Owners have filed 54 complaints
about the 2007 Volkswagen EOS with NHTSA between 2007 and 2024.
The largest single group is the airbags.
Across this model's run it ranks 4 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Volkswagen EOS. 50 means typical for this
model; 100 means roughly double.
Severity — 67
13% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 54
31% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
25.7%
1,000 – 9,999 miles
25.7%
10,000 – 24,999 miles
38.6%
25,000 – 49,999 miles
1028.6%
50,000 – 74,999 miles
514.3%
75,000 – 99,999 miles
514.3%
100,000 – 149,999 miles
617.1%
150,000+ miles
25.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2007 Volkswagen Eos Convertible w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2007peak 8Oct 2024
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Kannapolis, NCCrash1 injured
SEAT BELTS
I BROUGHT A VOLKSWAGEN EOS 2007 AND WAS NOT AWARE OF THE AIRBAG LIGHT BEING DEFAULT LIGHT CAME ON WHEN I HIT A SPEEDBUMP. TOOK TO VOLKSWAGEN DEALERSHIP AND I WAS I HAD PAY TO GET FIXED I DIDNOT FEEL THAT WAS MY RESPONSIBILITY BECAUSE IT IS A SAFETY ISSUE THAT THEY SHOULD HAVE CORRECTED OR RECALL. I WAS ON MY WAY TO WORK THAT MORNING AND I TOTAL MY CAR AND I WAS TOLD THAT I WAS DRIVING ON WRONG SIDE OF THE ROAD AND EVERYTHING DONOT REMEMBER NOTHING. I HAD CHEST PAIN FOR OVER A MONTH. I CONTACTED VOLKSWAGEN AND THEY SEND A ENGINEER TO LOOK AT THE CAR BUT THE ENGINEER NEVER CONTACTED ME AS TO HOW THE ACCIDENT HAPPEN. I READ HIS REPORT HE LIE SAYING IT WAS A WEAK BATTERY AS I SAID TOOK TO VOLKSWAGEN DEALERSHIP AND THAT WAS NOT THE PROBLEM. I ALSO TALK TO A MECHANIC THAT WORK ON CARS STATED THAT IF THE AIRBAG LIGHT IS ON THE AIRBAG SHOULD NOT HAVE DEPLOYED BUT IT DID. THIS IS MY FIRST TIME PURCHASING A VOLKSWAGEN AND I PAID CASH FOR 20,000 AND I AM OUT OF MY MONEY. THEY TREATED ME LIKE I WAS STUPID AND VERY RUDE I WAS TOLD THAT THERE WAS ONE ELSE IN THE COMPANY I COULD TALK TO. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESS.
NHTSA complaint #10607006 — an unverified report by a vehicle owner.
Kannapolis, NCCrash1 injured
AIR BAGS
I BROUGHT A VOLKSWAGEN EOS 2007 AND WAS NOT AWARE OF THE AIRBAG LIGHT BEING DEFAULT LIGHT CAME ON WHEN I HIT A SPEEDBUMP. TOOK TO VOLKSWAGEN DEALERSHIP AND I WAS I HAD PAY TO GET FIXED I DIDNOT FEEL THAT WAS MY RESPONSIBILITY BECAUSE IT IS A SAFETY ISSUE THAT THEY SHOULD HAVE CORRECTED OR RECALL. I WAS ON MY WAY TO WORK THAT MORNING AND I TOTAL MY CAR AND I WAS TOLD THAT I WAS DRIVING ON WRONG SIDE OF THE ROAD AND EVERYTHING DONOT REMEMBER NOTHING. I HAD CHEST PAIN FOR OVER A MONTH. I CONTACTED VOLKSWAGEN AND THEY SEND A ENGINEER TO LOOK AT THE CAR BUT THE ENGINEER NEVER CONTACTED ME AS TO HOW THE ACCIDENT HAPPEN. I READ HIS REPORT HE LIE SAYING IT WAS A WEAK BATTERY AS I SAID TOOK TO VOLKSWAGEN DEALERSHIP AND THAT WAS NOT THE PROBLEM. I ALSO TALK TO A MECHANIC THAT WORK ON CARS STATED THAT IF THE AIRBAG LIGHT IS ON THE AIRBAG SHOULD NOT HAVE DEPLOYED BUT IT DID. THIS IS MY FIRST TIME PURCHASING A VOLKSWAGEN AND I PAID CASH FOR 20,000 AND I AM OUT OF MY MONEY. THEY TREATED ME LIKE I WAS STUPID AND VERY RUDE I WAS TOLD THAT THERE WAS ONE ELSE IN THE COMPANY I COULD TALK TO. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESS.
