118 of the
521 complaints filed about the Volvo V70XC
are about the throttle and cruise control —
23% of everything owners reported.
The worst model year for it is 2000.
118
Complaints
23%
Share of all complaints
3
Crashes
1
Fires
Acceleration & Cruise Control complaints by model year
TL* THE CONTACT OWNS A 2003 VOLVO XC70. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS STOPPED WHILE DEPRESSING THE BRAKE PEDAL AND ACTIVATING THE PARKING BRAKES. THE CONTACT PULLED OVER AND PARKED ON THE SIDE OF THE ROADWAY. THE CONTACT THEN DROVE TO HIS RESIDENCE. THE CONTACT CALLED LOCAL DEALER VOLVO CARS OF BETHESDA SERVICE CENTER (5415 BUTLER RD, BETHESDA, MD 20814, (301) 750-6100) WHO HAD AN EMPLOYEE TO PICK UP THE VEHICLE TO BE SERVICED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AND WAS RETURNED TO THE RESIDENCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 280,582.
NHTSA complaint #11404241 — an unverified report by a vehicle owner.
1) FUEL SMELL, AND HARDER TO START ENGINE. ENGINE CRANK W/O PROBLEM. SYMPTOMS STARTED AROUND JULY 4TH LAST YEAR, GETTING SEVER AND MORE OFTEN. TOOK MY CAR TO LOCAL VOLVO, BUT THEY SAID "NO RECALL FOR THIS CAR" EVEN THOUGH MULTIPLE EXACT SAME SYMPTOMS ARE REPORTED, THEN TOOK MY CAR TO LOCAL AUTO REPAIR GARAGE FINALLY, TODAY MECHANIC CALLS AND SAYS "FUEL PUMP FAILURE". 2) TRANSMISSION SLIP, "SHOCK" WHEN SHIFT UP, AROUND 2ND TO 3RD GEAR, ALSO MANY USER COMPLAIN AISIN-MADE TRANSMISSION SLIPS/SHOCK WHEN SHIFT UP, PROGRAM/SOFTWEAR UPDATE SOLVES SOME USERS BUT NO ALL, LOCAL DEALER SAYS "UPDATE COSTS ABOUT 200 DOLLARS, BECAUSE OF NO RECALL", ALSO THEY SAY "BUT MAY NOT SOLVE PROBLEM" WHY THEY DON'T SEE ANY RECALL FOR MY CAR, OR WHY I CANNOT GET ANY SUPPORT FROM VOLVO, EVEN MANY USER COMPLAIN SAME SYMPTOMS?
NHTSA complaint #10725454 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 VOLVO V70XC. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED UNTIL THE ACCELERATOR PEDAL WAS ENGAGED FORCEFULLY. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ELECTRONIC THROTTLE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10641190 — an unverified report by a vehicle owner.
WITH MY FOOT ON THE BRAKE, I PUT THE CAR IN REVERSE AND SUDDENLY THE ENGINE REVS UP AND THE CAR ACCELERATES AT A HIGH RATE. LUCKILY, MY FOOT WAS ON THE BRAKE AND I COULD STOP THE CAR. I HAD TO PRESS DOWN QUITE HARD ON THE BRAKE PEDAL. A COUPLE OF SECONDS AFTER APPLYING THE BRAKES, THE ENGINE RETURNS TO A NORMAL IDLE SPEED. THIS SUDDEN ACCELERATION HAS OCCURRED THREE TIMES OVER, APPROXIMATELY, THE LAST SIX MONTHS. THE MOST RECENT OCCURRENCE WAS TODAY, AUGUST 21, 2014. I ESTIMATED THE FIRST OCCURRENCE WAS IN FEBRUARY OF 2014.
NHTSA complaint #10627341 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS 2000 VOLVO V70XC. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE LOST ACCELERATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IDLE AIR CONTROL CIRCUIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
NHTSA complaint #10626038 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 VOLVO V70XC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. A TROUBLE CODE WAS DETECTED PERTAINING TO THE ELECTRONIC THROTTLE MODULE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL) WHICH WAS EXPIRED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10544302 — an unverified report by a vehicle owner.
