FaultScore

2003 Volkswagen Passat brake problems

46 of the 816 complaints about the 2003 Volkswagen Passat are about the braking system — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 44,400 miles.

A

46

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Rotor 12 26.1%
Service Brakes, Hydraulic 12 26.1%
Service Brakes 11 23.9%
Pads 3 6.5%
Control Unit/Module 2 4.3%
Vacuum 1 2.2%
Power Assist 1 2.2%
Service Brakes, Electric 1 2.2%
Rotor 1 2.2%
Pads 1 2.2%

Brakes across every Volkswagen Passat year

1995 15 1.6%
1998 103 10.8%
1999 250 26.3%
2000 219 23.0%
2001 69 7.3%
2002 77 8.1%
2003 46 4.8%
2004 16 1.7%
2006 51 5.4%
2007 17 1.8%
2012 12 1.3%
2015 29 3.0%
2016 17 1.8%
2017 17 1.8%
2018 13 1.4%

What owners said

Filed with NHTSA, in their own words.

at 57,665 miles SAN Diego, CA

SERVICE BRAKES

THIS CAR ONLY HAS 65000 ORIGINAL ONE OWNER MILES AND HAS EXPERIENCED ALL & MORE OF THE CURRENT RECALLS WITH SAME MODEL YR, VW LOCAL DEALERSHIPS (2) REFUSE TO ACKNOWLEDGE THE PROBLEMS (ONE EVEN TRIED TO DOUBLE CHARGE ME FOR BOSCH ABS PART LAST YEAR BEFORE THE RECALL TO FIX) AND NUMEROUS EMAILS TO VW HAVE GONE UNANSWERED. MOST RECENT ISSUES IN LAST 1.5YRS HAVE BEEN FUEL PUMP WENT OUT AND I PAID TO REPLACE (DEALER SCAMMED US BY THROWING OUT DEAD BRAND NEW AAA STAMPED AND WARRANTED BATTERY, THEY SD WE NEEDED NEW ONE AND OLD ONE ALREADY PICKED UP FROM DEALER TO EXPOSE OF, CHARGED $200 FOR THAT AS WELL. I PAID FOR THE ABS LIGHT REPAIR WHICH I HAVE PAID AND DIAGNOSED NUMEROUS TIMES FOR LAST 10YRS TO FIX AND FINALLY JUST PAID THE OVER $1000. TO GET IT FIXED FOR SAFETY REASONS. 9 MONTHS AGO REAR BRAKE LIGHTS WOULD COME ON RANDOMLY WHEN PARKED AND LOCKED KILLING THE BATTERY. I WOULD DRIVE IT TO CHARGE IT UP BUT SINCE IT IS A CAR WE DON'T DRIVE OFTEN OR FAR, IT CONTINUED TO DO THE SAME FOR A FEW WEEKS UNTIL IT DAWNED ON ME THAT THE SEAT WARMER ON THOSE CARS COULD LEAVE AN OPEN CURRENT, TURNED THAT OFF, GOOD FOR A FEW WEEKS, THEN FOUND OUT SAME FOR THE TRUNK LIGHT, UNPLUGGED AND CAPPED THAT AND IT IS FAR BETTER, BUT SOMETHING STILL. AFTER READING ONLINE VW PASSAT FORUMS AND RECALLS I KNOW 2 DEALERSHIPS SD THEY PERFORMED THE BRAKE LIGHT SENSOR RECALL, BUT WAS IT TRULY DONE AND CAUSING THE ISSUE...ANSWER IS NO, VW DEALERS 2X AFTER CHECKING AND BILLING VW FOR THE REPAIR FALSIFIED DOING THE RECALL. I KNOW BECAUSE I CHECKED IT AND THE PART IS ORIGINAL FROM 2002 STAMPED ON IT AND I REPLACED IT AND HAVE IT ALONG WITH MOST ALL OTHER RECEIPTS FROM 2003 TO TODAY. FEB 11, 2019 I OPENED A CASE AND SUPPOSED FORMAL INVESTIGATION WITH VW CORPORATE CUSTOMER CARE (VERY NICE PEOPLE), LIED LIKE THE REST OF THE COMPANY AND NEVER HEARD A WORD... +++18 VW AND AUDIS PERSONALLY, SINCE 1991...DONE!

