Owners have filed 242 complaints
about the 1998 Volvo V70 with NHTSA between 1997 and 2016.
The largest single group is the brakes.
Across this model's run it ranks 1 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Volvo V70. 50 means typical for this
model; 100 means roughly double.
Severity — 94
18.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
45.9%
25,000 – 49,999 miles
913.2%
50,000 – 74,999 miles
1623.5%
75,000 – 99,999 miles
1522.1%
100,000 – 149,999 miles
1522.1%
150,000+ miles
913.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 1997peak 13Oct 2016
NHTSA investigations into the 1998 Volvo V70
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ04004Opened 8 Jun 2004Closed 5 Nov 2004EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHT FAILURE
ON AUGUST 23, 1999, VOLVO NOTIFIED NHTSA THAT IT WOULD CONDUCT A SAFETY RECALL (99V235) ON CERTAIN 1997 MODEL YEAR (MY) 850 VEHICLES AND CERTAIN 1998 S/V/C 70 SERIES VEHICLES FOR FAILURE OF THE HEADLIGHT SWITCH.THE DEFECT REPORT STATED IN PART: OPERATION OF THE HEADLIGHT SWITCH, OVER AN EXTENDED PERIOD OF TIME, CAN RESULT IN INCONSISTENT OPERATION OF THE SWITCH.VOLVO'S REMEDY FOR THIS RECALL WAS TO REPLACE THE HEADLIGHT SWITCH.THIS RECALL QUERY INVESTIGATION WAS OPENED ON JUNE 8, 2004, BASED ON 13 REPORTS OF HEADLIGHT FAILURE ON 1998 AND 1999 S/V/C 70 SERIES VEHICLES THAT WERE NOT INCLUDED IN...
PE00031Opened 15 Aug 2000Closed 22 Dec 2000EXTERIOR LIGHTING
TURN SIGNAL
PE99040Opened 7 Jun 1999Closed 27 Oct 1999AIR BAGS:SIDE/WINDOW
INADVERTENT SIDE AIR BAG DEPLOYMENT
PE99005Opened 15 Jan 1999Closed 30 Jun 1999VEHICLE SPEED CONTROL:LINKAGES
FUEL LEAKAGE
PE98043Opened 5 Aug 1998Closed 21 Oct 1998VEHICLE SPEED CONTROL:LINKAGES
EXHAUST PIPE BURNS
ODI OPENED THIS INVESTIGATION BASED ON TWO REPORTS OF CHILDREN RECEIVING BURNS ON THEIR LEG FROM THE HOT EXHAUST PIPE WHILE EXITING 1998 MODEL YEAR V70 WAGONS VIA THE REAR LIFTGATE.THESE VEHICLES WERE EQUIPPED WITH A DEALER INSTALLED REAR FACING CHILDREN'S AUXILIARY SEAT (AUXILIARY SEAT).ENTRY TO ANDEXIT FROM THE AUXILIARY SEAT IS ONLY AVAILABLE THROUGH THE REAR LIFTGATE.THE END OF THE EXHAUST PIPE, OR EXHAUST PIPE EXTENSION, ON THE V70 MODEL PROTUDES BEYOUND THE REAR BUNPER FASCIA THRUS INCREASING THE LIKELIHOOD THAT AUXILIARY SEAT OCCUPANTS WILL BURN THEMSELVES WHEN EXITING THE VEHICLE.ADDIT...
Recalls on the 1998 Volvo V70
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20043749,151 units in Canada
Electrical
On certain vehicles, the Master Light Switch may cease to function. If this occurs, the headlights will not function and a loss of visibility will occur, increasing the risk of a vehicle crash. Correction: Dealers will replace the Master Light Switch.
Recall 200110125,883 units in Canada
Lights And Instruments
On certain Volvo C70, C70 convertible, C70 coupe, S70 and V70, inadequate contact between the bulb and socket could cause the front turn signal not to function as designed. This would fail to warn an approaching driver that the vehicle is turning and could lead to a crash. Correction: Dealers will replace the left and right front turn signal bulb and socket.
Recall 199919413,670 units in Canada
Lights And Instruments
On certain Volvo 850, C70, S70 and V70, the connections in the headlight switch may deteriorate. If this occurs, the headlights will not function and a loss of visibility will occur, increasing the risk of a vehicle crash. Correction: Headlight switch will be replaced.
Recall 199916314,250 units in Canada
Seats And Restraints
On certain vehicles, the frontal passenger air bag may be overly sensitive to certain electrostatic discharges. This could cause the possibility of inadvertent air bag deployment. Correction: An extra ground wire will be installed on the passenger-side front airbag system on affected vehicles.
