Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2004 Volvo 780
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Windows, Mirrors & Wipers
220.0%
Median failure at 29,000 miles
Equipment & Accessories
110.0%
Seats
110.0%
Lights
110.0%
Suspension
110.0%
Body & Structure
110.0%
Steering
110.0%
1 crashes, 0 fires · median 81,707 mi
Transmission & Drivetrain
110.0%
Engine & Cooling
110.0%
Median failure at 15,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
133.3%
25,000 – 49,999 miles
133.3%
75,000 – 99,999 miles
133.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2004peak 6Feb 2017
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 81,707 milesMobile, ALCrash
STEERING
TL* THE CONTACT OWNED A 2004 VOLVO 780. WHILE DRIVING APPROXIMATELY 68 MPH AND ATTEMPTING TO PASS A VEHICLE, THE STEERING WHEEL DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE KEPT DRIVING FORWARD UNTIL IT COLLIDED WITH A MEDIAN AND FINALLY STOPPED. THE ENTIRE DRIVER SIDE OF THE VEHICLE WAS DAMAGED, INCLUDING THE DRIVER SIDE HEADLIGHT AND THE BOTTOM OF THE VEHICLE. THERE WERE NO INJURIES REPORTED. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND YARD. THE VEHICLE WAS NOT EVALUATED BY THE INSURANCE COMPANY OR MANUFACTURER. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 81,707.
NHTSA complaint #10950268 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 81,707 milesMobile, ALCrash
STEERING
TL* THE CONTACT OWNED A 2004 VOLVO 780. WHILE DRIVING APPROXIMATELY 68 MPH AND ATTEMPTING TO PASS A VEHICLE, THE STEERING WHEEL DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE KEPT DRIVING FORWARD UNTIL IT COLLIDED WITH A MEDIAN AND FINALLY STOPPED. THE ENTIRE DRIVER SIDE OF THE VEHICLE WAS DAMAGED, INCLUDING THE DRIVER SIDE HEADLIGHT AND THE BOTTOM OF THE VEHICLE. THERE WERE NO INJURIES REPORTED. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND YARD. THE VEHICLE WAS NOT EVALUATED BY THE INSURANCE COMPANY OR MANUFACTURER. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 81,707.
NHTSA complaint #10950268 — an unverified report by a vehicle owner.
Atoka, TN
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
DT: THE CONSUMER HAS A 2004 VOLVO 670 TRACTOR. WAS HAVING A PROBLEM WITH THE AIR ROD THAT HELD UP AIR BAGS FOR THE AIR BAG SYSTEM, SUSPENSION, THE ROD SLIPPED AND FELL, CAUSING THE AIRBAGS DROP. WHEN THE AIRBAGS DROPPED WITH A TRAILER ON THE TRUCK IT CAUSED ALL THE WEIGHT OF THE TRAILER TO BE CONCENTRATED ON THE REAR OF THE TRUCK DUE TO THE AIRBAGS DROPPING AND LETTING THE REAR OF TRUCK LOWER. VEHICLE WAS TAKEN TO THE DEALER, WHO TOLD THE CONSUMER THAT THE ROD WORE OUT. THIS WAS THE SIXTH TIME THAT REPAIRS HAD TO BE DONE. ALSO, DEALER ALSO TOLD CONSUMER THAT IF HE DID NOT STOP AND FIX THE ROD WHEN DRIVING IT WILL RUIN THE TRANSMISSION. DEALER STATED THAT THE ORIGINAL ROD WAS TOO SHORT AND THIS CAUSED THE ROD TO POP OUT. MECHANIC AT DEALER STATED THAT HE HAD A LOT OF THIS PROBLEM IN THESE TRUCKS.
NHTSA complaint #10133206 — an unverified report by a vehicle owner.
at 29,000 milesCinniatti, OK
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER STATES: MIRRORS SHAKE WHEN DRIVING, CAN'T TELL WHAT TYPE OF VEHICLE IS BEHIND YOU,THEY ARE A SAFETY HAZARD. THE MIRRORS DO QUIVER.
NHTSA complaint #10119755 — an unverified report by a vehicle owner.
Ramona, CA
SEATS
THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL).
NHTSA complaint #10110815 — an unverified report by a vehicle owner.
Ramona, CA
POWER TRAIN
THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL).
NHTSA complaint #10110815 — an unverified report by a vehicle owner.
Ramona, CA
EXTERIOR LIGHTING:TURN SIGNAL
THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL).
NHTSA complaint #10110815 — an unverified report by a vehicle owner.
Ramona, CA
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL).
NHTSA complaint #10110815 — an unverified report by a vehicle owner.
Ramona, CA
STRUCTURE
THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL).
NHTSA complaint #10110815 — an unverified report by a vehicle owner.
Ramona, CA
EQUIPMENT
THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL).
NHTSA complaint #10110815 — an unverified report by a vehicle owner.
at 15,000 milesOntario, 00
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
ENGINE PRESSURE BLEW THE FUEL FILTER OFF OF THE TRUCK. CONSUMER WAS TRAVELING AT 20 MPH. THE FILTER BLEW ONTO THE ROAD, AND ACROSS THE ROAD. *AK. FUEL FILTER EXPLODED OFF ENGINE.
NHTSA complaint #10101263 — an unverified report by a vehicle owner.