THE CAR WENT INTO A "LIMP HOME MODE" AS I WAS PULLING INTO TRAFFIC, CAUSING SEVERAL CARS TO HAVE TO SWERVE TO KEEP FROM HITTING ME. I CALLED VOLVO AND THEY SAID THE 99 & 00 ( WHICH I OWN BOTH ) MODELS HAD A RECALL ON THE PART. I CARRIED THE CAR TO THE VOLVO DEALERSHIP AND THEY SAID THE RECALL WAS ONLY TO INSTALL A SOFTWARE UPDATE, NOT TO REPLACE THE PART ITSELF. WELL, THEY DID THE SOFTWARE UPGRADE AND ABOUT HALF WAY HOME, 5 MILES OR LESS, THE ETC LIGHT CAME ON AGAIN AND THE CAR WENT INTO THE LIMP HOME MODE AGAIN, BARELY MAKING IT HOME. I CALLED THE DEALERSHIP AND THEY SAID THAT THE MODULE ITSELF NEEDED TO BE REPLACED AND WAS NOT COVERED BY THE RECALL ????? THEY TOLD ME IT WOULD BE BETWEEN $1200-$1300 TO REPLACE. THIS IS EXTREMELY WRONG AND DANGEROUS. AS MUCH AS I CAN GATHER FROM READING COMPLAINTS ON VOLVO FORUMS, THIS IS A PROBLEM VOLVO HAS KNOWN ABOUT SINCE AT LEAST 2004 AND HAS AFFECTED ABOUT 200,000 CARS. IS THERE NOTHING THAT CAN BE DONE ABOUT THIS MATTER ?? PLEASE ADVISE.. PS. THE VIN ON MY 2000 V70 XC IS [XXX] , HAS 145,000 MILES AND HAS THE EXACT SAME PROBLEM AS THE 1999 MODEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10493074 — an unverified report by a vehicle owner.
THROTTLE CONTROL MALFUNCTION NHTSA DEFECT INVESTIGATION #EA05021 VOLVO V70XC 2001 PLACED INTO SERVICE ON JUNE 19, 2001. THE CAR DISPLAYS ALL SYMPTOMS OF ETM FAILURE AS DESCRIBED IN THE NUMEROUS ONLINE FORUMS REGARDING THIS SUBJECT. THE CAR LUNGES FORWARD WITH MY FOOT ON THE BRAKE, LUNGES FORWARD WHILE SLOWING DOWN AND IDLES ERRATICALLY AS IF I WERE APPLYING THE GAS PEDAL OVER AND OVER. I BELIEVE DYER AND DYER VOLVO IS ATTEMPTING TO "WAIT ME OUT" UNTIL THE 10 YEARS HAS PASSED FOR THE WARRANTY SINCE THERE IS ONLY TWO MONTHS LEFT ON THE CLOCK. I PURCHASED THIS CAR USED AND TOOK IT TO DEALER ON THE VERY NEXT DAY WITH THESE COMPLAINTS. THEY INDICATED THAT THE CAR RECEIVED THE RECALL SERVICE "SOFTWARE UPDATE" IN 2006. THEY LIED TO ME AND TOLD ME THAT THEY COULD REPLACE THE ETM BUT ONLY AFTER I PAID THEM $600 TO CLEAN REPLACE THE PCV FLAME TRAP. THE TECHNICIAN [XXX] LITERALLY TOLD ME, THAT IF I WOULD PAY FOR THE FLAME TRAP REPLACEMENT, THEN HE COULD GET THE ETM REPLACED FOR FREE UNDER WARRANTY - THAT THIS "JUST HAD TO BE RULED OUT TO SATISFY VOLVO HQ." I NEXT TOOK THE CAR TO NORTHPOINT VOLVO AND THEY CLEANED THE INTAKE UNDER THE 10 YEAR WARRANTY BUT STILL REFUSED TO REPLACE THE FAULTY ETM. THEY INDICATED THAT THE FLAME TRAP DID NOT NEED TO BE REPLACED IN ORDER TO RECEIVE A REPLACEMENT ETM BUT THAT "VOLVO CORPORATE" WOULD NOT APPROVE A REPLACEMENT ETM - ONLY A CLEANING. AGAIN I BELIEVE I AM JUST BEING WAITED OUT. I ALSO HAVE TAKEN THE VEHICLE TO AN INDEPENDENT VOLVO-AUTHORIZED AND CERTIFIED SHOP (VOLVO OF GWINNETT) WHO HAVE TOLD ME THAT THEY ARE 100% CERTAIN THAT I HAVE A FAILED ETM BUT THAT VOLVO WILL NOT REIMBURSE THEM FOR THE WARRANTY WORK AT ALL - THAT THEY ONLY LET THEIR DEALERS DO THIS WORK TO MINIMIZE THE # OF REPLACEMENTS. EVERY DAY THIS CAR DISPLAYS THESE CHARACTERISTICS AND VOLVO REFUSES TO REPLACE THE CLEARLY FAULTY ETM. AM I GOING TO HAVE TO GET IN A FATAL ACCIDENT AND DIE BEFORE VOLVO DOES THE RIGHT THING? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
NHTSA complaint #10395310 — an unverified report by a vehicle owner.
