84 of the
521 complaints filed about the Volvo V70XC
are about the electrical system —
16% of everything owners reported.
The worst model year for it is 2001.
MAIN ENGINE WIRING HARNESS DESTROYED, ENGINE STILL RAN- TEMP, FLUIDS, CAM TIMING, MASS AIR FLOW, FUEL RAIL, THROTTLE POSITION -SENSORS, INSTRUMENT PANEL. HAD CHECKED OIL TWO DAYS EARLIER, WAS NO DAMAGE. WIND SCREEN WASHER LIGHT CAME ON WHEN I TRIED TO START ENGINE, CHECKED AND FOUND DAMAGE -WAS ONE OF THE SENSORS WHICH WAS DAMAGED - FLUID BOTTLE WAS OK. SOME MINOR WIRES WERE STILL ATTACHED. THIS COULD HAVE HAPPENED ON THE HIGHWAY AND CAUSED AN ENGINE MALFUNCTION. THERE WAS ALWAYS A SLIGHT ODOR IN HOT WEATHER OR WHEN ON A LONG RUN- WAS THE SOY BASED POLYMERS VOLVO USED WITHOUT ANY "ODOR INHIBITORS", THE LOOMS COVERINGS DO BIODEGRADE QUICKER IN HOT WEATHER EXPOSURE WITHOUT AN INHIBITOR AND DISINTEGRATE LEAVING THE LOOM TO OPEN UP AND BE EXPOSED TO DAMAGE! THE HOOD INSULATION WAS ALSO DESTROYED AND HAD TO BE REPLACED TOTAL REPLACEMENT AND LABOR $2.,827.42
NHTSA complaint #11053976 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 VOLVO V70XC. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED UNTIL THE ACCELERATOR PEDAL WAS ENGAGED FORCEFULLY. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ELECTRONIC THROTTLE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10641190 — an unverified report by a vehicle owner.
FIRST, I GOT A MESSAGE ON THE INSTRUMENT PANEL SAYING "SRS AIRBAG URGENT." A FEW DAYS LATER, THE PANEL STARTED TO INTERMITTENTLY WORK. WHEN IT DOESN'T WORK, I HAVE NO WORKING SPEEDOMETER, FUEL GAUGE, ODOMETER, BLINKERS (ALTHOUGH THEY STILL WORK OUTSIDE THE CAR), OR ANY OTHER LIGHT THAT WOULD NORMALLY BE SHOWN ON THE PANEL. OCCASIONALLY EVERYTHING COMES ON, THEN IT FREEZES, AND EVENTUALLY TURNS BACK OFF. TOOK IT TO SHOP AND THEY TRIED A DIFFERENT PANEL BUT IT HAS TO BE CODED IN AND THE SOFTWARE WAS NOT COMPATIBLE. TOOK IT TO ANOTHER SHOP AND THEY SAID THEY COULD TRY TO SEND IT TO SOMEONE IN CANADA WHO REBUILDS THEM AND RECODES THEM SO THEY CAN BE REINSTALLED, BUT THE MECHANIC SAID TO WAIT UNTIL HE HAS MORE INFORMATION. OBVIOUSLY, THIS IS DANGEROUS FOR ME TO HAVE TO GUESS WHAT SPEED I'M GOING AND TO NOT KNOW HOW MUCH FUEL I HAVE LEFT. BOTH MECHANICS HAVE NOT SEEN THIS IN THIS MODEL BEFORE AND SEEM TO THINK IT IS A FAULTY PANEL. I DON'T KNOW WHAT TO DO. *NOTE: MILEAGE IS ESTIMATED SINCE I CAN NOT ACTUALLY CHECK THE ODOMETER.
NHTSA complaint #10640852 — an unverified report by a vehicle owner.
CAR STALLED IN TRAFFIC THREE TIMES. OUR MECHANIC SAID IT THAT THE WIRES TO THE FUEL PUMP AND ITS MODULE WERE ROTTING, CAUSING ELECTRIC PROBLEMS AND THE STALLS IN TRAFFIC. IT NOW APPEARS VOLVO KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL BULLETIN TO ITS MECHANICS AS TO HOW TO FIX IT BUT HAS NOT NOTIFIED THE PUBLIC OR ISSUED A RECALL. THIS IS A POTENTIALLY DANGEROUS SITUATION SINCE STALLS CAN CAUSE ACCIDENTS AND ROTTING WIRES CAN CAUSE FIRES.
