Owners have filed 29 complaints
about the 2001 Volkswagen Eurovan with NHTSA between 2001 and 2014.
The largest single group is the engine & cooling.
Across this model's run it ranks 6 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Volkswagen Eurovan. 50 means typical for this
model; 100 means roughly double.
Severity — 36
6.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 67
39% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2001 compares with every other Volkswagen Eurovan
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2001 Volkswagen Eurovan
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
827.6%
Median failure at 39,500 miles
Suspension
413.8%
Median failure at 60,000 miles
Brakes
310.3%
1 crashes, 0 fires · median 60,000 mi
Electrical System
310.3%
Median failure at 47,386 miles
Seats
26.9%
0 crashes, 1 fires · median 99,500 mi
Wheels
26.9%
Median failure at 14,000 miles
Transmission & Drivetrain
26.9%
Median failure at 8,090 miles
Equipment & Accessories
13.4%
Tires
13.4%
Median failure at 60,000 miles
Windows, Mirrors & Wipers
13.4%
Median failure at 58,500 miles
Acceleration & Cruise Control
13.4%
Median failure at 11,000 miles
Steering
13.4%
Median failure at 25,750 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
313.0%
10,000 – 24,999 miles
313.0%
25,000 – 49,999 miles
417.4%
50,000 – 74,999 miles
1043.5%
100,000 – 149,999 miles
313.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2001peak 5Oct 2014
NHTSA investigations into the 2001 Volkswagen Eurovan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA08002Opened 4 Jan 2008Closed 14 Mar 2008ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ENGINE COOLING FAN BLADE FRACTURE
THE SUBJECT VEHICLES ARE BUILT ON A VOLKSWAGEN EUROVAN CHASSIS AND ARE CLASS C MOTOR HOMES. ON SEPTEMBER 5, 2007, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AS RQ 07-002 AFTER RECEIVING FOUR CONSUMER REPORTS OF FAN BLADE FAILURE ON MODEL YEAR 2002 WINNEBAGO RIALTA AND VISTA VEHICLES.AS A RESULT OF ADDITIONAL INFORMATION RECEIVED FROM VOLKSWAGEN IN RESPONSE TO RQ 07-002, THE INVESTIGATION WAS UPGRADED TO ENGINEERING ANALYSIS (EA) 08-002.THE SCOPE OF THE EA INVESTIGATION WAS ALSO EXPANDED TO COVER MODEL YEARS 2001 THROUGH 2004 RIALTA AND VISTA, 2002 THROUGH 2004 SUNSTAR,...
RQ07002Opened 5 Sep 2007Closed 4 Jan 2008ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ENGINE COOLING FAN BLADE FRACTURE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON FOUR REPORTSALLEGING FAILURE OF AN ENGINE COOLING FAN IN THE SUBJECT VEHICLES.THREE OF THE COMPLAINANTS ALLEGED THE FAN DISINTEGRATED AND TWO OF THE THREE ALLEGED THE RADIATOR WAS DAMAGED AS A RESULT.THE FOURTH COMPLAINANT ALLEGED THAT HIS VEHICLE EXPERIENCED VIOLENT SHAKING AND OVERHEATING.WHEN THE VEHICLE WAS INSPECTED, IT WAS NOTED THAT PIECES OF THE FAN WERE MISSING.ALL FOUR VEHICLES WERE CLASS C MOTOR HOMES BUILT ON A VOLKSWAGEN EUROVAN CHASSIS.TWO OF THE VEHICLES ARE RIALTA MODELS AND TWO ARE VISTA MODELS.BASED...
Recalls on the 2001 Volkswagen Eurovan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
02V136000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ON CERTAIN MINIVANS EQUIPPED WITH CHILD RESTRAINT ANCHORAGES (TETHER ANCHORAGES) FOR USE IN CONJUNCTION WITH CHILD RESTRAINTS INSTALLED IN THE THREE REARMOST SEATING POSITIONS, THE "SAFETY FIRST" PORTION OF THE OWNER'S MANUAL DELIVERED WITH THESE VEHICLES INCORRECTLY INSTRUCTS OWNERS TO GUIDE THE TETHER STRAP UNDERNEATH THE SEAT'S HEAD RESTRAINT AND TO RAISE THE HEAD RESTRAINT SLIGHTLY, IF NECESSARY.