PULLING INTO RESTAURANT PARKING SPACE. PUSHED ON BRAKE AND VEHICLE SHOT FORWARD. ENDED UP IN RESTAURANT. NOT SURE WHAT HAPPENED, BUT NEVER ACCIDENTALLY HIT THROTTLE BEFORE. CONCERNED, INSURANCE CHECKED RECALLS AND FOUND A PROBLEM.
NHTSA complaint #10370922 — an unverified report by a vehicle owner.
1999 VOLVO XC V70. CONSUMER STATES VEHICLE THE WOULD HESITATE AND THEN SUDDENLY ACCELERATE. *TGW THE CONSUMER STATED THE DEALER INFORMED HIM THE VEHICLE WAS TOO OLD FOR WARRANTY REPAIRS CONCERNING THE ETM COMPONENTS.
NHTSA complaint #10325290 — an unverified report by a vehicle owner.
WHILE DRIVING OUR 2000 VOLVO V70 XC, THE THROTTLE BEGAN ACTING STRANGE, REQUIRING US TO PRESS MUCH MORE THAN USUAL ON THE THROTTLE TO AVOID THE ENGINE CUTTING OUT, WHILE PULLING OUT INTO TRAFFIC. THE CAR WAS TAKEN TO THE DEALER, WHO DIAGNOSED A FAULTY ELECTRONIC THROTTLE MODULE, AND I WAS TOLD IT WOULD BE COVERED UNDER AN EXTENDED WARRANTY. THE PART WAS ORDERED, AND IN EARLY JANUARY 2010, I RETURNED TO THE DEALER FOR INSTALLATION. THE CAR HAS BEEN GETTING WORSE, AND WE HAVE COME VERY CLOSE TO HAVING AN ACCIDENT DUE TO THE FAULTY DESIGN. WHEN THE CAR WAS BROUGHT TO THE DEALER FOR THE WARRANTY REPAIR, THEY INFORMED ME THAT THE CAR WAS 'WARRANTY EXCLUDED', AND WOULD NOT BE COVERED, DUE TO THE STATUS OF THE TITLE. MY RESEARCH HAS INDICATED THAT THIS IS AN EXTREMELY COMMON PROBLEM, WHICH THERE WAS A RECALL TO RECALIBRATE THE THROTTLE, BUT NO RECALL TO ADDRESS THE ACTUAL FAILURE. THIS SEEMS ODD THAT VOLVO WOULD NOT HONOR THE SPIRIT OF THE RECALL.
NHTSA complaint #10318180 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 VOLVO XC70. WHILE DRIVING 55 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE CONTACT HAD RECEIVED RECALL NOTICE #06V441000(VEHICLE SPEED CONTROL). THE MANUFACTURER ADVISED HIM THAT THE VEHICLE HAD TO BE TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. HOWEVER THE NEAREST VOLVO DEALER WAS THREE HOURS AWAY AND HE HAS TO PAY FOR TOWING. THE CURRENT AND FAILURE MILEAGES WERE 60,500.
NHTSA complaint #10287488 — an unverified report by a vehicle owner.
PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER BEING TOLD THE COST, DEALERSHIP CALLED BACK TO SAY UNDER EMISSIONS WARRANTY. $1200 PART WAS COVERED BUT I PAID LABOR/OTHER PARTS. DEALER WAS ASKED ON BOTH OCCASIONS TO COMPLETE SERVICE DUE. FAILED TO COMPLETE THESE AS REQUESTED. PROBLEMS CONTINUED. THIS TIME THE DEALERSHIP TOLD ME THAT ETS WAS GONE CAUSING THE CAR TO GO INTO LIMP MODE. REPAIRS DONE AT A COST OF ALL $2600.00. LESS THAN A YEAR, SAME PROBLEM OCCURRED. THE OIL LIGHT CAME ON (THOUGH THERE WAS OIL IN THE CAR). THE CAR WAS TOWED TWO HOURS BACK HOME . WHEN I TOOK THE CAR TO A DIFFERENT INDEPENDENT GARAGE THEY (LIKE TWO OTHERS BEFORE) TOLD ME TO VOLVO. WENT BACK TO VOLVO BUT NOT BEFORE I HAD TO PULL OVER AND BE TOWED AGAIN. THE ENGINE BEGAN SMOKING, THE CAR SHOOK VIOLENTLY, THE OIL LIGHT (WHICH VOLVO HAD LESS THAN TWO WEEKS BEFORE SAID WAS FINE) CAME ON...THE REPORT BACK FROM VOLVO IS THAT THE ETS IS GONE AGAIN BUT ALSO THAT THE ENGINE REQUIRED REPLACING ($6000 JOB). THIS WAS MORE THAN TWO MONTHS AGO AND MY CAR STILL SITS AT VOLVO WAITING FOR RESOLVE. I STRONGLY BELIEVE THE ONGOING ISSUES ARE DIRECTLY RELATED TO THE NEED FOR A NEW ENGINE AND THAT VOLVO WAS NEGLIGENT IN THEIR RESPONSIBILITY (REPEATEDLY) TO MAKE THE NECESSARY REPAIRS. NOT ONLY AM I OUT THE $20 000.00 TO PURCHASE THE CAR ONLY TWO YEARS AGO, I AM OUT ABOUT $6000 FOR REPAIRS ALREADY COMPLETED AND AM NOW BEING TOLD IT WILL BE ANOTHER $6000 TO FIX THIS PROBLEM.
NHTSA complaint #10218283 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2000 VOLVO V70XC. WHILE DRIVING BETWEEN 20-30 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED INTERMITTENTLY DURING ACCELERATION. THE DEALER REPLACED THE GAS CAP, BUT THE FAILURE CONTINUED. THE FAILURE BEGAN AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 74,000 AND CURRENT MILEAGE WAS 79,000.
NHTSA complaint #10214807 — an unverified report by a vehicle owner.
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN INTERSTATE HIGHWAY. THE "PROBLEM" WAS FIXED AGAIN. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS REASONS FOR YEARS. WHEN I WAS FINALLY FED UP WITH IT AND DECIDED TO SELL IT, IT NEEDED MORE ELECTRICAL WORK. THE SERVICE MANAGER AT A DEALERSHIP LISTENED TO THE PROBLEMS I HAD WITH THE CAR OVER THE YEARS AND FELT THAT IT WARRANTED A CALL TO THE VOLVO REP. I GAVE HIM ALL WORK ORDERS WHICH I HAVE FROM THE PURCHASE DATE OF THE CAR. HE WAS TOLD BY THE VOLVO REP THAT SINCE ALL REPAIR WORK HAD NOT BEEN DONE AT A VOLVO DEALERSHIP THEY COULDN'T HELP ME. NORMAL WORK SUCH AS OIL CHANGES, ETC. WERE DONE BY A MECHANIC WHO ONLY WORKS ON SAABS AND VOLVOS. UPON LOOKING FOR THE NAMES OF VOLVO EXECS THAT I COULD WRITE A LETTER TO I STUMBLED ON A WEBSITE ABOUT VOLVO PROBLEMS AND PEOPLE WHO WERE TRYING TO HOLD THE COMPANY ACCOUNTABLE FOR MECHANICAL FAILURES OF ANY TYPE. I WROTE TO THE INDIVIDUAL WHO STARTED THE WEBSITE AND HE SUGGESTED THAT I SEND MY E-MAIL TO STEPHEN MCHENRY AT NHTSA WHICH I DID. AFTER TRYING FOR MANY DAYS TO DO SO AND FAILING TO CONNECT BECAUSE OF SOME PROBLEM WITH THE MESSAGE TRYING TO REACH MR. MCHENRY I JUST LET IT GO. WE NEED TO SELL THE CAR BECAUSE WE CAN'T AFFORD TO FIX ALL THAT NEEDS TO BE REPAIRED. THE PROBLEM IS HOW DO I SELL A CAR THAT NEEDS OVER A THOUSAND DOLLARS OF WORK? I AM FORWARDING THE E-MAIL I TRIED TO SEND TO STEPHEN MCHENRY TO YOUR E-MAIL ADDRESS. WHAT CAN I DO? AM I TOO LATE IN REPORTING THIS? WHAT DO YOU ADVISE ME TO DO? THANK YOU FOR YOUR CONSIDERATION. SUSAN K. LUXEM
NHTSA complaint #10206739 — an unverified report by a vehicle owner.
