Owners have filed 30 complaints
about the 2003 Volkswagen NEW Beetle with NHTSA between 2003 and 2004.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 3 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Volkswagen NEW Beetle. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Volkswagen NEW Beetle
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2003 Volkswagen NEW Beetle
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Transmission & Drivetrain
723.3%
Median failure at 2,000 miles
Electrical System
413.3%
Median failure at 16,000 miles
Windows, Mirrors & Wipers
310.0%
Median failure at 8,000 miles
Lights
310.0%
Median failure at 20,000 miles
Engine & Cooling
310.0%
Median failure at 16,000 miles
Body & Structure
26.7%
Median failure at 5,250 miles
Airbags
26.7%
1 crashes, 0 fires · median 26,000 mi
Equipment & Accessories
13.3%
Median failure at 16,000 miles
Doors, Latches & Locks
13.3%
Median failure at 1,000 miles
Seats
13.3%
Median failure at 15,000 miles
Seat Belts
13.3%
1 crashes, 0 fires · median 26,000 mi
Tires
13.3%
1 crashes, 0 fires · median 4,160 mi
Steering
13.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
315.0%
1,000 – 9,999 miles
420.0%
10,000 – 24,999 miles
1155.0%
25,000 – 49,999 miles
210.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2003 Volkswagen New Beetle 2-DR. w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2003peak 6Nov 2004
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 26,000 milesMidway Park, NCCrash1 injured
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.
NHTSA complaint #10071490 — an unverified report by a vehicle owner.
at 26,000 milesMidway Park, NCCrash1 injured
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.
NHTSA complaint #10071490 — an unverified report by a vehicle owner.
at 4,160 milesKansas City, KSCrash1 injured
TIRES
WHILE DRIVING FRONT LEFT SIDE WALL TIRE BLEW OUT IT CAUSED THE TIRE TO BECOME FLAT. IT CAUSED THE WHEEL TO GO LEFT AND GLANCE OFF THE CONCRETE DIVIDER THIS CAUSED DAMAGE TO WHEEL AND WHEEL ALIGNMENT. DEALER NOTIFIED. *AK *CB.
NHTSA complaint #10026633 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 12,500 milesTallahassee, FL
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR SLAMS INTO GEAR WHEN STARTING FROM A COLD START. IT WAS IN THE SHOP OVER A MONTH, AND IT WAS GIVEN BACK TO ME WITH "WE CAN FIND NOTHING MECHANICALLY WRONG WITH IT, IT MAY BUCK A BIT, BUT THERE ARE NO SAFETY HAZARDS." LIVE WITH IT BASICALLY. VW THEMSELVES HAVE BEEN OF NO HELP WHATSOEVER IN RESOLVING THIS ISSUE.
NHTSA complaint #10100512 — an unverified report by a vehicle owner.
at 15,000 milesAnderson, SC
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER FAILED TO COME ON. ON TWELVE DIFFERENT OCCASIONS, UNDER VARYING BUT RAINY WEATHER CONDITIONS, WHILE THE VEHICLE WAS BEING OPERATED BY MYSELF OR MY WIFE, THE WIPERS FAILED TO COME ON WHEN SWITCHED ON. ON FOUR OF THESE OCCASIONS THE RAIN BEGAN TO FALL QUICKLY WHILE THE VEHICLE WAS AT HIGHWAY SPEED WHICH CAUSED A VERY DANGEROUS SITUATION. ON ALL OCCASIONS, WE HAD TO PULL TO THE SIDE OF THE ROADWAY, AND ONLY AFTER A FEW MINUTES OF REPEATEDLY TURNING THE WIPER SWITCH ON AND OFF AND/OR DOING NOTHING BUT WAITING, THE WIPERS WOULD SUDDENLY COME ON BY THEMSELVES. WE HAVE RETURN THE VEHICLE TO THE DEALER ON TWO OCCASIONS (THE THIRD BEING NEXT WEEK) WITH THIS COMPLAINT. THE DEALER REPLACED A RELAY, BUT THIS HAS NOT CORRECTED THE PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS SUDDEN RAIN AT 70 MPH LEAVES YOU COMPLETELY BLIND. THE INCIDENT DATE IS TODAY'S DATE AS TODAY IS THE MOST RECENT OCCURRENCE.