Risk: IF THE OWNER FOLLOWS THESE INSTRUCTIONS, THE HEAD RESTRAINT COULD ACCIDENTALLY SEPARATE FROM THE SEAT IN THE EVENT OF A CRASH AND CAUSE INJURY TO ANY CHILD OCCUPANT SEATED IN THE TETHERED CHILD SEAT.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200129334 units in Canada
Seats And Restraints
The owners manual delivered with these vehicles improperly instructs owners on the installation of child restraints. Correction: VW will supply owners with a new instruction booklet.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 147,000 milesPaia, HIFire
SEATS
DRIVER SEAT HEATER CAUGHT FIRE AND MELTED HOLE IN SEAT. THIS IS A VERY DANGEROUS AND SHOULD BE A RECALL ITEM.
NHTSA complaint #10491520 — an unverified report by a vehicle owner.
SAN Diego, CACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DEALER SAID BRAKES DID NOT FAIL - DESIGN PROBLEM - CAR MUST BE STARTED WITH BRAKE ON - I PULLED OUT DOWNHILL AND BRAKE PEDAL FLOORBOARDED - DEALER SAID TO EFFECT I HAVE TO PUMP BRAKES BEFORE USING THE FIRST TIME!.
NHTSA complaint #755576 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 141,000 milesKalamazoo, MI
ENGINE
RELIABLE INTERNET AUTOMOTIVE SOURCES HAVE LISTED EXCESSIVE WEAR OF THE INTERMEDIATE (BALANCE SHAFT) VALVE TIMING CHAIN SPROCKET IN EARLY 2001 24-VALVE VR6 ENGINES. THE INADEQUATELY HARDENED SPROCKET TEETH WILL VEER EXCESSIVELY, SUCH THAT CHAIN "JUMPEDS" A TOOTH AND SINCE THE VR6 IS AN "INTERFERENCE" VALVE-TRAIN ENGINE, THE ENGINE WILL ESSENTIALLY BE IRREPARABLY DAMAGED.
NHTSA complaint #10651101 — an unverified report by a vehicle owner.
at 147,000 milesPaia, HIFire
SEATS
DRIVER SEAT HEATER CAUGHT FIRE AND MELTED HOLE IN SEAT. THIS IS A VERY DANGEROUS AND SHOULD BE A RECALL ITEM.
NHTSA complaint #10491520 — an unverified report by a vehicle owner.
at 103,550 milesPort ST. Lucie, FL
ENGINE AND ENGINE COOLING
ENGINE COOLING FAN BLADE FAILURE. THE LARGER OF THE 2 FAN BLADE WHEELS HAS A LARGE MISSING PIECE WHICH HAS SOMEHOW DISINTEGRATED WITHOUT ANY REASONABLE EXPLANATION. I UNDERSTAND THERE WAS AN INVESTIGATION OF THE EUROVAN ENGINE COOLING FAN BLADE, HOWEVER A RECALL HAS NOT BEEN ISSUED, WHILE THERE WAS A RECALL ON THE RIALTA, WHICH USES THE SAME FAN AS THE EUROVAN.
NHTSA complaint #10436086 — an unverified report by a vehicle owner.
at 68,507 milesBrownsville, TX
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TRAVELING WITH TWO OTHER RIALTA MOTOR HOMES VISITING JOSHIA TREE NP WHEN I HEARD A BANGING SOUND LIKE SOMETHING HITTING UNDER MY RIALTA. I IMMEDIATELY NOTED AN INCREASE IN WATER TEMPERATURE AND THEN THE RED WARNING LIGHT CAME ON THE DASH. I PULLED TO THE SIDE OF THE ROAD, OPENED THE HOOD, BUT COULD NOT SEE A BUSTED HOSE, BUT THERE WAS ANTIFREEZE ON THE GROUND. I HAD A SPARE GALLON WITH ME AND FILLED THE RESERVOIR TO RECOMMENDED LEVEL, DROVE ABOUT 3-4 MILES AND HAD TO REPEAT PROCEDURE. AGAIN I WENT ABOUT 3-4 MILES AND HAD TO USE WATER THIS TIME. A PARK RANGER GAVE ME THE NAME OF A REPAIR SHOP IN TWENTYNINE, PALMS WHICH WAS ABOUT 3 MILES AWAY. I REFILLED THE RESERVOIR WITH WATER TO GET ME TO THE SHOP. UPON INSPECTION, A HOLE WAS FOUND IN THE RADIATOR. WHEN THE COOLING SYSTEM WAS DISMANTLED, ONE COOLING FAN HAD COMPLETELY DISINTEGRATED AND THERE WAS A HOLE IN THE SHROUD APPARENTLY WHERE PART OF THE FAN BRACKET THAT HAD BROKEN OFF WENT THROUGH THE SHROUD INTO THE RADIATOR. PARTS HAVE BEEN ORDERED TO REPLACE THE RADIATOR, SHROUD, BRACKET AND ONE NEW FAN. THE OTHER FAN HAS A CHIP OUT OF ONE BLADE BUT IS NOT BROKEN. A FRIEND TOLD ME OF A RECENT RECALL FROM VW (ASSIGNED RECALL NO. 04V-107) REGARDING FAILURE OF THE ENGINE COOLING FANS, WHICH MAY FRACTURE AND BREAK APART. I HAVE ALSO NOTED THAT THE BRACKET PARTS NUMBER HAS CHANGED FROM 7D0-121-206A TO A 7D0-121-206D. ONE CAN DEFINITELY SEE THE DIFFERENCE IN THE TWO, WITH THE LATER BEING REDESIGNED AND REINFORCED. I PURCHASED THE RIALTA IN APRIL OF 2001. THE BRACKET, SHROUD AND RADIATOR ARE AVAILABLE, BUT I PREFER NOT TO CARRY THE RADIATOR WITH ME DUE TO SPACE CONSTRAINTS AND WEIGHT. I AM TRAVELING FOR AT LEAST TWO MORE MONTHS. PLEASE NOTE: THIS IA WINNEBAGO RIALTA ON A VOLKSWAGEN ENGINE. THE REPAIR SHOP MAY RETAIN THE RADIATOR IF NECESSARY. BAILEY'S AUTO REPAIR AND TOWING. TWENTYNINE PALMS, CA 92277. 760/367-7716. ASK FOR FRED.