NHTSA complaint #10607006 — an unverified report by a vehicle owner.
at 45 milesKannapolis, NCCrash
AIR BAGS
MY CAR HAS HAD ISSUE WITH AIRBAG LIGHTS COMING ON I JUST PURCHASE THIS CAR 12/31/2012 PAID CASH FOR IT. THIS IS ON THEIR WEBSITE. I WAS DRIVING ON DEC 28,2013 ON MY WAY TO WORK WHEN I CRASHED MY CAR. I DONOT REMEMBER THE ACCIDENT AT ALL BECAUSE I WAS KNOCK OUT. I WAS TOLD THAT I WAS DRIVING ON THE WRONG SIDE OF THE RODE. MY AIRBAG LIGHT CAME ON WHEN I HIT A SPEED BUMP. TOOK IT TO A VOLKSWAGEN DEALERSHIP AND WAS TOLD I WOULD NEED TO PAY TO GET IT FIXED. THIS IS A SAFETY ISSUE AN THEY GOING TO TELL ME IT IS MY FAULT WHICH I THINK IS A LIE. I REALLY NEED YOU GUYS TO BEND YOUR ENGINEER TO CHECK OUT THE BLACK BOX.I AM BEST TO BE ALIVE MY CHILDREN AND GRANDCHILDREN COULD HAVE BEEN WITHOUT A ME BUT I HAD A ANGEL LOOKING OVER ME. THE CLAIM NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10561023 — an unverified report by a vehicle owner.
at 42,000 milesOcean Springs, MSCrash
AIR BAGS:SIDE/WINDOW
TL*-THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH. SUDDENLY, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE VEHICLE. THE SIDE AIR BAG SYSTEM FAILED TO DEPLOY WITH THE IMPACT. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 42,000. UPDATED 5/20/2010 *CN UPDATED 09/23/10
NHTSA complaint #10320284 — an unverified report by a vehicle owner.
Tuckerton, NJCrash
UNKNOWN OR OTHER
I BOUGHT A BRAND NEW VOLKSWAGEN EOS 2007 ON DECEMBER 26, 2006 FROM ATLANTIC VOLKSWAGEN IN PLEASANTVILLE, NEW JERSEY. ON MAY 25, 2006, I WAS SITTING AT A CORNER WAITING TO TURN LEFT. A LARGE ICE TRUCK CAME AROUND THE CORNER TOO FAST AND TIPPED ON TWO WHEELS AND FELL ONTO MY VEHICLE WHILE I WAS INSIDE. THE ICE TRUCK'S INSURANCE COMPANY SENT AN ADJUSTER OUT TO ASSESS THE DAMAGES. THE INSURANCE COMPANY DECIDED TO HAVE THE DAMAGES FIXED INSTEAD OF TOTALING THE VEHICLE ON THE SPOT. SINCE THEN, THE VEHICLE HAS BEEN IN THE AUTO REPAIR SHOP AND IT IS NOW OCTOBER 15, 2007. THE AUTO REPAIR SHOP OWNER HAS REPORTED TO ME THAT THE REASON WHY THE VEHICLE CANNOT BE REPAIRED YET IS BECAUSE VOLKSWAGEN HAS NOT MADE PARTS FOR THIS PARTICULAR MODEL (EOS) YET AND THEY ARE NOT AVAILABLE. WHEN CALLING ATLANTIC VOLKSWAGEN IN PLEASANTVILLE, NEW JERSEY, THEY REFUSED TO TALK TO ME OR HELP ME WITH THESE ISSUES. THEY SAID FOR ME TO TAKE MY BUSINESS ELSE WHERE. WHAT I AM UPSET AND FRUSTRATED ABOUT IS THE FACT THAT VOLKSWAGEN HAS PUT A MODEL OUT FOR CONSUMERS TO BUY BUT HAS NOT TAKEN THE RESPONSIBILITY TO SUPPLY THE PARTS FOR THEIR PRODUCTS. PLUS, I AM STILL PAYING HEAVY CAR PAYMENTS FOR A CAR I DO NOT HAVE OR AM DRIVING AND PAYING FOR INSURANCE AS WELL. HOW CAN YOU HELP? NOTHING HAS BEEN DONE TO CORRECT THE SITUATION YET.