Recall 19990077,225 units in Canada
Emissions
On certain vehicles, the "Vehicle Emission Control Information" label may be incorrect. The label originally affixed incorrectly states that the vehicle conforms to EPA and California requirements. Correction: Replacement label and installation instructions will be sent to owners of affected vehicles.
Recall 1998211691 units in Canada
Structure
On certain Volvo V70 wagon, the location of the tailpipe and the possibility of variability in tailpipe length can present a unique set of circumstances where users of the third row seats may come in contact with the tailpipe when entering or exiting the vehicle. Correction: Owners will be requested to check their tailpipe length and, if necessary, return the vehicle to their dealer for modification.
Reports where the owner recorded a crash, a fire, an injury or a death.
Greenville, SCCrash1 injured
AIR BAGS:FRONTAL
WE HAD TONS OF PROBLEMS WITH THE CAR IMMED. AFTER PURCHASE-CHECK ENGINE LIGHT WAS ALWAYS COMING ON,CAR STALLING,LIGHT COMING ON DASHBOARD,CAR NOISES, ENGINE LEAKS. THE CAR COULD NOT BE FIXED BY CARMAX AS FAR AS CHECK ENGINE LIGHT IS CONCERNED SO WE BROUGHT THE CAR TO A VOLVO DEALER. CHECK ENGINE LIGHT WAS REPAIRED NUMEROUS TIMES YET STILL CAME BACK ON. I NEVER GOT ANY RECALL LETTERS CONCERNING FRONTAL AIRBAG ISSUES IN 1998 VOLVO. I ALWAYS HAD A FEAR THAT ALL OF THE ELECTRICAL PROBLEMS-DASHBOARD LIGHTS,CHECK ENGINE LIGHT-WOULD RESULT IN A SAFETY PROBLEM. I WANT TO KNOW IF THE AIRBAGS WERE CONNECTED AND IF THE CAR HAD PREVIOUSLY BEEN IN A WRECK. DID CARMAX CHECK TO SEE IF THE SRS SYSTEM WAS WORKING?
NHTSA complaint #10251659 — an unverified report by a vehicle owner.
at 60,000 milesMamaroneck, NYCrash
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1998 VOLVO V70. WHILE DRIVING BETWEEN 35-40 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. BOTH VEHICLES SUSTAINED FRONT END DAMAGE AND WERE TOWED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 03/06/08.
NHTSA complaint #10211834 — an unverified report by a vehicle owner.
at 72,592 milesRaleigh, NCFire
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED WHILE PARKED IN THE DRIVEWAY FOR ONE DAY, SMOKE WAS NOTICED COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE WIRING HARNESS CAUSED THE FIRE. THE WIRING HARNESS WAS REPLACED. THE DEALER WAS NOT NOTIFIED. UPDATED 10/18/2006 - THE VEHICLE WAS LAST DRIVEN ABOUT 14 HOURS PRIOR TO THE VEHICLE CATCHING ON FIRE. THE SERVICE DEALER REPLACED THE HARNESS TO THE ABS CONTROL UNIT.
NHTSA complaint #10168235 — an unverified report by a vehicle owner.
at 135,000 milesNEW Bern, NC1 killed
ENGINE AND ENGINE COOLING
THE TIMING BELT HOLDER BROKE ON MY 1998 VOLVO WHILE ON DRIVING ON US ROUTE 40 IN CHAPEL HILL NORTH CAROLINA. THIS CAUSED A COMPLETE LOSS OF ACCELERATION. FORTUNATELY WE WERE IN THE RIGHT LANE AND WERE ABLE TO PULL OFF THE ROAD.
NHTSA complaint #10151274 — an unverified report by a vehicle owner.
at 75,300 milesSomerville, MAFire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
MY CAR IS A 1998 VOLVO V70 T5 WITH 75,000 MILES ON THE ODOMETER. AT ABOUT 7PM ON DECEMBER 28TH, 2005, I MOVED THE CAR FROM MY DRIVEWAY OUT ONTO THE STREET IN FRONT OF MY HOUSE, IN ORDER TO ALLOW A SECOND TANDEM-PARKED CAR OUT. THE VOLVO REMAINED PARKED ON THE STREET, DOORS LOCKED AND WINDOWS UP, UNTIL ABOUT 10PM. AT 10PM I WENT TO MOVE IT BACK INTO THE DRIVEWAY, ONLY TO DISCOVER THAT THE INTERIOR HAD CAUGHT FIRE - THE FIRE WAS NO LONGER BURNING. THE PASSENGER SEAT WAS BURNT DOWN TO THE FRAME, AND SOME OF THE SURROUNDING TRIM ON THE DOOR, DASH AND CENTER CONSOLE WAS BURNED AND MELTED. THE REST OF THE INTERIOR WAS NOT BURNED BUT WAS COVERED WITH SOOT. MY INSURANCE COMPANY - COMMERCE INSURANCE OF MASSACHUSETTS - APPRAISED THE CAR AND DECLARED IT TO BE A TOTAL LOSS. I CAN'T SAY CONCLUSIVELY, BUT, IT APPEARS TO ME THAT THE PASSENGER SIDE SEAT HEATER WAS THE CAUSE OF THE FIRE. I NOTE THAT FOR MODEL YEARS 1996 AND 1997 THERE WAS A RECALL AGAINST VOLVO 850 SEAT HEATERS RELATED TO A FIRE HAZARD, BUT THIS RECALL DOES NOT APPLY TO 1998 MODELS. PERHAPS THE RECALL SHOULD BE EXTENDED TO LATER MODELS.
