FaultScore

FaultScore report

1991 Volvo 740 problems

Owners have filed 24 complaints about the 1991 Volvo 740 with NHTSA between 1995 and 2016. The largest single group is the airbags.

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

24

Complaints

8

Crashes reported

1

Fires reported

7

Injuries reported

How 1991 compares with every other Volvo 740

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1991 Volvo 740

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 11 45.8%

5 crashes, 0 fires · median 176,932 mi

Seat Belts 2 8.3%

Median failure at 130,000 miles

Acceleration & Cruise Control 2 8.3%

2 crashes, 0 fires · median 140,000 mi

Steering 2 8.3%
Electrical System 2 8.3%

0 crashes, 1 fires

Engine & Cooling 2 8.3%
Fuel & Propulsion 1 4.2%
Brakes 1 4.2%

1 crashes, 0 fires

Transmission & Drivetrain 1 4.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 1995 peak 5 Mar 2016

NHTSA investigations into the 1991 Volvo 740

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA94015 Opened 20 Apr 1994 Closed 12 Oct 1994 AIR BAGS

INADVERT. AIR BAG DEPLOYS

PE93095 Opened 23 Nov 1993 Closed 20 Apr 1994 AIR BAGS

INADVER.AIR BAG DEPLOYMENT

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 248,865 miles Derby, VT 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 1990 VOLVO 740GL (NA). WHILE DRIVING 30 MPH, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES TO BOTH ARMS, THE LEFT SHOULDER, AND BACK THAT REQUIRED MEDICAL ATTENTION. THE CABIN OF THE VEHICLE WAS FILLED WITH AIR BAG DEBRIS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 248,865. UPDATED 05/03/16*LJ

NHTSA complaint #10849810 — an unverified report by a vehicle owner.

at 140,000 miles North Port, NY Crash 1 injured

VEHICLE SPEED CONTROL

DT: THE OWNER TRIED TO PARK CAR AND WAS SLOWY GOING INTO THE PARKING SPACE. ALL OF SUDDEN THE CAR ACCERELATED AND IT CRASHED INTO A WALL OF A BUILDING. THEN, CAR SMOKED. OWNER SUSTAINED INJURIES . BEFORE THE CAR TOOK OFF THE OWNER WAS GOING 1-2 MPH. THE AIR BAG DEPLOYED AND INJURED THE OWNER'S ARM.

NHTSA complaint #10124303 — an unverified report by a vehicle owner.

at 105,000 miles Malvern, AR 1 injured

AIR BAGS:SIDE/WINDOW

WHILE DRIVING 40 MPH DRIVER'S SIDE AIRBAG DEPLOYED INADVERTENTLY. DRIVER SUSTAINED INJURIES ARM, CHEST, AND FACE INJURIES.

NHTSA complaint #10117442 — an unverified report by a vehicle owner.

Orlando, FL Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING THE VEHICLE HAD STOP ON A TRAFIC LIGHT AND THEN BEARLY REALESED THE BRAKE PAD AND INPACTED THE FRONT VEHICLE THAT LET THE AIR BAGS DEPLOY. MANUFACTOR WAS CONTACTED AND STATED THAT THE RETRAINT SYSTEM PERFORM PROPERLY AND THERE WAS EVIDENCE OF PRIOR ACCIDENT THAT IT WAS DONE SIX YEARS BEFORE WHERE THE ACCIDENT WAS MAJOR AND AIR BAGS DID NOT DEPLOY. TS

NHTSA complaint #8021952 — an unverified report by a vehicle owner.

Hauppauge, NY Crash 1 injured

AIR BAGS:FRONTAL

FALSE DEPLOYMENT OF AIR BAG CAUSED INJURY TO CONSUMER. (ATTORNEY FOR CONSUMER). MJS

NHTSA complaint #549042 — an unverified report by a vehicle owner.