NHTSA complaint #10205783 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tolleson, AZ
UNKNOWN OR OTHER
My daughter was driving on the freeway to work around 5am when her sunroof burst onto thousands of pieces. She stated "it sound like a massive explosion and scared her causing her to swerve her car." Thank God it was early in the morning, on a weekend, and with minimal traffic on the road. She was able to pull over safely, and call me. We have now been dealing with the insurance company that tells us the glass is covered, but safelite tells us they are unable to repair it. The volkswagen dealership told us their are 2 windows in the US inventory, but not able too locate them. The cost to repair is estimated $2,400. The dealership said this is a very common issue with the sunroofs to burst like this. My daughter's 2007 eos has less than 100,000 miles on it. Insurance won't total it as nothing is wrong to do so, and other than this window there is absolutely nothing wrong with the car. She can not drive it due to the safety risks of her head being exposed id wrecked, and the car at risk of theft. Please if this happens all the time then why are they not held responsible to replace it? It's just like the leaks on the arms of the hard top that volkswagenis definitelyaware of, and does nothing about. Maybe the un recalled seals that leak in the roof have something to do with the well known sunroof issues, and strings that dry rot out from getting wet. We have replaced the whole string kit and both arms with seals to the roof already. The dealership Larry Miller Volkswagen said these should be recalled due to as many as they have replaced over the years. Please help us. My daughter loves her car.
NHTSA complaint #11617711 — an unverified report by a vehicle owner.
Tolleson, AZ
STRUCTURE:BODY
My daughter was driving on the freeway to work around 5am when her sunroof burst onto thousands of pieces. She stated "it sound like a massive explosion and scared her causing her to swerve her car." Thank God it was early in the morning, on a weekend, and with minimal traffic on the road. She was able to pull over safely, and call me. We have now been dealing with the insurance company that tells us the glass is covered, but safelite tells us they are unable to repair it. The volkswagen dealership told us their are 2 windows in the US inventory, but not able too locate them. The cost to repair is estimated $2,400. The dealership said this is a very common issue with the sunroofs to burst like this. My daughter's 2007 eos has less than 100,000 miles on it. Insurance won't total it as nothing is wrong to do so, and other than this window there is absolutely nothing wrong with the car. She can not drive it due to the safety risks of her head being exposed id wrecked, and the car at risk of theft. Please if this happens all the time then why are they not held responsible to replace it? It's just like the leaks on the arms of the hard top that volkswagenis definitelyaware of, and does nothing about. Maybe the un recalled seals that leak in the roof have something to do with the well known sunroof issues, and strings that dry rot out from getting wet. We have replaced the whole string kit and both arms with seals to the roof already. The dealership Larry Miller Volkswagen said these should be recalled due to as many as they have replaced over the years. Please help us. My daughter loves her car.
NHTSA complaint #11617711 — an unverified report by a vehicle owner.
Tracy, CA
AIR BAGS
I have contacted vw and brought vehicle in for airbag module light. Code 01218 due to passenger seat airbag. Was told it wasn’t repairable. Isn’t this a safety issue? I thought all airbags were covered under the life of the vehicle?
NHTSA complaint #11481893 — an unverified report by a vehicle owner.
at 108,890 milesTracy, CA
AIR BAGS
TOOK VEHICLE IN TODAY TO TRACY VOLKSWAGEN IN TRACY CALIFORNIA TO FIX MY AIRBAG LIGHT THAT CAME ON FOR PASSENGER SIDE SEAT AIRBAG. THEY SAID THERE WERE UNABLE TO REPAIR THE ISSUE CAUSE VOLKSWAGEN DISCONTINUED THE PART. SO THEY SAID TO ME THAT ECS TUNING HAS THE PART AVAILABLE AND THEY COULD INSTALL IT FOR $537 EXTRA. I THOUGHT THE AIRBAG SYSTEM WAS SUPPOSE TO BE FREE OF ERRORS FOR THE LIFETIME OF THE VEHICLE SO WHY DO I PUT MYSELF AND OCCUPANTS IN DANGER DRIVING WITH A MALFUNCTIONING MANUFACTURE PART? I HOPE THERE IS SOME REMEDY FOR THIS AND I AM NOT PAYING ALMOST ANOTHER $1000 FOR THIS LIGHT TO BE TURNED OFF. HOPE VOLKSWAGEN GETS THEIR ACT TOGETHER AND MIND THEIR CUSTOMERS SAFETY OF THEIR VEHICLES. THIS IS UNBELIEVABLE! HOPE THIS GETS TO VOLKSWAGEN AND NHTSA DOES SOMETHING ABOUT THIS!
NHTSA complaint #11416515 — an unverified report by a vehicle owner.
at 108,100 milesTracy, CA
AIR BAGS
AIR BAG LIGHT CAME ON AND WILL NOT TURN OFF. 1218 CODE REGARDING PASSENGER SIDE AIRBAG IGNITER. DON'T FEEL SAFE DRIVING WITH MY KIDS SITTING I THE FRONT SEAT WITH THIS SAFETY LIGHT ON.
