33 of the 373 complaints about the 2004 Volkswagen Touareg are about the fuel system — 9% of everything reported for this model year. Half of the failures with a mileage on record happened before 93,845 miles.
33
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
FUEL/PROPULSION SYSTEM
I have contacted Volkswagen about my recall over a month ago the man claimed he ordered the parts and would be in contact but has never contacted me ever since and since then my vehicle has completely stopped working and the gas smell is at a very dangerous level
NHTSA complaint #11698472 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The flange for the fuel does not leak from that i can see couse if it was leaking it would be on the ground.
NHTSA complaint #11685014 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2004 Volkswagen Touareg. The vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 17V583000 (Fuel System, Gasoline) however, the fuel pump failed after the recall repair was performed. The vehicle was taken to the dealer and diagnosed with fuel pump failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,000.
NHTSA complaint #11469157 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
SUV IS NOT GETTING GAS TO ENGINE
NHTSA complaint #11344166 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THERE IS A STRONG SMELL OF GASOLINE OUTSIDE OF THE CAR AFTER THE CAR HAS BEEN DRIVEN (OR WHILE IT'S DRIVING, BUT IT'S NOT OFTEN I'M OUTSIDE OF THE CAR WHILE IT'S RUNNING). THIS IS DUE TO THE PLASTIC HOUSING ON THE FUEL PUMP THAT HAS DEVELOPED A CRACK, AND IS LEAKING GASOLINE. THIS IS SIMILAR TO ANOTHER RECALL, 17V583000, WHICH IS FOR THE FUEL FILTER FLANGE, BUT VW IS SAYING THEY WILL NOT COVER IT UNDER THAT BECAUSE THIS IS THE HOUSING, NOT THE FLANGE. BUT IT'S THE SAME RESULT...
NHTSA complaint #11286924 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE HIGHWAY @ 70MPR WHEN ALL OF A SUDDEN WITHOUT WARNING THE CAR STARTS ACTING SLUGGISH FOR A MIN THEN BACK TO NORMAL, AND RANDOMLY FOR THE NEXT HOUR OR SO DOES(I HAD A WAYS TO GO) THIS A FEW MORE TIMES. I GOT TO MY DESTINATION AND LET HER REST FOR THE NIGHT. THE NEXT MORNING IT WAS DOING FINE EXCEPT NOW THE EMISSION CONTROL LIGHT CAME ON AND STAYED ON. BY THIS TIME IT WAS TIME FOR THE 100,000 MILE MAINTENANCE TO BE DONE AND IT DID GREAT UNTIL ABOUT 6 MONTHS LATER I WAS DRIVING @ 35MPR WHEN IT STARTED LOOSING POWER, THO I ONLY LOST A LITTLE BIT OF POWER STEERING WAS FORCED TO COME TO A STOP, WHICH JUST HAPPEN TO BE A ONE WAY BRIDGE, BABY IN THE CAR AND HAD TO PUSH MYSELF THE REST OF THE WAY ACROSS IT. ONCE OFF THE BRIDGE I TURNED THE CAR OFF (IT STAYED ON TIL I DID THIS) LET IT REST A MINUTE AND IT STARTED UP FINE AND LET ME GO A FEW BLOCKS STILL SLUGGISH AND THEN LOST POWER AGAIN. I REPEATED THIS PROCESS FOR ABOUT 5 MILES OR SO WHEN I WAS FORCED TO PARK IT CUZ I DIDN'T WANT TO RISK CROSSING THE HIGHWAY AGAIN. HAD IT TOWED TO DEALERSHIP WHERE THEY DID THE FLANGE RECALL, THAT DIDNT' FIX THE PROBLEM SO HAD TO REPLACE BOTH FUEL PUMPS AND THAT WAS ROUGHLY @ 103,000. 8 MONTHS LATER IT HAPPENS AGAIN THIS TIME AROUND 107,000. DEALERSHIP TOOK 4 HOURS TO DIAGNOSE ONLY TO TELL ME I NEED THE FUEL TANK REPLACED BECAUSE SOMEHOW ALL THE WIRES, CONNECTORS, AND CAPS THAT HAVE TO DO WITH THE FUEL LINES/TANK/PUMPS ARE EITHER MISSING, CRACKED, OR DAMAGED SO I NEED A WIRING HARNESS AS WELL. THEY ARE QUOTING A ME $5000 FIX!!!
