2000 Volvo S80 engine problems

ENGINE AND ENGINE COOLING

MY DRIVER SEAT BELT JUST LOCKED UP AND I AM UNABLE TO GET IT TO RELEASE. ALL OF THE HOUSING INSIDE CAR APPEARS TO BE CRACKING. I HAVE HAD THE TWO FRONT WINDOWS REPAIRED OVER AND OVER AGAIN. AND NOW I CAN'T EVEN LET MY FRONT WINDOWS DOWN. I HAVE ALSO PAID TO HAVE THE THROTTLE BODY REPAIRED. NOT TO MENTION HOW MANY TIMES I HAVE HAD TO REPLACE THE O2 SENSORS.

NHTSA complaint #10702125 — an unverified report by a vehicle owner.

ENGINE

WHILE STOPPING OR TURNING AT LOW SPEEDS THE CARS IDLE SPEED WILL FLUCTUATE FROM A COMPLETE STOP UP TO 1100 RPMS. MOST OF THE TIME BETWEEN 500 & 1100 RPMS ! WHEN THE CAR STOPS RUNNING WHILE I AM TRYING TO TURN A CORNER , THE POWER STEERING OF COARSE DOES NOT WORK AND ITS HARD TO STEER IT. I DID TAKE IT TO A VOLVO DEALER, & THEY SAID IT NEEDED A NEW THROTTLE SENSOR & COMPUTER SOFTWARE CHANGE, & IT WOULD COST ME $2400. I CAN'T FIND OUT IF ANY OF THE RECALLS HAVE EVER BEEN DONE #R155, R146, NHTSA I.D. #626114 & I.D. #10018801. THE PREVIOUS OWNER HAD THE CAR FOR THREE YEARS & DID NOT RECEIVE AND RECALLS NOTICES. MOST OF THE TIME THE CAR RUNS FINE, I HAVE DRIVEN IT OVER 40,000 MILES NOW WITH THE CHECK ENG. LIGHT ON & OFF. THE CHECK ENGINE LIGHT WILL STAY ON FOR A DAY OR TOO & GO OFF FOR THREE OR FOUR DAYS AT A TIME. I WOULD REALLY LIKE TO KNOW IF ANY OF THE RECALLS HAVE EVER BEEN DONE TO THIS CAR.

NHTSA complaint #10627132 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.

NHTSA complaint #10596610 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

SINCE I BOUGHT MY CAR FROM THE VOLVO DEALER LAST WINTER IT HAS STALLED ON ME AT LOW RPMS IT ALSO SURGES FORWARD ALMOST CAUSING ME TO HIT CARS IN FRONT OF ME I BROUGHT IT BACK TO THEM AND THE DEALERS TOLD ME ITS NORMAL BECAUSE ITS FUEL INJECTED AND THEY WONT DO ANYTHING ABOUT IT.. THIS IS VERY DANGEROUS.

NHTSA complaint #10441243 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

DRIVING IN THE CITY AND WHEN TRYING TO STOP ON A TRAFFIC LIGHT THE BRAKES BECAME HARD AND ENGINE WAS NOT RUNNING WELL. WHEN I TRIED TO DRIVE OFF IN THE GREEN LIGHT THE SPEED CONTROL OF THE GAS PEDAL WAS VERY CHAOTIC. I GOT A MESSAGE OF ENGINE SYSTEM SERVICE REQUIRED. I TOOK THE CAR TO THE LOCAL VOLVO DEALER AND HE DIAGNOSED A FAULTY THROTTLE ETM ASKING 2000 $ TO REPLACE. AFTER RESEARCHING I FOUND THAT THERE WAS ALREADY A RECALL ON THAT BY VOLVO AND WHEN I ASKED THE DEALER HE SAID THAT THIS WAS TRUE BUT MY CAR WAS MORE THAN 10 YEARS OLD ( ALTHOUGH HE COULD HAVE INFORMED ME ABOUT THAT IN THE FIRST PLACE). HE INFORMED ME THAT A SOFTWARE SERVICE ON THE ETM OF MY CAR WAS DONE IN 2006 ( AFTER THE RECALL?) BUT THIS DID NOT FIX THE PROBLEM AS APPARENTLY THE PROBLEM IS WITH THE ETM DESIGN ( FALTERING POTENTIOMETER). THIS CAR IS VERY DANGEROUS AND IT WILL PROBABLY GO TO THE JUNKYARD, BUT WE SHOULD BE CONCERNED BY ALL VOLVOS REMAINING ON THE STREET WITH FAULTY ETM'S, WHICH THE NUMEROUS COMPLAINTS FILED AT NHTSA SHOW.