NHTSA complaint #11415674 — an unverified report by a vehicle owner.
at 113,000 milesStaten Island, NY
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE MADE A LOUD SOUND AND WHITE SMOKE EMERGED FROM THE EXHAUST PIPE. THE CONTACT STATED WHILE PULLING OVER TO THE SIDE OF THE ROAD, THE VEHICLE STALLED. THE CONTACT STATED SHE WAITED 30 MINUTES TO RESTART THE VEHICLE AND DROVE THE VEHICLE HOME. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE WHITE SMOKE COMING FROM THE EXHAUST RECURRED. THE CONTACT STATED SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A FAULTY TURBO UNIT. THE DEALER ISLAND VOLKSWAGEN (1632 ISLAND BLVD, STATEN ISLAND NY 10305) WAS CONTACTED FOR PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.
NHTSA complaint #11397742 — an unverified report by a vehicle owner.
at 166,000 milesRialto, CA
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER START-UP. THE CONTACT WAS CONCERNED FOR HER SAFETY AND HAD THE VEHICLE TAKEN TO CAR PROS VW OF SAN BERNARDINO DEALER, (1600 S, CAM REAL, SAN BERNARDINO, CA 92408) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER FRONT AIR BAG IGNITER AND CRASH SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
NHTSA complaint #11309059 — an unverified report by a vehicle owner.
Greenville, IN
UNKNOWN OR OTHER
I HAVE TWIN DAUGHTERS THAT WERE 17 YRS. LAST YR. I AM A SINGLE MOM. I BOUGHT THIS CAR OFF A CRAIGSLIST AD. WHEN MY DAUGHTER & I WENT & LOOKED AT IT I LOOKED TO SEE IF IT HAD EVER BEEN WRECKED IT HAD NO REPORT OF THAT. THE PERSON THAT SOLD IT TO ME SAID THE CONVERTIBLE DIDN'T GO DOWN BECAUSE HE DIDN'T HAVE THE KEY, I HAD NO IDEA THAT IT HAD 33 COMPLAINTS FILED ON IT, AND IT WOULD BE LEAKING WATER FILLING THE FLOOR BOARDS 2-3"EVERY TIME IT STORMED. I ALSO DIDN'T KNOW THAT THE PERSON THAT BOUGHT IT BRAND NEW WAS HIT BY A ICE TRUCK WHO ROLLED OVER THE TOP OVER IT, NOR DID I KNOW THAT THE NEXT PERSON THAT BOUGHT THE CAR HAD THE CONVERTIBLE TOP BLOW OFF ON THE FREEWAY GOING 60 MPH DOWN THE ROAD SO HER MECHANIC JUST GLUED IT CLOSED, NOR DID I THE PERSON I BOUGHT IT FROM SAID IT HAD ONE OWNER AND IT RAN REALLY GREAT, I EXPRESSED I HAD TO BUY TWO CARS & COULDN'T AFFORD TO BUY JUNK OR SOMETHING UNRELIABLE, NOW MY DAUGHTER IS READY TO GO OUT OF STATE TO COLLEGE & WE CAN'T EVEN SELL THE CAR BECAUSE OF ALL OF THE COMPLAINTS FILED AGAINST THE CAR. WE CAN'T AFFORD TO GET IT FIXED AND HAD NEVER BEEN SOLD TO US AS A DECENT RUNNING CAR AS IS. THIS CAR IS LITERALLY FALLS BEYOND THE LEMON LAW IT IS DANGEROUS, AND I FEEL WE HAVE BEEN TAKEN ADVANTAGE OF IN THIS SITUATION. I DON'T KNOW WHAT TO DO ABOUT IT. BUT I AM IN NO POSITION TO FINANCE ANOTHER CAR FOR MY DAUGHTER, THIS VEHICLE SHOULD BE TAKEN OUT OF COMMISSION
NHTSA complaint #11254040 — an unverified report by a vehicle owner.