NHTSA complaint #11229973 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL FLANK WAS SEALED BY THE DEALERSHIP. HOWEVER, THERE IS FUEL LEAKING.
NHTSA complaint #11230095 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE TOUAREG MADE SOME RATTLING NOISE WHILE I WAS DRIVING AT 35 MPH. AS SOON I STOPPED AND MADE IT MY DESTINATION AND TURNED OFF THE CAR THE CAR WOULDN'T START UP. I TOOK IT TO THE DEALERSHIP AND THE DEALERSHIP COULDN'T FIGURE OUT WHY THE CAR WOULDN'T START. FINALLY, AFTER A WELL OVER A WEEK, THEY DETERMINED THAT I NEEDED TO REPLACE ALL SIX FUEL INJECTORS. THE FUEL INJECTORS GOT REPLACED NOW THE CAR TURNS ON BUT AS SOON AS YOU STEP ON THE GAS THE CAR DIES.
NHTSA complaint #11114294 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I RECEIVED A LETTER FROM VOLKSWAGEN OF AMERICA, IN MARCH OF 2018, STATING THAT THERE IS A SAFETY RECALL 20AI-FUEL PUMP FLANGE FOR MY MAKE AND MODEL OF VEHICLE. I HAD ALREADY HAD THAT REPAIR DONE, DUE TO A SEVERE LEAK IN MY FUEL PUMP (GAS WAS POURING OUT OF THE BOTTOM OF THE VEHICLE AS AS FAST AS I WAS PUMPING THE GAS IN ON ONE OCCASION). I HAD TO HAVE MY VEHICLE TOWED TO A REPAIR FACILITY AND COULDN'T DRIVE IT UNTIL IT WAS REPAIRED. THEN, 3 YEARS LATER, I RECIEVED A RECALL ANNOUNCEMENT FROM VOLKSWAGEN FOR THE EXACT REPAIR THAT I HAD DONE FOR THE FAULTY FUEL PUMP FLANGE. I COMPLETED THE REIMBURSEMENT FORM AND SUBMITTED IT TO VOLKSWAGEN. MY REIMBURSEMENT WAS REJECTED BECAUSE MY REPAIR WAS MADE PRIOR TO THE RECALL BEING ISSUED. I WAS TOLD BY VOLKSWAGEN REPRESENTATIVES THAT THE NHTSA LIMITS RECALL REPAIRS AND REIMBURSEMENTS, AND IT'S THE RESPONSIBILITY OF THE NHTSA BECAUSE THEY SET THE TIMELINE.
NHTSA complaint #11099448 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING APPROXIMATELY 40 MPH, AN ODOR OF FUMES WAS DETECTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COACHELLA VALLEY VOLKSWAGEN (79050 VARNER RD, INDIO, CA 92203, 760-200-4000) WHERE THE TECHNICIAN FOUND A FUEL LEAK AND REPLACED THE FILTER FLANGES. THE FAILURE RECURRED FOUR YEARS LATER. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF PALM SPRINGS (67909 E PALM CANYON DR., CATHEDRAL CITY, CA 92234, 855-996-5429) WHERE THE FILTER FLANGES WERE REPLACED AGAIN DUE TO A FUEL LEAK. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V583000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE MANUFACTURER, REPORTED THE FAILURES, AND DEMANDED REIMBURSEMENT. THE CONTACT STATED THAT THE MANUFACTURER DENIED THE REIMBURSEMENT, STATING THE REPAIRS WERE PERFORMED PRIOR TO THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA complaint #11091195 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING VARIOUS SPEEDS, A STRONG FUEL ODOR EMITTED THROUGH THE VENTS OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V583000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11072332 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THERE WAS A RECALL ISSUED ON MY VEHICLE BACK ON SEPTEMBER 20TH 2017, I CALLED THE DEALERSHIP ON OCTOBER 23RD 2017 TO FIND OUT A RESOLUTION TO THIS PROBLEM, THEY ADVISED THERE WAS NOT A REMEDY YET BUT WOULD CONTACT ME WHEN THERE WAS. IT HAS NOT BEEN ALMOST 6 MONTHS SINCE THE RECALL WAS ISSUED WITH NO CONTACT FROM DEALER OR RESOLUTION. THIS VEHICLE IS USED BY MY WIFE TO TRANSPORT MY CHILDREN AND IT IS UNSAFE, AS WE HAVE STARTED TO SMELL GASOLINE IN AND AROUND THE VEHICLE, I HAVE NO NOTICED ANY MAJOR LEAKS YET BUT I DO NOT WANT HER DRIVING THE VEHICLE UNTIL IT IS FIXED AND IT SHOULD NOT TAKE 6 MONTHS TO DO SO
NHTSA complaint #11065404 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
SMELT FUEL COMING FROM REAR BENCH SEAT - - OPENED COVERS TO SEE CRACKS IN BOTH FUEL FILTER CARTRIDGES. HAD THE FUEL FILTERS AND CARTRIDGES ON BOTH SIDES REPLACED AND CHECKED BY VW DEALERSHIP IN FAIRFIELD, CA.