NHTSA complaint #10433515 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. UPON RESTART THE CONTACT WAS ABLE TO CONTINUE DRIVING BUT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WOULD ALSO WOULD NOT RESPOND WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE FAILURES OCCURRED INTERMITTENTLY UNTIL THE VEHICLE WOULD NOT LONGER START AT ALL. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 136,000.

NHTSA complaint #10378455 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

THE VEHICLE SPORADICALLY SURGE/HESITATE AND STALLS AT LOW REVS. THIS STARTED MAYBE ABOUT HALF A YEAR AGO AND HAS GOTTEN WORSE WITH THE PROBLEMS EVEN AT HIGH REVS. THE PROBLEM CULMINATED ON MAY 17TH 2009 OR THERE ABOUT WHEN I NEARLY GOT INTO AN ACCIDENT. I WAS TRAVELING ON THE MIDDLE AT ABOUT 60 MPH AND THERE WAS A SLOWER VEHICLE IN FRONT OF ME. I ACCELERATED TO TRY TO PASS THE VEHICLE ON THE FAST LANE. THE VEHICLE DID PICK UP AND ALL OF A SUDDEN WENT ON A LIMP MODE EVEN I STEPPED ON THE ACCELERATOR. MY VEHICLE WAS ALMOST JUST SIDE BY SIDE TO THE SLOWER VEHICLE WHEN THIS HAPPENED. THE NEXT THING I HEARD WAS A LOUD CONTINUOUS HORNING AND SCREECHING OF BRAKES OF A CAR BEHIND ME ON THE FAST LANE.. THE VEHICLE IS WELL MAINTAINED AND PERFORM SERVICE WELL ABOVE AS WHAT MANUFACTURER RECOMMENDED. BASED ON VARIOUS INFO. SOURCES, THE PROBLEM IS ALMOST IDENTICAL TO CAR THAT HAS AN ELECTRONIC THROTTLE MODULE PROBLEM.

NHTSA complaint #10269931 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

2000 S80 VOLVO ELECTRONIC THROTTLE BODY, CAR STALLING OF THE FREEWAY WITH CHILDREN IN CAR. VOLVO MALUFACTOR DEFECTED PART AND THEY CONTINUE TO CHARGE THEIR CUSTOMER FOR PARTS AND MAINTENANCE OF THIS DEFECTED PART.

NHTSA complaint #10261718 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

DRIVING ALONG DOWN AN INTERSTATE I HIT THE GAS TO DRIVE AROUND A CAR WHEN MY TRANSMISSION CAME OUT OF GEAR AND THE SERVICE ENGINE LIGHT CAME ON I LOST ALL POWER TO THE WHEELS AND WAS ALMOST REAR ENDED I HAD NO POWER TO MAKE IT TO THE SIDE OF THE ROAD IT IS KICKING BACK IN BUT I CAN NOT DRIVE ABOVE 20 MPH OR ABOVE 3000 RPM OR IT WILL SLIP OUT AND RED LINE ALSO MY ENGINE MOUNT HAS BROKEN FOR THE SECOND TIME WHEN IT SLIPPED OUT MY S 80 T6 IS BECOMING A PAPER WEIGHT.

NHTSA complaint #10252698 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT SHE WAS A BENEFICIARY OF A CLASS ACTION SETTLEMENT REGARDING A DEFECTIVE THROTTLE MODULE IN THE ENGINE. THE VOLVO DEALER WOULD NOT REPAIR THE FAILURE DUE TO THE WARRANTY LAWSUIT. THE LAWSUIT WILL EXPIRE WHENEVER THE VEHICLE BECOMES TEN YEARS OLD OR REACHES 200,000 MILES. THE FAILURE CAUSES THE ENGINE TO SURGE FROM FAST TO SLOW OR VICE VERSA. THE CONTACT STATED THAT THERE WAS NO DEALER NEARBY TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY STATED THAT THE COMPUTER WOULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THEY DETERMINED THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

NHTSA complaint #10251455 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:COOLING SYSTEM

I AM HAVING AN ISSUE WITH MY BRAKE WARNING LIGHT/ENGINE LIGHT. I HAVE NOT HAD THE CAR A MONTH. THE WARNING MESSAGE SAYS BRAKE FAILURE STOP IMMEDIATELY. I TOOK BACK TO DEALERSHIP AND THEY SAID THAT I HAD NO FLUID. BUT IT IS STILL HAPPENING. I NOTICED THE RECALL ON THE 2000 VOLVO S-80. NOT SURE IF IS THE SAME THING, BUT IF IT IS SHOULD THE VOLVO DEALERSHIP FIX FOR FREE. THE RECALL WAS SENT OUT MARCH OF 07.