NHTSA complaint #10275797 — an unverified report by a vehicle owner.
at 14,000 milesTahlequah, OK
WHEELS
TL*- THE CONTACT STATED THAT WHILE HAVING THE WHEELS ON THE 2001 VOLKSWAGEN EURO VAN WITH14000 FAILURE MILEAGE INSPECTED DUE TO CONSTANT AIR LEAKAGE THE MECHANIC DISCOVERED STRESS CRACKS IN THE TWO REAR WHEELS. THE CURRENT MILEAGE WAS 16100.
NHTSA complaint #10182305 — an unverified report by a vehicle owner.
at 52,000 milesMoscow, ID
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING SMOKE WAS SMELLED. THE SMOKE WAS DISCOVERED COMING FROM THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE SEAT HEATER BURNED THE SEAT. THE HEATER AND SEAT WERE REPLACED. AFTER PICKING UP THE VEHICLE FROM THE DEALERSHIP, WHILE DRIVING HOME THE ENGINE BLEW AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AGAIN. THE DEALERSHIP INSPECTED AND DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED; HOWEVER NO ADDITIONAL REPAIRS WERE MADE.
NHTSA complaint #10150334 — an unverified report by a vehicle owner.
at 52,000 milesMoscow, ID
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT*: THE CONTACT STATED WHILE DRIVING SMOKE WAS SMELLED. THE SMOKE WAS DISCOVERED COMING FROM THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE SEAT HEATER BURNED THE SEAT. THE HEATER AND SEAT WERE REPLACED. AFTER PICKING UP THE VEHICLE FROM THE DEALERSHIP, WHILE DRIVING HOME THE ENGINE BLEW AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AGAIN. THE DEALERSHIP INSPECTED AND DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED; HOWEVER NO ADDITIONAL REPAIRS WERE MADE.
NHTSA complaint #10150334 — an unverified report by a vehicle owner.
Colorado Springs, CO
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: CONTACT STATES VEHICLE WILL NOT START. HOWEVER, AFTER WRIGGLING THE IGNITION SWITCH THE VEHICLE WILL START. THE SERVICE DEALER STATED IT WOULD BE AN EXPENSIVE REPAIR, THE WRIGGLING OF THE IGNITION MIGHTL RESOLVE THE PROBLEM.
NHTSA complaint #10126268 — an unverified report by a vehicle owner.
at 58,500 milesWhite River Junction, VT
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE EXPERIENCED ELECTRICAL WIRING PROBLEMS IN FRONT WINDOWS ON BOTH SIDES. WHEN PRESSING THE BUTTON DOWN TO LOWER THE WINDOW SMOKE CAME OUT OF THE DOOR. CONSUMER TOOK VEHICLE TO A LOCAL REPAIR SHOP, AND REPLACED THE WIRING WHICH CONTROLLED BOTH FRONT WINDOWS. ALSO, THE WIRING BURNED DOWN TO THE CONTROL PANEL.*AK.....CONSUMER PAID $491,98 FOR REPAIRS.
