29 of the
373 complaints about the 2004 Volkswagen Touareg are about the
engine — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
31,000 miles.
D
29
Complaints
1
Crashes
3
Fires
2
Injuries
Exactly what failed
Engine AND Engine Cooling
1034.5%
Engine
724.1%
Engine
620.7%
Gasoline
26.9%
Exhaust System
13.4%
Emission Control
13.4%
Belts AND Associated Pulleys
13.4%
Cooling System
13.4%
Engine & Cooling across every Volkswagen Touareg year
Leaking gas caught on fire put it out but now I have no head lights no high beams replaced everything still nothing. All lights on dash go crazy kills battery all the time and had to replace something in the rear end. Overall it has cost me $2500 and I still have no headlights at all and leaking gas. It’s my only vehicle I hope next time it doesn’t catch back on fire could have been worse and still could be. Somebody could get hurt and I have kids.
NHTSA complaint #11441658 — an unverified report by a vehicle owner.
at 103,000 milesMissoula, MT
ENGINE
I WAS DRIVING ON THE HIGHWAY @ 70MPR WHEN ALL OF A SUDDEN WITHOUT WARNING THE CAR STARTS ACTING SLUGGISH FOR A MIN THEN BACK TO NORMAL, AND RANDOMLY FOR THE NEXT HOUR OR SO DOES(I HAD A WAYS TO GO) THIS A FEW MORE TIMES. I GOT TO MY DESTINATION AND LET HER REST FOR THE NIGHT. THE NEXT MORNING IT WAS DOING FINE EXCEPT NOW THE EMISSION CONTROL LIGHT CAME ON AND STAYED ON. BY THIS TIME IT WAS TIME FOR THE 100,000 MILE MAINTENANCE TO BE DONE AND IT DID GREAT UNTIL ABOUT 6 MONTHS LATER I WAS DRIVING @ 35MPR WHEN IT STARTED LOOSING POWER, THO I ONLY LOST A LITTLE BIT OF POWER STEERING WAS FORCED TO COME TO A STOP, WHICH JUST HAPPEN TO BE A ONE WAY BRIDGE, BABY IN THE CAR AND HAD TO PUSH MYSELF THE REST OF THE WAY ACROSS IT. ONCE OFF THE BRIDGE I TURNED THE CAR OFF (IT STAYED ON TIL I DID THIS) LET IT REST A MINUTE AND IT STARTED UP FINE AND LET ME GO A FEW BLOCKS STILL SLUGGISH AND THEN LOST POWER AGAIN. I REPEATED THIS PROCESS FOR ABOUT 5 MILES OR SO WHEN I WAS FORCED TO PARK IT CUZ I DIDN'T WANT TO RISK CROSSING THE HIGHWAY AGAIN. HAD IT TOWED TO DEALERSHIP WHERE THEY DID THE FLANGE RECALL, THAT DIDNT' FIX THE PROBLEM SO HAD TO REPLACE BOTH FUEL PUMPS AND THAT WAS ROUGHLY @ 103,000. 8 MONTHS LATER IT HAPPENS AGAIN THIS TIME AROUND 107,000. DEALERSHIP TOOK 4 HOURS TO DIAGNOSE ONLY TO TELL ME I NEED THE FUEL TANK REPLACED BECAUSE SOMEHOW ALL THE WIRES, CONNECTORS, AND CAPS THAT HAVE TO DO WITH THE FUEL LINES/TANK/PUMPS ARE EITHER MISSING, CRACKED, OR DAMAGED SO I NEED A WIRING HARNESS AS WELL. THEY ARE QUOTING A ME $5000 FIX!!!
NHTSA complaint #11229973 — an unverified report by a vehicle owner.
at 168,835 milesThornton, CO
ENGINE
THE TOUAREG MADE SOME RATTLING NOISE WHILE I WAS DRIVING AT 35 MPH. AS SOON I STOPPED AND MADE IT MY DESTINATION AND TURNED OFF THE CAR THE CAR WOULDN'T START UP. I TOOK IT TO THE DEALERSHIP AND THE DEALERSHIP COULDN'T FIGURE OUT WHY THE CAR WOULDN'T START. FINALLY, AFTER A WELL OVER A WEEK, THEY DETERMINED THAT I NEEDED TO REPLACE ALL SIX FUEL INJECTORS. THE FUEL INJECTORS GOT REPLACED NOW THE CAR TURNS ON BUT AS SOON AS YOU STEP ON THE GAS THE CAR DIES.
