52 of the
373 complaints about the 2004 Volkswagen Touareg are about the
electrical system — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
33,000 miles.
C
52
Complaints
0
Crashes
4
Fires
1
Injuries
Exactly what failed
Electrical System
3669.2%
Wiring
47.7%
12V/24V/48V Battery
35.8%
Interior/Under Dash
35.8%
Horn
11.9%
Ignition
11.9%
Switch
11.9%
Starter Assembly
11.9%
Alternator/Generator/Regulator
11.9%
Instrument Cluster/Panel
11.9%
What owners said
Filed with NHTSA, in their own words.
San Antonio, TXFire
ELECTRICAL SYSTEM
My SUV was sitting for a few days at the airport and I when I got in the car, it started fine but the headlights, interior lights, power folding mirrors and the voltmeter were not working. I had to leave the car there since it was night time. The next day I drove it home in daylight and started checking fuses. I noticed two fuses (#2, #12) on the driver side fuse panel were failed. I replaced the #2, 5 amp, fuse and no changes were noticed. Then I replaced the #12, 25 amp, fuse and I heard a number of systems clicking and powering on; the lights flickered. Then I smelled burning and saw a puff of smoke come from under the dash. I immediately pulled the fuse . After troubleshooting, I found the body control module 7L6-937-049-K had caught fire internally and started to burn through the casing. Had I not pulled the fuse and disconnected the battery, this could have been catastrophic. Once I smelled the smoke, I realized it was like the acrid smell in the suv the night before. The fact the fuse blew the previous day saved the vehicle. It was parked on the fourth floor of parking garage at the airport so many vehicles could have been damaged and people endangered had it caught fire. Not to mention the disruption at an airport. There were no warning lamps. The only indication of a problem was the inoperable systems I mentioned. Also thinking back, the slight acrid smell was present the day I arrived at the airport, I had mistaken it for plane exhaust and car exhaust smells in the garage. The vehicle has not been inspected by any dealer, manufacturer or govermental agency. I have contacted the manufacturer for guidance and help with repairing. I am awaiting a response.
NHTSA complaint #11518742 — an unverified report by a vehicle owner.
Birmingham, ALFire1 injured
ELECTRICAL SYSTEM
Leaking gas caught on fire put it out but now I have no head lights no high beams replaced everything still nothing. All lights on dash go crazy kills battery all the time and had to replace something in the rear end. Overall it has cost me $2500 and I still have no headlights at all and leaking gas. It’s my only vehicle I hope next time it doesn’t catch back on fire could have been worse and still could be. Somebody could get hurt and I have kids.
NHTSA complaint #11441658 — an unverified report by a vehicle owner.
at 110,000 milesRaytown, MOFire
ELECTRICAL SYSTEM
LIGHT WENT OUT ON DARK ROAD. NEARLY CRASHED. FOUND INSULATION ON WIRES FOR LIGHTS DETERIORATED. HARNESS WAS MELTED LOWER IN THE FENDER. ONLINE SEARCH FOUND SAME ISSUE IS COMMON AND INCLUDED FIRES.
NHTSA complaint #11375085 — an unverified report by a vehicle owner.
at 131,403 milesMiddletown, OH
ELECTRICAL SYSTEM
LIGHTS ON THE DASH COME ON HILL ASSIST SHUTS ON AND OFF BY ITSELF BRAKE LIGHT COMES ON AND OFF SUNROOF HAS OPEN BY ITSELF AC HAS STOPPED WORKING AND THE NEXT DAY WORKS AGAIN HEATED STEERING WHEEL WORKS WHEN IT WANTS THIS HAPPENED WHILE YOU'RE DRIVING OR SITTING STILL EVERYTHING I HAVE READ ON THE INTERNET HAS POINTED TO AN ELECTRICAL ISSUE THIS IS AN EVERYDAY THING
NHTSA complaint #11245345 — an unverified report by a vehicle owner.
at 135,000 miles4079691810, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE. WHEN THE VEHICLE WAS STARTED, AN ELECTRICAL NOISE WAS HEARD FROM THE DASHBOARD. IN ADDITION, THE ELECTRICAL SYSTEM FAILED AFTER THREE DAYS. THE VEHICLE WAS TAKEN TO DAVID MAUS VOLKSWAGEN NORTH (1050 LEE RD, ORLANDO, FL 32810, PHONE: (407) 233-0529), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #11054179 — an unverified report by a vehicle owner.
