NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
210.0%
25,000 – 49,999 miles
315.0%
50,000 – 74,999 miles
525.0%
75,000 – 99,999 miles
735.0%
100,000 – 149,999 miles
315.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2000peak 8Jul 2011
NHTSA investigations into the 2000 Volvo V40
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA02026Opened 10 Sep 2002Closed 21 Nov 2003SERVICE BRAKES, HYDRAULIC
VOLVO S40/V40 MY 2000-2001
IN A NOVEMBER 6, 2003 SAFETY DEFECT REPORT, VOLVO INDICATED THAT THEY WILL CONDUCT A SAFETY-RELATED DEFECT RECALL OF THE 2000 MODEL YEAR (MY) SUBJECT VEHICLES (ABOUT 36,000 VEHICLES).VOLVO WILL ALSO CONDUCT A SERVICE CAMPAIGN OF ABOUT 31,000 2001 MY SUBJECT VEHICLES.ODI INVESTIGATED BOTH THE 2000 AND 2001 MY VEHICLES AND DETERMINED THAT THE 2001 MY VEHICLES EXPERIENCED SUBSTANTIALLY LOWER RATES OF FAILURES BASED ON THE NUMBER OF OWNER REPORTS AND WARRANTY CLAIMS SUBMITTED TO ODI.ODI BELIEVES THAT THE PROPOSED ACTION IS SUFFICIENT TO RESOLVE THIS INVESTIGATION'S SAFETY ISSUES. FOR THE CRASHES,...
PE02009Opened 29 Jan 2002Closed 10 Sep 2002SERVICE BRAKES, HYDRAULIC
BRAKE POWER-ASSIST
Recalls on the 2000 Volvo V40
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
03V474000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
ON CERTAIN PASSENGER VEHICLES, WATER CAN ENTER THE ELECTRICAL BRAKE VACUUM PUMP, CAUSING THE PUMP TO FAIL.
Risk: THIS COULD RESULT IN LOSS OF POWER ASSIST AND AN INCREASE IN NEEDED BRAKE PEDAL FORCE, WHICH COULD RESULT IN A CRASH.
Reports where the owner recorded a crash, a fire, an injury or a death.
Monroe, WACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 VOLVO V40. THE CONTACT SHIFTED INTO REVERSE WITH THE BRAKE PEDAL ENGAGED WHEN THE VEHICLE UNINTENTIONALLY ACCELERATED AND DROVE OVER A PLASTIC TRASH RECEPTACLE, CERAMIC POT AND THEN CRASHED INTO THE SIDE OF A NEARBY HOUSE. THERE WAS NO PERSONAL INJURY AND THE EXTERIOR SIDE OF THE HOUSE SUSTAINED MINOR DAMAGE. A POLICE REPORT WAS NOT FILED. THE REAR BUMPER COMPLETELY DETACHED AND THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/04/11*LJ UPDATED 3/22/12
NHTSA complaint #10412048 — an unverified report by a vehicle owner.
at 29,000 milesStanton, CACrash2 injured
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH THE BRAKES FAILED RESULTING IN A CRASH. A POLICE REPORT WAS FILED AT THE SCENE AND THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. THE DEALERSHIP DETERMINED ON CERTAIN VEHICLES WATER CAN ENTER THE ELECTRICAL BRAKE VACUUM PUMP, CAUSING THE PUMP TO FAIL. THERE IS A NHTSA RECALL, # 03V474000, REGARDING THE SERVICE BRAKES HYDRAULIC POWER ASSIST VACUUM. THE VIN WAS NOT INCLUDED IN THE RECALL.
NHTSA complaint #10156816 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Monroe, WACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 VOLVO V40. THE CONTACT SHIFTED INTO REVERSE WITH THE BRAKE PEDAL ENGAGED WHEN THE VEHICLE UNINTENTIONALLY ACCELERATED AND DROVE OVER A PLASTIC TRASH RECEPTACLE, CERAMIC POT AND THEN CRASHED INTO THE SIDE OF A NEARBY HOUSE. THERE WAS NO PERSONAL INJURY AND THE EXTERIOR SIDE OF THE HOUSE SUSTAINED MINOR DAMAGE. A POLICE REPORT WAS NOT FILED. THE REAR BUMPER COMPLETELY DETACHED AND THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/04/11*LJ UPDATED 3/22/12
NHTSA complaint #10412048 — an unverified report by a vehicle owner.