NHTSA complaint #10106858 — an unverified report by a vehicle owner.
at 58,500 milesWhite River Junction, VT
ELECTRICAL SYSTEM:WIRING
VEHICLE EXPERIENCED ELECTRICAL WIRING PROBLEMS IN FRONT WINDOWS ON BOTH SIDES. WHEN PRESSING THE BUTTON DOWN TO LOWER THE WINDOW SMOKE CAME OUT OF THE DOOR. CONSUMER TOOK VEHICLE TO A LOCAL REPAIR SHOP, AND REPLACED THE WIRING WHICH CONTROLLED BOTH FRONT WINDOWS. ALSO, THE WIRING BURNED DOWN TO THE CONTROL PANEL.*AK.....CONSUMER PAID $491,98 FOR REPAIRS.
NHTSA complaint #10106858 — an unverified report by a vehicle owner.
at 27,000 milesPenngrove,, CA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMEDIATE DRIVE GEAR WHICH CONTROLS CAM SHAFT AND VALVE TRAIN FAILED DUE TO NON HARDENED METAL . TOTAL FAILURE OF ENGINE WAS TO ENSUE, ACCORDING TO VOLKSWAGEN(MAKER OF VEHICLE), IF DRIVEN FURTHER. THE CAR WAS BEING USED TO TRANSPORT MY FAMILY TO SEATTLE ,WA FROM SANTA ROSA,CA. THE FAILURE OCCURRED 500 MILES FROM HOME AND 75 MILES FROM NEAREST DEALER. WAS ADVISED BY VW THAT A VW DEALER MUST SERVE AS THE DIAGNOSTIC CENTER . THE FAILURE OCCURED IN WINTER AND WITH VIRTUALLY NO WARNING--THE "CHECK ENGINE " LIGHT ILLUMINATED AND THE ENGINE MADE A GROANING SOUND. THE VAN (EUROVAN 2001) WAS TRANSPORTED BY TRUCK TO CORVALLIS,OR FOR REPAIRS. VEHICLE IS PRRESENTLY STILL THERE AND UNDERGOING GEAR REPLACEMENT. I WAS TOLD BY THE VW SERVICE ADVISOR AT CORVALLIS THAT VW HAD BUILT AN UNKNOWN NUMBER OF ENGINES WITH THIS DEFECT BUT DID NOT KNOW IN WHICH VEHICLES THEY WERE PLACED. THE VEHICLE IN QUESTION HAS 27,000+/- ORIGINAL MILES ON ENGINE AND ALL SERVICES RECOMMENDED BY VW WERE MADE AT VW DEALERSHIPS. I AM THE ORIGINAL OWNER.
NHTSA complaint #10105760 — an unverified report by a vehicle owner.
VAN Nuys, CA
SERVICE BRAKES, HYDRAULIC
MY BRAKES ARE SOFT AND FAIL TO KEEP THE CAR AT REST. THE PROBLEM STARTED ON 09/29/2004. SINCE THEN THE VW DEALER WAS NOT ABLE TO FIND THE PROBLEM EVEN THOUGH MANY PARTS WERE REPLACED.
NHTSA complaint #10104634 — an unverified report by a vehicle owner.
at 60,000 milesConcord, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I PURCHASED, NEW, A 2001 VW EUROVAN WINNEBAGO CAMPER. IN 31,000 MILES, THE VEHICLE IS NOW ON ITS' THIRD SET OF BRAKES. MY LAST VEHICLE, A 1992 MAZDA NAVAJO; I FINALLY REPLACED BRAKES AT APPROXIMATELY 72,000 MILES. MY DRIVING IS NOT AN ISSUE WITH THE VW. EACH SET OF CAMPER BRAKES COSTS, RIGHT AT $1,500.00. VW PICKED-UP THE COST OF BRAKE SET #2 AT 17,000 MILES. AN AWA, AS THEY ARE ONLY WARRANTEED FOR 12,000 MILES. RIDICULOUS, TO BE SURE. WE HAVE ABSOLUTELY NO WARNING THAT THE BRAKES ARE "GOING OUT". ONCE THE WARNING LIGHT COMES ON - YOU MUST REPLACE THE ENTIRE BRAKE SYSTEM, NOT JUST PADS. AT 3 SETS IN 31,000 MILES; BRAKES ALONE ARE COSTING $150.00 FOR EVERY 1,000 MILES DRIVEN. ALSO, THIS VEHICLE HAS GONE THROUGH ELEVEN TIRES IN THIS SAME TIME FRAME, DUE TO INAPPROPRIATE SHOCKS (NOT HEAVY DUTY), AND THE COLLAPSE OF A MAJOR SPRING WHICH SUPPORTS THE CAMPER IN THE REAR OF THE VEHICLE ON THE LEFT SIDE. I HAVE SPOKEN TO MANY OTHER VW CAMPER OWNERS WITH 2001 MODELS AND THEY ARE EXPERIENCING THE SAME THINGS WITH BRAKES AND TIRES. VW AND WINNEBAGO DO NOT CARE AND WILL NOT LOWER THE PRICE OF THEIR BRAKE SYSTEMS, NOR EVEN PROVIDE THE PART NUMBERS FOR ANY HEAVY DUTY SHOCKS THAT CAN BE PUT ON THIS VEHICLE, NOT ABSORB THE COSTS OF THE VERY EXPENSIVE AND UNIQUE TIRE THAT MUST BE PUT ON THIS VEHICLE DUE TO THE LOAD BEARING OF THE CAMPER PORTION. NO BRAKES SHOULD COST THIS MUCH, NO VEHICLE SHOULD GO THROUGH 11 TIRES IN 31,000 MILES. PLEASE HELP.