NHTSA complaint #10147056 — an unverified report by a vehicle owner.
at 102,000 milesKatonah, NYFire
ELECTRICAL SYSTEM
VOLVO V70 1998 - FIRE IN ENGINE COMPARTMENT - CAR DESTROYED DURING ROUTINE DRIVING, ENGINE STOPS. DRIVER NOTICES SMOKE COMING FROM ENGINE COMPARTMENT AND ELECTRICAL SYSTEMS (LIGHTS) BLINKING. IN A FEW MINUTES THE CAR IS TOTALLY DESTROYED BY FIRE. WHEN I VISITED THE WRECKER'S YARD I FOUND A VOLVO 850 WAGON THAT WAS DESTROYED BY FIRE IN THE SAME WAY!
NHTSA complaint #10143876 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
SAN Gabriel, CA
TIRES
SEVERE TIRE SIDEWALL BUBBLES ON ALL FOUR TIRES AFTER ONLY 2 YEARS OF NORMAL USE. TIRE BRAND AND TYPE: DUNLOP 195/60R15 888 H SIGNATURE II.
NHTSA complaint #10915178 — an unverified report by a vehicle owner.
at 151,500 milesSummit, NJ
ELECTRICAL SYSTEM
THE IGNITION SWITCH FREQUENTLY JAMS, LOCKED, IN THE "OFF" POSITION. THE KEY CAN BE INSERTED, BUT THE IGNITION LOCK WILL NOT TURN, MAKING IT IMPOSSIBLE TO START AND OPERATE THE VEHICLE OR TURN ON ACCESSORIES OR TURN THE STEERING WHEEL, RENDERING THE VEHICLE COMPLETELY INOPERATIVE. WHEN THE IGNITION IS IN THE "ON" POSITION, IT CAN BE TURNED OFF WITHOUT DIFFICULTY. WHEN IT IS "OFF," HOWEVER, IT FREQUENTLY CAN NOT BE TURNED "ON". A QUICK INTERNET SEARCH REVEALED THAT THIS IS A RATHER COMMON PROBLEM.
NHTSA complaint #10884834 — an unverified report by a vehicle owner.
at 230,000 milesMoorhead, MN
UNKNOWN OR OTHER
I WAS ON THE ENTRANCE RAMP TO I-94 WHEN THE ACCELERATOR STOMPED FLUSH TO THE FLOOR. THE ENGINE REVVED UNCONTROLLABLY AND I TRIED TO CLUTCH IT DOWN BUT KEPT ON ACCELERATING. AT THIS POINT I TURNED OFF THE IGNITION BUT THAT DID NO GOOD. ALL THE INSTRUMENTATION TURNED OFF BUT THE ENGINE WAS MAXED OUT AND WAS GOING BERSERK. I HAD A CLUTCH SO I PUSHED IT INTO NEUTRAL BUT THE RPMS WENT TO THE 7,000S. WITH THE KEYS OFF, I PULLED OF THE INTERSTATE DESPERATELY TRYING TO SLOW DOWN THE RPMS BUT NOTHING WORKED. I FINALLY PUT IT INTO GEAR TO TRY AND STOP IT AND IT LITERALLY 'BLEW UP'. IT'S TOTALED. WHAT I WANT TO KNOW IS IF THIS HAS BEEN PREVIOUSLY REPORTED, IF THERE HAS BEEN ANY KIND OF RECALL ON THIS. VOLVO WOULDN'T ANSWER ANY OF MY QUESTIONS. IT WAS A GREAT CAR BUT IT WAS A VERY DANGEROUS SITUATION THAT I HAVEN'T BEEN ABLE TO GET ANY ANSWERS ABOUT. IT APPARENTLY WAS SOME KIND OF A COMPUTER MALFUNCTION AS A MECHANICAL FAILURE WOULD HAVE BEEN SOLVED BY TURNING THE KEY 'OFF'! I WANT TO LODGE A COMPLAINT BUT DON'T KNOW WHERE TO START.