NHTSA complaint #10244220 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

TL*THE CONTACT OWNS A 2000 VOLVO S80. WHEN APPROACHING A COMPLETE STOP, THE VEHICLE LUNGES FORWARD. SECONDLY, THE VEHICLE WOULD STALL WHILE IDLING AND THEN RESTART IMMEDIATELY. THE ENGINE LIGHT WOULD ILLUMINATE SIMULTANEOUSLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE EXHAUST MANIFOLD, TURBO BACK FIELD, AND TORQUE MOUNT NEEDED TO BE REPLACED, AS WELL AS PERFORM A TC-B SERVICE ALL AT THE COST OF OVER $3,320. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 193,008. UPDATED 10/07/08.*LJ UPDATED 10/08/08.

NHTSA complaint #10241309 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2000 VOLVO S80. WHEN APPROACHING A COMPLETE STOP, THE VEHICLE LUNGES FORWARD. SECONDLY, THE VEHICLE WOULD STALL WHILE IDLING AND THEN RESTART IMMEDIATELY. THE ENGINE LIGHT WOULD ILLUMINATE SIMULTANEOUSLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE EXHAUST MANIFOLD, TURBO BACK FIELD, AND TORQUE MOUNT NEEDED TO BE REPLACED, AS WELL AS PERFORM A TC-B SERVICE ALL AT THE COST OF OVER $3,320. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 193,008. UPDATED 10/07/08.*LJ UPDATED 10/08/08.

NHTSA complaint #10241309 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWNS A 2000 VOLVO S80. WHENEVER THE VEHICLE IS AT A STOP, IT WILL SURGE FORWARD UNLESS THE CONTACT APPLIES A GREAT AMOUNT OF PRESSURE ON THE BRAKE PEDAL. ALSO, WHILE DRIVING AT ANY SPEED, THE ENGINE WILL SUDDENLY STALL AND SHUT OFF. THE VEHICLE IS ABLE TO BE RESTARTED IMMEDIATELY AFTER THE FAILURE. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 50,300 AND FAILURE MILEAGE WAS 44,000.

NHTSA complaint #10238860 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

ETM (ELECTRIC THROTTLE MODULE INTAKE MANIFOLD) NEEDS TO BE REPLACED! (VOLVO ONLY HAS A VERY LIMITED EXTENDED WARRANTY ISSUED ON 4/2006. THE ETM WAS CLEANED 3 DIFFERENT TIMES SINCE 8/8/02; AND A SOFTWARE UPGRADE WAS COMPLETED ON 10/19/06. MY LAST 2 COMPLAINTS TO MY VOLVO DEALERSHIP MECHANIC HAS RESULTED IN DENIAL ON 10/19/06 AND REFUSAL TO REPAIR UNDER THE EXTENDED WARRANTY ON 8/18/08 DUE TO UNRETRIEVABLE COMPUTER CODES (VOLVO ADMITS THE PROBLEM WAS STILL AN ETM PROBLEM). [THIS HAS OCCURRED EVERY YEAR FOR THE LAST 6 YEARS!!!] ON SEVERAL OCCASIONS, ACCIDENTS ALMOST HAPPENED BECAUSE THE VEHICLE EITHER STALLS ON THE FREEWAY AT 55-60MPH, OR VEHICLE SUDDENLY SURGES AT A RED LIGHT OR STOP SIGN. ACCORDING TO VEXEDVOLVO.COM, THE REAL CAUSE IS DUE TO A WEARING OUT OF THE "POTENTIOMETER FILMS IN THE THROTTLE POSITION SENSORS". A SIMPLE ETM "CLEANING" WILL NOT SUFFICE.