at 140,232 milesJeffersonville, IN
ELECTRICAL SYSTEM
ABOUT 2 WEEKS AGO, I STARTED BLOWING FUSES FOR THE DRIVERS SIDE TURN SIGNAL. I WOULD HAVE NO FRONT OR REAR TURN SIGNAL, AS WELL AS NO HAZARDS ON THE DRIVERS SIDE. I LOOKED INSIDE THE HEADLIGHT ASSEMBLY AND FOUND THAT ALL THE WIRING WAS EXPOSED DUE TO THE WIRING INSULATION ROTTING OFF, LEAVING EXPOSED WIRING. I AM A FIREFIGHTER, AND THIS IS A VEHICLE FIRE, WAITING TO HAPPEN. YOU CANT EVEN WRAP ELECTRICAL TAPE AROUND IT, DUE TO THE HEADLAMP UNIT NOT BEING ABLE TO BE TAKEN APART. I HAVE NO LEFT TURN SIGNALS, AND RISK BEING HIT, SIDESWIPED, OR GETTING A TICKET FROM THE POLICE FOR SOMETHING I CANNOT FIX. I HAVE REPLACED 4 DIFFERENT FUSES NOW TRYING TO FIX THIS.
NHTSA complaint #10960102 — an unverified report by a vehicle owner.
Mentor, OH
ELECTRICAL SYSTEM
THE EMERGENCY BRAKE ALARM WAS GOING OFF MORE FREQUENTLY AND TO SILENCE IT I WOULD PULL THE SPING ON THE BRAKE UP. THE BRAKE ALARM RANDOMLY WAS ANOYING BUT NOT A MAJOR CONCERN. I HADN'T HAD ANY MECHANICAL ISSUES WITH MY CAR UNTIL 01/23/16 I ATTEMPTED TO START MY CAR AND RECIEVED AN ERROR MESSAGE THE READ STEERING DEFECT AND IT WOULDN'T ALLOW YOU TO START THE CAR BEYOND THE ERROR MESSAGE. I HAD MY CAR TOWED TO VOLKSWAGON MENTOR OHIO AFTER HOLDING MY CAR FOR MORE THAN A WEEK I WAS FINALLY OFFERED A DIAGNOSIS THAT THE ACCESS MODULAR WAS NOT FUNCTIONING MEANING THE BRAIN OF THE VEHICLE WASN'T FUNCTIONING AND THE VW DEALERSHIP SERVICE DEPARTMENT DIDN'T HAVE ANSWER TO HOW THIS HAPPENED THEY HAD A $2500 SOLUTION TO THE PROBLEM AND THEY WERE MORE THAN HAPPY TO ASSIST IN REPLACEMENT OF THE ACCESS MODULAR WITH THERE HEARTY COST. THE BRAIN THE VOLKSWAGON ACCESS MODULAR STOPS FUNCTIONING AND VOLKSWAGEN AT NO FAULT OF MINE AND I'M CHARGED $2500 PLUS. MECHANICAL MAINTENANCE I UNDERSTAND BUT REPLACEMENT OF THE VEHICLES ACCESS MODULAR IS A REPAIR THAT I FEEL VOLKSWGON SHOULD COVER.
NHTSA complaint #10853446 — an unverified report by a vehicle owner.
at 115,000 milesNorth LAS Vegas, NV
ELECTRICAL SYSTEM
I RECENTLY PURCHASED A 2004 VW TUAREG IN JULY 1ST OF 2014. IMMEDIATELY UPON PURCHASING THE VEHICLE I BEGAN RECEIVING A PARKING BRAKE ALARM WHEN I TURNED ON THE VEHICLE. THE ALARM WOULD PERSIST UNTIL I PUSHED DOWN ON THE PARKING BRAKE. I WOULD ALSO RECEIVE AN OCCASIONAL ALARM FOR THE TIRE PRESSURE MONITORING SYSTEM. THEN, ON DECEMBER 15, 2014 THE VEHICLE REFUSED TO TURN ON AT ALL. THE DASHBOARD DISPLAY HAD A FLASHING STEERING WHEEL. I HAD THE VEHICLE TOWED TO A VOLKSWAGEN DEALERSHIP WHERE THE TECHNICIANS LOOKED IT OVER AND TOLD ME THAT THE CAUSE OF THE PROBLEM IS THAT TWO CABLES TOUCHED AND SHORTED OUT THE SYSTEM. AFTER 3 WEEKS OF HOLDING THE VEHICLE, THE COST OF REPAIR WAS QUOTED AT AROUND $3,500 TO REPLACE SOME MODULES. I WAS ALSO INFORMED THAT THIS MIGHT BE A RECALL ISSUE AS MANY OTHER 2004 VW TUAREGS HAVE HAD SIMILAR PROBLEMS.