NHTSA complaint #10824366 — an unverified report by a vehicle owner.
at 200,000 milesSuitland, MD
SERVICE BRAKES
TL* THE CONTACT OWNS A 1998 VOLVO V70. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ABNORMAL SOUND WAS PRESENT COMING FROM THE REAR PASSENGER SIDE. WHILE INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE BRAKE ROTOR HAD CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. MA 10/25/15
NHTSA complaint #10746645 — an unverified report by a vehicle owner.
at 122,160 milesLaurel, MD
SEATS
PURCHASED THIS CAR THIS MONTH FOR MY SON FOR HIM TO COMMUTE TO SCHOOL. MY SON TOLD ME THAT THE SEAT MOVES TO DIFFERENT POSITION WHEN THE CAR HIT THE POT HOLE. IT IS VERY DANGEROUS IF THE DRIVER HAS SHORT LEGS. THERE IS PRESET POSITION FOR THE SEAT. NO SURE WHAT TO DO WITH THIS.
NHTSA complaint #10704931 — an unverified report by a vehicle owner.
at 130,000 milesEverton, MO
FUEL/PROPULSION SYSTEM
AFTER FILLING FUEL TANK THE CHECK ENGINE LIGHT CAME ON AND THERE IS A VERY STRONG GASOLINE SMELL OUTSIDE THE CAR AND WHEN STOPPED INSIDE CAR. THE ENGINE CODE IS FOR A GROSS EVAP LEAK.I CAN SEE FUEL UNDER GAS TANK COMING FROM THE TOP OF THE TANK. I REMOVED FUEL PUMP ACCSESS DOOR AND CAN SEE FUEL BUBBLING OUT OF THE TOP OF THE FUEL PUMP AND OVERFLOWING THE AREA. THERE IS A VISABLE CRACK ON THE TOP OF THE PUMP.
NHTSA complaint #10650283 — an unverified report by a vehicle owner.
at 151,000 milesGwynn OAK, MD
POWER TRAIN
I JUST PURCHASED ABOUT 2 MONTHS AGO A 1998 VOLVO V70 USED ON 4/3/2014 FOR 3000.00 . THE VEHICLE DROVE JUST FINE UP UNTIL TWO WEEKS AGO WHERE THE TRANSMISSION SEEMS TO BE SLIPPING. WHILE I WAS RIDING ON I695 AND WAS GOING ABOUT SIXTY MILES PER HOUR WHEN THE CAR JERKED AND CUT OFF, MEANING BLINKING IN AND OUT OF THE ELECTRICAL SYSTEM ALONG WITH THE ENGINE AS I WAS PULLING OVER ON THE SHOULDER, WHICH IS TERRIBLY UNSAFE. I ASSUMED AND THOUGHT VOLVO'S WERE GREAT ON MILES AND TRANSMISSION SO I DIDN'T EXPECT IT TO BE HAVING THESE TYPE OF ISSUES. I AM A FIRST TIME VOLVO PURCHASER AND HIGHLY DISAPPOINTED AND IT'S TO EXPENSIVE FOR ALL THE HASSLES. ALL OF THE MINOR ISSUES WERE EXPECTED BECAUSE OF THE VEHICLE BEING A USED CAR. ALSO, I CANNOT EVEN CHECK THE TRANSMISSION FLUID LEVELS IN ORDER TO SEE IF ALL I NEED IS SOME TRANSMISSION FLUID, THE DIPSTICK THAT LEADS TO THE TRANSMISSION IS STUCK, AS IN I HAVE TRIED PULLING, TWISTING AND TURNING BUT TO NO AVAIL. AFTER PURCHASING A 300 DOLLAR KEY PAD FROM THE DEALER I EXPECT MORE FROM THE MANUAL AND AT LEAST TO BE ABLE TO CHECK ALL FLUIDS ON THE VEHICLE. IF THESE MINOR ISSUES DIDN'T EVOLVE INTO MAJOR ISSUES WITH MY VOLVO VEHICLE I WOULD NOT HAVE AN ISSUE. YET THE PROBLEM IS THAT THESE MINOR ISSUES ARE INDEED CAUSING MAJOR REPAIRS WHICH IS SIMPLY UNACCEPTABLE AND CAUSING UNSAFE DRIVING HAZARDOUS SITUATIONS THAT COULD INDEED AFFECT THE LIFE OF MYSELF AND OTHER DRIVERS. THANK YOU VERY MUCH FOR LISTEN AND HOPEFULLY DIRECTLY ADDRESSING MY CONCERNS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 12/8/2014
NHTSA complaint #10592530 — an unverified report by a vehicle owner.
