FaultScore

FaultScore report

2003 Volkswagen NEW Beetle problems

Owners have filed 30 complaints about the 2003 Volkswagen NEW Beetle with NHTSA between 2003 and 2004. The largest single group is the transmission & drivetrain. Across this model's run it ranks 3 of 7 worst.

D

FaultScore 70/100

Higher is worse. Measured against the other years of the Volkswagen NEW Beetle.

How this is worked out

The numbers

30

Complaints

3

Crashes reported

0

Fires reported

3

Injuries reported

15,000 mi

Median mileage at failure

Half of reported failures happened before this

100%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 40 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Volkswagen NEW Beetle. 50 means typical for this model; 100 means roughly double.
Severity — 100
20% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
100% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other Volkswagen NEW Beetle

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 Volkswagen NEW Beetle

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Transmission & Drivetrain 7 23.3%

Median failure at 2,000 miles

Electrical System 4 13.3%

Median failure at 16,000 miles

Windows, Mirrors & Wipers 3 10.0%

Median failure at 8,000 miles

Lights 3 10.0%

Median failure at 20,000 miles

Engine & Cooling 3 10.0%

Median failure at 16,000 miles

Body & Structure 2 6.7%

Median failure at 5,250 miles

Airbags 2 6.7%

1 crashes, 0 fires · median 26,000 mi

Equipment & Accessories 1 3.3%

Median failure at 16,000 miles

Doors, Latches & Locks 1 3.3%

Median failure at 1,000 miles

Seats 1 3.3%

Median failure at 15,000 miles

Seat Belts 1 3.3%

1 crashes, 0 fires · median 26,000 mi

Tires 1 3.3%

1 crashes, 0 fires · median 4,160 mi

Steering 1 3.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 15.0%
1,000 – 9,999 miles 4 20.0%
10,000 – 24,999 miles 11 55.0%
25,000 – 49,999 miles 2 10.0%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2003 Volkswagen New Beetle 2-DR. w/SAB

Frontal crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2003 Volkswagen New Beetle 2-DR. w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2003 peak 6 Nov 2004

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 26,000 miles Midway Park, NC Crash 1 injured

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.

NHTSA complaint #10071490 — an unverified report by a vehicle owner.

at 26,000 miles Midway Park, NC Crash 1 injured

AIR BAGS:SIDE/WINDOW

WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.

NHTSA complaint #10071490 — an unverified report by a vehicle owner.

at 4,160 miles Kansas City, KS Crash 1 injured

TIRES

WHILE DRIVING FRONT LEFT SIDE WALL TIRE BLEW OUT IT CAUSED THE TIRE TO BECOME FLAT. IT CAUSED THE WHEEL TO GO LEFT AND GLANCE OFF THE CONCRETE DIVIDER THIS CAUSED DAMAGE TO WHEEL AND WHEEL ALIGNMENT. DEALER NOTIFIED. *AK *CB.

NHTSA complaint #10026633 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 12,500 miles Tallahassee, FL

POWER TRAIN:AUTOMATIC TRANSMISSION

THE CAR SLAMS INTO GEAR WHEN STARTING FROM A COLD START. IT WAS IN THE SHOP OVER A MONTH, AND IT WAS GIVEN BACK TO ME WITH "WE CAN FIND NOTHING MECHANICALLY WRONG WITH IT, IT MAY BUCK A BIT, BUT THERE ARE NO SAFETY HAZARDS." LIVE WITH IT BASICALLY. VW THEMSELVES HAVE BEEN OF NO HELP WHATSOEVER IN RESOLVING THIS ISSUE.