Columbus, OH Crash

AIR BAGS:FRONTAL

VEHICLE WA SIN AN ACCIDENT. UPON IMPACT, AIRBAGS DEPLOYED, BUT DIDN'T INFLATE.

NHTSA complaint #844344 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 248,865 miles Derby, VT 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 1990 VOLVO 740GL (NA). WHILE DRIVING 30 MPH, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES TO BOTH ARMS, THE LEFT SHOULDER, AND BACK THAT REQUIRED MEDICAL ATTENTION. THE CABIN OF THE VEHICLE WAS FILLED WITH AIR BAG DEBRIS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 248,865. UPDATED 05/03/16*LJ

NHTSA complaint #10849810 — an unverified report by a vehicle owner.

at 140,000 miles North Port, NY Crash 1 injured

VEHICLE SPEED CONTROL

DT: THE OWNER TRIED TO PARK CAR AND WAS SLOWY GOING INTO THE PARKING SPACE. ALL OF SUDDEN THE CAR ACCERELATED AND IT CRASHED INTO A WALL OF A BUILDING. THEN, CAR SMOKED. OWNER SUSTAINED INJURIES . BEFORE THE CAR TOOK OFF THE OWNER WAS GOING 1-2 MPH. THE AIR BAG DEPLOYED AND INJURED THE OWNER'S ARM.

NHTSA complaint #10124303 — an unverified report by a vehicle owner.

at 105,000 miles Malvern, AR 1 injured

AIR BAGS:SIDE/WINDOW

WHILE DRIVING 40 MPH DRIVER'S SIDE AIRBAG DEPLOYED INADVERTENTLY. DRIVER SUSTAINED INJURIES ARM, CHEST, AND FACE INJURIES.

NHTSA complaint #10117442 — an unverified report by a vehicle owner.

SUN City, AZ

ELECTRICAL SYSTEM:IGNITION

WHILE DRIVING 45 MPH VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, AND AFTER 60 SECONDS THE VEHICLE STARTED UP AGAIN. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM.

NHTSA complaint #10063317 — an unverified report by a vehicle owner.

at 130,000 miles Athens, GA

SEAT BELTS:FRONT:ANCHORAGE

THE DRIVER AND PASSENGER SEAT BELTS BROKE FROM THE ANCHORING AT THE BOTTOM DUE TO DETERIORATION OF THE PLASTIC RELEASE BUTTON. *AK *CB *NLM

NHTSA complaint #10022238 — an unverified report by a vehicle owner.

Orlando, FL Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING THE VEHICLE HAD STOP ON A TRAFIC LIGHT AND THEN BEARLY REALESED THE BRAKE PAD AND INPACTED THE FRONT VEHICLE THAT LET THE AIR BAGS DEPLOY. MANUFACTOR WAS CONTACTED AND STATED THAT THE RETRAINT SYSTEM PERFORM PROPERLY AND THERE WAS EVIDENCE OF PRIOR ACCIDENT THAT IT WAS DONE SIX YEARS BEFORE WHERE THE ACCIDENT WAS MAJOR AND AIR BAGS DID NOT DEPLOY. TS

NHTSA complaint #8021952 — an unverified report by a vehicle owner.