NHTSA complaint #10238890 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

PAPERWORK WAS COMPLETED, I WAS ON MY WAY OUT, THE SALESMAN SAID, "MAKE SURE YOU PUT SOME OIL IN THE ENGINE, IT HAS NO OIL, WE DIDN'T HAVE A CHANCE TO INSPECT THE CAR." HE WENT ON TO SAY, "BRING IT IN SOMETIME NEXT WEEK AND WE'LL INSPECT IT."CAR WAS BROUGHT IN FOLLOWING WEEK, THEY HAD NO TIME TO INSPECT IT. IT WENT ON FOR THREE WEEKS. THE ENGINE TEMPERATURE WOULD RISE VERY QUICKLY, I PULLED OVER AND TURNED OFF THE CAR. THIS HAPPENED FIVE TIMES. IT WAS BROUGHT TO A SEPARATE CAR REPAIR SHOP AND THEY CONCLUDED THAT THE CARS ECM (ELECTRONIC COMPUTER MODULE) ISN'T WORKING CORRECTLY. NONE OF THE GAUGES ARE CORRECT, INCLUDING THE GAS AND ENGINE TEMPERATURE GAUGE. THEY SAID THAT THE ENGINE COULD BE OVERHEATING AND IT WOULDN'T SHOW UP ON THE COMPUTER, OR IT MIGHT NOT BE OVERHEATING AND IT MIGHT SHOW UP AS OVERHEATING. THEN THE DEALER DID THEIR INSPECTION AND SAID THAT THE CAR WAS "FINE." I ASKED FOR DIAGNOSTIC RESULTS AND THEY SAID THAT THEY HAVE NO WAY OF PRINTING THEIR DIAGNOSTIC RESULTS. LATER, THE CAR STARTED SAYING "HIGH ENGINE TEMP" AGAIN. I ARRIVED AT THE DEALERSHIP AND TOLD THEM THE PROBLEM. ONE OF THE SALES MEN TOOK THE CAR ON A TEST DRIVE. ON THE FREEWAY, THE CAR WAS DOING JUST FINE. ONCE THE CAR WAS GOING ABOUT 35MPH IT STARTED SIGNALING OVERHEATING. BACK AT THE DEALERSHIP THE SALESMAN LEFT THE CAR RUNNING WHILE THE CAR WAS STATING IN THE DASH "HIGH ENGINE TEMP." THEY PROCEEDED TO LET THE CAR RUN. THE SALESMAN SHUT OFF THE VEHICLE, OPENED THE HOOD AND SMOKE WAS RISING OUT OF EVERYWHERE AND ALL THE COOLANT PIPES BLEW AND COOLANT WAS LEAKING EVERYWHERE. I WAS IN SHOCK. THEY BASICALLY BLEW UP MY CAR. I WALKED INSIDE AND THE SALESMAN COMMENTED TO ME, "I DID THAT SO HE [THE DEALER] WOULD GIVE YOU ANOTHER CAR."THE DEALER REFUSED TO TAKE THE CAR BACK. THEY STATED THAT THE ONLY THING THAT NEEDED TO BE FIXED WAS A "FAN CONTROL" BECAUSE THE FAN WASN'T WORKING PROPERLY.

NHTSA complaint #10235247 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:COOLING SYSTEM

PAPERWORK WAS COMPLETED, I WAS ON MY WAY OUT, THE SALESMAN SAID, "MAKE SURE YOU PUT SOME OIL IN THE ENGINE, IT HAS NO OIL, WE DIDN'T HAVE A CHANCE TO INSPECT THE CAR." HE WENT ON TO SAY, "BRING IT IN SOMETIME NEXT WEEK AND WE'LL INSPECT IT."CAR WAS BROUGHT IN FOLLOWING WEEK, THEY HAD NO TIME TO INSPECT IT. IT WENT ON FOR THREE WEEKS. THE ENGINE TEMPERATURE WOULD RISE VERY QUICKLY, I PULLED OVER AND TURNED OFF THE CAR. THIS HAPPENED FIVE TIMES. IT WAS BROUGHT TO A SEPARATE CAR REPAIR SHOP AND THEY CONCLUDED THAT THE CARS ECM (ELECTRONIC COMPUTER MODULE) ISN'T WORKING CORRECTLY. NONE OF THE GAUGES ARE CORRECT, INCLUDING THE GAS AND ENGINE TEMPERATURE GAUGE. THEY SAID THAT THE ENGINE COULD BE OVERHEATING AND IT WOULDN'T SHOW UP ON THE COMPUTER, OR IT MIGHT NOT BE OVERHEATING AND IT MIGHT SHOW UP AS OVERHEATING. THEN THE DEALER DID THEIR INSPECTION AND SAID THAT THE CAR WAS "FINE." I ASKED FOR DIAGNOSTIC RESULTS AND THEY SAID THAT THEY HAVE NO WAY OF PRINTING THEIR DIAGNOSTIC RESULTS. LATER, THE CAR STARTED SAYING "HIGH ENGINE TEMP" AGAIN. I ARRIVED AT THE DEALERSHIP AND TOLD THEM THE PROBLEM. ONE OF THE SALES MEN TOOK THE CAR ON A TEST DRIVE. ON THE FREEWAY, THE CAR WAS DOING JUST FINE. ONCE THE CAR WAS GOING ABOUT 35MPH IT STARTED SIGNALING OVERHEATING. BACK AT THE DEALERSHIP THE SALESMAN LEFT THE CAR RUNNING WHILE THE CAR WAS STATING IN THE DASH "HIGH ENGINE TEMP." THEY PROCEEDED TO LET THE CAR RUN. THE SALESMAN SHUT OFF THE VEHICLE, OPENED THE HOOD AND SMOKE WAS RISING OUT OF EVERYWHERE AND ALL THE COOLANT PIPES BLEW AND COOLANT WAS LEAKING EVERYWHERE. I WAS IN SHOCK. THEY BASICALLY BLEW UP MY CAR. I WALKED INSIDE AND THE SALESMAN COMMENTED TO ME, "I DID THAT SO HE [THE DEALER] WOULD GIVE YOU ANOTHER CAR."THE DEALER REFUSED TO TAKE THE CAR BACK. THEY STATED THAT THE ONLY THING THAT NEEDED TO BE FIXED WAS A "FAN CONTROL" BECAUSE THE FAN WASN'T WORKING PROPERLY.

