FaultScore

2011 Volkswagen EOS airbag problems

10 of the 21 complaints about the 2011 Volkswagen EOS are about the airbag system — 48% of everything reported for this model year. Half of the failures with a mileage on record happened before 36,500 miles.

F

10

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

AIR Bags 10 100.0%

Airbags across every Volkswagen EOS year

2007 13 8.1%
2010 24 14.9%
2011 10 6.2%
2012 64 39.8%
2013 19 11.8%
2014 31 19.3%

What owners said

Filed with NHTSA, in their own words.

Dallas, TX

AIR BAGS

TAKATA RECALL. RECEIVE NOTICE THAT I HAVE FAULTY TAKATA AIRBAGS A FEW YEARS AGO. APPROXIMATELY ONE YEAR LATER I RECEIVED A NOTICE THAT A TEMPORARY REPAIR WAS AVAILABLE THAT WOULD SWAP THE ORIGINAL AIRBAG WITH A REPLACEMENT MODULE OF THE ORIGINAL DESIGN THAT DID NOT INCLUDE A DRYING AGENT. THAT NOTICE WAS CLEAR THAT THIS WAS ONLY AN INTERIM REPAIR UNTIL A REDESIGNED UNIT IS AVAILABLE. I HAD THE INTERIM REPAIR DONE ON MY VEHICLE. I NOTICED NOW THAT WHEN SEARCHING FOR RECALLS, IT SAYS THERE ARE NO ACTIVE RECALLS ON MY VEHICLE. THIS IS VERY CONCERNING BECAUSE THEY HAVE NOT ADDRESSED THE UNDERLYING DESIGN DEFECT, AND BECAUSE THERE IS NOT AN ACTIVE RECALL ON THE VEHICLE IT SEEMS THAT AT THIS TIME IT WILL NOT BE FIXED. PLEASE CONTACT VOLKSWAGEN AND ENSURE THAT THEY ARE ADDRESSING THE NEEDED REDESIGN OF THE AIRBAG MODULE. THANK YOU

NHTSA complaint #11066170 — an unverified report by a vehicle owner.

T Sinai, NM

AIR BAGS

I RECEIVED A LETTER IN APRIL 2016 REGARDING A TAKATA SDI DRIVER FRONTAL AIRBAG RECALL.. TO DATE NO ONE IS ABLE TO TELL ME WHETHER THE CAR HAS BEEN RECALLED AND IS IN NEED OF REPAIRS. I HAVE CHECKED THE WEBSITE PERIODICALLY BUT FIND IT UNHELPFUL AND CONFUSING. WHAT S GOING ON WITH THE RECALL??

NHTSA complaint #10991037 — an unverified report by a vehicle owner.

Easton, CT

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10960275 — an unverified report by a vehicle owner.

at 28,000 miles Dallas, TX

AIR BAGS

TAKATA RECALL. I WAS INFORMED OF THE RECALL ON MY AIRBAG A YEAR AGO, ON FEBRUARY 9, 2016. VW DOES NOT YET HAVE A REPAIR AVAILABLE. I BELIEVE A YEAR WITH A DEFECTIVE AND DANGEROUS AIRBAG IS TOO LONG TO WAIT.

NHTSA complaint #10950182 — an unverified report by a vehicle owner.

Charlotte, NC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10944267 — an unverified report by a vehicle owner.

Virginia Beach, VA

AIR BAGS

I RECEIVED THE RECALL LETTER BACK IN APRIL REGARDING THE DEFECTIVE AIRBAGS. THEY'RE TELLING US THAT THE REPLACEMENT AIRBAGS ARE STILL NOT AVAILABLE. WE ARE VERY FEARFUL OF DRIVING THE CAR KNOWING THIS COULD IN FACT COULD CAUSE DEATH. WE KNOW THEY CONTINUE TO MAKE NEW CARS WITH AIRBAGS THAT ARE NOT DEFECTIVE, SO THIS IS DISTURBING TO KNOW THE PEOPLE THAT HAVE THE OLDER MODELS WITH DEFECTIVE AIRBAGS ARE BEING NEGLECTED. THIS IS WRONG! THEY NEED TO FIX THE OLD CARS FIRST BEFORE SELLING NEW CARS!

NHTSA complaint #10918474 — an unverified report by a vehicle owner.

White Plains, NY

AIR BAGS

2011 VOLKSWAGEN EOS. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONTAL AIRBAG RECALL NOTICE. *SMD

NHTSA complaint #10904154 — an unverified report by a vehicle owner.

NEW York, NY

AIR BAGS

TAKATA RECALL - THE INTIAL RECALL FOR VW WAS FEBRUAY 2016. SIX MONTHS LATER THERE IS STILL NO REPLACEMENT OR REPAIR AVAILABLE. THERE HAS TO BE MORE THAN ONE COMPANY THAT MAKES AIRBAG INFLATORS! DANGER OF SERIOUS INJURY OR DEATH - SHOULD BE A MOTIVATOR TO FIX THIS PROBLEM.

NHTSA complaint #10895384 — an unverified report by a vehicle owner.

Nokomis, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10882121 — an unverified report by a vehicle owner.

at 45,000 miles Chesapeake, OH Crash 1 injured

AIR BAGS

WHILE SITTING ON A BRIDGE, WAS HIT FROM BEHIND CAUSING VEHICLE TO SLIDE INTO ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10672143 — an unverified report by a vehicle owner.

← Full 2011 Volkswagen EOS report