NHTSA complaint #10484620 — an unverified report by a vehicle owner.
MY DRIVER INSTRUMENT MODULE BEGAN TO FAIL, ON AND OFF, NOW IT IS COMPLETELY OFF. I CALLED VOLVO BECAUSE OF THE HIGH COST OF REPAIR 1400.00, THEY OFFERED ME 200.00 VERY QUICKLY ALMOST TOO QUICK, SOUNDS TO ME AS IF THEY KNOW THIS IS A SAFETY PROBLEM AND ARE TRYING TO KEEP IT ON THE DOWN LOW. I PLAN TO MAKE ANOTHER CALL TO THEM AND REPORT THE PROBLEM TO EVERY AGENCY I CAN. I HAVE NO IDEA IF MY AIRBAGS ARE WORKING, BRAKES, COOLING SYSTEM, HOW MUCH GAS I HAVE, MILEAGE IS NOT CALCULATING PROPERLY NOTHING WORKS.
NHTSA complaint #10456991 — an unverified report by a vehicle owner.
THE VEHICLES LEFT AND RIGHT SIDE BRAKE LIGHTS DO NOT ILLUMINATE WHEN THE PEDAL IS DEPRESSED. I REPLACED BOTH OF THE BULBS AND THEY STILL DO NOT WORK. THERE ARE MANY ADDITIONAL OWNERS WITH THE SAME PROBLEM ACCORDING TO VOLVO FORUMS ON THE INTERNET. *TR THE VEHICLES INFORMATION SYSTEM CONTINUALLY READS THAT THERE IS AN AIRBAG PROBLEM, EVEN THOUGH THE AIRBAGS HAVE NEVER BEEN ACTIVATED/DEPLOYED. THE INSTRUMENT PANEL AND DASH LIGHTS FLASH ON AND OFF RANDOMLY.
NHTSA complaint #10446930 — an unverified report by a vehicle owner.
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN INTERSTATE HIGHWAY. THE "PROBLEM" WAS FIXED AGAIN. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS REASONS FOR YEARS. WHEN I WAS FINALLY FED UP WITH IT AND DECIDED TO SELL IT, IT NEEDED MORE ELECTRICAL WORK. THE SERVICE MANAGER AT A DEALERSHIP LISTENED TO THE PROBLEMS I HAD WITH THE CAR OVER THE YEARS AND FELT THAT IT WARRANTED A CALL TO THE VOLVO REP. I GAVE HIM ALL WORK ORDERS WHICH I HAVE FROM THE PURCHASE DATE OF THE CAR. HE WAS TOLD BY THE VOLVO REP THAT SINCE ALL REPAIR WORK HAD NOT BEEN DONE AT A VOLVO DEALERSHIP THEY COULDN'T HELP ME. NORMAL WORK SUCH AS OIL CHANGES, ETC. WERE DONE BY A MECHANIC WHO ONLY WORKS ON SAABS AND VOLVOS. UPON LOOKING FOR THE NAMES OF VOLVO EXECS THAT I COULD WRITE A LETTER TO I STUMBLED ON A WEBSITE ABOUT VOLVO PROBLEMS AND PEOPLE WHO WERE TRYING TO HOLD THE COMPANY ACCOUNTABLE FOR MECHANICAL FAILURES OF ANY TYPE. I WROTE TO THE INDIVIDUAL WHO STARTED THE WEBSITE AND HE SUGGESTED THAT I SEND MY E-MAIL TO STEPHEN MCHENRY AT NHTSA WHICH I DID. AFTER TRYING FOR MANY DAYS TO DO SO AND FAILING TO CONNECT BECAUSE OF SOME PROBLEM WITH THE MESSAGE TRYING TO REACH MR. MCHENRY I JUST LET IT GO. WE NEED TO SELL THE CAR BECAUSE WE CAN'T AFFORD TO FIX ALL THAT NEEDS TO BE REPAIRED. THE PROBLEM IS HOW DO I SELL A CAR THAT NEEDS OVER A THOUSAND DOLLARS OF WORK? I AM FORWARDING THE E-MAIL I TRIED TO SEND TO STEPHEN MCHENRY TO YOUR E-MAIL ADDRESS. WHAT CAN I DO? AM I TOO LATE IN REPORTING THIS? WHAT DO YOU ADVISE ME TO DO? THANK YOU FOR YOUR CONSIDERATION. SUSAN K. LUXEM
NHTSA complaint #10206739 — an unverified report by a vehicle owner.
