Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2018 Volvo V90CC
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
430.8%
1 crashes, 0 fires
Other & Unspecified
215.4%
Median failure at 21,723 miles
Lights
215.4%
Electrical System
215.4%
Driver Assist & Collision Avoidance
17.7%
Brakes
17.7%
Airbags
17.7%
1 crashes, 0 fires
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2020peak 3Jun 2025
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Automatic tailgate door, which was open for loading, randomly came down and struck me in the head. Door did not retract on contact but continued downward. No one was in vehicle. Neither keyfob or button were touched. I'm on blood thinners, this was a dangerous head injury. Could be extremely dangerous for children. This is second time this happened, but previously the door didnt hit me, I jumped back. This time, I was leaning in to load items. Again, I was just placing items in back. I was alone. Purse was in cart. There was no way any button on car or fob was pushed to close door. It closed on its own. Very dangerous!
NHTSA complaint #11655459 — an unverified report by a vehicle owner.
Bonsall, CA1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Automatic tailgate door, which was open for loading, randomly came down and struck me in the head. Door did not retract on contact but continued downward. No one was in vehicle. Neither keyfob or button were touched. I'm on blood thinners, this was a dangerous head injury. Could be extremely dangerous for children. This is second time this happened, but previously the door didnt hit me, I jumped back. This time, I was leaning in to load items. Again, I was just placing items in back. I was alone. Purse was in cart. There was no way any button on car or fob was pushed to close door. It closed on its own. Very dangerous!
NHTSA complaint #11655459 — an unverified report by a vehicle owner.
Anchorage, AK1 injured
UNKNOWN OR OTHER
1. When my tailgate is open on multiple (more than 8?9? 10 times out of nowhere it will start to come down without my prompting It has hit me on my shoulder multiple times and I jump out of the way while it continues to shut. Most recently, it came down quick and hit my head. Luckily I got out of the way. Yet it wasn't fast enough because this time the tailgate hit it hard giving me a headache and then bothered my neck later. I have gone to Volvo and they say nothing is wrong with it. They say that is the feature of swinging you foot under the bumper and I know that. I didn't do that though. I never let my grand-kids sit in the back "tailgating after skiing" because of the potential danger of it coming down. It doesn't get triggered to stop or go up but rather continues its descent. Super dangerous. Perhaps it needs a new sensor? Many times I think I should sell this car and see about something safer. Which is a wild idea considering Volvo is supposed to be quite safe. I had an old model xc70 wagon LOVED it. The tailgate was wide and perfect for sitting with the tailgate up after a hard day of skiing. I have never been able to do this with is newer design that has a tailgate which is unpredictable. Please advise. Thank you. 2. The blind spot on the drivers side hasn't worked. On the passenger's side it works fine. When asked approximate dates? well multiple times-frequently but I will say the most recent was July 3, 2024 for the tailgate I was the only hurt. Monday July 8th, 2024 I will see a chiropractor for my neck. As for the faulty blind spot warning? That happens most days, everyday. Thankfully I am a defensive driver and have yet to have an accident as a result of that.
NHTSA complaint #11599915 — an unverified report by a vehicle owner.
Anchorage, AK1 injured
LANE DEPARTURE: BLIND SPOT DETECTION
1. When my tailgate is open on multiple (more than 8?9? 10 times out of nowhere it will start to come down without my prompting It has hit me on my shoulder multiple times and I jump out of the way while it continues to shut. Most recently, it came down quick and hit my head. Luckily I got out of the way. Yet it wasn't fast enough because this time the tailgate hit it hard giving me a headache and then bothered my neck later. I have gone to Volvo and they say nothing is wrong with it. They say that is the feature of swinging you foot under the bumper and I know that. I didn't do that though. I never let my grand-kids sit in the back "tailgating after skiing" because of the potential danger of it coming down. It doesn't get triggered to stop or go up but rather continues its descent. Super dangerous. Perhaps it needs a new sensor? Many times I think I should sell this car and see about something safer. Which is a wild idea considering Volvo is supposed to be quite safe. I had an old model xc70 wagon LOVED it. The tailgate was wide and perfect for sitting with the tailgate up after a hard day of skiing. I have never been able to do this with is newer design that has a tailgate which is unpredictable. Please advise. Thank you. 2. The blind spot on the drivers side hasn't worked. On the passenger's side it works fine. When asked approximate dates? well multiple times-frequently but I will say the most recent was July 3, 2024 for the tailgate I was the only hurt. Monday July 8th, 2024 I will see a chiropractor for my neck. As for the faulty blind spot warning? That happens most days, everyday. Thankfully I am a defensive driver and have yet to have an accident as a result of that.
NHTSA complaint #11599915 — an unverified report by a vehicle owner.
Arroyo Seco, NMCrash1 injured
AIR BAGS
I was hit head on mostly drivers side. Car totaled. I went by ambulance to hospital. Air bags did not deploy. Contacted Vovlo. They seem indifferent
NHTSA complaint #11503788 — an unverified report by a vehicle owner.