NHTSA complaint #11280974 — an unverified report by a vehicle owner.

at 172,000 miles Newnan, GA

SERVICE BRAKES

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE VEHICLE JERKED AND STALLED. THE VEHICLE INADVERTENTLY SHIFTED IN REVERSE AND THE BRAKES STOPPED WORKING. THE CONTACT HAD TO APPLY THE PARKING BRAKE. THE CONTACT MENTIONED THAT THE GEAR SHIFTER WAS STUCK IN PARK. ALSO, THE CHECK ENGINE, TIRE PRESSURE, AND EPC INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN OF SOUTH ATLANTA AT (678) 263-3711 (4305 JONESBORO RD, UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED THAT THE IGNITION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE CONTACT WAS ADVISED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

NHTSA complaint #11051681 — an unverified report by a vehicle owner.

at 74,000 miles Providence, RI

SERVICE BRAKES

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING 50 MPH, THE BRAKES ENGAGED INDEPENDENTLY AND THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

NHTSA complaint #10874773 — an unverified report by a vehicle owner.

at 90,000 miles Oakland, CA

SERVICE BRAKES

PROBLEMS WITH THE ABS CONTROL UNIT FAILS AFTER FEW YEARS. THIS COULD LEAD TO AN ACCIDENT SINCE THE CAR CANNOT STOP IN THE TIME & DISTANCE ORIGINALLY SPECIFIED WHEN CAR WAS PURCHASED. ALSO, THE SMOG STATIONS ARE NOT ABLE TO READ THE OBD2 CONNECTOR DUE TO THIS ISSUE, WHICH FORCES YOU TO BUY A NEW MODULE FOR ALMOST $600.00. THE MOST IMPORTANT IN THIS ISSUE IS THE SAFETY IN STOPPING AND NOT HAVING YOUR BRAKES LOCK, WHICH ALSO CAUSES THE CAR TO SKID IN SUDDEN STOPS AND CAUSE AN ACCIDENT. THERE IS A BLINKING WARNING LIGHT THAT COMES ON THE DASHBOARD THAT POINTS TO THE DASHBOARD.

NHTSA complaint #10874704 — an unverified report by a vehicle owner.

at 150,000 miles Smithfield, VA

SERVICE BRAKES

ABS LIGHT AND BRAKE LIGHT ON VOLKSWAGEN STATES FAULTY CONTROL MODULE.

NHTSA complaint #10819894 — an unverified report by a vehicle owner.

at 90,000 miles Lacenter, KY

SERVICE BRAKES

MY DASH SHOWED 2 LIGHTS A RED BREAK LIGHT AND YELLOW ABS IT KEEPS BEEPING . IT STARTED RANDOMLY ONE MORNING WHEN I TURNED MY CAR ON ITS BEEN DOING IT FOR 6 MONTHS NOW

NHTSA complaint #10818769 — an unverified report by a vehicle owner.

at 181 miles Ladylake, FL Crash

SERVICE BRAKES

I TOOK MY CAR TO VOLKSWAGEN DEALERSHIP TO FIND OUT WHY MY BRAKE LIGHT WAS ON AND WHY MY BRAKES WOULD FLUTTER AT TIMES WHEN USING THEM. I GOT ESTIMATE THAT MY BRAKE RESERVOIR WAS BAD AND THE SENSOR THAT IT WOULD BE OKAY TO DRIVE TILL I GOT FIXED IN A WEEK. I FAXED MY WARRANTY PAPERS TO DEALERSHIP TO FIND OUT TO SEE WHAT WAS COVERED..ON SATURDAY 5 DAYS LATER WHEN I WAS DRIVING 35 MILES AN HOUR TRIED TO STOP AND BRAKE PEDAL WENT TO FLOOR HAD NOTHING TO STOP ME BUT THE CAR IN FRONT OF ME. I WAS ISSUED A TICKET HAD MY CAR TOWED AND I. AM HAVING HEADACHES AND NECK PAIN WHICH I'M GETTING TREATED..I DON'T FEEL AS IF THAT CAR WAS SAFE TO NE DRIVING..