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN INTERSTATE HIGHWAY. THE "PROBLEM" WAS FIXED AGAIN. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS REASONS FOR YEARS. WHEN I WAS FINALLY FED UP WITH IT AND DECIDED TO SELL IT, IT NEEDED MORE ELECTRICAL WORK. THE SERVICE MANAGER AT A DEALERSHIP LISTENED TO THE PROBLEMS I HAD WITH THE CAR OVER THE YEARS AND FELT THAT IT WARRANTED A CALL TO THE VOLVO REP. I GAVE HIM ALL WORK ORDERS WHICH I HAVE FROM THE PURCHASE DATE OF THE CAR. HE WAS TOLD BY THE VOLVO REP THAT SINCE ALL REPAIR WORK HAD NOT BEEN DONE AT A VOLVO DEALERSHIP THEY COULDN'T HELP ME. NORMAL WORK SUCH AS OIL CHANGES, ETC. WERE DONE BY A MECHANIC WHO ONLY WORKS ON SAABS AND VOLVOS. UPON LOOKING FOR THE NAMES OF VOLVO EXECS THAT I COULD WRITE A LETTER TO I STUMBLED ON A WEBSITE ABOUT VOLVO PROBLEMS AND PEOPLE WHO WERE TRYING TO HOLD THE COMPANY ACCOUNTABLE FOR MECHANICAL FAILURES OF ANY TYPE. I WROTE TO THE INDIVIDUAL WHO STARTED THE WEBSITE AND HE SUGGESTED THAT I SEND MY E-MAIL TO STEPHEN MCHENRY AT NHTSA WHICH I DID. AFTER TRYING FOR MANY DAYS TO DO SO AND FAILING TO CONNECT BECAUSE OF SOME PROBLEM WITH THE MESSAGE TRYING TO REACH MR. MCHENRY I JUST LET IT GO. WE NEED TO SELL THE CAR BECAUSE WE CAN'T AFFORD TO FIX ALL THAT NEEDS TO BE REPAIRED. THE PROBLEM IS HOW DO I SELL A CAR THAT NEEDS OVER A THOUSAND DOLLARS OF WORK? I AM FORWARDING THE E-MAIL I TRIED TO SEND TO STEPHEN MCHENRY TO YOUR E-MAIL ADDRESS. WHAT CAN I DO? AM I TOO LATE IN REPORTING THIS? WHAT DO YOU ADVISE ME TO DO? THANK YOU FOR YOUR CONSIDERATION. SUSAN K. LUXEM
NHTSA complaint #10206739 — an unverified report by a vehicle owner.