NHTSA complaint #10100334 — an unverified report by a vehicle owner.
at 16,000 milesCheshire, CT
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.
NHTSA complaint #10093287 — an unverified report by a vehicle owner.
at 16,000 milesCheshire, CT
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.
NHTSA complaint #10093287 — an unverified report by a vehicle owner.
at 16,000 milesCheshire, CT
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.
NHTSA complaint #10093287 — an unverified report by a vehicle owner.
WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.
NHTSA complaint #10093287 — an unverified report by a vehicle owner.
at 16,000 milesCheshire, CT
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.
NHTSA complaint #10093287 — an unverified report by a vehicle owner.
at 16,000 milesCheshire, CT
EQUIPMENT
WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.
NHTSA complaint #10093287 — an unverified report by a vehicle owner.
NHTSA complaint #10040661 — an unverified report by a vehicle owner.
Chevy Chase, MD
POWER TRAIN:AUTOMATIC TRANSMISSION
POWERTRAIN PROBLEMS-- VEHICLE HAS TIPTRONIC. INTERMITTENT FAILURE SHIFTING FROM AUTOMATIC TO TIPTRONIC MANUAL FUNCTIONALITY. IN ADDITION, PASSENGER FRONTAL AIRBAG FAILED WITHIN THE FIRST WEEK OF PURCHASE OF THE VEHICLE. MULTIPLE SERVICE RELATED COMPLAINTS.
NHTSA complaint #10075424 — an unverified report by a vehicle owner.
Chevy Chase, MD
AIR BAGS
POWERTRAIN PROBLEMS-- VEHICLE HAS TIPTRONIC. INTERMITTENT FAILURE SHIFTING FROM AUTOMATIC TO TIPTRONIC MANUAL FUNCTIONALITY. IN ADDITION, PASSENGER FRONTAL AIRBAG FAILED WITHIN THE FIRST WEEK OF PURCHASE OF THE VEHICLE. MULTIPLE SERVICE RELATED COMPLAINTS.
NHTSA complaint #10075424 — an unverified report by a vehicle owner.
Lake Stevens, WA
EXTERIOR LIGHTING:HEADLIGHTS
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
NHTSA complaint #10074544 — an unverified report by a vehicle owner.
Lake Stevens, WA
EXTERIOR LIGHTING:BRAKE LIGHTS
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
NHTSA complaint #10074544 — an unverified report by a vehicle owner.
Lake Stevens, WA
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
REFER TO # 10051120 MY WINDSHIELD WIPERS WOULD OPERATE NORMALLY AND THEN JUST STOP IN MID-SWIPE, RIGHT IN FRONT OF MY FACE, WHILE I WAS DRIVING. THEN AFTER CLICKING THE SWITCH BACK AND FORTH, I COULD FINALLY GET THEM TO WORK. THE DEALER INDICATED THAT IT COULD BE THE INTERMITTENT WIPER RELAY, BUT IT WOULD HAVE TO BE ORDERED. I SHOULD DRIVE THE CAR UNTIL THEN, UNLESS IT BECAME A PROBLEM WELL, DUH! WHEN WOULD IT NOT BE A PROBLEM TO DRIVE IN THE RAIN/SNOW WITH NON-OPERABLE WIPERS? TOOK MY CAR BACK IN, GOT A LOANER AND THE INTERMITTENT WIPER RELAY WAS REPLACED.
NHTSA complaint #10074539 — an unverified report by a vehicle owner.
at 26,000 milesMidway Park, NCCrash1 injured
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.
NHTSA complaint #10071490 — an unverified report by a vehicle owner.
at 26,000 milesMidway Park, NCCrash1 injured
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.
NHTSA complaint #10071490 — an unverified report by a vehicle owner.
Naperville, IL
POWER TRAIN:AUTOMATIC TRANSMISSION
HARD SHIFTING BETWEEN SECOND AND THIRD GEARS OF AUTOMATIC TRANSMISSION OF 2003 VOLKSWAGEN NEW BEETLE
NHTSA complaint #10060830 — an unverified report by a vehicle owner.
at 2,000 milesColorado Springs, CO
POWER TRAIN:CLUTCH ASSEMBLY
THE CLUTCH ON MY 2003 VOLKSWAGEN NEW BEETLE FAILED AT 2000 MILES, APPROXIMATELY TWO MONTHS AFTER PURCHASE.