at 83,000 milesNorwalk, CT
POWER TRAIN
2000 VOLVO V40 - VERY WELL MAINTAINED, 2ND OWNER, APPROXIMATELY 83,000 MILES. I STARTED NOTICING THAT THE CAR WOULD SURGE ON THE HIGHWAY WITH THE A/C ON AND WHEN I HAD STEADY PRESSURE ON THE ACCELERATOR (I.E. ICRUISING AT A STEADY SPEED). THE SURGE IN RPM'S WOULD BE RHYTHMIC, VERY SUBTLE (100-200 RPMS) AND CONTINUE INDEFINITELY UNTIL I TURN THE A/C OFF - AT WHICH TIME THEY WOULD CEASE. THEY WOULD SOMETIMES RESUME WHEN I TURNED THE A/C COMPRESSOR BACK ON. THIS HAPPENED INFREQUENTLY OVER THE PAST MONTH (IT'S JUNE IN CT, MY STATE OF RESIDENCE) AND WOULD NOT HAPPEN EVERY TIME I RAN THE A/C - BUT ONLY OCCURRED WHEN THE A/C COMPRESSOR WAS RUNNING. THEN A REMARKABLE THING HAPPENED TODAY - WHILE CRUISING ON THE HIGHWAY AND WITH THE A/C COMPRESSOR ON - THE CARE SUDDENLY AND VIOLENTLY SURGED IN A WAY THAT IT HAD NEVER DONE PREVIOUSLY. THE INCREASE IN RPM'S WAS SIGNIFICANT ENOUGH TO CAUSE THE AUTOMATIC TRANSMISSION TO DOWNSHIFT INTO THE NEXT LOWEST GEAR. FORTUNATELY, I HAD ENOUGH SPACE BETWEEN MY CAR AND THE CAR IN FRONT OF ME TO ALLOW ME TIME TO RESPOND WITHOUT HAVING AND ACCIDENT. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPM'S STARTED SPIKING TO ALMOST 4,000 THEN QUICKLY BACK DOWN TO 1,000. THE RPM'S CONTINUED TO THIS RAPID BACK AND FORTH SPIKING AND DIPPING FOR ALMOST 30 SECONDS. I TURNED OFF THE A/C/ BUT THAT DIDN'T HAVE AN IMMEDIATE AFFECT (AS WAS THE CASE IN THE PREVIOUSLY MENTIONED EPISODES WHEN THE SPIKES AND DIPS WERE MUCH MORE SUBTLE). WHEN TURNING OFF THE A/C DIDN'T DO THE TRICK ((AS IT HAD IN THE PAST) I THEN IMMEDIATELY CHECKED THE CRUISE CONTROL - IT WAS OFF. I THEN STABBED AT THE ACCELERATOR WITH MY FOOT SEVERAL TIMES BEFORE IT FINALLY SETTLED DOWN. AND I HAVE THE FACTORY VOLVO RUBBER MATS THAT ARE SECURED TO THE FLOOR BY A POSITIONING PIN (I'M METICULOUS ABOUT MY CAR THE MAT WAS NO WHERE NEAR THE ACCELERATOR). I AM NATURALLY VERY WARY OF THIS CAR NOW, ESPECIALLY AFTER READING THE MANY COMPLAINTS ABOUT UNINTENDED ACCELERATION FOR THIS MODEL. WHY NO RECALL?
NHTSA complaint #10409415 — an unverified report by a vehicle owner.