Greenville, IN
ELECTRICAL SYSTEM
I HAVE TWIN DAUGHTERS THAT WERE 17 YRS. LAST YR. I AM A SINGLE MOM. I BOUGHT THIS CAR OFF A CRAIGSLIST AD. WHEN MY DAUGHTER & I WENT & LOOKED AT IT I LOOKED TO SEE IF IT HAD EVER BEEN WRECKED IT HAD NO REPORT OF THAT. THE PERSON THAT SOLD IT TO ME SAID THE CONVERTIBLE DIDN'T GO DOWN BECAUSE HE DIDN'T HAVE THE KEY, I HAD NO IDEA THAT IT HAD 33 COMPLAINTS FILED ON IT, AND IT WOULD BE LEAKING WATER FILLING THE FLOOR BOARDS 2-3"EVERY TIME IT STORMED. I ALSO DIDN'T KNOW THAT THE PERSON THAT BOUGHT IT BRAND NEW WAS HIT BY A ICE TRUCK WHO ROLLED OVER THE TOP OVER IT, NOR DID I KNOW THAT THE NEXT PERSON THAT BOUGHT THE CAR HAD THE CONVERTIBLE TOP BLOW OFF ON THE FREEWAY GOING 60 MPH DOWN THE ROAD SO HER MECHANIC JUST GLUED IT CLOSED, NOR DID I THE PERSON I BOUGHT IT FROM SAID IT HAD ONE OWNER AND IT RAN REALLY GREAT, I EXPRESSED I HAD TO BUY TWO CARS & COULDN'T AFFORD TO BUY JUNK OR SOMETHING UNRELIABLE, NOW MY DAUGHTER IS READY TO GO OUT OF STATE TO COLLEGE & WE CAN'T EVEN SELL THE CAR BECAUSE OF ALL OF THE COMPLAINTS FILED AGAINST THE CAR. WE CAN'T AFFORD TO GET IT FIXED AND HAD NEVER BEEN SOLD TO US AS A DECENT RUNNING CAR AS IS. THIS CAR IS LITERALLY FALLS BEYOND THE LEMON LAW IT IS DANGEROUS, AND I FEEL WE HAVE BEEN TAKEN ADVANTAGE OF IN THIS SITUATION. I DON'T KNOW WHAT TO DO ABOUT IT. BUT I AM IN NO POSITION TO FINANCE ANOTHER CAR FOR MY DAUGHTER, THIS VEHICLE SHOULD BE TAKEN OUT OF COMMISSION
NHTSA complaint #11254040 — an unverified report by a vehicle owner.
Greenville, IN
FUEL/PROPULSION SYSTEM
I HAVE TWIN DAUGHTERS THAT WERE 17 YRS. LAST YR. I AM A SINGLE MOM. I BOUGHT THIS CAR OFF A CRAIGSLIST AD. WHEN MY DAUGHTER & I WENT & LOOKED AT IT I LOOKED TO SEE IF IT HAD EVER BEEN WRECKED IT HAD NO REPORT OF THAT. THE PERSON THAT SOLD IT TO ME SAID THE CONVERTIBLE DIDN'T GO DOWN BECAUSE HE DIDN'T HAVE THE KEY, I HAD NO IDEA THAT IT HAD 33 COMPLAINTS FILED ON IT, AND IT WOULD BE LEAKING WATER FILLING THE FLOOR BOARDS 2-3"EVERY TIME IT STORMED. I ALSO DIDN'T KNOW THAT THE PERSON THAT BOUGHT IT BRAND NEW WAS HIT BY A ICE TRUCK WHO ROLLED OVER THE TOP OVER IT, NOR DID I KNOW THAT THE NEXT PERSON THAT BOUGHT THE CAR HAD THE CONVERTIBLE TOP BLOW OFF ON THE FREEWAY GOING 60 MPH DOWN THE ROAD SO HER MECHANIC JUST GLUED IT CLOSED, NOR DID I THE PERSON I BOUGHT IT FROM SAID IT HAD ONE OWNER AND IT RAN REALLY GREAT, I EXPRESSED I HAD TO BUY TWO CARS & COULDN'T AFFORD TO BUY JUNK OR SOMETHING UNRELIABLE, NOW MY DAUGHTER IS READY TO GO OUT OF STATE TO COLLEGE & WE CAN'T EVEN SELL THE CAR BECAUSE OF ALL OF THE COMPLAINTS FILED AGAINST THE CAR. WE CAN'T AFFORD TO GET IT FIXED AND HAD NEVER BEEN SOLD TO US AS A DECENT RUNNING CAR AS IS. THIS CAR IS LITERALLY FALLS BEYOND THE LEMON LAW IT IS DANGEROUS, AND I FEEL WE HAVE BEEN TAKEN ADVANTAGE OF IN THIS SITUATION. I DON'T KNOW WHAT TO DO ABOUT IT. BUT I AM IN NO POSITION TO FINANCE ANOTHER CAR FOR MY DAUGHTER, THIS VEHICLE SHOULD BE TAKEN OUT OF COMMISSION
NHTSA complaint #11254040 — an unverified report by a vehicle owner.