at 151,000 milesGwynn OAK, MD
SUSPENSION
I JUST PURCHASED ABOUT 2 MONTHS AGO A 1998 VOLVO V70 USED ON 4/3/2014 FOR 3000.00 . THE VEHICLE DROVE JUST FINE UP UNTIL TWO WEEKS AGO WHERE THE TRANSMISSION SEEMS TO BE SLIPPING. WHILE I WAS RIDING ON I695 AND WAS GOING ABOUT SIXTY MILES PER HOUR WHEN THE CAR JERKED AND CUT OFF, MEANING BLINKING IN AND OUT OF THE ELECTRICAL SYSTEM ALONG WITH THE ENGINE AS I WAS PULLING OVER ON THE SHOULDER, WHICH IS TERRIBLY UNSAFE. I ASSUMED AND THOUGHT VOLVO'S WERE GREAT ON MILES AND TRANSMISSION SO I DIDN'T EXPECT IT TO BE HAVING THESE TYPE OF ISSUES. I AM A FIRST TIME VOLVO PURCHASER AND HIGHLY DISAPPOINTED AND IT'S TO EXPENSIVE FOR ALL THE HASSLES. ALL OF THE MINOR ISSUES WERE EXPECTED BECAUSE OF THE VEHICLE BEING A USED CAR. ALSO, I CANNOT EVEN CHECK THE TRANSMISSION FLUID LEVELS IN ORDER TO SEE IF ALL I NEED IS SOME TRANSMISSION FLUID, THE DIPSTICK THAT LEADS TO THE TRANSMISSION IS STUCK, AS IN I HAVE TRIED PULLING, TWISTING AND TURNING BUT TO NO AVAIL. AFTER PURCHASING A 300 DOLLAR KEY PAD FROM THE DEALER I EXPECT MORE FROM THE MANUAL AND AT LEAST TO BE ABLE TO CHECK ALL FLUIDS ON THE VEHICLE. IF THESE MINOR ISSUES DIDN'T EVOLVE INTO MAJOR ISSUES WITH MY VOLVO VEHICLE I WOULD NOT HAVE AN ISSUE. YET THE PROBLEM IS THAT THESE MINOR ISSUES ARE INDEED CAUSING MAJOR REPAIRS WHICH IS SIMPLY UNACCEPTABLE AND CAUSING UNSAFE DRIVING HAZARDOUS SITUATIONS THAT COULD INDEED AFFECT THE LIFE OF MYSELF AND OTHER DRIVERS. THANK YOU VERY MUCH FOR LISTEN AND HOPEFULLY DIRECTLY ADDRESSING MY CONCERNS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 12/8/2014
NHTSA complaint #10592530 — an unverified report by a vehicle owner.
at 151,000 milesGwynn OAK, MD
ENGINE
I JUST PURCHASED ABOUT 2 MONTHS AGO A 1998 VOLVO V70 USED ON 4/3/2014 FOR 3000.00 . THE VEHICLE DROVE JUST FINE UP UNTIL TWO WEEKS AGO WHERE THE TRANSMISSION SEEMS TO BE SLIPPING. WHILE I WAS RIDING ON I695 AND WAS GOING ABOUT SIXTY MILES PER HOUR WHEN THE CAR JERKED AND CUT OFF, MEANING BLINKING IN AND OUT OF THE ELECTRICAL SYSTEM ALONG WITH THE ENGINE AS I WAS PULLING OVER ON THE SHOULDER, WHICH IS TERRIBLY UNSAFE. I ASSUMED AND THOUGHT VOLVO'S WERE GREAT ON MILES AND TRANSMISSION SO I DIDN'T EXPECT IT TO BE HAVING THESE TYPE OF ISSUES. I AM A FIRST TIME VOLVO PURCHASER AND HIGHLY DISAPPOINTED AND IT'S TO EXPENSIVE FOR ALL THE HASSLES. ALL OF THE MINOR ISSUES WERE EXPECTED BECAUSE OF THE VEHICLE BEING A USED CAR. ALSO, I CANNOT EVEN CHECK THE TRANSMISSION FLUID LEVELS IN ORDER TO SEE IF ALL I NEED IS SOME TRANSMISSION FLUID, THE DIPSTICK THAT LEADS TO THE TRANSMISSION IS STUCK, AS IN I HAVE TRIED PULLING, TWISTING AND TURNING BUT TO NO AVAIL. AFTER PURCHASING A 300 DOLLAR KEY PAD FROM THE DEALER I EXPECT MORE FROM THE MANUAL AND AT LEAST TO BE ABLE TO CHECK ALL FLUIDS ON THE VEHICLE. IF THESE MINOR ISSUES DIDN'T EVOLVE INTO MAJOR ISSUES WITH MY VOLVO VEHICLE I WOULD NOT HAVE AN ISSUE. YET THE PROBLEM IS THAT THESE MINOR ISSUES ARE INDEED CAUSING MAJOR REPAIRS WHICH IS SIMPLY UNACCEPTABLE AND CAUSING UNSAFE DRIVING HAZARDOUS SITUATIONS THAT COULD INDEED AFFECT THE LIFE OF MYSELF AND OTHER DRIVERS. THANK YOU VERY MUCH FOR LISTEN AND HOPEFULLY DIRECTLY ADDRESSING MY CONCERNS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 12/8/2014
NHTSA complaint #10592530 — an unverified report by a vehicle owner.