at 83,000 milesNorwalk, CT
VEHICLE SPEED CONTROL
2000 VOLVO V40 - VERY WELL MAINTAINED, 2ND OWNER, APPROXIMATELY 83,000 MILES. I STARTED NOTICING THAT THE CAR WOULD SURGE ON THE HIGHWAY WITH THE A/C ON AND WHEN I HAD STEADY PRESSURE ON THE ACCELERATOR (I.E. ICRUISING AT A STEADY SPEED). THE SURGE IN RPM'S WOULD BE RHYTHMIC, VERY SUBTLE (100-200 RPMS) AND CONTINUE INDEFINITELY UNTIL I TURN THE A/C OFF - AT WHICH TIME THEY WOULD CEASE. THEY WOULD SOMETIMES RESUME WHEN I TURNED THE A/C COMPRESSOR BACK ON. THIS HAPPENED INFREQUENTLY OVER THE PAST MONTH (IT'S JUNE IN CT, MY STATE OF RESIDENCE) AND WOULD NOT HAPPEN EVERY TIME I RAN THE A/C - BUT ONLY OCCURRED WHEN THE A/C COMPRESSOR WAS RUNNING. THEN A REMARKABLE THING HAPPENED TODAY - WHILE CRUISING ON THE HIGHWAY AND WITH THE A/C COMPRESSOR ON - THE CARE SUDDENLY AND VIOLENTLY SURGED IN A WAY THAT IT HAD NEVER DONE PREVIOUSLY. THE INCREASE IN RPM'S WAS SIGNIFICANT ENOUGH TO CAUSE THE AUTOMATIC TRANSMISSION TO DOWNSHIFT INTO THE NEXT LOWEST GEAR. FORTUNATELY, I HAD ENOUGH SPACE BETWEEN MY CAR AND THE CAR IN FRONT OF ME TO ALLOW ME TIME TO RESPOND WITHOUT HAVING AND ACCIDENT. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPM'S STARTED SPIKING TO ALMOST 4,000 THEN QUICKLY BACK DOWN TO 1,000. THE RPM'S CONTINUED TO THIS RAPID BACK AND FORTH SPIKING AND DIPPING FOR ALMOST 30 SECONDS. I TURNED OFF THE A/C/ BUT THAT DIDN'T HAVE AN IMMEDIATE AFFECT (AS WAS THE CASE IN THE PREVIOUSLY MENTIONED EPISODES WHEN THE SPIKES AND DIPS WERE MUCH MORE SUBTLE). WHEN TURNING OFF THE A/C DIDN'T DO THE TRICK ((AS IT HAD IN THE PAST) I THEN IMMEDIATELY CHECKED THE CRUISE CONTROL - IT WAS OFF. I THEN STABBED AT THE ACCELERATOR WITH MY FOOT SEVERAL TIMES BEFORE IT FINALLY SETTLED DOWN. AND I HAVE THE FACTORY VOLVO RUBBER MATS THAT ARE SECURED TO THE FLOOR BY A POSITIONING PIN (I'M METICULOUS ABOUT MY CAR THE MAT WAS NO WHERE NEAR THE ACCELERATOR). I AM NATURALLY VERY WARY OF THIS CAR NOW, ESPECIALLY AFTER READING THE MANY COMPLAINTS ABOUT UNINTENDED ACCELERATION FOR THIS MODEL. WHY NO RECALL?
NHTSA complaint #10409415 — an unverified report by a vehicle owner.
at 83,000 milesNorwalk, CT
ELECTRICAL SYSTEM
2000 VOLVO V40 - VERY WELL MAINTAINED, 2ND OWNER, APPROXIMATELY 83,000 MILES. I STARTED NOTICING THAT THE CAR WOULD SURGE ON THE HIGHWAY WITH THE A/C ON AND WHEN I HAD STEADY PRESSURE ON THE ACCELERATOR (I.E. ICRUISING AT A STEADY SPEED). THE SURGE IN RPM'S WOULD BE RHYTHMIC, VERY SUBTLE (100-200 RPMS) AND CONTINUE INDEFINITELY UNTIL I TURN THE A/C OFF - AT WHICH TIME THEY WOULD CEASE. THEY WOULD SOMETIMES RESUME WHEN I TURNED THE A/C COMPRESSOR BACK ON. THIS HAPPENED INFREQUENTLY OVER THE PAST MONTH (IT'S JUNE IN CT, MY STATE OF RESIDENCE) AND WOULD NOT HAPPEN EVERY TIME I RAN THE A/C - BUT ONLY OCCURRED WHEN THE A/C COMPRESSOR WAS RUNNING. THEN A REMARKABLE THING HAPPENED TODAY - WHILE CRUISING ON THE HIGHWAY AND WITH THE A/C COMPRESSOR ON - THE CARE SUDDENLY AND VIOLENTLY SURGED IN A WAY THAT IT HAD NEVER DONE PREVIOUSLY. THE INCREASE IN RPM'S WAS SIGNIFICANT ENOUGH TO CAUSE THE AUTOMATIC TRANSMISSION TO DOWNSHIFT INTO THE NEXT LOWEST GEAR. FORTUNATELY, I HAD ENOUGH SPACE BETWEEN MY CAR AND THE CAR IN FRONT OF ME TO ALLOW ME TIME TO RESPOND WITHOUT HAVING AND ACCIDENT. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPM'S STARTED SPIKING TO ALMOST 4,000 THEN QUICKLY BACK DOWN TO 1,000. THE RPM'S CONTINUED TO THIS RAPID BACK AND FORTH SPIKING AND DIPPING FOR ALMOST 30 SECONDS. I TURNED OFF THE A/C/ BUT THAT DIDN'T HAVE AN IMMEDIATE AFFECT (AS WAS THE CASE IN THE PREVIOUSLY MENTIONED EPISODES WHEN THE SPIKES AND DIPS WERE MUCH MORE SUBTLE). WHEN TURNING OFF THE A/C DIDN'T DO THE TRICK ((AS IT HAD IN THE PAST) I THEN IMMEDIATELY CHECKED THE CRUISE CONTROL - IT WAS OFF. I THEN STABBED AT THE ACCELERATOR WITH MY FOOT SEVERAL TIMES BEFORE IT FINALLY SETTLED DOWN. AND I HAVE THE FACTORY VOLVO RUBBER MATS THAT ARE SECURED TO THE FLOOR BY A POSITIONING PIN (I'M METICULOUS ABOUT MY CAR THE MAT WAS NO WHERE NEAR THE ACCELERATOR). I AM NATURALLY VERY WARY OF THIS CAR NOW, ESPECIALLY AFTER READING THE MANY COMPLAINTS ABOUT UNINTENDED ACCELERATION FOR THIS MODEL. WHY NO RECALL?