at 27,000 milesZeeland, MI
AIR BAGS
-AIR BAG - REPEATED SENSOR FAILURE, WHICH ARE DISABLING THE AIR SAFETY SYSTEM. - FAILURE OF THE RED LED DASH DISPLAY (THE RED DISPLAY BOARDS HAVE A HISTORY OF FAILURE DUE TO 4 DEFECTIVE SOLDER ON THE CIRCUIT BOARD) WHICH MAKES THE OPERATOR UNAWARE THAT DOORS ARE NOT CLOSED AND LATCHED, SO THAT THE DOORS OPEN WITHOUT WARNING WITH THE VEHICLE IN MOTION. ALSO, LOSS OF VERIFICATION OF SHIFT LOCATION ( IS THE VEHICLE IN PARK-DRIVE-REVERSE) WHICH CAN CAUSE THE CAR TO MOVE WITHOUT WARNING.
NHTSA complaint #11244948 — an unverified report by a vehicle owner.
at 27,000 milesZeeland, MI
ELECTRICAL SYSTEM
-AIR BAG - REPEATED SENSOR FAILURE, WHICH ARE DISABLING THE AIR SAFETY SYSTEM. - FAILURE OF THE RED LED DASH DISPLAY (THE RED DISPLAY BOARDS HAVE A HISTORY OF FAILURE DUE TO 4 DEFECTIVE SOLDER ON THE CIRCUIT BOARD) WHICH MAKES THE OPERATOR UNAWARE THAT DOORS ARE NOT CLOSED AND LATCHED, SO THAT THE DOORS OPEN WITHOUT WARNING WITH THE VEHICLE IN MOTION. ALSO, LOSS OF VERIFICATION OF SHIFT LOCATION ( IS THE VEHICLE IN PARK-DRIVE-REVERSE) WHICH CAN CAUSE THE CAR TO MOVE WITHOUT WARNING.
NHTSA complaint #11244948 — an unverified report by a vehicle owner.
at 32,000 milesZeeland, MI
AIR BAGS
FAILURE OF AIR BAG SYSTEM. REPEATED AIR BAG FAILURE WARNING LIGHT DUE TO DEFECTIVE COLLISION SENSOR AND DEFECTIVE WIRING CONNECTOR AT THE SENSOR UNITS.
NHTSA complaint #11243818 — an unverified report by a vehicle owner.
Henderson, NV
AIR BAGS
MY AIR BAG LITE IS ON, WHEN I TOOK IT TO THE DEALER, THEY WANTED ME TO PAY FOR A AIR BAG REPLACEMENT WHICH IS OVER $1000. I ASKED IF THERE WAS A RECALL SINCE I KNEW OF OTHERS HAVING THE SAME PROBLEM, AND WAS TOLD NONE THAT THEY KNEW OF, SO I STATED I WOULD WAIT FOR ONE (RECALL), SINCE I DIDN'T HAVE THE FUNDS. THEY DIDN'T SEEM TO CONCERN, WITH THIS BEING A SAFETY ISSUE. THE OTHER PERSON WHO HAD THE SAME IDENTICAL PROBLEM CHOOSE TO BORROW THE MONEY FOR HER REPAIR. I AM A SENIOR CITIZEN ON A FIXED INCOME. AS A SAFETY ISSUE THIS NEEDS TO BE ADDRESSED. ALSO SHE STATED SHE KNEW SOMEONE WITH THE SAME PROBLEM, IT APPARANTLY MUST BE A PROBLEM, SO FAR FROM A SHORT CONVERSATION WITH ONE PERSON THAT WAS THREE CARS WITH THE SAME ISSUE, THAT I KNOW OF, IT MUST BE OTHERS??
NHTSA complaint #11122135 — an unverified report by a vehicle owner.
at 110,000 milesPella, IA
ENGINE
VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. AT FIRST THOUGHT, WE THOUGHT IT MIGHT BE AN ALTERNATOR FAILURE BUT MECHANIC SAYS THERE IS NO COMPRESSION IN THE ENGINE AND THE VEHICLE HAS TOTAL ENGINE FAILURE NEEDING A COMPLETE REPLACEMENT. 110,000 MILES.
NHTSA complaint #11121656 — an unverified report by a vehicle owner.
at 61,000 milesNEW Berlin, WI
ENGINE
THE CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD. MECHANIC TELLS ME TIMING CHAIN BAD AND NEEDS NEW MOTOR. ONLY HAS 61,OOO MILES.