NHTSA complaint #10235247 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SPONTANEOUSLY DECELERATE. PRIOR TO THE FAILURE, THE ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE DEALER STATED THAT THE ABS MODULE NEEDED TO BE REPLACED AT THE COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 107,000. UPDATED 09/23/08. *LJ UPDATED 09/24/08.

NHTSA complaint #10234702 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING 35 MPH, ALL OF THE DASHBOARD WARNING LIGHTS ILLUMINATED AND THE ENGINE COMPLETELY FAILED. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED AND THAT THE CAUSE OF FAILURE WAS A FAILED TIMING BELT TENSIONER. THE CURRENT AND FAILURE MILEAGES WERE 97,000.

NHTSA complaint #10191053 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

TREBOL MOTORS DISTRIBUTORS CORP. PO BOX 11204, FDEZ. JUNCOS STA. SAN JUAN, P.R. 00910-2304 PHONE # 787-793-2828 FAX 787-793-2978 YEAR 2000 S80 GENTLEMEN: ACCORDING TO NORTH AMERICA VOLVO I HAVE AT LIST THREE RECALLS ON MY UNIT. THE SAME ARE UNDER THE NUMBERS: 1- RECALL ID # 06V441000 VEHICLE SPEED CONTROL DATED NOV. 15, 2006 MODEL AFFECTED 2000 VOLVO S80 2- RECALL ID # 04V451000- ENGINE AND ENGINE COOLING:COOLING SYSTEM FAN 3- RECALL ID # 00V238000-SUSPENSION FRONT CONTROL ARM: UPPER BALL JOINT , DATED AUG. 24, 2000. THOSE RECALLS ARE APPLICABLE TO MY CAR AS TELEPHONE CALL FROM VOLVO NORTH AMERICA. TWO OF THEM, THE FIRST TWO, OCCURRED TO MY VEHICLE, AND I PAID YOU FOR LABOR AND PARTS. 2- INVOICES: 1- # 04937 DATED 09/05/06 THROTTLE HOUSING 8644347 TOTAL COST PAID $ 815.74. PAID 09-15-2006 2- # 02481 DATED 06/18/04 ELECTRICAL FAN 30636445 TOTAL COST PAID $ 498.02 PAID 06-17-2004 THE THIRD RECALL I DO NOT FIND INVOICES FOR, BUT MAY BE INVOICES: THAT PART PROBABLY DAMAGE THE SHOCK ABSORBERS WHICH WERE CHANGE ON 09/05/2006 INVOICE 04937 , IN WHICH I PAID FOR PARTS 8667253 , 8646713 THE AMOUNT OF $ 566.98, PAID ON 09/16/2006. I CALL SEVERAL TIMES TO YOUR SERVICE DEPARTMENT BUT THE MANAGER OF SERVICE NEVER EVER RETURN MY CALLS. I EXPECT YOUR REACTION SOON. YOUR PROMT ATTENTION WILL BE APPRECIATED. PLEASE ACKNOWLEDGE RECEIPT. I AUTHORIZE MY FATHER JOSE D. SANTIAGO TO VISIT AND MAKE ALL EFFORTS WITH TREBOL MOTORS TO TAKE WHATEVER ACTIONS MAY BE NEEDED TO GET REIMBURSEMENT OF PAYMENTS MADE UP TO NOW.I ALSO AUTHORIZE HIM TO SIGN ALL DOCUMENTS, DELIVER COPIES, AND HANDLE NOTIFICATIONS TO TREBOL MOTOR & /OR VOLVO.ALSO TO TAKE CAR FOR SERVICE COVERED BY ANY RECALLS NOT YET REPAIR. JOSE D. SANTIAGO DATED MAY 4, 2007