NHTSA complaint #10409415 — an unverified report by a vehicle owner.
at 83,000 milesNorwalk, CT
ENGINE AND ENGINE COOLING
2000 VOLVO V40 - VERY WELL MAINTAINED, 2ND OWNER, APPROXIMATELY 83,000 MILES. I STARTED NOTICING THAT THE CAR WOULD SURGE ON THE HIGHWAY WITH THE A/C ON AND WHEN I HAD STEADY PRESSURE ON THE ACCELERATOR (I.E. ICRUISING AT A STEADY SPEED). THE SURGE IN RPM'S WOULD BE RHYTHMIC, VERY SUBTLE (100-200 RPMS) AND CONTINUE INDEFINITELY UNTIL I TURN THE A/C OFF - AT WHICH TIME THEY WOULD CEASE. THEY WOULD SOMETIMES RESUME WHEN I TURNED THE A/C COMPRESSOR BACK ON. THIS HAPPENED INFREQUENTLY OVER THE PAST MONTH (IT'S JUNE IN CT, MY STATE OF RESIDENCE) AND WOULD NOT HAPPEN EVERY TIME I RAN THE A/C - BUT ONLY OCCURRED WHEN THE A/C COMPRESSOR WAS RUNNING. THEN A REMARKABLE THING HAPPENED TODAY - WHILE CRUISING ON THE HIGHWAY AND WITH THE A/C COMPRESSOR ON - THE CARE SUDDENLY AND VIOLENTLY SURGED IN A WAY THAT IT HAD NEVER DONE PREVIOUSLY. THE INCREASE IN RPM'S WAS SIGNIFICANT ENOUGH TO CAUSE THE AUTOMATIC TRANSMISSION TO DOWNSHIFT INTO THE NEXT LOWEST GEAR. FORTUNATELY, I HAD ENOUGH SPACE BETWEEN MY CAR AND THE CAR IN FRONT OF ME TO ALLOW ME TIME TO RESPOND WITHOUT HAVING AND ACCIDENT. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPM'S STARTED SPIKING TO ALMOST 4,000 THEN QUICKLY BACK DOWN TO 1,000. THE RPM'S CONTINUED TO THIS RAPID BACK AND FORTH SPIKING AND DIPPING FOR ALMOST 30 SECONDS. I TURNED OFF THE A/C/ BUT THAT DIDN'T HAVE AN IMMEDIATE AFFECT (AS WAS THE CASE IN THE PREVIOUSLY MENTIONED EPISODES WHEN THE SPIKES AND DIPS WERE MUCH MORE SUBTLE). WHEN TURNING OFF THE A/C DIDN'T DO THE TRICK ((AS IT HAD IN THE PAST) I THEN IMMEDIATELY CHECKED THE CRUISE CONTROL - IT WAS OFF. I THEN STABBED AT THE ACCELERATOR WITH MY FOOT SEVERAL TIMES BEFORE IT FINALLY SETTLED DOWN. AND I HAVE THE FACTORY VOLVO RUBBER MATS THAT ARE SECURED TO THE FLOOR BY A POSITIONING PIN (I'M METICULOUS ABOUT MY CAR THE MAT WAS NO WHERE NEAR THE ACCELERATOR). I AM NATURALLY VERY WARY OF THIS CAR NOW, ESPECIALLY AFTER READING THE MANY COMPLAINTS ABOUT UNINTENDED ACCELERATION FOR THIS MODEL. WHY NO RECALL?