NHTSA complaint #11114294 — an unverified report by a vehicle owner.
Cascade, CO
ENGINE
DRIVE IT SHORT DISTANCE AND IT WON'T START AGAIN FOR HOURS! HAVE TAKEN IT TO VW TO PUT ON BRAKES AND ASKED THEM TO CHECK IT OUT, FOUND NOTHING! THEY HAVE KNOWN ABOUT THIS RECALL SINCE APRIL 2017 SHOWS AIR BAG LIGHT ON ALL THE TIME !
NHTSA complaint #11056565 — an unverified report by a vehicle owner.
at 49,850 milesEL Dorado Springs, MO
ENGINE
AIRBAG WARNING LIGHT COMES ON AFTER CHANGING BATTERY. LOCAL MECHANICS CAN'T TURN IT OFF. DEALER WANTS LARGE AMOUNT TO "DIAGNOSE" THE PROBLEM. SEVERAL OTHER OWNERS HAVE THE SAME ISSUE WITH THE SEATBAG WARNING SYSTEM COMING ON RANDOMLY...VERY DANGEROUS...AND VW KNOWS ABOUT THE PROBLEM. HAS BEEN HAPPENING FOR YEARS. THE OTHER ISSUE IS WITH THE ENGINE...THE 2004 TOUAREG ENGINE BLEW AT LESS THAN 50K...DEALER SAID WE MUST HAVE DRIVEN THE CAR WHEN IT WAS HOT. JUST NONSENSE. SEVERAL OTHERS HAVE HAD MAJOR PROBLEMS WITH THE TOUAREGS.. ENGINE PROBLEMS AND THE TRANSMISSIONS/ENGINES SURGE ON SLOWING DOWN OR EVEN SPEEDING UP. TONS OF PROBLEMS WITH THE VEHICLE LINE AND VW AMERICA AND GERMANY WILL NOT DO ANYTHING ABOUT. THE ENGINE BLEW WHEN IT WAS ABOUT 100 DEGREES OUTSIDE.. WE ALWAYS SERVICE OUR VEHICLES REGULARLY.
NHTSA complaint #10873624 — an unverified report by a vehicle owner.
at 134,447 milesGreenville, NC
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE OXYGEN SENSOR EMMISSIONS WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FAST ENOUGH DUE TO AN RPM MALFUNCTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 134,447.
NHTSA complaint #10838918 — an unverified report by a vehicle owner.
at 31,000 milesNEW Orleans, LA
ENGINE
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING AT 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE CONTACT WAS UNSURE ABOUT WHAT REPAIRS WERE PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10786723 — an unverified report by a vehicle owner.
at 90,000 milesTucson, AZ
ENGINE
CAR STALLS, SKIPS GEARS, JERKS, WHEN COMING FROM A FULL STOP TO ACCELERATING JERKS AND PULL REALLY HARD GOING INTO 1ST AND 2ND GEAR,, TOOK IT TO THE DEALER AFTER PAYING 800 DOLLAR THEY COULD FIND ANYTHING WRONG,, AND THAT WAS VW DEALER.... I'VE BEEN SEEIN ALOT OF THE SAME COMPLAINTS FOR THIS SPECIFIC MODEL AND YEAR, CAN SOME PLEASE LET ME KNOW IF VOLKSWAGEN IS NOT GOING TO TAKE RESPONSIBILITY FOR THIS ISSUE ATLEAST TELL ME WHAT COULD BE WRONG, SO I CAN FIX IT AND GET RID OF THIS STUPID CAR. IM BETTER OFF WITH AN AMERICAN CAR...