NHTSA complaint #10679060 — an unverified report by a vehicle owner.
at 93,000 milesFairfax, VA
ELECTRICAL SYSTEM
CAME OUT TO 2004 V8 TOUAREG,AND IT WOULD NOT START. MRI READS STEERING DEFECTIVE WORKSHOP. AFTER SOME RESEARCH I DISCOVERED THAT THIS IS A COMMON DEFECT IN TOUAREGS AND ONE WHICH VW REFUSES TO TAKE RESPONSIBILITY OF.IT RENDERS THE VEHICLE PARALYZED AND DUE TO IT BEING ALL WHEEL DRIVE, REQUIRES SPECIAL EQUIPMENT TO EVEN TOW IT. I AM FURIOUS. THIS IS A KNOWN, DANGEROUS ISSUE AND NO RECALL FOR IT - SHAME ON YOU VW. WHAT IF I WAS WITH MY YOUNG CHILDREN? THERE IS NO WARNING FOR THIS FAILURE. ALL IS FINE AND THEN WHAM, IT WILL NOT START, TURN OVER, SHIFT INTO NEUTRAL, ETC. YOU ARE 100% PARALYZED WHERE YOU ARE - BE IT AT A GAS PUMP OR A REMOTE DIRT ROAD.
NHTSA complaint #10667491 — an unverified report by a vehicle owner.
at 90,000 milesPhoenix, AZ
ELECTRICAL SYSTEM
WHILE ACCELERATING ONTO THE HIGHWAY, A LOUD, REPETITIOUS BANG/CLUNK FROM THE MIDDLE UNDERSIDE OF THE VEHICLE STARTED, SOUNDING SIMILAR TO A BLOWN TIRE. NO ABNORMAL OPERATIONS NOTED PRIOR TO THIS. LIMPED THE CAR BACK TO THE SHOP AT 15 MPH AND FOUND THE CENTER DRIVESHAFT CARRIER BEARING FAILED. THE SERVICE TECH ACTED AS IF THIS WAS COMMON AND WAS NOT SURPRISED. I HAVE A 1981 MERCURY WITH OVER 305000 MILES AND NEVER LOST A BEARING IN MY DRIVESHAFT. MECHANICAL PARTS FAIL. THE WORST PART OF THIS EVENT IS VOA'S REACTION THAT SOMEHOW THEY ARE NOT RESPONSIBLE FOR A POOR/WEAK DESIGN. LIST OF OTHER MAJOR COMPONENT FAILURES WITH NO RECALL THAT ARE COMMON TO ALL TOUAREGS OF THIS GENERATION ACCORDING TO THE COMPANY'S OWN SERVICE TECH'S: CENTER DIFFERENTIAL LOCK MOTOR FAIL REAR DIFF. LOCK MOTOR FAIL COOLING FANS DO NOT SHUT OFF, DRAIN BATTERY THERMOSTAT HOUSING LEAK RADIO FAILURE.
NHTSA complaint #10464652 — an unverified report by a vehicle owner.
at 100,000 milesClinton, MT
ELECTRICAL SYSTEM
I WENT TO START THE CAR IN MY DRIVEWAY AND A RED WARNING ICON APPEARED ON THE INSTRUMENT PANEL. I LOOKED IT UP IN THE OWNERS MANUAL WHICH STATED THE ICON INDICATED A STEERING SYSTEM FAILURE. FURTHER, THE IGNITION KEY THEN STUCK IN THE IGNITION SWITCH/LOCK AND COULD NOT BE REMOVED. AS A RESULT THE TRUCK'S TRANSMISSION GEAR SELECTOR COULD NOT BE TAKEN OUT OF THE "PARK" DETENT. THIS RESULTED IN MY NOT BEING ABLE TO GET THE TRUCK TO A POSITION WHERE A TOW TRUCK COULD ACCESS THE CAR UNTIL THE SNOW MELTED TWO MONTHS LATER. THE VW AUTHORIZED REPAIR CENTER DIAGNOSED THE PROBLEM AS A FAILURE IN THE STEERING COLUMN. FURTHER, THEY STATED THAT THIS IS A COMMON FAILURE MODE FOR THIS MODEL AND THEY BELIEVED A RECALL OR CAMPAIGN WAS IMMINENT. THIS IS A SERIOUS DESIGN FLAW. IF IT HAD FAILED WHILE BEING DRIVEN THE RESULTS COULD HAVE BEEN CATASTROPHIC. ALSO VW MARKETS THIS TRUCK AS SUITABLE FOR OFF ROAD TRAVEL IN REMOTE PLACES, IF IT FAILED WHILE I WAS IN A REMOTE AREA, I COULD HAVE BEEN STRANDED AND PLACED IN GRAVE PERIL SINCE I WOULD NOT BEEN ABLE TO ROLL THE TRUCK TO AN AREA SUITABLE FOR RECOVERY OR FLAT TOW IT IF NECESSARY.