NHTSA complaint #10409415 — an unverified report by a vehicle owner.
at 97,104 milesTurners Falls, MA
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED COMING INTO MY DRIVEWAY. ABLE TO STOP CAR BY USING EMERGENCY BRAKE. COULD HAVE CAUSED A CRASH. BROUGHT TO BE SERVICED. MECHANIC REPORTED THAT IT WAS FAILED LEFT FRONT BRAKE HOSE DUE TO SPRING SUPPORT RUBBING THROUGH. THIS HOSE HAS BEEN REPLACED AND THE OLD PART IS AVAILABLE. MECHANIC ALSO REPORTED THAT RIGHT FRONT BRAKE HOSE NEEDS TO BE REPLACED BECAUSE OF SAME REASON. AN APPOINTMENT FOR THIS HAS BEEN SCHEDULED AND PART WILL BE AVAILABLE. HE FEELS THIS WILL BE A DESIGN ISSUE.
NHTSA complaint #10355663 — an unverified report by a vehicle owner.
at 97,750 milesSacramento, CA
VEHICLE SPEED CONTROL
VEHICLE IDLE INCREASE ON BRAKING TO ABOUT 1500 RPMS. WHEN PUT IN PARK, IDLE INCREASED TO 4500 RPMS. I TRIED TAPING THE GAS TO SEE IF RPMS WOULD GO DOWN. INSTEAD RPMS INCREASED EVEN HIGHER TO OVER 5500 RPMS. TURNED THE CAR OFF. TRIED TO RESTART CAR AND RPMS IMMEDIATELY WENT HIGH AGAIN. TURNED THE CAR OFF A SECOND TIME. COULD NOT RESTART THE CAR. A SIMILAR INCIDENT HAPPENED 36 HOURS LATER AFTER THE CAR HAD BEEN AT THE REPAIR SHIP. THAT INCIDENT HAPPENED AFTER DRIVING AROUND A PARKING LOT LOOKING FOR A SPACE. RPM'S INCREASED. WHEN PUT IN PARK THE RPM'S INCREASED TO OVER 4000 RPMS. CAR TOWED TO REPAIR SHOP.
NHTSA complaint #10320274 — an unverified report by a vehicle owner.
at 70,000 milesEast Patchogue, NY
SUSPENSION:FRONT
FAILURE OF UPPER STRUT MOUNT BUSHINGS CAUSING LOSS OF SUSPENSION / STEERING. REPLACED FOR THE THIRD TIME ON 2000 V-40 VOLVO. RECENTLY VOLVO OFFERED A NEWLY DESIGNED HEAVY DUTY MOUNT AT THREE TIME THE REPLACEMENT COST DEMONSTRATING THAT ORIGINAL EQUIPMENT MOUNT WAS SEVERELY UNDER DESIGNED.
NHTSA complaint #10250489 — an unverified report by a vehicle owner.
at 70,000 milesEast Patchogue, NY
STEERING
FAILURE OF UPPER STRUT MOUNT BUSHINGS CAUSING LOSS OF SUSPENSION / STEERING. REPLACED FOR THE THIRD TIME ON 2000 V-40 VOLVO. RECENTLY VOLVO OFFERED A NEWLY DESIGNED HEAVY DUTY MOUNT AT THREE TIME THE REPLACEMENT COST DEMONSTRATING THAT ORIGINAL EQUIPMENT MOUNT WAS SEVERELY UNDER DESIGNED.
NHTSA complaint #10250489 — an unverified report by a vehicle owner.
at 81,015 milesNorth Miami, FL
ENGINE AND ENGINE COOLING
EVER SINCE I BOUGHT THE 2000 VOLVO V40 STATIONWAGON FROM A PRIVATE DEALERSHIP I'VE HAD NOTHING BUT PROBLEMS TRYING TO START THE CAR. WHEN TRYING TO CRANK UP VEHICLE IT TAKES A COUPLE OF SECONDS BEFORE THE CAR ACTUALLY STARTS AND IT SMELLS LIKE GAS AFTERWARDS. I'VE TAKEN IT TO THE MECHANICS AND THEY HAVE GIVEN IT A FULL TUNE UP AND REPLACED THE INJECTORS BUT STILL I HAVE THE SAME PROBLEM.