Arroyo Seco, NMCrash1 injured
STRUCTURE:BODY
I was hit head on mostly drivers side. Car totaled. I went by ambulance to hospital. Air bags did not deploy. Contacted Vovlo. They seem indifferent
NHTSA complaint #11503788 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Hayward, CA
ELECTRICAL SYSTEM
During the rainy season, moisture found its way inside the right passenger real tail light, causing a “brake malfunction” error on the dash and deactivating the passenger rear brake light. After the moisture dries, the light comes back on but is intermittent. The light continues to malfunction during rainfall. This is a huge safety concern as there is no way to reset the system to turn on the brake light, unless the moisture dries.
NHTSA complaint #11669331 — an unverified report by a vehicle owner.
Hayward, CA
SERVICE BRAKES
During the rainy season, moisture found its way inside the right passenger real tail light, causing a “brake malfunction” error on the dash and deactivating the passenger rear brake light. After the moisture dries, the light comes back on but is intermittent. The light continues to malfunction during rainfall. This is a huge safety concern as there is no way to reset the system to turn on the brake light, unless the moisture dries.
NHTSA complaint #11669331 — an unverified report by a vehicle owner.
Automatic tailgate door, which was open for loading, randomly came down and struck me in the head. Door did not retract on contact but continued downward. No one was in vehicle. Neither keyfob or button were touched. I'm on blood thinners, this was a dangerous head injury. Could be extremely dangerous for children. This is second time this happened, but previously the door didnt hit me, I jumped back. This time, I was leaning in to load items. Again, I was just placing items in back. I was alone. Purse was in cart. There was no way any button on car or fob was pushed to close door. It closed on its own. Very dangerous!
NHTSA complaint #11655459 — an unverified report by a vehicle owner.
Bonsall, CA1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Automatic tailgate door, which was open for loading, randomly came down and struck me in the head. Door did not retract on contact but continued downward. No one was in vehicle. Neither keyfob or button were touched. I'm on blood thinners, this was a dangerous head injury. Could be extremely dangerous for children. This is second time this happened, but previously the door didnt hit me, I jumped back. This time, I was leaning in to load items. Again, I was just placing items in back. I was alone. Purse was in cart. There was no way any button on car or fob was pushed to close door. It closed on its own. Very dangerous!
NHTSA complaint #11655459 — an unverified report by a vehicle owner.
Houston, TX
EXTERIOR LIGHTING
When it rains, I receive a warning that the rear position lights are failed. The left tail light stops working and I'm without a signal and brake lamp. This issue resolved its self when it's had time to dry, usually within two to three days.
NHTSA complaint #11651761 — an unverified report by a vehicle owner.
Houston, TX
STRUCTURE:BODY
When it rains, I receive a warning that the rear position lights are failed. The left tail light stops working and I'm without a signal and brake lamp. This issue resolved its self when it's had time to dry, usually within two to three days.
NHTSA complaint #11651761 — an unverified report by a vehicle owner.
Houston, TX
ELECTRICAL SYSTEM
When it rains, I receive a warning that the rear position lights are failed. The left tail light stops working and I'm without a signal and brake lamp. This issue resolved its self when it's had time to dry, usually within two to three days.
NHTSA complaint #11651761 — an unverified report by a vehicle owner.
Bethlehem, PA
EXTERIOR LIGHTING
Rear Position Light Malfunction on my 2018 Volvo V90 CC. The winter finally came yesterday and it rained the whole night. After I started the car in the following morning and drove for around 2 minutes, the warning popped up. I found out the rear position light of the whole left side doesn’t work, included the position light on the tailgate. But so far, every light works well except the position light. I tried to restarted the car, the warning didn’t pop up and the left position light worked for a while like 1 minute, then the warning came out again and the position light was back to off. So right now it’s so risky to drive at night or on bad weathers because other cars follows me can only see one side of the position light, makes them hard to see my whole rear part. I may need to take the car to the dealer soon.
NHTSA complaint #11628012 — an unverified report by a vehicle owner.
Anchorage, AK1 injured
UNKNOWN OR OTHER
1. When my tailgate is open on multiple (more than 8?9? 10 times out of nowhere it will start to come down without my prompting It has hit me on my shoulder multiple times and I jump out of the way while it continues to shut. Most recently, it came down quick and hit my head. Luckily I got out of the way. Yet it wasn't fast enough because this time the tailgate hit it hard giving me a headache and then bothered my neck later. I have gone to Volvo and they say nothing is wrong with it. They say that is the feature of swinging you foot under the bumper and I know that. I didn't do that though. I never let my grand-kids sit in the back "tailgating after skiing" because of the potential danger of it coming down. It doesn't get triggered to stop or go up but rather continues its descent. Super dangerous. Perhaps it needs a new sensor? Many times I think I should sell this car and see about something safer. Which is a wild idea considering Volvo is supposed to be quite safe. I had an old model xc70 wagon LOVED it. The tailgate was wide and perfect for sitting with the tailgate up after a hard day of skiing. I have never been able to do this with is newer design that has a tailgate which is unpredictable. Please advise. Thank you. 2. The blind spot on the drivers side hasn't worked. On the passenger's side it works fine. When asked approximate dates? well multiple times-frequently but I will say the most recent was July 3, 2024 for the tailgate I was the only hurt. Monday July 8th, 2024 I will see a chiropractor for my neck. As for the faulty blind spot warning? That happens most days, everyday. Thankfully I am a defensive driver and have yet to have an accident as a result of that.