NHTSA complaint #10100512 — an unverified report by a vehicle owner.

at 15,000 miles Anderson, SC

VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPER FAILED TO COME ON. ON TWELVE DIFFERENT OCCASIONS, UNDER VARYING BUT RAINY WEATHER CONDITIONS, WHILE THE VEHICLE WAS BEING OPERATED BY MYSELF OR MY WIFE, THE WIPERS FAILED TO COME ON WHEN SWITCHED ON. ON FOUR OF THESE OCCASIONS THE RAIN BEGAN TO FALL QUICKLY WHILE THE VEHICLE WAS AT HIGHWAY SPEED WHICH CAUSED A VERY DANGEROUS SITUATION. ON ALL OCCASIONS, WE HAD TO PULL TO THE SIDE OF THE ROADWAY, AND ONLY AFTER A FEW MINUTES OF REPEATEDLY TURNING THE WIPER SWITCH ON AND OFF AND/OR DOING NOTHING BUT WAITING, THE WIPERS WOULD SUDDENLY COME ON BY THEMSELVES. WE HAVE RETURN THE VEHICLE TO THE DEALER ON TWO OCCASIONS (THE THIRD BEING NEXT WEEK) WITH THIS COMPLAINT. THE DEALER REPLACED A RELAY, BUT THIS HAS NOT CORRECTED THE PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS SUDDEN RAIN AT 70 MPH LEAVES YOU COMPLETELY BLIND. THE INCIDENT DATE IS TODAY'S DATE AS TODAY IS THE MOST RECENT OCCURRENCE.

NHTSA complaint #10100334 — an unverified report by a vehicle owner.

at 16,000 miles Cheshire, CT

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.

NHTSA complaint #10093287 — an unverified report by a vehicle owner.

at 16,000 miles Cheshire, CT

ELECTRICAL SYSTEM:IGNITION:SWITCH

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.

NHTSA complaint #10093287 — an unverified report by a vehicle owner.

at 16,000 miles Cheshire, CT

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.

NHTSA complaint #10093287 — an unverified report by a vehicle owner.

at 16,000 miles Cheshire, CT

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.

NHTSA complaint #10093287 — an unverified report by a vehicle owner.

at 16,000 miles Cheshire, CT

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.

NHTSA complaint #10093287 — an unverified report by a vehicle owner.

at 16,000 miles Cheshire, CT

EQUIPMENT

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.

NHTSA complaint #10093287 — an unverified report by a vehicle owner.

Tyler, TX

ENGINE AND ENGINE COOLING:ENGINE

TEXAS LEMON LAW/ TEXAS DECEPTIVE TRADE PRACTICES ACT/ BREACH OF WARRANTY.*MR

NHTSA complaint #10040661 — an unverified report by a vehicle owner.

Tyler, TX

ELECTRICAL SYSTEM

TEXAS LEMON LAW/ TEXAS DECEPTIVE TRADE PRACTICES ACT/ BREACH OF WARRANTY.*MR

NHTSA complaint #10040661 — an unverified report by a vehicle owner.

Chevy Chase, MD

POWER TRAIN:AUTOMATIC TRANSMISSION

POWERTRAIN PROBLEMS-- VEHICLE HAS TIPTRONIC. INTERMITTENT FAILURE SHIFTING FROM AUTOMATIC TO TIPTRONIC MANUAL FUNCTIONALITY. IN ADDITION, PASSENGER FRONTAL AIRBAG FAILED WITHIN THE FIRST WEEK OF PURCHASE OF THE VEHICLE. MULTIPLE SERVICE RELATED COMPLAINTS.

NHTSA complaint #10075424 — an unverified report by a vehicle owner.

Chevy Chase, MD

AIR BAGS

POWERTRAIN PROBLEMS-- VEHICLE HAS TIPTRONIC. INTERMITTENT FAILURE SHIFTING FROM AUTOMATIC TO TIPTRONIC MANUAL FUNCTIONALITY. IN ADDITION, PASSENGER FRONTAL AIRBAG FAILED WITHIN THE FIRST WEEK OF PURCHASE OF THE VEHICLE. MULTIPLE SERVICE RELATED COMPLAINTS.

NHTSA complaint #10075424 — an unverified report by a vehicle owner.

Lake Stevens, WA

EXTERIOR LIGHTING:HEADLIGHTS

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

NHTSA complaint #10074544 — an unverified report by a vehicle owner.

