2017 Volkswagen Golf Sportwagen problems

UNKNOWN OR OTHER

2017 Golf has been nothing but a nightmare. [1] 2018-2021, it was Infotainment system that I had to repair 3 times; once under warranty, twice out of pocket. Stupid navigation system malfunctions every time they upgrade the map or something and caused another visit to the dealer for replacing the entire radio and that little disk in the glove box. How many times would anyone do this during ownership, every year? I gave up fixing that dumbest navigation infotainment whatever, after paying thousands of $$ twice. Apparently, nobody at VW could care less if their driver could have an accident while driving with phone in hand to navigate while the navigation screen is on forever uploading loop. [2] 2026, EPC started showing up on dashboard. Car was noticeably sluggish and became difficult to accelerate. Dumbass dealership misdiagnosed and repaired engine harness instead of turbocharger, costing me thousands of $$ for two separate repairs. I missed the class action deadline due to seldom driving. EPC was not acting up yet during the suit. Whoever reads this, go buy yourself a Toyota.

NHTSA complaint #11752767 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

2017 Golf has been nothing but a nightmare. [1] 2018-2021, it was Infotainment system that I had to repair 3 times; once under warranty, twice out of pocket. Stupid navigation system malfunctions every time they upgrade the map or something and caused another visit to the dealer for replacing the entire radio and that little disk in the glove box. How many times would anyone do this during ownership, every year? I gave up fixing that dumbest navigation infotainment whatever, after paying thousands of $$ twice. Apparently, nobody at VW could care less if their driver could have an accident while driving with phone in hand to navigate while the navigation screen is on forever uploading loop. [2] 2026, EPC started showing up on dashboard. Car was noticeably sluggish and became difficult to accelerate. Dumbass dealership misdiagnosed and repaired engine harness instead of turbocharger, costing me thousands of $$ for two separate repairs. I missed the class action deadline due to seldom driving. EPC was not acting up yet during the suit. Whoever reads this, go buy yourself a Toyota.

NHTSA complaint #11752767 — an unverified report by a vehicle owner.

ENGINE

2017 Golf has been nothing but a nightmare. [1] 2018-2021, it was Infotainment system that I had to repair 3 times; once under warranty, twice out of pocket. Stupid navigation system malfunctions every time they upgrade the map or something and caused another visit to the dealer for replacing the entire radio and that little disk in the glove box. How many times would anyone do this during ownership, every year? I gave up fixing that dumbest navigation infotainment whatever, after paying thousands of $$ twice. Apparently, nobody at VW could care less if their driver could have an accident while driving with phone in hand to navigate while the navigation screen is on forever uploading loop. [2] 2026, EPC started showing up on dashboard. Car was noticeably sluggish and became difficult to accelerate. Dumbass dealership misdiagnosed and repaired engine harness instead of turbocharger, costing me thousands of $$ for two separate repairs. I missed the class action deadline due to seldom driving. EPC was not acting up yet during the suit. Whoever reads this, go buy yourself a Toyota.

NHTSA complaint #11752767 — an unverified report by a vehicle owner.

SUSPENSION

During the WV state inspection at my VW dealer for my 2017 Golf Sportswagen, it was determined I had a broken rear spring. Researching the issue, I find VW issued a recall for some 2017 Golf Sportswagens for this very issue, but apparently my car was not included. The broken spring prevents me from having a valid inspection sticker and should not drive it. Per information on the past recall, collapse of the spring can cause tire damage and loss of control of the vehicle. The previous recall was Safety Recall Code: 42J5 – Rear Axle Coil Springs – 2017-2019 Volkswagen Golf Sportwagen. Hence the problem was reproduced and confirmed. No warning lamps or signals were observed and the defect was found during the VW State Inspection procedure at Voltswagen Morgantown.

NHTSA complaint #11659993 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Safety issue with my 2017 VW Golf Sportwagen SEL VIN [XXX] with 83,219 miles. The passenger side mirror adhesive is defective and has caused the glass to detach. The defective VW part number number is 5G0857522Q This is a SAFETY ISSUE. My research revealed that many owners are experiencing this same adhesive defect with the mirror. I submitted a case number ticket [XXX] on March 17 2025 with VW about this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11648669 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

Safety issue with my 2017 VW Golf Sportwagen SEL VIN [XXX] with 83,219 miles. The passenger side mirror adhesive is defective and has caused the glass to detach. The defective VW part number number is 5G0857522Q This is a SAFETY ISSUE. My research revealed that many owners are experiencing this same adhesive defect with the mirror. I submitted a case number ticket [XXX] on March 17 2025 with VW about this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11648669 — an unverified report by a vehicle owner.

SUSPENSION

Left and Rear Coil Springs have snapped in half due to unreasonably dangerous defective manufacturing. This is consistent with the open recall for the exact condition: NHTSA's campaign number: 19V188000. However, VW North America refuses to consider my vehicle for the recall as my vin is not included. Although the snaps reflect a a dangerous manufacturing defect, VW incorrectly has determined the rear coil springs on my vehicle are not "in the batch" of defective coil springs.