NHTSA complaint #10650277 — an unverified report by a vehicle owner.
at 90,000 milesPhoenix, AZ
ENGINE AND ENGINE COOLING
WHILE ACCELERATING ONTO THE HIGHWAY, A LOUD, REPETITIOUS BANG/CLUNK FROM THE MIDDLE UNDERSIDE OF THE VEHICLE STARTED, SOUNDING SIMILAR TO A BLOWN TIRE. NO ABNORMAL OPERATIONS NOTED PRIOR TO THIS. LIMPED THE CAR BACK TO THE SHOP AT 15 MPH AND FOUND THE CENTER DRIVESHAFT CARRIER BEARING FAILED. THE SERVICE TECH ACTED AS IF THIS WAS COMMON AND WAS NOT SURPRISED. I HAVE A 1981 MERCURY WITH OVER 305000 MILES AND NEVER LOST A BEARING IN MY DRIVESHAFT. MECHANICAL PARTS FAIL. THE WORST PART OF THIS EVENT IS VOA'S REACTION THAT SOMEHOW THEY ARE NOT RESPONSIBLE FOR A POOR/WEAK DESIGN. LIST OF OTHER MAJOR COMPONENT FAILURES WITH NO RECALL THAT ARE COMMON TO ALL TOUAREGS OF THIS GENERATION ACCORDING TO THE COMPANY'S OWN SERVICE TECH'S: CENTER DIFFERENTIAL LOCK MOTOR FAIL REAR DIFF. LOCK MOTOR FAIL COOLING FANS DO NOT SHUT OFF, DRAIN BATTERY THERMOSTAT HOUSING LEAK RADIO FAILURE.
NHTSA complaint #10464652 — an unverified report by a vehicle owner.
at 50,450 milesCosta Mesa, CAFire
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING A SHORT DISTANCE FROM MY HOUSE (2 MILES) WHEN I NOTICED MY CAR NOT DRIVING NORMALLY. I HAD DRIVEN IT THE 3 PREVIOUS DAYS WITH NO PROBLEM. I FINISHED MY ERRAND, THEN PROCEEDED TO HEAD HOME. IT WAS NOTICEABLY GETTING WORSE. I SMELLED SOMETHING AT A STOPLIGHT, NOT SURE IF IT WAS MY CAR, OR CAR ALONGSIDE OF ME. I SAW A LIGHT HAD COME ON, ON MY DASHBOARD (CK. ENGINE?) AND LOOKED AT THE GAUGES, EVERYTHING WAS NORMAL. I DECIDED TO HEAD HOME FIRST TO HAVE MY NEIGHBOR FOLLOW ME UP TO REPAIR SHOP. PARKED IN DRIVEWAY, WENT INSIDE MY HOME TO CALL HER, LOOKED OUT MY OPEN FRONT DOOR ABOUT 5 MINUTES LATER WHERE I SAW SMOKE AND SMELLED IT. RAN OUT, MY AUTO WAS SERIOUSLY SMOKING HEAVY BROWN SMOKE, RAN NEXT DOOR TO CALL 911, AND AUTO BURST INTO FLAMES AND CAUGHT HOUSE ON FIRE ALSO. I AM NOW IN A HOTEL BECAUSE OF MAJOR FIRE AND SMOKE DAMAGE.
NHTSA complaint #10413841 — an unverified report by a vehicle owner.
Leander, TX
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE HAD MY 2004 VW TOUAREG SINCE JUNE 2006 AND HAVE HAD PROBLEM AFTER PROBLEM WITH THE VEHICLE. THE CATALYTIC CONVERTER WENT OUT WITHIN 6 WEEKS OF BUYING THE CAR, THE DRIVE SHAFT HAD TO BE REPLACED, THE AIR CONDITIONING COMPRESSOR HAD TO BE REPLACED, THE BRAKES HAVE HAD TO BE REPLACED AND I AM GETTING ANOTHER "CHECK BRAKE PADS" ERROR AGAIN, THE TIRE MONITORING SYSTEM CONTINUALLY TELLS ME I HAVE A FLAT, THE RADIO AMPLIFIER WAS MAKING A LOUD CRACKING SO THE DEALERSHIP REPLACED A FUSE AND BLEW THE 2 BACK SPEAKERS (WHICH THEY WOULD NOT FIX, HEWLETT VW IN GEORGETOWN, TEXAS), THE AUTO DIFFERENTIAL IS GOING OUT. THERE SEEMS TO BE NO END IN SIGHT FOR REPAIRS.