NHTSA complaint #10093043 — an unverified report by a vehicle owner.
at 60,000 milesConcord, CA
SUSPENSION:FRONT:MACPHERSON STRUT
I PURCHASED, NEW, A 2001 VW EUROVAN WINNEBAGO CAMPER. IN 31,000 MILES, THE VEHICLE IS NOW ON ITS' THIRD SET OF BRAKES. MY LAST VEHICLE, A 1992 MAZDA NAVAJO; I FINALLY REPLACED BRAKES AT APPROXIMATELY 72,000 MILES. MY DRIVING IS NOT AN ISSUE WITH THE VW. EACH SET OF CAMPER BRAKES COSTS, RIGHT AT $1,500.00. VW PICKED-UP THE COST OF BRAKE SET #2 AT 17,000 MILES. AN AWA, AS THEY ARE ONLY WARRANTEED FOR 12,000 MILES. RIDICULOUS, TO BE SURE. WE HAVE ABSOLUTELY NO WARNING THAT THE BRAKES ARE "GOING OUT". ONCE THE WARNING LIGHT COMES ON - YOU MUST REPLACE THE ENTIRE BRAKE SYSTEM, NOT JUST PADS. AT 3 SETS IN 31,000 MILES; BRAKES ALONE ARE COSTING $150.00 FOR EVERY 1,000 MILES DRIVEN. ALSO, THIS VEHICLE HAS GONE THROUGH ELEVEN TIRES IN THIS SAME TIME FRAME, DUE TO INAPPROPRIATE SHOCKS (NOT HEAVY DUTY), AND THE COLLAPSE OF A MAJOR SPRING WHICH SUPPORTS THE CAMPER IN THE REAR OF THE VEHICLE ON THE LEFT SIDE. I HAVE SPOKEN TO MANY OTHER VW CAMPER OWNERS WITH 2001 MODELS AND THEY ARE EXPERIENCING THE SAME THINGS WITH BRAKES AND TIRES. VW AND WINNEBAGO DO NOT CARE AND WILL NOT LOWER THE PRICE OF THEIR BRAKE SYSTEMS, NOR EVEN PROVIDE THE PART NUMBERS FOR ANY HEAVY DUTY SHOCKS THAT CAN BE PUT ON THIS VEHICLE, NOT ABSORB THE COSTS OF THE VERY EXPENSIVE AND UNIQUE TIRE THAT MUST BE PUT ON THIS VEHICLE DUE TO THE LOAD BEARING OF THE CAMPER PORTION. NO BRAKES SHOULD COST THIS MUCH, NO VEHICLE SHOULD GO THROUGH 11 TIRES IN 31,000 MILES. PLEASE HELP.
NHTSA complaint #10093043 — an unverified report by a vehicle owner.