NHTSA complaint #10464286 — an unverified report by a vehicle owner.
at 91,000 milesChicago, IL
ELECTRICAL SYSTEM
CONSTANT REPAIR OF 2004 VW TOUAREG: THIS VEHICLE HAS BEEN CERTIFIED IN ALL STATES OF THE UNION AS BEING A CERTIFIED LEMON. WHEN I PURCHASED THE VEHICLE I HAD NO IDEA OF THIS. I HAVE HAD TO REPLACE A FAN SENSOR WHICH IS A CERTIFIED VW DEFECT, BUT I HAD TO PAY FOR THE COST, REPAIR AND LABOR IN THE AMOUNT OF $550 AND FURTHER, THE VEHICLE LEFT ME STRANDED BECAUSE THE FAULTY SENSOR ALLOWED A FAN TO KEEP BLOWING THEREBY DRAINING MY BATTERY COMPLETELY. REAR WINDSHIELD WIPER DISINTEGRATED DURING HEAVY RAIN AND COST 65 TO REPAIR ALTHOUGH THE PIECE LOOKS LIKE SOMETHING A CHILD PUT TOGETHER. FRONT WINDSHIELD WIPER FLEW OFF OF CAR WHILE RAINING, CAUSING ME TO PULL OVER AND BE STRANDED ONCE AGAIN. I GOT STRANDED AGAIN BECAUSE THE VW ENGINE COILS BURNT OUT WITHOUT NOTICE LEAVING ME STRANDED IN BLIZZARD CONDITIONS IN CHICAGO. I HAD TO GET A NEW BATTERY BUT WAS CHARGED $250 FOR THE BATTERY AND INSTALLATION BECAUSE VW CHOSE TO PUT THE BATTERY UNDER THE FRONT DRIVER'S SEAT. NOT THREE WEEKS HAVE PASSED AND I HAVEN'T EVEN DRIVEN THE VEHICLE BUT BOTH FUEL PUMPS AND THE FLANGE MODULE HAVE GONE OUT. I HAD TO PAY $1500 FOR LABOR, PARTS, SHOP AND REPAIRS. VEHICLE HAS 91,000 AND BRAKES AND ROTORS HAVE GONE OUT AGAIN FOR THE 3RD TIME. RIGHT DOOR OPENS WHEN DRIVING ALTHOUGH THE VEHICLE IS LOCKED, WHICH IS ANOTHER CERTIFIED DEFECT. VEHICLE LUNGES FORWARD FROM A STOPPED POSITION AND THEN HESITATES WHEN TRYING TO SPEED UP ON THE HIGHWAY.
NHTSA complaint #10383882 — an unverified report by a vehicle owner.
at 75,285 milesWhitestone, NY
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THE GEAR SHIFT SELECTOR WOULD NOT MOVE OUT OF PARK AND HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. WHILE THE VEHICLE WAS BEING TOWED, THE ENTIRE CONSOLE AND WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT STATED WATER WAS ENTERING THE VEHICLE AND SETTLING IN THE TRUNK NEAR THE SPARE TIRE. THE DEALER REMOVED THE SHIFTER CABLE AND REPLACED THE HARNESS, A WIRE AND THE SHIFTER COLUMN. THE FAILURE MILEAGE WAS 75,285 AND THE CURRENT MILEAGE WAS 76,065. UPDATED 11/02/10. *LJ THE CONSUMER STATED THE TRUNK WOULD NOT OPEN PROPERLY. THE TIRE SENSORS WOULD COME ON. THE IGNITION SWITCH WAS DEFECTIVE AND HAD TO BE REPLACED. UPDATED 11/04/10
NHTSA complaint #10347465 — an unverified report by a vehicle owner.
at 95,000 milesWyckoff, NJ
ELECTRICAL SYSTEM
2004 VW TOUAREG V-8 MANY PROBLEMS BUT 3 WORTH REPORTING: FOR NO APPARENT REASON PASSENGER DOOR COULD NOT BE OPENED OR UNLATCHED BY USING ANY KNOWN MEANS INCLUDING THE INSIDE DOOR HANDLE OR OUTSIDE DOOR HANDLE, ELECTRIC LOCK ACTUATOR CLICKS AS IF THE DOOR IS UNLOCKED BUT THE DOOR CAN NOT BE OPENED OR UNLATCHED. VEHICLE HAD TO BE BROUGHT TO VW DEALERSHIP AND WORKED ON BY DESTROYING THE DOOR HANDLE TO OPEN THE DOOR AND PERHAPS CUTTING A WHOLE IN THE BODY PANNEL AT THE COST OF 2 HOURS OF DIAGNOSTICS, 8 HOURS OF LABOR TO OPEN DOOR AND PROBABLY 2 OR 3 ADDITIONAL HOURS OF REPLACING DOOR HANDLE IF BODY OF DOOR IS NOT BENT, PLUS PARTS VEHICLE HAS MANY ELECTRICAL GLITCHES INCLUDING BUT NOT LIMITED TO INTERMITTENT MALFUNCTION OF AIR BAG IGNITERS....ONCE AGAIN HAVING THE POTENTIAL TO CAUSE SERIOUS HARM OCCUPANTS GIVEN THE RIGHT CIRCUMSTANCES THIS IS A POTENTIAL DANGEROUS SITUATION AND HAS MADE ME LOSE ALL FAIH IN THIS MANUFACTURER. VEHICLE LUNGES FORWARD WHEN STOPPED AT TRAFIC LIGHTS AND BEGINNING TO PROCCEED ON A GREEN.