SAN Antonio, TX

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

IN MAY 2000, I HAD A PROBLEM WITH MY CAR EITHER NOT STARTING, AND IF IT DID START IT WOULD STALL AT ANY TIME. THIS SEEMS SIMULAR TO THE INCIDENT WITH THE RECENT COURT ORDERED RECALL OF THE FORD VEHICLE WITH THE FAULTY IGNITION UNIT WHICH CAUSES THE CARS TO STALL AT ANY TIME. IN MY SITUATION, I WAS TOLD THAT THE PART THAT WAS ACTUALLY CAUSING THE PROBLEM COULD NOT BE ISOLATED DOWN TO A SINGLE ITEM. THE PROBLEM THAT I WAS HAVING WAS NEVER DUPLICATED BY THE VOLVO DEALER THAT LOOKED AT IT. THEY KNEW FROM EXPERIENCE THAT THE PROBLEM WAS ONE OF THREE COMPONENTS, THE FUEL PUMP RELAY - P/N 3523608, INJECTOR RELAY - P/N 1323592-1, AND THE ENGINE SPEED SENSOR - P/N 2719949. CHANGING THESE PARTS WAS A NORMAL PROCEDURE FOR THIS SITUATION, I WAS TOLD BY THE VOLVO SERVICE ADVISER. AT THE TIME HE ALSO TOLD ME THAT THEY GET 3 TO 4 OF THESE PROBLEMS IN A MONTH, AND HE DIDN'T SEEM CONCERNED FOR THE POTENTIAL DANGER WITH THE CAR CUTTING OFF WHILE DRIVING, OR THE FACT THAT HE WAS CHANGING TWO PARTS THAT DIDN'T NEED TO BE CHANGED. LATER I WROTE THE MANAGER OF THE VOLVO DEALERSHIP REQUESTING A REFUND FOR THE TWO GOOD PARTS THAT WERE CHANGED AND GOT A REPLY FROM THE SAME SERVICE ADVISER. AT THIS TIME THE NUMBER OF TIMES THEY GET THIS PROBLEM PER MONTH ACCORDING TO HIM DROPPED TO 1 INSTEAD OF THE3 TO 4 PER MONTH THAT HE HAD CLAIMED BEFORE. I POINTED OUT TO HIM THAT THE FACT THAT THE PART NEVER FAILS PERMENATELY IS CAUSE TO CONSIDER IT A DEFECTIVE PART. HE SAID THERE'S NOTHING IN THE BOOK THAT STATES THAT A PART HAS TO FAIL PERMENATELY. I RECOGNIZED THE POTENTIAL FOR DANGER THAT THIS SITUATION HAS FROM THE MOMENT I STARTED HAVING PROBLEMS, BUT DUE TO THE APATHY OF THE SERVICE ADVISER AND THE MANAGER AT THE VOLVO CENTER HERE I WAS HESITANT TO CONTACT NHTSA. SINCE THE JUDGE IN CALIFORNIA SEEMS TO THINK LIKE I DO, I'M NOW BRINGING THIS POTENTIAL PROBLEM TO YOUR ATTENTION. THIS IS THE BASICS OF MY COMPLAINT. PLEASE SEND ME ANY OTHER INFORMATION ON THIS SUBJECT THAT YOU MAY HAVE..

NHTSA complaint #734121 — an unverified report by a vehicle owner.

Fairfax, VA

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

I TOOK MY CAR IN WHEN THE RED LIGHT ON THE DASHBOARD FOR AIR BAG LIGHTS COMING ON. THE FAIRFAX VOVLO DEALER ESTIMATED MY REPAIRS TO BE $1400.00. I FIND THIS OUTRAGEOUS, THE PART ALONE WAS $1100. I WOULD LIKE TO KNOW IF ANYONE ELSE HAS HAD THIS PROBLEM AND OR IS THIS A ONE TIME CASE. I WILL ALSO SEND AN E-MAIL TO VOLVO.

NHTSA complaint #731074 — an unverified report by a vehicle owner.

Jacksonvil, FL

POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION FAILED. YH

NHTSA complaint #552489 — an unverified report by a vehicle owner.

Jacksonvil, FL

AIR BAGS

AIR BAG MALFUNCTONED. YH

NHTSA complaint #552489 — an unverified report by a vehicle owner.

Jacksonvil, FL

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

ENGINE FAILED. YH

NHTSA complaint #552489 — an unverified report by a vehicle owner.

Jacksonvil, FL

STEERING:HYDRAULIC POWER ASSIST:PUMP

STEERING PUMP WAS BROKEN. YH

NHTSA complaint #552489 — an unverified report by a vehicle owner.