Lake Stevens, WA

EXTERIOR LIGHTING:BRAKE LIGHTS

FROM SEPT 03 THROUGH APRIL 04, I HAD 5 RIGHT REAR BRAKE LIGHTS REPLACED AND 2 LEFT HEADLIGHTS REPLACED ON MY 2003 VW NEW BEETLE. NO REASON WAS EVER GIVEN AS TO WHY THEY KEPT FAILING. THE DEALERSHIP JUST KEPT REPLACING THEM. MY SON WAS STOPPED BY THE STATE PATROL ONCE BECAUSE A REAR LIGHT WAS OUT - I HAD TOTAL STRANGERS TELL ME THAT THE LIGHTS WERE OUT AND MY NEIGHBORS AND I ARE KEEPING TRACK OF HOW MANY VW NEW BEETLES HAVE AT LEAST ONE LIGHT OUT  I COUNT AT LEAST 4 EACH WEEK. I WANT ALL VW NEW BEETLE OWNERS TO KNOW THAT THIS IS A MALFUNCTION OF THEIR CAR AND IT IS A SAFETY ISSUE AND THE DEALER MUST REPAIR IT FOR FREE  VW IS NOT CONSISTENT WITH RECORDING THEIR RECALLS ON THE INTERNET, SO I DID NOT KNOW THAT THIS WAS A PROBLEM. I FINALLY GOT SICK AND TIRED OF THIS PROBLEM AND TOOK MY CAR BACK TO THE DEALER I PURCHASED IT FROM. THE DEALER FINALLY ACKNOWLEDGED THE PROBLEM BY GIVING ME A NEW CAR; HOWEVER I AM NOW HAVING PROBLEMS WITH THE DRIVER WINDOW GOING BACK DOWN ON ITS OWN. REFER TO #ODI 10074541 AND #10074539. (I RECORDED THE LAST INCIDENT AS THE INCIDENT DATE)

NHTSA complaint #10074544 — an unverified report by a vehicle owner.

Lake Stevens, WA

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

REFER TO # 10051120 MY WINDSHIELD WIPERS WOULD OPERATE NORMALLY AND THEN JUST STOP IN MID-SWIPE, RIGHT IN FRONT OF MY FACE, WHILE I WAS DRIVING. THEN AFTER CLICKING THE SWITCH BACK AND FORTH, I COULD FINALLY GET THEM TO WORK. THE DEALER INDICATED THAT IT COULD BE THE INTERMITTENT WIPER RELAY, BUT IT WOULD HAVE TO BE ORDERED. I SHOULD DRIVE THE CAR UNTIL THEN, UNLESS IT BECAME A PROBLEM  WELL, DUH! WHEN WOULD IT NOT BE A PROBLEM TO DRIVE IN THE RAIN/SNOW WITH NON-OPERABLE WIPERS? TOOK MY CAR BACK IN, GOT A LOANER AND THE INTERMITTENT WIPER RELAY WAS REPLACED.

NHTSA complaint #10074539 — an unverified report by a vehicle owner.

at 26,000 miles Midway Park, NC Crash 1 injured

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.

NHTSA complaint #10071490 — an unverified report by a vehicle owner.

at 26,000 miles Midway Park, NC Crash 1 injured

AIR BAGS:SIDE/WINDOW

WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.

NHTSA complaint #10071490 — an unverified report by a vehicle owner.

Naperville, IL

POWER TRAIN:AUTOMATIC TRANSMISSION

HARD SHIFTING BETWEEN SECOND AND THIRD GEARS OF AUTOMATIC TRANSMISSION OF 2003 VOLKSWAGEN NEW BEETLE

NHTSA complaint #10060830 — an unverified report by a vehicle owner.

at 2,000 miles Colorado Springs, CO

POWER TRAIN:CLUTCH ASSEMBLY

THE CLUTCH ON MY 2003 VOLKSWAGEN NEW BEETLE FAILED AT 2000 MILES, APPROXIMATELY TWO MONTHS AFTER PURCHASE.