NHTSA complaint #10189845 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

1. FOLLOWING DOWNLOAD OF RECALL SOFTWARE PERFORMANCE HAS BEEN VASTLY REDUCED AND NOW ONLY ACHIEVES 8.2 MPG. 2. THE ABS CONTROL MODULE FUNCTIONS INTERMITTENTLY AND USUALLY IN THE FAILURE MODE. ABS BRAKES DO NOT FUNCTION PROPERLY-REPLACEMENT $950 3. WHILE BACKING (COLD ENGINE), BRAKES FAIL TO STOP THE CAR FOR SEVERAL SECONDS (FEET). 4. THE VEHICLE STALLS MOSTLY ON TURNS BUT ON STRAIGHT AWAY. A. CAR NOW SHUTS OFF APPROX 6-8 TIMES WHILE DRIVING, DANGEROUS WHILE DRIVING AT INTERSTATE/HIGHWAY SPEEDS. IT "SURGES" FORWARD AND THE LIGHTS (DASH AND HEADLIGHTS) FADE - VEHICLE STALLS WITH NO POWER STEERING OR POWER BRAKES. 5. CRUISE CONTROL FAILS ?? UP HILLS/DOWN HILLS SHUTS DOWN. NOW IS INOPERABLE. 6. THE ELECTRONIC DOOR LOCKS MALFUNCTION INTERMITTENTLY. 7. FOLLOWING ERROR CODES DISPLAY AND TOTAL MILEAGE, TRIP 1 & 2 MILEAGE DISPLAYS DEFAULT TO ?? --------?? AND MILEAGE DOES NOT LOG ON THE ODOMETER: A.BRAKE FAILURE STOP ASAP B.COOLANT LEVEL LOW STOP ASAP C.ABS FAILURE / SERVICE REQUIRED D.STC SERVICE REQUIRED E.POWER STEERING FAILURE - SERVICE REQUIRED F.EMISSION SYSTEM SERVICE REQUIRED G.STOP SAFELY AND RESTART ENGINE H.ALARM SYSTEM SERVICE REQUIRED I.ALARM TRIGGERED J.EMISSION SYSTEM SERVICE REQUIRED K.NO OIL PRESSURE STOP ASAP L.CHECK ENGINE. *NM THE BALL JOINT, DRIVER SIDE WINDOW MOTOR, SUNROOF SWITCH WERE REPLACED. NUMEROUS BULB REPLACEMENTS AND REPLACEMENT OF MASS FLOW SENSOR. THE COOLING FAN MALFUNCTIONED. THE ABS CONTROL MODULE WOULD FUNCTION INTERMITTENTLY WHICH WOULD CAUSE THE ABS TO NOT FUNCTION. THE POWER STEERING FAILED. THE VEHICLE WILL COMPLETELY SHUT OFF WHILE DRIVING. THE CRUISE CONTROL WAS INCONSISTENT, THE VEHICLE WOULD LOOSE POWER WITH THE CRUISE ACTIVATED. THE ELECTRONIC DOORS MALFUNCTIONED, THE FOB DOES NOT ALWAYS OPEN THE DOOR AND AT TIMES WHEN CLOSING THE DRIVER SIDE DOOR. UPDATED 12/15/06.

NHTSA complaint #10174627 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

1. FOLLOWING DOWNLOAD OF RECALL SOFTWARE PERFORMANCE HAS BEEN VASTLY REDUCED AND NOW ONLY ACHIEVES 8.2 MPG. 2. THE ABS CONTROL MODULE FUNCTIONS INTERMITTENTLY AND USUALLY IN THE FAILURE MODE. ABS BRAKES DO NOT FUNCTION PROPERLY-REPLACEMENT $950 3. WHILE BACKING (COLD ENGINE), BRAKES FAIL TO STOP THE CAR FOR SEVERAL SECONDS (FEET). 4. THE VEHICLE STALLS MOSTLY ON TURNS BUT ON STRAIGHT AWAY. A. CAR NOW SHUTS OFF APPROX 6-8 TIMES WHILE DRIVING, DANGEROUS WHILE DRIVING AT INTERSTATE/HIGHWAY SPEEDS. IT "SURGES" FORWARD AND THE LIGHTS (DASH AND HEADLIGHTS) FADE - VEHICLE STALLS WITH NO POWER STEERING OR POWER BRAKES. 5. CRUISE CONTROL FAILS ?? UP HILLS/DOWN HILLS SHUTS DOWN. NOW IS INOPERABLE. 6. THE ELECTRONIC DOOR LOCKS MALFUNCTION INTERMITTENTLY. 7. FOLLOWING ERROR CODES DISPLAY AND TOTAL MILEAGE, TRIP 1 & 2 MILEAGE DISPLAYS DEFAULT TO ?? --------?? AND MILEAGE DOES NOT LOG ON THE ODOMETER: A.BRAKE FAILURE STOP ASAP B.COOLANT LEVEL LOW STOP ASAP C.ABS FAILURE / SERVICE REQUIRED D.STC SERVICE REQUIRED E.POWER STEERING FAILURE - SERVICE REQUIRED F.EMISSION SYSTEM SERVICE REQUIRED G.STOP SAFELY AND RESTART ENGINE H.ALARM SYSTEM SERVICE REQUIRED I.ALARM TRIGGERED J.EMISSION SYSTEM SERVICE REQUIRED K.NO OIL PRESSURE STOP ASAP L.CHECK ENGINE. *NM THE BALL JOINT, DRIVER SIDE WINDOW MOTOR, SUNROOF SWITCH WERE REPLACED. NUMEROUS BULB REPLACEMENTS AND REPLACEMENT OF MASS FLOW SENSOR. THE COOLING FAN MALFUNCTIONED. THE ABS CONTROL MODULE WOULD FUNCTION INTERMITTENTLY WHICH WOULD CAUSE THE ABS TO NOT FUNCTION. THE POWER STEERING FAILED. THE VEHICLE WILL COMPLETELY SHUT OFF WHILE DRIVING. THE CRUISE CONTROL WAS INCONSISTENT, THE VEHICLE WOULD LOOSE POWER WITH THE CRUISE ACTIVATED. THE ELECTRONIC DOORS MALFUNCTIONED, THE FOB DOES NOT ALWAYS OPEN THE DOOR AND AT TIMES WHEN CLOSING THE DRIVER SIDE DOOR. UPDATED 12/15/06.