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN INTERSTATE HIGHWAY. THE "PROBLEM" WAS FIXED AGAIN. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS REASONS FOR YEARS. WHEN I WAS FINALLY FED UP WITH IT AND DECIDED TO SELL IT, IT NEEDED MORE ELECTRICAL WORK. THE SERVICE MANAGER AT A DEALERSHIP LISTENED TO THE PROBLEMS I HAD WITH THE CAR OVER THE YEARS AND FELT THAT IT WARRANTED A CALL TO THE VOLVO REP. I GAVE HIM ALL WORK ORDERS WHICH I HAVE FROM THE PURCHASE DATE OF THE CAR. HE WAS TOLD BY THE VOLVO REP THAT SINCE ALL REPAIR WORK HAD NOT BEEN DONE AT A VOLVO DEALERSHIP THEY COULDN'T HELP ME. NORMAL WORK SUCH AS OIL CHANGES, ETC. WERE DONE BY A MECHANIC WHO ONLY WORKS ON SAABS AND VOLVOS. UPON LOOKING FOR THE NAMES OF VOLVO EXECS THAT I COULD WRITE A LETTER TO I STUMBLED ON A WEBSITE ABOUT VOLVO PROBLEMS AND PEOPLE WHO WERE TRYING TO HOLD THE COMPANY ACCOUNTABLE FOR MECHANICAL FAILURES OF ANY TYPE. I WROTE TO THE INDIVIDUAL WHO STARTED THE WEBSITE AND HE SUGGESTED THAT I SEND MY E-MAIL TO STEPHEN MCHENRY AT NHTSA WHICH I DID. AFTER TRYING FOR MANY DAYS TO DO SO AND FAILING TO CONNECT BECAUSE OF SOME PROBLEM WITH THE MESSAGE TRYING TO REACH MR. MCHENRY I JUST LET IT GO. WE NEED TO SELL THE CAR BECAUSE WE CAN'T AFFORD TO FIX ALL THAT NEEDS TO BE REPAIRED. THE PROBLEM IS HOW DO I SELL A CAR THAT NEEDS OVER A THOUSAND DOLLARS OF WORK? I AM FORWARDING THE E-MAIL I TRIED TO SEND TO STEPHEN MCHENRY TO YOUR E-MAIL ADDRESS. WHAT CAN I DO? AM I TOO LATE IN REPORTING THIS? WHAT DO YOU ADVISE ME TO DO? THANK YOU FOR YOUR CONSIDERATION. SUSAN K. LUXEM
NHTSA complaint #10206739 — an unverified report by a vehicle owner.
SENSORS IN VEHICLE SUDDENLY REPORT PROBLEMS WITH MULTIPLE INDEPENDENT SYSTEMS. SEVERAL WARNING LIGHTS COME ON AND VEHICLE GOES INTO CREEP HOME MODE. SYSTEM CAN BE RESET BY REMOVING BATTERY TERMINAL AND WILL THEN WORK FINE FOR SOME PERIOD OF TIME BEFORE SENSORS AGAIN REPORT PROBLEM AND GO INTO CREEP HOME MODE. *JB UPDATED 10/23/07
NHTSA complaint #10204832 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2000 VOLVO V70XC. THE CONTACT BELIEVES THAT THE ELECTRONIC THROTTLE MODULE IS A SAFETY HAZARD. SHE STATED THAT THE VEHICLE WILL SUDDENLY HESITATE AND COME TO A COMPLETE STOP. WHILE DRIVING 60 MPH, THE VEHICLE HAD A SUDDEN LOSS OF POWER. ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE POWER STEERING FAILED. THE SPEED DECREASED FROM 60 MPH TO 0. SHE WAS ABLE TO PULL OFF THE ROAD AND STATED THAT THE ENTIRE ELECTRICAL SYSTEM WAS NOT WORKING. THE VEHICLE WAS TOWED TO A SHOP AND THEY STATED THAT THE CAUSE OF FAILURE WAS ELECTRICAL. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 51,247.
NHTSA complaint #10198989 — an unverified report by a vehicle owner.
ETM/ECM REPLACED 1/2006. SUBSEQUENT SOFTWARE UPGRADE 05/08/2006, 08/09/2006. ROUGH CRANKING IDLE. SUBSEQUENT SHIFTING PROBLEM WITH TRANSMISSION. FOLLOW UP WITH SOFTWARE UPGRADE TCM ON AUG. 9, 2006. PROBLEM STILL PRESENT. TRANSMISSION SHIFTING JERKS BETWEEN 2 AND 3RD GEAR UPON ACCELERATION/DECELERATION. ROUGH SHIFTING WITH KICK DOWN SHIFTING AT SPEEDS +60 MPH.
NHTSA complaint #10165319 — an unverified report by a vehicle owner.