Hauppauge, NY Crash 1 injured

AIR BAGS:FRONTAL

FALSE DEPLOYMENT OF AIR BAG CAUSED INJURY TO CONSUMER. (ATTORNEY FOR CONSUMER). MJS

NHTSA complaint #549042 — an unverified report by a vehicle owner.

Mission Viejo, CA

AIR BAGS

WHILE SITTING IDLE AT A STOP LIGHT THE SRS LIGHT CAME ON AND STAYED ON.CONSUMER CONTACTED AN INDEPENDENT VOLVE SERVICE CENTER, AND HAD IT DIAGNOSED WITH A FAILURE OF THE AIR BAG CRASH SENSOR.

NHTSA complaint #850553 — an unverified report by a vehicle owner.

Columbus, OH Crash

AIR BAGS:FRONTAL

VEHICLE WA SIN AN ACCIDENT. UPON IMPACT, AIRBAGS DEPLOYED, BUT DIDN'T INFLATE.

NHTSA complaint #844344 — an unverified report by a vehicle owner.

Chicago, IL Crash 1 injured

AIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A COLLISION AT 5 MPH . AFTER THE VEHICLE WAS AT A COMPLETE STOP AIRBAG DEPLOYED, CAUSING THE DRIVER TO SUSTAIN MINOR INJURIES. THE MANUFACTURER WILL BE NOTIFIED.

NHTSA complaint #837770 — an unverified report by a vehicle owner.

Evansville, IN

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

SRS LIGHT INDICATES NOT FUNCTIONAL. IN ADDITION, CENTER/REAR SEAT BELT PLASTIC COVER OVER MALE PORTION OF LATCH CONTINUALLY COMES OFF, CAUSING AN INSIDE PART TO FALL OUT.

NHTSA complaint #534786 — an unverified report by a vehicle owner.

Evansville, IN

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

SRS LIGHT INDICATES NOT FUNCTIONAL. IN ADDITION, CENTER/REAR SEAT BELT PLASTIC COVER OVER MALE PORTION OF LATCH CONTINUALLY COMES OFF, CAUSING AN INSIDE PART TO FALL OUT.

NHTSA complaint #534786 — an unverified report by a vehicle owner.

Staten Island, NY

ENGINE AND ENGINE COOLING:COOLING SYSTEM

WATER PUMP FAILED.

NHTSA complaint #510393 — an unverified report by a vehicle owner.

Falisbery, NC

AIR BAGS:FRONTAL

VEHICLE WAS STRUCK IN FRONT AND AIR BAG DEPLOYED HALF OF THE WAY AND THEN IT BURNT WITHOUT INFLATING ALL THE WAY.

NHTSA complaint #800899 — an unverified report by a vehicle owner.

Irvine, CA Crash 1 injured

AIR BAGS:FRONTAL

ASK FOR EXT. 148. HEAD ON ACCIDENT AND AIR BAG DID NOT DEPLOY. SEAT BELT WAS ACTIVE. *AK CONSUMER WAS INJURED IN ACCIDENT. *SLC

NHTSA complaint #985196 — an unverified report by a vehicle owner.

Tampa, FL Fire

ELECTRICAL SYSTEM:WIRING

CONSUMER WAS DRIVING CAR STARTED SMOKING PULL OVER CAR CAUGHT ON FIRE. TT

NHTSA complaint #963879 — an unverified report by a vehicle owner.

Norfolk, VA Crash

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

WHEN DRIVING COMING TO A STOP AND START BACK UP CAR ACCELERATED THERE IS NO BRAKE. TT

NHTSA complaint #958662 — an unverified report by a vehicle owner.

Norfolk, VA Crash

VEHICLE SPEED CONTROL

WHEN DRIVING COMING TO A STOP AND START BACK UP CAR ACCELERATED THERE IS NO BRAKE. TT

NHTSA complaint #958662 — an unverified report by a vehicle owner.