at 151,000 milesGwynn OAK, MD
ELECTRONIC STABILITY CONTROL (ESC)
I JUST PURCHASED ABOUT 2 MONTHS AGO A 1998 VOLVO V70 USED ON 4/3/2014 FOR 3000.00 . THE VEHICLE DROVE JUST FINE UP UNTIL TWO WEEKS AGO WHERE THE TRANSMISSION SEEMS TO BE SLIPPING. WHILE I WAS RIDING ON I695 AND WAS GOING ABOUT SIXTY MILES PER HOUR WHEN THE CAR JERKED AND CUT OFF, MEANING BLINKING IN AND OUT OF THE ELECTRICAL SYSTEM ALONG WITH THE ENGINE AS I WAS PULLING OVER ON THE SHOULDER, WHICH IS TERRIBLY UNSAFE. I ASSUMED AND THOUGHT VOLVO'S WERE GREAT ON MILES AND TRANSMISSION SO I DIDN'T EXPECT IT TO BE HAVING THESE TYPE OF ISSUES. I AM A FIRST TIME VOLVO PURCHASER AND HIGHLY DISAPPOINTED AND IT'S TO EXPENSIVE FOR ALL THE HASSLES. ALL OF THE MINOR ISSUES WERE EXPECTED BECAUSE OF THE VEHICLE BEING A USED CAR. ALSO, I CANNOT EVEN CHECK THE TRANSMISSION FLUID LEVELS IN ORDER TO SEE IF ALL I NEED IS SOME TRANSMISSION FLUID, THE DIPSTICK THAT LEADS TO THE TRANSMISSION IS STUCK, AS IN I HAVE TRIED PULLING, TWISTING AND TURNING BUT TO NO AVAIL. AFTER PURCHASING A 300 DOLLAR KEY PAD FROM THE DEALER I EXPECT MORE FROM THE MANUAL AND AT LEAST TO BE ABLE TO CHECK ALL FLUIDS ON THE VEHICLE. IF THESE MINOR ISSUES DIDN'T EVOLVE INTO MAJOR ISSUES WITH MY VOLVO VEHICLE I WOULD NOT HAVE AN ISSUE. YET THE PROBLEM IS THAT THESE MINOR ISSUES ARE INDEED CAUSING MAJOR REPAIRS WHICH IS SIMPLY UNACCEPTABLE AND CAUSING UNSAFE DRIVING HAZARDOUS SITUATIONS THAT COULD INDEED AFFECT THE LIFE OF MYSELF AND OTHER DRIVERS. THANK YOU VERY MUCH FOR LISTEN AND HOPEFULLY DIRECTLY ADDRESSING MY CONCERNS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 12/8/2014
NHTSA complaint #10592530 — an unverified report by a vehicle owner.
at 185,000 milesBelmont, CA
STRUCTURE:BODY
DRIVERS SIDE DOOR HINGE/STRAP FAILED CAUSING DOOR TO BREAK FROM FRAME AND BECOME DYSFUNCTIONAL. AS IT WORSENED OVER A FEW DAYS THE DOOR BECAME INCREASINGLY DIFFICULT TO OPEN WHERE IT BECAME A SAFETY CONCERN. VOLVO MECHANIC REFERRED TO AUTO METAL SERVICE SHOP WHICH REPLACED/REPAIRED DOOR STRAP AND WELDED DOOR BACK TO FRAME AND CONFIRMED THIS WAS A KNOWN "WORKMANSHIP" DEFECT WITH A NUMBER OF VOLVO MODELS AND YEARS. VOLVO N.A. WAS NOTIFIED OF THIS 9/13/13 AND WAS INTERESTED TO SEE THE REPAIR INVOICE, WHICH WAS PROVIDED TO THEM, BUT IN THE END THEY DECLINED TO REIMBURSE FOR THIS FLAW STATING THE CAR WAS NO LONGER COVERED BY A MANUFACTURER'S WARRANTY. WHEN THE DRIVERS SIDE DOOR BECOMES DYSFUNCTIONAL FROM FAULTY WORKMANSHIP THAT INDICATES A SAFETY ISSUE THAT THE MANUFACTURER SHOULD "MAN UP" AND REPAIR/RECALL OR REIMBURSE THE OWNER FOR, REGARDLESS IF THE VEHICLE IS NO LONGER UNDER MANUFACTURER'S WARRANTY. DOORS SHOULDN'T JUST BREAK OFF FROM THE FRAME UNDER NORMAL USE. THERE WAS NO CRASH OR ABUSE INVOLVED WITH THIS DOOR. IT JUST BROKE LIKE A CHEAP, INFERIOR PRODUCT.