at 60,000 milesConcord, CA
TIRES
I PURCHASED, NEW, A 2001 VW EUROVAN WINNEBAGO CAMPER. IN 31,000 MILES, THE VEHICLE IS NOW ON ITS' THIRD SET OF BRAKES. MY LAST VEHICLE, A 1992 MAZDA NAVAJO; I FINALLY REPLACED BRAKES AT APPROXIMATELY 72,000 MILES. MY DRIVING IS NOT AN ISSUE WITH THE VW. EACH SET OF CAMPER BRAKES COSTS, RIGHT AT $1,500.00. VW PICKED-UP THE COST OF BRAKE SET #2 AT 17,000 MILES. AN AWA, AS THEY ARE ONLY WARRANTEED FOR 12,000 MILES. RIDICULOUS, TO BE SURE. WE HAVE ABSOLUTELY NO WARNING THAT THE BRAKES ARE "GOING OUT". ONCE THE WARNING LIGHT COMES ON - YOU MUST REPLACE THE ENTIRE BRAKE SYSTEM, NOT JUST PADS. AT 3 SETS IN 31,000 MILES; BRAKES ALONE ARE COSTING $150.00 FOR EVERY 1,000 MILES DRIVEN. ALSO, THIS VEHICLE HAS GONE THROUGH ELEVEN TIRES IN THIS SAME TIME FRAME, DUE TO INAPPROPRIATE SHOCKS (NOT HEAVY DUTY), AND THE COLLAPSE OF A MAJOR SPRING WHICH SUPPORTS THE CAMPER IN THE REAR OF THE VEHICLE ON THE LEFT SIDE. I HAVE SPOKEN TO MANY OTHER VW CAMPER OWNERS WITH 2001 MODELS AND THEY ARE EXPERIENCING THE SAME THINGS WITH BRAKES AND TIRES. VW AND WINNEBAGO DO NOT CARE AND WILL NOT LOWER THE PRICE OF THEIR BRAKE SYSTEMS, NOR EVEN PROVIDE THE PART NUMBERS FOR ANY HEAVY DUTY SHOCKS THAT CAN BE PUT ON THIS VEHICLE, NOT ABSORB THE COSTS OF THE VERY EXPENSIVE AND UNIQUE TIRE THAT MUST BE PUT ON THIS VEHICLE DUE TO THE LOAD BEARING OF THE CAMPER PORTION. NO BRAKES SHOULD COST THIS MUCH, NO VEHICLE SHOULD GO THROUGH 11 TIRES IN 31,000 MILES. PLEASE HELP.
NHTSA complaint #10093043 — an unverified report by a vehicle owner.
at 60,000 milesConcord, CA
SUSPENSION:FRONT:SHOCK ABSORBER
I PURCHASED, NEW, A 2001 VW EUROVAN WINNEBAGO CAMPER. IN 31,000 MILES, THE VEHICLE IS NOW ON ITS' THIRD SET OF BRAKES. MY LAST VEHICLE, A 1992 MAZDA NAVAJO; I FINALLY REPLACED BRAKES AT APPROXIMATELY 72,000 MILES. MY DRIVING IS NOT AN ISSUE WITH THE VW. EACH SET OF CAMPER BRAKES COSTS, RIGHT AT $1,500.00. VW PICKED-UP THE COST OF BRAKE SET #2 AT 17,000 MILES. AN AWA, AS THEY ARE ONLY WARRANTEED FOR 12,000 MILES. RIDICULOUS, TO BE SURE. WE HAVE ABSOLUTELY NO WARNING THAT THE BRAKES ARE "GOING OUT". ONCE THE WARNING LIGHT COMES ON - YOU MUST REPLACE THE ENTIRE BRAKE SYSTEM, NOT JUST PADS. AT 3 SETS IN 31,000 MILES; BRAKES ALONE ARE COSTING $150.00 FOR EVERY 1,000 MILES DRIVEN. ALSO, THIS VEHICLE HAS GONE THROUGH ELEVEN TIRES IN THIS SAME TIME FRAME, DUE TO INAPPROPRIATE SHOCKS (NOT HEAVY DUTY), AND THE COLLAPSE OF A MAJOR SPRING WHICH SUPPORTS THE CAMPER IN THE REAR OF THE VEHICLE ON THE LEFT SIDE. I HAVE SPOKEN TO MANY OTHER VW CAMPER OWNERS WITH 2001 MODELS AND THEY ARE EXPERIENCING THE SAME THINGS WITH BRAKES AND TIRES. VW AND WINNEBAGO DO NOT CARE AND WILL NOT LOWER THE PRICE OF THEIR BRAKE SYSTEMS, NOR EVEN PROVIDE THE PART NUMBERS FOR ANY HEAVY DUTY SHOCKS THAT CAN BE PUT ON THIS VEHICLE, NOT ABSORB THE COSTS OF THE VERY EXPENSIVE AND UNIQUE TIRE THAT MUST BE PUT ON THIS VEHICLE DUE TO THE LOAD BEARING OF THE CAMPER PORTION. NO BRAKES SHOULD COST THIS MUCH, NO VEHICLE SHOULD GO THROUGH 11 TIRES IN 31,000 MILES. PLEASE HELP.
