Owners have filed 29 complaints
about the 2000 Volvo VN610 with NHTSA between 2001 and 2006.
The largest single group is the suspension.
Across this model's run it ranks 3 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 17
Against the median year of the Volvo VN610. 50 means typical for this
model; 100 means roughly double.
Severity — 18
3.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2000 Volvo VN610
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Suspension
827.6%
Transmission & Drivetrain
517.2%
Electrical System
413.8%
Body & Structure
310.3%
Steering
310.3%
1 crashes, 0 fires
Equipment & Accessories
26.9%
Brakes
26.9%
Median failure at 387,125 miles
Other & Unspecified
13.4%
Doors, Latches & Locks
13.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2001peak 10Nov 2006
NHTSA investigations into the 2000 Volvo VN610
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA02021Opened 6 Sep 2002Closed 6 Nov 2003SUSPENSION
FRONT SUSPENSION U-BOLTS LOOSEN OR BREAK
ODI'SINVESTIGATION DID NOT FIND ANY EVIDENCE THAT LOOSE OR BROKENFRONT SUSPENSION U-BOLTS HAVE CAUSED OR CONTRIBUTED TO ANY CRASHES OR NEAR MISS EVENTS.SEE THE ATTACHED ENGINEERING ANALYSISREPORT FOR FULL TECHNICAL DETAILS.* 1996/1997 BUILT VEHICLES ARE DESIGNATED BY VOLVO AS 1998 MODEL YEAR.
PE01040Opened 3 Dec 2001Closed 26 Mar 2002ELECTRICAL SYSTEM
SLEEPER BERTH FIRES
PE01041Opened 3 Dec 2001Closed 14 Jun 2002STEERING
STEERING GEARBOX OR U-JOINT
PE01042Opened 3 Dec 2001Closed 6 Sep 2002STEERING
STEERING AXLE U-BOLT
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Sanjose, ILCrash
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING 55 MPH ON THE HIGHWAY A MALFUNCTION OCCURRED WITHIN THE STEERING GEAR BOX WHICH CAUSED THE VEHICLE TO JERK AND THEN PULL TO THE LEFT, CAUSING LOSS OF VEHICLE CONTROL, WHICH RESULTED IN A COLLISION. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #8008987 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 489,000 milesMidland, TX
SERVICE BRAKES, AIR:SUPPLY:QUICK RELEASE VALVE
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE AIR SUPPLY BRAKE CONTROL RELEASE VALVE EXPELLED THE BRAKE AIR AND DEPLETED THE AIR BRAKE SUPPLY WITHOUT WARNING WHICH RESULTED IN POOR BRAKE FUNCTION AS WELL AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE MAGNETVENTIL VALVE NEEDED TO BE REPLACED. AFTER THE INITIAL REPLACEMENT, THE PROBLEM PERSISTED. THE MANUFACTURER WAS ALERTED.
NHTSA complaint #10174053 — an unverified report by a vehicle owner.
at 285,250 milesMidland, TX
SERVICE BRAKES, AIR:ANTILOCK
THERE WAS AN AIR LEAK IN THE BRAKES.. THIS WAS THE THIRD TIME THIS HAPPENED. ONE COULD HEAR THE AIR LEAKING FROM THE BRAKES.*AK AIR PRESSURE LOSS .
NHTSA complaint #10099300 — an unverified report by a vehicle owner.
Yakima, WA
STEERING:GEAR BOX:SHAFT SECTOR
THE STEERING SHAFT SECTOR OF THE U JOINT LOCKED UP.
NHTSA complaint #10007090 — an unverified report by a vehicle owner.
Adair, OK
STEERING
CONSUMER STATES EXPERIENCING PROBLEMS WITH THE STEERING GEAR BOX.
NHTSA complaint #565360 — an unverified report by a vehicle owner.
Phoenixville, PA
UNKNOWN OR OTHER
CONSUMER STATES THE TRUCK HAD DASH PROBLEMS.
NHTSA complaint #565351 — an unverified report by a vehicle owner.
Adair, OK
SUSPENSION
CONSUMER STATES EXPERIENCING PROBLEMS WITH PREMATURE STEER TIRE WEAR.
NHTSA complaint #565360 — an unverified report by a vehicle owner.
EL Paso, IL
SUSPENSION
THE TRUCK SHAKES AND MAKES POPPING NOISE WHEN STOPPING, CONSUMER STATES THAT THE FRONT SPRINGS FAILED AND THE DEALER AGREED TO REPLACE IT UNDER WARRANTY, HOWEVER VOLVO WILL NOT UPGRADE TO A HEAVY DUTY SPRING.
NHTSA complaint #565667 — an unverified report by a vehicle owner.
Adair, OK
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER STATES EXPERIENCING AIR CONDITIONING PROBLEMS.
NHTSA complaint #565360 — an unverified report by a vehicle owner.
Adair, OK
ELECTRICAL SYSTEM
CONSUMER STATES VEHICLE HAS EXPERIENCED SHORTS, BLOWING FUSES IN DASH AND COLUMN.
NHTSA complaint #565360 — an unverified report by a vehicle owner.
Price, UT
SUSPENSION
CONSUMER COMPLAINS OF THE MISALIGNMENT OF THE STEERING TIRES.
NHTSA complaint #565628 — an unverified report by a vehicle owner.
Edwardsville, IL
SUSPENSION
CONSUMER STATED THAT HE HAS REPLACED 4 SETS OF STEER AXLE TIRES, DUE TO VEHICLE BEING OUT OF ALIGNMENT, ALSO VEHICLE WAS EXPERIENCING VIBRATION.