NHTSA complaint #10058587 — an unverified report by a vehicle owner.
WE HAVE A 2002 AND A 2003 VW BEETLE. THE 2002 HAS DOOR LOCKS THAT ONLY LOCK PART OF THE TIME. THE FIRST SEVEN TIMES THE DEALER ATTEMPTED TO REPAIR IT THEY SAID IT WAS AN INTERNAL MALFUNCTION OR THEY COULD NOT REPRODUCE THE PROBLEM. ON THE EIGHTH REPAIR ATTEMPT THEY FINALLY DECIDED THAT OUR POWER LOCKS ARE NOT SUPPOSED TO LOCK ALL THE TIME BECAUES WE HAVE CRANK WINDOWS!!! THE FIRST FOURTEEN MONTHS (UNTIL THEY REPLACED THE INSTRUMENT CLUSTER FOR ANOTHER PROBLEM) THE LOCKS WORKED PERFECTLY ALL THE TIME. THEY SAID THAT THE LOCKS MEET VW SPECS BUT REFUSED TO GIVE ME A COPY OF THE SPECS THEY ARE REFERRING TO. VW SAID OUR OWNER'S MANUAL IS OUR VW SPECS AND IT SAYS TO PUSH THE BUTTON AND THE DOORS WILL LOCK. THAT ONLY HAPPENS PART OF THE TIME. THIS IS A REAL SAFETY ISSUE. OUR TEENAGED DAUGHTER DRIVES THIS CAR AND NEEDS TO BE ABLE TO LOCK HER DOORS WHEN SHE GETS IN AND KNOW THAT THEY WILL LOCK. THE LOCKS HAVE DONE MULTIPLE OTHER STRANGE THINGS ALSO BUT THE INCONSISTANT LOCKING IS THE MOST COMMON PROBLEM. OUR 2003 BEETLE HAS A SAFETY ISSUE WITH THE REAR DEFOGGER. IT TAKES ANYWHERE FROM 9 - 20 MINUTES TO BEGIN TO CLEAR THE REAR WINDOW. THE DEALER SAYS THAT IT CLEARS IN 7 MINUTES AND THAT MEETS "VW SPECS" BUT THE 2002 VW WE HAVE AND THE LOANER BEETLES WE HAVE DRIVEN ALL CLEAR THE WINDOW IN 1-3 MINUTES. THE FACT THAT THE WINDOW DOESN'T BEGIN TO CLEAR, AT TIMES, FOR 20 MINUTES IS A REAL SAFETY HAZARD. THE 2003 ALSO HAS LOCK PROBLEMS. IT LOCKED ITSELF WHILE IN OUR GARAGE AND WOULD NOT UNLOCK FOR TWO DAYS. IF THAT HAD BEEN A DARK PARKING LOT IT COULD HAVE BEEN A DISASTER.
NHTSA complaint #10058396 — an unverified report by a vehicle owner.