NHTSA complaint #11599915 — an unverified report by a vehicle owner.
Anchorage, AK1 injured
LANE DEPARTURE: BLIND SPOT DETECTION
1. When my tailgate is open on multiple (more than 8?9? 10 times out of nowhere it will start to come down without my prompting It has hit me on my shoulder multiple times and I jump out of the way while it continues to shut. Most recently, it came down quick and hit my head. Luckily I got out of the way. Yet it wasn't fast enough because this time the tailgate hit it hard giving me a headache and then bothered my neck later. I have gone to Volvo and they say nothing is wrong with it. They say that is the feature of swinging you foot under the bumper and I know that. I didn't do that though. I never let my grand-kids sit in the back "tailgating after skiing" because of the potential danger of it coming down. It doesn't get triggered to stop or go up but rather continues its descent. Super dangerous. Perhaps it needs a new sensor? Many times I think I should sell this car and see about something safer. Which is a wild idea considering Volvo is supposed to be quite safe. I had an old model xc70 wagon LOVED it. The tailgate was wide and perfect for sitting with the tailgate up after a hard day of skiing. I have never been able to do this with is newer design that has a tailgate which is unpredictable. Please advise. Thank you. 2. The blind spot on the drivers side hasn't worked. On the passenger's side it works fine. When asked approximate dates? well multiple times-frequently but I will say the most recent was July 3, 2024 for the tailgate I was the only hurt. Monday July 8th, 2024 I will see a chiropractor for my neck. As for the faulty blind spot warning? That happens most days, everyday. Thankfully I am a defensive driver and have yet to have an accident as a result of that.
NHTSA complaint #11599915 — an unverified report by a vehicle owner.
Arroyo Seco, NMCrash1 injured
AIR BAGS
I was hit head on mostly drivers side. Car totaled. I went by ambulance to hospital. Air bags did not deploy. Contacted Vovlo. They seem indifferent
NHTSA complaint #11503788 — an unverified report by a vehicle owner.
Arroyo Seco, NMCrash1 injured
STRUCTURE:BODY
I was hit head on mostly drivers side. Car totaled. I went by ambulance to hospital. Air bags did not deploy. Contacted Vovlo. They seem indifferent
NHTSA complaint #11503788 — an unverified report by a vehicle owner.
at 21,723 milesGaitersburg, MD
UNKNOWN OR OTHER
SENSUS NAVIGATION MAP GETS OVERPLAYED WITH A BLANK "WINDOW" EFFECTIVELY COVERING THE MAP, THE SYSTEM FREEZES SO NO NAVIGATION OR SENSUS RELATED INFORMATION IS AVAILABLE TO THE DRIVER. THE RECOVERY PROCESS SEEMS TO BE, STOP CAR, OPEN/CLOSE DOORS, WAIT 5-20 MINUTES, OPEN/CLOSE DOORS, RESTART CAR AND HOPEFULLY MOVE ON. THE CAR HAS BEEN TO DEALER 8+ TIMES FOR VARIOUS ATTEMPTS TO REPAIR. VOLVO NORTH AMERICA HAS BEEN INVOLVED IN AT LEAST THE LAST 3 ATTEMPTS. VOLVO NA, COMPLETELY NON-RESPONSIVE. PROBLEM USED TO BE INFREQUENT, NOW IT IS MUCH MORE REGULAR. THE CAR DID NOT GO 24 HOURS AFTER THE SYSTEM WAS REPLACED WITHOUT FAILURE. THE PROBLEM IS A SAFETY ISSUE AS YOU LOOSE NAVIGATION ASSISTANCE AT RANDOM INTERVALS SUCH AS TO OUT TO A NEW LOCATION DOWNTOWN OR ON A 3 HOUR HIGHWAY TRIP (3X) WITH LIMITED ACCESS TO PULL OVER. MANUFACTURER SEEMS UNABLE TO EITHER DIAGNOSE OR REPAIR. OTHER SYSTEM FEATURES AND CAR CONTROLS UNAVAILABLE WHILE SCREEN IN "LOCKED" UP. PROBLEM DATES BACK TO AT LEAST SUMMER 2019, PERHAPS EARLIER.
NHTSA complaint #11306651 — an unverified report by a vehicle owner.