NHTSA complaint #10238345 — an unverified report by a vehicle owner.
at 109,865 milesCharlottesville, VA
ENGINE AND ENGINE COOLING
ON JULY 19,2008, OUR 2000 VOLVO V40 LOST POWER WHILE DRIVING 65 MPH ON US 29 IN VIRGINIA. THE CAR WAS STILL RUNNING, BUT IT DID NOT RESPOND TO THE ACCELERATOR. WE WERE ABLE TO SAFELY PULL OFF THE ROAD, AND HAVE CAR TOWED TO OUR MECHANIC. WE WERE TOLD THE PROBLEM WAS A SENSOR FAILURE. ACCORDING TO OUR SERVICE RECORDS, THE BOOST PRESSURE SENSOR AND CAMSHAFT RESET VALVE WAS REPLACED. THREE DAYS LATER, ON JULY 26, 2008, THE SAME THING HAPPENED - THIS TIME IN THE MIDDLE OF A BUSY INTERSECTION. AGAIN, FORTUNATELY, THE CAR REMAINED RUNNING AND SEEMED TO LIMP ALONG TO GET OUT OF THE WAY OF TRAFFIC. AGAIN, THE CAR WAS TOWED TO OUR MECHANIC, WHERE THEY HAVE BEEN UNABLE TO DIAGNOSE THE PROBLEM. A LITTLE INTERNET SEARCH ON OUR PART UNCOVERED A SERIES OF SIMILAR COMPLAINTS REGARDING WHAT APPEARS TO BE THE PROBLEM - AN ETM FAILURE. WE ARE IN THE PROCESS OF WORKING WITH OUR MECHANIC TO GET THIS FIXED.
NHTSA complaint #10236560 — an unverified report by a vehicle owner.
VAN Etten, NY
SUSPENSION:REAR:SPRINGS
WE PURCHASED OUR 2000 V40 FROM THE ORIGINAL OWNER AT 81K. WE NEEDED BOTH REAR SPRINGS REPLACED RIGHT AWAY. THIS WAS THE SECOND TIME THEY WERE REPLACED. DEALER SAID A COMMON FLAW WITH THE V40. WE ARE ALSO NOTICING A SHAKING IN THE FRONT END WHEN ACCELERATING BETWEEN 50-60MPH. NOT SURE WHAT THIS IS. ALSO NOTICING THAT THERE IS A SHAKE IN THE BRAKE PEDAL AND TOLD NEED NEW BRAKE PADS AND ROTORS. THEY WERE JUST REPLACED BEFORE WE GOT THE CAR AT 75K AND NOW CAR HAS 100K WHICH IS A ALL HIGHWAY MILES. WE HAVE ALSO NOTICED DIFFICULTY WITH THE BRAKING SYSTEM, SOMETIMES TROUBLE STOPPING AND BRAKES SQUEAL AFTER SITTING FOR A COUPLE OF DAYS. HEAD LIGHTS AND TAIL LIGHTS ALSO HAVE BURNT OUT QUITE FREQUENTLY. THERE ALSO SEEMS TO BE SOME MAJOR DEFECT WITH THE EXTERIOR PAINT. RUSTING IN MANY PLACES AND PAINT SEEMS TO BE RUBBING OFF AT THE TOUCH. LUCKILY NONE OF THESE HAVE CAUSED ANY ACCIDENTS OR CLOSE CALLS, HOWEVER NOT VERY SATISFIED WITH THIS VOLVO.
NHTSA complaint #10221533 — an unverified report by a vehicle owner.
at 14,000 milesDoylestown, PA
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2000 VOLVO V-40 REAR COIL SPRING FAILURE. CUSTOMER STATED THAT REAR COIL SPRINGS HAVE FRACTURED TWICE. MANUFACTURER WOULD NOT ANSWER WHEN WRITTEN TO.
NHTSA complaint #10203750 — an unverified report by a vehicle owner.
at 103,246 milesGreenfield Center, NY
VEHICLE SPEED CONTROL
THE VEHICLE BOTH ACCELERATED AND DECELERATED WITHOUT INPUT, PLACING ME IN A VERY UNSAFE SITUATION. WHEN I STOPPED THE CAR THE ENGINE, WHICH HAD OVERHEATED, THE RADIATOR HOSE BLEW OUT. THE RADIATOR HOSE WAS REPLACED. I AM CURRENTLY DISCUSSING CORRECTION TO THE ELECTRONIC THROTTLE MODULE WHICH APPEARED TO BE A PROBLEM WITH THIS MAKE AND MODEL.