NHTSA complaint #564845 — an unverified report by a vehicle owner.
Napoleon, MO
SUSPENSION
VEHICLE IS EXPERIENCING STEER TIRE WEAR.
NHTSA complaint #565578 — an unverified report by a vehicle owner.
Tyler, TX
ELECTRICAL SYSTEM:WIRING
CONSUMER STATES TRUCK IS EXPERIENCING WIRING HARNESS PROBLEMS.
NHTSA complaint #565094 — an unverified report by a vehicle owner.
Chattanooga, TN
STRUCTURE:BODY:HOOD
EXPERIENCING PROBLEMS WITH THE HOOD POPPING UP.
NHTSA complaint #565608 — an unverified report by a vehicle owner.
Chattanooga, TN
STRUCTURE:BODY:HOOD
EXPERIENCING PROBLEMS WITH THE HOOD POPPING UP.
NHTSA complaint #565608 — an unverified report by a vehicle owner.
Chattanooga, TN
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
EXPERIENCING WIRING PROBLEMS ASSOCIATED WITH THE DASH.
NHTSA complaint #565608 — an unverified report by a vehicle owner.
Wausaukee, WI
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING UNIT FAILED, REPLACED TWICE.
NHTSA complaint #565135 — an unverified report by a vehicle owner.
FT Pierce, FL
STRUCTURE
VEHICLE IS EXPERIENCING PROBLEMS WITH DASH. VOLVO VN610 TRUCK. *SLC
NHTSA complaint #565089 — an unverified report by a vehicle owner.
Sanjose, ILCrash
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING 55 MPH ON THE HIGHWAY A MALFUNCTION OCCURRED WITHIN THE STEERING GEAR BOX WHICH CAUSED THE VEHICLE TO JERK AND THEN PULL TO THE LEFT, CAUSING LOSS OF VEHICLE CONTROL, WHICH RESULTED IN A COLLISION. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #8008987 — an unverified report by a vehicle owner.
Edwardsville, IL
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES THAT THE TRANSMISSION HAS FAILED THREE TIMES, DEALERS HAVE CONTINUALLY ADJUSTED RIDE HEIGHT VALVE, ALSO DEALER KEPT TRYING TO CHANGE DRIVELINE ANGLE, THE LEFT REAR U-BOLT BROKE AT 256,000, THE BOLTS WERE RETORQUED REGULARLY, CONSUMER BELIEVES THAT THE POOR DRIVELINE HAS DAMAGED THE TRANSMISSION AND CAUSED EXCESS STRAIN ON AXLE PARTS.
NHTSA complaint #564845 — an unverified report by a vehicle owner.
Edwardsville, IL
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES THAT THE TRANSMISSION HAS FAILED THREE TIMES, DEALERS HAVE CONTINUALLY ADJUSTED RIDE HEIGHT VALVE, ALSO DEALER KEPT TRYING TO CHANGE DRIVELINE ANGLE, THE LEFT REAR U-BOLT BROKE AT 256,000, THE BOLTS WERE RETORQUED REGULARLY, CONSUMER BELIEVES THAT THE POOR DRIVELINE HAS DAMAGED THE TRANSMISSION AND CAUSED EXCESS STRAIN ON AXLE PARTS.
NHTSA complaint #564845 — an unverified report by a vehicle owner.
Edwardsville, IL
SUSPENSION
CONSUMER STATED THAT HE HAS REPLACED 4 SETS OF STEER AXLE TIRES, DUE TO VEHICLE BEING OUT OF ALIGNMENT, ALSO VEHICLE WAS EXPERIENCING VIBRATION.
NHTSA complaint #564845 — an unverified report by a vehicle owner.
Tyler, TX
ELECTRICAL SYSTEM:WIRING
CONSUMER STATED THE TRUCK EXPERIENCED WIRING HARNESS PROBLEMS.
NHTSA complaint #565094 — an unverified report by a vehicle owner.
Edwardsville, IL
POWER TRAIN:DRIVELINE
CONSUMER STATES THAT THE TRANSMISSION HAS FAILED THREE TIMES, DEALERS HAVE CONTINUALLY ADJUSTED RIDE HEIGHT VALVE, ALSO DEALER KEPT TRYING TO CHANGE DRIVELINE ANGLE, THE LEFT REAR U-BOLT BROKE AT 256,000, THE BOLTS WERE RETORQUED REGULARLY, CONSUMER BELIEVES THAT THE POOR DRIVELINE HAS DAMAGED THE TRANSMISSION AND CAUSED EXCESS STRAIN ON AXLE PARTS.
NHTSA complaint #564845 — an unverified report by a vehicle owner.
Edwardsville, IL
POWER TRAIN:DRIVELINE
CONSUMER STATES THAT THE TRANSMISSION HAS FAILED THREE TIMES, DEALERS HAVE CONTINUALLY ADJUSTED RIDE HEIGHT VALVE, ALSO DEALER KEPT TRYING TO CHANGE DRIVELINE ANGLE, THE LEFT REAR U-BOLT BROKE AT 256,000, THE BOLTS WERE RETORQUED REGULARLY, CONSUMER BELIEVES THAT THE POOR DRIVELINE HAS DAMAGED THE TRANSMISSION AND CAUSED EXCESS STRAIN ON AXLE PARTS.
NHTSA complaint #564845 — an unverified report by a vehicle owner.