NHTSA complaint #10573575 — an unverified report by a vehicle owner.

at 91,000 miles Houston, TX

SERVICE BRAKES

ABS MODULE FAILURE, ABS LIGHT ON BRAKE LIGHT BLINKING AND THEN ASR LIGHT ON, HAPPENS RANDOMLY, NO SPECIFIC REASON, DRY WEATHER, HUMID, DAY OR NIGHT. STILL COMES ON RANDOMLY, NO SPEEDING, PROBLEM GOES AWAY WHEN CAR IS TURNED OFF.

NHTSA complaint #10513216 — an unverified report by a vehicle owner.

at 129,000 miles Cleveland, OH

SERVICE BRAKES

ABS CONTROL MODULE ON MY 2003 VW PASSAT FAILED. THIS APPEARS TO BE A COMMON FAILURE THAT DISABLES THE ABS.

NHTSA complaint #10474241 — an unverified report by a vehicle owner.

at 94,900 miles Canton, OH

SERVICE BRAKES

THE ABS LIGHT COMES ON ON THE INSTRUMENT PANEL FOLLOWED BY THE BRAKE LIGHT AND SOMETIMES THE ANTI-SKID INDICATOR. THIS IS A COMMON AND EXPENSIVE PROBLEM FOR VOLKSWAGENS FOR MANY YEARS: HTTP://TECH.BENTLEYPUBLISHERS.COM/THREAD.JSPA?THREADID=2447&START=40&TSTART=0 VOLKSWAGEN SHOULD BE HELD TO ACCOUNT.

NHTSA complaint #10471474 — an unverified report by a vehicle owner.

at 5,000 miles Cicero, NY

SERVICE BRAKES

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT WAS TRAVELING 30 MPH WHEN THE ABS WARNING LIGHT AND BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE 56,000.

NHTSA complaint #10469470 — an unverified report by a vehicle owner.

at 87,452 miles Alabaster, AL

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED WHEN THE BRAKES WERE APPLIED AND THE FRONT OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VIBRATING CONTINUED. THERE WAS ALSO A LOUD DINGING NOISE FOLLOWED BY THE WARNING LIGHT WHEN THE BRAKES WERE APPLIED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,452. UPDATED 04/15/11*LJ UPDATED 12/19/2011

NHTSA complaint #10360076 — an unverified report by a vehicle owner.

Dallas, TX

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2003, VW, PASSAT: A.)TIE ROD AND B.)BRAKE VACUUM VIN: [XXX] 2006 VW RECALLS 06V472000 & 05V540000 ARE SUSPICIOUSLY THE SAME PROBLEM AS MY 2003 PASSAT. LAST TRIP TO SERVICE DEPT REVEALED BOTH PROBLEMS. THERE HAS BEEN NO ACCIDENT OR INJURY TO DATE.

NHTSA complaint #10324334 — an unverified report by a vehicle owner.

Dallas, TX

SERVICE BRAKES, HYDRAULIC

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2003, VW, PASSAT: A.)TIE ROD AND B.)BRAKE VACUUM VIN: [XXX] 2006 VW RECALLS 06V472000 & 05V540000 ARE SUSPICIOUSLY THE SAME PROBLEM AS MY 2003 PASSAT. LAST TRIP TO SERVICE DEPT REVEALED BOTH PROBLEMS. THERE HAS BEEN NO ACCIDENT OR INJURY TO DATE.

NHTSA complaint #10324334 — an unverified report by a vehicle owner.