NHTSA complaint #10334661 — an unverified report by a vehicle owner.
at 19,549 milesNewton, MA
ELECTRICAL SYSTEM
UNEXPECTED AND SUDDEN ELECTRICAL MALFUNCTION OF THE STEERING COLUMN LOCK CAUSING THE VEHICLE TO SHUT DOWN, UNABLE TO START OR MOVE SHIFTER LEVER OUT OF GEAR.
NHTSA complaint #10306349 — an unverified report by a vehicle owner.
at 62,000 milesRamona, CA
ELECTRICAL SYSTEM
STRANDED WITH A DEAD BATTERY ON MULTIPLE OCCASIONS AS A RESULT OF A ELECTRICAL SYSTEM FAILURE WHICH VW ISSUED A TECHNICAL SERVICE BULLETIN ON AND FAILED TO NOTIFY THE CONSUMER THAT THERE WAS AN ISSUE WHILE UNDER WARRANTY. *TR UPDATED 01/25/10 *BF UPDATED 01/26/10.
NHTSA complaint #10299865 — an unverified report by a vehicle owner.
Leander, TX
ELECTRICAL SYSTEM
I HAVE HAD MY 2004 VW TOUAREG SINCE JUNE 2006 AND HAVE HAD PROBLEM AFTER PROBLEM WITH THE VEHICLE. THE CATALYTIC CONVERTER WENT OUT WITHIN 6 WEEKS OF BUYING THE CAR, THE DRIVE SHAFT HAD TO BE REPLACED, THE AIR CONDITIONING COMPRESSOR HAD TO BE REPLACED, THE BRAKES HAVE HAD TO BE REPLACED AND I AM GETTING ANOTHER "CHECK BRAKE PADS" ERROR AGAIN, THE TIRE MONITORING SYSTEM CONTINUALLY TELLS ME I HAVE A FLAT, THE RADIO AMPLIFIER WAS MAKING A LOUD CRACKING SO THE DEALERSHIP REPLACED A FUSE AND BLEW THE 2 BACK SPEAKERS (WHICH THEY WOULD NOT FIX, HEWLETT VW IN GEORGETOWN, TEXAS), THE AUTO DIFFERENTIAL IS GOING OUT. THERE SEEMS TO BE NO END IN SIGHT FOR REPAIRS.
NHTSA complaint #10252545 — an unverified report by a vehicle owner.
at 44,000 milesEL Dorado Springs, MOFire
ELECTRICAL SYSTEM
MULTIPLE ENGINE LIGHT FAILURES FOR OVER 4 YEARS. ENGINE LIGHT CAME ON AND ENGINE SHUT DOWN IMMEDIATELY WHILE WIFE WAS ON THE FREEWAY. VERY DANGEROUS...ESSENTIALLY NO WARNING. HAVE REPLACED WIRING HARNESS IN THE VEHICLE AND HAVE HAD IT IN THE SHOP FOR ELECTRICAL ISSUES MANY TIMES. UNSAFE HANDLING AND ACCELERATION...CAR JUMPS FORWARD AT STOPS WHILE IT IS DOWNSHIFTING. THINK THE TRANSMISSION, TIRES AND BRAKES SHOULD BE TESTED. THINK YOU WILL FIND THEY ARE DEFECTIVE. ENGINE BLEW UP AT 44,000 MILES. VERY DANGEROUS CAR..AND YOU WILL FIND OTHER TOUAREGS WITH SIMILAR ISSUES. SHOULD BE RECALLED.
NHTSA complaint #10238426 — an unverified report by a vehicle owner.
at 34,000 milesTruckee, CA
ELECTRICAL SYSTEM:WIRING
THE ESP LIGHT CAME ON STEADY AND THE LIGHTS AROUND THE DIFFERENTIAL SWITCH CAME ON FLASHING. THEN THE VEHICLE LOST ELECTRICAL POWER AND WOULD NOT START. I HAD IT TOWED INTO THE DEALER AND THE SERVICE PEOPLE INDICATED THERE WERE NUMEROUS RECALLS ON THIS VEHICLE THAT CAUSED THIS PROBLEM. I WAS NEVER NOTIFIED OF THESE RECALLS.