NHTSA complaint #11064309 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
ONE MORNING IN JUNE 2017 MY HUSBAND STOPPED FOR GAS. AFTER GETTING GAS HE STARTED TO TURN OUT OF THE GAS STATION WHEN OUR CAR (2004 VOLKSWAGEN TOUAREG) STOPPED MOVING AND SHUT DOWN. MY HUSBAND TRIED SEVERAL TIMES TO START AND MOVE THE CAR, BUT TO NO AVAIL.THE CAR HAD TO BE TOWED (AT OUR EXPENSE) TO OUR LOCAL GAS STATION.THE GAS STATION PERFORMED $1,164.16 WORTH OF WORK. THEY DID AN EXCELLENT JOB OF LOCATING THE PROBLEM AND FIXING IT FOR A REASONABLE PRICE. IN NOVEMBER 2017 WE RECEIVED A SAFETY RECALL NOTICE FROM VOLKSWAGEN. THE RECALL IS 'SAFETY RECALL 20AI - FUEL FILTER FLANGE.' HOWEVER, THE RECALL NOTICE STATED THAT VW DOES NOT HAVE A FIX YET FOR THE ISSUE.THIS APPEARS TO BE THE ISSUE THAT HAPPENED TO OUR CAR. WE CHATTED ONLINE WITH A VW AGENT, EXPLAINED EVERYTHING AND SHE SAID THAT THERE WAS NOTHING THEY COULD DO AT THIS POINT. THE VW AGENT PROVIDED ME WITH A CASE #(171803619), BUT SAID THAT THERE WAS NO FIX AND, THAT UNTIL VW CAME UP WITH A FIX, THERE WOULD BE NO WAY THAT WE COULD RECOUP OUR MONEY SPENT. WE DIDN'T UNDERSTAND HOW THEY DO NOT HAVE A FIX, SINCE IT HAPPENED TO OUR CAR AND IT'S FIXED AND RUNNING FINE TODAY. WE'D LIKE TO RECOUP OUR MONEY SPENT OUT OF POCKET FOR WHAT SEEMS TO BE A SAFETY RECALL WHICH NO ONE IS DOING ANYTHING ABOUT.
NHTSA complaint #11061975 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
DRIVE IT SHORT DISTANCE AND IT WON'T START AGAIN FOR HOURS! HAVE TAKEN IT TO VW TO PUT ON BRAKES AND ASKED THEM TO CHECK IT OUT, FOUND NOTHING! THEY HAVE KNOWN ABOUT THIS RECALL SINCE APRIL 2017 SHOWS AIR BAG LIGHT ON ALL THE TIME !
NHTSA complaint #11056565 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THIS IS A COMPLAINT REGARDING THE WAY THAT VOLKSWAGEN IS HANDLING THE SAFETY RECALL 20Z4 (FUEL PUMP FLANGE). MY CAR SMELLED LIKE GASOLINE AND I HAD RECEIVED THE SAFETY RECALL LETTER IN THE MAIL, SO TOOK MY CAR INTO VOLKSWAGEN IMMEDIATELY AS DIRECTED. THEY TOLD ME THAT THEY DO NOT YET HAVE THE REPLACEMENT PART, BUT THAT THEY COULD "PATCH" THE PROBLEM BY REPLACING THE FLANGE WITH A NEW FLANGE. HOWEVER, I WOULD HAVE TO PAY FOR THE FLANGE REPLACEMENT ($590), AND THEN ONCE THE RECALL IS "VALIDATED" AND THE REPLACEMENT PART COMES IN, THEY WOULD REPAIR THE CAR AND THEN I COULD SEND IN MY RECEIPT FOR VW TO RE-REIMBURSE ME. THEY SAID THAT IF I DID NOT PAY FOR THE TEMPORARY REPAIR THAT I WOULD BE DRIVING MY CAR AT MY OWN RISK. I DO NOT HAVE AN EXTRA $590 LYING AROUND TO PAY FOR THIS REPAIR, EVEN IF AT SOME POINT IN THE FUTURE I MIGHT BE REIMBURSED.