VEHICLE WENT INTO 'LIMP HOME MODE' ON HIGHWAY. SPEED WENT FROM 65 MPH IN PASSING LANE TO 15 MPH. I HAD TO CROSS 4 LANES OF TRAFFIC TO GET TO THE BREAK DOWN LANE. AUTO IS 2000 VOLVO V70 CROSS COUNTRY WAGON. ETS SYSTEM WAS REPLACED AT 66,800 MILES WHEN THIS PROBLEM OCCURRED BEFORE. THE CAR NOW EXHIBITS THE SAME BEHAVIOR AT 122,000 MILES.
NHTSA complaint #10164195 — an unverified report by a vehicle owner.
THE CAR OUT OF NOWHERE JUST STOPPED MOVING. THE CAR DID NOT DIE JUST NO POWER. AFTER HAVING SOMEONE LOOK AT IT AND THE ETS LIGHT CAME ON I LEARNED OF THE PROBLEM WITH THIS IN MOST VOLVOS FROM 99 - 01.
NHTSA complaint #10160711 — an unverified report by a vehicle owner.
WHILE RUNNING SLOWLY MY VOLVO 98 XC JUST SLOWED UP AND STOPPED. I WAS ABLE TO RESTART AFTER ABOUT A HALF MINUTE AND 3 TRIES. WHEN IT DID NOT START, THERE WAS NO SOUND OF "TURNOVER" OCCURRING. NO DAMAGE HAPPENED, SINCE I WAS DRIVING SLOWLY WITHIN A PARKING GARAGE. THE FIRST FAILURE (THAT MIRRORED THE MOST RECENT) WAS ABOUT A MONTH AGO WHILE DRIVING SLOWLY DOWN A RESIDENTIAL STREET. THE DEALER COULD NOT FIND A DEFECT FOLLOWING THE FIRST FAILURE, SO I HAVE BEEN DRIVING THE CAR SINCE THEN. THE DEALER DID NO REPAIRS AFTER THE FIRST FAILURE. THE WEATHER HAS BEEN COOL (30-50F) AND DRY.
NHTSA complaint #10153444 — an unverified report by a vehicle owner.
I HAVE A 2000 VOLVO V70 CROSS COUNTRY WAGON. THE PROBLEM BEGAN IN DECEMBER 2005. CAR STARTS BUT IMMEDIATELY DIES, STARTS BUT DIES, STARTS BUT DIES AND THEN, FINALLY, CATCHES. THIS HAS HAPPENED ON ABOUT 15 OCCASIONS SINCE DEC 10, 2005 AND TAKES ABOUT 3 TO 6 TRIES BEFORE ENGINE CATCHES. CAR SURGED ONCE WHILE ON THE HIGHWAY. I HAD THE COMPUTER REPLACED IN JAN 2005 (BEFORE THIS PROBLEM EMERGED), THE STARTER MOTOR REPLACED (JUNE), THE THERMOSTAT REPLACED (JANUARY 2006) AND RECENTLY THE CATALYTIC CONVERTER REPLACED (LATTER COVERED UNDER WARRANTY). I HAVE ONLY 75,000 MILES ON THIS CAR AND IT'S BEGINNING TO FEEL LIKE A LEMON. THE SERVICE DEALER PUT ME OFF WHEN I STATED THAT IT MUST HAVE SOMETHING TO DO WITH THE ELECTRONIC THROTTLE MODULE. I DON'T HAVE ALL THE OLD PARTS BUT MAYBE EITHER THE THERMOSTAT OF THE CATALYTIC CONVERTER. I CAN'T TAKE THE CAR ANY DISTANCE FOR FEAR THAT I WON'T BE ABLE TO START IT. THE DEALER SAYS THE CHECK ENGINE LIGHT HAS TO COME ON AND INDICATE ETM FAILURE BEFORE THEY ARE OBLIGATED TO REPLACE THE ETM. THE CHECK ENGINE LIGHT DID COME ON FOR THE 2 PROBLEMS, THERMOSTAT AND CATALYTIC CONVERTER. I DON'T WANT TO BLAME THE DEALER FOR FAILING TO RESPOND BECAUSE THEY DID REPLACE THE CATALYTIC CONVERTER AS AN UNDER-WARRANTY ITEM AND THEY DID SEEM TO HONESTLY LOOK FOR THE PROBLEM. BUT WE ALL KNOW THE ETM IS WAITING TO FAIL AND MIGHT EVEN BE IN THE PROCESS OF FAILING. WHY WASN'T VOLVO FORCED INTO A RECALL FOR THIS PROBLEM? I'D APPRECIATE ANY HELP YOU CAN GIVE. THANKS.