NHTSA complaint #10093043 — an unverified report by a vehicle owner.
at 60,000 milesConcord, CA
SUSPENSION:REAR:SPRINGS
I PURCHASED, NEW, A 2001 VW EUROVAN WINNEBAGO CAMPER. IN 31,000 MILES, THE VEHICLE IS NOW ON ITS' THIRD SET OF BRAKES. MY LAST VEHICLE, A 1992 MAZDA NAVAJO; I FINALLY REPLACED BRAKES AT APPROXIMATELY 72,000 MILES. MY DRIVING IS NOT AN ISSUE WITH THE VW. EACH SET OF CAMPER BRAKES COSTS, RIGHT AT $1,500.00. VW PICKED-UP THE COST OF BRAKE SET #2 AT 17,000 MILES. AN AWA, AS THEY ARE ONLY WARRANTEED FOR 12,000 MILES. RIDICULOUS, TO BE SURE. WE HAVE ABSOLUTELY NO WARNING THAT THE BRAKES ARE "GOING OUT". ONCE THE WARNING LIGHT COMES ON - YOU MUST REPLACE THE ENTIRE BRAKE SYSTEM, NOT JUST PADS. AT 3 SETS IN 31,000 MILES; BRAKES ALONE ARE COSTING $150.00 FOR EVERY 1,000 MILES DRIVEN. ALSO, THIS VEHICLE HAS GONE THROUGH ELEVEN TIRES IN THIS SAME TIME FRAME, DUE TO INAPPROPRIATE SHOCKS (NOT HEAVY DUTY), AND THE COLLAPSE OF A MAJOR SPRING WHICH SUPPORTS THE CAMPER IN THE REAR OF THE VEHICLE ON THE LEFT SIDE. I HAVE SPOKEN TO MANY OTHER VW CAMPER OWNERS WITH 2001 MODELS AND THEY ARE EXPERIENCING THE SAME THINGS WITH BRAKES AND TIRES. VW AND WINNEBAGO DO NOT CARE AND WILL NOT LOWER THE PRICE OF THEIR BRAKE SYSTEMS, NOR EVEN PROVIDE THE PART NUMBERS FOR ANY HEAVY DUTY SHOCKS THAT CAN BE PUT ON THIS VEHICLE, NOT ABSORB THE COSTS OF THE VERY EXPENSIVE AND UNIQUE TIRE THAT MUST BE PUT ON THIS VEHICLE DUE TO THE LOAD BEARING OF THE CAMPER PORTION. NO BRAKES SHOULD COST THIS MUCH, NO VEHICLE SHOULD GO THROUGH 11 TIRES IN 31,000 MILES. PLEASE HELP.
NHTSA complaint #10093043 — an unverified report by a vehicle owner.
at 25,750 milesPortland, OR
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
AIR CONDITIONER COMPRESSOR FAILURE AT JUST OVER 25,000 MILES. OTHER VOLKSWAGEN EUROVAN DRIVERS HAVE REPORTED SIMILAR FAILURES, INCLUDING SEIZING OF THE COMPRESSOR, IMMEDIATE LOSS OF THE COMPRESSOR DRIVE BELT, AND A RESULTING LOSS OF POWER STEERING CONTROL, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL.
NHTSA complaint #10088898 — an unverified report by a vehicle owner.
at 25,750 milesPortland, OR
STEERING:HYDRAULIC POWER ASSIST:PUMP
AIR CONDITIONER COMPRESSOR FAILURE AT JUST OVER 25,000 MILES. OTHER VOLKSWAGEN EUROVAN DRIVERS HAVE REPORTED SIMILAR FAILURES, INCLUDING SEIZING OF THE COMPRESSOR, IMMEDIATE LOSS OF THE COMPRESSOR DRIVE BELT, AND A RESULTING LOSS OF POWER STEERING CONTROL, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL.
NHTSA complaint #10088898 — an unverified report by a vehicle owner.
at 5,000 milesSierra Vista, AZ
ENGINE AND ENGINE COOLING
VW USED PLASTIC IN THE EUROVAN'S OIL FILTER HOUSING. DURING TWO OIL CHANGES (5,000 MILES AND THEN AT 64,000 MILES) THE PLASTIC OIL FILTER HOUSING WAS CRACKED DURING ROUTINE OIL CHANGES WHICH THEN CAUSED OIL LOSS AND SUBSEQUENT ENGINE DAMAGE/FAILURES. AS A RESULT OUR EUROVAN HAS SPENT 5 MONTHS IN THE SHOP FOR ONE ENGINE REBUILD AND THEN ONE ENGINE REPLACEMENT!
NHTSA complaint #10088781 — an unverified report by a vehicle owner.
at 20,000 milesSeverna Park, MD
SUSPENSION:REAR
DIOSCOVERED ONE OF FOUR BOLTS HOLDING THE REAR ANTI-SWAY BAR ON MY 2001 VW EUROVAN WAS LOOSE AND REQUIRED OVER TWO FULL TURNS BEFORE IT WAS TIGHTENED TO TORQUE SPECIFICATIONS.