NHTSA complaint #11054159 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
2004 VOLKSWAGEN TOUAREG. CONSUMER WRITES IN REGARDS TO FUEL FILTER FLANGE SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURED FOR THE REPAIRS COVERED IN THE RECALL. UPDATED 12/8/2017
NHTSA complaint #11053270 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I RECEIVED A SAFETY RECALL 20AI REGARDING MY VOLKSWAGEN TOUAREG, IT IS A SERIOUS SAFETY RECALL AS IT INVOLVES THE FUEL POSSIBLE LEAKAGE; HOWEVER, THE RECALL REPAIR IS NOT YET AVAILABLE, AND I AM SUPPOSED WATCH OUT FOR FUEL LEAK/SMELL !!! I AM NOW NOT ENJOYING DRIVING MY CAR AND FEELING IT IS SAFE ANYMORE FOR KIDS. I AM REQUESTING THAT THIS SAFETY RECALL BE FIXED RIGHT NOW. I DON'T KNOW HOW, BUT PROBABLY THE CAR MAKER KNOWS, AS HE KNEW HOW TO MANUFACTURE, SELL AND MAKE PROFIT OUT OF THESE CARS.
NHTSA complaint #11052407 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT CALLED A LOCAL DEALER (PLATINUM VOLKSWAGEN, 45 NELSON AVE, HICKSVILLE, NY 11801) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 220,638. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11048857 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I SMELL GAS INSIDE THE CAR AND YESTERDAY I GOT MAIL FROM VOLKSWAGEN ABOUT A RECALL BECAUSE OF A CRACKED FUEL PUMP FLANGE.
NHTSA complaint #11047699 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TAKATA RECALL VEHICLE STARTS LEAKING A LOT OF GAS WHEN I GAS ATTEMPTED TO DRIVE BACK HOME AFTER WORK I HAD TO CALL A TOWN TRUCK BECAUSE I WAS SCARED IT COULD IT EXPLODE WHILE DRIVING VW SHOULD PUT MORE ATTENTION THIS MISTAKES COULD END UP IN FATALITY. FOR EXAMPLE I USE TO SIT MY 5 YEARS OLD CHILD ON TOP OF THIS FUEL PUMP RIGHT BEHIND THE DRIVER SIDE WHAT IF IT XPLODE ?? WHO'S GOING TO TAKE THAT
NHTSA complaint #11039457 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHEN THE VEHICLE WAS FUELED UP, A STRONG ODOR OF FUEL EMITTED INTO THE VENTS. THE CONTACT NOTICED A PUDDLE OF FUEL UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V583000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,171.
NHTSA complaint #11032774 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
SOME WEEKS AGO, THE TV NEWS REPORTED A RECALL FOR MY VEHICLE. I HAVE HAD NO OTHER NOTIFICATION. I HAVE LIVED HERE FOR 51 YEARS AND HAVEN'T CHANGED MY PHONE NUMBER. WHAT IS MOST DISTURBING IS THAT YOUR WEBSITE KNOWS NOTHING ABOUT THIS!!! BESIDES CASHING YOUR PAYCHECK, WHAT ELSE DO YOU DO TO JUSTIFY BREATHING???