NHTSA complaint #10252545 — an unverified report by a vehicle owner.
at 44,000 milesEL Dorado Springs, MOFire
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MULTIPLE ENGINE LIGHT FAILURES FOR OVER 4 YEARS. ENGINE LIGHT CAME ON AND ENGINE SHUT DOWN IMMEDIATELY WHILE WIFE WAS ON THE FREEWAY. VERY DANGEROUS...ESSENTIALLY NO WARNING. HAVE REPLACED WIRING HARNESS IN THE VEHICLE AND HAVE HAD IT IN THE SHOP FOR ELECTRICAL ISSUES MANY TIMES. UNSAFE HANDLING AND ACCELERATION...CAR JUMPS FORWARD AT STOPS WHILE IT IS DOWNSHIFTING. THINK THE TRANSMISSION, TIRES AND BRAKES SHOULD BE TESTED. THINK YOU WILL FIND THEY ARE DEFECTIVE. ENGINE BLEW UP AT 44,000 MILES. VERY DANGEROUS CAR..AND YOU WILL FIND OTHER TOUAREGS WITH SIMILAR ISSUES. SHOULD BE RECALLED.
NHTSA complaint #10238426 — an unverified report by a vehicle owner.
Huddleston, VA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I OWN A VOLKSWAGEN TOURAREG. THE CAR HESITATED BEFORE ACCELERATING INTO AN INTERSECTION. I AM ON RECORD WITH THE DEALER. THIS HAPPENED SEVERAL TIMES ,AND ONCE ALMOST CAUSED AN ACCIDENT. I AM AN ATTORNEY IN FLORIDA, AND BECAUSE OF VOLKSWAGEN'S INACTION IN THIS AREA I WAS CONSIDERING A LAWSUIT IN THE SOUTHERN DISTRICT OF FLORIDA FEDERAL COURT SYSTEM. IN PURSUING THE INTERNET I FOUND SEVERAL OWNERS OF THE 2004 TOUAREG WITH THE SAME PROBLEM.
NHTSA complaint #10190958 — an unverified report by a vehicle owner.
at 10,291 milesTrevett, ME
ENGINE AND ENGINE COOLING
THE VEHICLE IS UNDRIVABLE / UNPREDICTABLE WHEN THE AMBIENT TEMPERATURE IS BELOW ZERO (F). THIS PROBLEM WAS OBSERVED FOR 4 DAYS IN FEB. 2004. THE CAR WILL START, BUT SURGES AND BALKS SO BADLY YOU CAN'T DRIVE IT. THIS CONDITION WILL CONTINUE FOR OVER 20 MINUTES. IT WILL RE-OCCUR THE NEXT TIME YOU TRY AND USE THE VEHICLE SO LONG AS THE TEMPERATURE IS BELOW ZERO. THE SAFETY HAZARD IS THAT IT LEAVES YOU STRANDED WHEREVER THIS HAPPENS. THERE'S NOTHING THE OPERATOR CAN DO. VW HAS TRIED 3 REPAIRS: (1) CHANGE THE ENGINE OIL TO SYNTHETIC, (2) & (3) REPROGRAM THE ENGINE COMPUTER TWICE TO SUPPOSEDLY FIX THIS PROBLEM. IT'S NOW 2 YEARS LATER, AND WE ARE EXPERIENCING BELOW ZERO WEATHER AGAIN, AND THE EXACT SAME PROBLEM PERSISTS. MY DEALER IS NOT ABLE TO FIND ANY INFORMATION ON THIS PROBLEM, AND CAN'T GET ASSISTANCE FROM VW. I WILL CONTACT VWOA DIRECTLY AND INITIATE A CASE. FINALLY, IN RESEARCHING THIS PROBLEM, I HAVE FOUND MANY OTHER OWNERS OF THE V6 ENGINE WHO REPORT THIS PROBLEM AND SAY IT'S NEVER BEEN CORRECTED.
NHTSA complaint #10181488 — an unverified report by a vehicle owner.
at 80,000 milesSAG Harbor, NY
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I BOUGHT A 2004 VOLKSWAGEN TOUAREG NEW AND TREATED IT LIKE A BABY. DEALER SERVICE, NEVER OFF-ROAD. AT 80,000 MILES (I COMMUTE 200 MILES PER DAY ON THE FREEWAY) THE ENGINE BLEW. DEALER SAID THAT AFTER THE VEHICLE HAD BEEN PARKED AND TURNED OFF THE FUEL INJECTOR PARTIALLY FILLED A CYLINDER WITH LIQUID GASOLINE. LATER WHEN THE VEHICLE WAS STARTED THE PISTON SLAMMED INTO THE LIQUID AND BLEW THE ENGINE. PARTS ALONE TO REPAIR ARE $15,000. SINCE THE COST OF REPAIRS EXCEEDS THE VALUE OF THE VEHICLE I WON'T BE REPAIRING IT -- IT IS A TOTAL LOSS.