NHTSA complaint #10544051 — an unverified report by a vehicle owner.
at 130,000 milesYonkers, NY
UNKNOWN OR OTHER
IGNITION KEY CYLINDER MALFUNCTIONING. INSERT KEY TO START CAR, KEY ROTATES 360 DEGREES WITHOUT ENGAGING. TAKES SEVERAL ATTEMPTS TO GET THE KEY TO NOT ROTATE AND ACTUALLY START THE CAR. I HAVE SPOKEN TO SEVERAL MECHANICS AND HAVE SEEN MULTIPLE THREADS ON FORUMS THAT THIS IS NOT AN UNCOMMON ISSUE WITH THESE CARS AND IT SEEMS TO BE SOMETHING THAT OCCURS AFTER 100,000 MILES. ESTIMATED COST OF REPAIR IS $600 - TO $800.
NHTSA complaint #10412811 — an unverified report by a vehicle owner.
at 159,000 milesGainesville, GA, GA
EXTERIOR LIGHTING
EXTERIOR LIGHTING: HEADLIGHTS GOING OUT WHILE DRIVING, BRAKE LIGHTS DO NOT WORK. FUSES ARE GOOD AND BULBS ARE GOOD AS WELL! BRAKES HAVEN'T WORKED SINCE THE DRIVE HOME HEADLIGHTS GO IN AND OUT. COULD RESULT IN AN ACCIDENT!
NHTSA complaint #10386483 — an unverified report by a vehicle owner.
at 139,000 milesGaithersburg, MD
SEAT BELTS
TL* THE CONTACT OWNS A 1998 VOLVO V70. THE CONTACT STATED THE REAR SEAT BELT BECAME LODGED AND COULD NOT BE USED. THE CONTACT ATTEMPTED TO REPAIR THE FAILURE HIMSELF BUT WAS UNSUCCESSFUL. THE MANUFACTURER ADVISED THE VEHICLE WARRANTY WAS EXPIRED AND WOULD NOT OFFER ANY FURTHER ASSISTANCE. THE SEAT BELT REMAINED LODGED FOR OVER THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 143,000.
NHTSA complaint #10346742 — an unverified report by a vehicle owner.
at 100,000 milesBaltimore, MD
STEERING:COLUMN
TL* THE CONTACT OWNS A 1998 VOLVO CROSS COUNTRY V70. TWICE WITHIN THE YEAR, THE RACK AND PINION HAD TO BE REPAIRED. AFTER THE FIRST REPAIR THE STEERING COLUMN CONTINUED TO LOCK WHILE DRIVING. THE FIRST REPAIR COST $1000.00. THE SECOND REPAIR WAS PERFORMED AT AN EXPENSE OF $14000.00. THE FAILURE MILEAGE WAS 100000 . THE CURRENT MILEAGE WAS 115000.
NHTSA complaint #10290868 — an unverified report by a vehicle owner.
at 100,000 milesBaltimore, MD
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 1998 VOLVO CROSS COUNTRY V70. TWICE WITHIN THE YEAR, THE RACK AND PINION HAD TO BE REPAIRED. AFTER THE FIRST REPAIR THE STEERING COLUMN CONTINUED TO LOCK WHILE DRIVING. THE FIRST REPAIR COST $1000.00. THE SECOND REPAIR WAS PERFORMED AT AN EXPENSE OF $14000.00. THE FAILURE MILEAGE WAS 100000 . THE CURRENT MILEAGE WAS 115000.
NHTSA complaint #10290868 — an unverified report by a vehicle owner.
Greenville, SCCrash1 injured
AIR BAGS:FRONTAL
WE HAD TONS OF PROBLEMS WITH THE CAR IMMED. AFTER PURCHASE-CHECK ENGINE LIGHT WAS ALWAYS COMING ON,CAR STALLING,LIGHT COMING ON DASHBOARD,CAR NOISES, ENGINE LEAKS. THE CAR COULD NOT BE FIXED BY CARMAX AS FAR AS CHECK ENGINE LIGHT IS CONCERNED SO WE BROUGHT THE CAR TO A VOLVO DEALER. CHECK ENGINE LIGHT WAS REPAIRED NUMEROUS TIMES YET STILL CAME BACK ON. I NEVER GOT ANY RECALL LETTERS CONCERNING FRONTAL AIRBAG ISSUES IN 1998 VOLVO. I ALWAYS HAD A FEAR THAT ALL OF THE ELECTRICAL PROBLEMS-DASHBOARD LIGHTS,CHECK ENGINE LIGHT-WOULD RESULT IN A SAFETY PROBLEM. I WANT TO KNOW IF THE AIRBAGS WERE CONNECTED AND IF THE CAR HAD PREVIOUSLY BEEN IN A WRECK. DID CARMAX CHECK TO SEE IF THE SRS SYSTEM WAS WORKING?