NHTSA complaint #11032057 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL FLANGE IS DEFECTIVE ON THIS TRUCK BUT IS EXCLUDED BY VW FOR SOME STRANGE REASON CONSIDERING IT ONLY MENTION TOUAREGS STARTING AT 2007 &2010 THEY ALL HAVE THE SAME PART THAT'S DEFECTIVE THE DEALERSHIP REFUSES TO COVER MY VEHICLE AND THEY CONFIRMED THIS SERIOUS PROBLEM WHY IS THIS YEAR 2004 NOT COVERED
NHTSA complaint #11030630 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL FLANGE ON DRIVER SIDE IS CRACKING AND LEAKING FUEL UNDER PRESSURE. THERE IS A RECALL ON THE 2007 - 2010 MODELS. MINE IS SUFFERING THE SAME PROBLEM
NHTSA complaint #10978801 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
IN PREVIOUS WEEKS, SEVERAL INTERMITTENT MIL LIGHTS FOR LOOSE GAS CAP CAME ON AND OFF. CHECKED CODES, FOUND "LARGE EVAP LEAK" IN THE MEMORY WHICH CONFIRMED THE GAS CAP SUSPICION. I FOUND SEVERAL SMALL CRACKS IN THE SEAL AND WAS PLANNING ON REPLACING THE CAP. FAINT GASOLINE ODOR COULD BE DETECTED AFTER SHUTDOWN AND WHILE STORED IN GARAGE OVERNIGHT. TODAY, IMMEDIATELY FOLLOWING A FILL-UP TO THE AUTO SHUTOFF LEVEL, A LARGE AMOUNT OF GASOLINE BEGAN DRIPPING FROM THE MID-LEFT UNDERSIDE OF THE CAR IN VERY CLOSE PROXIMITY TO HOT EXHAUST PARTS. (IGNITION OFF BUT STILL VERY HOT). I ESTIMATE AT LEAST 2-3 CUPS OF FUEL WAS SPILLED. NO MIL LIGHT AT THE TIME. I INSPECTED THE LEFT FUEL PUMP AREA AND FOUND A SEVERE FUEL LEAK (SOURCE NOT DETERMINED) ON THE EXPOSED TOP OF THE PUMP, SUBMERGING AN ELECTRICAL CONNECTOR IN FUEL. WHAT IS MOST CONCERNING IS THE RATHER BENIGN "GASCAP" WARNING AND THEN THE MAJOR FUEL LEAK. THE MANUAL STATES IF THE MIL FLASHES AT ANY TIME, TO IMMEDIATELY TAKE THE CAR IN FOR SERVICE. AT NO TIME DID THE MIL FLASH. IN FACT, IT WENT OUT BY ITSELF AT LEAST 3 TIMES AND WAS NOT ON AT THE TIME OF THE INCIDENT.
NHTSA complaint #10464651 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
CONSTANT REPAIR OF 2004 VW TOUAREG: THIS VEHICLE HAS BEEN CERTIFIED IN ALL STATES OF THE UNION AS BEING A CERTIFIED LEMON. WHEN I PURCHASED THE VEHICLE I HAD NO IDEA OF THIS. I HAVE HAD TO REPLACE A FAN SENSOR WHICH IS A CERTIFIED VW DEFECT, BUT I HAD TO PAY FOR THE COST, REPAIR AND LABOR IN THE AMOUNT OF $550 AND FURTHER, THE VEHICLE LEFT ME STRANDED BECAUSE THE FAULTY SENSOR ALLOWED A FAN TO KEEP BLOWING THEREBY DRAINING MY BATTERY COMPLETELY. REAR WINDSHIELD WIPER DISINTEGRATED DURING HEAVY RAIN AND COST 65 TO REPAIR ALTHOUGH THE PIECE LOOKS LIKE SOMETHING A CHILD PUT TOGETHER. FRONT WINDSHIELD WIPER FLEW OFF OF CAR WHILE RAINING, CAUSING ME TO PULL OVER AND BE STRANDED ONCE AGAIN. I GOT STRANDED AGAIN BECAUSE THE VW ENGINE COILS BURNT OUT WITHOUT NOTICE LEAVING ME STRANDED IN BLIZZARD CONDITIONS IN CHICAGO. I HAD TO GET A NEW BATTERY BUT WAS CHARGED $250 FOR THE BATTERY AND INSTALLATION BECAUSE VW CHOSE TO PUT THE BATTERY UNDER THE FRONT DRIVER'S SEAT. NOT THREE WEEKS HAVE PASSED AND I HAVEN'T EVEN DRIVEN THE VEHICLE BUT BOTH FUEL PUMPS AND THE FLANGE MODULE HAVE GONE OUT. I HAD TO PAY $1500 FOR LABOR, PARTS, SHOP AND REPAIRS. VEHICLE HAS 91,000 AND BRAKES AND ROTORS HAVE GONE OUT AGAIN FOR THE 3RD TIME. RIGHT DOOR OPENS WHEN DRIVING ALTHOUGH THE VEHICLE IS LOCKED, WHICH IS ANOTHER CERTIFIED DEFECT. VEHICLE LUNGES FORWARD FROM A STOPPED POSITION AND THEN HESITATES WHEN TRYING TO SPEED UP ON THE HIGHWAY.