Carmichael, CA

SERVICE BRAKES, HYDRAULIC

I PURCHASED A CERTIFIED USED VEHICLE FROM VOLKSWAGEN IN 2/07'. WITHIN THE FIRST MONTH I BEGAN HAVING PROBLEMS WITH THIS VEHICLE. THE LAUNDRY LIST, STARTING WITH THE BRAKES, INCLUDES A LEAK IN THE TRUNK, ENTIRE BRAKE REPLACEMENT WITHIN THE FIRST YEAR, SEVERAL RECALLS, BATTERY REPLACEMENT, CRACKED VALVE COVER, PROBLEMS WITH ENGINE COOLANT TEMP SENSOR, FAULTY IGNITION COILS CAUSING SERIOUS SAFETY HAZARDS AS A RESULT OF THE VEHICLE 'SHAKING' WHILE ON & POTENTIAL TO STALL AT ANY GIVEN TIME, A RECENT MASSIVE WATER LEAK INSIDE INTERIOR OF VEHICLE CAUSING INTERIOR WATER DAMAGE AS WELL AS A BUILD UP OF MILDEW AND POSSIBLY MOLD AS WELL AS NOW CAUSING THE WINDOWS TO FOG UP CONSTANTLY DUE TO MOISTURE UNDER FLOOR MATS, PROBLEMS WITH LEFT BLINKER, TROUBLE STARTING, SEVERAL CURRENT ENGINE LEAKS TO THE EXTENT OF A FEW THOUSAND DOLLARS, AUTOMATIC WINDOW PROBLEMS, WORN CV BOOTS CURRENTLY MAKING A CLICKING NOISE; THIS BEING THE MAJOR THINGS THAT HAVE OCCURRED TO DATE. IN GOOD FAITH, AFTER A VERY SCARY RIDE THIS LAST JANUARY, I CONTACTED VW OF AMERICA IN AN ATTEMPT TO NOTIFY THEM OF THE SITUATION AND WAS INFORMED THAT THEY WERE NOT GOING TO ACCEPT ANY RESPONSIBILITY FOR THEIR PRODUCT BECAUSE I WAS OUT OF A WARRANTY THAT I WAS ORIGINALLY TOLD (DURING TIME OF SALE) I DID NOT HAVE ANYWAY. IN ADDITION, HOWEVER, IT WAS STATED TO ME LATER BY THEIR REPRESENTATIVE THAT NONE OF THE ITEMS WOULD HAVE BEEN COVERED ANYWAY. I AM A SINGLE MOM IN NO FINANCIAL POSITION TO HIRE AN ATTORNEY OR EVEN PAY FOR THE COST THIS VEHICLE HAS INCURRED AND WHILE THIS IS MY ONLY MEANS OF TRANSPORTATION I HAVE NO OTHER OPTION THEN TO CONTINUE DRIVING IT. WITH THAT SAID HOWEVER I STRONGLY FEEL THAT GIVEN THE CURRENT CONDITION OF THIS VEHICLE AND THE POTENTIAL OF ANYONE OF THESE ITEMS TO FAIL THIS VEHICLE IS A SAFETY HAZARD AND GIVEN THAT I PURCHASED THIS VEHICLE ONLY 3 YEARS AGO THIS IS AN EXCESSIVE AMOUNT OF PROBLEMS FOR IT TO HAVE. I STRONGLY FEEL AT THIS TIME THAT VW SOLD ME A LEMON.

NHTSA complaint #10318922 — an unverified report by a vehicle owner.

Louisville, KY

SERVICE BRAKES, ELECTRIC

ABS CONTROL MODULE FOR A 2003 VW PASSAT.

NHTSA complaint #10260783 — an unverified report by a vehicle owner.

at 95,100 miles Traduco Cannon, CA

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT A NEW PAIR OF RARE BRAKES FAILED ON HER VEHICLE AFTER 14,952 MILES. SHE USUALLY GETS OVER 36,000 MILES ON A PAIR OF BRAKES. SHE STATED THAT THE BRAKE PADS FAILED AND DAMAGED THE ROTORS. THE CONTACT FEELS THAT THE PADS ARE DEFECTIVE AND SHOULD HAVE LASTED LONGER THAN 14,000 MILES. SHE ALSO FEELS THAT THE DEALER SHOULD COVER THE COST OF THE NEW PADS. THE CURRENT AND FAILURE MILEAGES WERE 95,100. UPDATED 04/21/09. *LJ THE SERPENTINE BELT WAS CRACKED, THE POWER STEERING FLUID WAS LOW, THE VC BOOT AND HOOD STRUT WAS REPLACED.. UPDATED 04/21/09.