NHTSA complaint #10251659 — an unverified report by a vehicle owner.
Valdosta, GA
TIRES:SIDEWALL
TIRES HAVE NOT FAILED. SIDEWALL CRACKS/DETERIORATION NOTICED DURING ROUTINE STOP FOR GAS. I PLAN TO REPLACE ALL 4 TIRES IMMEDIATELY.
NHTSA complaint #10216170 — an unverified report by a vehicle owner.
at 60,000 milesMamaroneck, NYCrash
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1998 VOLVO V70. WHILE DRIVING BETWEEN 35-40 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. BOTH VEHICLES SUSTAINED FRONT END DAMAGE AND WERE TOWED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 03/06/08.
NHTSA complaint #10211834 — an unverified report by a vehicle owner.
at 22,000 milesSpokane, WA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 1998 VOLVO V70. WHILE DRIVING BETWEEN 10-60 MPH, THE ENGINE REVVED. THE VEHICLE SHOOK AND THE BRAKES MADE A GRINDING NOISE, ALTHOUGH THEY WERE NOT APPLIED. THE ABS WARNING INDICATOR LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STOPPED NORMALLY. THE ABS CONTROL UNIT (PART NUMBER 860266) WAS REPLACED. THE FAILURE CEASED FOR 30,000 MILES BEFORE IT RECURRED. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 105,000.
NHTSA complaint #10206298 — an unverified report by a vehicle owner.
at 124,000 milesTampa, FL
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 1998 VOLVO V70. THE CONTACT STATED THAT THE SIDEWALL ON ONE OF HIS SUMITOMO TIRES COMPLETELY FAILED WHILE DRIVING 50 MPH. THE CONTACT WAS UNSURE OF THE DOT NUMBER. THE CURRENT AND FAILURE MILEAGES WERE 124,000. THE TIRE INFORMATION WAS UNAVAILABLE.
NHTSA complaint #10196875 — an unverified report by a vehicle owner.
at 120,000 milesO'fallon, MO
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS / TRAC LIGHTS INTERMITTENT FAILURE, CAUSING OCCASIONAL LOSS OF BRAKING FOR 1-2 SECONDS.
NHTSA complaint #10181676 — an unverified report by a vehicle owner.
Wenonah, NJ
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS / TRACTION CONTROL UNIT ON THESE CARS FAIL IN UNREASONABLY HIGH NUMBERS. IT'S SUCH A BIG BUSINESS, THAT MECHANICS SELL THOUSANDS OF REFURBISHED UNITS ON EBAY. VOLVO CHARGES OVER $700 FOR THE PARTS, AND IS AVOIDING REPAIRING THIS ITEM BECAUSE I'M SURE SOME ACTUARY TOLD THEM IT'S CHEAPER TO PAY CLAIMS AND DEFEND LAWSUITS THAN TO PROTECT THEIR CUSTOMERS. I HAVE NOT EXPERIENCED AN ACCIDENT OR CRASH AS A RESULT, BUT I'M SURE HUNDREDS OF PEOPLE HAVE.
NHTSA complaint #10172624 — an unverified report by a vehicle owner.
Wenonah, NJ
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
THE ABS / TRACTION CONTROL UNIT ON THESE CARS FAIL IN UNREASONABLY HIGH NUMBERS. IT'S SUCH A BIG BUSINESS, THAT MECHANICS SELL THOUSANDS OF REFURBISHED UNITS ON EBAY. VOLVO CHARGES OVER $700 FOR THE PARTS, AND IS AVOIDING REPAIRING THIS ITEM BECAUSE I'M SURE SOME ACTUARY TOLD THEM IT'S CHEAPER TO PAY CLAIMS AND DEFEND LAWSUITS THAN TO PROTECT THEIR CUSTOMERS. I HAVE NOT EXPERIENCED AN ACCIDENT OR CRASH AS A RESULT, BUT I'M SURE HUNDREDS OF PEOPLE HAVE.
NHTSA complaint #10172624 — an unverified report by a vehicle owner.
Jersey City, NJ
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
THE HEADLIGHT SWITCH MALFUNCTIONED.
NHTSA complaint #10171494 — an unverified report by a vehicle owner.