NHTSA complaint #10179235 — an unverified report by a vehicle owner.
at 20,000 milesPlainview, NY
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THAT THE VEHICLE STALLED COMPLETELY WHILE DRIVING AT 5 MPH, AND THE STARTER MOTOR WOULD NOT ENGAGE WHEN THE KEY WAS TURNED TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
NHTSA complaint #10162579 — an unverified report by a vehicle owner.
at 14,685 milesTroy, MI
ENGINE AND ENGINE COOLING
VW TOUAREG ENGINE PROBLEMS IN THE WINTER. I WILL SEND THE INFO AS VW DEALER REPAIR INFO AND ENGINE PROBLEMS WAS RECORDED ON TAPE/DVD.
NHTSA complaint #10158297 — an unverified report by a vehicle owner.
at 300 milesTroy, MICrash
ENGINE AND ENGINE COOLING
I BROUGHT A VOLKSWAGEN TOUAREG. THIS VEHICLE HAS A LOT PROBLEMS WITH THE BRAKE AND ENGINE. SO I FILED A LEMON REQUEST. LAST MONTH, VW ASKED ME TO DROP THIS VEHICLE TO VW DEALER TO INVESTIGATE THE BRAKE PROBLEM. ON MARCH 23, THE VW EXPERT TEST DROVE MY TOUAREG AND HAD AN ACCIDENT BECAUSE THE BRAKES FAILED. THERE IS A POLICE REPORT. *NM THE REAR WIPER MADE A CLICKING NOISE. UPDATED 05/04/06. *JB THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE ENGINE CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS UPDATED. UPDATED 06/01/06.
NHTSA complaint #10154917 — an unverified report by a vehicle owner.
Cincinnati, OH
ENGINE AND ENGINE COOLING
2004 VOLKSWAGEN TOUAREG LOSS POWER OWN 3 OCCASIONS AT 780 MILES. WINDSHIELD WIPERS DID NOT WORK IN THE INTERMITTENT MODE, TIRE PRESSURING MONITORING SYSTEM MALFUNCTIONED. *TS ***NO ANSWER REQUIRED*** THE TIRE PRESSURING MONITORING SYSTEM WAS GIVING A FALSE READING AS IF THERE WAS A PROBLEM WITH THE TIRES.
NHTSA complaint #10148659 — an unverified report by a vehicle owner.
LOS Angeles, CA1 injured
ENGINE AND ENGINE COOLING:ENGINE
OUR 2004 VW TOUAREG V-8 HAS THE FOLLOWING PROBLEMS DESPITE FIVE TRIPS TO THE DEALER: I) HESITATION DURING ACCELERATION; II) PULLS HARD TO THE RIGHT; AND III) SHIFTS ROUGHLY AT LOW SPEEDS. PAST PROBLEMS INCLUDE: IV) THE LATCH ON THE REAR DOOR BROKE, SUCH THAT IT CAME CRASHING DOWN ON MY WIFE'S HEAD; V) THE REAR SEAT BELT LATCH WOULDN'T WORK; VI) THE CAR SHUDDERED BADLY WHEN YOU TRIED TO MAKE A TURN AT LOW SPEEDS (E.G., WHILE PARKING) AND VII) THE FLAT TIRE INDICATOR WENT ON EVEN THOUGH THE TIRE WAS NEITHER FLAT NOR LOW. WE HAVE AN ARBITRATION SCHEDULED FOR 11/9/05 UNDER CALIFORNIA'S LEMON LAW.