NHTSA complaint #10205718 — an unverified report by a vehicle owner.
at 100 milesNewbury, MA
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE WARNING TONE OF THE TIRE PRESSURE MONITORING SYSTEM SOUNDS INTERMITTENTLY. IN ADDITION, THE HEADLIGHTS FAILED, AND THE VEHICLE PULLED TO THE RIGHT SPORADICALLY AND WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT POSSESSED THE REPAIR INVOICES. THE FAILURE MILEAGE BEGAN AT 100. *AK THE CONSUMER STATED THE FAILURES CONTINUE, SHE HAS HAD MULTIPLE PROBLEMS WITH THIS VEHICLE BRAKE ROTORS REPLACE AT 15,000 MILES, BRAKE PADS HAD TO BE REPLACED AT 18,000 MILES, TWO TIRES REPLACE AT 16,000 MILES, TPS LIGHTS CONTINUE TO GO ON AND OFF BEEN FIXED, FOUR NEW TIRES AT 30,000 MILES. THE CONSUMER STATES THAT THERE HAVE BEEN 9 RECALLS AND TPS LIGHTS STILL IN FAILURE. UPDATE 05/04/07
NHTSA complaint #10186546 — an unverified report by a vehicle owner.
at 31,000 milesNewbury, MA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 VOLKSWAGEN TORGUE WITH 31000 FAILURE MILEAGE AT ANY RATE OF SPEED THE TPS MONITORING SYSTEM LIGHT TURNED ON, AND STAYSED ON UNTIL THE VEHICLE WAS RESTARTED A COUPLE OF TIMES. ALSO, THE VEHICLE PULLED TO THE FRONT PASSENGER SIDE AND WAS WEARING OUT THE TIRES AND BRAKES ON THAT SIDE.
NHTSA complaint #10183140 — an unverified report by a vehicle owner.
at 31,000 milesJersey City, NJ
ELECTRICAL SYSTEM:STARTER ASSEMBLY
IF I DRIVE THE CAR FOR ONE HOUR AND TURN THE ENGINE OFF, WHEN TRYING TO RESTART THE ENGINE, THE STARTER WON'T CRANK. AFTER ANOTHER HOUR IT WILL RESET AND RESTART. IN AND OUT OF THE DEALER FOR 7 MONTHS AND SEVERAL REPAIR ATTEMPTS, THE STARTER STILL FAILS TO CRANK.
NHTSA complaint #10182142 — an unverified report by a vehicle owner.
at 34,000 milesDarien, CT
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED A WEEK AFTER HAVING THE TRANSMISSION REPLACED BY THE SERVICE DEALER, THE VEHICLE WAS DRIVEN 60 MPH ON THE HIGHWAY, AND THE ENGINE WARNING MESSAGE READ "TURN THE MOTOR OFF IMMEDIATELY", AS THE ELECTRICAL SYSTEM FAILED AND STALLED THE ENGINE. THE CONTACT WAS ABLE TO STEER AND COAST TO A STOP ON THE BREAK DOWN LANE. THE VEHICLE RESTARTED AND STALLED 7 TIMES BEFORE MAKING ONE MILE TO THE CONTACT'S DRIVEWAY. THE SERVICE DEALER PROVIDED A NUMBER TO A TOWING SERVICE. THE SERVICE DEALER DIAGNOSED THE PROBLEM AS AN ALTERNATOR AND ELECTRICAL FAILURE, DUE TO LEAKAGE FROM THE ENGINE WHEN THE ENGINE WAS REMOVED TO REPLACE THE TRANSMISSION. NO EVIDENCE WAS FOUND IN THE GARAGE OR DRIVEWAY, BEFORE OR AFTER THE PROBLEM OR WHILE PARKED IN THE DRIVEWAY WHILE WAITING FOR THE TOW TO THE SERVICE DEALER. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/25/2006 -
NHTSA complaint #10167886 — an unverified report by a vehicle owner.