NHTSA complaint #10258613 — an unverified report by a vehicle owner.

at 113,000 miles Allen, TX

SERVICE BRAKES, HYDRAULIC

I OWN A 2003 VW PASSAT. RECENTLY. I TOOK MY CAR FOR REPAIR AS MY BRAKES WERE NOT RESPONDING ON TURNS. THE VW DEALER INVESTIGATED THE ISSUE AND I WAS TOLD THAT THE "ABS CONTROL MODULE" IS NOT COMMUNICATING FOR SOME REASON. THEY SUGGESTED I REPLACE THE ABS CONTROL MODULE FOR AROUND $2,216 I CALLED VW AND ASKED THEM TO LOOK INTO THE ISSUE AND SEE IF THEY CAN COVER THE EXPENSES OF THE REPAIR SINCE THIS IS NOT A NORMAL TEAR AND WEAR ISSUE. THEY RESPONDED BY SAYING THAT SINCE THE CAR IS NOT WITHIN THE WARRANTY PERIOD, THEY CANNOT COVER THE EXPENSES OF THIS REPAIR. I FEEL THAT IS A SAFETY ISSUE THAT VW OF AMERICA NEEDS TO COVER THE REPAIR FOR. IN FACT I THINK THEY SHOULD HAVE BEEN MORE PRO-ACTIVE AND INVESTIGATE THE ABS CONTROL MODULE IN MY CARE AFTER THEY REPLACE IT TO SEE IF THERE IS A MAJOR ISSUE THAT CAN RESULT IN A RECALL. I UNDERSTAND THAT MY CAR IS NOT WITHIN WARRANTY; BUT GIVEN THE FACT THAT THIS IS A SAFETY ISSUE, I THINK VW SHOULD COVER IT AND PAY THE REPAIR COST.

NHTSA complaint #10255877 — an unverified report by a vehicle owner.

at 62,000 miles Huntington Beach, CA

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT WAGON. WHILE ATTEMPTING TO ACCELERATE FROM 5 MPH, THE VEHICLE WOULD NOT MOVE FORWARD AND BEGAN TO VIBRATE. THE CONTACT PULLED OVER AND NOTICED A BURNING ODOR COMING FROM THE BRAKES. WHEN HE TOUCHED THE WHEELS, THEY WERE EXTREMELY HOT. THE VEHICLE HAD STABILITY CONTROL, TRACTION CONTROL, AND ABS. ALL FOUR BRAKES WERE APPLIED WHEN HE ATTEMPTED TO ACCELERATE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE ABS LIGHT ILLUMINATED ALONG WITH ANOTHER LIGHT (HE DID NOT REMEMBER WHICH LIGHT). AFTER HE ALLOWED THE VEHICLE TO COOL DOWN AND ATTEMPTED TO START THE ENGINE, ALL OF THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. HE CONTINUED TO DRIVE, BUT THE FAILURE RECURRED. HE TOOK THE VEHICLE TO A VOLKSWAGEN DEALER IN INDIANA AND WAS INSTRUCTED ON WHERE TO FIND THE FUSE TO DEACTIVATE THE ABS, TRACTION CONTROL, AND STABILITY CONTROL. THE SERVICE MANAGER STATED THAT THEY HAD SEEN AUDIS EXPERIENCE THE SAME FAILURE WITH THE SAME ENGINE AND FEATURES. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

NHTSA complaint #10226071 — an unverified report by a vehicle owner.