2001 VOLVO V70 XC CUSTOMER STATES THAT THE CAR WOULD NOT ACCELERATE AND WAS SHAKING**NAR**CC THE CONSUMER STATED THERE WAS RECALL ON THIS VEHICLE FOR VEHICLE SPEED CONTROL AND THE CONSUMER WAS NOT ABLE TO GET TO THE DEALER TO TAKE CORRECTIVE ACTION. THE CONSUMER STATED THE CAR STARTED TO SHAKE AND WOULD NOT ACCELERATE WHILE HER 2 CHILDREN WERE IN THE VEHICLE. THE CONSUMER DID NOT WANT TO ENTER THE VEHICLE FOR FEAR OF AN ACCIDENT. THE CONSUMER'S VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED THE REPAIRS BUT THE MECHANIC WHO ASSISTED THE CONSUMER IN GETTING THE VEHICLE TO THE DEALER FOR REPAIRS REQUESTED $60 FOR HIS TIME IN THE MATTER. THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED FOR THE OUTPOCKET $60 PAID TO THE MECHANIC. THE CONSUMER PROVIDED A COPY OF REPAIR INVOICE.
NHTSA complaint #10198035 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 VOLVO V70XC. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE IT WAS SURGING AND HESITATING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. A WEEK LATER, SHE DECIDED TO TAKE THE VEHICLE BACK AND THE DEALER REPLACED THE AIR HOSE. HOWEVER, THIS DID NOT CORRECT THE FAILURE. SHE RECEIVED RECALL NOTICE NUMBER 06V441000 (VEHICLE SPEED CONTROL) FROM THE PREVIOUS OWNER OF THE VEHICLE. SHE CONTACTED THE DEALER AND THEY ADVISED HER TO BRING IN THE VEHICLE. THE DEALER STATED THAT IF THE VEHICLE DOES NOT TRIGGER THE WARNING LIGHT, THEY WILL NOT REPLACE THE DAMAGED PART. THE CONTACT IS CONCERNED THAT THEY WILL NOT REPAIR HER VEHICLE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 71,000 AND FAILURE MILEAGE WAS 64,000.
NHTSA complaint #10197196 — an unverified report by a vehicle owner.
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 VOLVO V70 XC CROSS COUNTRY AT THE SPEED OF 30 MPH AND TRYING TO ACCELERATE THE VEHICLE STALLED. THE VEHICLE LOST THE ABILITY TO ACCELERATE. THE CONTROL PANEL LIGHTS TURNED ON, AND SHE PULLED OFF TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE IGNITION OFF AND CALLED THE VOLVO MECHANIC. THEY ADVISED HER TO RESTART THE VEHICLE, AND WHILE TRYING TO START THE VEHICLE ,THE INSTRUMENT PANEL STAYED ON. THE VOLVO MECHANIC URGED HER TO HAVE THE VEHICLE TOWED. THE CONTACT HAD THE TRANSMISSION REPLACED TWO WEEKS PRIOR TO THIS INCIDENT, AND HAD THE VEHICLE FULLY SERVICED. THE CONTACT DROVE THE VEHICLE HOME. THE CONTACT STATED THAT THERE WAS RECALL 06V441000 ON THE 2002 VOLVO CONCERNING THE VEHICLE SPEED CONTROL; SHE STATED THAT THE DEALERSHIP INFORMED HER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WERE BOTH 97,000. *AK UPDATE *4/23/07
NHTSA complaint #10186282 — an unverified report by a vehicle owner.