NHTSA complaint #10151251 — an unverified report by a vehicle owner.
MY VOLVO V70 XC ALSO HAS REQUIRED REPLACEMENT OF THE ETM - ELECTRONIC THROTTLE MODULE COSTING $1350. AFTER, LIKE MANY OTHERS HAVE STATED, LOSING ALL POWER, SHUTTING DOWN, LOCKING UP, CAUSING ME AND THOSE AROUND ME A NEAR DEATH EXPERIENCE ON THE HIGHWAY. I HAD THE CAR TOWED TO THE GARAGE ONLY TO BE TOLD THEY COULD NOT FIND ANYTHING WRONG. THE CAR CONTINUED TO DRIVE IN A VERY UNPREDICTABLE MANNER, LOSING ACCELERATION, STALLING, DYING, ANOTHER NEAR DEATH EXPERIENCE WHEN IT DIED IN AN INTERSECTION, MULTIPLE TOWS AND SEVERAL DIFFERENT GARAGES, SEVERAL HUNDRED DOLLARS OF NO ANSWERS LATER, ONE GARAGE WAS AWARE OF THE COMMONALITY OF THIS PROBLEM AND REPLACED THE ETM. THIS WAS AT ~65K MILES. NOW AT 92K AND I AM BEGINNING TO HAVE THE SAME PROBLEMS-CAR DYING, GOING INTO LIMP HOME MODE-20 MPH WITH NO ACCELERATION, ANOTHER $1000 IN REPAIRS WITHOUT ANY RESOLUTION TO PROBLEMS. IT FEELS LIKE THE ETM MIGHT BE GOING AGAIN. THIS IS RIDICULOUS AND DANGEROUS! WE ARE TALKING ABOUT CARS THAT COST OVER $30000!!
NHTSA complaint #10150033 — an unverified report by a vehicle owner.
I HAVE A VOLVO V70 XC, AWD, 1998. I BROUGHT THE CAR TO A VOLVO DEALER, SMYTHE VOLVO, FOR A ROUTINE REPAIR OF CLUNKING NOISE I HEARD. THEY SAID IT WAS DUE TO A STRUT PROBLEM, BUT ALSO FOUND SEVERAL UN-RELATED REPAIR ITEMS. ALL TOGETHER, THEY SPENT TWO DAYS ON REPAIR AND CHARGED ME $1700 FOR IT. ON THE SAME NIGHT THAT I GOT THE CAR BACK, THE ENGINE DIED ON THE FREEWAY WITHOUT ANY WARNING BEFORE, DURING, AND AFTER THE INCIDENCE. I ALMOST GOT KILLED ON THE FREEWAY. I WAS ABLE TO SLIDE IT OUT OF THE FREEWAY RAMP AND HAD THE CAR TOWED BACK TO THE DEALER. ON THE 3RD DAY, THE DEALER SAID IT WAS AN ENGINE SENSOR FAILURE BUT HAD NO EXPLANATION OF WHY THERE WAS NO WARNING SIGNAL TO USER, AND WHY THEY COULDN'T PICK UP ANY SIGN FROM THE PRIOR TWO DAYS OF REPAIR. IF WHAT THEY SAID WAS TRUE, THERE IS A VERY SERIOUS SAFETY ISSUE HERE THAT COULD IMPACT THE LIVES OF MILLIONS OF DRIVERS OUT THERE. PLEASE CLARIFY FOR ME IF THIS ISSUE WAS KNOWN TO THE NHTSA AND WHAT VOLVO AS A COMPANY SHOULD DO OR HAVE DONE ABOUT IT. I'M AFRAID TO DRIVE THE CAR UNDER THE CIRCUMSTANCES AND WOULD LIKE TO SEE THIS ISSUE GOT ANSWERED QUICKLY.
NHTSA complaint #10148049 — an unverified report by a vehicle owner.