at 74,000 miles Riverside, CA

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

FUEL PUMP FAILURE WHILE DRIVING ON THE FREEWAY THE CAR QUITE RUNNING. 1.8 LITER TURBO IN O3 VW PASSAT. DEALER CALLS AND TELLS US OUR VIN NUMBER IS NOT PART OF THE RECALL. TO CALL VW OF NORTH AMERICA AND THEY SHOULD COVER IT. I TALK TO A WOMEN TELL HER THE SAME THING AS ABOVE AND SHE ASK ME TO HOLD WHILE SHE SUBMITS THE CLAIM. SHE COMES BACK ON THE LINE AFTER 45 SECONDS OR SO AND SAYS THAT THEY WON'T COVER IT. THE VIN NUMBER IS NOT PART OF THE RECALL. I ASK TO SPEAK TO A SUPERVISOR. I AM TOLD THERE IS NO ONE ELSE I CAN SPEAK TO AND THIS IS THE FINALLY DECISION OF VW OF NORTH AMERICA. THIS IS NOT THE FIRST FAILURE FOR THIS CAR. TEMPERATURE SENSOR REPLACED, BRAKE MODULE REPLACED TWICE, THE HEATER CORE REPLACE, THE TRIP TRONIC SHIFT REPLACED, INSTRUMENT PANEL REPLACED, THE ENGINE FLUSHED FOR SLUDGE. CV BOOTS REPLACED. THEY'RE CRACKED AGAIN AFTER 3 MONTHS.

NHTSA complaint #10223082 — an unverified report by a vehicle owner.

at 7,000 miles Laguna Niguel, CA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

I'VE SPENT OVER $8000 TOWARDS VW DEALERSHIP ATTEMPTS AT FIXING THE HORN, RADIO, HOMELINK, CLIMATE CONTROL (A/C AND HEAT) REAR PASSENGER SIDE WINDOW, HEATED SEATS, DASHBOARD PANEL LIGHTS, AND DEFROSTER FLAP. VW REPLACED ABS AND BRAKE LIGHT MODULE, BUT ONLY FIXED THE HORN. VW STATED THEY ARE NOT RESPONSIBLE EVEN AFTER I PAID FOR THEM TO FIX THE ABOVE PROBLEMS AND THEY ARE STILL UNABLE TO DETERMINE THE CAUSE OF THE PROBLEMS. I REQUEST REIMBURSEMENT FROM VOLKSWAGEN FOR THE REPAIR ATTEMPTS AND RELATED EXPENSES. CURRENT VEHICLE MILEAGE: 127,000.

NHTSA complaint #10211082 — an unverified report by a vehicle owner.

at 65,500 miles Hackettstown, NJ

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HIS BRAKE LIGHTS REMAIN ILLUMINATED WHILE DRIVING AND FAIL TO DIM. THE CURRENT MILEAGE IS 66,346 FAILURE MILEAGE WAS 65,500.

NHTSA complaint #10192883 — an unverified report by a vehicle owner.

at 41,000 miles Flagstaff, AZ

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

I BROUGHT MY 2003 PASSAT GLX SEDAN INTO DEALERSHIP BECAUSE CAR WAS JERKY WHEN THE BRAKES WERE APPLIED. CAR HAS 41,214 MILES ON IT, 90% HIGHWAY. DEALER INFORMED ME THAT THE REAR BRAKE ROTORS WERE WARPED AND HAD TO BE REPLACED ALONG WITH PADS. DEALER INFORMED THAT PASSAT ROTORS COULD NOT BE TURNED IN LIEU OF REPLACEMENT. FROM OTHER COMPLAINTS I VIEW, IT APPEARS THIS IS A DEFECT IN THE ROTORS.

NHTSA complaint #10184144 — an unverified report by a vehicle owner.

at 33,000 miles ST. Louis, MO

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

MY 2003 PASSAT HAS APPROX. 34,000 MILES. THE BRAKE ROTORS HAD TO BE REPLACED TWICE -- ONCE AT SOMEWHAT OVER 12K MILES AGO, AND THE OTHER VERY RECENTLY. THE MOST RECENT TIME, WE WERE TOLD NOT TO DRIVE THE CAR ANY FURTHER (BY THE DEALER) BECAUSE IT WAS UNSAFE TO DRIVE. THE FIRST TIME, VW PAID FOR THE REPAIR, THIS TIME THEY WOULD NOT. I BELIEVE THERE IS A SAFETY PROBLEM, ONE WHICH I AM AFRAID WILL HAPPEN AGAIN. PLEASE NOTE...I DO NOT HAVE THE EXACT DATE IN THE FIELD BELOW.