NHTSA complaint #10193693 — an unverified report by a vehicle owner.
at 103,246 milesGreenfield Center, NY
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
THE VEHICLE BOTH ACCELERATED AND DECELERATED WITHOUT INPUT, PLACING ME IN A VERY UNSAFE SITUATION. WHEN I STOPPED THE CAR THE ENGINE, WHICH HAD OVERHEATED, THE RADIATOR HOSE BLEW OUT. THE RADIATOR HOSE WAS REPLACED. I AM CURRENTLY DISCUSSING CORRECTION TO THE ELECTRONIC THROTTLE MODULE WHICH APPEARED TO BE A PROBLEM WITH THIS MAKE AND MODEL.
NHTSA complaint #10193693 — an unverified report by a vehicle owner.
at 37,448 milesNEW Hartford, CT
SUSPENSION:REAR:SPRINGS
UPON RETURNING TO THE DEALERSHIP FOR THE THIRD TIME FOR A COMPLAINT ABOUT A SUSPICIOUS SOUNDING THUMP OR CLUNK IN THE PASSENGER-SIDE REAR OF OUR 2000 VOLVO V40, IT WAS DISCOVERED THAT BOTH COIL SPRINGS HAD BROKEN. THE VEHICLE AT THE TIME OF REPAIR HAS 50,080 MILES ON IT; WHEN THE NOISE WAS FIRST REPORTED TO THE DEALER ON 12/09/04 THE CAR HAD 37,448 MILES. BOTH SPRINGS BROKE IDENTICALLY AT THE FIRST COIL WHERE THEY SIT IN THE BASE PLATE OF THE STRUT ASSEMBLY. BOTH FRACTURES ARE A SPIRAL CUT THROUGH THE COILS WIRE, LIKE A FATIGUE OR STRESS FRACTURE. THE DEALER REPLACED THE COILS AT MY EXPENSE WHICH INCLUDED THE EXTRA COST OF REPLACING BOTH CONTROL ARMS AND STRUT ASSEMBLIES BECAUSE OF THE DIFFICULTIES THEY HAD REMOVING THE BOLTS DUE TO CORROSION ($1103). AFTER MY COMPLAINT, THEY OFFERED TO COVER THE COST OF THE SPRINGS ONLY ($200) WHICH ALLOWED THEM TO KEEP THE SPRINGS. I PERSUADED THE SERVICE ADVISOR TO ALLOW ME TO HAVE ONE PIECE OF THE SPRING FOR EVIDENCE. I HAVE RESEARCHED AND FOUND OTHER OWNERS WHO HAVE HAD THIS EXACT FAILURE IN THEIR VEHICLES SUSPENSION. I BELIEVE VOLVO HAS AN ENGINEERING FLAW IN THE TEMPERED STEEL COIL SPRINGS.
NHTSA complaint #10162366 — an unverified report by a vehicle owner.
at 29,000 milesStanton, CACrash2 injured
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH THE BRAKES FAILED RESULTING IN A CRASH. A POLICE REPORT WAS FILED AT THE SCENE AND THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. THE DEALERSHIP DETERMINED ON CERTAIN VEHICLES WATER CAN ENTER THE ELECTRICAL BRAKE VACUUM PUMP, CAUSING THE PUMP TO FAIL. THERE IS A NHTSA RECALL, # 03V474000, REGARDING THE SERVICE BRAKES HYDRAULIC POWER ASSIST VACUUM. THE VIN WAS NOT INCLUDED IN THE RECALL.
NHTSA complaint #10156816 — an unverified report by a vehicle owner.