NHTSA complaint #10140862 — an unverified report by a vehicle owner.
at 2,000 milesAkron, OH
ENGINE AND ENGINE COOLING
2004 TOUAREG V6 ENGINE HAS BEEN A TORMENT, WITH 40 DIFFERENT PROBLEMS! BUT TWO OF THE PROBLEMS COULD BE CONSIDERED SAFETY CONCERNS! ERADICATE BRAKING WITH LURCHING AND ACCELERATION HESITATION BOTH OF WHICH SET UP AN UNPREDICTABLE DRIVING STYLE! BOTH OF THESE PROBLEMS ARE MAGNIFIED WHEN ATTEMPTING A LEFT TURN. THE DRIVER CAN NOT DEPEND ON A ASSURED PERFORMANCE AT CRITICAL TIMES . A DRIVER MUST HAVE CONFIDENCE THAT HIS OR HER VEHICLE WILL PERFORM WITH ASSURANCE AT ALL TIMES !
NHTSA complaint #10132454 — an unverified report by a vehicle owner.
at 20 milesScottsdale, AZ
ENGINE AND ENGINE COOLING
WHEN PULLING OUT INTO TRAFFIC FROM A STOP VEHICLE INTERMITENTLY HESITATES FOR A FEW SECONDS. IT SEEMS AS THOUGH THE ENGINE IS NOT RESPONDING TO THE ELECTRONIC THROTTLE OR THE TRANSMISSION IS SLIPPING. THIS IS A DANGEROUS PROBLEM WHEN PULLING INOT TRAFFIC FROM A SIDE STREET OR MAKING ALEFT TURN INTO ONCOMING TRAFFIC. I WAS ALMOST REA-ENDED THE OTHER DAY. I ALSO FEEL THAT IF I MAKE A LEFT TURN INTO ONGOING TRAFFIC WITH A NORMAL MARGIN OF SAFETY, THE VEHICLE COULD HESTITATE AND I COULD BE HIT HEAD-ON OR BROADSIDED. IT IS A DANGEROUS PROBLEM. I HAVE RETURNED THE VEHICLE TO THE DEALER TWICE. THE FIRST TIME THEY SAID THEY LOADED IN NEW ECU FIRMWARE AND NEW TCU FIRMWARE. IT DIDN'T FIX THE PROBLEM. I RETURNED THE VEHICLE TO THE SAME DEALER AND THEY INDICATED THAT THE VOLKSWAGON FACTORY ENGINEERS ARE WORKING ON A NEW FIRMWARE RELEASE AND SHOULD HAVE IT OUT THE FIRST PART OF DECEMBER 2004. THEY SAID THEY WOULD CALL ME TO INSTALL THE NEW FIRMWARE WHEN AVAILABLE.
NHTSA complaint #10100038 — an unverified report by a vehicle owner.
West Palm Beach, FL
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE HESITATED. CONSUMER PRESSED DOWN ON THE ACCELERATOR PEDAL AND VEHICLE MOVED INTERMITTENTLY ON ITS OWN. SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC PLACED THE VEHICLE ON A DIAGNOSTIC MACHINE. THE MECHANIC DETERMINED THAT THE SENSOR SHAFT FOR TRANSMISSION AND ENGINE NEEDED TO BE REPLACED. THIS PROBLEM WAS A DESIGN FLAW DEFECT. CONSUMER INFORMED THE MECHANIC THIS PROBLEM WAS NOT ACCEPTABLE AND HAD NOT BEEN RESOLVED.
NHTSA complaint #10095461 — an unverified report by a vehicle owner.
at 90 milesZanesville, OH
ENGINE AND ENGINE COOLING:ENGINE
WHEN MAKING RIGHT OR LEFT TURNS THE VEHICLE'S ENGINE HESITATED. THE CONSUMER WAS CONCERNED THAT THE FAILURE WOULD RESULT IN AN ACCIDENT. *AK
NHTSA complaint #10092034 — an unverified report by a vehicle owner.
at 19,165 milesValley Springs, CA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER COMPLAINED ABOUT INTERMITTENT STALLING. WHEN DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH VEHICLE STALLED AS IF THE MOTOR SHUT DOWN. WHEN THIS OCCURRED VEHICLE LOST POWER. HAS TOOK VEHICLE TO DEALER, AND CONTACTED MANUFACTURER. YET NONE OF THEM SEEMED TO KNOW HOW TO RESOLVE THE PROBLEM.
NHTSA complaint #10091949 — an unverified report by a vehicle owner.