NHTSA complaint #11620588 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

When fueling the car at the gas station, the gas pump would shut off, almost immediately and the little fuel would gush out of the tank. We are unable to fuel the car. Repeated several times, but unable to fuel the car. From reading various online forum posting of folks with a similar problem, it appears that the suspect is the suction pump. Called the dealer and the recommend getting a new gas tank. Estimate cost of repair-$4,000. Taking car to dealership to have the suction pump replaced under the recall and see what happens.

NHTSA complaint #11606993 — an unverified report by a vehicle owner.

AIR BAGS

Passenger Occupancy Sensor (0152612) failed causing airbag and seatbelt warning lights to illuminate. Airbag was not functional while lights were on. Dealer diagnosed and repaired issue for $892.

NHTSA complaint #11597732 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 60 MPH, the fuel tank was leaking. The vehicle was taken to a local dealer where it was diagnosed that the EVAP system had been filled with fuel, but the fix for the vehicle could not be determined. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

NHTSA complaint #11593720 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 60 MPH, the fuel tank was leaking. The vehicle was taken to a local dealer where it was diagnosed that the EVAP system had been filled with fuel, but the fix for the vehicle could not be determined. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

NHTSA complaint #11593720 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11592925 — an unverified report by a vehicle owner.

SUSPENSION

[XXX] loud clunking noise from right rear of car taken to VW KIngst on, NY, diagnosed with broken rear springs there is a recall but not for my VIN number, but my springs are broken, maybe VIN numbers need updating INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11590136 — an unverified report by a vehicle owner.

SUSPENSION

There was a recall on my vehicle due to a spring issue. Presumably I have the same springs as those on cars that were recalled, even though my car was not recalled. My springs are damaged, but VW refuses to take responsibility.

NHTSA complaint #11588521 — an unverified report by a vehicle owner.

SUSPENSION

While driving approximately 50 mph I heard a clunk noise from the back of the car I was close to our service garage in Meaford Ontario Canada so I stopped there and left the car with them They called and said the right rear spring was broken in 2 places One break was rusty and the second break was fresh and clean We investigated and saw that there was a recall 42J5 so we instructed the mechanic to replace both as per the notice to save the cost of towing($200) the car 30 miles We purchased the replacement springs from the local dealer We have now been advised by VW that they do not have to honour the recall because the VIN is not on their data base To me that confirms that the data base must be wrong because I had a spring break I have reported this to Transport Canada as well but I know it is North American issue I clicked [XXX] and 12345 as a zip code my address is actually in [XXX]

NHTSA complaint #11588096 — an unverified report by a vehicle owner.

SUSPENSION

Broken rear coil spring requiring replacement of both rear springs. The springs were replaced at the state safety inspection in August 2023. The broken parts were not retained. Failure of part could have resulted in loss of control of the vehicle. The work was completed by an independent garage. There was no warning other than reduction of ride comfort.

NHTSA complaint #11584966 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Currently gas is pouring from back right bumper. The pump is siphoning gas from the tank & onto the pavement. In the garage & on the driveway. We cannot fill our tank more than 1/4 at this time.

NHTSA complaint #11584765 — an unverified report by a vehicle owner.

AIR BAGS

Steering wheel "Clock Spring" has failed at 76,000 miles. Heard an clicking sound when turning leading up to issue, then a POP sound. Airbags, horn, cruise control, and other wheel controls all dead. I see this is a common problem, obviously a bad part from VW, and a MOJOR safety risk since Airbag will not deploy. This should be a recall, or free repair when it breaks at least, no reason this part should ever fail.

NHTSA complaint #11576160 — an unverified report by a vehicle owner.

SUSPENSION

Both rear coil springs have broken. Ref: NHTSA Campaign 19V188000

NHTSA complaint #11556259 — an unverified report by a vehicle owner.

SUSPENSION

Got in touch with VW regarding recall 42J5 but manufacturer tells me that my vehicle is not a part it the recall. I believe since my car is 2017 which is a part of the recall, there is a chance a defective part could have been used on my car. Also VW refused to provide me with parts numbers for the effected vehicle. I was going it compare with parts on my vehicle which are broken ( coil springs)

NHTSA complaint #11535834 — an unverified report by a vehicle owner.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated while driving 40 MPH, there was an abnormal thumping sound coming from the rear of the vehicle. Upon inspection, the contact discovered that the rear passenger’s side to the vehicle was lowered due to a fractured coil spring. Upon investigation, the contact discovered NHTSA Campaign Number: 19V188000 (Suspension) which he linked to the failure. The dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 115,000.

NHTSA complaint #11528930 — an unverified report by a vehicle owner.

SUSPENSION

Both rear springs shattered in three paces withing 6 weeks of each other. One occurred while driving on highway beginning of March 2023. The first time there was no immediate issue because of the way the spring collapsed on itself. I replaced the spring. The second spring shattered and collapsed (end of April 2023) onto the shock causing loud banging sounds. Luckily it collapsed while on city street. The tire was scraping inside the wheel well but I was able to control the vehicle. I could not drive the vehicle until the spring was replaced. I checked with VW and there are numerous recalls on the my vehicle model and year, but not my vin #.

NHTSA complaint #11519255 — an unverified report by a vehicle owner.