at 65,000 milesChristiansburg, VA
WHEELS:LUGS/NUTS/BOLTS/STUDS
2000 VOLVO V40 FRONT WHEELS BECOME LOOSE. (1) CAR WAS TAKEN TO DEALERSHIP FOR RECALL ON BRAKING SYSTEM. (2) DEPARTING DEALERSHIP, RUMBLE FROM FRONT WAS NOTED. TWO MILES FROM DEALERSHIP, EXTREME VIBRATION CAUSED ME TO STOP. THE PASSENGER FRONT WHEEL HAD NEARLY COME OFF. (3) CAR WAS RETURNED TO DEALERSHIP. I WAS INFORMED THE LUGS: NUTS MUST HAVE BECOME LOOSE. I POINTED OUT THAT TECHNICIAN HAD TAKEN THE WHEEL OFF AND MUST HAVE FORGOTTEN TO TIGHTEN IT. SERVICE MANAGER SAID THIS WAS NOT POSSIBLE. A WEEK AFTER MY COMPLAINT THE DEALER AGREE TO INSPECT THE CAR FOR PROBLEMS. SERVICE MANAGER SAID NO PROBLEMS WERE FOUND. AFTER LEAVING THE DEALERSHIP THE WHEEL BECAME LOOSE AGAIN AFTER 75 MILES OF TRAVEL. I RETIGHENED THE FRONT PASSENGER WHEEL. ALSO, LOOSE WERE THE FRONT DRIVER WHEEL AND THE REAR PASSENGER WHEEL. IS THERE A PROBLEM WITH THE LUGS: NUTS ON THE V40 SERIES? THERE ARE ONLY 4 PER WHEEL. I REGULARLY MUST CHECK ALL LUGS: NUTS. IS THE DEALERSHIP USING INCORRECT METHODS/TOOLS TO ENSURE PROPER TORQUE ON WHEELS? THEY DENY ANY WRONG DOING.
NHTSA complaint #10148914 — an unverified report by a vehicle owner.
at 27,227 milesDeer Park, TX
ENGINE AND ENGINE COOLING:ENGINE
MOTOR MOUNTS BROKE WHILE BEING SERVICED BY THE DEALER. CONSUMER FELT THE PART WAS DEFECTIVE UPON DELIVERY. *AK THE LEFT AND RIGHT ENGINE MOTOR MOUNTS COLLAPSED. THE RIGHT AND LEFT SIDE UPPER ENGINE MOUNT WAS REPLACED. *SC
NHTSA complaint #10103256 — an unverified report by a vehicle owner.
at 65,000 milesChalfont, PA
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
THE REAR SUSPENSION WAS ROUGH FOR ABOUT A YEAR. FOUND BOTH REAR COIL SPRINGS CRACKED AT 65,000 MILES, AND REPLACED.
NHTSA complaint #10086505 — an unverified report by a vehicle owner.
NHTSA complaint #10079319 — an unverified report by a vehicle owner.
at 63,801 milesKatonah, NY
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REAR SPRINGS CRACKED ON 2000 VOLVO V40 WITH ONLY 63805 MILES.
NHTSA complaint #10043798 — an unverified report by a vehicle owner.
Omaha, NE
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE SYSTEM IN CAR WORKS POORLY WHEN CAR IS COLD OR LEFT FOR A FEW HOURS. SIGNIFICANTLY MORE BRAKE PRESSURE IS REQUIRED TO STOP THE CAR WHEN CAR IS COLD. PROBLEM HAS BEEN "FIXED" THREE TIMES BUT HAS RETURNED AGAIN. EVIDENTLY THIS IS RELATED TO FAILURE OF A VACUUM PUMP USED TO PROVIDE ADDITIONAL BRAKE VACUUM FOR THE MASTER CYLINDER WHEN THE ENGINE IS COLD.
NHTSA complaint #10030825 — an unverified report by a vehicle owner.
Omaha, NE
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
BRAKE SYSTEM IN CAR WORKS POORLY WHEN CAR IS COLD OR LEFT FOR A FEW HOURS. SIGNIFICANTLY MORE BRAKE PRESSURE IS REQUIRED TO STOP THE CAR WHEN CAR IS COLD. PROBLEM HAS BEEN "FIXED" THREE TIMES BUT HAS RETURNED AGAIN. EVIDENTLY THIS IS RELATED TO FAILURE OF A VACUUM PUMP USED TO PROVIDE ADDITIONAL BRAKE VACUUM FOR THE MASTER CYLINDER WHEN THE ENGINE IS COLD.
NHTSA complaint #10030825 — an unverified report by a vehicle owner.
Chapel Hill, NC
SERVICE BRAKES, HYDRAULIC
MOISTURE IN THE VACUUM SYSTEM CAUSED THE VACUUM PUMP TO FAIL. WHEN IT WAS COLD THE VEHICLE'S BRAKES DIDN'T FUNCTION AT ALL. THE REAR BRAKES FAILED DUE TO A DEFECT IN THE BRAKE SYSTEM. THE MANUFACTURER REFUSED TO PAY TO REPLACE THE SYSTEM *AK
NHTSA complaint #10031964 — an unverified report by a vehicle owner.