NHTSA complaint #11121488 — an unverified report by a vehicle owner.
at 150,002 milesAustin, TX
AIR BAGS
AIR BAG LIGHT ON STATIONARY
NHTSA complaint #11098229 — an unverified report by a vehicle owner.
at 133,000 milesWPB, FL
STRUCTURE:BODY
MY SUN ROOF SHATTERED WHILE DRIVING ON INTERSTATE. GLASS BROKE AND IT SOUNDED LIKE AN EXPLOSION AND A GUNSHOTS, THEN I HEARD LOUD WIND NOISE COMING FROM SUNROOF. NOTHING HIT MY CAR. IT JUST EXPLODED OUT OF NO WHERE.
NHTSA complaint #11051855 — an unverified report by a vehicle owner.
at 83,000 milesCanyon Lake, TX
ENGINE
TRAVELING DOWN THE ROAD AT 60MPH, THE ENGINE SUDDENLY LOST POWER AND THE TACHOMETER REDLINED BEFORE IT DROPPED INTO FIRST GEAR. THE EPC LIGHT CAME ON. MY WIFE WAS DRIVING. I GOT IN AND THE LIGHT WAS OUT, SO I DROVE FOR FIVE MINUTES AND THE LIGHT CAME ON AND I LOST POWER ON THE HIGHWAY AT 65MPH -- SAME ISSUE WITH TACH. I PULLED OVER TO THE SIDE OF THE ROAD AND TOOK IT TO THE NEAREST MECHANIC SHOP. IT IS STILL AT THE SHOP AS THEY ARE TRYING TO TROUBLESHOOT. NOTICED THAT VW PUT OUT A TECH BULLETIN IN 2009 (15 09 03 DEC. 16, 2009 2015153 SUPERSEDES T. B. GROUP 15 NUMBER 09-02 DATED NOVEMBER 10, 2009 TO REVISE TECHNICAL DIAGNOSIS CODE IN WARRANTY TABLE.) BUT DID NOT ISSUE A RECALL. SERIOUSLY, THIS IS A MAJOR SAFETY ISSUE AS THE TRUCK BEHIND ME SWERVED TO MISS ME. SEARCHING THE INTERNET, IT SEEMS THAT THERE ARE NUMEROUS COMPLAINTS REGARDING THIS, BUT NO RECALL TO FIX THIS. HELP!!!
NHTSA complaint #11023839 — an unverified report by a vehicle owner.
at 83,000 milesCanyon Lake, TX
FUEL/PROPULSION SYSTEM
TRAVELING DOWN THE ROAD AT 60MPH, THE ENGINE SUDDENLY LOST POWER AND THE TACHOMETER REDLINED BEFORE IT DROPPED INTO FIRST GEAR. THE EPC LIGHT CAME ON. MY WIFE WAS DRIVING. I GOT IN AND THE LIGHT WAS OUT, SO I DROVE FOR FIVE MINUTES AND THE LIGHT CAME ON AND I LOST POWER ON THE HIGHWAY AT 65MPH -- SAME ISSUE WITH TACH. I PULLED OVER TO THE SIDE OF THE ROAD AND TOOK IT TO THE NEAREST MECHANIC SHOP. IT IS STILL AT THE SHOP AS THEY ARE TRYING TO TROUBLESHOOT. NOTICED THAT VW PUT OUT A TECH BULLETIN IN 2009 (15 09 03 DEC. 16, 2009 2015153 SUPERSEDES T. B. GROUP 15 NUMBER 09-02 DATED NOVEMBER 10, 2009 TO REVISE TECHNICAL DIAGNOSIS CODE IN WARRANTY TABLE.) BUT DID NOT ISSUE A RECALL. SERIOUSLY, THIS IS A MAJOR SAFETY ISSUE AS THE TRUCK BEHIND ME SWERVED TO MISS ME. SEARCHING THE INTERNET, IT SEEMS THAT THERE ARE NUMEROUS COMPLAINTS REGARDING THIS, BUT NO RECALL TO FIX THIS. HELP!!!
NHTSA complaint #11023839 — an unverified report by a vehicle owner.
at 31,000 milesCary, NC
POWER TRAIN
THE VEHICLE SLIPS OUT OF GEAR WITHOUT WARNING. HAS AUTOMATIC TRANSMISSION. ENGINE DASH LIGHT AND ANTI-SWERVE SLIGHTS COME ON BUT ENGINE CONTINUES TO RUN AND REV. TURNING OFF CAR AND RESTARTING WILL USUALLY RESTORE OPERATION UNTIL NEXT EPISODE. THE DEALER CHECKED ALL WIRING AND REPLACED SELECTOR LEVER MODULE FOR $1901 BUT THE PROBLEM PERSISTS. DEALER HAS HAD CAR FOR AN ADDITIONAL WEEK AND IS STUMPED. NOW WAITING FOR TECHNICAL ADVICE FROM VW. AS IS THE VEHICLE CAN NOT BE OPERATED SAFELY ON THE STREETS OR ESPECIALLY THE HIGHWAY DUE TO SUDDEN LOSS OF PROPULSION.
