY MOMENT IN THE FUTURE, I COULD SEE THIS ERROR AGAIN: "ELECTRICAL SYSTEM FAILURE: STOP!", WHICH KILLS THE MOTOR, AND MEANS NO BRAKE OR STEERING ASSISTANCE SYSTEM (POWER STEERING), AIRBAG, SAFETY BELT PRETENSIONER, AND OTHER VEHICLE SAFETY FEATURES.

NHTSA complaint #10838686 — an unverified report by a vehicle owner.