NHTSA complaint #10086594 — an unverified report by a vehicle owner.
at 36,273 milesNipomo, CA
ELECTRICAL SYSTEM:IGNITION
WE ARE DEEPLY DISAPPOINTED IN VWS PRACTICE REGARDING THE RECALL OF IGNITION COIL FAILURES ON THE 2001 VW EUROVAN. IT BELIES THEIR POLICY AS STATED ON THE INTERNET THAT THEY NOTIFY OWNERS OF THE PROBLEM, HAVE SUFFICIENT PARTS IN DEALERSHIPS, AND OFFER ALTERNATIVE TRANSPORTATION AT NO COST. INDEED OWNERS SHOULD BE ALERTED OF POTENTIAL FAILURES AND VW SHOULD HAVE PLENTY OF PARTS ON HAND TO FIX THE PROBLEM. TO DATE WE HAVE NOT RECEIVED ANY NOTIFICATION FROM VW OF AMERICA. WE DISCOVERED THE PROBLEM WHEN THE ENGINE MALFUNCTION INDICATOR LIT UP. FORTUNATELY FOR US, THE PROBLEM DID NOT OCCUR UNTIL THE TAIL END OF A 10,000-MILE JOURNEY ACROSS THE U.S. AND CANADA. ACCORDING TO THE LOCAL VW DEALER, COMMUNITY VW OF SANTA MARIA, THE REPAIR PARTS ORDERED ON DECEMBER 8 WILL NOT BE AVAILABLE FOR ANOTHER THREE WEEKS. THE OTHER LOCAL DEALER, KIMBALL MOTORS OF SAN LUIS OBISPO, IS ALSO UNABLE TO GET THE PARTS ANY FASTER. YESTERDAY, DECEMBER 18, OUR EUROVAN FAILED TO START. THE LOCAL DEALERSHIP HAS NOT OFFERED ANY ALTERNATIVE TRANSPORTATION. SO WE WILL BE STRANDED FOR AT LEAST THREE WEEKS. WE CAN ONLY HOPE THOSE REPAIR PARTS WILL BE DELIVERED ON SCHEDULE. EITHER VW SHOULD LIVE UP TO THEIR STATED COMMITMENT BY PROVIDING REPAIR PARTS AND ALTERNATIVE TRANSPORTATION NOW OR RESTATE THE POLICY TO MATCH THEIR ACTIONS OF LETTING THE BUYER BEWARE. WE HAVE CONVEYED THIS INFORMATION TO VW CUSTOMER SERVICE.
NHTSA complaint #10050779 — an unverified report by a vehicle owner.
at 11,000 milesPort Orange, FL
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN ATTEMPTING TO PULL OFF FROM A LIGHT VEHICLE HAD A DELAY IN ACCELERATION. DRIVER HAD TO PUSH GAS PEDAL ALMOST TO THE FLOOR. THEN VEHICLE WOULD JUMP FORWARD. *AK
NHTSA complaint #10042059 — an unverified report by a vehicle owner.
at 8,090 milesColorado Springs, CO
POWER TRAIN:AUTOMATIC TRANSMISSION
THE ENGINE FELL FROM THE VEHICLE DUE TO A MISSING BOLT, ALSO THE TRANSMISSION WAS INOPERATIVE. *JB THE CONSUMER FOUND THAT THE ENGINE AND THE TRANSMISSION WAS REBUILT PRIOR TO PURCHASE. THE ENGINE LIGHT HAD COME ON, THE CONSUMER'S DAUGHTER HEARD A LOUD RATTLE AND VIEWED SMOKE COMING FROM THE ENGINE AREA. ON ANOTHER OCCASION WHEN THE CONSUMER HAD COME TO AN INTERSECTION, WHEN ACCELERATED, THE VEHICLE HAD MADE A NOISE THEN WOULD NOT MOVE. THE BOLTS HAD SPRAYED OVER THE ROAD. SCC
NHTSA complaint #10015157 — an unverified report by a vehicle owner.
at 8,090 milesColorado Springs, CO
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE FELL FROM THE VEHICLE DUE TO A MISSING BOLT, ALSO THE TRANSMISSION WAS INOPERATIVE. *JB THE CONSUMER FOUND THAT THE ENGINE AND THE TRANSMISSION WAS REBUILT PRIOR TO PURCHASE. THE ENGINE LIGHT HAD COME ON, THE CONSUMER'S DAUGHTER HEARD A LOUD RATTLE AND VIEWED SMOKE COMING FROM THE ENGINE AREA. ON ANOTHER OCCASION WHEN THE CONSUMER HAD COME TO AN INTERSECTION, WHEN ACCELERATED, THE VEHICLE HAD MADE A NOISE THEN WOULD NOT MOVE. THE BOLTS HAD SPRAYED OVER THE ROAD. SCC
NHTSA complaint #10015157 — an unverified report by a vehicle owner.