at 33,000 milesFallbrook, CA
ELECTRICAL SYSTEM
I'VE BEEN HAVING VARIOUS PROBLEMS WITH THE ELECTRICAL SYSTEM ON MY 2004 VW TOUAREG FROM THE PURCHASE DATE OF 08/19/03. THE ALARM WOULD SOUND, WITHOUT CAUSE, THE DOORS WOULD NOT UNLOCK AND VARIOUS SWITCHES WOULD NOT WORK AT TIMES. ALL OF THE PROBLEMS WERE RANDOM. I BROUGHT THE CAR IN FOR REPAIR SEVERAL TIMES. BUT, THE PROBLEMS WERE NOT FIXED. IN APRIL 2006, MY CAR BATTERY WAS REPLACED BECAUSE IT WAS NO LONGER HANDLING A CHARGE. THE BATTERY CHANGE WAS A WARRANTY ITEM. AFTER THE BATTERY CHANGE, THE ELECTRICAL PROBLEMS BECAME MORE FREQUENT. MY TURN SIGNALS BEGAN TO ACT UP. WHEN I SIGNAL FOR A RIGHT TURN, THE BLINKER WILL CLICK TO THE LEFT ONE TO THREE TIMES, THEN TO THE RIGHT. I TOLD MURRIETA VW ABOUT THE PROBLEM AND BROUGHT THE CAR IN FOR WARRANTY SERVICE ON 06/30/06. THEY COULDN'T FIND A "FAULT CODE" AND COULDN'T MAKE THE CAR DUPLICATE THE PROBLEM. SO, THEY DIDN'T FIX THE CAR. I VIDEO TAPED THE PROBLEM FIVE TIMES, ON TWO DIFFERENT OCCASIONS AFTER THE 06/30/06. I ALSO HAVE TWO DIFFERENT WITNESSES WHO WITNESSED THE PROBLEM. I E MAILED THE VIDEOS TO MURRIETA VW AND SCHEDULED AN APPOINTMENT. I BROUGHT THE CAR BACK ON 07/08. MURRIETA VW WASN'T ABLE TO DIAGNOSE THE PROBLEM. I FEEL THAT THE CAR IS NOW DANGEROUS. IF I WERE TO SIGNAL A RIGHT TURN AT AN INTERSECTION, WITH AN ONCOMING CAR ASSUMING THAT I AM TURNING LEFT BECAUSE OF A DEFECTIVE TURN SIGNAL, I COULD END UP IN AN ACCIDENT. I'M NOT LOOKING FOR SPECIAL TREATMENT FROM VW. I JUST WANT MY CAR FIXED. 2004 VW TOUAREG SERIAL# W V G C M 67 L 04 D 002863.
NHTSA complaint #10162259 — an unverified report by a vehicle owner.
at 19,880 milesNewport Beach, CA
ELECTRICAL SYSTEM
VOLKSWAGEN 2004 TOUAREG SPORT UTILITY 4D HAS SERIOUS ALIGNMENT PROBLEMS RESULTING IN PREMATURE TIRE WEAR ON ALL 4 TIRES! FRONT 2 TIRES ARE DOWN TO METAL SHOWING WITH ONLY 19,880 MILES. CAR HAS BEEN IN FOR ALL SCHEDULED SERVICES AND ROTATIONS. ALMOST LOST CONTROL OF CAR WHILE DRIVING! ALSO, PRE-MATURE WEAR OF FRONT & BACK BRAKES & PADS DUE TO THE ALIGNMENT/TIRE PROBLEMS! CONDENSATION ON FRONT WINDSHIELD THAT DEFOGGER DOES NOT REMOVE. FUEL INJECTION RECALL THAT ON SERVICE BULLETIN STATED IT COULD RESULT IN A FIRE IF NOT FIXED! TIRE PRESSURE MONITORING SYSTEM FAILURE, ESP FAILURE, COMPUTER SOFTWARE FAILURE!
NHTSA complaint #10158963 — an unverified report by a vehicle owner.
at 35,000 milesLoganville, GA
ELECTRICAL SYSTEM
CURRENTLY, VW HAS PUBLISHED TECHNICAL SERVICE BULLETIN 27-05-01 AND 27-05-03 FOR THE TOUAREG RELATED TO BAD GROUND CONNECTIONS AT THE BATTERY AND A FAULTY BATCH OF GROUND/POSITIVE WIRES THAT RUN FROM THE GENERATOR TO THE BATTERY. HOWEVER, VW WILL ONLY REPAIR THE VEHICLE IF THE CAR GOES COMPLETELY DEAD, LEAVING THE DRIVER AND OCCUPANTS AT THE MERCY OF THE ENVIRONMENT THEY ARE STRANDED IN. AS THIS IS A SUV, THE ENVIRONMENT COULD BE ONE THAT POSES A THREAT TO THE WELL BEING OF THE OCCUPANTS. I HAVE OPENED CASE # 60111160 WITH VWOA AND EXPRESSED MY CONCERNS TO DWIGHT HARRISON VW IN SNELLVILLE, GA AND HAVE RECEIVED THE SAME RESPONSE......THE CAR HAS TO HAVE AN EXISTING NO-START CONDITION TO QUALIFY.
NHTSA complaint #10154328 — an unverified report by a vehicle owner.