NHTSA complaint #10058587 — an unverified report by a vehicle owner.

at 1,000 miles Maryville, TN

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

WE HAVE A 2002 AND A 2003 VW BEETLE. THE 2002 HAS DOOR LOCKS THAT ONLY LOCK PART OF THE TIME. THE FIRST SEVEN TIMES THE DEALER ATTEMPTED TO REPAIR IT THEY SAID IT WAS AN INTERNAL MALFUNCTION OR THEY COULD NOT REPRODUCE THE PROBLEM. ON THE EIGHTH REPAIR ATTEMPT THEY FINALLY DECIDED THAT OUR POWER LOCKS ARE NOT SUPPOSED TO LOCK ALL THE TIME BECAUES WE HAVE CRANK WINDOWS!!! THE FIRST FOURTEEN MONTHS (UNTIL THEY REPLACED THE INSTRUMENT CLUSTER FOR ANOTHER PROBLEM) THE LOCKS WORKED PERFECTLY ALL THE TIME. THEY SAID THAT THE LOCKS MEET VW SPECS BUT REFUSED TO GIVE ME A COPY OF THE SPECS THEY ARE REFERRING TO. VW SAID OUR OWNER'S MANUAL IS OUR VW SPECS AND IT SAYS TO PUSH THE BUTTON AND THE DOORS WILL LOCK. THAT ONLY HAPPENS PART OF THE TIME. THIS IS A REAL SAFETY ISSUE. OUR TEENAGED DAUGHTER DRIVES THIS CAR AND NEEDS TO BE ABLE TO LOCK HER DOORS WHEN SHE GETS IN AND KNOW THAT THEY WILL LOCK. THE LOCKS HAVE DONE MULTIPLE OTHER STRANGE THINGS ALSO BUT THE INCONSISTANT LOCKING IS THE MOST COMMON PROBLEM. OUR 2003 BEETLE HAS A SAFETY ISSUE WITH THE REAR DEFOGGER. IT TAKES ANYWHERE FROM 9 - 20 MINUTES TO BEGIN TO CLEAR THE REAR WINDOW. THE DEALER SAYS THAT IT CLEARS IN 7 MINUTES AND THAT MEETS "VW SPECS" BUT THE 2002 VW WE HAVE AND THE LOANER BEETLES WE HAVE DRIVEN ALL CLEAR THE WINDOW IN 1-3 MINUTES. THE FACT THAT THE WINDOW DOESN'T BEGIN TO CLEAR, AT TIMES, FOR 20 MINUTES IS A REAL SAFETY HAZARD. THE 2003 ALSO HAS LOCK PROBLEMS. IT LOCKED ITSELF WHILE IN OUR GARAGE AND WOULD NOT UNLOCK FOR TWO DAYS. IF THAT HAD BEEN A DARK PARKING LOT IT COULD HAVE BEEN A DISASTER.

NHTSA complaint #10058396 — an unverified report by a vehicle owner.