NHTSA complaint #11012969 — an unverified report by a vehicle owner.
at 84,956 milesSavannah, GA
AIR BAGS
MY AIRBAG WARNING LIGHT IS ON. I HAVE HAD NO ACCIDENTS AND AIRBAGS HAVE NEVER BEEN USED. DEALER SAYS I NEED AN AIRBAG INFLATOR. THEY CANNOT OR WILL NOT TELL ME IF THIS IS A TAKATA INFLATOR. I NEED TO KNOW BEFORE I SPEND $849.00 TO REPLACE THE INFLATOR. I HAVE BEEN DRIVING WITH NO AIRBAGS FOR A YEAR AND IT IS DANGEROUS. HELP PLEASE!
NHTSA complaint #10865861 — an unverified report by a vehicle owner.
at 84,956 milesSavannah, GA
AIR BAGS
MY AIRBAG LIGHT CAME ON. THE FAULT WAS THE PASSENGER SEAT BELT BUCKLE STOPPED WORKING AND IT WAS REPLACED FOR $361.98. THE PART IS LIGHT IN WEIGHT AND FLIMSY, UNLIKE THE ORIGINAL AND THE ONE ON THE DRIVERS SIDE. NOW MY AIRBAG LIGHT IS ON AGAIN. NOW I AM TOLD I NEED TO REPLACE THE PASSENGER AIRBAG BECAUSE THE INFLATOR IS NOT WORKING. ESTIMATE IS $849. I HAVE AN EXTENDED WARRANTY WHICH DOES NOT COVER. IS THIS INFLATOR A TAKATA MAKE IN MY CAR? WHY CAN'T THE INFLATOR BE REPLACED INSTEAD OF THE WHOLE AIRBAG? I AM DRIVING WITHOUT ANY AIRBAGS, BECAUSE WHEN ONE HAS A PROBLEM, THEY ALL STOP FUNCTIONING. THE CAR IS UNSAFE!
NHTSA complaint #10837499 — an unverified report by a vehicle owner.
at 96,000 milesHopkins, SC
POWER TRAIN
I WAS ON THE HIGHWAY AFTER MY CAR HAD BEEN SITTING ALL DAY FOR WORK AFTER ABOUT 20 MILES OF DRIVING AT ABOUT 65-70 MPH THE CAR SUDDENLY SHIFTED OUT OF GEAR AND RED LINED FOR A FEW SECONDS UNTIL I REALIZED I HAD THE CRUISE SET. ONCE I GOT THAT TURNED OFF THE CAR THEN SHIFTED BACK INTO FIRST GEAR AUTOMATICALLY AND JERKED HORRIBLY TRYING TO SLOW ITSELF DOWN. SO THANKFUL TRUCKERS WHERE NOT BEHIND ME! I SHIFTED THE CAR INTO NEUTRAL AND GOT IT TO THE SIDE OF THE ROAD. AFTER A VERY COSTLY TRANSPORT BACK TO THE DEALER DUE TO ME WORKING OUT OF TOWN THE SERVICE TEAM INFORMED ME THE MECHATRONIC UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE IS AN 2007 WITH THE 2.0T AND 96,000 MILES ON THE ODO. VW NOW CLAIMS THIS MODEL ISN'T UNDER ANY EXTENDED WARRANTY AND THAT MY CLAIM WOULD BE DENIED. NOW I AM FORCED TO FIGURE OUT A $2,500 REPAIR.
NHTSA complaint #10825735 — an unverified report by a vehicle owner.
at 68,000 milesTampa, FL
UNKNOWN OR OTHER
AFTER NUMEROUS REPAIR ATTEMPTS, THE HARD-TOP CONVERTIBLE CONTINUES TO LEAK. THIS HAS RESULTED IN POOLING OF WATER ON THE FLOOR BOARDS WHENEVER IT RAINS. THE ONLY PLACE THE CAR LEAKS IS AT THE POINT WHERE THE HARD-TOP MEETS THE BODY OF THE CAR. THERE HAVE ALSO BEEN MULTIPLE ISSUES WHERE THE TRUNK DOES NOT LATCH PROPERLY WHEN THE TOP IS CLOSED. ALTHOUGH THE CAR IS ABLE TO BE DRIVEN, THE TRUNK IS UNABLE TO OPEN UNLESS THE HARD-TOP IS "DOWN" OR RETRACTED INTO THE TRUNK.
NHTSA complaint #10726282 — an unverified report by a vehicle owner.