Dunn Loring, VA
ELECTRICAL SYSTEM
I TOOK DELIVERY OF MY 2004 VW TOUAREG ON 7-11-04. BY 9-9-04 IT WAS HAVING PROBLEMS. IT HAS BEEN IN 6 TIMES FOR ELECTRICAL PROBLEMS, 3 TIMES FOR THE AC, 3 TIMES FOR THE BATTERY, AND 1-2 TIMES FOR OTHER THINGS. TOMORROW, I WILL BE TAKING IT IN AGAIN FOR FURTHER A/C PROBLEMS, BRAKES THAT CATCH ON THEIR OWN WHILE IN DRIVE, INTERMITTENT FAULTY TRIGGERING OF TIRE PRESSURE MONITORING SYSTEM, AND A HOLE THAT I DISCOVERED ONLY DAY IN THE FIRE BLANKET UNDER THE HOOD. APPARENTLY THE ENGINE HEAT HAS BEEN BURNING A HOLE IN IT AND HAS BURNED AWAY A HOLE RIGHT THROUGH THE BLANKET TO THE HOOD ITSELF, BUT NOT THROUGH THE HOOD YET. THIS CAR HAS MEANT TIME LOST FROM WORK AND AN INORDINATE AMOUNT OF TIME SPENT IN THE SHOP AND PAYING FOR RENTAL CARS. THIS CAR IS A FIRE AND SAFETY HAZARD. FAIRFAX COUNTY CONSUMER PROTECTION (ROY SEGER) HAD CONTACTED VW AS THIS CAR FALLS UNDER THE LEMON LAW. VW RESPONDED THAT THEY WOULD NOT COMPLY, STATING THAT THEY HAD FIXED THE BATTERY. THEIR RESPONSE FAILED TO ACCOUNT FOR THE MULTITUDE OF OTHER PROBLEMS...AND NOW THIS. I HAVE NEVER FELT SO POWERLESS. IS THERE ANYTHING YOU CAN DO TO HELP??
NHTSA complaint #10152523 — an unverified report by a vehicle owner.
at 18,000 milesFramingham, MA
ELECTRICAL SYSTEM
MY VEHICLE, A 2004 VW TOUAREG LOOSES POWER, THE VOLT METER DROPS TO ZERO AND THEN THE TURN SIGNALS STOP WORKING. ALL THE LIGHTS IN THE VEHICLE DIM AND IF YOU SWITCH THE VEHICLE OFF, IT WILL NOT START AGAIN. THE VEHICLE WAS DRIVE A FEW HOURS EARLIER, WITH NO PROBLEMS. THIS HAS BEEN A RE-OCCURRING PROBLEM WITH THE VEHICLE AT THE DEALERSHIP AT LEAST 5 OR MORE TIMES IN A 2 MONTH PERIOD.
NHTSA complaint #10149541 — an unverified report by a vehicle owner.
at 10,000 milesEast Providence, RI
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY 2004 V8 TOUAREG IS ABSOLUTELY THE BIGGEST LEMON EVER BUILT. IT HAS BEEN IN THE DEALERSHIP FOR 11 FULL WEEKS THIS YEAR WITH A VARIETY OF ISSUES. THE TWO MOST SIGNIFICANT WHICH HAVE TAKEN VW 5 WEEKS EACH TO IDENTIFY AND RESOLVE ARE THE ELECTRICAL SYSTEM WAS COMPLETELY MALFUNCTIONING AND THE PUMP TO CHANGE THE SUSPENSION HAS A LEAK. VW HAS BEEN COMPLETELY IN THE DARK ON THESE MAJOR PROBLEMS AND ONLY AFTER REPEATED TRIPS TO THE DEALER AND MANY DENIALS FROM VW DID THE ADMIT THAT THIS CAR IS AN OVER ENGINEERED AND POORLY BUILT CAR.
NHTSA complaint #10139174 — an unverified report by a vehicle owner.
at 5,000 milesNorth Bend, WA
ELECTRICAL SYSTEM:IGNITION
MY 2004 V6 VOLKSWAGEN TOUAREG FREQUENTLY STALLS AFTER THE ENGINE IS CRANKED. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCT 2004. AFTER CRANKING YOU CAN PRESS ALL THE WAY DOWN ON THE GAS PEDAL BUT THE CAR WILL NOT MOVE AT ALL. AFTER A FEW SECONDS, IT WILL SPUTTER A LITTLE THEN MOVE THEN SPUTTER AGAIN THEN IT WILL DRIVE NORMALLY. THERE IS NO WAY TO TELL WHEN THIS WILL HAPPEN AND I AM CONCERNED THAT IT WILL CAUSE AN ACCIDENT IF I START THE VEHICLE THEN PULL OUT INTO ONCOMING TRAFFIC.
NHTSA complaint #10138770 — an unverified report by a vehicle owner.