NHTSA complaint #10168961 — an unverified report by a vehicle owner.

at 53,001 miles Schenectady, NY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE MADE A CLANGING NOISE WHILE PULLING INTO A GARAGE. WHEN THE BRAKE WAS DEPRESSED, THE PEDAL WENT ALL THE WAY TO THE FLOOR, AND DID NOT ENGAGE COMPLETELY. THERE WAS NO INDICATION OF A PROBLEM PRIOR TO THE INCIDENT. A PRIVATE REPAIR SHOP WAS CONSULTED, AND DETERMINED THE REAR BRAKES NEEDED TO BE REPLACED. THE BRAKE PADS WERE REPLACED, THE TIRES WERE ROTATED, AND THE OIL WAS CHANGED. DURING THE SUBSEQUENT TEST DRIVE, THE VEHICLE STALLED COMPLETELY WHILE TRAVELING 25 MPH. A SERVICE DEALER WAS CONSULTED BY THE PRIVATE REPAIR SHOP, AND DETERMINED THAT THE FUEL PUMP HAD FAILED. THE FUEL PUMP WAS REPLACED. THERE WAS A NHTSA RECALL # 06V017000 WHICH PERTAINED TO THE FUEL PUMP. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA complaint #10168883 — an unverified report by a vehicle owner.

at 24,145 miles Cardiff, CA

SERVICE BRAKES, HYDRAULIC

I BOUGHT MY 2003 VW PASSAT WAGON BRAND NEW. IN A SPAN OF 3 YEARS I HAVE HAD TO REPLACE MY REAR ROTORS AND BRAKES 4 TIMES AND HAVE YET TO REPLACE THE FRONT ROTORS AND BRAKES AND THE CAR IS AT 77,510. I HAD THE LEFT REAR ROTOR REPLACED JAN. 21, 2004, THE RIGHT ROTOR APRIL 1, 2004, BOTH LEFT AND RIGHT ROTOR NOV. 23, 2004, AND THEN BOTH AGAIN JULY 11, 2005. I WAS VERY CONCERNED ABOUT THIS FROM THE BEGINNING AND STRESSED THE RECURRING ISSUE WITH VW CORPORATE SINCE MY WARRANTY WAS RUNNING OUT AND THE PROBLEM WAS STILL PERSISTING. WHEN IT HAPPENED AGAIN AT MY REGULAR CHECK UP IN JUNE OF 2005, AFTER ONLY 7 MONTHS AND 11,427 MILES FROM THE LAST TIME I CHANGED THE BRAKES AND ROTORS, I RAISED SOME RED FLAGS AND SUGGESTED THAT I LEMON LAW THE CAR, VW RESEARCHED AND FOUND THAT "THERE WAS EXCESSIVE HEAT ON MY REAR BRAKES AND THAT MY BOOSTER ROD WAS BENT AND NOT RELEASING REAR BRAKE PRESSURE COMPLETELY". ON JULY 11, 2005 VW REPLACED THE BRAKE BOOSTER, MASTER CYLINDER, ROTORS, AND BRAKES. WHICH BRINGS US TO THE PRESENT, I TOOK MY CAR TO GET MY REGULAR SERVICE AND FIND OUT THAT I HAVE TO CHANGE MY FRONT AND REAR BRAKES AND ROTORS. THE FRONT I CAN UNDERSTAND GIVEN THAT IT IS NOW AT 77,510, BUT THE REAR BRAKES AND ROTORS AGAIN AFTER 18,500 MILES? I HAVE ALWAYS FELT THERE IS SOMETHING VERY WRONG WITH THIS CAR AND AFTER RESEARCH ON THE WEB AND FINDING OTHERS ARE HAVING SIMILAR PROBLEMS, I KNOW THERE IS SOMETHING VERY WRONG WITH THIS CAR AND WHEN IT COMES TO THE BRAKE SYSTEM THERE IS DEFINITELY CAUSE FOR CONCERN. THOUGH IT HAS ONLY BEEN AT INCONVENIENCE AT THIS TIME, I WOULD LIKE IT RESOLVED ASAP. WITH THE EXCEPTION OF THE BRAKE PADS, VW HAVE NOT CHARGED ME FOR THE ROTORS AND THOUGH THEY HAVE SAID THERE IS NOT A PROBLEM WITH THE REAR ROTORS AND BRAKES AND THEY HAVE BEEN PAYING FOR THE CHANGES EVEN THOUGH IT IS AFTER MY WARRANTY SO THAT LEADS ME TO BELIEVE THAT THERE ARE MANY COMPLAINTS LIKE MINE AND THERE HAS TO BE A PROBLEM.