at 1,000 milesMaryville, TN
LATCHES/LOCKS/LINKAGES
WE HAVE A 2002 AND A 2003 VW BEETLE. THE 2002 HAS DOOR LOCKS THAT ONLY LOCK PART OF THE TIME. THE FIRST SEVEN TIMES THE DEALER ATTEMPTED TO REPAIR IT THEY SAID IT WAS AN INTERNAL MALFUNCTION OR THEY COULD NOT REPRODUCE THE PROBLEM. ON THE EIGHTH REPAIR ATTEMPT THEY FINALLY DECIDED THAT OUR POWER LOCKS ARE NOT SUPPOSED TO LOCK ALL THE TIME BECAUES WE HAVE CRANK WINDOWS!!! THE FIRST FOURTEEN MONTHS (UNTIL THEY REPLACED THE INSTRUMENT CLUSTER FOR ANOTHER PROBLEM) THE LOCKS WORKED PERFECTLY ALL THE TIME. THEY SAID THAT THE LOCKS MEET VW SPECS BUT REFUSED TO GIVE ME A COPY OF THE SPECS THEY ARE REFERRING TO. VW SAID OUR OWNER'S MANUAL IS OUR VW SPECS AND IT SAYS TO PUSH THE BUTTON AND THE DOORS WILL LOCK. THAT ONLY HAPPENS PART OF THE TIME. THIS IS A REAL SAFETY ISSUE. OUR TEENAGED DAUGHTER DRIVES THIS CAR AND NEEDS TO BE ABLE TO LOCK HER DOORS WHEN SHE GETS IN AND KNOW THAT THEY WILL LOCK. THE LOCKS HAVE DONE MULTIPLE OTHER STRANGE THINGS ALSO BUT THE INCONSISTANT LOCKING IS THE MOST COMMON PROBLEM. OUR 2003 BEETLE HAS A SAFETY ISSUE WITH THE REAR DEFOGGER. IT TAKES ANYWHERE FROM 9 - 20 MINUTES TO BEGIN TO CLEAR THE REAR WINDOW. THE DEALER SAYS THAT IT CLEARS IN 7 MINUTES AND THAT MEETS "VW SPECS" BUT THE 2002 VW WE HAVE AND THE LOANER BEETLES WE HAVE DRIVEN ALL CLEAR THE WINDOW IN 1-3 MINUTES. THE FACT THAT THE WINDOW DOESN'T BEGIN TO CLEAR, AT TIMES, FOR 20 MINUTES IS A REAL SAFETY HAZARD. THE 2003 ALSO HAS LOCK PROBLEMS. IT LOCKED ITSELF WHILE IN OUR GARAGE AND WOULD NOT UNLOCK FOR TWO DAYS. IF THAT HAD BEEN A DARK PARKING LOT IT COULD HAVE BEEN A DISASTER.
NHTSA complaint #10058396 — an unverified report by a vehicle owner.
at 10,000 milesOakley, CA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2003 OLKSWAGON NEW BEETLE-THE REAR BUMPER HAD BEEN REMOVED TO REPAIR DAMAGE TO THE LEFT DRIVERS SIDE FENDER.ONCE REMOVED IT WAS NOTICED THAT THE RIGHT REAR PASSANGERS SIDE, FOAM UNDERBUMPER GUARD WAS CRACKED IN 2 PLACES, THE CRACKES WERE FILLED WITH A BLACK STRIP OF STICKY GLUE. THIS IS THE 5MPH IMPACT GUARD, IT WAS CRACKED WHICH CAUSED ITS INTERIGITY TO BE GONE. DURING MANUFACTURING THE PIECE SHOULD HAVE BEEN REPLACED WITH A NEW NON-BROKEN PIECE OF FOAM.
NHTSA complaint #10054528 — an unverified report by a vehicle owner.
at 15,000 milesBrentwood, CA
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SINCE PURCHASING OUR 2003 VW BEETLE TURBO S WITH HEATED FRONT SEATS, THE SEAT WARMERS GET EXTREMELY HOT ON THE HIGHEST SETTING (#5). IF SET AT A LOWER SETTING, THE SEATS DO NOT GET WARM AT ALL. WE ARE NOTICING THERE IS A CHANGE IN THE LEATHER MATERIAL ON THE SEATS USED.
NHTSA complaint #10049507 — an unverified report by a vehicle owner.
Muskegon, MI
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE THROTTLE FAILED TO RESPOND IN MY NEW 2003 VOLKSWAGEN BEETLE. IT DIDN'T RESPOND WHEN ACCELERATOR PEDAL WAS DEPRESSED. THIS IS SPORADIC AND UNPREDICTABLE IN NATURE. VEHICLE REMAINS AT IDLE EVEN WHEN ACCELERATOR PEDAL IS DEPRESSED ALL THE WAY. SOMETIMES IT RESPONDS BY REVVING UP THE ENGINE TOO HIGH AND CAUSES THE VEHICLE TO ACCELERATE RAPIDLY. I HAD IT REPAIRED THREE TIMES AND AS OF THIS DATE THE PROBLEM REMAINS.
NHTSA complaint #10041013 — an unverified report by a vehicle owner.
Woodbridge, VA
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
POWER STEERING PUMP CONTIUOUSLY RUNS OUT OF FUEL AND THERE IS NO EVEDENCE OF LEAKAGE.
NHTSA complaint #10037118 — an unverified report by a vehicle owner.