NHTSA complaint #10383882 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
I WAS PARKING THE VEHICLE IN A TIGHT PARKING LOT AND MANEUVERING AROUND A TREE IN ORDER TO PULL FURTHER UP INTO THE SPACE. AS I GENTLY PUSHED DOWN ON THE ACCELERATOR TO INCH INTO THE SPOT, THE CAR LURCHED FORWARD AT A VERY HIGH RATE OF SPEED CRASHING INTO A WOODEN GARBAGE BOX. I JAMMED ON THE BRAKES BEFORE GOING THROUGH THE FENCE. I WAS INCREDIBLY LUCKY THAT I WAS NO LONGER AIMING AT THE TREE. IT WAS AS THOUGH THE CAR SUDDENLY WANTED TO PEAL OUT IN A MANNER THAT WAS TOTALLY OUT OF SYNC WITH THE AMOUNT OF PRESSURE ON THE GAS PEDAL. IT JUST STARTED SPEEDING TOWARD THE FENCE/BOX. LOOKING BACK ON IT, I BELIEVE THAT THIS HAPPENED A COUPLE OF DAYS BEFORE AS I STARTED TO ACCELERATE AFTER STOPPING AT A STOP SIGN. THOUGH THE REACTION OF THE CAR WAS SIMILAR, IT WAS NOT NEARLY SO PRONOUNCED. IT FELT AS THOUGH THE CAR WAS TRIPPING OVER ITSELF. I HAD THE INSURANCE TOW THE CAR TO THE MECHANIC BUT SO FAR HE HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. I SPOKE WITH BOTH THE LOCAL VW SERVICEMAN AND VW NORTH AMERICA BUT THEY DENIED EVER HEARING ABOUT SUCH A PROBLEM. I HAVE HAD THIS CAR FOR OVER 6 YEARS AND HAVE NEVER HAD THIS HAPPEN BEFORE THE OTHER DAY.
NHTSA complaint #10288702 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
2004 VW TOUAREG WITH TIRE FAILURE AND KEY PROGRAMMING. CONSUMER STATES HE HAD TO REPLACE THE TIRES DUE TO A PUNCTURE IN ONE OF THE SIDEWALL TIRES. THE SECOND KEY RECEIVED NEEDED TO BE PROGRAMMED AND DEALER CHARGED HIM FOR PROGRAMMING. *KB THE CONSUMER STATED HE GETS LOW GAS MILEAGE. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER, THE TIRE MONITORING SYSTEM WOULD COME ON AND GO OFF REPEATEDLY. THE DRIVE SHAFT WAS REPLACED DUE TO A VIBRATION WHEN MAKING TURNS. THE FRONT BRAKES NEEDED TO BE REPLACED.
NHTSA complaint #10210527 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I BOUGHT A 2004 VOLKSWAGEN TOUAREG NEW AND TREATED IT LIKE A BABY. DEALER SERVICE, NEVER OFF-ROAD. AT 80,000 MILES (I COMMUTE 200 MILES PER DAY ON THE FREEWAY) THE ENGINE BLEW. DEALER SAID THAT AFTER THE VEHICLE HAD BEEN PARKED AND TURNED OFF THE FUEL INJECTOR PARTIALLY FILLED A CYLINDER WITH LIQUID GASOLINE. LATER WHEN THE VEHICLE WAS STARTED THE PISTON SLAMMED INTO THE LIQUID AND BLEW THE ENGINE. PARTS ALONE TO REPAIR ARE $15,000. SINCE THE COST OF REPAIRS EXCEEDS THE VALUE OF THE VEHICLE I WON'T BE REPAIRING IT -- IT IS A TOTAL LOSS.
NHTSA complaint #10179235 — an unverified report by a vehicle owner.