NHTSA complaint #10174627 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE

IN EARLY JUL 05, I EXPERIENCED ELECTRONIC THROTTLE SYSTEM (ETS) PROBLEMS WITH MY 2000 VOLVO S80. PARTICULARLY CONCERNING TO ME FROM A SAFETY STANDPOINT WAS THAT SEVERAL TIMES, INCLUDING WHEN I WAS IN HIGHWAY DRIVING SITUATIONS, THE CAR ON ITS OWN SUDDENLY ACCELERATED AND DECELERATED, HESITATED ON ACCELERATION OR WOULD NOT ACCELERATE, AND DISPLAYED ENGINE STALL SYMPTOMS. THE COMPUTER INDICATED DEGRADED ENGINE PERFORMANCE (LIMP MODE). I LINED UP A SERVICE APPOINTMENT WITH LOVERING VOLVO OF MEREDITH. AFTER LOVERING'S FIRST ATTEMPT AT REPAIRS, THE CAR WAS STILL NOT OPERATING NORMALLY AND I TOOK IT BACK TO THE DEALER A SECOND TIME. I PAID A TOTAL OF $2,074.42 FOR REPAIRS, $1,741.44 THE FIRST TIME AND $332.98 DURING THE SECOND VISIT. IN ACCORDANCE WITH A JUNE 2006 VOLVO LETTER, I TOOK MY S80 BACK TO LOVERING FOR INSPECTION AND ETS SOFTWARE UPGRADE. I SUBMITTED TO VOLVO A CLAIM FOR REIMBURSEMENT FOR ETS REPAIRS. THE ADVERTISING CHECKING BUREAU (ACB), WHICH ADMINISTERS THE ETS WARRANTY REBATE PROGRAM ON BEHALF OF VOLVO, SENT ME A CHECK FOR $747.93 FOR THE ETS REPAIRS. ACB SAID IT WAS AUTHORIZED TO REIMBURSE ME ONLY THE $587.93 COST OF ELECTRONIC THROTTLE BODY, ELECTRONIC THROTTLE MODULE RELOAD, AND GASKET, AND ASSOCIATED $160.00 LABOR COST. ACB ADVISED ME TO CONTACT THE VOLVO CUSTOMER CARE CENTER. A VOLVO CUSTOMER CARE REPRESENTATIVE CONFIRMED THAT ACB HAD DONE AS INSTRUCTED AND SUGGESTED THAT I TAKE UP THE MATTER OF THE REMAINING REPAIR COSTS WITH LOVERING. THE LOVERING INVOICES, DATED JULY 26, 2005 AND AUGUST 8, 2005, INDICATE THAT A $295.65 PORTION OF THE INITIAL $1,741.44 REPAIR BILL HAD TO DO WITH TOTALLY UNRELATED STEERING/SUSPENSION AND ENGINE MOUNT REPAIRS. STILL QUESTIONABLE IN MY MIND ARE THE OXYGEN SENSOR REPAIRS WHICH ADDED UP TO $897.86 AND THE SUBSEQUENT MASS AIR FLOW SENSOR REPAIRS WHICH CAME TO $332.98. I SUSPECT THE PROBLEMS ARE ALL ETS-RELATED AND I AM CURRENTLY PURSUING THE MATTER WITH THE DEALERSHIP.