Lexington, KY
ENGINE AND ENGINE COOLING:ENGINE
WHEN TRYING TO ACCELERATE ON OCCASION THE CAR WILL STALL AND THE ACCELERATOR WILL NOT PRODUCE ANY ACTION. I WAS IN AN INTERSECTION TRYING TO MERGE INTO TRAFFIC AND GOT INTO THE INTERSECTION AND TRIED TO ACCELERATE AND COULD NOT. VERY SCARY. THE CAR HAS DONE IT REPEATEDLY UNDER LESS THREATENING CIRCUMSTANCES.
NHTSA complaint #10080472 — an unverified report by a vehicle owner.
Roswell, GA
ENGINE AND ENGINE COOLING
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE STALLED, FORCING THE CONSUMER TO PULL OFF THE ROAD. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM.
NHTSA complaint #10061792 — an unverified report by a vehicle owner.
at 10 milesLAS Vegas, NV
ENGINE AND ENGINE COOLING
MY VEHICLE HAS AN ELECTRONIC THROTTLE CONTROL WHICH IS EXTREMELY SENSITIVE AND FROM A STANDING START, DOES NOT RESPOND TO SMALL INCREMENTAL INPUT ON THE ACCELARATOR PEDAL. INSTEAD, ONCE THE PEDAL IS DEPRESSED ENOUGH, THE THROTTLE RESPONDS AND THE VEHICLE LUNGES FORWARD. THIS TYPE OF THROTTLE RESPONSE IS DANGEROUS, IN THAT IN A PARKING LOT, OR WHEN PARALLEL PARKING, OR WHEN IN STOP-AND-GO TRAFFIC DURING RUSH HOUR, IT'S VIRTUALLY IMPOSSIBLE TO GET THE VEHICLE TO MOVE FORWARD SLOWLY (UNDER 10 MPH). SOONER OR LATER, THE ACTION OF THE THROTTLE WILL CAUSE A DRIVER TO EITHER HIT ANOTHER VEHICLE OR PERHAPS A PEDESTRIAN. I HAVE CONTACTED VW OF AMERICA AND FILED A COMPLAINT WITH THEM AS WELL. THEY DID NOT INDICATE IF THEY ARE WORKING ON RESOLVING THIS PROBLEM OR NOT. MY SELLING DEALER WAS AWARE OF SIMILAR COMPLAINTS FROM TOUREG OWNERS, BUT ALSO HAS NOT RECEIVED A SERVICE BULLETIN OR RECALL FROM VW AS TO HOW TO CORRECT THE PROBLEM. I WOULD ASSUME, SINCE IT'S AN ELECTRONIC THROTTLE, THAT THE PROGRAM EMBEDDED WITHIN SOME COMPUTER CHIP WITHIN THE ECU WILL NEED TO BE REPLACED WITH ONE HAVING A MODIFIED PROGRAM TO BETTER CONTROL THE THROTTLE RESPONSE CURVE.
NHTSA complaint #10060179 — an unverified report by a vehicle owner.
Powell, OH
ENGINE AND ENGINE COOLING:ENGINE
2004 VW TOUAREG V8. THESE VEHICLES EXHIBITS FREQUENT BUT INCONSISTENT DELAY IN THROTTLE RESPONSE. THIS ISSUE ARISES MOST OFTEN IN HEAVY TRAFFIC WHEN THE DRIVER COMES TO A ROLLING STOP. WHEN SHIFTING INPUTS FROM THE BRAKE TO THE THROTTLE THE VEHICLE WILL FREQUENTLY EXHIBIT A 1-2 SECOND DELAY BEFORE THERE IS ANY RESPONSE FROM THE ENGINE. THIS HAS TWO DANGEROUS CONSEQUENCES. FIRST, THE DRIVER MAY INCREASE THE THROTTLE PRESSURE WAITING FOR A RESPONSE, THEN GETTING MORE THEN EXPECTED ACCELERATION WHEN THE ENGINE FINALLY RESPONDS. SECOND, THE DRIVER COULD BE LEFT SITTING IN AN ONCOMING LANE WAITING FOR THE ENGINE TO RESPOND AND TAKE THE VEHICLE SAFELY ACROSS THE INTERSECTION. I HAVE REPORTED THIS TO TWO DIFFERENT VW DEALERS, ONE OF WHICH TURNED THE COMPLAINT TO VW. THERE HAS BEEN NO ACTION TAKEN, OR FURTHER RESPONSE FROM VW.
NHTSA complaint #10054962 — an unverified report by a vehicle owner.