NHTSA complaint #10165645 — an unverified report by a vehicle owner.

at 44,400 miles Gaithersburg, MD

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

AT 44,400 MILES AND JUST 4,000 MILES AFTER FUEL PUMP REPLACED THE NEW FUEL PUMP FAILED ON MY 2003 PASSAT WAGON. BOTH INCIDENTS OCCURRED WHILE DRIVING THE CAR ON HIGH TRAFFIC SUBURBAN WASHINGTON DC STREETS. THERE WAS NO WARNING AND CAR CAME TO AN ABRUPT STOP WITHOUT TIME FOR ME TO SIGNAL THE CARS BEHIND ME. THIS IS IN ADDITION TO HAVING TO REPLACE BOTH FRONT AND REAR ROTORS AT ABOUT 20,00 MILES AS WELL AS CONTROL ARMS. THIS SEEMS TO BE AN INORDINATE AMOUNT OF SERVICE IN ONLY 3 YEARS AND 44,000 MILES!

NHTSA complaint #10164346 — an unverified report by a vehicle owner.

at 59,000 miles Sherwood, OR

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

ABS CONTROL MODULE ON MY 2003 VW PASSAT FAILED. THIS APPEARS TO BE A COMMON FAILURE THAT DISABLES THE ABS.

NHTSA complaint #10164156 — an unverified report by a vehicle owner.

at 40,600 miles Gaithersburg, MD

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

DT*: THE CONTACT STATED WHILE TRAVELING UP HILL AT 25MPH THE VEHICLE SPUTTERED AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED. PREVIOUSLY THE CONTACT EXPERIENCED BRAKING PROBLEMS WHILE TRAVELING AT HIGH SPEEDS. THERE WAS VIBRATION AND GRABBING IN FRONT END OF THE VEHICLE WHEN BRAKING. THE VEHICLE WAS SEEN BY THE SERVICE DEALER FOUR TIMES. THE FRONT ROTORS, THE REAR ROTORS AND BOTH CONTROL ARMS WERE REPLACED. THE PROBLEM WAS CORRECTED BY THE REPLACEMENT OF THESE PARTS FOR TWENTY THOUSAND MILES AND HAS NOW RETURNED.

NHTSA complaint #10148372 — an unverified report by a vehicle owner.

at 3,000 miles East Rockaway, NY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

BOUGHT NEW A VW PASSAT, GLX,V6 IN MAY 2003. IT HAS 18500 MILES ON IT. I HAVE HAD THREE SETS OF REAR ROTORS REPLACED BECAUSE THEY HAVE WARPED. THE LAST SET WERE REPLACED IN MARCH 2005, AND I AM EXPERIENCING THE SAME PROBLEM TODAY, AND HAVE AN APPOINTMENT AT THE DEALER TO HAVE THEM REPLACED AGAIN. THE ROTORS WARP BADLEY, THE CAR, ESPECIALLY AT HIGHWAY SPEEDS SHUDDERS WHEN THE BRAKES ARE APPLIED AND DOES NOT STOP ADEQUATELY.

NHTSA complaint #10138134 — an unverified report by a vehicle owner.

Other 2003 Volkswagen Passat problems

← Full 2003 Volkswagen Passat report