NHTSA complaint #10172342 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

MY 2000 VOLVO S80 T6 STALLS (TYPICALLY IN JUNCTIONS) AFTER 120K MAINTENANCE SERVICE / RECALL 155 ETM SOFTWARE UPGRADE. THE SERVICE WAS PERFORMED ON 5/12/06 AT AUTHORIZED VOLVO DEALER (128VOLVO.COM). SINCE THE SERVICE, THE CAR STALLED 5 TIMES, AND HAS BEEN TO THE DEALERSHIP THREE MORE TIMES, WITHOUT A FIXING THE PROBLEM. THE DEALER REJECTS MY COMPLAINS AND WANTS THIS ISSUE TO "HAPPEN MORE FREQUENTLY BEFORE TAKING ACTION". SUDDEN STALLS ALMOST LEAD ME TO A TRAFFIC ACCIDENT ALREADY AT LEAST ONCE; THE DEALERSHIP ISN'T CONCERNED ABOUT TRAFFIC SAFETY.

NHTSA complaint #10157560 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE

NO WARNING THAT THERE WAS A PROBLEM. CAR DIED SUDDENLY WHILE DRIVING 20-30 MPH. MASS AIR FLOW SENSOR WAS REPLACED UNDER WARRANTY.

NHTSA complaint #10146169 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

(1) NO WARNING PRIOR TO FAILURE (2) THE ENGINE SUDDENLY STALLED, LEADING TO INSTANT LOSS OF POWER / SPEED. THE VERY FIRST TIME IT HAPPENED TO ME WAS 2.5 YRS AGO(JULY, 2003) THE DAY AFTER I BOUGHT THE CAR AT 62 K MILES. THE ENGINE STALLED WHEN I WAS DRIVING @40-50 MILES/HR FOR 6 MILES. THE CAR WAS TOWED TO THE GARAGE AND A THROTTLE WAS REPLACED. THEN, AFTER 2.5 YEAR, WHEN THE MILEAGE REACHED 91K (LESS THAN 30K AFTER THROTTLE REPLACEMENT), THE SAME STALLING APPEARED AGAIN. THE FIRST TIME IT HAPPENED WAS AROUND 12/10, WHEN I PARKED THE CAR. THE SECOND TIME WAS ON 12/18, WHEN I PULLED OVER TO A TRAFFIC LIGHT THE THIRD TIME WAS ON 12/19, AGAIN WHEN I APPROACHED PARKING LOT, TO TAKE IT TO THE VOLVO SERVICE. (3) IN THE FIRST DAY AT VOLVO DEALER SERVICE (@ 96TH ST., INDIANAPOLIS) COULD NOT DIAGNOSE THE PROBLEM: NO ERROR CODE WAS FOUND. IN THE SECOND DAY, UPON MY REQUEST, THE SERVICE PERSONNEL DROVE THE CAR FOR TWO OR THREE MILES AND THE CAR STALLED AGAIN. I WAS TOLD THAT THEY FOUND THE ERROR CODE, AND DETERMINED IT RELATED TO AIR INTAKE / THROTTLE. I WAS ALSO TOLD THAT THE REPAIR WOULD BE UNDER VOLVO EXTENDED WARRANTY OF THROTTLE CLEANING, WHICH I WAS NOT NOTIFIED BUT FOUND THROUGH NHTSA WEBSITE, AND MADE INQUIRY TO THE SERVICE PERSONNEL. TODAY IS THE THIRD DAY OF CAR IN THE GARAGE, AND I HAVE NOT HEARD ANY WORD FROM VOLVO DEALER. I AM AFRAID ANY FIX I RECEIVE TODAY OR IN THE NEAR FUTURE IS JUST TEMPORARY, AS THE SAME PROBLEM HAPPENED AT 62K. EVEN AFTER NEW THROTTLE WAS INSTALLED, THIS PROBLEM APPEARED AT 91K. I WAS ALSO TOLD BY THE VOLVO DEALER THAT THE PREVIOUS OWNER HAD THE SAME PROBLEM.

NHTSA complaint #10145899 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE

DT: THE CONTACT STATED WHILE DRIVING THE DASHBOARD LIGHTS CAME ON, AND THEN THE VEHICLE STALLED. SHE WAS UNABLE TO RESTART THE VEHICLE, AND IT WAS TOWED TO THE DEALERSHIP, WHO DETERMINED THE ENGINE NEEDED TO BE REPLACED. THERE HAVE BEEN NO REPAIRS MADE TO THE VEHICLE.

NHTSA complaint #10145269 — an unverified report by a vehicle owner.