at 1,000 miles Maryville, TN

LATCHES/LOCKS/LINKAGES

WE HAVE A 2002 AND A 2003 VW BEETLE. THE 2002 HAS DOOR LOCKS THAT ONLY LOCK PART OF THE TIME. THE FIRST SEVEN TIMES THE DEALER ATTEMPTED TO REPAIR IT THEY SAID IT WAS AN INTERNAL MALFUNCTION OR THEY COULD NOT REPRODUCE THE PROBLEM. ON THE EIGHTH REPAIR ATTEMPT THEY FINALLY DECIDED THAT OUR POWER LOCKS ARE NOT SUPPOSED TO LOCK ALL THE TIME BECAUES WE HAVE CRANK WINDOWS!!! THE FIRST FOURTEEN MONTHS (UNTIL THEY REPLACED THE INSTRUMENT CLUSTER FOR ANOTHER PROBLEM) THE LOCKS WORKED PERFECTLY ALL THE TIME. THEY SAID THAT THE LOCKS MEET VW SPECS BUT REFUSED TO GIVE ME A COPY OF THE SPECS THEY ARE REFERRING TO. VW SAID OUR OWNER'S MANUAL IS OUR VW SPECS AND IT SAYS TO PUSH THE BUTTON AND THE DOORS WILL LOCK. THAT ONLY HAPPENS PART OF THE TIME. THIS IS A REAL SAFETY ISSUE. OUR TEENAGED DAUGHTER DRIVES THIS CAR AND NEEDS TO BE ABLE TO LOCK HER DOORS WHEN SHE GETS IN AND KNOW THAT THEY WILL LOCK. THE LOCKS HAVE DONE MULTIPLE OTHER STRANGE THINGS ALSO BUT THE INCONSISTANT LOCKING IS THE MOST COMMON PROBLEM. OUR 2003 BEETLE HAS A SAFETY ISSUE WITH THE REAR DEFOGGER. IT TAKES ANYWHERE FROM 9 - 20 MINUTES TO BEGIN TO CLEAR THE REAR WINDOW. THE DEALER SAYS THAT IT CLEARS IN 7 MINUTES AND THAT MEETS "VW SPECS" BUT THE 2002 VW WE HAVE AND THE LOANER BEETLES WE HAVE DRIVEN ALL CLEAR THE WINDOW IN 1-3 MINUTES. THE FACT THAT THE WINDOW DOESN'T BEGIN TO CLEAR, AT TIMES, FOR 20 MINUTES IS A REAL SAFETY HAZARD. THE 2003 ALSO HAS LOCK PROBLEMS. IT LOCKED ITSELF WHILE IN OUR GARAGE AND WOULD NOT UNLOCK FOR TWO DAYS. IF THAT HAD BEEN A DARK PARKING LOT IT COULD HAVE BEEN A DISASTER.

NHTSA complaint #10058396 — an unverified report by a vehicle owner.

at 10,000 miles Oakley, CA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

2003 OLKSWAGON NEW BEETLE-THE REAR BUMPER HAD BEEN REMOVED TO REPAIR DAMAGE TO THE LEFT DRIVERS SIDE FENDER.ONCE REMOVED IT WAS NOTICED THAT THE RIGHT REAR PASSANGERS SIDE, FOAM UNDERBUMPER GUARD WAS CRACKED IN 2 PLACES, THE CRACKES WERE FILLED WITH A BLACK STRIP OF STICKY GLUE. THIS IS THE 5MPH IMPACT GUARD, IT WAS CRACKED WHICH CAUSED ITS INTERIGITY TO BE GONE. DURING MANUFACTURING THE PIECE SHOULD HAVE BEEN REPLACED WITH A NEW NON-BROKEN PIECE OF FOAM.

NHTSA complaint #10054528 — an unverified report by a vehicle owner.

at 15,000 miles Brentwood, CA

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

SINCE PURCHASING OUR 2003 VW BEETLE TURBO S WITH HEATED FRONT SEATS, THE SEAT WARMERS GET EXTREMELY HOT ON THE HIGHEST SETTING (#5). IF SET AT A LOWER SETTING, THE SEATS DO NOT GET WARM AT ALL. WE ARE NOTICING THERE IS A CHANGE IN THE LEATHER MATERIAL ON THE SEATS USED.

NHTSA complaint #10049507 — an unverified report by a vehicle owner.

Muskegon, MI

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

THE THROTTLE FAILED TO RESPOND IN MY NEW 2003 VOLKSWAGEN BEETLE. IT DIDN'T RESPOND WHEN ACCELERATOR PEDAL WAS DEPRESSED. THIS IS SPORADIC AND UNPREDICTABLE IN NATURE. VEHICLE REMAINS AT IDLE EVEN WHEN ACCELERATOR PEDAL IS DEPRESSED ALL THE WAY. SOMETIMES IT RESPONDS BY REVVING UP THE ENGINE TOO HIGH AND CAUSES THE VEHICLE TO ACCELERATE RAPIDLY. I HAD IT REPAIRED THREE TIMES AND AS OF THIS DATE THE PROBLEM REMAINS.

NHTSA complaint #10041013 — an unverified report by a vehicle owner.

Woodbridge, VA

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

POWER STEERING PUMP CONTIUOUSLY RUNS OUT OF FUEL AND THERE IS NO EVEDENCE OF LEAKAGE.

NHTSA complaint #10037118 — an unverified report by a vehicle owner.